For the last 12 years, I have been a Sprint customer. I haven't had any serious issues with them until they started rolling out the tower updates to LTE. Since then, I have not been about to get satellite locks or use their web network without becoming absolutely frustrated. After a bit of web searching, I decided it was time to make the move to Verizon, since I need the web, on the road, for work. I made the choice of the Galaxy S III. It's a great looking phone and the specs speak for themselves. But, I got terrible service in and around my home. Every phone call in my house was breaking up and dropping. I figured it must be Verizon because this phone was a step up from my Sprint Epic 4G touch and even from the same manufacturer. I made calls to customer service and they wrote up a ticket to check service in my area. My nextdoor neighbor came home with his new iPhone (I will never buy an iPhone or any mac product) and showed me that he had almost full bars. I asked him to come to my house and see if he still had great service. No change in or around my home. This caused me to think there was something faulty with my device. I immediately went to the Verizon store with my device for troubleshooting. I told the service rep what had happened and that I wanted to get my phone tested and possibly get a replacement. She told me that the problems I was experiencing were common with Samsung phones because they have weak antennas. She mentioned that the best phones for reception are going to be the iPhones and the Motorolas. I believe this to be true because in my pre-smartphone days, I had a sanyo flip phone and my work partner had the latest samsung doohicky that looked sweet but, where he would have little to no service, I would have full bars. Until I got my first smartphone, I stuck with sanyo phones from Sprint and never had any issues.
Now the lineup of Verizon phones is pretty much last year's model for the top of the liners. So, I've gone back to Sprint until the Razor Maxx HD arrives. It looks to be a beast of a phone that surpasses the galaxy S III and is sure to have a good antenna/radio to go along with it. I just hope it doesn't take very long.
And you made this thread why? Are you asking something of the community? If not, this thread should be deleted
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hopesrequiem said:
And you made this thread why? Are you asking something of the community? If not, this thread should be deleted
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
I don't think the thread should be deleted (but that's just me). I didn't know Samsung phones had this issue and its always good to know general info. Thanks to the OP for it. Next time an issue like this happens with me or any of my friends and if they have a Samsung phone, I would know at least one more variable to take into consideration.
I agree 100%, my service is terrible. My og Droid always had great reception, this phone (although no calls dropped) Fluctuates a lot. I love this phone though, and have no intentions of changing. I just wish it was a bit better is all
I don't see how the RARZ Maxx surpasses the S3. It is a nice phone but doesn't bring anything new to the table that the S3 doesn't already have except the large battery but, battery is not an issue with the S3 anyway.
I'm on Sprint and thinking about switching to Verizon so this is helpful to think about. I might not have considered a Motorola but now I think I'll at least give them a closer look.
Sent from my PC36100 using xda app-developers app
Not sure of the issues or rumors about their radio or antenna, but at least my Galaxy S III has been connecting as well as my old feature phones - by which I mean, solidly.
4G is sometimes less available than I want - e.g., there's a space of 3 blocks nearby where it's dead (odd) - but that's the only issue.
- ooofest
motorola phones are well known for getting exceptional reception.
if you live in an area where the signal strength is poor, i can understand when people end up hating certain phones.
in my case, i have never had any issues with the gs3 when it comes to reception.
BEFORE PEOPLE START BASHING TO OP, HE/SHE ISN'T SAYING THE GS3 IS A BAD PHONE FOR ITS HARDWARE (except the antenna). Yes, it is a beast of a phone.
But at the end of the day, it's still a phone and if you can't send/receive phone calls.. well, it should be replaced.
A relationship without trust is like a cell phone without service ... all you do is play games
I am a diehard Motorola guy but I went ahead and tried the SGS3. What the OP is stating is true, the Samsung radio sucks in comparison to Motorola. I am now fortunate enough to have strong enough Verizon signal at my house so I was able to keep my SGS3. Now I get 3 bars at home when with my Motorola DroidX was always full. I looked at the Droid RAZR MAXX hard and heavy, kept trying to talk myself into it, but ... it just didn't feel right in my hand. I am satisfied with my SGS3 but I still hope Motorola comes out with something good for my next upgrade.
I agree, I think this post is fine for the Verizon Galaxy S III General section of the forum!
Future modem updates will surely remedy the issue. It was the same way with the Fascinate, crappy until the radio got a couple updates.
Sent from my Galaxy S III using Xda Premium
I get good reception at my house with the S3, but my territory at work is 920ish square miles of rural area. I've noticed areas where I had 3G before switching to Sprint 3 years ago when I had a Motorola phone I do not now that I'm back with Verizon. If anything, I would have thought in the 3 years it would have improved. Like the OP, I believe it to be the phone, not the service as other guys at work don't have that problem and don't have skips when streaming music like I do on the same roads.
I'm also waiting for the Razr HD Maxx to release. Our local retail agent has their demo already so they suspect it to be within a month or so. I'm eBaying this S3 as soon as it is released since I'm outside my window to return it.
In the meantime, hopefully the latest OTA helps reception.
Sent from my SCH-I535 using xda premium
Future modem updates will surely remedy the issue. It was the same way with the Fascinate, crappy until the radio got a couple updates.<br />
<br />
Sent from my Galaxy S III using Xda Premium
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Hope you're right. Sometimes I wanna go back to my rezound.
Gs3
I have the same problem. Switched from Sprint to Verizon. GSIII. Unless the signal is nearly full strength, calls are unusable and data is inconsistent, and texts won't send. It's definitely the phone's fault, not the network.
Might be good for some folks here to call Verizon and submit a complaint, etc. When I called about a networking issue a couple months back, they told me a wi-fi and other reception/signal related issues were planned for an October update (which they called the second update from Samsung, so that seems to mesh with our getting the current OTA in September), but maybe those plans or the update contents have changed.
And, since the OTA, they can more easily diagnose issues with your phone remotely .
- ooofest
Am I the only one that's satisfied with the GS3's signal strength? I came from a droid incredible and now I seem to have better signal across the board.
I've noticed that the phone manages signal poorly rather than the radios themselves being poor.
Example: If I use phone info and manually set my phone to 4g only or LTE w/ CDMA I will lock onto 4g and have a solid signal. If I rely on the default setting (LTE/EVDO/CDMA) to manage networks automatically I will end up with a weak 3g signal (with full data drops) despite medium/strong 4g being available.
Hopefully the future OTAs will take care of the network selection logic.
Div033 said:
Am I the only one that's satisfied with the GS3's signal strength? I came from a droid incredible and now I seem to have better signal across the board.
Click to expand...
Click to collapse
One more fully satisfied customer here.
Sent from my SCH-I535 using xda premium
When I compare this phone to a Razr Maxx or my old Droid X2, the difference in dbm is about -5. I live in an area with good coverage so I really haven't had any issues. What this phone SUCKS at is sticking with 4g and the hand off from 4g to 3g. It switches to 3g too quickly...should hold on to 4g. When it switches there's a pretty good lag during the switch so you lose data briefly.
The modem update gave me an additional 1-2 bars in my house at times (Still fluctuations, but it would anyhow here). I can't say it's any worse than my Droid Inc.
As for Verizon having a "poor phone choice"... Meh. It goes in cycles. Sometimes they have all the good phones, sometimes AT&T does. It's all variant as to when you are looking to buy.
lets be honest here. No company is 100% stable in all areas. Theres always a tradeoff, and as our lives change, as well as our residences, places of work, and hangouts, our choice of company may change to meet our new needs. In my area Verizon meets my needs best, but my neighbor might have a different story.
I think its unfair to judge a carrier in absolutes unless you're talking about a very densely populated area like a major city. If you set foot in the middle of manhattan and have 1 bar, I think that's an appropriate time to speak in absolutes.
And on the topic of smartphones, I think its an exercise in futility. My S3 is the best phone I've ever owned, despite the small glitches and imperfections. Did I buy it because it was the best phone out there? Absolutely. Did I know at the time of purchase it could be obsolete by the time I reached my car? I counted on it. Am I boring you all by answering my own rhetorical questions? Undoubtedly.
As long as you're happy with your phone and it meets your needs, good for you. If you're unhappy do something about it. But be warned, if you spend time comparing your phone to another one already out or soon to come out, you'll almost never feel good with the results.
Related
My Droid charge has been dropping my data signal up to 10X aday since I received it and for $299 price tag I think its crazy that Verizon still denies that this is going on, even with all the complaints, articles, forums to the contrary.
Today I received my 5th certified POS like new replacement device and within 15min of activating it I lost data for 4min and 9sec. Yes I counted!
At 1pm today I logged onto the BBB Web-site and logged a formal complaint.
I recieved an email from myra at the BBB a few hours later, letting me know that my complaint had been forwarded to the appropriate dept. At VZW. She also informed me that if VZW is unwilling to resolve the issue to my satisfaction, I would be eligible for some sort of arbutration or I should go to my local courthouse and file a small claims Suit which on average cost less than $40 to file.
I do plan to file my complaint with the court s if VZW can't or is unwilling to resolve my issue. I am tired of being pushed around by conpanies like VZW and not pushing back. Id love to see someone from Verizon show up in court.
Im not sure if the problem with data lies with the Droid Charge or the 4g network itself but in either case VZW needs to rectify the issues ASAP.
FLAME ON!
Sent from my Gummy Charged GBE 2.0 using XDA App
I see people talk about it, but I honestly think it's a tiny but vocal minority. I haven't had any data problems on my phone that were not network related...the recent outages are a good example. Otherwise, it's been solid.
shrike1978 said:
I see people talk about it, but I honestly think it's a tiny but vocal minority. I haven't had any data problems on my phone that were not network related...the recent outages are a good example. Otherwise, it's been solid.
Click to expand...
Click to collapse
Wish I could say the same. As far as a vocal few. Google "Droid charge dropping data" Or read this article by Droid police. Its a wide spread problem. So either you are extremely fortunate or you just havnt noticed.
Droid police Article
http://www.androidpolice.com/2011/0...problems-and-its-really-pissing-everyone-off/
Sent from my Gummy Charged GBE 2.0 using XDA App
Completely agree with this. I've gotten my 3rd like-new replacement and it still has these issues. I've just been holding off until the nexus device is released so I can hop to that instead of getting another charge.
I haven't seen too much of a data dropping issue outside of using certain apps that may cause it. This phone has a huge problem with death grips though. I can go from 3 bars to barely 1 just by picking up my phone.
daniel142005 said:
I haven't seen too much of a data dropping issue outside of using certain apps that may cause it. This phone has a huge problem with death grips though. I can go from 3 bars to barely 1 just by picking up my phone.
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Click to collapse
No death grip for me. Also no apps either, Bone Stock.
Sent from my Gummy Charged GBE 2.0 using XDA App
After a total of 4 charges between my wife and I we finally got one to work ok. They offered to send me another charge or to swap for a DX2. If the next charge doesn't work then they would consider swapping for a thunderbolt or a revolution. Not real happy about any of the choices they gave me.
skippy012 said:
After a total of 4 charges between my wife and I we finally got one to work ok. They offered to send me another charge or to swap for a DX2. If the next charge doesn't work then they would consider swapping for a thunderbolt or a revolution. Not real happy about any of the choices they gave me.
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Click to collapse
Alreast they gave you options..., I would assume those would be certified like new as well
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i agree its bs. im on my 9th clnr. 3 had blown speakers, 1 had color issues, 3 had wierd rings on screen (1 black, 2 white),other 2 had major response issues and fc. factory wipes, custom kernels nothing helped. I really like the charge. My wifes works flawlessly. however samsungs quality control sucks major...... all the issues with all the phones ive had the blown speakers was the most surprising. im still trying to get a good working phone. next bad phone they send ill be call bbb too. 2 mos and 9 phones is too much.
Yeah. Certified devices. I tried to count the number of times I dropped data today but after 12 times before noon I gave up.
Sent from my SCH-I510 using XDA App
skippy012 said:
Yeah. Certified devices. I tried to count the number of times I dropped data today but after 12 times before noon I gave up.
Sent from my SCH-I510 using XDA App
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Its a real shame, all these problems make me very weary of Samsung devices. This will keep me away from the galaxy nexus even if it is a google/cyanogen venture, its still made by Sammy.
Sent from my Gummy Charged GBE 2.0 using XDA App
I'm interested to know from those of you having consistently crappy data connections:
Have you tried switching to CDMA-only mode, rather than LTE/CDMA?
If it's a lot more stable on just CDMA (3G), then the problem is mostly with the network(s) in your area. If it's just as crappy, then it's definitely the phone. IIRC, what I've been seeing a lot is that the Charge isn't very good at making the transition from LTE to CDMA when the LTE signal fades, making for extended periods of no-data while the phone tries to reconnect.
Personally, the only time I have any kind of data drop at all is when I'm switching between CDMA and LTE because I've either traveled outside of the LTE coverage, or my building's magnetic fields flux-ed enough to make a difference in the signal.
---------- Post added at 09:47 PM ---------- Previous post was at 09:43 PM ----------
XDAholic said:
Its a real shame, all these problems make me very weary of Samsung devices. This will keep me away from the galaxy nexus even if it is a google/cyanogen venture, its still made by Sammy.
Sent from my Gummy Charged GBE 2.0 using XDA App
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Click to collapse
99.999% of the time, the problem with Samsung Android phones is the software, particularly on the US versions. All of the problems we saw on the American SGS (Captivate, Fascinate, Epic, and Vibrant) were almost completely software related. Even worse, the Captivate is essentially the international I9000 with the american version of the software.
The I9000 has/had none of the problems we saw all the time on the American versions.
The Galaxy Nexus, if it is to truly carry the Nexus name, should be a 100% Google experience. The only software put forth by Samsung will be that which is essential to talking with the modem hardware. And as long as they don't completely pooch the RIL (which I'm sure Google has been vetting over and over and over to ensure a consistent experience), then there is no reason to fear the Galaxy Nexus.
I have the same issue, and actually found myself reading through xda tonight to diagnose if this is a common issue. It seems to be getting worse from me, everytime I unlock the phone from sleep there is no data. Before I go complaining to Verizon, whats the best and most economic way to dump this thing and go for the new Nexus?
AlexDeGruven said:
I'm interested to know from those of you having consistently crappy data connections:
Have you tried switching to CDMA-only mode, rather than LTE/CDMA?
If it's a lot more stable on just CDMA (3G), then the problem is mostly with the network(s) in your area. If it's just as crappy, then it's definitely the phone. IIRC, what I've been seeing a lot is that the Charge isn't very good at making the transition from LTE to CDMA when the LTE signal fades, making for extended periods of no-data while the phone tries to reconnect.
Personally, the only time I have any kind of data drop at all is when I'm switching between CDMA and LTE because I've either traveled outside of the LTE coverage, or my building's magnetic fields flux-ed enough to make a difference in the signal.
---------- Post added at 09:47 PM ---------- Previous post was at 09:43 PM ----------
99.999% of the time, the problem with Samsung Android phones is the software, particularly on the US versions. All of the problems we saw on the American SGS (Captivate, Fascinate, Epic, and Vibrant) were almost completely software related. Even worse, the Captivate is essentially the international I9000 with the american version of the software.
The I9000 has/had none of the problems we saw all the time on the American versions.
The Galaxy Nexus, if it is to truly carry the Nexus name, should be a 100% Google experience. The only software put forth by Samsung will be that which is essential to talking with the modem hardware. And as long as they don't completely pooch the RIL (which I'm sure Google has been vetting over and over and over to ensure a consistent experience), then there is no reason to fear the Galaxy Nexus.
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Click to collapse
This is true. But If memory serves me and it might not. The nexus s and nexus 4g also had connectivity problems that had to be investigated by google/sprint. I think there was also a prob with pics being deleted off the phone without warning. im not knocking google here but the fact that connectivity and Samsung keep coming up leaves me weary.
In the end ill probably end up with a galaxy nexus but I will certainly wait to see if Any issues popup 1st. I am as excited as the next Android user at a nexus phone on the big red network, but the fact that my fassy, charge and the nexus s and nexus s 4g had connectivity issues gives me pause. Its just my opinion, but Samsung seems to be the common link....
Sent from my Gummy Charged GBE 2.0 using XDA App
AlexDeGruven said:
I'm interested to know from those of you having consistently crappy data connections:
Have you tried switching to CDMA-only mode, rather than LTE/CDMA?
If it's a lot more stable on just CDMA (3G), then the problem is mostly with the network(s) in your area. If it's just as crappy, then it's definitely the phone. IIRC, what I've been seeing a lot is that the Charge isn't very good at making the transition from LTE to CDMA when the LTE signal fades, making for extended periods of no-data while the phone tries to reconnect.
Personally, the only time I have any kind of data drop at all is when I'm switching between CDMA and LTE because I've either traveled outside of the LTE coverage, or my building's magnetic fields flux-ed enough to make a difference in the signal.
---------- Post added at 09:47 PM ---------- Previous post was at 09:43 PM ----------
99.999% of the time, the problem with Samsung Android phones is the software, particularly on the US versions. All of the problems we saw on the American SGS (Captivate, Fascinate, Epic, and Vibrant) were almost completely software related. Even worse, the Captivate is essentially the international I9000 with the american version of the software.
The I9000 has/had none of the problems we saw all the time on the American versions.
The Galaxy Nexus, if it is to truly carry the Nexus name, should be a 100% Google experience. The only software put forth by Samsung will be that which is essential to talking with the modem hardware. And as long as they don't completely pooch the RIL (which I'm sure Google has been vetting over and over and over to ensure a consistent experience), then there is no reason to fear the Galaxy Nexus.
Click to expand...
Click to collapse
I did try turning off the lte but noticed no difference. It would randomly drop to no data then to 1x and eventually back to 3g. I never had a signal issue with my fascinate in the same locations.
Sent from my SCH-I510 using XDA App
skippy012 said:
I did try turning off the lte but noticed no difference. It would randomly drop to no data then to 1x and eventually back to 3g. I never had a signal issue with my fascinate in the same locations.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Same here, that was the 1st thing I tried...
Sent from my Gummy Charged GBE 2.0 using XDA App
Everybody needs to call verizon to tell them whats up so they can give all charge owners the galaxy nexus like what happened with the fascinate.
Sleek69 said:
Everybody needs to call verizon to tell them whats up so they can give all charge owners the galaxy nexus like what happened with the fascinate.
Click to expand...
Click to collapse
Ha, Verizon won't even admit there is a problem with the Charge and I'm pretty sure Samsung allowed the fassy for charge swap or VZW would of denied that as well. Also
I think they would Offer the Samsung stratosphere and not the nexus. Id take a, stratosphere at this point atleast it comes with GB.
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XDAholic said:
My Droid charge has been dropping my data signal up to 10X aday since I bought it for $299. I think its crazy that Verizon still denies that this is going on, even with all the complaints, articles, forums to the contrary.
Today I received my 5th certified POS like new replacement device and within 15min of activating it I lost data for 4min and 9sec. Yes I counted!
At 1pm today I logged onto the BBB Web-site and logged a formal complaint.
I recieved an email from myra at the BBB a few hours later, letting me know that my complaint had been forwarded to the appropriate dept. At VZW. She also informed me that if VZW is unwilling to resolve the issue to my satisfaction, I would be eligible for some sort of arbutration or I should go to my local courthouse and file a small claims Suit which on average cost less than $40 to file.
I do plan to file my complaint with the court s if VZW can't or is unwilling to resolve my issue. I am tired of being pushed around by conpanies like VZW and not pushing back. Id love to see someone from Verizon show up in court.
Im not sure if the problem with data lies with the Droid Charge or the 4g network itself but in either case VZW needs to rectify the issues ASAP.
I suggest anyone that is having problems with data dropping out continually, which I suspect is most if not all of you. Go to the BBB Web-site and log your own compliant. In the end we might not get any satisfaction for the problem but I will be satisfied with the fact that I tried to do something about it.
FLAME ON!
Sent from my Gummy Charged GBE 2.0 using XDA App
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Click to collapse
honestly i had the same problem when i got my phone. You should have them check the coverage area. Online the coverage area for San Fernando Valley, CA( look it up and youll see what im talking about) is FULL red, but then I was having the problems you had. They zoomed in on there maps and in my area is WEAK 4g (they call it extended coverage). Went to a FULL 4g area and never lost connection. As soon as i Get back in my area im in and out and it keeps dropping to 1x and then tuns off network..luckly i have WIFI...hoped this helped
XDAholic said:
Wish I could say the same. As far as a vocal few. Google "Droid charge dropping data" Or read this article by Droid police. Its a wide spread problem. So either you are extremely fortunate or you just havnt noticed.
Droid police Article
http://www.androidpolice.com/2011/0...problems-and-its-really-pissing-everyone-off/
Sent from my Gummy Charged GBE 2.0 using XDA App
Click to expand...
Click to collapse
Google any random phone this way and you'll get the same results. I'm not seeing anything special here. For every phone, there is a vocal group claiming that there is a flaw in that phone causing data drops.
The fact remains that myself and a coworker both have Charges, mine is rooted, his isn't, and neither of us have seen these data dropping issues. If I were to believe the article you linked, then other friends' Thunderbolts and Bionics should have the data issues, yet they don't. I should also note as well that I travel between LTE and non-LTE areas on a weekly basis and I've yet to see the phone fail to make the transition as the linked article implies. I have this phone since late June and have yet to see these issues in my own phone or in others.
I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Software problems
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
No actually Hardware problem, most likely the radio itself.
xceebeex said:
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Ive been around the block here at xda so i know phone software and flashing. Software wise I tried it all.
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
got556 said:
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
Click to expand...
Click to collapse
I'm guessing it just a quality control issue. My girlfriend has the Moto Razor which has an great radio in it and she never had signal issues. I was beginning to think that the radio in the GS3 was just terrible. After some time with this new phone its right on par with the razor as far as call quality. Her razor still has the slight edge when it comes to signal strength.
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
got556 said:
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
Click to expand...
Click to collapse
100% agree.
Sent from my SCH-I535 using xda app-developers app
I'm new here, so first of all: Hi Guys!!!
I got some Issues with the radio, too. So I tried some different baseband versions with nearly no result
I currently use the LH1 baseband. Since some days I own 2 SIM's from 2 different Providers (Vodafone & T-Mobile).
Unfortunatly I only have an old Nokia N97 for Comparsion, but that doesnt matter atm.
What I've tried to figure out was, whats the source for this Issue - the phone, the provider or the baseband.
Well, I tried both SIM's in both devices and tried a few basebands for the SGS3, with the result that I got a little better Signal with Vodafone SIM and LH1-basband, than with the same baseband and T-Mobile SIM.
T-Mobile: about -105dBm
Vodafone: about -95dBm
The Signal-Strengh on the N97 is nearly identic with both SIM's.
So my final result is:
Baseband on the SGS3 sucks but can be changed to may get some better signal strengh specific for each provider!
Lets wait what official JB will change.
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
aalopez10 said:
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
Its probably a little early to tell. I had my phone for 30 days before i ruled out everything but the phone itself. But I had those exact problems with mine as well.
Things that i checked for right away.
Network/Tower issue
4G Sim card
Different modem software ( I tried all 3)
Factory Reset
Different Kernels
toy028 said:
I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Click to expand...
Click to collapse
I am on my forth Galaxy S3 for call and data dropping. I use my phone mostly at the same 2 locations, work and home and my data drops constantly on all 4 phones. I have had the sim replaced twice. I have 4 lines on my account one of which is a Droid Razr which was handed down to my girlfriend. I can't recall ever having a dropped call or data with that phone. We were in the Vons grocery store Sunday and we both wanted to d/l the Vons app. It took her less than a minutes on the Razr. It took me almost 19 min and the app is less than 2mb. My phone is still stock. Its a beautiful phone but I'm really starting to hate it.
Maybe I spoke too soon about radios not plaguing this phone. LOL.
Get mine today. I'll have an iphone 4s and gnex to compare dBm and asu numbers. (Scratch that....can't find that info on the iphone (g/f's phone)) (found how to do it....not messing with it while she's using it)
Right now my Gnex is at -87 dBm and 53 asu and I am in a very strong 4G area.
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
equisbox said:
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Just keep calling back. Tell them you stayed at a friends house that has great 4G service for a few days or something similar. They gave me the same excuses. What helped me is that there are two other people in the house on the same plan that have 4G phones and they haven't dropped any calls. You have to be persistent and almost demand what you want sometimes but do it as nice and respectful as possible.
well i'll post the other side of this....I had horrible signal issues, tried replacing SIM, no luck. got new phone sent out, same problem. Coming form galaxy nexus with no probs. Calls drop, drop only parts of audio then come back etc. I am in the same places I have been for the past 6 or so years and never had problems until this phone. Can't get signal in my basement or my office, neither of which haev been a problem in the past. so if a new phone fixed it for you, consider yourself lucky.
btw what is a good signal in terms of dbm? in between work/home mine stays in between -90 to -120
I have had my SGIII for a few weeks now and also notice a lack of 4G strength, and I am in NYC. I am coming from the Droid Charge. I am holding off on doing anything until the JB update, if it comes within a reasonable amount of time...i.e. within the next month or so.
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
jmorton10 said:
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
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Click to collapse
hmmm...my issue with the Charge was not so much the 'top-end speed' of the radio, which was really good when in a good area, but rather the 'glitchiness or bugginess' when switching network areas, or with certain applications. For instance, I commute on the train to NYC every day from a dominant 3G area. When the train would switch into the 4G covered area, the radio would not automatically switch over to 4G until I would either do the airplane mode trick (which worked most of the time), or I would outright have to reboot. For the rare times it WOULD switch over automatically, the speed would be terrible until I airplaned or rebooted it as above...I am sure as hell hoping I don't have these issues with the SGIII...
Did a test today with these phones - 2 S3's, Nexus, iPhone 4S, and Droid Razr Maxx. The test was done in my apartment which has poor signal in general. All phones were on Verizon, all on LTE except the 4S.
All 3 Samsung phones had the worst reception, constantly dropping to 1x, timing out on web pages, and poor speeds. Speedtest would be unable to find a server half the time. The Razr and 4S had no issues maintaining a steady signal.
More than one VZW tech support guy has told me they have similar complaints about the s3, it doesn't do well in poor signal areas. Also said there's a patch being worked on, don't know of he meant the recent modem update. My S3 didn't have the OTA.
Edit - A lot of people had problems with the word 'confirmed' in the title, even though I meant it as 'confirmed for me', which I have done.
ECrispy said:
Did a test today with these phones - 2 S3's, Nexus, iPhone 4S, and Droid Razr Maxx. The test was done in my apartment which has poor signal in general. All phones were on Verizon, all on LTE except the 4S.
All 3 Samsung phones had the worst reception, constantly dropping to 1x, timing out on web pages, and poor speeds. Speedtest would be unable to find a server half the time. The Razr and 4S had no issues maintaining a steady signal.
More than one VZW tech support guy has told me they have similar complaints about the s3, it doesn't do well in poor signal areas. Also said there's a patch being worked on, don't know of he meant the recent modem update. My S3 didn't have the OTA.
Click to expand...
Click to collapse
thats funny i tested my s3 vs mother inlaws razr
results:
Razr- 3bars signal, -102db, LTE 12MB/s down
S3- 3 bars signal, -107db, LTE 12MB/s down
droidstyle said:
thats funny i tested my s3 vs mother inlaws razr
results:
Razr- 3bars signal, -102db, LTE 12MB/s down
S3- 3 bars signal, -107db, LTE 12MB/s down
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Click to collapse
sorry, didnt you see the "confirmed" in the title? :silly:
as for the OP, this phone gets far better reception than the last motorola i owned.
ECrispy said:
Did a test today with these phones - 2 S3's, Nexus, iPhone 4S, and Droid Razr Maxx. The test was done in my apartment which has poor signal in general. All phones were on Verizon, all on LTE except the 4S.
All 3 Samsung phones had the worst reception, constantly dropping to 1x, timing out on web pages, and poor speeds. Speedtest would be unable to find a server half the time. The Razr and 4S had no issues maintaining a steady signal.
More than one VZW tech support guy has told me they have similar complaints about the s3, it doesn't do well in poor signal areas. Also said there's a patch being worked on, don't know of he meant the recent modem update. My S3 didn't have the OTA.
Click to expand...
Click to collapse
If you got money for all those phones it may just be time to get a new apartment
But for me I pick up 4g were my RAZR Maxx didn't even make a call. Couldn't be happier!
Sent from my SCH-I535 using xda app-developers app
I agree, the signal is awful - and I say that focusing on call quality. Constant dropping calls, and most of the time I cannot even understand someone when the signal is poor. Never had this problem with any of my other phones...
Same issue here, I just call from my crappy signal area thru WiFi. Problem solved because outside bad signal zone the phone radio (4G) is SOLID.
kintwofan said:
If you got money for all those phones it may just be time to get a new apartment
But for me I pick up 4g were my RAZR Maxx didn't even make a call. Couldn't be happier!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I wish I had that much money I really wanted to make sure so I asked friends and a neighbor. Im going to keep the phone since it still makes calls, but will have to use wifi for data.
ECrispy said:
Did a test today with these phones - 2 S3's, Nexus, iPhone 4S, and Droid Razr Maxx. The test was done in my apartment which has poor signal in general. All phones were on Verizon, all on LTE except the 4S.
All 3 Samsung phones had the worst reception, constantly dropping to 1x, timing out on web pages, and poor speeds. Speedtest would be unable to find a server half the time. The Razr and 4S had no issues maintaining a steady signal.
Click to expand...
Click to collapse
I've mentioned numerous times in various threads that Verizon told me in the first month of ownership that Samsung was planning to address signal-related (and wi-fi, among other things) issues in their second update for the Galaxy S III, at that time predicted for October. This info came from different levels of Verizon support.
So, perhaps that will come to pass and it may help your situation. Fortunately for me, it's not been an issue across locations I've travelled in three states thus far.
- ooofest
ooofest said:
I've mentioned numerous times in various threads that Verizon told me in the first month of ownership that Samsung was planning to address signal-related (and wi-fi, among other things) issues in their second update for the Galaxy S III, at that time predicted for October. This info came from different levels of Verizon support.
So, perhaps that will come to pass and it may help your situation. Fortunately for me, it's not been an issue across locations I've travelled in three states thus far.
- ooofest
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Click to collapse
Thanks, that's good to hear. I hope this is not the Samsung JB update which is almost certain to get delayed by Verizon, and is released as a separate fix.
I'd be interested in the results of the test at different battery strength.
test each ar full, 90, 80, 70 and so on.
I notice my signal strength seems to drop off a cliff around 40 percent battery, consistently, and get progressively worse as the battery gets lower.
Havn't had time to do any testing, just something I noted.
Isnt it obvious? Your holding it wrong. You just need a bumper. Seriously what are you running? Stock or what? My signal is great but Speed Test varries has varied a bit from ROM to ROM but I wonder if that is just crazy weather and my odd hours. I haven't had any GPS problems either but have only used it lightly.
Confirmed - The GNEX has no signal issues. I owned 4 GNEX's and when I spoke to Verizon about data drops and bad signal that was the first they heard of it.
Confirmed - The Droid Charge is equal to the GNEX because that is what they offered me as a replacement if I wanted it.
Confirmed - A Verizon rep told me the Razr and GNEX have the same size screen.
I must agree with the OP. If a Verizon rep said it then it must be true.
Signal is worse than my Thunderbolt, I had that phone for over a year and now with the S3 there's a lot of areas i drop to 1x and the Thunderbolt had no issues getting 3g/4g
Sent from my SCH-I535 using Tapatalk 2
Tests like this are completely based on location. What the OP should have said is of all the phones, the 3 Samsung get worst reception in his apartment.
Everyone has different results. Where some got poor reception with Motorola, HTC, the Samsungs seem to do better
Sent from my SCH-I535 using Tapatalk 2
ECrispy said:
Thanks, that's good to hear. I hope this is not the Samsung JB update which is almost certain to get delayed by Verizon, and is released as a separate fix.
Click to expand...
Click to collapse
They mentioned this as an update to the current level of OS, so that seemed to imply JellyBean was after October for us Verizon Galaxy S III owners.
- ooofest
bond32 said:
Tests like this are completely based on location. What the OP should have said is of all the phones, the 3 Samsung get worst reception in his apartment.
Everyone has different results. Where some got poor reception with Motorola, HTC, the Samsungs seem to do better
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
That's exactly what I said. It's only poor in areas with low signal.
ECrispy said:
That's exactly what I said. It's only poor in areas with low signal.
Click to expand...
Click to collapse
Actually, it isn't even that.
Out here at work, we have many phones drop completely off, not even able to do text messages (out in the tool room) but there, I can still (slowly) surf the web in my S3.
My S3 was dropping calls left and right where I had exceptional service with my dx. I tried the vralg1 modem and waited it out 2 months. I finally called and b******and they sent me a new (refurb) one. Works wayyy better. I can now actually converse w. ppl on mi tele
EDIT: oh, and no more dropped calls. Its been about a week. I was getting >3 a day
In my current apartment, I was able to hear the other party on the line clearly in all parts of my apartment, and they could hear me, on my Moto Bionic
On this phone, I have to stand by windows or outside to talk, and even then they have to repeat themselves, or I repeat myself, now and then.
It's truly terrible.
I can certainly "confirm" that the radio in my two G3's sucks compared to my three old Rezounds.
I absolutely LOVE the G3's & I'll live with the poor reception, but it is a clear distinct difference.
I have one of my old Rezounds sitting here on my desk next to one of my G3's (CleanROM etc).
The G3 is ALWAYS in 3g, I have never once seen it get a 4g signal here but the Rezound's are in 4g 95% of the time.
This could help everyone who has weak signal at home. My SGS3 was constantly switching LTE 3G 1X and sometimes loses connection completely when sitting downstairs. Even when it had reception call quality was terrible. Upstairs I got solid -99dBm LTE so that's fine. In the same time and place my old Fascinate has solid 3G or 1X and never loses connection or has problems with call quality. So I've called vzw and they offered me network extender. The problem was they wanted me to pay $150 for it ($250MSRP - $100 discount) even that I'm their customer for almost 10 years and pay $200/month for 4 lines. So I filed a claim with FCC but actually I wasn't hoping for anything. 10 days later I got surprise call from vzw and got brand new network extender shipped 2nd fedex for free. It helped a lot but it's still not 100% perfect. My phone still connects to LTE even it's only at -120dBm and then jumps to 3G extender when LTE is lost completely. So it won't help battery drain when switching bands but I don't lose connection and don't have problems with call quality anymore so that's better than it was before. So my advice for everyone having the same issues: spend some time filing a claim.
Give us the complaint details. Might help me
Sent from my SCH-I535 using Tapatalk 2
More details would be great
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
http://www.fcc.gov/complaints
Wireless Telephone - Billing, Service, Privacy, Number Portability and other issues
File form 2000B with your details. I basically put exactly what vzw customer service rep told me as comments. So that my home location has "marginal" coverage and I could get network extender for $150 even that I'm paying $200/month for service that I don't get. I've also included comment about well known reception problems with new S3. That was enough apparently.
btw. I think that you should call customer service first before filing any claim. Ask them to put some notes about your reception issues on your account. And ask about network extender also. Maybe you will be lucky and they will offer extender for free without any claim.
Have now 3 recorded signal complaints with Verizon, tried replacement devices etc. This is fantastic, I literally was going to invest in one of these myself (verizon didn't even mention it to me, found out from an at&t user).
Thanks man
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Last year I called cust. service and complained about the crappy signal at my parents house. They shipped out a free network extender no questions asked. I guess it just depends who you talk to, but they do have the authority to give you one.
I'm happy for you, but I would like to play devils advocate for a moment and make the argument they should have made.
Why do you complain about having marginal service in one place in your house now when you've been a customer for 10+ years? There are plenty of other carriers that may offer better service in your usual hangouts, but you have decided to stay with a company that cannot provide adequate coverage for a long time.
I may give this a try. I was looking at network extenders online and saw a lot of mixed reviews, so I haven't taken the plunge. My street in general is a 2 bar 1x deadzone. Thanks for the info!
While I am happy for you...it seems to me that this was not truly VZW's problem and is not something they should have had to fix unless we want everyone that works inside a building to get range extenders as well, for example. It appears as though you are a victim of great customer service to begin with (a $100 discount), and you simply got more oil because of being a squeaky wheel. There's nothing wrong with that, but VZW went out of their way to help you as far as I'm concerned.
Regardless, congratulations on your improved coverage! Does it work with Wi-Fi or 1X as well, or is it just 3G and 4G LTE? It'll last you a couple years at least as I don't see VZW upgrading radios for quite some time. How does it work? Does it just amplify the weak signal or do you have to have relays set up?
stargate125645 said:
While I am happy for you...it seems to me that this was not truly VZW's problem and is not something they should have had to fix unless we want everyone that works inside a building to get range extenders as well, for example. It appears as though you are a victim of great customer service to begin with (a $100 discount), and you simply got more oil because of being a squeaky wheel. There's nothing wrong with that, but VZW went out of their way to help you as far as I'm concerned.
Regardless, congratulations on your improved coverage! Does it work with Wi-Fi or 1X as well, or is it just 3G and 4G LTE? It'll last you a couple years at least as I don't see VZW upgrading radios for quite some time. How does it work? Does it just amplify the weak signal or do you have to have relays set up?
Click to expand...
Click to collapse
Yeah this is what I forgot to put in my post, is it just for phone calls or does it have internet enhancing capabilities as well? Furthermore, I know companies share hardware to some extent, any clue if it would boost t-mobile as well?
I'm tired of paying for data when I feel forced to be on wifi all the time
Did last 2 posters actually read my first post? It's not that Verizon coverage was always that bad for me. My previous phone Samsung Fascinate that I'm still using on another line works just fine in the same place. I've also had numerous of other phones in the same place before (motorola razr 2 and motorola razr maxx was last 2) and none of them had problems with calls quality. So it's clearly S3's poor antenna what's causing reception problems for me. Verizon sold me not fully functional Samsung’s product and I've signed new 2 year agreement when got S3 and have to pay for service so they have to provide me what I'm paying for. They could try to replace my S3 with another one but everybody knows that it wouldn't help. They could send technicians to check signal in my area (that was first suggestion from rep) but that would probably not make any difference either or take another couple of months. They have network extender available for problems like that but why would I have pay to get it if I pay for service each month? That’s not my fault that they sold me product that cannot give me proper access to their service in the same place where other phones are working just fine.
SotYPL said:
Did last 2 posters actually read my first post? It's not that Verizon coverage was always that bad for me. My previous phone Samsung Fascinate that I'm still using on another line works just fine in the same place. I've also had numerous of other phones in the same place before (motorola razr 2 and motorola razr maxx was last 2) and none of them had problems with calls quality. So it's clearly S3's poor antenna what's causing reception problems for me. Verizon sold me not fully functional Samsung’s product and I've signed new 2 year agreement when got S3 and have to pay for service so they have to provide me what I'm paying for. They could try to replace my S3 with another one but everybody knows that it wouldn't help. They could send technicians to check signal in my area (that was first suggestion from rep) but that would probably not make any difference either or take another couple of months. They have network extender available for problems like that but why would I have pay to get it if I pay for service each month? That’s not my fault that they sold me product that cannot give me proper access to their service in the same place where other phones are working just fine.
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Click to collapse
Did you read my post? I didn't say anything about your previous phone. I only pointed out that VZW did what they were not obligated to do. By virtue of the fact that you get service upstairs, your basement is the problem and not VZW.
Guys you should read what Network Extender is.
http://www.verizonwireless.com/b2c/device/network-extender
It's not cellular amplifier. It uses your internet connection to make and receive calls. So basically it's VoIP device with built in 3G signal antenna.
stargate125645 said:
Did you read my post? I didn't say anything about your previous phone. I only pointed out that VZW did what they were not obligated to do. By virtue of the fact that you get service upstairs, your basement is the problem and not VZW.
Click to expand...
Click to collapse
First of all it's not a basement, it's ground level (2 level townhouse). Second, my other phones are working fine in the same spot and never lose connection or get poor call quality. So it's not fully functional device that they sold me.
btw. I love my S3 and would not replace it for any other vzw current phone
SotYPL said:
Did last 2 posters actually read my first post? It's not that Verizon coverage was always that bad for me. My previous phone Samsung Fascinate that I'm still using on another line works just fine in the same place. I've also had numerous of other phones in the same place before (motorola razr 2 and motorola razr maxx was last 2) and none of them had problems with calls quality. So it's clearly S3's poor antenna what's causing reception problems for me. Verizon sold me not fully functional Samsung’s product and I've signed new 2 year agreement when got S3 and have to pay for service so they have to provide me what I'm paying for. They could try to replace my S3 with another one but everybody knows that it wouldn't help. They could send technicians to check signal in my area (that was first suggestion from rep) but that would probably not make any difference either or take another couple of months. They have network extender available for problems like that but why would I have pay to get it if I pay for service each month? That’s not my fault that they sold me product that cannot give me proper access to their service in the same place where other phones are working just fine.
Click to expand...
Click to collapse
You never mentioned your quality over time, only your reception discrepancy between phones. You also left your internet situation somewhat ambiguous, only mentioning that it switches between radios even with the extender. I understand your argument is that its a less desirable antenna in the GS3 than your previous phone, was just trying to get you to say more about your extender while taking a friendly poke at Verizon's usual lack of customer service.
I tend to use google voice when I'm at home through my computer, its just nice to know my phone actually HAS service in case of an emergency or if somebody important calls, or Jesus comes back etc.
The verizon variant of the S3 has considerably less radio power than other verizon devices. It's a known issue with Verizon, and it's up to them to remedy it, as the same device from Sprint gets better reception. I proved that with a coworkers sprint s3 + mine at work. His made calls, mine didn't.
Until they fix the radio issue, things like this may need to be implemented. Awesome original post, thanks again for the info.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Still, if you can get reception elsewhere, it is not necessarily VZW's responsibility. Otherwise, they'd need to supply everyone who works in a building that limits signal, etc. I'm just saying VZW went out of their way. If your house is within the 4G LTE map coverage boundary, and you couldn't get coverage even on your highest floor, I could see what Verizon did as required. Verizon cannot control the configuration and construction of your house, after all. It is of no consequence regardless and Verizon doesn't lose money on the deal if it is assumed you would switch service providers had they not helped out so you've nothing to defend. I'm simply saying I, personally, don't think you were entitled to the signal booster to the point that an FCC complaint was warranted. A $100 discount would have been more than enough - in my opinion.
annoyingduck said:
The verizon variant of the S3 has considerably less radio power than other verizon devices. It's a known issue with Verizon, and it's up to them to remedy it, as the same device from Sprint gets better reception. I proved that with a coworkers sprint s3 + mine at work. His made calls, mine didn't.
Until they fix the radio issue, things like this may need to be implemented. Awesome original post, thanks again for the info.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Click to expand...
Click to collapse
What? How does that prove anything? The towers would have to be in the exact same spot, have the exact same output, hardware, design, etc., for that to even come close to proving anything. I'm not saying there isn't a problem, but simply that you didn't prove anything.
Boston area dude, no issues network wise here. The vzw s3 doesn't hold a card to vzw droids or HTC devices signal wise. There is little or no difference in this area between the carriers.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
---------- Post added at 11:14 PM ---------- Previous post was at 11:07 PM ----------
Plus both s3 devices registering an approximate -100 to 110db signal, vzw has 2 bars, sprint full bars.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
stargate125645 said:
Still, if you can get reception elsewhere, it is not necessarily VZW's responsibility. Otherwise, they'd need to supply everyone who works in a building that limits signal, etc. I'm just saying VZW went out of their way. If your house is within the 4G LTE map coverage boundary, and you couldn't get coverage even on your highest floor, I could see what Verizon did as required.
Click to expand...
Click to collapse
Actually looking at vzw's website coverage maps my house is in the middle of full LTE coverage. Marginal coverage was rep's word. Maybe they have more detailed maps for internal use. But LTE was not a issue for me. I don't need data at home cause I always use wifi. Problem with making and receiving calls was the problem. It is fundamental future of the phone and S3 is still a phone right?
stargate125645 said:
Verizon cannot control the configuration and construction of your house, after all.
Click to expand...
Click to collapse
Correct but they can control what they sell. So if they sell not fully functional phone they have to back it up and do whatever it's needed to make it work right. My other phones were always working fine in the same spot and even in the worst spot of the house where Fascinate would switch to 1X it never lost reception completely and never had problems with call quality. It is clear for me that Galaxy S3 hardware/software is the problem not my house and probably vzw is fully aware of that.
stargate125645 said:
It is of no consequence regardless and Verizon doesn't lose money on the deal if it is assumed you would switch service providers had they not helped out so you've nothing to defend. I'm simply saying I, personally, don't think you were entitled to the signal booster to the point that an FCC complaint was warranted. A $100 discount would have been more than enough - in my opinion.
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Click to collapse
As my original post said, I was not hoping for anything filing fcc claim. I was prepare to fight more directly with vzw if nothing would change till the end of September. Probably I would demand technician visit or phone replacement. They chose to make me happy in the easiest way and that's fine for me. My post was strictly for informational purposes for people like me struggling with poor S3's reception who had no luck dealing with vzw directly.
Geeze people, why are you attcking the OP. He had bad signal at is house and Verizon sent him a booster. I think the issue here is with Verizon. They pick and choose who to send them to for free and who needs to pay. Maybe if they were consistant it would not be a big deal.
But why should one person have to pay $150 for the device and others get it for free with no other reason then they got lucky with the rep they spoke to. If people's main home billong address is in a known frigne area they should offer these for free. Verizon customers pay the highest monthly fee's then any other carriers. I had no problem getting a free booster from Sprint as many others received them as well free of charge.
[email protected] said:
Geeze people, why are you attcking the OP. He had bad signal at is house and Verizon sent him a booster. I think the issue here is with Verizon. They pick and choose who to send them to for free and who needs to pay. Maybe if they were consistant it would not be a big deal.
But why should one person have to pay $150 for the device and others get it for free with no other reason then they got lucky with the rep they spoke to. If people's main home billong address is in a known frigne area they should offer these for free. Verizon customers pay the highest monthly fee's then any other carriers. I had no problem getting a free booster from Sprint as many others received them as well free of charge.
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Click to collapse
Agreed completely! Also why is everyone trying to stick up for Verizon so much?
Sent from my SCH-I535 using Tapatalk 2
I am a new verizon customer and have the GSIII. I get about 2 bars max in my house and can barely make a call in my basement. Most of the time it hangs around 1 bar though. So i've been reading through the threads and can't seem to find anyone that has posted a fix for this. Is there one? It seems like there have been quite a few people with this issue. I expected to have better service when I switched to Verizon, but am slightly dissappointed so far. Hopefully it is just the phone.
1) Is there a fix?
2) Can I exchange my phone (it has only been 2 days).?
3) What is the best phone with Verizon? (i'm not an iPhone fan)
Thanks for your input!
We can't fix poor radio and antenna design. You can flash different radios to find the best one for you that's about it for this phone. Your other options are to call verizon and tell them to send you that micro cell tower that plugs into your modem and acts as a personal tower. Other choice is to switch phones. From what I hear motorola is supposed to have the best signal
Sent from my SCH-I535 using xda app-developers app
cell128 said:
We can't fix poor radio and antenna design. You can flash different radios to find the best one for you that's about it for this phone. Your other options are to call verizon and tell them to send you that micro cell tower that plugs into your modem and acts as a personal tower. Other choice is to switch phones. From what I hear motorola is supposed to have the best signal
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
He can also flash the ROMs ported from other carriers as those seem to have improve signal strength. I have tried Wicked Sensations,Goodness and Darthstalkers ROMs all have had an increase in signal strength.
irl5fan said:
I am a new verizon customer and have the GSIII. I get about 2 bars max in my house and can barely make a call in my basement. Most of the time it hangs around 1 bar though. So i've been reading through the threads and can't seem to find anyone that has posted a fix for this. Is there one? It seems like there have been quite a few people with this issue. I expected to have better service when I switched to Verizon, but am slightly dissappointed so far. Hopefully it is just the phone.
1) Is there a fix?
2) Can I exchange my phone (it has only been 2 days).?
3) What is the best phone with Verizon? (i'm not an iPhone fan)
Thanks for your input!
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If you just got your phone, I'd trade mine for the newer DNA. Samsung phones are notorious for not working well on Verizon's network. If you don't need your phone as a phone they are great but if you need a PHONE to be a PHONE you should switch while you can. There is always going to be someone here saying they have great signal so you must have gotten a defective one or you aren't using it correctly (?) but the truth is if you don't get good signal now - you won't a week from now. Switch to a better PHONE for Verizon's network which is good.
While the DNA is not perfect it works as a phone well which the S3 does not. The Motorolas seem to have much better phone reliability than the S3 (I just don't like the Motorolas as smartphones for some reason).
If you look through this forum you'll find tons and tons of posts about bad signal, weak signal, dropped calls, choppy calls and you'll also find tons of posts by people saying they don't have that problem. I travel a lot and use my phone about 3000 minutes a month so I can pretty much tell when a phone is good or bad. The S3 isn't the worst I've ever had - the Nexus was the worst and the EVO3D ranks just a little better than the S3 but all were bad as phones for making phone calls. I'm probably posting on craigslist to try and trade my S3 for the DNA as I don't think I can tolerate the crappy call quality on the S3 any more. I know my phone is bad because I have traded my phones with a friend or colleague to complete a call and they are on Verizon and while the S3 sucks, their phone will work fine.
Thanks for the input all! I contacted Verizon today and they did a soft reset, seemed to help a little bit. Still not quite the service i was expecting after making the switch from Sprint. I think i'm going to look into the DNA phones or something else and see how that works out.
My signal is as strong as wife's iPhone 5, FWIW. Eons better than what I had with Sprint, although Verizon has its share of dead spots.
You have 14 days. Never switched s phone out but I would try as many as possible to get the best one for me. Good luck.
Sent from my SCH-I535 using xda app-developers app
boe said:
If you just got your phone, I'd trade mine for the newer DNA. Samsung phones are notorious for not working well on Verizon's network. If you don't need your phone as a phone they are great but if you need a PHONE to be a PHONE you should switch while you can. There is always going to be someone here saying they have great signal so you must have gotten a defective one or you aren't using it correctly (?) but the truth is if you don't get good signal now - you won't a week from now. Switch to a better PHONE for Verizon's network which is good.
While the DNA is not perfect it works as a phone well which the S3 does not. The Motorolas seem to have much better phone reliability than the S3 (I just don't like the Motorolas as smartphones for some reason).
If you look through this forum you'll find tons and tons of posts about bad signal, weak signal, dropped calls, choppy calls and you'll also find tons of posts by people saying they don't have that problem. I travel a lot and use my phone about 3000 minutes a month so I can pretty much tell when a phone is good or bad. The S3 isn't the worst I've ever had - the Nexus was the worst and the EVO3D ranks just a little better than the S3 but all were bad as phones for making phone calls. I'm probably posting on craigslist to try and trade my S3 for the DNA as I don't think I can tolerate the crappy call quality on the S3 any more. I know my phone is bad because I have traded my phones with a friend or colleague to complete a call and they are on Verizon and while the S3 sucks, their phone will work fine.
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BOE how does your DNA phone do on battery life?
irl5fan said:
BOE how does your DNA phone do on battery life?
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Hello,
I haven't traded mine out yet for the DNA.