S3 Hardware issue regarding reception. - Verizon Samsung Galaxy S III

So after talking to Verizon multiple times about reception on s3 talked to a tier2 last night said a statement from Samsung was released last Friday about a hardware defect that affects the antennas to operate poorly and they have a fix for it so vzw is sending me a replacement which is supposed to have the hardware fix in all replacement phones as of now. How true this is I don't know vzw could be blowing smoke. I questioned him to why the tier1 doesn't have this information he claimed it will get to them so we will see. Just about done with this phone and its terrible reception signal my HTC devices run circles around my s3's . If I can't get signal no point in keeping it, almost tempted to go back to my battery draining rezound. Or leave vzw all together. Since they have agreed to waive my etfs
Sent from my SCH-I535 using xda app-developers app

sm973 said:
So after talking to Verizon multiple times about reception on s3 talked to a tier2 last night said a statement from Samsung was released last Friday about a hardware defect that affects the antennas to operate poorly and they have a fix for it so vzw is sending me a replacement which is supposed to have the hardware fix in all replacement phones as of now. How true this is I don't know vzw could be blowing smoke. I questioned him to why the tier1 doesn't have this information he claimed it will get to them so we will see. Just about done with this phone and its terrible reception signal my HTC devices run circles around my s3's . If I can't get signal no point in keeping it, almost tempted to go back to my battery draining rezound. Or leave vzw all together. Since they have agreed to waive my etfs
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Latest radio leak gets me just as good LTE and 3G coverage as I had on my rezound.
Your story seems fishy, but if its true I might get mine swapped out just for even better signal possibilities.
Sent from my SCH-I535 using xda app-developers app

Yeah not sure what to tell you about signal but my S3 has perfect signal the same as any Moto phone or HTC my friends have in my area.

I have an issue where mine randomly drops signal for long periods of time. Got Samsung to repair it and it was fixed for like 2 days, but started happening again.

Off topic, I'll trade you a rezound+accessories for it. If you hate it that bad.

Might have to look into this next week.

Amphibliam said:
I have an issue where mine randomly drops signal for long periods of time. Got Samsung to repair it and it was fixed for like 2 days, but started happening again.
Click to expand...
Click to collapse
Why would you send it to samsung... Tier 2 is so gullible just tell them some bs and they'll overnight you a CLN s3 that won't have those issues.

My call reception seems to work really well, never had a dropped call. I have been experiencing lackluster wifi performance though.

Related

Those with signal issues

I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Software problems
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
No actually Hardware problem, most likely the radio itself.
xceebeex said:
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Ive been around the block here at xda so i know phone software and flashing. Software wise I tried it all.
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
got556 said:
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
Click to expand...
Click to collapse
I'm guessing it just a quality control issue. My girlfriend has the Moto Razor which has an great radio in it and she never had signal issues. I was beginning to think that the radio in the GS3 was just terrible. After some time with this new phone its right on par with the razor as far as call quality. Her razor still has the slight edge when it comes to signal strength.
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
got556 said:
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
Click to expand...
Click to collapse
100% agree.
Sent from my SCH-I535 using xda app-developers app
I'm new here, so first of all: Hi Guys!!!
I got some Issues with the radio, too. So I tried some different baseband versions with nearly no result
I currently use the LH1 baseband. Since some days I own 2 SIM's from 2 different Providers (Vodafone & T-Mobile).
Unfortunatly I only have an old Nokia N97 for Comparsion, but that doesnt matter atm.
What I've tried to figure out was, whats the source for this Issue - the phone, the provider or the baseband.
Well, I tried both SIM's in both devices and tried a few basebands for the SGS3, with the result that I got a little better Signal with Vodafone SIM and LH1-basband, than with the same baseband and T-Mobile SIM.
T-Mobile: about -105dBm
Vodafone: about -95dBm
The Signal-Strengh on the N97 is nearly identic with both SIM's.
So my final result is:
Baseband on the SGS3 sucks but can be changed to may get some better signal strengh specific for each provider!
Lets wait what official JB will change.
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
aalopez10 said:
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Its probably a little early to tell. I had my phone for 30 days before i ruled out everything but the phone itself. But I had those exact problems with mine as well.
Things that i checked for right away.
Network/Tower issue
4G Sim card
Different modem software ( I tried all 3)
Factory Reset
Different Kernels
toy028 said:
I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Click to expand...
Click to collapse
I am on my forth Galaxy S3 for call and data dropping. I use my phone mostly at the same 2 locations, work and home and my data drops constantly on all 4 phones. I have had the sim replaced twice. I have 4 lines on my account one of which is a Droid Razr which was handed down to my girlfriend. I can't recall ever having a dropped call or data with that phone. We were in the Vons grocery store Sunday and we both wanted to d/l the Vons app. It took her less than a minutes on the Razr. It took me almost 19 min and the app is less than 2mb. My phone is still stock. Its a beautiful phone but I'm really starting to hate it.
Maybe I spoke too soon about radios not plaguing this phone. LOL.
Get mine today. I'll have an iphone 4s and gnex to compare dBm and asu numbers. (Scratch that....can't find that info on the iphone (g/f's phone)) (found how to do it....not messing with it while she's using it)
Right now my Gnex is at -87 dBm and 53 asu and I am in a very strong 4G area.
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
equisbox said:
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Just keep calling back. Tell them you stayed at a friends house that has great 4G service for a few days or something similar. They gave me the same excuses. What helped me is that there are two other people in the house on the same plan that have 4G phones and they haven't dropped any calls. You have to be persistent and almost demand what you want sometimes but do it as nice and respectful as possible.
well i'll post the other side of this....I had horrible signal issues, tried replacing SIM, no luck. got new phone sent out, same problem. Coming form galaxy nexus with no probs. Calls drop, drop only parts of audio then come back etc. I am in the same places I have been for the past 6 or so years and never had problems until this phone. Can't get signal in my basement or my office, neither of which haev been a problem in the past. so if a new phone fixed it for you, consider yourself lucky.
btw what is a good signal in terms of dbm? in between work/home mine stays in between -90 to -120
I have had my SGIII for a few weeks now and also notice a lack of 4G strength, and I am in NYC. I am coming from the Droid Charge. I am holding off on doing anything until the JB update, if it comes within a reasonable amount of time...i.e. within the next month or so.
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
jmorton10 said:
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
Click to expand...
Click to collapse
hmmm...my issue with the Charge was not so much the 'top-end speed' of the radio, which was really good when in a good area, but rather the 'glitchiness or bugginess' when switching network areas, or with certain applications. For instance, I commute on the train to NYC every day from a dominant 3G area. When the train would switch into the 4G covered area, the radio would not automatically switch over to 4G until I would either do the airplane mode trick (which worked most of the time), or I would outright have to reboot. For the rare times it WOULD switch over automatically, the speed would be terrible until I airplaned or rebooted it as above...I am sure as hell hoping I don't have these issues with the SGIII...

Exchange/Replacement Signal issues...

Hey guys.
So I came to VZW after being on Sprint for like 10 years. Signal is way better in my area on Verizon. Except on this GS3 - can't send texts, breaking up calls, dropped calls... you know of it on these boards. Sprint was better by 100%. I've always had HTC's and knew Samsungs have the weakest radios but wow! anyway... I read some other sites and threads here - seems I need a new phone, and it MAY fix it if I get a good one...
I may be able to get an exchange even though I'm out of the 15 days because I used to work at a phone store - I'm good with the managers. But lets say that doesn't work. Should I quick add insurance to make a claim, or go the manufacture warranty route? Or what is the best way to get a replacement? I don't keep up on much on Verizon and Samsung - have there been any statements about this issue, or any fixes you guys have come up with?
Thanks!
ReFLeX135 said:
Hey guys.
So I came to VZW after being on Sprint for like 10 years. Signal is way better in my area on Verizon. Except on this GS3 - can't send texts, breaking up calls, dropped calls... you know of it on these boards. Sprint was better by 100%. I've always had HTC's and knew Samsungs have the weakest radios but wow! anyway... I read some other sites and threads here - seems I need a new phone, and it MAY fix it if I get a good one...
I may be able to get an exchange even though I'm out of the 15 days because I used to work at a phone store - I'm good with the managers. But lets say that doesn't work. Should I quick add insurance to make a claim, or go the manufacture warranty route? Or what is the best way to get a replacement? I don't keep up on much on Verizon and Samsung - have there been any statements about this issue, or any fixes you guys have come up with?
Thanks!
Click to expand...
Click to collapse
There's no need to go either route. Verizon will replace a defective phone for one year, provided you purchased it from them. Many stores don't do instant swaps, but call Verizon Tech Support, and most of the time, you'll have a refurb next day. They won't replace banged up or wet phones, though. I just went through 4 GNexs and have a S3 waiting for me when I'm home from business, now.
ssignature said:
There's no need to go either route. Verizon will replace a defective phone for one year, provided you purchased it from them. Many stores don't do instant swaps, but call Verizon Tech Support, and most of the time, you'll have a refurb next day. They won't replace banged up or wet phones, though. I just went through 4 GNexs and have a S3 waiting for me when I'm home from business, now.
Click to expand...
Click to collapse
I see, but I actually got the phone from a Wal-mart, I'm fairly certain that will matter right?
ReFLeX135 said:
I see, but I actually got the phone from a Wal-mart, I'm fairly certain that will matter right?
Click to expand...
Click to collapse
The signal isn't that great, but if it's a no SIM problem I think that's a firmware/software thing Samsung or Verizon needs to handle. It's not an uncommon issue, and it's sometimes maddening.
ReFLeX135 said:
I see, but I actually got the phone from a Wal-mart, I'm fairly certain that will matter right?
Click to expand...
Click to collapse
It won't matter if its from Walmart. I bought mine from best buy and got it replaced with a refurbished that was actually brand new. You might not get as lucky as me but a used working phone is still better then what you got.Your looking at either a hardware or sim issue. Mine was hardware.
Sent from my SCH-I535 using xda app-developers app
toy028 said:
It won't matter if its from Walmart. I bought mine from best buy and got it replaced with a refurbished that was actually brand new. You might not get as lucky as me but a used working phone is still better then what you got.Your looking at either a hardware or sim issue. Mine was hardware.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks that helps to know that! Has anyone sucessfully corrected the problem with SIM replacement?
I'm 3 Sims and 3 phones in and still get no sim when calling/texting in downtown Nashville. I'd like to know a resolution myself.
Sent from my SCH-I535 using Tapatalk 2
nadcicle said:
I'm 3 Sims and 3 phones in and still get no sim when calling/texting in downtown Nashville. I'd like to know a resolution myself.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Ah mine doesn't say no SIM but rather just drops service completely, just breaks up in conversation, loses data in good 3g and 4g, and won't pick up 4g sometimes. I even called my wife 1 foot away and the first call dropped before she could answer and the second worked for 20 seconds, then she couldn't hear me, and it droppped a few seconds later. She talks for hours in this spot on a Reality.

Switched to Verizon with poor phone choice

For the last 12 years, I have been a Sprint customer. I haven't had any serious issues with them until they started rolling out the tower updates to LTE. Since then, I have not been about to get satellite locks or use their web network without becoming absolutely frustrated. After a bit of web searching, I decided it was time to make the move to Verizon, since I need the web, on the road, for work. I made the choice of the Galaxy S III. It's a great looking phone and the specs speak for themselves. But, I got terrible service in and around my home. Every phone call in my house was breaking up and dropping. I figured it must be Verizon because this phone was a step up from my Sprint Epic 4G touch and even from the same manufacturer. I made calls to customer service and they wrote up a ticket to check service in my area. My nextdoor neighbor came home with his new iPhone (I will never buy an iPhone or any mac product) and showed me that he had almost full bars. I asked him to come to my house and see if he still had great service. No change in or around my home. This caused me to think there was something faulty with my device. I immediately went to the Verizon store with my device for troubleshooting. I told the service rep what had happened and that I wanted to get my phone tested and possibly get a replacement. She told me that the problems I was experiencing were common with Samsung phones because they have weak antennas. She mentioned that the best phones for reception are going to be the iPhones and the Motorolas. I believe this to be true because in my pre-smartphone days, I had a sanyo flip phone and my work partner had the latest samsung doohicky that looked sweet but, where he would have little to no service, I would have full bars. Until I got my first smartphone, I stuck with sanyo phones from Sprint and never had any issues.
Now the lineup of Verizon phones is pretty much last year's model for the top of the liners. So, I've gone back to Sprint until the Razor Maxx HD arrives. It looks to be a beast of a phone that surpasses the galaxy S III and is sure to have a good antenna/radio to go along with it. I just hope it doesn't take very long.
And you made this thread why? Are you asking something of the community? If not, this thread should be deleted
Sent from my SCH-I535 using Tapatalk 2
hopesrequiem said:
And you made this thread why? Are you asking something of the community? If not, this thread should be deleted
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I don't think the thread should be deleted (but that's just me). I didn't know Samsung phones had this issue and its always good to know general info. Thanks to the OP for it. Next time an issue like this happens with me or any of my friends and if they have a Samsung phone, I would know at least one more variable to take into consideration.
I agree 100%, my service is terrible. My og Droid always had great reception, this phone (although no calls dropped) Fluctuates a lot. I love this phone though, and have no intentions of changing. I just wish it was a bit better is all
I don't see how the RARZ Maxx surpasses the S3. It is a nice phone but doesn't bring anything new to the table that the S3 doesn't already have except the large battery but, battery is not an issue with the S3 anyway.
I'm on Sprint and thinking about switching to Verizon so this is helpful to think about. I might not have considered a Motorola but now I think I'll at least give them a closer look.
Sent from my PC36100 using xda app-developers app
Not sure of the issues or rumors about their radio or antenna, but at least my Galaxy S III has been connecting as well as my old feature phones - by which I mean, solidly.
4G is sometimes less available than I want - e.g., there's a space of 3 blocks nearby where it's dead (odd) - but that's the only issue.
- ooofest
motorola phones are well known for getting exceptional reception.
if you live in an area where the signal strength is poor, i can understand when people end up hating certain phones.
in my case, i have never had any issues with the gs3 when it comes to reception.
BEFORE PEOPLE START BASHING TO OP, HE/SHE ISN'T SAYING THE GS3 IS A BAD PHONE FOR ITS HARDWARE (except the antenna). Yes, it is a beast of a phone.
But at the end of the day, it's still a phone and if you can't send/receive phone calls.. well, it should be replaced.
A relationship without trust is like a cell phone without service ... all you do is play games
I am a diehard Motorola guy but I went ahead and tried the SGS3. What the OP is stating is true, the Samsung radio sucks in comparison to Motorola. I am now fortunate enough to have strong enough Verizon signal at my house so I was able to keep my SGS3. Now I get 3 bars at home when with my Motorola DroidX was always full. I looked at the Droid RAZR MAXX hard and heavy, kept trying to talk myself into it, but ... it just didn't feel right in my hand. I am satisfied with my SGS3 but I still hope Motorola comes out with something good for my next upgrade.
I agree, I think this post is fine for the Verizon Galaxy S III General section of the forum!
Future modem updates will surely remedy the issue. It was the same way with the Fascinate, crappy until the radio got a couple updates.
Sent from my Galaxy S III using Xda Premium
I get good reception at my house with the S3, but my territory at work is 920ish square miles of rural area. I've noticed areas where I had 3G before switching to Sprint 3 years ago when I had a Motorola phone I do not now that I'm back with Verizon. If anything, I would have thought in the 3 years it would have improved. Like the OP, I believe it to be the phone, not the service as other guys at work don't have that problem and don't have skips when streaming music like I do on the same roads.
I'm also waiting for the Razr HD Maxx to release. Our local retail agent has their demo already so they suspect it to be within a month or so. I'm eBaying this S3 as soon as it is released since I'm outside my window to return it.
In the meantime, hopefully the latest OTA helps reception.
Sent from my SCH-I535 using xda premium
Future modem updates will surely remedy the issue. It was the same way with the Fascinate, crappy until the radio got a couple updates.<br />
<br />
Sent from my Galaxy S III using Xda Premium
Click to expand...
Click to collapse
Hope you're right. Sometimes I wanna go back to my rezound.
Gs3
I have the same problem. Switched from Sprint to Verizon. GSIII. Unless the signal is nearly full strength, calls are unusable and data is inconsistent, and texts won't send. It's definitely the phone's fault, not the network.
Might be good for some folks here to call Verizon and submit a complaint, etc. When I called about a networking issue a couple months back, they told me a wi-fi and other reception/signal related issues were planned for an October update (which they called the second update from Samsung, so that seems to mesh with our getting the current OTA in September), but maybe those plans or the update contents have changed.
And, since the OTA, they can more easily diagnose issues with your phone remotely .
- ooofest
Am I the only one that's satisfied with the GS3's signal strength? I came from a droid incredible and now I seem to have better signal across the board.
I've noticed that the phone manages signal poorly rather than the radios themselves being poor.
Example: If I use phone info and manually set my phone to 4g only or LTE w/ CDMA I will lock onto 4g and have a solid signal. If I rely on the default setting (LTE/EVDO/CDMA) to manage networks automatically I will end up with a weak 3g signal (with full data drops) despite medium/strong 4g being available.
Hopefully the future OTAs will take care of the network selection logic.
Div033 said:
Am I the only one that's satisfied with the GS3's signal strength? I came from a droid incredible and now I seem to have better signal across the board.
Click to expand...
Click to collapse
One more fully satisfied customer here.
Sent from my SCH-I535 using xda premium
When I compare this phone to a Razr Maxx or my old Droid X2, the difference in dbm is about -5. I live in an area with good coverage so I really haven't had any issues. What this phone SUCKS at is sticking with 4g and the hand off from 4g to 3g. It switches to 3g too quickly...should hold on to 4g. When it switches there's a pretty good lag during the switch so you lose data briefly.
The modem update gave me an additional 1-2 bars in my house at times (Still fluctuations, but it would anyhow here). I can't say it's any worse than my Droid Inc.
As for Verizon having a "poor phone choice"... Meh. It goes in cycles. Sometimes they have all the good phones, sometimes AT&T does. It's all variant as to when you are looking to buy.
lets be honest here. No company is 100% stable in all areas. Theres always a tradeoff, and as our lives change, as well as our residences, places of work, and hangouts, our choice of company may change to meet our new needs. In my area Verizon meets my needs best, but my neighbor might have a different story.
I think its unfair to judge a carrier in absolutes unless you're talking about a very densely populated area like a major city. If you set foot in the middle of manhattan and have 1 bar, I think that's an appropriate time to speak in absolutes.
And on the topic of smartphones, I think its an exercise in futility. My S3 is the best phone I've ever owned, despite the small glitches and imperfections. Did I buy it because it was the best phone out there? Absolutely. Did I know at the time of purchase it could be obsolete by the time I reached my car? I counted on it. Am I boring you all by answering my own rhetorical questions? Undoubtedly.
As long as you're happy with your phone and it meets your needs, good for you. If you're unhappy do something about it. But be warned, if you spend time comparing your phone to another one already out or soon to come out, you'll almost never feel good with the results.

GSIII Poor Signal

I am a new verizon customer and have the GSIII. I get about 2 bars max in my house and can barely make a call in my basement. Most of the time it hangs around 1 bar though. So i've been reading through the threads and can't seem to find anyone that has posted a fix for this. Is there one? It seems like there have been quite a few people with this issue. I expected to have better service when I switched to Verizon, but am slightly dissappointed so far. Hopefully it is just the phone.
1) Is there a fix?
2) Can I exchange my phone (it has only been 2 days).?
3) What is the best phone with Verizon? (i'm not an iPhone fan)
Thanks for your input!
We can't fix poor radio and antenna design. You can flash different radios to find the best one for you that's about it for this phone. Your other options are to call verizon and tell them to send you that micro cell tower that plugs into your modem and acts as a personal tower. Other choice is to switch phones. From what I hear motorola is supposed to have the best signal
Sent from my SCH-I535 using xda app-developers app
cell128 said:
We can't fix poor radio and antenna design. You can flash different radios to find the best one for you that's about it for this phone. Your other options are to call verizon and tell them to send you that micro cell tower that plugs into your modem and acts as a personal tower. Other choice is to switch phones. From what I hear motorola is supposed to have the best signal
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
He can also flash the ROMs ported from other carriers as those seem to have improve signal strength. I have tried Wicked Sensations,Goodness and Darthstalkers ROMs all have had an increase in signal strength.
irl5fan said:
I am a new verizon customer and have the GSIII. I get about 2 bars max in my house and can barely make a call in my basement. Most of the time it hangs around 1 bar though. So i've been reading through the threads and can't seem to find anyone that has posted a fix for this. Is there one? It seems like there have been quite a few people with this issue. I expected to have better service when I switched to Verizon, but am slightly dissappointed so far. Hopefully it is just the phone.
1) Is there a fix?
2) Can I exchange my phone (it has only been 2 days).?
3) What is the best phone with Verizon? (i'm not an iPhone fan)
Thanks for your input!
Click to expand...
Click to collapse
If you just got your phone, I'd trade mine for the newer DNA. Samsung phones are notorious for not working well on Verizon's network. If you don't need your phone as a phone they are great but if you need a PHONE to be a PHONE you should switch while you can. There is always going to be someone here saying they have great signal so you must have gotten a defective one or you aren't using it correctly (?) but the truth is if you don't get good signal now - you won't a week from now. Switch to a better PHONE for Verizon's network which is good.
While the DNA is not perfect it works as a phone well which the S3 does not. The Motorolas seem to have much better phone reliability than the S3 (I just don't like the Motorolas as smartphones for some reason).
If you look through this forum you'll find tons and tons of posts about bad signal, weak signal, dropped calls, choppy calls and you'll also find tons of posts by people saying they don't have that problem. I travel a lot and use my phone about 3000 minutes a month so I can pretty much tell when a phone is good or bad. The S3 isn't the worst I've ever had - the Nexus was the worst and the EVO3D ranks just a little better than the S3 but all were bad as phones for making phone calls. I'm probably posting on craigslist to try and trade my S3 for the DNA as I don't think I can tolerate the crappy call quality on the S3 any more. I know my phone is bad because I have traded my phones with a friend or colleague to complete a call and they are on Verizon and while the S3 sucks, their phone will work fine.
Thanks for the input all! I contacted Verizon today and they did a soft reset, seemed to help a little bit. Still not quite the service i was expecting after making the switch from Sprint. I think i'm going to look into the DNA phones or something else and see how that works out.
My signal is as strong as wife's iPhone 5, FWIW. Eons better than what I had with Sprint, although Verizon has its share of dead spots.
You have 14 days. Never switched s phone out but I would try as many as possible to get the best one for me. Good luck.
Sent from my SCH-I535 using xda app-developers app
boe said:
If you just got your phone, I'd trade mine for the newer DNA. Samsung phones are notorious for not working well on Verizon's network. If you don't need your phone as a phone they are great but if you need a PHONE to be a PHONE you should switch while you can. There is always going to be someone here saying they have great signal so you must have gotten a defective one or you aren't using it correctly (?) but the truth is if you don't get good signal now - you won't a week from now. Switch to a better PHONE for Verizon's network which is good.
While the DNA is not perfect it works as a phone well which the S3 does not. The Motorolas seem to have much better phone reliability than the S3 (I just don't like the Motorolas as smartphones for some reason).
If you look through this forum you'll find tons and tons of posts about bad signal, weak signal, dropped calls, choppy calls and you'll also find tons of posts by people saying they don't have that problem. I travel a lot and use my phone about 3000 minutes a month so I can pretty much tell when a phone is good or bad. The S3 isn't the worst I've ever had - the Nexus was the worst and the EVO3D ranks just a little better than the S3 but all were bad as phones for making phone calls. I'm probably posting on craigslist to try and trade my S3 for the DNA as I don't think I can tolerate the crappy call quality on the S3 any more. I know my phone is bad because I have traded my phones with a friend or colleague to complete a call and they are on Verizon and while the S3 sucks, their phone will work fine.
Click to expand...
Click to collapse
BOE how does your DNA phone do on battery life?
irl5fan said:
BOE how does your DNA phone do on battery life?
Click to expand...
Click to collapse
Hello,
I haven't traded mine out yet for the DNA.

Reception Problems

So I got news for everyone who is having reception problems on the Verizon Galaxy S3. Just talked to my samsung rep. He said the reception issues on all the verizon S3's are not fixable because its interfering with motorola radios or something. This only affects the s3 for verizon. There is no fix he said. Half of all verizon S3's are affected he thinks if not more. No updates or rpms or radios will fix it. So we should test something. Call verizon and complain and see if they get u an s4 haha :laugh:
but my signal has always been great..
Yeah gotta say I haven't had any issues. Now my galaxy nexus, yeah that was finicky with signal. My sgs3 has been great. That reasoning sounds odd to me.
Sent from my SCH-I535 using xda app-developers app
I haven't had any issues until now. My 4G has become very spotty at best over the last week. I live in San Antonio and the 4G coverage has been great across the city up until recently.
Currently not being productive on my S3.
See half of the s3's sold for verizon have 4G data problems and reception issues. Depends when you got it mine was the first batch ever made. I work for verizon and see about half come back with reception problems. They halted production I heard
I am on my 3rd s3 because of reception and gps issues. I hate to say this one is working good because I am afraid I will jinx myself in the process.
Sent from my SCH-I535 using xda premium
Gps issues are fixable in some aspect. Tighten screws in the back a half a turn we figured out but the reception is non fixable as thats with the radio on the hardware side of things.
i had a razr maxx hd for a couple of weeks... my s3 gets better reception/signal strength than the razr.
Where I work I have to go outside to make or receive calls or texts.I have one of the newest phones out there but it makes me look like I have a dumb phone with no signal
©® Sent From My VZW 4G Galaxy S3 Powered by My Zerolemon 7000MAH Extended Battery©®
The thread title is misleading. The problems have not been solved but are known and not correctable, according to your post. The solution you offer is to nag verizon to swap you out for an S4,but no guarantees this will work for anyone or everyone.
Sent from my SCH-I535
My reception has always been solid.
Sent from my SCH-I535 using xda app-developers app
I just got off with VZW, The tech went through everything he could pull up on his computer. He finally said to swing into Verizon and get a new sim card.
That was all he could think of. So I'll try that. My phone has become a useless POS since yesterday.
Update:
So I went into the store, they went through my phone and replaced the sim card. Nothing helped. He offered to process an exchange for a refurbished one since I have insurance. I asked if they would give me any discount on the S4 rather than getting a used phone. He said that they have no power ( at the store) and that it would be better to go through Verizon by calling them. I went home, got on my wifi and things started to work better. I downloaded all my apps (after factory reset) and proceeded to set up my phone. I even got off my wifi and it still seemed to work good. But this morning at work, it's turned into a rock again. I've been at this job for a year and a half. I've never had issues. But since the OTA, It's like it's throttling me. I'm wondering if VZW has put something in the last OTA that affects data speeds. I'm currently trying to download one app (Sirius), It's been downloading for 5 minutes already and it's only 1/2 way. Something is up.
dbow32 said:
I just got off with VZW, The tech went through everything he could pull up on his computer. He finally said to swing into Verizon and get a new sim card.
That was all he could think of. So I'll try that. My phone have become a useless POS since yesterday.
Click to expand...
Click to collapse
Mine has been the last three weeks. They've been working on the problem since. They wrote a trouble ticket. Hopefully they fix it. My phone was solid up until then Was very hesitant to buy a samsung because of this issue.I've had a couple and they were awful. Got the Samsung nexus when it first came out years ago . Needless to day it was returned the next day.
Sent from my SCH-I535 using Tapatalk 2
My phone has been a rocket ship, until the OTA yesterday and now it's a Rock!
Hummmm, I got my S3 on release day (pre-order and paid $10 for next day shipping) I have great reception.... Might be all the vodka you have spilled on it......
---------- Post added at 06:39 PM ---------- Previous post was at 06:38 PM ----------
By the way, weak forum title.... Very deceptive......
theDK10 said:
So I got news for everyone who is having reception problems on the Verizon Galaxy S3. Just talked to my samsung rep. He said the reception issues on all the verizon S3's are not fixable because its interfering with motorola radios or something. This only affects the s3 for verizon. There is no fix he said. Half of all verizon S3's are affected he thinks if not more. No updates or rpms or radios will fix it. So we should test something. Call verizon and complain and see if they get u an s4 haha :laugh:
Click to expand...
Click to collapse
So are you saying that our s3 have moto radios in them?
Sent from my SCH-I535 using xda premium
No im just saying the rep told me it messes with moto radios (highly unlikely though). If you have perfect reception congrats you got lucky. I was just stating there is no fix. So calm down people.
dbow32 said:
I just got off with VZW, The tech went through everything he could pull up on his computer. He finally said to swing into Verizon and get a new sim card.
That was all he could think of. So I'll try that. My phone has become a useless POS since yesterday.
Click to expand...
Click to collapse
The tech guy at the Verizon store near me said the sim card would never be a problem with signal issues when I had to get my phone replaced. I always find it fascinating the inconsistencies between Verizon stores and customer service.
Sent from my SCH-I535 using xda premium
Posted this on Android Community
So I had MB1.... Full stock (plus root)...
I went ahead and upgraded using Bean's rooted MD3...
Flashed the MD3 Firmware....
No issues operationally, but I am a big commuter and use mapping a lot.
I noticed that my maps were offline several times into work today...
Having just come from a Thunderbolt, I began paying attention to the 4g... I watched the 4G/3G constantly drop and stall... Having gone through this before on the TB, I did all the network jogs, airplane mode, unfroze all the frozen apps, rebooted, davlik - etc... No joy...
Got home and checked the wife, she and I had same signal strength, just to make sure it wasn't my phone...
Saw the notes on Global to LTE and various other points - including Caller Name ID - tried them all - nothing helped.
For a quick experiment, I flashed just the modem/radio from MB1, understanding the rest of the firmware wouldn't be compatible with the net kernel... Phone functioned, same data issues...
So... I completely reversed my phone back to MB1... Now with a MB1 and a MD3 side by side, I loaded Google maps with traffic on...
The MB1 was near instantaneous with traffic indicators...
The MD3 took a few seconds as it staggered the traffic reports...
Flipped to FaceBook app... The MB1 immediately was lite up with data download/upload... MD3 paused, then started...
Strangely, the signal strength was near exact between the two phones....
But the speed and delay with the MD3 made me wipe off the MD3 and reload MB1... Happy now, without multi-windows...
Next time I'll remember to be more patient and use one phone as the dev for a few days.
I have had 4 different S3's, all of them have had rock solid 4G performance.
As an aside there is growing chatter that the most recent OTA has drastically damaged 4G connectivity. I run Synergy myself, so no OTA for me.

Categories

Resources