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I've had my nexus s (9020a) since late November (bought it used, in execellent condition.) While battery life was never awesome, it was at least bearable - until last week. I'm now unable to get more than 6 hours on a battery with super-minimal usage. For instance, today, as of right now, I have 5h 58m 57s (at 7% battery left) - the top "user" being the display (32%) with a "time on" of 17m 30s. Even when I power the phone completely off (not the screen, literally powering off) - say for a half hour or so - when I power it back on I lose substantial amount of battery.
Some other details:
Currently running stock 2.3.6 rom (since yesterday), but rooted.
Previously was running stock ICS (flashed the tmobile 2.3.6 ota, then ics, then the att radio) - was fine for the last 2 months
Tried brand new battery (not a samsung, but Anker) - no difference
Tried several different charges, and charging via computer
Have wiped battery stats several times (and done complete resets/formats of everything in between swapping roms)
Phone used to always top out at 95% when charging - but now will go up to 100%
This behavior started up when I was on vacation - a few hours after landing in SLC, UT. I do recall a sudden crash / reboot of the phone before the problems started - but I have gotten random reboots in the past. Was running ICS at the time. I thought maybe a poor signal was to blame, but again, the battery would drain even when the phone was powered off (or in airplane mode.)
I'm not sure what else I can/should do - short of calling Samsung. I'd think if it were a hardware issue, it would fail to charge completely. Does anyone have any other ideas or suggestions?
Thanks in advance!
Sounds like something external is draining the battery. I've seen many cases with a magnet on them drain the battery very quickly, or possibly excessive heat. If not i would say it's some kind of hardware problem.
Does not sound like android chewing it up.
Harbb said:
Sounds like something external is draining the battery. I've seen many cases with a magnet on them drain the battery very quickly, or possibly excessive heat. If not i would say it's some kind of hardware problem.
Does not sound like android chewing it up.
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Click to collapse
I don't have a case on it - just a screen protector. The battery does tend to run in the mid 90s fahrenheit (according to battery status apps.. though I think I have seen it as high as the low 100s (maybe 102?) - but I figured that was normal.
Another weird behavior I should mention: sometimes when I power off and on while charging, it will cause the battery percentage to jump considerably. Right now, two consecutive on-off-on cycles (within the span of 3 minutes) caused the battery percentage to jump from 36% to 44% to 57%.
Heats normal. Not sure what it could be to be honest. Maybe grab a can of compressed air and spray around the back, maybe dust causing a short or something.
Harbb said:
Heats normal. Not sure what it could be to be honest. Maybe grab a can of compressed air and spray around the back, maybe dust causing a short or something.
Click to expand...
Click to collapse
Thanks, will try that
Sent it back to Samsung for "repair". As I suspected, all they incompetently did was re-flash 2.3.4 and say "passed all functional testing". Phone is still hosed and completely useless as-is.
(Fully charged, overnight - less than 8 hours - went down to 17%, with no apps running, no google accounts, no sync, no background anything, no screen time, no wifi, in airplane mode)
Samsung really is hopeless. Going to try again with them? Whatever you decide, best of luck. Hope it works out for you.
what is the mv reading when the phone is fully charged? Fully charged should be around 4200mv
Harbb said:
Samsung really is hopeless. Going to try again with them? Whatever you decide, best of luck. Hope it works out for you.
Click to expand...
Click to collapse
Trying again, but not optimistic. I talked to about 4 total "customer support" people today.. at least got them to "upgrade" me to 2-day shipping for sending back and forth instead of the normal ups ground.
It is so foreign to me - coming from Apple where, under warranty, they'll pretty much swap problematic devices out for new ones _in store_ on a dime. I pretty much begged Samsung to just send me a refurb unit to replace it with but they said thats "not their policy."
noobiekins said:
what is the mv reading when the phone is fully charged? Fully charged should be around 4200mv
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Click to collapse
I don't have it with me (send it back for round number two) but I am fairly certain that is around what it was reading.
The thing would even burn through battery when powered off, if the battery was still left in. Taking the battery out = no drop. It has to be something hardware.
I have searched the interwebs high and low for this one, but I haven't found another with this issue.
Phone: One XL, ATT - 4.0.3 - CleanRom 4.1 - 1.85
Was browsing using chrome this morning with my battery at 48%. Right before my eyes it flashed the "0% battery - plug in" alert for a split second before it powered off and literally had no battery.
Furthermore, this seems to have been happening 1-2 times a week for a couple months. I keep waking up in the morning to a phone w/ 0% power, despite going to bed with somewhere between 50-100% charge.
I have also experienced the problem where I hold the phone in my hand and the are a near the antennae/camera gets very warm and my battery drops at almost a percent a second until it's dead. This occurs even with Wi-Fi turned off (which I tested due to "scanning" being the perma-status of wifi when the antennae area got warm).
Coming from every iPhone generation, I really like this phone , but the battery issues are pretty substantial. (worse, dare I say than the annoying death-grip apple tried denying was even real)
---------------
Lastly, each time, the battery meter appropriately reflects the drop of power to 0% from 50%+. I have tried reformatting phone to default RUU, upgraded to 1.85, tried newer Cleanrom, everything, no cigar. If anybody has any advice, I'd really appreciate it. I'd also be happy to provide more info if I can.
Thank You!
robenwzrdhat said:
Coming from every iPhone generation, I really like this phone , but the battery issues are pretty substantial. (worse, dare I say than the annoying death-grip apple tried denying was even real)
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Click to collapse
Pulling the "I had an iPhone, and it was better" card is pointless, and is only going to win you enemies here.
I'd say close to half the people I know with iPhones have had battery issues, or other severe hardware issues, at some point.
Have you tried flashing a different radio? If there is a reception issue, it can be killing your battery quickly searching for the network, even while connected to WiFi.
Also, posting a screenshot of your battery usage (particulary the "large" battery graph called "History details") for us to look at may be useful to help diagnose the problem.
redpoint73 said:
Pulling the "I had an iPhone, and it was better" card is pointless, and is only going to win you enemies here.
I'd say close to half the people I know with iPhones have had battery issues, or other severe hardware issues, at some point.
Have you tried flashing a different radio? If there is a reception issue, it can be killing your battery quickly searching for the network, even while connected to WiFi.
Also, posting a screenshot of your battery usage (particulary the "large" battery graph called "History details") for us to look at may be useful to help diagnose the problem.
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Click to collapse
forums.androidcentral.com/htc-one-x/207174-instant-battery-drain-0-t-one-x.html
This pretty much sums up my issue. Guy just went to ATT to replace his.
Also, I'm not pulling the iPhone is better card. It isn't. Period. This phone is amazing and android is vastly superior to iOS. I hate programming in objective C anyway and though the NDK isn't exactly straightforward at least I can run native code. If anything, my complaining about iPhone's crappy hardware problems should gain me praise and camaraderie. I left iPhone and blindly made the leap to an android phone for a reason. "anything has to be better than this (except blackberry o.0)"
Would hate to try and exchange this phone with ATT, given that mine is rooted and unlocked. I'm expecting resistance, and I haven't done my homework to see if I can walk out of ATT with the latest version replacement and still unlock it. Also, I have a tiny chip on the bottom. Don't know if they'll replace it.
Edit: Also, no issues with reception (4g LTE all day). Haven't tried flashing a new radio, but that may help with the second issue. The battery just plummeting to 0% though makes absolutely no sense.
robenwzrdhat said:
Edit: Also, no issues with reception (4g LTE all day). Haven't tried flashing a new radio, but that may help with the second issue. The battery just plummeting to 0% though makes absolutely no sense.
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Click to collapse
You're right, it doesn't make sense for the actual battery voltage to instantaneously drop like that. Steep line yes, vertical, I don't think its really possible. The vertical drop is likely an incorrect battery meter reading, and the phone correcting itself.
I've seen this once on my phone, and a factory reset cleared it up (never saw it again). Same with at least one other use on here. But the fact that you've flashed some ROMs and ran the RUU should have accomplished the same.
I'd still encourage you to post a screen shot of the battery usage (for several hours of use), as looking at the battery grapsh versus the bars for network signal, awake, etc. might shed some light.
redpoint73 said:
You're right, it doesn't make sense for the actual battery voltage to instantaneously drop like that. Steep line yes, vertical, I don't think its really possible. The vertical drop is likely an incorrect battery meter reading, and the phone correcting itself.
I've seen this once on my phone, and a factory reset cleared it up (never saw it again). Same with at least one other use on here. But the fact that you've flashed some ROMs and ran the RUU should have accomplished the same.
I'd still encourage you to post a screen shot of the battery usage (for several hours of use), as looking at the battery grapsh versus the bars for network signal, awake, etc. might shed some light.
Click to expand...
Click to collapse
I had hoped a factory reset would solve it for me as well, but once it started happening nothing would stop it I will update the thread the next time it happens then. Just got off the phone with ATT and they'll exchange it if it doesn't have physical damage, but the small chip out of the bottom could possibly deem it out of warranty, in which case they charge the full price of the phone (509$)!
robenwzrdhat said:
Just got off the phone with ATT and they'll exchange it if it doesn't have physical damage, but the small chip out of the bottom could possibly deem it out of warranty, in which case they charge the full price of the phone (509$)!
Click to expand...
Click to collapse
From what other XDA users have posted, I don't think one small ding will void your warranty, if its in good shape otherwise. Its when people try to send a phone in that is pretty beat up, or has a cracked screen or water damage, and want a warranty replacement, that they get denied.
Been having the exact same issue with my Rogers One X recently. The problem comes and goes... I woke up and found it dead twice just like you described. Sometimes it even dropped 20% of battery in a flash second.
I'm on Clean Rom V SP1. Just flashed BeastMode kernel a couple days ago and it's normal so far for two days... Just a note (it might not even be relevant), I had to use flashlight for a longer than usual period once. Not sure if the aggressive draw of battery screwed up the battery's voltage meter and thus causing this issue..
redpoint73 said:
From what other XDA users have posted, I don't think one small ding will void your warranty, if its in good shape otherwise. Its when people try to send a phone in that is pretty beat up, or has a cracked screen or water damage, and want a warranty replacement, that they get denied.
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Click to collapse
Thanks for this. Am leery of ATT, as it's often their way or the highway.
robertyouu said:
Been having the exact same issue with my Rogers One X recently. The problem comes and goes... I woke up and found it dead twice just like you described. Sometimes it even dropped 20% of battery in a flash second.
I'm on Clean Rom V SP1. Just flashed BeastMode kernel a couple days ago and it's normal so far for two days... Just a note (it might not even be relevant), I had to use flashlight for a longer than usual period once. Not sure if the aggressive draw of battery screwed up the battery's voltage meter and thus causing this issue..
Click to expand...
Click to collapse
Hope new version of cleanrom works for you. It's a great rom. I haven't used the flashlight beyond turning it on and going "spiffy" and turning it back off, so I doubt that contributed to it. Mine started out every once in a while, then just happened more and more frequently. I don't want to leave my phone charging all night. Think I'm going to try and exchange at ATT today.
redpoint73 said:
You're right, it doesn't make sense for the actual battery voltage to instantaneously drop like that. Steep line yes, vertical, I don't think its really possible. The vertical drop is likely an incorrect battery meter reading, and the phone correcting itself.
I've seen this once on my phone, and a factory reset cleared it up (never saw it again). Same with at least one other use on here. But the fact that you've flashed some ROMs and ran the RUU should have accomplished the same.
I'd still encourage you to post a screen shot of the battery usage (for several hours of use), as looking at the battery grapsh versus the bars for network signal, awake, etc. might shed some light.
Click to expand...
Click to collapse
I think the described problem looks like this (attached)
nvsmksru said:
I think the described problem looks like this (attached)
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Click to collapse
Yup, I understand perfectly what it looks like, and I've seen it myself. I want to see a screenshot of the OP's phone, not random other people. In particular, the screen "History details" accessed when you tap the graph, which shows bar graphs for Mobile network signal, Awake time, etc.
It also seems the OP is talking about 2 completely different issues. One is the vertical drop in the %battery graph (which is probably just a metering error). The other is a steep (but not vertical) battery drainage including the phone possibly overheating. I'm more interested to see the screenshot for that case.
redpoint73 said:
Yup, I understand perfectly what it looks like, and I've seen it myself. I want to see a screenshot of the OP's phone, not random other people. In particular, the screen "History details" accessed when you tap the graph, which shows bar graphs for Mobile network signal, Awake time, etc.
It also seems the OP is talking about 2 completely different issues. One is the vertical drop in the %battery graph (which is probably just a metering error). The other is a steep (but not vertical) battery drainage including the phone possibly overheating. I'm more interested to see the screenshot for that case.
Click to expand...
Click to collapse
Yes, I do mention two issues. The main one I address here is the vertical drop. And the above poster is right, that's exactly what it looks like when the battery dies. If (when) it happens again though I'll include the more detailed graph.
The secondary issue though, some have speculated is a result of the phone losing and then regaining 4g lte signal. Not sure about that one though, as it happens late at night for me. The one night I left my phone in the charger is when I discovered it in the morning. My phone was at 100% charge when I fell asleep, but when I woke it was at 80% and was very warm. It was using more power than the charger was providing, it seems, and that is when I experienced the rapid drop of a percent every second-ish after I took it off the charger. The wi-fi status was also set to "scanning" the entire time the phone was discharging until I rebooted it once it hit 10%. The issue stopped and the phone cooled off. Charged as advertised afterwards.
---Edit
Also, I went to the ATT store and since it was a core store they weren't familiar with exchanges. I got the manager though and had them take a peek at the phone and made certain they noted in my account that it's in good condition (they didn't notice care about the chips, I suppose). Replacement will be here in 6-10 days, but it will be a refurb (which surprised me). Hopefully I won't get two with the same issue.
robenwzrdhat said:
Yes, I do mention two issues. The main one I address here is the vertical drop. And the above poster is right, that's exactly what it looks like when the battery dies. If (when) it happens again though I'll include the more detailed graph.
Click to expand...
Click to collapse
No need to post that graph. I think its just a metering error, and I don't think the "History details" graph will shed much light.
robenwzrdhat said:
The secondary issue though, some have speculated is a result of the phone losing and then regaining 4g lte signal.
Click to expand...
Click to collapse
Could be. The "History details" graph indicates data network strength, as well as dropouts (amongst other things). So that is the one I want to see (not the graph for vertical drop).
redpoint73 said:
Could be. The "History details" graph indicates data network strength, as well as dropouts (amongst other things). So that is the one I want to see (not the graph for vertical drop).
Click to expand...
Click to collapse
Will post it next time it happens!
robenwzrdhat said:
Will post it next time it happens!
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Click to collapse
I've actually had this issue happen to me about once a week, and I haven't figured it out.
I used to think it was from Google Maps or some rogue app eating battery, but I've really been careful about leaving them running and it still occurs.
I'll also try and grab a battery graph next time, but it literally looks like a complete instantaneous jump from 70% or whatever to 0%.
quasitime said:
I've actually had this issue happen to me about once a week, and I haven't figured it out.
I used to think it was from Google Maps or some rogue app eating battery, but I've really been careful about leaving them running and it still occurs.
I'll also try and grab a battery graph next time, but it literally looks like a complete instantaneous jump from 70% or whatever to 0%.
Click to expand...
Click to collapse
Not sure if this has anything to do with it, but I have had "auto-brightness" turned off since I made this post and it hasn't happened since. My phone might also have known that I ordered a replacement, so now it's trying to be on its best behavior.
quasitime said:
I've actually had this issue happen to me about once a week, and I haven't figured it out.
I used to think it was from Google Maps or some rogue app eating battery, but I've really been careful about leaving them running and it still occurs.
I'll also try and grab a battery graph next time, but it literally looks like a complete instantaneous jump from 70% or whatever to 0%.
Click to expand...
Click to collapse
As I've already mentioned, the vertical jump is likely not related to any actual battery usage (such as a rogue app). Its probably just a metering error, and the vertical jump is the meter trying to correct itself. If the issue persists, the only solution that I have seen that helps is a factory reset.
redpoint73 said:
As I've already mentioned, the vertical jump is likely not related to any actual battery usage (such as a rogue app). Its probably just a metering error, and the vertical jump is the meter trying to correct itself. If the issue persists, the only solution that I have seen that helps is a factory reset.
Click to expand...
Click to collapse
You're probably right. The other possibility is a battery failure... I hope not. I've definitely reset battery stats in recovery but I haven't done a factory reset recently. Next time I flash I will.
quasitime said:
You're probably right. The other possibility is a battery failure... I hope not. I've definitely reset battery stats in recovery but I haven't done a factory reset recently. Next time I flash I will.
Click to expand...
Click to collapse
I doubt its a battery failure. I'm no expert on batteries or anything. But I would think that it would be impossible for the battery voltage to just drop to zero. Where would all the energy go? It would at least have to be expelled in a burst of heat or go to ground, or something. Conservation of energy says its got to go somewhere, it just can't vanish. That's what leads me to believe its just a metering error, not a real life event.
As for clearing battery stats, it really does nothing. It just clears the stats displayed on the battery usage screen, which also happens when you turn the phone off, or charge it fully. The myth of clearing battery stats was debunked a while ago: http://www.xda-developers.com/android/google-engineer-debunks-myth-wiping-battery-stats-does-not-improve-battery-life/
Either way it's really hard to tell. If it's a battery failure issue, then capacity won't be reliable. In conjunction with a metering problem, then the voltage is not really dropping, it's just reading much lower than it thought it was... which signals the phone to power down.
I'm definitely going to factory reset soon when I flash, and see what happens.
redpoint73 said:
I doubt its a battery failure. I'm no expert on batteries or anything. But I would think that it would be impossible for the battery voltage to just drop to zero. Where would all the energy go? It would at least have to be expelled in a burst of heat or go to ground, or something. Conservation of energy says its got to go somewhere, it just can't vanish. That's what leads me to believe its just a metering error, not a real life event.
As for clearing battery stats, it really does nothing. It just clears the stats displayed on the battery usage screen, which also happens when you turn the phone off, or charge it fully. The myth of clearing battery stats was debunked a while ago: http://www.xda-developers.com/android/google-engineer-debunks-myth-wiping-battery-stats-does-not-improve-battery-life/
Click to expand...
Click to collapse
So I think it happened again.
quasitime said:
Either way it's really hard to tell. If it's a battery failure issue, then capacity won't be reliable. In conjunction with a metering problem, then the voltage is not really dropping, it's just reading much lower than it thought it was... which signals the phone to power down.
I'm definitely going to factory reset soon when I flash, and see what happens.
Click to expand...
Click to collapse
Hey all,
About three weeks ago I had a strange problem. I noticed that in two straight charge cycles, my battery life plummeted from about 80% to zero in just a few hours. I'm not sure what the issue was. I hadn't changed settings, installed new apps, etc. My first screenshot shows an example of what happened. 4G and data were off during the entire time.
Since then, things have been okay. I typically get 3 days standby with 4G on and light use, or 4 days with 4G off. That's mostly standby with maybe an hour or so of talking and minimal use.
After those strange battery plummets, I installed and used GSam Battery Monitor to get more details about what processes were running on my phone in case I noticed the sharp drop happening again. Everything had been fine for over two weeks, with me getting expected battery life before this issue and not experiencing any odd, sudden drops (maybe 5 or 6 charge cycles). This lends me to conclude that my battery's charge capacity is okay, and calibration also shouldn't be an issue.
However, the problem arose once again a couple days ago. Went from 75% to nothing in just a few hours. 4G was off during that time. The third and fourth screenshots show the same issue. Charged my phone, and this morning the same thing happened yet again. At about 90% the plummet began, and within an hour or so I was at 75%. At this point I took screenshots of Android's battery status, and I also did the same for GSam to show what apps and processes were running. The phone's temperature seemed fine.
The GSam screenshots taken when the phone was at 75% and dropping are in the next post, since I'm limited to four images in this one. I have no idea what's causing this massive, sudden battery drain. The only thing I can think of is that I've done Verizon's OTA updates, but otherwise pretty much all my settings, apps, and usage are the same. Plus, for two weeks I had normal battery behavior, so I'm completely baffled.
I also know that cell standby is incorrectly reported in the GS3 battery screen, and I'm getting a good signal where I live so that shouldn't be a problem. I forgot to get screen time for the first case (first two images), but it shouldn't be more than 10-15 min there since most of the charge was lost due to the freak plummet.
If anyone may have an idea of what's going on, or if there are some tools/tests I may use to figure this out, I'd really appreciate it. I turned off my phone after taking the screenshots at 75%, so if I need to turn it on and check something for you I can probably do that. Thanks a lot.
FYI, here are GSam screenshots from when the battery was in the process of plummeting this morning.
i think you built in battery status settings are off. i barely get 12 hrs with medium use, so what i think it happens is that the battery monitor is not showing the proper discharge, and then all of a sudden it catches up to the discharge rate.
are you on stock rom, rooted, unlocked bootloader?
wizzardeel said:
i think you built in battery status settings are off. i barely get 12 hrs with medium use, so what i think it happens is that the battery monitor is not showing the proper discharge, and then all of a sudden it catches up to the discharge rate.
are you on stock rom, rooted, unlocked bootloader?
Click to expand...
Click to collapse
I am stock rom. No rooting, no unlocking.
These plunges are definitely an anomaly. Truly, with me barely using the phone and turning off mobile data, I get a few days of standby. I've had the phone since July, and the aberration in battery behavior has been the steep plunges I've shown.
In between these instance of steep plunges, I've had normal use. I really don't think it's an issue of calibration. Please believe me when I say that my normal, light use during the past four months gets me anywhere from 3-5 days with me barely using the phone. When I say barely using it, I mean not even touching it for an entire day if nobody calls me. But now, a sudden plunge in battery life is happening at 80% with no apparent reason.
I think it might be some kind of software or hardware glitch, but it's impossible for this to be normal given the battery life I typically get. Just looking at that steep drop, it's crazy and just happens out of nowhere.
But please trust me when I say that these sudden plunges that have happened a total of 4 or 5 times, causing the battery to drain completely in a few hours when I'm not touching it, are quite a drastic aberration from the normal standby life I get. Something is definitely wrong here, I just don't know what.
And one more thing to add is that after this sudden plunge and rapid drain, charging the battery still takes the normal time it does when I'm not having this issue. That is, about 2.5-3 hours to reach a full charge (and I charge with the phone 'off'). The battery is being completely drained. But this happened twice, then didn't happen for maybe 5-6 charge cycles, then happened again twice.
Before the first instance, I remember an OTA Verizon update around 10/5. My phone was okay for 2-3 charge cycles after that. Then two rapid drains. Then 5-6 normal cycles. Then two more rapid drains. There was a second Verizon OTA update somewhere in there but I can't remember.
and you said it only started once you did the OTA update from verizon right? well you could either try to go back to the stock verizon rom pre-update and see what happens there, or contact verizon and let them know what happens with the new OTA update. they could replace your phone, or it could be a bug of the new OTA update. i am on stock rom and rooted and deleted the apk that kept on trying to push the update. just unlocked by bootloader and so far my battery life has improved compared to previous locked bootloader.
i would take it to a verizon store and show them. They might give you a new battery.
I may have to do that. I'm just not really sure what the issue is.
- The battery can still hold a full charge.
- Based on running services, nothing is causing high CPU usage.
- The sudden plummet almost seems kind of random.
- Since there have been normal charge cycles, it's not an issue of calibration.
I'm not sure if this is a hardware issue or software issue. I'm trying to wrap my brain around what could cause the battery to drain so suddenly and sharply. Could the charge somehow be "leaking"? But in that case I'd expect it to happen all the time. If there's an underlying software issue, is there any other tool I might be able to use to figure it out?
Does the phone get hot?
Sent from my SCH-I535 using xda app-developers app
jhoutz said:
Does the phone get hot?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Not from what I can tell. Note that the first couple plummet drains were overnight.
But today I caught it before noon. The phone wasn't hot, and the GSam screenshots show no CPU stress.
Maybe you can do a factory reset and se if that helps. They will probably do one if you bring it to verizon anyways. It sure sound like a hardware problem. You'd think if the processors are working that hard that the phone would get hot, I know mine gets pretty hot sometimes under heavy use.
Sent from my SCH-I535 using xda app-developers app
Thing is, all indications show the CPU isn't working hard, and the phone wasn't hot.
I'm stumped.
This is a noobish question, but I presume the only way to go back to stock is to factory reset? One thing I might wait for is the Jelly Bean update, presuming this random drain holds off until then.
But yea, I dread going into VZW because they're just going to try to pass this off onto me doing something wrong, or me not knowing how to calibrate the battery, etc. The information I've provided in my OP and in the screenshots would fly over their heads. Maybe I can just do an online chat and tell VZ to send me another battery?
The only other thing I can think of is that sometime before these plummets happened, I went online to MyVerizon and turned off the Backup Assistant for movies/music/etc. so I wouldn't get all those notifications. I don't think this could be the issue, since the plummet happens when data is off. Plus, GSam would show that Backup Assistant is hogging the CPU or forcing a signal.
I doubt swapping batteries will fix it, though. I'm thinking my internal hardware might have a serious problem.
inm8num2 said:
Thing is, all indications show the CPU isn't working hard, and the phone wasn't hot.
I'm stumped.
This is a noobish question, but I presume the only way to go back to stock is to factory reset? One thing I might wait for is the Jelly Bean update, presuming this random drain holds off until then.
But yea, I dread going into VZW because they're just going to try to pass this off onto me doing something wrong, or me not knowing how to calibrate the battery, etc. The information I've provided in my OP and in the screenshots would fly over their heads. Maybe I can just do an online chat and tell VZ to send me another battery?
The only other thing I can think of is that sometime before these plummets happened, I went online to MyVerizon and turned off the Backup Assistant for movies/music/etc. so I wouldn't get all those notifications. I don't think this could be the issue, since the plummet happens when data is off. Plus, GSam would show that Backup Assistant is hogging the CPU or forcing a signal.
I doubt swapping batteries will fix it, though. I'm thinking my internal hardware might have a serious problem.
Click to expand...
Click to collapse
Before the update, was everything normal?
Is the update with the HE base/baseband?
It probably isn't a hardware problem, just a bad base.
I've noticed after updating my GS3 to the HE base and the battery life was just horrid.
It's said that the new HE baseband uses up more battery also
emckai said:
Before the update, was everything normal?
Is the update with the HE base/baseband?
It probably isn't a hardware problem, just a bad base.
I've noticed after updating my GS3 to the HE base and the battery life was just horrid.
It's said that the new HE baseband uses up more battery also
Click to expand...
Click to collapse
Sorry, I don't know what you mean by "HE" base/baseband.
But yea, this problem didn't come up until after an OTA update.
Check your baseband version under Settings -> About and paste it here
Sent from my rooted Verizon Samsung Galaxy SIII
It's I535VRLHE
Kernel version: 3.0.8-1092717
Build number IMM76D.I535VRALHE
I turned on the phone and within 10 min or so the battery life went down by 2-3% without me doing anything. As a test I've put it into Airplane mode, and it's decreased by about 2% in 45 min.
Now I'm wondering if I have a faulty antenna or something.
Yup ive had it drain 90% overnight many times for no reason. Called verizon and my new battery should be here today.
1+ day on battery and only 11 minutes of screen time?!?
inm8num2 said:
It's I535VRLHE
Kernel version: 3.0.8-1092717
Build number IMM76D.I535VRALHE
I turned on the phone and within 10 min or so the battery life went down by 2-3% without me doing anything. As a test I've put it into Airplane mode, and it's decreased by about 2% in 45 min.
Now I'm wondering if I have a faulty antenna or something.
Click to expand...
Click to collapse
HE is the baseband version and the build number. For example I have: Android Version: 4.0.4
Baseband: I535VRLG7
Build: IM76D.I535VRALG7
which is the version before the update.
Like everybody else said, call Verizon or go to a store and let them know about the battery issues and they should send you a new one. Or even call Samsung and tell them you bought an S3 through Verizon and you are having battery hardware issues.
sonser said:
1+ day on battery and only 11 minutes of screen time?!?
Click to expand...
Click to collapse
Well, no calls made or received during that time. No data being used.
So, wasn't really using the phone during that time...
Hi
I have a TF700T, unlocked, TWRP and CROMI 3.0.4.
My battery meter is acting weird. For example I recharged both my tab and the dock this afternoon. I unplugged them around 16:30. I've been using my tab for the last few hours (it's now past midnight), not all the time, but quite often. The meter on the tab is still showing 100%. The one for the dock is showing 94%. This is not the normal behavior of my tab and it's been doing that since I unlocked and installed TWRP and CROMI. Before, it would start to go down almost immediately, and would start recharging only at 70%, like it's supposed to.
Last time it stayed at 100% for a while and then started to drain very quickly, and then stabilized and started to act normally.
I'm trying to understand whatcould be the problem. Last time it got "stuck" like that I went to recovery and TWRP was also showing 100% power left. So it's not CROMI. But it's something... Anybody else with the same problem? Or anyone got a solution, an idea? Because I'm worried this will get worse...
Thanks
You could try clearing the battery stats. I think TWRP has the option to do it, not sure about CWM.
Ok thanks sdbags, I'll look into that...
Is there an ideal moment to do that? After a full recharge?
Usually you do 100% charge, clear stats, reboot let it get back to 100% and unplug but to be honest it probably doesn't really matter.
You'll know fairly soon if you still have the problem.
I just checked mine and it started with tablet battery until down to 89%, then dock battery kick in maintain the tablet battery around 89-90%.
The dock shouldn't recharge the tab unless it reaches 70% or lower. At least it's what it was doing before, and what's documented as normal behavior. Since my tab spends 99% of its time docked, I don't know how it would behave undocked...
Looks like it solved the problem for now. Thanks sbdags!
Sent from my SGH-I747M using Tapatalk 2
Well, unfortunately, it isn't solved. When I deleted batterystats.bin it went back to "normal" at first, the tab was fully charged and it started to go down almost immediatly after I unplugged it. But yesterday it died on me while the gauge was still showing a little bit less than 30%!!! I did a full charge last night, and it's back to its old tricks: stucked at 100% for the last 8 hours (overnight).
This is very annoying... Is there anything I can do to recalibrate the battery gauge?
And why is this happening? I didn't have this problem when locked with stock ROM and recovery... I'm not complaining, I just want to understand and maybe try to fix this! Thanks!
acme99 said:
Well, unfortunately, it isn't solved. When I deleted batterystats.bin it went back to "normal" at first, the tab was fully charged and it started to go down almost immediatly after I unplugged it. But yesterday it died on me while the gauge was still showing a little bit less than 30%!!! I did a full charge last night, and it's back to its old tricks: stucked at 100% for the last 8 hours (overnight).
This is very annoying... Is there anything I can do to recalibrate the battery gauge?
And why is this happening? I didn't have this problem when locked with stock ROM and recovery... I'm not complaining, I just want to understand and maybe try to fix this! Thanks!
Click to expand...
Click to collapse
Could be a battery hardware issue? Sounds like it's not reporting its current and voltage correctly.
You need to get some battery monitoring apps on it so you can see what is really going on.
sbdags said:
Could be a battery hardware issue? Sounds like it's not reporting its current and voltage correctly.
You need to get some battery monitoring apps on it so you can see what is really going on.
Click to expand...
Click to collapse
Could be, but it's weird that it started just after I decided to unlock. It was fine the first 4 months of its life...
Any battery monitoring app you recommend? There are a few on Google Play... I have Battery Widget Reborn, it does some monitoring, but it doesn't provide a lot of information. I'm sure there is an "ultimate battery app" or something... Any suggestion will be greatly appreciated!
acme99 said:
Could be, but it's weird that it started just after I decided to unlock. It was fine the first 4 months of its life...
Any battery monitoring app you recommend? There are a few on Google Play... I have Battery Widget Reborn, it does some monitoring, but it doesn't provide a lot of information. I'm sure there is an "ultimate battery app" or something... Any suggestion will be greatly appreciated!
Click to expand...
Click to collapse
Try battery monitor widget. It does everything you need.
https://play.google.com/store/apps/details?id=ccc71.bmw&feature=nav_result#?t=W251bGwsMSwyLDNd
sbdags said:
Try battery monitor widget. It does everything you need.
https://play.google.com/store/apps/details?id=ccc71.bmw&feature=nav_result#?t=W251bGwsMSwyLDNd
Click to expand...
Click to collapse
Ok, thanks... Will try that and report!
Ok... So I did some testing... My tab is shutting down (more like crashing) at 28% and showing 6561 mV. I then have to plug it in and wait for 5-8 minutes before it will allow me to boot it.
So I plugged it in... It reached 100% at 8169 mV... But then, it continued to charge. As of now, it is at 8296 and still going up as I'm writing this!!
This issue is the same as issue #2 in this thread:
http://forum.xda-developers.com/showthread.php?t=2090826
Now, I don't know, but it look suspicious to me that this problem started when I installed TWRP and CROMI. Could it be related, somehow??
Additionnal details:
http://code.google.com/p/android/issues/detail?id=41224
acme99 said:
Additionnal details:
http://code.google.com/p/android/issues/detail?id=41224
Click to expand...
Click to collapse
What happens if you wipe the battery stats again?
The only other thing I can recommended is a total wipe, reflash Asus stock to redo the bootloader, TWRP and reflash CROMI. Others don't have this problem so it is something particularly to your setup.
All those posts you linked are pointing to the 4.2.1 update causing the issue. As we only have 4.1.1 I can't see any relationship unless Asus injected some 4.2.1 code into their latest update which seems unlikely.
sbdags said:
What happens if you wipe the battery stats again?
The only other thing I can recommended is a total wipe, reflash Asus stock to redo the bootloader, TWRP and reflash CROMI. Others don't have this problem so it is something particularly to your setup.
All those posts you linked are pointing to the 4.2.1 update causing the issue. As we only have 4.1.1 I can't see any relationship unless Asus injected some 4.2.1 code into their latest update which seems unlikely.
Click to expand...
Click to collapse
I wiped the stats yesterday. Looks like it doesn't do much.
I'll go ahead and reflash stock...
Thanks!
acme99 said:
I wiped the stats yesterday. Looks like it doesn't do much.
I'll go ahead and reflash stock...
Thanks!
Click to expand...
Click to collapse
I suggest you should do a full wipe and reflash cleanrom and kernel. This way you can eliminated all the possiblility with software and pin it on hardware.
acme99 said:
Could be, but it's weird that it started just after I decided to unlock. It was fine the first 4 months of its life...
Any battery monitoring app you recommend? There are a few on Google Play... I have Battery Widget Reborn, it does some monitoring, but it doesn't provide a lot of information. I'm sure there is an "ultimate battery app" or something... Any suggestion will be greatly appreciated!
Click to expand...
Click to collapse
I have the same problem with my battery meter, and just like with you, it started when my TF700T was almost exactly 4 months old. The batteries (dock and tablet) have to be close to drained. I've been using the tablet without batteries for many hours, both yesterday and today. But my tablet battery is showing 100% and the dock battery is at 95%. That has to be wrong.
I have GSam Battery Monitor Pro. It can only tell me about the tablet battery (it's blind to the dock battery). Yesterday when I looked at this, it was telling me that the screen used no power. I'm looking at it now and it says that screen is using 68.6% of the power - that's more like it. But it's weird that yesterday the number was zero. It tells me that the unit has only been unplugged for 5 seconds, and has been telling me that since I unplugged it yesterday. GSam usually saves history, but not in this case because it thinks the unit has only been running on battery power for 5 seconds.
I also have a battery widget that is dual-battery aware. It has a history chart, but it doesn't tell me much. It shows the tablet battery at a constant level of 100% with no dips, and the dock battery very slowly dropping from 100% to 95% over the last two days. This is just wrong.
What's been happening is that the tablet will suddenly shut down when I think it's charged, and then I can't turn it on. I didn't realize what was wrong until I discovered that if I plugged it in for a while, I could turn it on again. Obviously the battery is draining completely, but the meter is incorrect. Also, draining the battery completely then recharging to green (which I hope still means "complete charge") has done nothing to recalibrate the battery.
I'm afraid this is a hardware problem. I guess I need to contact Asus?
I'm also having problems with constant browser crashes - doesn't matter what browser it is, I've tried them all. In general, this tablet has been a huge and expensive disappointment.
Edit: I'm running ICS 4.0.3 stock, rooted but not unlocked. I don't want to upgrade to JB because I need the volume booster app. I've read that the volume problem is just as bad under JB but the volume booster apps don't work (nor do many other programs I use). There is nothing in JB I need. From what I've read, people running JB have all the same browser crash problems, battery meter problems, etc.
permutations said:
I have the same problem with my battery meter, and just like with you, it started when my TF700T was almost exactly 4 months old. The batteries (dock and tablet) have to be close to drained. I've been using the tablet without batteries for many hours, both yesterday and today. But my tablet battery is showing 100% and the dock battery is at 95%. That has to be wrong.
I have GSam Battery Monitor Pro. It can only tell me about the tablet battery (it's blind to the dock battery). Yesterday when I looked at this, it was telling me that the screen used no power. I'm looking at it now and it says that screen is using 68.6% of the power - that's more like it. But it's weird that yesterday the number was zero. It tells me that the unit has only been unplugged for 5 seconds, and has been telling me that since I unplugged it yesterday. GSam usually saves history, but not in this case because it thinks the unit has only been running on battery power for 5 seconds.
I also have a battery widget that is dual-battery aware. It has a history chart, but it doesn't tell me much. It shows the tablet battery at a constant level of 100% with no dips, and the dock battery very slowly dropping from 100% to 95% over the last two days. This is just wrong.
What's been happening is that the tablet will suddenly shut down when I think it's charged, and then I can't turn it on. I didn't realize what was wrong until I discovered that if I plugged it in for a while, I could turn it on again. Obviously the battery is draining completely, but the meter is incorrect. Also, draining the battery completely then recharging to green (which I hope still means "complete charge") has done nothing to recalibrate the battery.
I'm afraid this is a hardware problem. I guess I need to contact Asus?
I'm also having problems with constant browser crashes - doesn't matter what browser it is, I've tried them all. In general, this tablet has been a huge and expensive disappointment.
Click to expand...
Click to collapse
I feel your frustration, I have seen more and more people with this issue. Well, we could say that either software or hardware, (not every situation is the same), so usually I recommend to do a factory reset then reflash a full Asus firmware, if the issue stills existed, then we can assume it's hardware issue. At this point, we can give Asus tech support a call.
buhohitr said:
I feel your frustration, I have seen more and more people with this issue. Well, we could say that either software or hardware, (not every situation is the same), so usually I recommend to do a factory reset then reflash a full Asus firmware, if the issue stills existed, then we can assume it's hardware issue. At this point, we can give Asus tech support a call.
Click to expand...
Click to collapse
Thanks for your reply. Have you heard back from anyone who has done a factory reset and reflashed the Asus firmware? Has anyone reported the problem going away after that?
The other thing I'm worried about is that it's a hardware problem that Asus doesn't know how to fix because they don't yet know what's causing it. I can't recall anyone saying they've found a solution to this. I've only seen reports of the problem.
I have other serious problems with this tablet, too. It runs short of memory all the time, though this isn't supposed to happen on Androids. I often have to manually clear memory to view screenshots in the Play Store. And the browser is constantly stalling, freezing, and crashing - every browser. I've tried more than 5 of them. This is especially inconvenient for me, since I make heavy use of the browser on the tablet.
I keep thinking of that pressure-sensitive Samsung tablet I almost bought instead...
Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
KungFuCracka94 said:
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
Do you allow full charges after these "forced shutdowns" occur? This should cause your battery to recalibrate.
Sent from my One X using XDA Premium 4 mobile app
NexusS4gFreak said:
Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
Click to expand...
Click to collapse
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
NexusS4gFreak said:
Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
Click to expand...
Click to collapse
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
For example
Senseless Power Unlocked
Madcat8686 said:
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
Click to expand...
Click to collapse
Ive done all three methods youve mentioned before and still same thing. Also im on 3/4 bars with lte 90% of the time so no reception issues here. And with my current setup ive been running it for about 2 weeks.
DESERT.TECH said:
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
Click to expand...
Click to collapse
Ive always let the rom settle in and i constantly maintain the brightness on around mid level (mirror screen protector so i cant go too low) but its not just one rom or a few, its with every rom i flash ad that consists of most roms available for this device
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
timmaaa said:
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
Click to expand...
Click to collapse
So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all. Also i cant get it to charge too 100% for anything. So if theres no fix to this, anybody want a one x with a troublesome battery?
What I'm saying is the battery percentage displayed by the software is never exact, it's only an estimate based on the voltage level of your battery. Your battery sounds like its long term life (capacity) has been decreased over time and possibly bad treatment (allowing the device to discharge too much too many times).
Sent from my Evita
NexusS4gFreak said:
So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all.
Click to expand...
Click to collapse
Depends on what you define as "normal". Such behavior is certainly not unheard of (although you particular collection of symptoms may point to a more serious issue, which I'll get to later). Couple things you have to remember: the battery meter is far from accurate. Being off by 10% or more is not unusual (completely normal). So jumping from 5 to 13% as you mentioned is not out of the question. The battery voltage is not actually jumping around, just the % battery number that the phone is assigning to various voltage readings. Reading errors happen, and if a jump is noticed, its just the meter correcting itself.
Which brings us to the other point that should be kept in mind: the battery % is not a "real" measurement. Its just a number assigned to various voltages to give the average person a sense of how much battery is left. Its a completely fabricated and artificial measure that just gives some relative sense of when a user should charge their battery. Phone makers just decided to use a system that average people would understand, like the fuel gauge on a car. Zero doesn't really mean zero (or anywhere close), but reporting in voltages would make no sense for most folks. Also, as we all well know, just because (for example) it took you 12 hours to drain the phone to 50%, does not necessarily mean the phone will last another 12 hours to drain the remaining 50%. It all depends on what you are doing with the phone during that time. Which leaves the question: What does the % battery really mean? Really, not a heck of a lot.
On the other hand, the battery failing to charge to 100% is troublesome, as is the apparent frequency of the meter drops and the fact that the issue remains after various ROM flashes. Leads me to believe there may be some hardware issue going on.
The short answer: IMO while some of the individual symptoms are not unusual, the seeming frequency (you haven't exactly quantified this, but it seems relative frequent just based on your descriptions) may suggest a larger issue, but its not certain.
Thanks it explained a lot but it happened again today, went to the store with ~36% on the meter and walked out, haven't touched it at all, phone was completely dead. Tried to charge and it went to 6% and stopped charging, all signs showed it was charging but it was stuck on 6. Then it started climbing again and reached about 16% and actually started losing charge while on the charger. Switched over to my portable battery charger i just got and it held the charge at about 5% for ~30 minutes, which is what it was when i plugged it in and started to charge, then it stopped againand during the whole process the phone was getting very hot. Yea im getting a new phone :/