[Q] Mobile Exchange Active Sync Error - HTC One S

Hi,
I cannot access my work email account due to the following error on my new HTC One S
"Security Policy Required"
Policy setting incompatible:
Allow unsigned installation packages
Allow SMIME soft certificates
Please Contact your IT team for assistance
Here are the facts:
My Email is working on my other Android device (Original Unlocked HTC Desire) - Android 2.2.2
I am using the exact same exchange settings as my original phone
My new phone was bought unlocked
I have enabled Security -> Unknown Sources so that unsigned applications can run
Any ideas appreciated,
thanks
Damo

Related

Unable to sync with exchange

Hi all,
I tried almost everything but I cannot connect to my exchange account. With our IT we enabled OMA, OWA also, I installed the self-signed certificate on my Touch Pro, tried with and without SSL, erased the account on the device to create it from scratch, read all the posts, googled and tried what suggested but still get connecting for a while and then Error Synchronizing (built-in e-mail client), when I switch to active sync and view status I get "Synchronization couldn't be completed. Try again later" and Support code says 0x80072F17 (certificate related). WHen I set up my iPhone with the account details I sync without problem all the mails with subfolders...Any help?
snekoza said:
Hi all,
I tried almost everything but I cannot connect to my exchange account. With our IT we enabled OMA, OWA also, I installed the self-signed certificate on my Touch Pro, tried with and without SSL, erased the account on the device to create it from scratch, read all the posts, googled and tried what suggested but still get connecting for a while and then Error Synchronizing (built-in e-mail client), when I switch to active sync and view status I get "Synchronization couldn't be completed. Try again later" and Support code says 0x80072F17 (certificate related). WHen I set up my iPhone with the account details I sync without problem all the mails with subfolders...Any help?
Click to expand...
Click to collapse
i had the same problem and later i realized that there two different reasons for this problem. but before i can help i need to know two things. 1st what rom and build version r u using? 2nd what version of htcalbum r u using?
Thank you for the quick rsponse, I hope you can help me. The ROM version is 1.90.401.1 WWE, Radio 1.02.25.19, as for album I have the version that was originally distributed (I could find any version number), BTW it is very slow on loading.
snekoza said:
Thank you for the quick rsponse, I hope you can help me. The ROM version is 1.90.401.1 WWE, Radio 1.02.25.19, as for album I have the version that was originally distributed (I could find any version number), BTW it is very slow on loading.
Click to expand...
Click to collapse
so you don't have a cooked rom or an updated verison of htc album of 2.5 or 3.0?
nothing, everything as shipped.
snekoza said:
nothing, everything as shipped.
Click to expand...
Click to collapse
then i don't know, my problem had to do with a cooked rom and after upgrading to htcalbum 2.5, sorry
Make sure you have the correct root certificate as well. Im using a free ssl cert from Startcom and I have to have both the Intermediate and Root certs installed for it to work because by default the root cert isnt there. You can check this out by Start > Settings > Certificates.
Ren13B I have just intermediate cert installed, the one that OWA is using, self-signed. Can you tell me more about how to make it appear in ROOT tab?
snekoza said:
Ren13B I have just intermediate cert installed, the one that OWA is using, self-signed. Can you tell me more about how to make it appear in ROOT tab?
Click to expand...
Click to collapse
The fastest way I've seen to do this is search for a Microsoft tool called "SSLChainSaver". There are instructions on the site for using it, but the short form is:
Code:
sslchainsaver.exe [I]<exchange hostname>[/I]
This creates a directory with the certificates, and also creates two XML files containing the full certificate chain, one for Windows Mobile 5, and one for WinMo 6.
Find the XML file you want (<exch. server>.wm6.xml, probably), copy to _setup.xml, and make it a .CAB file:
Code:
copy exchserver.wm6.xml _setup.xml
makecab certs.cab _setup.xml
This creates a .CAB file you can download directly to your phone containing all the necessary SSL certificates for your server.
Hope that helps...
It seems there is something wrong with our OWA certificate, I found out that issuer has to be same as subject which is not, so even the tool work smoothly it could not get the root cert...Strange that iPhone has no problem with that but WM6 does:-(

Activesync not working OTA (grps sync) due to Third party self signed SSL cert office

Hi All,
1st of all i would like to say that i am really delighted to found a forum that works for a change and responds to people.
Nice work KUDOS guys!!!!
Environment Details.
1. Phone model: HTC HD Mini
2. ROM: New one which has been release by HTC india for correction of ringtone.
3.Carrier: Vodafone India.
Now coming to the Issue Description:
Whenever i try to connect to my webmail using activesync 4.5 i suppose the once which comes along with the phone, i get the following error:
"The security certificate on the server is not valid. Contact your exchange server admin or ISP to install a valid certificate on the server.
Support Code: 0x80072F0D"
Initially i though this would be because my org uses a self signed cert. I got in touch with the exchange admin and he gave me a copy of the following cert used:
1. CA root cert.
2. Exchange cert.
Once i had these i installed the same in the phone.
Observations after that.
1. The root certificate is installed in the Root folder. (valid till 10/29/29)
2. The server certificate is installed in the Intermediate folder. (valid till 16/09/19)
Still when i try to SYNC i get the error message:
"The security certificate on the server is not valid. Contact your exchange server admin or ISP to install a valid certificate on the server.
Support Code: 0x80072F0D"
I am somehow not able to get past this.
Can anyone help.. did a lot of Googlein on this but no help.
Is there any other program that can used for this apart from active sync.
Getting very sad and annoyed.
Please help.
Maybe
Futher research done on this.
Please follow this link to see further research that i have done on his.
It seems i cant post a link on this... But any help will be appreciated.
Regards,
Anurag
Anyone any help...

[Q] Install trusted CA certificate on Android (HTC Vision / Desire Z / G2)

Hi there,
I have downloaded a root CA certificate and now I want to install it on my Android Froyo device (HTC Vision / Desire Z / G2), so that the device trusts the certificate and does not complain about an untrusted certificate every time I start an SSL connection.
Android stores CA certificates in its Java keystore in /system/etc/security/cacerts.bks. I copied the file to my computer, added my certificate using portecle 1.5 and pushed it back to the device.
Now, Android does not seem to reload the file automatically. I have read in several blog posts that I need to restart the device. Doing so results in the file being overwritten with the original one again.
My next try was to install the certificate from SD card by copying it and using the according option from the settings menu. The device tells me that the certificate has been installed, but apparently it does not trust the certificate. Moreover, when I try to copy the keystore to my computer, I still find the original stock cacerts.bks.
Is there any way to add my certificate to the trusted ones? What mechanism restores the original keystore on every boot? Can I reload the keystore without rebooting? This would be at least a preliminary solution. Is there a chance do do it programmatically?
Thanks in advance!

at&t htc windows phone 8x microsoft account failing to log in

i am having trouble signing in to my Microsoft windows account. all suggestions of correcting date and time and setting it to manual failed to work. i was advised to factory reset the device but signing in to Microsoft account is not working on both WiFi and mobile data. i noticed the phone software is not upto date so i decided to manually check and install the updates but it say 'Your phone is up to date'
OS version:8.0.10327.77,
Firmware revision number:1532.20.10009.502;
Radio hardware version: 1.10.32.19.19_3_15.39.32.19
After the factory reset, i cannot install updates as i am unable to sign in to Microsoft account and i cannot update its software either. Note that the Microsoft account has been verified to be working when i log on the web.
= my name is airhpresh , i am having problems when setting up my windows account on my windows phone 8 HTC 8x its asking for activation code plz i need help finding an activation code my IMEI is 353897055865846..
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Click to collapse

Appliications Certificates Unknown Sources

Hi there,
I want to install a certificate to my application so that the device can allow the installation without enabling the unknown sources. Like Google Play does.
Do i need to put the Cert in trusted certificates or other places?
Thank you,
psycop
Any Help please?

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