forgetting wifi password - Microsoft Surface

Hi, i have a silly question, surface keeps forgetting wifi password in my school... i have to relog almost every time... this is not happening while on my home wifi.. how do i fix it, please?

This has happened to me once at work. Home seems to be ok.

Make sure your tablet is up to date. I saw a similar problem when mine was new, but it went away in the last few weeks, after installing firmware updates. Some of them related to WiFi.

Related

[Q] Wi-Fi only xoom won't connect to wi-fi

Hello all-
For the past couple days my wi-fi only xoom will not connect to wi-fi. I have tried multiples networks and nothing. When I hit connect and type in my network key( i have double checked and made sure I was typing in the right key) it constantly switches between scanning and connecting. I am not or ever have been rooted, and I have tried a factory reset still nothing. I am on 3.1 which was updated OTA not pushed to my xoom. Please help. I know if anyone can its the folks here at XDA. Thanks in advance for your help.
First thing I would do is disable all security on the network and see if it connects then, if it does then its not a hardware issue.
Remember to turn all the security on though when your done
I gave it a shot and still nothing. I tried connecting to my MyTouch hotspot and at Starbucks as well. Do you think the xoom is broken. I used to be able to connect no problem. This just started happening the last few days. Thanks!
OK so what's changed in the last few days then, any updates or app installs that might have screwed something up....?
Have you switched the Xoom off and on again?
If all else fails do a backup and reset the device..
Sent from my Xoom using XDA App
Not much has changed. I haven't installed any new apps in a month or so. As soon as the problem started happening I uninstalled all apps I had installed since i bought it. After that didn't work I did a factory reset. I really appreciate all your help on this.

3.2 wifi disconnection..?

Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Yep I'm having the same problem. Keeps kicking me out of my PocketCloud remote. Thought it might just be me. I've noticed the Wifi symbol stays grey a lot when it used to stay blue. It's not my network, the only change was the update to 3.2.
Yeah... it's grey and it keeps disconnecting me while I try to download an episode..
(stock 3.2)
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
I got kicked out of my home Wifi several times last night after updating to 3.2. I didn't have this issue on 3.1. What a total disappointment...
WiFi with 8.4.4.11
Did you install 8.4.4.11 before installing 3.2?
My tablet came back from RMA with firmware .11 installed, but before 3.2 came out. I noticed similar behavior with the WiFi. In my case it never found any networks (I'm guess some wire got messed up when they fixed the power button issue). However, when on the WiFi page in settings normally it says "scanning" under WiFi when looking for a network. On mine it would say "scanning" for a second and then it would go away, then it would say "scanning" again, then disappear, etc. Maybe there is an issue with the WiFi driver?
I'm hopeing the tablet will be back next week (it was in repair status yesterday). The first time I sent it in it came back with a pretty good description of what they did to fix it (its just a bummer they broke it at the same time).
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
What are you Wifi setting, especially the disconnect settings? It could be that the update changed the settings.
Hmm, I checked it because I saw another thread saying something similar, but it was still marked as "disconnect when screen is closed." I also tried unchecking it and rechecking it, then turning wifi on and back off to see if it would fix it. (It didn't!)
Well, I'm hoping it will be fixed by Asus sometime soon, but it's not too big a problem at the moment since I don't HAVE to watch those episodes. :/
Mine is set to never disconnect. Even tried changing to a different setting and back.
Confirmed. Had this happen since the .11 update.
I may try a wipe and restore. Considering going ahead and rooting if it comes down to swiping. Anyone tried either?
yeah I might as well root if i have to reset everything...
Yes, same problem...disconnecting for about ten seconds every two minutes or so. Makes listening to radio quite impossible...
Have done resets and changing wi-fi channel to 9, doesn't help.
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
I had a similar problem before 3.2 ...i fixed it the day before the update. I forced my router to not be bonded to a channel and set it to auto.
Youtube constant buffering was fixed.. now it downloads the videos quickly and no buffing after the first time.
Also my apps like CNN that have alot of visual pictures in the main menu load up instantly and downloads are lighting quick. No interruptions, re-downloads or anything. Even when apps are updating..Games like Dungeon defenders that has alot of initial downloads pulls the data without stopping.
I suffered from disconnections before i set the router to Auto and choose a channel on its own.
No issue here.
darkhawkff said:
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
Click to expand...
Click to collapse
That is exactly what mine is doing. Has anyone contacted Asus?
I think I have a fix. I tried the old assign it a static IP on the TF itself. Icon stayed blue for over 5 mins without turing grey. I'll have to check my PocketCloud tomorrow and confirm the fix.
I've been having the same issue...... every few minutes it says no connection. It also seems like I have fewer bars on my wifi signal icon too.... hope a fix is found soon because it's frustrating.
Well, I tried it on campus, same thing, disconnects within a download of an episode.. (like 4-5 minutes??). Oh no! I'll never get to finish Triumph in the Skies..
It happens to me too. It is quite frustrating.
I have already tried to assign a static IP but with no success.

wifi problems

hello guys,
i may have a problem with my wifi connection.
i bought two days ago the phone and yesterday i was playing with it in my house. i have some kind of problem when i am connected to my rooter.
when i connected my phone, i started viewing some sites and watching youtube videos.
suddenly i had this problem:
at the browser when i clicked a site, it started load it but never ended, just showing a white page. if i pressed stop and reload then the site was loaded ok.
this happened all the time.
when i returned to youtube the videos started and played for 10-20 seconds and then were freezed because the phone could not get the rest video.
at the same time i had internet access from my rooter as i could navigate at sites from my tablet.
if i close and open my wifi on phone then the connection was ok but after a while (10 mins) this strange behavior started again .
has anyone ever had the same problem;
thanks you
(PS sorry for my english)
What ROM are you using, and did you try to reset the phone and wipe cache/dalvik?
Sent from my HTC One XL using xda app-developers app
the phone is new (2 days old) and its stock
Have you tried simply power-cycling the router? Should be one of the first things you do, anytime you have a WiFi problem, as this will clear it up many times. I think I've seen this help even in cases where other devices work on the WiFi network properly.
yeap, i restarted both router and the phone
i have changed all the settings on the wifi-settings but did not see any progress.
From htc support told me to worj the phone in safe mode, but i have to wait until i return home
besides this problem, i cant connect and the router at my office (i had the same problem with mt s2 after an update, but 1-2 months later sammy rolloed out an update and the problem fixed)
Is security enabled on your WiFi network, and if so, what type (WEP, WPA, WPA2, etc.). You might try switching the encryption type (although WEP is not recommended, as its not very secure). I've seen cases where this has helped various connection problems.
I have had this problem with a lot of phones that friends and family bring by. 90% of the time the problem is a minor setting on the router. Some Android phones don't like AES encryption. If your encryption settings on your router are set to "AES" or "TKIP and AES" try changing it to just TKIP. You should see improvement with your connection.
You may have to change the security settings on other devices that are connected to that router as well to refelect the change.
hey guys,
yesterday evening, when i returned home i checked my router if it was able to change the frequency from 2.4GHz to 5GHz but i could not as at the channel it did not had choises for 5GHz.
i did not change the encryption type.
i restarted the phone, and entered in safe mode. after 10 mins the problem occurred again, i removed chrome, and suddenly the phone started working fine for until 1 hour and so i figured out that the problem was the app chrome, but i left the phone in safe mode and went to bed.
next morning (today) i started watch sites and after 5 minutes the problem occurred again. (i did not turn off the phone from the previous night, still worked in safe mode)
is there any possibility the problem to caused when the phone is in standby? although i have the wifi activation in option always

Wifi problem - on-off and no wifi hotspot, phone restarting - Please HELP

Hello everyone,
me and my wife enjoy our htc U11, but few days ago mine start playing up - wifi have difficulties to connect its doing like on-off-on-off, and after while connect to router, doing same thing at work and home too, and I really can't use any longer wifi hotspot, and phone restart at least once a day, not very happy, but today my wife experienced same problems as I have few days, must say both phones bought in UK from two different companies and different times, both are on stock rom, completely standard phones, I am only using modified camera apk, can anyone give me advice what it could be?, I do not have even Facebook or Twitter account, so can't be related to these apks. Was going to do hard reset tonight, but after my wife told me she got same problems and she use her phone very little, I am not sure if hard reset will resolve problems. I will welcome any help...
Forgot to say we are on 2.33.401.10
Many thanks..
Settings>more>data usage>network restrictions>check to see if the network has been restricted.
Settings>more>three dots (overflow menu) and hit "reset network settings"
Have you reset the router, checked the network settings are correct (if you use dhcp just reset your router).
If the ssid has spaces or characters/symbols then this can cause issues.
I have personally known routers that use signal binding to run at speeds incompatible with some devices. Especially those with 1gb interfaces. *cough netgear*.. Falling back to a basic setup helps significantly.
A factory reset will probably solve it but you'll lose your data. That is the last ditch effort.
Hi, what is latest update for this rom?, as we can get no ota update, if you point me right direction, will be great, and I will update at least one phone, and see difference. I already reset home router, I reset network setup on phones, wipe cache on both phones, still problems, and even when I am not at home, wifi playing, as I can setup wifi hotspot and I am away from any wifi. Many thanks..
Sorry that was my bad, I forgot I was looking at my m9, not my U11. You are up to date.
My post has been edited. Follow that.
To have the same problem on both phones is very strange indeed. It must be network settings causing the problem unless you have an app running that monitors WiFi in some way..
I, too, have been having WiFi problems all of a sudden. I am not stock, I'm on viper with EAS kernel, but was running it all just fine for a while then without changing anything, I have the same problem.
Still looking for fix, but no luck so far, tonight I reset router just to be sure, but problem is still there, I am sure sooner or later I will find out what is behind this problem.
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
SlimOS link
slashray said:
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
Click to expand...
Click to collapse
can you give me link of working SlimOS ? and its safe ?

HTC U11 dual sim phone WiFi No longer connects After Android Pie Update

Hi
My phone upgraded to Pie 2 days ago and since the update my WiFi no longer connects. My phone can see the various networks and when I try to connect it is like it is stuck in an authentication loop and acts like the password is incorrect. I have entered the password multiple times and even changed it too. It sits in the saved networks but will not connect. I even fiddled with the WiFi turns on automatically settings and it still doesn't work. I have tried everything even factory resetting my phone, which has been a nightmare because I lost a heap of 2FA codes with my authenticator. I have reset my router, changed SSIDs, passwords etc. Basically everything I can think of I have done. I have raised the issue with HTC and they have asked me to do what I have already done but in the meantime, while I await a response from them for my next course of action, I am wondering if any of you guys know of any issues where the WiFi doesn't work anymore. I am currently using the internet on my mobile network but I will probably burn through the data before the month is out so I am really keen to get my WiFi working again as it's going to cost me a fortune otherwise.
Thanks in advance for any responses that I may receive
Solved
Ok I fixed it. It was a weird solution all I had to do was disable my password on my network and it connected fine. I then re-enabled my network password and entered the password on my phone and it worked. This was such a frustrating issue and I don't know why it wouldn't work before. I went through some pretty drastic measures to sort it, but now I know for next time to try this. I hope this helps anyone else out with a similar issue

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