8X reboot survey - Windows Phone 8x by HTC

Please could anyone with an HTC 8X complete the linked survey? I am trying to get some clarity on what the issue may be. Many thanks in advance.
https://docs.google.com/spreadsheet/viewform?formkey=dGJPdW4yWFRqeTV5VFphQVhNeDVaYUE6MQ

Does this survey not apply to AT&T users? My firmware version is not listed on the survey form.

gmfeld said:
Does this survey not apply to AT&T users? My firmware version is not listed on the survey form.
Click to expand...
Click to collapse
It can and will do. I don't have an ATT phone as I am in the UK and most of the reports I have had are from Europe which is where I am taking the versions from. Please let me know what you need added and then yes it will apply to everyone. Thanks

nikc0069 said:
It can and will do. I don't have an ATT phone as I am in the UK and most of the reports I have had are from Europe which is where I am taking the versions from. Please let me know what you need added and then yes it will apply to everyone. Thanks
Click to expand...
Click to collapse
I have added a further bootloader and firmware option. If yours still isn't listed, please let me know so I can add it, and I will post back here when it is in.

This is now featured on The Verge, the MS support forums, and I have personally emailed the CEOs of both HTC UK and MS UK.
If anyone wants to read more please head over here:
http://forums.wpcentral.com/htc-8x/200872-reboots.html

my firmware still not listed on the survey. 1532.20.10012.502
My 8X has never rebooted.

gmfeld said:
my firmware still not listed on the survey. 1532.20.10012.502
My 8X has never rebooted.
Click to expand...
Click to collapse
I have added your firmware version.

What is IPv6? Where do I find that to answer that question?

gmfeld said:
What is IPv6? Where do I find that to answer that question?
Click to expand...
Click to collapse
It is set when you manually set up an APN. If you can't edit one that was automatically set up then it won't be available. I'll add a "Not Sure" option shortly and post back here.

nikc0069 said:
It is set when you manually set up an APN. If you can't edit one that was automatically set up then it won't be available. I'll add a "Not Sure" option shortly and post back here.
Click to expand...
Click to collapse
Added

Added to survey. But I have no reboots or performance issues. From the Netherlands (KPN)

Narathan said:
Added to survey. But I have no reboots or performance issues. From the Netherlands (KPN)
Click to expand...
Click to collapse
Thanks, info of people that don't have reboots is also useful as it gives us a control.

im using my htc 8x for almost 3 weeks´now. there was no reboot and no Crash in the meantime.

The lumias have the reboot Problem too, so this survey is pretty useless. I' m pretty sure it has nothing to to with 8X firmware. Vor most people it helps to switch to 3G, 2G or add a manual APN.
Sent from my Lumia 920 using Board Express

In my htc8x there was not any reboot, but i have some battery "problems". Sometimes the % go down quickly, almost 15% per hour, but the phone is cold, is not hot as we expected because of high use of the processor, later i connect the phone to the charger and charges around 40% in five minutes, that is not possible so i have one theory about that: the software that controls the % need a fix, it tells you that you are loosing battery but that is not real

added!

Narathan said:
Added to survey. But I have no reboots or performance issues. From the Netherlands (KPN)
Click to expand...
Click to collapse
I have to take back my words. I've had two reboots this week:
- While listning to music
- Unlocking lockscreen
I *do* remember having run some 7.5 app before the reboot. But I read MS is dispatching a ota hotfix in December, so here's hoping :victory:

Had the phone since yesterday, didn't get a reboot yet.
Firmware not in survey, got firmware 1532.20.1006.666 with Bell/Aliant in Canada. Bootloader ain't in the survey either, I'm running 0.0.1532.20(156287).

I don't have any of the versions of Firmware or Bootloader shown on the survey. Can you please add this to your survey?
T-Mobile (US)
HTC 8X
Firmware: 1532.20.10006.531
Bootloader: 1532.20(156382)
Thank You

My phone's Firmware and Bootloader versions are not available in your list. They are as follows
Firmware - 1532.20.10021.707
Bootloader version - 0.0.1532.20(157808)
I am in India and bought my device over here. No random reboots for me as of now and it's been 2 weeks since I bough the phone.
Edit: Attaching screenshot for full details.

Related

TMOUSA Update:1.84.531.2 710RD Check-in

Anyone able to grab it yet? Please post your thoughts, and findings!
FYI: http://support.t-mobile.com/docs/DOC-4262
Android version 4.0.3 / Software version 84.531.2 710RD - Current version
Version
Android version 4.0.3 / Software version 1.84.531.2 710RD
Updated 6/41/2012
Improvements
Resolves goodbye splash not appearing when powering off due to low battery.
Resolves voicemail indicator not appearing while using Wi-Fi calling.
Improvements to Wi-Fi Calling
Improvements to camera stability
Resolves signal fluctuation.
Prerequisites
OTA update
Device is running Android version 4.0.3 / Software version 1.53.531.76 710RD
Device software is not rooted
More than 50% battery life
Data connection
350 MB available memory (File size of update is 24.2 MB)
Android version 4.0.3 / Software version 1.53.531.16 710RD
Click to expand...
Click to collapse
Update:You cannot use 'Check for new updates' to force update. You must now wait for the gods to push it to you.....
http://www.tmonews.com/2012/06/t-mobile-updates-support-doc-for-htc-one-s-update-now-ota-only/
Update 2: YES YOU CAN!!!
search before post?
http://forum.xda-developers.com/showthread.php?t=1681977
mannequin said:
search before?
http://forum.xda-developers.com/showthread.php?t=1681977
Click to expand...
Click to collapse
That thread was discussing the upcoming ota and being ready for it.
This thread is a post update discussion. Also that thread was cleverly and so descriptively named 'update'. I hope to keep this one uncluttered and on topic.
Plus this one is actually in the proper location. So you should probably go troll somewhere else that doesn't make you look ignorant.
Sent from my HTC VLE_U using Tapatalk 2
I tried to do a manual update and it says that no update is available. Device is completely stock. I'll try again later.
Sent from my HTC VLE_U
I am on the east coast USA. Tried manually, changing date and time, and rebooting. Still no update
Sent from my HTC One S
So let's say it comes thru for me. Is there a way to pull the location of the update so as to be able to share it?
Sent from my HTC One S
eminembdg said:
So let's say it comes thru for me. Is there a way to pull the location of the update so as to be able to share it?
Sent from my HTC One S
Click to expand...
Click to collapse
I think you have to have the phone plugged in and ADB running to watch the verbatim actions on the phone? (someone can chime in)
So ANY success at all? I'm on east coast and checking for update with no luck
Still nothing, and I keep checking. Also got an email reply from htc about source code. I posted the reply in general section
Sent from my HTC One S
I have been checking too and nothing so far.
Sent from my HTC One S
T-Mobile USA
stock
6370 said:
I have been checking too and nothing so far.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
Spoke with TMOBILE customer service and they don't have a clue they said we need to wait... if anyone gets it please Upload it someplace...
6370 said:
I have been checking too and nothing so far.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
I've been checking all day... :banghead:
Sent from my HTC VLE_U using xda premium
DownloaderZ said:
>> Improvements to camera stability
Click to expand...
Click to collapse
I hope improvements to 'camera stability' means improvements for when the camera:
isn't playing nice with multi-tasking,
isn't sleeping properly,
might be the cause of phone over heating,
might be the cause of random reboots,
might be the source of battery drain...
15:00 EST. "There are no updates available for your phone."
Chill out everyone. They have a 2-3 week window to roll out the update. It is Monday morning, and you know how Monday's are. I wouldn't expect to start seeing anything until later today or even tomorrow.
WCCobra said:
Chill out everyone. They have a 2-3 week window to roll out the update. It is Monday morning, and you know how Monday's are. I wouldn't expect to start seeing anything until later today or even tomorrow.
Click to expand...
Click to collapse
While I get what you're saying, it's hard for me to remain calm considering how erratic my signal is. Sometimes the phone just decides it has no sim card even though it does. Data hanging? Yep, I got that. Sporadic text notifications or lack thereof? Check. Having my phone function just as a phone would ease my nerves a little bit but as it stands it does it's own thing and it seriously affects my day to day.
Sent from my HTC VLE_U using xda premium
Have you tried the EU update yet? I would suspect this US update is going to be very similar to what is already available in Europe.
WCCobra said:
Have you tried the EU update yet? I would suspect this US update is going to be very similar to what is already available in Europe.
Click to expand...
Click to collapse
to be honest I hope it wont be that similar. I am on 1.78, sim free phone, and it reboots sporadicly when switching from hsdpa to wifi.... I am crossing my fingers that the new radio included in 1.84 will solve this.
From another forum post:
craigmjamieson said:
You are all just going to love this. According to the tech I was working with, we are going to have to wait for the OTA update notification before we can download. The wording on the website regarding manual download immediately is incorrect. You can only do that in the case where maybe you accidentally dismissed the OTA notification. He tells me that most notifications are received within 72 hours
Click to expand...
Click to collapse
OhToSee said:
From another forum post:
Click to expand...
Click to collapse
I thought it was too nice of them to allow the enthusiasts to make a run on their servers.
Do we even have 1 confirmation of this being out yet?
http://www.tmonews.com/2012/05/htc-...l-improve-software-stability-begins-tomorrow/
Update: T-Mobile has altered the support document to reflect a change in the date, now June 4th through July 7th.

GDR2 Bugs Fixed

I had recently updated my HTC 8X (Unlocked) to GDR2. But I got the freezing issue when I played music.
I got a new update today which has apparently fixed the bug.
Too bad I have the bell version and will probably not see the update for a long time
asad_lionpk said:
I got a new update today
Click to expand...
Click to collapse
Same here. Phone still updating.
Will post version numbers & a screeny as soon as it´s ready.
ok here we go:
Firmware: 3030.0.34101.401
Radio: 1.17b.32.19.14_15.62b.32.19
Bootloader: 0.0.3030.0(173542)
too bad i didnt take note of the numbers before the update!
can somebody pls check which numbers have changed?
thx
PS: no time for screeny now, will post later.
ok here we go.
I didn't receive Data Sense in the latest update? Are you also?
Pr0fess0rX said:
I didn't receive Data Sense in the latest update? Are you also?
Click to expand...
Click to collapse
I hear they took it out on pretty well every model.
TBH, microsofts update model sucks. It still goes through the carriers and some models will never receive updates (or never receive them until months after other models/carriers... Like Portico for Bell, getting it months after rogers.)
Guys, Data Sense is part of GDR2 but it depends on your carrier if you see it on your phone. Thats been said about 100k times. Thats what Microsift wrote in the update description.
AFAIK most european carriers dont suppprt it. =P
Sent from my Windows Phone 8X by HTC using XDA Windows Phone 7 App
Freespacer said:
Guys, Data Sense is part of GDR2 but it depends on your carrier if you see it on your phone. Thats been said about 100k times. Thats what Microsift wrote in the update description.
AFAIK most european carriers dont suppprt it. =P
Sent from my Windows Phone 8X by HTC using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Or US model, or Canadian model...
So which mythical models support it?
Who is talking about 'models'? Its not about phone models.
It's about your carrier. If your carrier supports it you will see it on your phone with GDR2. If your carrier doesnt you dont see it.
If in doubt ask your carrier.
--
But can we plz stay on topic? Its about the latest update which came out yesterday. Can somebody plz check the numbers i posted?
Sent from my Windows Phone 8X by HTC using XDA Windows Phone 7 App
Freespacer said:
Who is talking about 'models'? Its not about phone models.
It's about your carrier. If your carrier supports it you will see it on your phone with GDR2. If your carrier doesnt you dont see it.
If in doubt ask your carrier.
--
But can we plz stay on topic? Its about the latest update which came out yesterday. Can somebody plz check the numbers i posted?
Sent from my Windows Phone 8X by HTC using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Regardless, not one carrier (carrier's "model" i.e. - different carriers versions may have different capabilities) I have heard of included it yet (I think people on wpcentral with unbranded "models" didn't even get it.)
I was under the impression that Microsoft were not going to get strong-armed by carriers, like Bell getting portico months after rogers.
Also, talking about a feature being left out IS talking about the update.
This is about the update AFTER GDR2. I had it for weeks. Still there was another update today. HTC 8Xs had some troubles and this 'after GDR2 update' seems to fix the issues (like the overheating of the sound chip).
Please fin youself a thread about GDR2 not one for updayes to it. And for your information. This is not about 'bullying' - Data Sense like Visual Voice Mail depends on technology employed by the carrier. It is part of the update. And yes i do t know any carrier who uses it. But if you are from Europe i can by now confirm you wont see it. Please ask your carrier about when or if they will deploy Data Sense.
Cheers
Free
Sent from my Windows Phone 8X by HTC using XDA Windows Phone 7 App
Freespacer said:
Same here. Phone still updating.
Will post version numbers & a screeny as soon as it´s ready.
ok here we go:
Firmware: 3030.0.34101.401
Radio: 1.17b.32.19.14_15.62b.32.19
Bootloader: 0.0.3030.0(173542)
too bad i didnt take note of the numbers before the update!
can somebody pls check which numbers have changed?
thx
PS: no time for screeny now, will post later.
Click to expand...
Click to collapse
Just received an update from vzw:
Firmware: 3030.0.41301.605
Radio: 0.17.50.0918_3
Bootloader: 0.0.3030.0(176844)
T-Mobile
mmmthmtskier said:
Just received an update from vzw:
Firmware: 3030.0.41301.605
Radio: 0.17.50.0918_3
Bootloader: 0.0.3030.0(176844)
Click to expand...
Click to collapse
I just checked for Data Sense. I have it on GDR2 with Tmobile USA. Under Settings on the applications tab.
Firmware: 3030.0.34101.531
OS 8.0.10327.77

Little question :)

Which country has the update quickly ota ?
Sorry bad english ^^.
All of them
I can not not yet received from updated in french is the one he received état-unis
it also depends on your carrier, just wait.. in a couple of weeks it will show up
(tip: use google translate if you cant speak english)
Kris1107 said:
I can not not yet received from updated in french is the one he received état-unis
Click to expand...
Click to collapse
They don't push updates to entire countries in a single click. It's done over time. For example, you may know someone in France who gets the update right away while it could take you a week to get it. It's all by chance. If you wnat to upgrade, either get the factory image if it is available in the factory image thread, or download the OTA and flash it manually once the link is posted for your model if it already isn't.
Yes these faster with firmware usa I saw instant received
Kris1107 said:
Yes these faster with firmware usa I saw instant received
Click to expand...
Click to collapse
No, that's incorrect. I'm from US and we were the last wave to get the update, actually. Brazil seemed to get it first...but like I said, they don't release to entire countries at once. It's a tiered rollout, by country/model, meaning it could take weeks for every owner of one specific model to get the notification.
Also, the order of when countries get the update varies by firmware update. Some are quicker to build than others, some carriers submit new binaries, etc before others...it's totally random, from our perspective.

Unlocking the bootloader (Possible 3 months after phone announcement)

I used Google Translate on "http://www.aiyanqing.com/daddefdadbbbv.html," which provided some clarification (and hope) of unlocking the Chinese variant Find X2 Pro. The website's information is pasted below:
"According to the official website announcement, all the following conditions must be met to apply for the in-depth test: the time to market for the model must be more than 3 months; no application record within 60 days; the login time of the OPPO account on the machine exceeds 60 days; the number of in-depth test users has not reached the quota limit; Non-government enterprises and operators customize mobile phones.
In addition, the mobile phone after joining the test plan cannot be guaranteed. May have unpredictable effects on mobile phones
Unlock tutorial:
Confirm that the mobile phone version is the official version, click the questionnaire to submit the application mobile phone IMEI number, submit the IMEI application, after the model / version review is passed, the OTA will detect the upgrade package that supports in-depth testing, and you need to upgrade to this version first."
So, we may see a possible "in-depth testing" apk in June or July time (fingers crossed)...
Sorry to drag up a old thread but is there any hope of this on European devices?, Would love to see some custom ROM development but if they limit bootloader unlock to China only I can't see it happening...
I'm going to try with mine, the in-depth-tesring app is now available
klanbo78 said:
I'm going to try with mine, the in-depth-tesring app is now available
Click to expand...
Click to collapse
Are you on Global on Chinese?
TheInfiniteAndroid said:
Are you on Global on Chinese?
Click to expand...
Click to collapse
I have both actually, but going to try the Chinese one. Have realised though that I've not been logged in for 60 days so won't be approved yet.
I also want to root my find x2 pro, currently available global version 12/512 ceramic. I finally want to get rid of Netflix and Standard YouTube with a few standard apps that I can't turn off. Does anyone have any idea how I can turn it off or delete it? If so, please contact us, thank you very much
Hello..is there any ways to convert from.CN rom to global rom for Find X2 Pro Lamborghini Edition?
andixxx81 said:
Hello..is there any ways to convert from.CN rom to global rom for Find X2 Pro Lamborghini Edition?
Click to expand...
Click to collapse
At the time of writing No, it's locked (rigidly) to the Chinese rom. It could change in the future but, I doubt it
It seems the rule about having to be logged in for 60 days isn't there anymore. I applied a few days ago on a phone that I'd just setup. I translated the rules and the one about not having applied in 60 days still stands, but no mention having to be logged in for 60 days.
I now have to wait until SEP 10th to check the unlock status.
---------- Post added at 01:37 AM ---------- Previous post was at 01:34 AM ----------
So assuming it gets unlocked, will I be able to load the global run on the phone?
And how do I do it, does it have to be TWRP or can I just do via fastboot and recovery mode?

(Rev.3/2) ANY SM-N986U1 USERS (USA) GET ONE UI 3.1? 《WELL, WHY HAVEN'T YOU, IT'S HERE?!》

(Revised 3/2/21)
If by now, you haven't received this firmware update from your wireless provider, something is askew and you probably should start looking that. Other than that, if you're not already running on it, you've probably made that choice!
As with all software updates, it's never a bad time to either perform a new backup before commencing with the OTA download, or at least check on what date your showing for the last one (usually, you'll find your handset performs these daily, once every 24 hours). As for me personally, that's my cue to run my backup to my microsd card via the Smartswitch app!
The last friendly reminder I wanted to share witb some of our newcomers that have recently graced us with their presence, is to make certain you're at (or pretty damn close) to 75% charged on your new flagship! The way these new "beasts" we own "bleed-out" our batteries, it's not a bad idea to "up the ante" with the old school rule of having your battery at 50% or more before downloading the update! I saw this same topic mentioned on one of the other forums/channels the other day and thought it was some good advice? Eh, to each his/her own...whatever works for you!
《ATTENTION: ALL NEW MEMBERS AND GUESTS OF XDA DEVELOPERS FORUM》
Welcome to our humble, yet well informed niche!
Either way, we're glad your here. Hit us up if you need anything. If/when you do ask for assistance, don't be surprised if more than 1 or 2 of us chime in. That's how we roll here!
evnStevn
evnStevn said:
#1
I read Samsung already started rolling out out this update at the beginning of the week(2/15)
to include this handset. I'm TMB and that's a
no-go (so far) and Sprint hasn't rolled it out either.
Anyone with new Intel on this matter, please share as a small monetary contribution will be made available(jk)!
Click to expand...
Click to collapse
I just got it pushed to my phone, downloading at the moment.
momentman10176 said:
I just got it pushed to my phone, downloading at the moment.
Click to expand...
Click to collapse
What carrier?
Got it yesterday on unlocked on T-Mobile network.
ggrant3876 said:
Got it yesterday on unlocked on T-Mobile network.
Click to expand...
Click to collapse
Are you based in USA, and if so which carrier do you have wireless service with?
evnStevn said:
Are you based in USA, and if so which carrier do you have wireless service with?
Click to expand...
Click to collapse
Many Thanks...I should see the ota soon...also with t-mobile.
evnStevn said:
Many Thanks...I should see the ota soon...also with t-mobile.
Click to expand...
Click to collapse
I see TMB/SPR U devices are getting it (DUB5)... no U1 yet.
rjohnstone said:
I see TMB/SPR U devices are getting it (DUB5)... no U1 yet.
Click to expand...
Click to collapse
yep, saw that, but you're an Unlocked, Carrier Branded SM-N986U, not SM-N986U1. That's where my confusion came about until I figured it out looking at FOTA!
I know it's no cause for alarm (with samsung, it happens more often than not) but I didn't see a new build # assigned yet for XAA(as if they hadn't started one, but much more likely they just failed to update their system)!
However, for those of you SM-N986U1 users (like myself) seeing this dialog, we could be in for a little longer wait, meaning we may not have Our Update by this coming Monday (3/1), as a few of the websites I saw earlier were speculating!
(We will know more soon, I'm certain)!
evnStevn said:
yep, saw that, but you're an Unlocked, Carrier Branded SM-N986U, not SM-N986U1. That's where my confusion came about until I figured it out looking at FOTA!
I know it's no cause for alarm (with samsung, it happens more often than not) but I didn't see a new build # assigned yet for XAA(as if they hadn't started one, but much more likely they just failed to update their system)!
However, for those of you SM-N986U1 users (like myself) seeing this dialog, we could be in for a little longer wait, meaning we may not have Our Update by this coming Monday (3/1), as a few of the websites I saw earlier were speculating!
(We will know more soon, I'm certain)!
Click to expand...
Click to collapse
**ONE UI 3.1 SOFTWARE UPDATE IS HERE!**
I'm on the unlocked SM-N986U1 connected to Verizon and still no update for me. I thought having an unlocked phone straight from Samsung would put me in line to get the updates first, but I guess not. I was one of the last N20U users to get 3.0, and now the same seems to be the case for 3.1. I saw articles talking about it being pushed out the Note 10's already.
imucarmen said:
I'm on the unlocked SM-N986U1 connected to Verizon and still no update for me. I thought having an unlocked phone straight from Samsung would put me in line to get the updates first, but I guess not. I was one of the last N20U users to get 3.0, and now the same seems to be the case for 3.1. I saw articles talking about it being pushed out the Note 10's already.
Click to expand...
Click to collapse
Yeah...what's up with that samsung? You shoot the new update to our traded-in or sold devices first, after we spent more money with you to be last on the update list again?! wtf...
having 986U, T-mobile unlocked from the included app, I already received the update UI 3.1 here in Africa where I am with my job. The SIM card /carrier is Africell.
imucarmen said:
I'm on the unlocked SM-N986U1 connected to Verizon and still no update for me. I thought having an unlocked phone straight from Samsung would put me in line to get the updates first, but I guess not. I was one of the last N20U users to get 3.0, and now the same seems to be the case for 3.1. I saw articles talking about it being pushed out the Note 10's already.
Click to expand...
Click to collapse
I have bought two notes from Samsung directly over the years because I was under the impression if I bought the phones straight from Sammy I would get more features and faster updates. But as time goes on I see now that the unlocked phones are second class to Sammy. It seem to me like Sammy can't help but stroke off the carriers and bend to what they want.
Finally got mine today. I am with AT&T
randy_c said:
Finally got mine today. I am with AT&T
Click to expand...
Click to collapse
I'm glad to see Samsung always improving their camera function as that is one of their claim-to-fames, one that snagged-me as I've said many times! However, I was sorta expecting to see something thrown in the mix about changes implemented to extend battery life...wasn't just me, right?
Got it today. U1 XAA running on visible.
evnStevn said:
Are you based in USA, and if so which carrier do you have wireless service with?
Click to expand...
Click to collapse
Yes, Texas and not impressed with it. Much ado about nothing!

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