Help, my phone is being dumb!? - Nexus S Q&A, Help & Troubleshooting

My phone keeps freezing and the screen does not respond to touches until I turn the phone in standby and back on. The camera app always freezes too, usually when it's on low battery. Also the touch screen sometimes messes up. I touch the screen and it still thinks my finger is touching the screen when it's not, so the screen gets stuck.
I'm sending it in for repair, because I have problems with the power button, which completely died on me. Is there anything I can do to fix the touch screen issues? Or should I just throw the phone out. I'm tired of all the problems it's giving me.
Thanks

[QUOTE=xda are you on custom rom or stock?
Sent from my Nexus S using xda premium

My gf is having the same trouble with her atrix. Seems to be a common issue on this phone, caused by a dyingdigitizer.
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superng888 said:
xda are you on custom rom or stock? :confused:
Sent from my Nexus S using xda premium[/QUOTE said:
stock
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BenHeng said:
My gf is having the same trouble with her atrix. Seems to be a common issue on this phone, caused by a dyingdigitizer.
Sent from my Nexus S using xda premium
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Thay may be the issue. I'm sending it in for repair.

Related

Screen freeze on wake

I recently flashed weapon g2x rom. Everything was cool til I woke my phone and tried unlocking it but the screen was unresponsive. I do a battery pull phone starts up up and screen is fine. Screen goes to sleep so I wake it up and try sliding to unlock but its unresponsive. Please help. BTW I am not putting any blame on weapon rom Dev team.
Sent from my LG-P999 using xda premium
Did you properly wipe before you flashed the ROM? Is this happening on a clean install? (No apps)?
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Followed the install instructions verbatim. BTW I was stock GB before flashing. Happened before I dloaded any apps. Now it freezes when making calls. When I take the phone away from mg ear the screen is unresponsive.
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Stopfakn said:
Followed the install instructions verbatim. BTW I was stock GB before flashing. Happened before I dloaded any apps. Now it freezes when making calls. When I take the phone away from mg ear the screen is unresponsive.
Sent from my LG-P999 using xda premium
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You might have a defective device. Does it tend to get hot whenever it locks up? How long have you had this issue for?
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Flashed the rom 3 days ago and issue started today. Had this phone for 3 months. Doesn't get hot or even noticeably warm. I got the go locker app with ics lockscreen. After i wake it up its unresponsive for about 30 seconds then the backlight dims and becomes responsive again. Weird. Maybe restore back to froyo(nandroid)? Thanks for your replies.
Sent from my LG-P999 using xda premium
Stopfakn said:
Flashed the rom 3 days ago and issue started today. Had this phone for 3 months. Doesn't get hot or even noticeably warm. I got the go locker app with ics lockscreen. After i wake it up its unresponsive for about 30 seconds then the backlight dims and becomes responsive again. Weird. Maybe restore back to froyo(nandroid)? Thanks for your replies.
Sent from my LG-P999 using xda premium
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Sent from my LG-P999 using xda premium
Try reformatting your phone, then flash again
Reformat? You mean wipe everything? Through cwm?
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Stopfakn said:
Reformat? You mean wipe everything? Through cwm?
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Yep that is what he means. If you were on Froyo you may need to do the update and get the current Baseband.
Okay I'll do that and see what happens. Thanks guys
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Stopfakn said:
Flashed the rom 3 days ago and issue started today. Had this phone for 3 months. Doesn't get hot or even noticeably warm. I got the go locker app with ics lockscreen. After i wake it up its unresponsive for about 30 seconds then the backlight dims and becomes responsive again. Weird. Maybe restore back to froyo(nandroid)? Thanks for your replies.
Sent from my LG-P999 using xda premium
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Hey this may sound silly but if it's only the lockscreen not responding and you stating you are using the ics lockscreen, did you try with the default lockscreen to rule that out first?
sunster said:
Hey this may sound silly but if it's only the lockscreen not responding and you stating you are using the ics lockscreen, did you try with the default lockscreen to rule that out first?
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Not silly at all. I tried the original lockscreen that came with weapon rom. I would wake the phone with no response but with go locker LS the screen responds after 30 seconds of unresponsiveness. Its weird but I don't think its a hardware issue. I'll post back after I restore back to Froyo. Thanks again guys
Sent from my LG-P999 using xda premium
Yeah i agree, don't think it's a hardware issue. Restoring back or trying another rom would be a good test. Another question..are you using setcpu or any other app with a screen off profile?
Edit: Went back to read all the symptoms again and i had a similar situation and it was because my phone could not handle the lower voltages on the min freq with a few kernels. Morfic upped the lower freq voltage on his kernel and it has been working perfectly since. Worth a try.
Try this one: ELPmax 20122011 (1.1GHz Battery Saver w/ voodoo sound)
Tried flashing kernel and phone froze on Trinity load screen. Restored to nandroid but no luck. Updated to stock GB but no luck. I'm starting to think might be a problem with proximity/ light sensor cause of how the phone freezes up after I pull the phone away from my face after a call. Guess I'll send it to Texas for warranty repair.
Thanks to those that tried helping.
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Flash the faux GB kernel
Sent from my G2X
I flashed that kernel with weapon rom. Didnt help
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Stopfakn said:
I flashed that kernel with weapon rom. Didnt help
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Did you format the "system" before flashing the new rom? Weapon works with no issues for me. I would stay away from custom kernels for now, until you have isolated the issue.
I would suggest backing up your user apps using titanium backup and installing them one by one to find the issue. Let the phone run a while between installing each app. Maybe even reboot each time. Also try fix permissions.
I know nothing about Go Locker, but is sounds like that is a good place to start.
jcbofkc said:
Did you format the "system" before flashing the new rom? Weapon works with no issues for me. I would stay away from custom kernels for now, until you have isolated the issue.
I would suggest backing up your user apps using titanium backup and installing them one by one to find the issue. Let the phone run a while between installing each app. Maybe even reboot each time. Also try fix permissions.
I know nothing about Go Locker, but is sounds like that is a good place to start.
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Thank you. I'll give that a try. I definitely don't think it has anything to do with weapon rom. Awesome rom BTW.
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Remember to wipe the dalvik cache and the normal cache.
Sent from my G2X
I flashed cm7 but didn't help. Thanks though. Will make a vid soon as I find my camera. Waiting for a response from LG then off it goes to Texas
Sent from my T-Mobile G2X using XDA Premium App
Issue fixed. Replaced the digitizer and all is well. Thanks for all the input guys
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Unresponsive screen

Anyone experiences randomly unresponsive touch screen after wake the device or try to pick up a call?
Sent from my SAMSUNG-SGH-I727 using XDA App
Are you rooted? Custom ROM? How many background apps were running at time? I have had it go blank on me but it is always looking at Facebook pics....needs update....anyway..but never unresponsive. On that note let me update my sig so everyone will know my specs.
I have heard of people complaining about this when there phone is plugged in but not otherwise maybe a bug? Or defective
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Tweakecho said:
Are you rooted? Custom ROM? How many background apps were running at time? I have had it go blank on me but it is always looking at Facebook pics....needs update....anyway..but never unresponsive. On that note let me update my sig so everyone will know my specs.
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Mine is stock but rooted. Not a big deal, can get it back to work by turning off the screen and turn it back on
Sent from my SAMSUNG-SGH-I727 using XDA App
just flash faux's kernel, see if this issue still persist.
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I only experience this when it is plugged in. The touch screen is soo hard to use when it is
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armoguy94 said:
I only experience this when it is plugged in. The touch screen is soo hard to use when it is
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I don't have your problem. but i did missed two calls due to the issue i mentioned
hoping ATT will release an update, or the AOSP will be perfect soon.

Screen turns black

Hey, guys. I've been having an issue for quite some time where my screen turns completely back and my phone freezes up. The only way to fix this is to do a live battery pull. It happens at least once a day. Not rooted. Running official ICS ROM. Can anyone help? I appreciate it.
Nicci
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Mini Nicci xxx said:
Hey, guys. I've been having an issue for quite some time where my screen turns completely back and my phone freezes up. The only way to fix this is to do a live battery pull. It happens at least once a day. Not rooted. Running official ICS ROM. Can anyone help? I appreciate it.
Nicci
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was it like that b4 the update
you can do a factory reset too see if that helps but you will lose all your apps you have install and your settings, back them up first.
if its still the same looks like warranty repair
By chance, does this happen during a call or right after?
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What apps have you opened prior to the black screen
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Sounds like sleep of death or whatever it's called, tho I didn't have it for ages. I'd agree with the factory reset to see if the issue is resolved.

Lcd going bad??

My hox is acting up. Lcd backlight will go off once in a while and for me to getting it to work again. I have to press the screen almost to the point of breaking it a few times to get it working again. Touch input is still working. Anyone else experiencing the same issue?
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Return it then.
Huh...
joker96 said:
My hox is acting up. Lcd backlight will go off once in a while and for me to getting it to work again. I have to press the screen almost to the point of breaking it a few times to get it working again. Touch input is still working. Anyone else experiencing the same issue?
Sent from my One X using xda premium
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I have never had this issue and it truly sounds like a problem. I really suggest that you send it back for a new one because it sounds defective.

Phone shuts off when taking pictures with flash.

This has been an issue for a long while but its frequency seems to have increased now. Basically it happens randomly and only if picture is taken with flash. I have experienced it on both stock jelly bean ROM and cm10. I don't remember it being an issue on ICS or GB. My phone is not over clocked and the issue does not seem to be affected by kernel.
My gf also has a nexus S and same thing happens with her. We both have the i9023. Her phone is completely stock and not rooted.
This problem is also not limited to the stock camera app as I have experienced it with camera zoom fx as well.
Anyone else with the problem? Do you think its a potentially hardware issue with nexus S?
Sent from my Nexus S using xda app-developers app
I think your problem has something to do with your batter. This is my theory because whenever you try to take a picture with flash on a faulty, or non-calibrated 3rd party batter, the phone shuts off. Try this: take out the batter, plug your phone in to AC, and take a photo with flash. Let me know what happens
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FirePoncho86 said:
I think your problem has something to do with your batter. This is my theory because whenever you try to take a picture with flash on a faulty, or non-calibrated 3rd party batter, the phone shuts off. Try this: take out the batter, plug your phone in to AC, and take a photo with flash. Let me know what happens
Sent from my Nexus S using xda app-developers app
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What is a third party batter? I am not using any "third party" thing. :S
And this problem isnt easy to reproduce since it doesnt always happen. It just randomly happens and I can go on taking several pictures with flash without a problem. Actually what I have noticed is that it will happen on the first or second click in a session or it wont happen. If the phone shuts off and upon reboot I immediately take a pic with flash then it will shut down again but if I give it a break then it wont.
Yeah, the same thing here. Must be a 4.2.1 issue. Happened to me on 2 different roms. I never take that many photos, but happened a week or so and didn't think about it. But today needed the flash for Christmas pictures and every time I used the flash the phone shut off and I had to power back up. What rom are you on?
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n2d551 said:
Yeah, the same thing here. Must be a 4.2.1 issue. Happened to me on 2 different roms. I never take that many photos, but happened a week or so and didn't think about it. But today needed the flash for Christmas pictures and every time I used the flash the phone shut off and I had to power back up. What rom are you on?
Sent from my Nexus S 4G using xda app-developers app
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I am running cm10 stable right now. This is a jelly bean issue I think and I dunno why its not reported enough because its quite a major issue if you ask me. Nothing more embarrassing than that happening in front of friends. :thumbdown:
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I forgot to mention that sometimes it wouldn't shut down, it would render the touch screen unusable and I had to pull the battery
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Found this thread also http://forum.xda-developers.com/showthread.php?p=35329367
Sent from my Nexus S 4G using xda app-developers app
n2d551 said:
I forgot to mention that sometimes it wouldn't shut down, it would render the touch screen unusable and I had to pull the battery
Sent from my Nexus S 4G using xda app-developers app
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Thats not happened with me so far.
It's the cheap battery
My phone switches off when I take picture with flash but only if I'm using the cheap battery which i ordered with spare charger. Tried the cheap battery with my brother's note 4 and it happens every time. It never have or has happened with original battery. This is one of the tests for a new battery.

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