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New contract and upgrade price are going for $99. If you haven't bought it this is the time to buy it! or if you bought at Best Buy within the last 30 days go get a refund for the difference!
http://www.bestbuy.com/site/Samsung...id=1218325953340&skuId=2404316&contract_desc=
Well maybe I should take mines back to att and then go to best buy lol
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mizz lia said:
Well maybe I should take mines back to att and then go to best buy lol
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You should but they would probably want to charge you a restocking fee of $35. Maybe they can price match it for you. Best Buy offers great sales from time to time and they don't charge restocking fees so I buy my phones there instead lol
Just got back from Best Buy with an extra $50. I like their 30 day matching program. Thanks for the info.
Its been 35 days as i bought it on launch day....will best buy still do best price match ?
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Nope dont return it and go to best buy. went into My corporate att store and they credited the 100$ difference when I told then about the sale love att
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garbagecanman said:
Nope dont return it and go to best buy. went into My corporate att store and they credited the 100$ difference when I told then about the sale love att
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So if I go to an att store they will give me $100???
Thanks!
I bought mine 20 days ago and then bought one for my sister yesterday. I called A&T and they credited me the difference for both phones back to my account. Appreciate the information.
nstong said:
So if I go to an att store they will give me $100???
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They will credit the account, they wont give you money back like in cash or anything. But the credit is fine with me
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Got my infuse from wal-mart today. showed them the online add from best buy and they gave me my phone for $99.
I bought my infuse about 2 weeks ago, I always buy my phones from bestbuy but for some reason only AT&T would upgrade since my actual date was June 26th. So I went back to AT&T and told them bestbuy had a special for the infuse,at the time they were selling for $150, which AT&T gladly matched. The girl who was cashing me out told me accessories were on sale, buy 2 get 1 free, I told her I didn't have any cash for that right now. A few minutes later she tells me to go pick out a case, so I did ($35) she than walked across the store and grabbed a set of 3 screen protectors and a car charger, she than asked me which id want, a blue tooth head set or a set of panasonic wireless blue tooth ear buds, I took the ear buds. Next she tells me "shhh, don't tell any body" the ear buds are sick, ill be streaming music at work walking around the building why my phone is at my desk, not too mention I can pause, play, skip, and answer my phone and they retail for $100. The stuff I for for free was worth more than what I paid for the phone, so id feel a little guilty going back in and asking for an addition $50 price match, but I might. Lol
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Yup got my 50$ back!
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May have to swing by the AT&T store...I have only had mine a couple weeks.
Went to Best Buy yesterday, got my $50 refund and bought a 16gb class 10 microsd card they have on sale for $39.99.
I went to att I asked for price match, they wont give me back my $450
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I went to Att and they charged me another $100 because I asked for a price match and bestbuy is selling for more than Att. Some of these stories .......
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Cheaper at Sams club if you're a member
free activation and 120 or so
Got mine free only paid taxes and shipping!! Over the phone with att haha
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I bought my Infuse 4 days ago for $199 at ATT. I went to att store and told them i'd be returning it and going to BB, and they gladly knocked $100 off my bill and gave me a free case....pretty cool
I ordered mine from costco online so I could have 90 days to exchange for the Attain if it does come out soon... I just emailed them to see if they would match the price. I'll let you guys know what happens.
I just called the Customer Service of AT&T with the argument that I pay $100 bucks extra for the SGSII Skyrocket aditional from other customers that bought it from $149.99 only. After a little talk with the rep. guess what? They refound me $100 dollars to my account as a credit ... I have to say that I'm more than happy! For you guys that try this, good luck!
I hope more people can take advantage of this. I happen to live in a market that won't see LTE until the 1st or 2nd quarter next year and only paid $149.99 from a local corp. store. They should price it the same everywhere (corp stores that is) imho...
Just picked mine up for $149 @ best buy...told them about the att store and online then they price matched. And no $35 restocking fee
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bacuy82 said:
Just picked mine up for $149 @ best buy...told them about the att store and online then they price matched. And no $35 restocking fee
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I would pay the 35$ restocking fee only if the Galaxy Note arrives to AT&T!
I've called 3 times now and gone back in the store. I've been denied this every time. Any tips on what I should say? I am a 20 year customer with 7 lines and internet. You would think that they would treat all their customers the same.
decimusmaximus7 said:
I've called 3 times now and gone back in the store. I've been denied this every time. Any tips on what I should say? I am a 20 year customer with 7 lines and internet. You would think that they would treat all their customers the same.
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Well, She was very negative with my position so I said, can you transfer me to the contract cancelation department please? Then she tells me, its no necessary Sir 'cuz I can help you with this unic call... so... there is the tip
bacuy82 where do live
decimusmaximus7 said:
I've called 3 times now and gone back in the store. I've been denied this every time. Any tips on what I should say? I am a 20 year customer with 7 lines and internet. You would think that they would treat all their customers the same.
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Strange... I called At&t on Monday and asked if I could upgrade early (I wasn't eligible for an upgrade until January 15th). Not only was I told yes, but I was given the $150 price for the Skyrocket. And in my zipcode it was coming up as 250 online.
Plus, I was told they will waive the upgrade fee. (I still have to call now that I have the phone to make sure that happens).
All I did was just ask nicely for the upgrade and the rest just happened. Now I've got my phone and I couldn't be happier.
jmreed97 said:
Strange... I called At&t on Monday and asked if I could upgrade early (I wasn't eligible for an upgrade until January 15th).
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i want to early upgrade too! how many months do i have left on current contract to be eligible?
I bought mine for $149.99 also. I called AT&T and complained about the fact that I had to pay $249 when others in CA or NY have only to pay $149.
After 30min on the phone the answer was still "no we can't do anythinbg the best price I can offer you is $239" When I told her that I could buy the same phone for $199 at walmart or Radioshack she said she was sorry but could do more.
I told her it was sad because at least Verizon and T-Mobile are not changing their price depending of the city and then I asked to talk to a manager.
The manager was "not available" but I got the promise he will call me asap. One our later, I got a phone call, the price was accepted, $149.
It was worth the time
Am I the only one who would rather pay the $100 than spend 30+ minutes on the phone with an ATT CSR?
Hmm my local ATT store asked me what area code showed 149.99, but ones I knew that should have showed 149 seemed 250 and he said he cant bring down the price.
What area code shows 149 still from ATT website.
If you bought it from Bestbuy, just print out a screen shot of the AT&T website showing $149 and they will refund you the $100. I attempted only 1 time and had no problem.
jonathanhtc said:
Well, She was very negative with my position so I said, can you transfer me to the contract cancelation department please? Then she tells me, its no necessary Sir 'cuz I can help you with this unic call... so... there is the tip
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I just called and got the difference credited also, and he added 1000 rollover minutes! Thanks for the tip I owe you a beer!
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sketchturner said:
bacuy82 where do live
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Oklahoma city 73162 Bought phone in Midwest city (73110) because close to work.
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digitalnrg said:
If you bought it from Bestbuy, just print out a screen shot of the AT&T website showing $149 and they will refund you the $100. I attempted only 1 time and had no problem.
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I don't see it for $149 on the AT&T site. It's $249.
Not cool..
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Whenever I get home I am going to do this.... Those extra $135 will definitely help!! ($100 for phone + $35 restocking)
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Tried this with 2 different reps.... no dice.
Before my upgrade, my account expires next month. Told them ill return the phone, and move to verizon as "it seems your company has a $100 mark up" on this device.
Was pretty much told good luck with verizon. LOL
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I just went to Bestbuy and showed them the price on my phone. So he looked on their computers and it said $250 and that it was because my zip was in Oklahoma City on my phone(I used the zipcode a few posts back). I just said my parents moved out there, and after this semester of school I would be moving too. I just said I didn't want to return it and have to have my parents buy it and ship it to me.
He asked a manager and they approved it. Probably didn't want to lose store numbers on contract renewals and bit the hundred bucks.
I would advise saying you didn't want to have to return it and buy it there if your zip is different, they want to keep their numbers up.
I have vz insurance but i bought it from best buy. Could i send it to Verizon so I can get a replacement?
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If it was from a Verizon retailer in best buy then it's still a verizon phone so yes
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no sir verizon will not replace ur device if u cant take it back to best buy then do an insurance claim is the best route
If you have insurance with verizon you need to goto asurion.com and file the claim and pay the $100 and they will send you a replacement, no need to contact verizon. If your phone needs to be warrantied then call verizon and they will next day air you a replacement free.
Why oh why would you have VZW if you bought the phone at BB? BB insurance is cheaper, covers more, and has Jo deductible...
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jessicahll said:
Why oh why would you have VZW if you bought the phone at BB? BB insurance is cheaper, covers more, and has Jo deductible...
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Bestbuy insurance is more expensive a month (cheaper in the long run) but not better imo. They take your phone and send it off to get repaired which sometimes can take a month to get back (friends was 3 weeks). If you want a loaner you have to put down a deposit for it too. They also dont cover lost/stolen phones from what I heard. Yes vzw's insurance has a $100 deductible on smart phones but they next day air you the replacement and iirc the 2nd time u file a claim they wave the $100 or drop it to $50? I remember something like that with my brothers phone but not 100% on that.
I have the best buy coverage and it's been great. 10ish a month, and no deductible.
I have replaced my wife's phone twice, (its my 18 month Olds favorite toy), had a loaner for no more then 2 days, paid 50 for the loaner, but that gets given back when I return the loaner.
Verizon coverage is more a month, 100 deductible. As long as she doesn't lose it, I feel like it's paid for itself easily.
wingtytn said:
no sir verizon will not replace ur device if u cant take it back to best buy then do an insurance claim is the best route
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False in every way imaginable. Lol.
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I had to send in my old phone twice through Best Buy. Each time it only took 2 days to get a new phone because they would send me a new (well... Refurbed...) phone instead of repairing my old one
It now covers lost/stolen phones. And it's only a dollar more per month. Totally worth it, IMO.
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VZW will only give 1 year warranty refurbished phones when bought from their stores/phone or their on-line site.
No third party phones. unless u get lucky for instance,
if you bought an incredible 4g off eBay and it crapped out and needed a refurbish, since you bought off eBay you can't get a 1 year warranty replacement from VZW, but if someone else on your line has the same phone, and bought it from VZW and is within the 1 year warranty, just call in and activate the eBay phone with issues to the line that has the phone bought from VZW, get a refurbish sent and send back the eBay phone.
now.. this is 100% going to work, but I've personally done this and it worked, but don't blame me if it doesn't
maxlock said:
I have the best buy coverage and it's been great. 10ish a month, and no deductible.
I have replaced my wife's phone twice, (its my 18 month Olds favorite toy), had a loaner for no more then 2 days, paid 50 for the loaner, but that gets given back when I return the loaner.
Verizon coverage is more a month, 100 deductible. As long as she doesn't lose it, I feel like it's paid for itself easily.
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Verizon is $6.99 a month and the 1yr warranty from the manufacture gets extended for life of the phone (vzw will replace it after the 1st yr). But yes you do have a deductible on lost/stolen/damaged. If you want just the insurance without the extended lifetime warranty its $5.18 a month. So really its cheaper for just the insurance, BB is $10 x 24 mnths = $240. VZW is $5.18 x 24 mnths = $125. So if you only use the insurance once then it saves you $15
Whoa I didn't notice all the replies haha. I'm just thinking about doing an insurance thing since the gps is never 100 percent.
I went to best buy because I have the credit card with no interest for 18 months, and i paid full price since I didn't wanna lose my unlimited data
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I bought a gs3 3rd party, told vzw i bought it in a store and they sent me a refurbed no questions asked
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same here, they're overnighting a phone to me. i still get the yellow exclamation point when in download mode though, so i'm not sure if i did that part right or not, here's what it says.....
product name:SCH I535
custom binary download: no
current binary: samsung official
system status: official
Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
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Jserrano56 said:
Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
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You could also look at it as you paid $101/$113 for the replacement phone. Just saying!
Cirkustanz said:
You could also look at it as you paid $101/$113 for the replacement phone. Just saying!
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Eh I could see that way too but had I known I could exchange it for only $5 I'd exchange my phone every 3 to 6 months
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Kids these days...
Even though you could potentially use the insurance program to get a "free" phone every few months, I'm sure T-Mobile would flag you as an abuser and be less likely to swap one out in the future, at least without making you pay your deductible.
I started a new AT&T account on around Aug 12th or so. For the 1st time in my life they didn't ask me for a deposit. They sent me 2 refurb phones the next day. I had the phones in hand & using them My wife & I decided on Aug 20th we wanted to port our Straight Talk numbers over. I called the Porting department & they had to send new Sim cards because AT&T & ST are so intertwined. They said my 1st bill might double because the system may think I reordered again, but it would go away. I made my first months payment on 8-30. I tried tonight to buy the Note 3 online. The system said I have this past due amount and it has to be taken care of first. I got online chat for billing help. The lady said tonight said they added a $445 deposit on my acct. She said the payment I made went on the deposit & not on the bill. She even said that I called in on 8-20 asking for the deposit to be waived. I told her no that I called that day to port our two numbers. I told her I haven't heard of a deposit till she told me.
I'm going to call in tomorrow during regular business hours to see what can be done. Has anyone else ever had any issues like this?
It sounds weird, because a deposit usually must be paid before service even starts, not at first billing. Kinda defeats the purpose of a deposit. I would ask them what day the deposit amount was assessed to the account. If it was added the day you inquired about porting, inquire why it was added a week post service, and how service was even started without it.
I have been with AT&T for 11 years, and never have any billing issues. In fact, they always waive my upgrade fees.
Have had ATT for 2 years and if I customer service is what I paid for it has been worth it.I always get what I want when I call them.have had 4 pushed upgrades and never had to b nasty to get them.
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Update: I got a hold of a guy named Rusty with AT&T today. He was super. My credit was good enough to get up to 3 lines without a deposit. When we ported our 2 ST numbers over; the AT&T system saw 4 numbers which automatically kicked in a $445 deposit. Rusty said it should be remedied by Monday. He's going to check it Mon morning & call me back. He asked me if I was satisfied with today's service & I said I give it an A+
I agree. I've had nothing but good things to say about Att. Always call those online people are kinda slow at helping.
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Good to hear you got it all fixed up.
i think att is wonderful. My phone had been stolen last thursday and i called in to get my phone blacklisted. The CSR offered to give me an override upgrade even when I wasnt eligible for one. Now that is customer service!
Once per month. When I pay the bill.
You should be good. I've had AT&T for 17yrs. (AT&T>Cingular>AT&T) I've never really been disappointed w/them.
Conversations & dialogue have gotten a little "interesting" on occasion with my grandfathered unlimited data, but all ended well.
I personally think their customer service is pretty d*mn good!! :good:
Coming from Sprint and Verizon ATT is making me feel like a god. Lol. Sounds more like an error on ATT in your situation. Or a big mistake.
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Delakit said:
Coming from Sprint and Verizon ATT is making me feel like a god. Lol. Sounds more like an error on ATT in your situation. Or a big mistake.
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I feel ya bro! Finally ditched sprint. Goin to court with them. But here on att, ive had lte almost everywhere ive went! Signal is also almost evrywhere unlike sprint. Loving the att s4 so far
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Att and verizon know they can screw any and all of their consumers. why cause they know sprint and tmo has horrendous 4g lte coverage and they are like almost taunting you to switch to sprint and tmo cause they know you will be crawling back for their lte coverage.
All I can say is Att has been great to me. A rep told me if you pay your bill on time every month they consider you a premium customer and they will go out their way to help you. I pay my bill on the 5 of the month although its done on the 22nd. This has gotten me early upgrades big credits to my accounts and free stuff.
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nthknd said:
All I can say is Att has been great to me. A rep told me if you pay your bill on time every month they consider you a premium customer and they will go out their way to help you. I pay my bill on the 5 of the month although its done on the 22nd. This has gotten me early upgrades big credits to my accounts and free stuff.
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No shib? Sounds too good to be true.
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Delakit said:
No shib? Sounds too good to be true.
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Very true....
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This was all remedied yesterday. Rusty even took time to call me back like he said he would. I even got to get my wife an upgrade for a Note 3, but I can't.