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I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
In the 2 weeks I've had it I've only had 2 random freezes and no other issues at all. This is my first android phone and the thing i see that's screwed up with android is it leaves applications open, there is no exit buttons on apps. I've been using juice defender and uninstalling any apps that keep popping back up after ending task on them.
Sorry to hear about your problems. You're doing the right thing by returning it and getting another phone. I don't understand why people have loyalties to corporations who could give 2 craps about you. Buy what works for you and makes you happy.
For me, the occassional reboot on the G2X is a pain but the promise of a stable CM release and an official gingerbread release on this hardware has me sticking it out. Can't wait
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
kangxi said:
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Actually, when I bought the phone I had them put a brand new SIM card as mine was getting to be a little long in the tooth - if getting a new one helps the situation I'd hate to see how it was with my old one :-D
Removing an offending app would prove to be a real problem for me though, as everything that I install has a legitimate work-related function.
im returning mine today for a newer batch one. its may 4 so i expect one that has the date of 4/24 and up as stated in other threads. mine reboots and freezes during random functions.
I ordered mine on the 20th so the day the phone was out in the store. I had to order mine online since i am a T-Mobile RSA. I have alittle screen bleed but not much. I will be doing exchanges until i get one with no bleed. Other wise i have had no problems at all. No reboots, lock ups, data problems, nothing the phone is rock solid. I love the phone. Every person that has come into my store with problems i have told them that T-Mobile is going to exchange this for you under the lifetime warranty if you have it for the life of you having the phone. So you have nothing to worry about. The phone is a great phone to have. Do the exchanges until you get a working one. I know i would do it until i did. Even if it meant doing it 100 times.
JWhipple said:
I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
Click to expand...
Click to collapse
A better test would have been to not install any apps. Then you could truly test your phone and not some rogue app, that you keep installing.
I'm about to do a complete wipe again and use a secondary Gmail account I have so to eliminate any apps from auto-installing and test throughout the day since I have my work PC handy.
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Basically, it's an awesome phone and many, if not all, of the issues should be resolved with software updates. Gingerbread is already in the works.
Sent from my LG-P999 using XDA App
player911 said:
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Click to expand...
Click to collapse
Yep, have tried without the patch initially and then with it.
I have signed in with the secondary Gmail account - only thing I imported from the original was my contacts, so, it's 100% stock with the exception of Paul's patch and recovery.
I'll be damned...
In an attempt to preemptively find out what I would need to return the accessories I ordered for the phone just in case I took the plunge and returned the phone, I was on hold with T-Mobile...
And while on hold, I grabbed my phone - and SURE ENOUGH - LOCKED UP HARD!
So, I guess this just made up my mind for me - I'll be returning this phone to point of purchase. Just need to use NAND to restore the stock backup , reflash stock recovery and unroot...
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Slappy00 said:
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
+1 Mine also works amazing... and a lotttt better than atrix....
ikm19 said:
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
That's where my money is going...
my understanding is the sensation is locked down that's why cyan isn't going to get it. Which also means no dev support.
The MyTouch 4G and G2 were locked down too... Unless they are going to lock the bootloader?
ikm19 said:
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
HTC announced an update to the Sensation in Q3 that will include a NFC chip to match the features of the SGS2. I'm also guessing they'll increase the amount of RAM in the phone to make it more competitive. If the 2.3.3 update makes the G2X stable I may keep it until later in the year. If the Sensation comes out before they update the G2X I'll get Sensation. I need a phone that's consistently dependable and in that regard the G2X is a mess. I can't do custom ROMs because I travel globally and everyone I've ever used has always given me problems registering on foreign networks so CM7 is no silver bullet for me. It's a shame too because the G2X hardware (bleeding screen excepted) is pretty slick and it's really fast when the planets line up and everything works. Sigh.
I dont know it it is a software issue to what. Last night I put my phone in my pocket. I pulled it out and the screen was a frozen white noise image. I dont know it my phone is locked up cause I used the revolution rom or the screen went bad. Any ideas?
I will try to add a phone. I currently am using my old pantech c300 due to lack of back up phones.
croakthedj said:
I dont know it it is a software issue to what. Last night I put my phone in my pocket. I pulled it out and the screen was a frozen white noise image. I dont know it my phone is locked up cause I used the revolution rom or the screen went bad. Any ideas?
I will try to add a phone. I currently am using my old pantech c300 due to lack of back up phones.
Click to expand...
Click to collapse
Before I offer any advice, what have you done so far to try and remedy this (i.e. battery pull, reformat phone, bang it on a desk...)? I just need to know what you've done before I try and offer you the same solution...
WHat I have tried
I have currently tried battery pull. Restore via power/volume down. I just tried to restart again for giggle. my bt headset did say phone 2 connected.
currently this is what the screen looks like,.
You can just text me with advice if it would be easier. thanks again.
Where you overclockign at all? GPU,CPU or OV~UV gpu failure could do that
No overclocking I know of. Heck I'd stock if I could get it back
Sent from my android thingy using XDA App
I'm not sure exactly how this applies to HTC phones, but for Samsung phones, the 3-button boot into recovery usually clears these kinds of issues right up!
Once you get into recovery, we clear data, cache and dalvik cache, potentially restoring your phone back to stock condition. Yes, you lose all your stuff, but whatever was causing the malfunction is usually gone at that point. There's a possibility it could just be how your ROM was interacting with your lovely manufactured equipment (YMMV - Your Mileage May Vary, meaning not all phones are built the same so what works for some may not work for others due to the small differences in every manufactured part...)
Now as far as your screen goes, did you drop it or anything like that? Do you think this was physically damaged while in your pocket at all? Does it get pretty hot when in your pockets or was it hot this time when you pulled it out?
Not hot. It wont go into boot loader
Using das XDA App
croakthedj said:
Not hot. It wont go into boot loader
Using das XDA App
Click to expand...
Click to collapse
I followed this. Several time. I changed batteries. changed sd card. and left the battery out for 30. Still not working.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
3. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button."
So the phone works.just had the alarm go off. If that's any help.
Sent from my T-Mobile G2 using XDA App
So the phone works but the screen still doesn't?
Sent from my SPH-D700 using xda premium
Its like mid render.. stuck
Sent from my T-Mobile G2 using XDA App
Sounds like your gpu bro. Time for a new phone...
Sent from my SPH-D700 using xda premium
It was found out to be the screen. I had a friend mess with it and he said it just came back on. he made it stock again and it goes out Monday for warranty. I gotta pay for shipping but its alot cheaper than a new phone.
Interesting. Who manufactured the screen? There seem to be a lot of issues with the Sensations display, it would be cool if we could isolate it to one of the two manufacturers.
Might want to change your title to reflect "[SOLVED]" somewhere in it, also.
Sorry I couldn't help more, but hardware isn't my thing
croakthedj said:
It was found out to be the screen. I had a friend mess with it and he said it just came back on. he made it stock again and it goes out Monday for warranty. I gotta pay for shipping but its alot cheaper than a new phone.
Click to expand...
Click to collapse
When you say he messed with it, what exactly did he do?
I quoted wdhat he said. sorry for the vague wording. I believe he took the back off and suspended it upside down from teh back for an hour then restarted it 15 times and it came back on. after that he went put it all back together. From what he said if you press on certain parts of the screen it goes out. but then others if comes back. Similar to a teeter totter. as he put it. I am guessing a ribbon has come loose or something
I recently flashed CMRex with Kejar's 4.1.1 gapps and was going about setting up my device. I got everything set up how I like with all the apps I wanted downloaded and running how I wanted them. I then ran the v6 supercharger mod that I had used on my past two roms with no problem whatsoever. After finishing the set up of the script, I rebooted my device and all was well. I went to browse on craigslist's mobile app, then I saw something I wanted to google, so I opened my browser. My browser took an ungodly amount of time to load my homepage(google), and wouldn't respond hardly. I couldn't get the touchscreen to respond. My hardware buttons did respond and I got haptic feedback from them, but no response on the screen. Eventually, after numerously pressing the home button, I got a message saying the browser wasn't responding, selected ok to close it, then back to the non-responsiveness of the touch screen and hardware buttons. And then another eventually later, after another multitude of home button presses, I got to my homescreen but everything was laggy. The most lag I have ever encountered with my device since I obtained it, not to mention that my device was beginning to heat up. So, I decided I would power off the device, remove the battery, let it cool down, and then replace the battery before powering it back up. Well, lo and behold, I did just that, went to power back up my device, and there was no sign of life at all. Tried to get into the bootloader, no response. Tried a normal boot, no response. Tried to plug it into the charger to see if it would charge, no response. Well, my girlfriend told me to leave the battery out for a while and leave it alone for a while before trying it again. So, I played some MW3 for about 45 minutes to an hour, repeated all the above, and still no sign of life. Can anyone help me out? (I don't know if this is supposed to go into the Q&A or here, so I just post here.) I'm so distraught at the possibility of losing my phone, that I'm finding it hard to cope at the moment. Should be thinking of ways to gain some money in order to purchase a new device or is there still hope?
what a long message.do you have any point form here?
i hope you solve the problem .
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Sent from my Nexus S using xda app-developers app
kwibis said:
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Click to expand...
Click to collapse
I did not overclock, I do believe that my clock speeds were at the kernel default, either 100/1k, or 200/1k. Not sure which, but definitely one of those. The only other charger I would have access to would be my mother's HTC charger, but I will try that and connecting it to the computer as well. Well, I'm not exactly sure on the age of the phone because I purchased it off of craigslist, but it's in great condition. Only had a small scuff on the top left corner, but I know that has nothing to do with the age of the hardware. ): Could it possibly be that my battery decided to die for some reason? I've been having horribly battery life lately. Granted, I had horribly battery life when I got the phone, but it's gotten worse and worse since then.
My Nexus S wouldn't start but gave a flash on the screen when the battery was first inserted. Just got it back from repair and it was a motherboard problem. Was looking at a Huawei G300 as a cheap replacement if the repair wasn't covered by warranty (which it was). Good luck!
Thing about it is, I bought the phone off craigslist so I have no idea if its covered by the warranty still. Should I try calling samsung and find out?
Sent from my SGH-i997 using xda app-developers app
Sorry for my late reply! You could try, but u guess you can get a battery from Ebay and check if that solved the problem. Or if you have a friend who has one...
Sent from my Nexus S
I'm the only person I know that has this phone. And I guess the battery will have to wait till I get a job, but if im waiting that long, I'm just going to get a new phone all together.
Sent from my SGH-i997 using xda app-developers app
Testing the battery can be done differently, do you have a multimeter? Maybe your neighbours have one, it's a common thing. You can measure whether it has any power left. If you measure low voltage (below let's say 3400 mV), then it could be battery related.
Sent from my Nexus S
DefinitiveX said:
I recently flashed CMRex with Kejar's 4.1.1 gapps ... or is there still hope?
Click to expand...
Click to collapse
Many reports on dead Nexus S with 4.1.1. Mine included after flashing CM10. Sent for repair 10 days ago and still waiting...
If you've got no warranty, perhaps time to buy a new phone? Bought myself a new Galaxy Nexus.
I would like to get a new galaxy nexus, but I have no money to do so. I'm currently trying to get a job and i m going to save up for a new phone. Im either going to get an s3, a galaxy nexus. Either one of those two or the new nexus if it comes out.
Sent from my SGH-i997 using xda app-developers app
Afternoon all. I know the title might seem like a BSOD post but my situation is different. I've searched but can't come up with anything.
When I turn my phone on, it completes the boot but the screen never appears. How do I know it's on? Three things, the ROM I'm using, Eagle'sBlood I think, has an engine revving theme instead of standard Android chime. Second,the menu, home, back space and search buttons on the G2X body illuminate. Lastly, if I swipe in the area where I think the unlock icon should be, the phone unlocks. If I hold down the power button and wait for the shutdown notice, I can guess the 'Do You want to shut down' and 'confirm shut down' icons and the phone turns off.
I've tried removing the battery, SD card, sim card and rebooting in each variation but with no luck. The phone has been rooted for over a year and so I tried booting into CWM (powerbutton, down volume). I think I'm getting into CWM fully but without the ability to see the screen I can't navigate.
This started happening yesterday. I was listen to Pandora and using a GPS app to track my run. The battery died during. I plugged it in for several hours but haven't seen the screen display since.
Any suggestions? If this is a hardware issue I'll get a new phone but without being able to see the screen, I'm not sure how to diagnose the problem. Other than rooting and changing the ROM, the phone is stock. The issue I had before this is the battery icon doesn't display. It just shows a battery outline with a ?-mark inside. The battery level only shows when the phone is charging and powered off.
Your help is greatly appreciated.
G2X - LG P999DW
Rooted
ROM: Eagles Blood (unsure of version)
maurice
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Twitch - Thanks for the reply. I'm not 100% sure what you mean by backlights though. When the phone is on and the screen is not asleep I see lights around the edges but the screen itself is black. For my own knowledge is LCD and 'digitizer' synonymous? I saw another thread describing how to replace the digitizer for $60-75.
I'll try checking it with a flashlight when I get home.
TwitchyEye said:
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Click to expand...
Click to collapse
I know there is an opinion thing but what is a good upgrade from the G2x for a non-hardcore user? I rooted and changed the ROM b/c you guys made it so easy to do, not b/c I was looking for the phone to do more than it already does. Up until this, and the battery display issue, and a wifi issue I forgot to mention, I've been happy with the G2x but there is no reason to spend $100+ repairing a 2+ year old phone that I pickup used off CList in Q1, 2012 if I can find something better on the used market for $200
maurice
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Flashlight didn't show any screen images. I think the next step is just trying to guess my way into debug mode and connect via uSB to my laptop and retrieve data before dumping the phone or trying to replace the lcd/digitizer. I saw an app mentioned in another post that should allow me to mirror my phones screen on a laptop. We'll see.
TwitchyEye said:
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Click to expand...
Click to collapse
Thanks again. Anyone else had this issue?
last chance
Last chance in case anyone has any great ideas. I'll be ordering a new LCD and digitizer (probably don't need both) but would prefer not to spend the coin if that isn't my problem. all suggestions welcome
Hmmm, this an odd and aggravating problem you have here lol. I've ran two versions of eaglesblood, their CM7 version on 2.3.4 and their ICS AOSP version on 4.0.4 and have never heard an engine revving in any boot animation so I'm not sure what rom you're running either. Have you tried the hard reboot? While the phone is on at the home screen (if you think you're there I guess) hold the power button and the volumeUP button and the phone will reboot. I've read on here from a more experienced user before that doing this clears or does something to the caches that makes for a more complete reboot or "reset" of the phone's condition. Try that and see what happens. The only other option I would try to take is to flash a new rom and before doing so doing a COMPLETE wipe (to include format /system) and full instillation of a new rom, gapps and kernel. Can you see any images if you boot into CWM when shining a light on the phone's screen?
Maybe I'm wrong about the ROM. The flash screen shows the android graphic in electric blue and a comet type animation zooms around. During the zooming, the sound is an engine revving. I was using the ROM for 2-3 months before this issue popped up so I doubt it is the cause just wanted to give those more knowledgeable than myself as much info as possible
Pain-N-Panic said:
Can you see any images if you boot into CWM when shining a light on the phone's screen?
Click to expand...
Click to collapse
That's my real problem, I can' t see anything! With the phone on, when I hit the power button and unlock the screen (guessing), the only illumination is the menu, home, back space and search buttons on the G2X body. I can tell from the haptic feedback once the phone is unlocked and I can occasionally guess the proper location to shutdown.
I tried the hard restart (Power, Up) but same result. I've downloaded an app called MobileGo for the computer that displays the phone screen but I can't get USB debugging turned on.
I have noticed another odd issue. With the phone turned on and the SIM card installed, when I call myself from a LAN line it goes straight to vmail. I know the SIM is good b/c I've been using an old nokia candy bar phone with the same SIM while troubleshooting. When re-inserting a SIM card, is there anything the user needs to do for the phone to recognize the SIM? Just wondering if this 'direct to vmail' is another sign of ............something.
Thanks
Sometimes when I take out the sim card my apn gets messed up. Ideally you'd just go into settings and load default apn and it'll work again.
But calling should work.
Seems like a busted screen from everything being described here.
Try connecting to a tv using hdmi... maybe the ROM would allow it to display. Worth a shot.
Sent from my LG-P999 using xda app-developers app
also if you could get airdroid installed on tthe phone you might be able to do something with that. Cool little app that lets you control the phone through your PC using the same wifi network.
Sent from my LG-P999 using xda premium
It's alive!!
My phone is alive, or at least it was.
I followed the directions on the youtube video I found to take the G2X apart and the first thing I noticed was the corrosion on LCD connector. I'd already purchased the LCD so instead of cleaning the old we just replaced it. The new screen worked, unfortunately I couldn't get a signal so we took it apart again to clean off corrosion on all the connectors. I'll let it sit for a few days to make sure everything is dry.
Don't be a fool like me, if you're going to do anything with your phone that might cause it to get wet, especially sweat, put it in a baggie or something. I'll post a follow-up if the thorough cleaning does any good.
I'm pulling for ya man, best of luck!
It works!!
The G2X is up and running again! :good:
Pain-N-Panic said:
I'm pulling for ya man, best of luck!
Click to expand...
Click to collapse
For anyone else that runs across this thread, unless the digitizer or LCD is physically damaged I'd disassemble the phone and check for corrosion before buying new parts. I used the new LCD but that b/c I'm not going through the trouble of returning a $16 item.
Wi-fi still doesn't seem to be working, which is odd. Wi-fi stopped working two months ago, it doesn't even show available networks, but worked for a few minutes when I originally replaced the LCD last weekend. Both antennae are connected but oh well. if I had to choose network vs wi-fi connectivity, I'll take network!
Thanks again for all the help
:good:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
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On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
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I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
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Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
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Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
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32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
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My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app