[Q] Hero H9500 on O2 - no 3G connection - General Questions and Answers

Hi, I hope somebody can help with this.
I have just received my new Hero H9500 Android phone. I am on O2 in the UK. I can connect to their network for calls & texts - I've even been able to make a video call. Internet is only achievable via WIFI. If I switch WIFI off and enable 3G, the phone just doesn't connect. I have tried downloading some apps to manage the 3G on/off, but this has made no difference. Having just got off the phone to O2, and them telling me that because it is not a phone that they sell they cannot help me, I'm now feeling a little hacked off!
The ROM is the stock ROM supplied, which I was intending to leave on, I'd rather not switch to the Zopo p900 ROM unless it is really necessary.
So if anybody has any useful advise, I'm all ears.
Thanks in advance!
****** I have resolved this problem...apologies if I wasted anybodies time! I manually changed the APN settings that O2 had automatically sent me when my SIM first registered on theor network and with a switch off and on of 3G it suddenly connected!

Related

more moaning about roaming

have posted before-running darkforce(excellent)
however when abroad(sweden,spain most of europe) the phone cannot establish a data connection for either email or internet yet displays all the right signs -the triangle for roaming 3g etc
i am reposting because the last reponse was to try the latest radio 1.18-I have and still the same problem
I am with t-mobile who insist every is set up to work abroad(which it did on the original rom-but that rom was sooo bad)
all network setting are set to auto-it picks up every network going but makes no difference.
can people confirm what roms they use abroad?
what operator is their primary?
thanks
roaming- the same problem
hi!
I have the same problem. I posted a message in here, but still without any response. It is really great problem for someone, who travel all the time and cannot check his e-mails

Xda guide 3 beeps!

Basically this is my problem.
On my XDA Guide, on touchflow, there is a weather section and when ever you accidentally go over it, 3G kicks in and updates it and costs me a hefty some every time i do this. There are other times when 3G kicks in. so eventually i turned this off correctly how ever when i was trying to overcome this problem, for some idiotic reason i went to connections, and deleted all of the profiles, i.e the cellular network, the other cellular network (3G & GPRS) etc.. And ever since that i cant make calls or recieve texts. My sim is VIRGIN at the moment. when i try to make a call all i get is 3 beeps. and the call ends. Any ideas on how to fix this PLEASE!!
i remade all the profiles i deleted (i think) so i dont understand why. Perhaps this isnt the reason for it not working? i dont know

[Q] Data Network confilict

Hi all,
i noticed that my phone (drops/do not) receive calls if i was connected to the internet through the data plan, but it works just fine if i was connected through WiFi, any ideas?
PS: i changed many radios but still the same.
When the calls fail, is the phone is on 2G mode or 3G mode?
i was having a bad reception on 3G so i switched to GSM Only option.
blackrose157 said:
i was having a bad reception on 3G so i switched to GSM Only option.
Click to expand...
Click to collapse
That could be the problem - as 2G does not allow data and voice/text at the same time, could be that because data is active, calls are being dropped. Try disabling data for a while and see if the problem goes away.
yes that is correct, when the send & receive bars of the data is blinking i cant receive calls, otherwise i can receive calls with no problems.
i will try to switch back to 3G and test how it's gonna work.
thanks for your help.
No problem. I had this problem a lot before on my HTC Legend using the stock ROM. While on 2G mode, people would tell me my phone would keep going to voicemail even though I had full reception, and sometimes I would receive texts really late. It was very annoying as I never had the problem previously on Nokia phoens.
However, since switching to CyanogenMod on the Legend, and also on the Desire S, I haven't noticed the problem as much.
Have the same problem on same carrier,
Sometimes, an SMS notifies me that someone has tried to contact me with no success !!
I thought this was carrier related, but never thought this is 3G/2G radio problem on stock ROM!!
Will give the "GSM Only" option a try and will report back.
Thank you all !!!

Mobile Network Not Available

Hi folks,
This is my first post on here. I'm having a problem with my phone which I think is quite unique and I hope someone on here can help me fix it before I buy a new device.
I have a galaxy nexus (maguro) running cyaogenmod.
Previously I was running CM11 (cm-11-20141115-SNAPSHOT-M12-maguro) from the CM website and updated it to CM12.1 cm-12.1-20160719-SNAPSHOT-YOG7DAO8DL-maguro) a few weeks ago.
When I rebooted my phone it was running very slow (and getting very warm) so I did a factory reset and re-installed CM12.1.
It started working ok but I noticed that my phone was displaying 'emergency calls only' even though the network reception in the status bar was full, displaying 'H' (3g) and allowing me to connect to the internet using 3G.
Whenever I make a call it states 'Mobile network not available' and I cannot send text messages.
I tried phoning O2 and they gave me a new sim but the problem was still happening. I then tried putting my girlfriend's EE sim into the phone and I could make calls/send messages. I also went to France on holiday and could use my phone to phone/text using my O2 sim abroad. Whenever I put my O2 sim into another phone I can make calls and text.
So basically it is only when my O2 sim is specifically in the Galaxy Nexus that I cannot make calls/send texts but can still use 3g.
Oh yeah when I go to Settings>Mobile Network Settings>Network Operators the following available networks are shown:
O2-UK
T-Mobile UK
3 UK
vodafone UK
Orange
When I select O2-UK is states 'cannot connect at this time. Please try again later'
I've tried re-installing the older version of CM11 and today I tried wiping the entire phone (internal sd card etc) and it is still happening. Can anyone help? Is there something else I can wipe, or setting I can change?
Thanks in advance

LG G5 Nougat 7.0 - roaming mobile data issue

Hello,
I'm having trouble using my phone in roaming. My home mobile provider is Vip net., in Croatia. I'm currently in England, and my phone is currently connected to Vodafone network, which a partner of Vip.
I'm unable to get mobile data connection unless I'm connected to Vodafone 4G network. When I do a manual scan of networks, I can see (most of the time) three instances of each network (4G/WCDMA/GSM). Whenever my phone decides to switch from 4G to WCDMA or GSM, I lose the mobile connection.
APN is of course set correctly since otherwise I wouldn't be able to connect to the network on 4G (I've even had my provider send me the APN configuration message to make sure that's correct - I also tried various modifications to settings of the same).
I've talked with my providers technical support and they haven't been able to provide me with a solution, so I'm wondering if anyone here might have a clue about what is happening?
I've tried doing some basic diagnostic with adb, but haven't been able to gather much from modem logs, which I've attached here, and I would be grateful if anyone would take a look.
Here is the log, please note that it starts with me turning on mobile data and ends with me turning it off:
https://pastebin.com/reiwX8Ck
The phone in question is LG G5, Android 7.0 Nougat, Stock rom. (I had the same issue on 6.0)
Thanks guys!

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