Related
I have two froyo questions to see if the community can answer them before I try to set back to factory and upgrade.
1. URL Parsing
In J6 touchwiz could not parse this url into a hyperlink from email nor from calendar entry.
https://companyx.webex.com/xyz/j.php?ED=156264002&UID=479348601&RT=NCM0
Any idea if froyo can parse this (r-click, copy link location, send to yourself that url in an email to check)
2. edit email replies
In J6 when replying to email I could not edit the original email any idea if this is now possible in froyo?
anyone? I'm hoping I'm not the only one that wishes this was fixed.
bwolmarans said:
anyone? I'm hoping I'm not the only one that wishes this was fixed.
Click to expand...
Click to collapse
I think it fixed it email, but not calendar. People were installing stock 2.2 calendar and that fixed it.
alphadog00 said:
I think it fixed it email, but not calendar. People were installing stock 2.2 calendar and that fixed it.
Click to expand...
Click to collapse
Thanks alphadog.
I am bumping this post again because it is driving me INSANE that Samsung can't parse url's and I can't believe more people aren't being driven equally nuts by this. I get webex meeting requests in my calendars constantly and cannot click on them....
I feel your frustration - I want the phone numbers for con calls.
My temporary workaround is Gemini calendar - it has a widget and an alternate the calendar. The alternate calendar parses everything. I don't like the alternate calendar as much, but i do like the widget - so i can click on it and bring up the event and click a link.
I did report the calendar issue to Samsung when the captivate first came out, and actually had a support person log it. So maybe 2.2 will fix it. If not, I will install the stock 2.2 calendar.
I seriously thought I was the only person experiencing this. I'm on 2.2 and still having the problem in email app. The urls look broken up for the most part right?
Sent from my SAMSUNG-SGH-I897 using XDA App
Escape311 said:
I seriously thought I was the only person experiencing this. I'm on 2.2 and still having the problem in email app. The urls look broken up for the most part right?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
The problem we are discussing is the URLs, phone number, address not being "clickable" like in other places. Touching a URL should launch a browser; touching a phone number should launch the dialer, etc.
Since 2.2 is a beta, it is hard to say what it is supposed to do.
Gemini calendar doesn't parse any better
bwolmarans said:
Gemini calendar doesn't parse any better
Click to expand...
Click to collapse
Did you go into settings and tell it which items to parse? It works 100% for me. I can click on everything - phone, email, www and map links.
Happy to provide screen shots if you can't find settings.
Thanks ... you have just saved me a lot of frustration every week.
This is amazing on several levels.
One) that it seems so very easy to fix.
Two) that in all the other email and calendar programs I tired including touchdown, it is not fixed, not in the calendar nor in email.
Three ) Given number one, that it just seems so very very odd to me that there are so many thousands of these phones out there and not more people are complaining on xda-developers in particular of this completely messed up feature. I feel like a lone voice prehaps.
I wonder if this is purely a messed up thing on Captivate and not on the other galaxy variants?
alphadog00 said:
Did you go into settings and tell it which items to parse? It works 100% for me. I can click on everything - phone, email, www and map links.
Happy to provide screen shots if you can't find settings.
Click to expand...
Click to collapse
bwolmarans said:
Thanks ... you have just saved me a lot of frustration every week.
This is amazing on several levels.
One) that it seems so very easy to fix.
Two) that in all the other email and calendar programs I tired including touchdown, it is not fixed, not in the calendar nor in email.
Three ) Given number one, that it just seems so very very odd to me that there are so many thousands of these phones out there and not more people are complaining on xda-developers in particular of this completely messed up feature. I feel like a lone voice prehaps.
I wonder if this is purely a messed up thing on Captivate and not on the other galaxy variants?
Click to expand...
Click to collapse
It is broken on others as well - I tried the i9000 2.1 ROM months ago -when i first go the phone - hoping it was a captivate bug.
I think that that most people buying the phone are not using it for business - so calendar items don't contain much data, and they don't miss the functionality.
The iPhone was missing this until version 3.x - so it took apple almost 2 years to add it as a function. I am surprised Samsung overlooked it. But, if 2.2 comes out and it is missing, i will install the stock Froyo calendar and be all set.
BTW - it is an easy fix - but for some reason they did what apple did - although the calendar data is available - they treat the location and body fields like untouchable text - you can't even copy what is there. It is just a matter of telling the calendar app, that these fields are readable and to parse for phone, url, email.
I hope you send a bug report to their customer service email or something. The more people that complain the more likely they fix it.
I would hope that they have 1000's of reports of this already.
But assuming they don't or don't have enough to form a critical mass where the bug gets fixed, I am willing to add another.
What is the procedure for submitting a bug report to Samsung or do I submit it to AT&T?
alphadog00 said:
It is broken on others as well - I tried the i9000 2.1 ROM months ago -when i first go the phone - hoping it was a captivate bug.
I think that that most people buying the phone are not using it for business - so calendar items don't contain much data, and they don't miss the functionality.
The iPhone was missing this until version 3.x - so it took apple almost 2 years to add it as a function. I am surprised Samsung overlooked it. But, if 2.2 comes out and it is missing, i will install the stock Froyo calendar and be all set.
BTW - it is an easy fix - but for some reason they did what apple did - although the calendar data is available - they treat the location and body fields like untouchable text - you can't even copy what is there. It is just a matter of telling the calendar app, that these fields are readable and to parse for phone, url, email.
I hope you send a bug report to their customer service email or something. The more people that complain the more likely they fix it.
Click to expand...
Click to collapse
I have not found a formal method. I emailed their "contact us" link on their web page, and posted to their twitter and facebook accounts.
Like i said before, it took 2 years for apple to fix it - even others at work that were iPhone users didn't mind it as much. It just depends what you are fixitated on. GPS works OK for me - not perfect, but not a show stopper. Others feel differently.
Twitter and facebook - search for samsungmobile.
The only gripe i have with the Galaxy Tab is the abominably slow Email app with Exchange integration. On any app start or when return from reading an Email it takes a full 30 or more seconds to load the Email list (i sync 1 week) and more often than not the screen / app becomes unresponsive and force closes.
I discovered that unlike Touchdown the in-built Email app simply downloads all Emails (1 week horizon) in all sub-folders (i have many, organization freak...). With Touchdown i can pre-select the folders i want on the Phone/Tab, which obviously makes the number of items much smaller.
By now i don't want to change from Email to Touchdown, because I like the integration of Emails & calendar entries, etc. native, but I have to work with the tab on work Email,... can't wait for every mail for 30 sec to load
Does anybody experience this too, and are there any remedies?
thanks
That isn't the case with me. I have 27 subfolders (really), not counting Inbox, Sent, Junk and Deleted folders. I need to manually refresh all but the main Inbox.
Response time moving from folder to folder is also a non-issue, and I sync back a full month (which is thousands and thousands of emails). I don't notice any extra delay when leaving Email and doing something else on the tab either.
I'm using Push, not timed polling, and no "peak schedule" so that may make a difference.
Sounds like you might have some database corruption going on. Try going into Settings/Applications/Manage Applications/All/Email and then "Clear data". This will nuke the mail on your device without changing your account settings. Sync up again and see if you still have the problem.
If you do, go into Accounts and Sync, click on your Exchange account, and click Remove Account, then reboot the Tab. Once you've done that, set your account back up, resync, and see what the situation is.
Croak said:
That isn't the case with me. I have 27 subfolders (really), not counting Inbox, Sent, Junk and Deleted folders. I need to manually refresh all but the main Inbox.
Response time moving from folder to folder is also a non-issue, and I sync back a full month (which is thousands and thousands of emails). I don't notice any extra delay when leaving Email and doing something else on the tab either.
I'm using Push, not timed polling, and no "peak schedule" so that may make a difference.
Sounds like you might have some database corruption going on. Try going into Settings/Applications/Manage Applications/All/Email and then "Clear data". This will nuke the mail on your device without changing your account settings. Sync up again and see if you still have the problem.
If you do, go into Accounts and Sync, click on your Exchange account, and click Remove Account, then reboot the Tab. Once you've done that, set your account back up, resync, and see what the situation is.
Click to expand...
Click to collapse
I will try clear data
I did see the issue reported (with no solution) on other forums though
Thanks
Edit: cleared data, same issue. I am hesitant to re-setup, because others have reported that that didn't help them either. I am on JM6, interesting that you don't hv the issue
shmigao said:
The only gripe i have with the Galaxy Tab is the abominably slow Email app with Exchange integration. On any app start or when return from reading an Email it takes a full 30 or more seconds to load the Email list (i sync 1 week) and more often than not the screen / app becomes unresponsive and force closes.
I discovered that unlike Touchdown the in-built Email app simply downloads all Emails (1 week horizon) in all sub-folders (i have many, organization freak...). With Touchdown i can pre-select the folders i want on the Phone/Tab, which obviously makes the number of items much smaller.
By now i don't want to change from Email to Touchdown, because I like the integration of Emails & calendar entries, etc. native, but I have to work with the tab on work Email,... can't wait for every mail for 30 sec to load
Does anybody experience this too, and are there any remedies?
thanks
Click to expand...
Click to collapse
I'm having this issue too, any solutions?
Same here,
have 50 subfolders
use Countdown actually.
Peter
Same with me. Very slow!!
It was the same on the original firmware/rom, on JK5 and JM6. Also performed full factory reset but it makes no difference.
Using the eval of roadsync at the moment and it works pretty well but it does not integrate very well with the calendar and contacts apps. I will probably configure roadsync for email and the built in app for calendar and contacts to get a working solution. Annoying and very disappointing!!
Search for the port for Galaxy S of the email app from galaxy tab, it solved the slowdowns and it removed the security pass.
Update:
This is it - http://forum.xda-developers.com/showthread.php?t=810454
Sent from my GT-P1000 using XDA App
This worked for me no lag when opening up my corp inbox. Tab now 100% perfect.
Had to change the galaxy email app shortcut as it was set to open the previous account by default. Even though they were called the same it always opened a blank mail box . I then had to change to all accounts. Now resolved
Sent from my GT-P1000 using XDA App
Skimi said:
Search for the port for Galaxy S of the email app from galaxy tab, it solved the slowdowns and it removed the security pass.
Update:
This is it - http://forum.xda-developers.com/showthread.php?t=810454
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
you used the first apk in that thread? i mean the email file in the first post?
shmigao said:
you used the first apk in that thread? i mean the email file in the first post?
Click to expand...
Click to collapse
it worked, but broke my camera (no odex file)
shmigao said:
you used the first apk in that thread? i mean the email file in the first post?
Click to expand...
Click to collapse
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Croak said:
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Click to expand...
Click to collapse
yeah, i can see that in the referred thread...
so is there a newer version that works AND is not taking 30-60 sec to load?
Croak said:
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Click to expand...
Click to collapse
It's old but is usable, the stock one is impossible to use... maybe in future updates samsung can solve this huge problem...
Sent from my GT-P1000 using XDA App
ok, this thread needs to be updated a bit, because just simply referring to the link is bad advise.
it broke my camera (driver crash), probably because the email.apk posted in the other thread linked does not have an *.odex file
i reverted back to the original email.apk and email.odex and my camera is working again.
scary
haha
now i am still stuck with a very slow email app
shmigao said:
ok, this thread needs to be updated a bit, because just simply referring to the link is bad advise.
it broke my camera (driver crash), probably because the email.apk posted in the other thread linked does not have an *.odex file
i reverted back to the original email.apk and email.odex and my camera is working again.
scary
haha
now i am still stuck with a very slow email app
Click to expand...
Click to collapse
You have to use only the email.apk and keep the original Email.odex, then the camera works fine...
The only problem i found is that the version of the port is from an old version... anyone have a more recent version?
Sent from my GT-P1000 using XDA App
Skimi said:
You have to use only the email.apk and keep the original Email.odex, then the camera works fine...
The only problem i found is that the version of the port is from an old version... anyone have a more recent version?
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
There seems to be a new firmware from samsung out... Wonder whether there is a new email client too...
Last time I tried to pull it from the fw, but didn't succeed.
Any solutions on this?
I think the problem is related with security from exchange. Because when I use the stock app I have to assign a pin to access the system, and the mail app works very slow, but when I use a modded version without the security it works normally...
Sent from my GT-P1000 using XDA App
Skimi said:
Any solutions on this?
I think the problem is related with security from exchange. Because when I use the stock app I have to assign a pin to access the system, and the mail app works very slow, but when I use a modded version without the security it works normally...
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Am also looking for solution still newer fw's like JME have not solved it yet
The implementation of Exchange on Android is screwed... I use an Exchange 2010 server and not all my folders show on my android device. And even the ones which show dont update ona regular basis (My Sent folder updates once in a while... Right now it hasn't updated for 2 weeks)
On top of it it doesn't update all the features/items. For instance impossible to have birthdays for contacts. Or impossible to modify an event from the exchange calendar (It's only possible to delete it)
Not much to say. It's disappointing on a phone. It's ridiculous on a tablet (you expect at ;east the email client and the calendar to be perfect on a tablet)
Same happens to me since the beginning, anyone has found a solution???
I think it's unacceptable
Thanks
I was getting a force close error on my Atrix 2 and tried everything to fix it. The error I was getting was.. "The process com.motorola.service.main has stopped unexpectedly. Please try again."
I even returned the phone to the store and got a new one, and later that same day started getting the error again. I figured out the solution if anyone else is getting this same error.
The email situation on this phone is the most unintuitive thing I have ever used. For sync purposes I logged in with my gmail credentials in the "Accounts" section. That also included my gmail email account in the "Gmail" app. But in order to use my other email addresses I had to use the "Email" app. Instead of having to use two apps for email, I decided to enter my gmail address in the Email app as well... that was the problem.
I ended up leaving my gmail address in the accounts entry of the phone, but I turned off notifications for Gmail and Email... and the Messaging app (wow, isn't that redundant?) I installed K-9 Mail and am happily viewing all my mail in one application with no force close error.
I hope this helps someone.
That is an android thing not a Motorola thing.
I have several different email address from several different companies. What I do is set up my gmail accounts to retrieve my email from the outside email accounts and then I only have to set up my gmail accounts on the phone. I can send a receive email from all accounts that I have set up.
For more info on setting that up go here http://support.google.com/mail/bin/answer.py?hl=en&answer=21288
Thanks for the link. I didn't know that gmails mail fetcher would work with other accounts. It looks like it limits to 5 email addresses though. Personally I have 9 email addresses so that wouldn't be an option anyway. K9 really seems to be the best option for me.
Sent from my MB865 using Tapatalk
lilhaiti said:
That is an android thing not a Motorola thing.
Click to expand...
Click to collapse
As much as I love android, I have to admit the iPhone email system is much more intuitive than the stock '3 different apps' in android to handle email.
Sent from my MB865 using Tapatalk
Agnus Dei said:
As much as I love android, I have to admit the iPhone email system is much more intuitive than the stock '3 different apps' in android to handle email.
Sent from my MB865 using Tapatalk
Click to expand...
Click to collapse
It is not an Android issue, just that Motorola did a horrible job of handling it. I have had the original iphone, and the first 3g, I hated them, and I was sent a cease and desist letter from Apple, because I was one of the devs there helping with jailbreaking etc. I have to admit that they did a great job of integrating an all in one solution.
The True Android systems that do not have some "front end" over it, like Moto, HTC, and samsung do, don't have that issue, because they don't come with apps for anything like that on them, you get to install your own e-mail solutions that you like, from the market.
Try a true Google device, and it will only come with the ability to get Gmail, and usually no other email apps are installed by default.
That is why there are some great apps that allow an all in one e-mail solution if you like, including exchange and such, if you want that too. I do have to admit though that Android is WAY more flexible than the iphone for things like this though, but it is still more for someone who likes to tinker and play to get things working they way they want.
I'm a pretty intelligent guy. Im a programmer and I study Theoretical Physics as a hobby. It took me 3 days to figure out what Motorola was trying to accomplish with their email / messaging apps.
I love the versatility of android though. I'm looking forward to a custom ROM release for the Atrix 2.
Sent from my MB865 using Tapatalk
Agnus Dei said:
I'm a pretty intelligent guy. Im a programmer and I study Theoretical Physics as a hobby.
Click to expand...
Click to collapse
Hence the reason why you probably like android.
Your wait for custom ROMs is almost over. The reason the dev section has been kinda quiet lately, is because the few devs we have in here, me included, have been hacking away on ROMs since there is a way to recover now.
I will be releasing a couple myself next week, and I know others are coming shortly after that. Mine will all be close to stock for right now. Others are trying to port some great ROMs for us all here, so that is coming too.... just hang tight a little longer...
Sweet! Thanks for all your work!
Sent from my MB865 using Tapatalk
Hey I´ve got my atrix 2 but sometimes while unlocking the pattern it lags a little bit, and have had twice to force close while writing... normal ?
I'm having a rather odd problem, whenever my friend and I are replying back and forth over email,
the bottom of the email keeps turning into a complete gibberish slab of what seems to be Chinese/Japanese.
The last reply shows fine, but the ones before it are garbled.
I'm running ICS on an asus transformer prime, not rooted and using stock email app.
I have one hotmail account (used to correspond with my friend) and one gmail account on it.
Id gladly supply more info if requested.
Anyone have any clue as to what on earth is going on?
- Sven
Are you using the "stock email app" which means the "Email" app (as opposed to the Gmail app)?
Yessum, the standard email app, not the gmail one.
Ive done some tests to try and replicate the problem, to no avail.
Ive emailed myself from one account to another and replied back and forth about 10 times,
but I can not get it to "chinesify" the older replies lower down the email.
So im not sure exactly where this weird corrupted crud is coming from.
My friend describes it as "there are a buncha blocks at the bottom",
I assume its the same Chinese im seeing except he is missing the font for it.
If theres another good email app (with widget/alerting!) that would solve this,
id gladly give it a spin since in my opinion the standard one isn't all that amazing.
People mention K-9 but that seems to be very phone oriented, not at all for tablets.
Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest