[Q] question about returning product - Galaxy Note 10.1 Q&A, Help & Troubleshooting

question related to note 10.1 but not really related as well.
i'm about to buy note 10.1 in US just because nexus 10 is out of stock in US. For those of you in US (or more importantly in the state of new york), if i buy note 10.1 32 gb (550$ + tax) and i return in the next 30 days, will i get a full refund including the taxes or only the 550$ price tag? I have a tight budget on tablet and I want to decide whether gnote 10.1 or nexus 10. So i decide to buy gnote 10.1, refund it before 30 days, buy nexus 10, decide which 1 i prefer, re-buy gnote 10.1 if i want it back.
I am sorry if this question sounds retarded, i am kinda new in the country (just here as a college student), so i don't know how it works in US. I'm aware that it might be different from each store depend on their return policy but i've been trying to read the return policy and found nothing regarding the tax. So, my question is directed to those experienced in returning items in any specific store (amazon, bestbuy, anything). Thank you.

Best buy refunds include test, as does most retailers. If u purchase online, u might have to pay it own shipping to return.
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You'll always get your tax money back. What you want took out for are called "restocking fees," which could be 10% of the purchase price (or more). Purchase through Best Buy to avoid those fees, as they don't charge you for that.
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strabo100 said:
Best buy refunds include test, as does most retailers. If u purchase online, u might have to pay it own shipping to return.
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PsiPhiDan said:
You'll always get your tax money back. What you want took out for are called "restocking fees," which could be 10% of the purchase price (or more). Purchase through Best Buy to avoid those fees, as they don't charge you for that.
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thank you both. i guess bestbuy is the safest place to buy.

Related

Best Return Policy?

Who has the best return policy?
I thought I read somewhere where someone bought a TF700 and had 30 days to return it.
I am curious so that I have plenty of time to try this out and if I don't like it, I can return it.
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
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Cool, I did not know that about Amazon. I thought they were 15 days.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
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Forgot to ask...
Can you return it outright without getting a replacement?
lardo5150 said:
Forgot to ask...
Can you return it outright without getting a replacement?
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Sure, just ask for refund when you fill the online return form.
If you're a silver member at Best Buy, you get 60 day returns or exchanges.
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
id10terrordfw said:
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
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You got the geeksquad protection im guessing?
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ngocdao said:
You got the geeksquad protection im guessing?
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Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
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Bestbuy for me, they let me swap my old prime to infinity, they honor 1 year manufacturer warranty,I had my 7 months just told them I'm having wifi issues and boom got lucky I guess lol, getting my infinity next week
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id10terrordfw said:
Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
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Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
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It is their money.
Yeah its restocking fees n such. Im glad i live in Hawaii and its illegal to have restocking fees here
Sent from my EVO using xda premium
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
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They refunded it to a gift card. This is Best Buy company policy. They service every item they sell. If they don't carry that product they replace it. The exchange is the remedy for them not servicing the product.
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Jotokun said:
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
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Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
tateg said:
Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
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The key to that is as long as it is defective and not a serviceable SKU. Which the Prime is not serviceable, as in they can't send it off for repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
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Sad to say he was incorrect, it should have been covered under manufacturer's warranty. They should have prorated returned the ADH and let you rebuy it.
Sent from my Nexus 7 using xda premium
To add to my thread....Can anyone comment on Amazon's return policy?
I can either order from Amazon today for my TF700, or I can wait till this weekend and order through Best Buy online and skip sales tax because MO is doing a sales tax holiday weekend.
I am just curious as how easy Amazon's return policy is incase I get a defective unit.
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
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Wow you got lucky. I dropped my galaxy tab 10.1 the other day. The screen cracked so bad it was starting to come off the sides, and the tablet wouldn't even turn on. I brought it back to best buy to get a credit since they don't sell that anymore. Best buy told me I had to send it in to get it fixed, and I won't get it back for 2-4 weeks. When I bought the warranty, however, they told me if the screen cracked I could come in and get an instant replacement since it's not worth fixing a tablet if the screen is cracked. I am now without a tablet for a month, and I had my hopes up to get the infinity. Never again am I buying a warranty from best buy.

Best place to purchase in US?

I'm looking to get a 3G P6800 and was wondering where others in the US purchased from?
Looks like NegriElctronics has them for $512 but I've never dealt with them before.
Thanks!
RichAP said:
I'm looking to get a 3G P6800 and was wondering where others in the US purchased from?
Looks like NegriElctronics has them for $512 but I've never dealt with them before.
Thanks!
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I, like a few members here, got it from them. Very reputable and fast shipping (at least in my case). They will be my go to retailer for future unlocked devices.
Sent from my GT-P6800 using xda premium
i have used on the go solutions for stuff
adinis78 said:
I, like a few members here, got it from them. Very reputable and fast shipping (at least in my case). They will be my go to retailer for future unlocked devices.
Sent from my GT-P6800 using xda premium
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I have purchased products from On The Go Solutions for a number of years and they have been helpful. Not sure they are the cheapest but you get what you pay for and they work hard to deliver. they produced a second P6800 for me and the second had a 32 gb internal memory.
Got mine off of a 3rd party reseller on amazon and didn't get as good of a deal as that. Wish I had known about them. Oh well, still loving the 6800.
Im from germany ..... and got my p6800 from negri within 2 day express shipping!!!!
negri accept also amazon payment so for me it is also a save shop.
the service is fast ... you can instant communicate over the web!!!!
i hope this helps you
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Best buy insurance?

Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
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mightymike889 said:
Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
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~$350 for two years seems steep but then again....
It covers two replacements per year, any damage. Physical, take it swimming, drive over it, etc. if it breaks they fix it. period. Im going in this weekend to get it on my tablet then im coming home and unlocking it. Really, i think its expensive but over two years if i dont like something i can smash it and get them to send it off and fix it / replace it.
If your going to use it, go for it. If your not planning on using it, maybe just get the squaretrade warrenty if it applies to you. only about $100
For me, i've seen my sister accidentally drop her tablet. Boom, CID, no manufacturer warrenty. I've seen on these forums people send the tablet in for something completely unrelated and if theres ANY marks Asus can claim customer induced damage and void your warrenty. Im carefull with my stuff but Asus has NOT impressed me with these tablets. I think its worth it.
(Make sure you get the skinny on the warrentys from the sales reps, IN WRITING, and KEEP THOSE PAPERS! BestBuy is great for trying to say "oh thats not covered" and having that paper saying "uh huh this is what the sales rep told me" can save your ass. )
mightymike889 said:
Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
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Get Squaretrade 2 year warranty with Accidental plan. $100. If you have a 30% coupon (easy to acquire), 70$.
I recommend if for sure, based on previous experience with their warranty program.
Sent from my ASUS Transformer Pad TF700T using xda premium
pileot said:
~$350 for two years seems steep but then again....
It covers two replacements per year, any damage. Physical, take it swimming, drive over it, etc. if it breaks they fix it. period. Im going in this weekend to get it on my tablet then im coming home and unlocking it. Really, i think its expensive but over two years if i dont like something i can smash it and get them to send it off and fix it / replace it.
If your going to use it, go for it. If your not planning on using it, maybe just get the squaretrade warrenty if it applies to you. only about $100
For me, i've seen my sister accidentally drop her tablet. Boom, CID, no manufacturer warrenty. I've seen on these forums people send the tablet in for something completely unrelated and if theres ANY marks Asus can claim customer induced damage and void your warrenty. Im carefull with my stuff but Asus has NOT impressed me with these tablets. I think its worth it.
(Make sure you get the skinny on the warrentys from the sales reps, IN WRITING, and KEEP THOSE PAPERS! BestBuy is great for trying to say "oh thats not covered" and having that paper saying "uh huh this is what the sales rep told me" can save your ass. )
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Dont know were you got your price information at, i just bought a pad 2 days ago at best buy, its $99 for one year, with no option for renewal, and $169 for 2 years with the option for renewal. I am not sure but i believe best buys pricing is the same across the country. may be wrong, but thats definitely how much it is in Savannnah, GA. And no warranty best buy offers covers you beaking a device through dropping it or such, I asked this exact question to 2 seperate sales associates. Safest way to think of a Best Buy warranty is that you get to exchange it in the store and get a replacement right away as opposed to having to wait on shipping and such. And on most devices you can repurchase a new warranty on the exchanged device(did this with 6 XBox 360's during the red ring of death era, and with a TV i had problems with) Not trying to argue or anything, just give the OP more opinions and experiences.
I also got the $99 for one year plan, and they offered the $169 for 2 years. I've never heard of the $350 plan
I got the advanced plan which covers accidents, for 169 and is good for two years and can be extended. Since I purchased my Infinity for $347 using Best Buy price match, square trade wasn't really an option for me. With square trade, they only cover up to purchase price, and I don't think I will be able to get another one for that price for a while.
The price has gone up to 416, still good price though.
http://surefireshops.com/p/25913/AS...h Tablet (Gray)-%2d%2d-4XV8XO008S4AY1899.html
tbtaf said:
I got the advanced plan which covers accidents, for 169 and is good for two years and can be extended. Since I purchased my Infinity for $347 using Best Buy price match, square trade wasn't really an option for me. With square trade, they only cover up to purchase price, and I don't think I will be able to get another one for that price for a while.
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Yo where can I get the price for 347 n have them match it.... Help a brotha out...
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ImYoungxD said:
Get Squaretrade 2 year warranty with Accidental plan. $100. If you have a 30% coupon (easy to acquire), 70$.
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N where do I get the coupon to get 30% off
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mightymike889 said:
Yo where can I get the price for 347 n have them match it.... Help a brotha out...
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its all over the forums man do a search
Sent from my ASUS Transformer Pad TF700T

[Q] HOW do i return the nexus 5 and get a full refund?

So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!
Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
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jinjin12 said:
So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!
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I think there's a number to call on the Google play site in Devices section. As far as I know, you can get a full refund if the device is defective. I never heard of a full refund if the buyer "doesn't want it anymore" when buying from Google play. If you manage to return it, they'll look at the phone before they give you a refund. Again, that is if it was defective.
Google return policy found here: https://support.google.com/googleplay/answer/2411741?hl=en
custo said:
Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
Sent from my C6906 using xda app-developers app
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+1
You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.
donatom3 said:
You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.
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Heck, I could sub for one of your brothers and you could give one to me.
Have sent mine back nearly 2 weeks ago - still waiting for refund. Everytime i chase up. the support team read the same scripts and say it takes 14 days. However they can't even track my return. despite them sending me the return label and me being able to see the return being delivered to them on the parcel force site.
Very very disgraceful service.

[Q] Where to order from?

I want the 64GB in black. Should I order from Amazon, BestBuy, Samsung.com? Who's going to get it to me the soonest?
Amazon if wifi only
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aburns7487 said:
Amazon if wifi only
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yeah, wifi only. Amazon says if I order today and do overnight shipping, I'll get it the 11th. I don't want to be that patient. Are they really gonna be the fastest?
Oh just my experience. Must remember today is technically Friday right now and the weekend doesn't count as far as then delivering. Maybe physically going into best buy may work..not sure
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No, best buy hasn't got the 64gb in store by me, and won't.
Amazon with overnight delivery depending on the warehouse it ships from is your best bet.
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