[Q]Virgin Mobile service issue - Optimus One, P500, V Q&A, Help & Troubleshooting

I currently have an issue with my Optimus V, on Virgin Mobile. I haven't received 3G data whatsoever, including picture text messages, over the last couple of weeks. I've rebooted numerous times, and flipped on Airplane mode - traditional Optimus One techniques. Does anybody have any advice? Should I call Virgin Mobile customer assistance and hope?

ok
k3nav7 said:
I currently have an issue with my Optimus V, on Virgin Mobile. I haven't received 3G data whatsoever, including picture text messages, over the last couple of weeks. I've rebooted numerous times, and flipped on Airplane mode - traditional Optimus One techniques. Does anybody have any advice? Should I call Virgin Mobile customer assistance and hope?
Click to expand...
Click to collapse
ok couple questions first before I can even try to be of any help.
1 are you rooted.
2 what rom are you using

PaintballYedi said:
ok couple questions first before I can even try to be of any help.
1 are you rooted.
2 what rom are you using
Click to expand...
Click to collapse
Shoot, I'm sorry. I'm rooted, running the stock rom (VM670ZV4) , locked bootloader. The issue fixed itself this morning. I noticed my "Mobile Network Status" is now "connected", versus disconnected. My question now is, is this problem at VM/Sprint's end or mine? And did VM670ZV9 just fix call quality (not radio issues in this case)?

Related

[Q] 3G connection Loss all the time

Hi guys,
Hope someone can shed some light on my issue.
I have an AT&T Samsung Focus running the new NoDo upgrade with Chevron and my phone tends to lose internet connection all the time. I am using the phone on Fido network in Canada with Fido sim.
I can be on the phone browsing and when i click on a link it just doesn't load.
Today I loaded the email app and in the top corner it said, last update was 15 hours ago, and the account is set up as push mail.
I have to turn the phone off and then on for it to start working again. Turing Airplane mode on and off does not help.
This has been happening since about 4 weeks ago, i though it was reception where i was, but then it started to happen everywhere.
This issue started even when i didn't have any updates installed.
Is anyone else experiencing this as well?
Thanks
mankie said:
Hi guys,
Hope someone can shed some light on my issue.
I have an AT&T Samsung Focus running the new NoDo upgrade with Chevron and my phone tends to lose internet connection all the time. I am using the phone on Fido network in Canada with Fido sim.
I can be on the phone browsing and when i click on a link it just doesn't load.
Today I loaded the email app and in the top corner it said, last update was 15 hours ago, and the account is set up as push mail.
I have to turn the phone off and then on for it to start working again. Turing Airplane mode on and off does not help.
This has been happening since about 4 weeks ago, i though it was reception where i was, but then it started to happen everywhere.
This issue started even when i didn't have any updates installed.
Is anyone else experiencing this as well?
Thanks
Click to expand...
Click to collapse
Welcome to AT&T.
thesecondsfade said:
Welcome to AT&T.
Click to expand...
Click to collapse
Lol, no doubt...
Sent from my ADR6400L using Tapatalk
why would it be AT&T's fault.
Others experiencing this with WP7 or Focus?
It's real annoying, it just happened again, said it lost connection 3 hours ago when checking email.
Anyone... ?

Rogers HTC one x. Strange thing happened last night. Signals related

I got a new one x 2 days ago and its been working fine. However, my battery died last night and the phone turned off.
After plugging in the phone, the phone restarted but it would not connect to the network. I went in the settings and it said the network was disconnected. I tried changing bands from lte to gsm... nothing worked.
I restarted the phone a few times, still No signals.
I then did a factory reset and the signals came back.
I am not sure what happened. is this a software issue?
PS: I should add that this is a Rogers One X that I unlocked. I disabled all of the rogers apps
anyone?
intolaomair said:
anyone?
Click to expand...
Click to collapse
Yes a lot of mobile network issues as well as dropped calls and freaky wi if. Im sure they are looking in to it. I exchanged mine for same reason. Hopefully the promised soon update will fix it. Normally restarts fix it. Sometimes it takes multiple restarts. More than one thread concerning these mobile data issues in general. I'm on the new Asian 1.88 just for those issues. Fingers crossed its fixed. Let u now in a few days at most.
So its software issue and not hardware right?
Thanks
intolaomair said:
So its software issue and not hardware right?
Thanks
Click to expand...
Click to collapse
well i'm not 100% sure its software. Most likely its software.

[Q] Issues on Moto G Dual SIM XT1033 16GB

Dear Dev's
I am facing some critical issues on moto g..
Refer
https://forums.motorola.com/posts/2d65f20700
1. Call Sound blocked sometimes (both way sound is not coming at the time of calling someone or at the time of receiving the call, after a restart its resolved always) : Bug Trigger: OTG cable use or video file play on any video player
2. Network signal loss after switching ON 3G data service. (Network signal fluctuating till 3G is ON) and network Signal loss in No data connection. ( again, already raised in another thread, just for a compilation here)
3. Font rendering, while using chrome or any browser able to see glitch in fonts, its like incomplete font visibility on screen ( already raised in another thread, just a compilation here)
Have anyone else facing the same with Moto G..
If yes then any solution under pipeline...?
plz help, same problems with me too
I'm facing #1 problem. Not sure about the others.
sirtbhopal said:
Dear Dev's
I am facing some critical issues on moto g..
Refer
https://forums.motorola.com/posts/2d65f20700
1. Call Sound blocked sometimes (both way sound is not coming at the time of calling someone or at the time of receiving the call, after a restart its resolved always) : Bug Trigger: OTG cable use or video file play on any video player
2. Network signal loss after switching ON 3G data service. (Network signal fluctuating till 3G is ON) and network Signal loss in No data connection. ( again, already raised in another thread, just for a compilation here)
3. Font rendering, while using chrome or any browser able to see glitch in fonts, its like incomplete font visibility on screen ( already raised in another thread, just a compilation here)
Have anyone else facing the same with Moto G..
If yes then any solution under pipeline...?
Click to expand...
Click to collapse
Try factory reset.
Sent from my Moto G using Tapatalk
already done more then 5 times on all 4 replaced phones..
not able to run on safe mode for complete day..
Does your IMEI number start with 3533 ? If yes, then you have a faulty device...motorola has issued a notice regarding devices which start with these numbers....ask for a replacement for your device.
Sent from my XT1033 using Tapatalk
Androidnow said:
Does your IMEI number start with 3533 ? If yes, then you have a faulty device...motorola has issued a notice regarding devices which start with these numbers....ask for a replacement for your device.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
My IMEIs start with 3550. My phone gets registered to the network & I can send SMS, do USSD but when I try to make or receive calls; no sound. This doesn't happen always but when it happens its irritating. I'm thinking of returning the phone.
Yes there is a 30 day replacement policy at Flipkart . Get it replaced.
Sent from my XT1033 using Tapatalk
major9 said:
My IMEIs start with 3550. My phone gets registered to the network & I can send SMS, do USSD but when I try to make or receive calls; no sound. This doesn't happen always but when it happens its irritating. I'm thinking of returning the phone.
Click to expand...
Click to collapse
Same problem here with ImeI 3550xxxx
sirtbhopal said:
Same problem here with ImeI 3550xxxx
Click to expand...
Click to collapse
Did you check uo with the service centre ? I was told to do that when I contacted Moto's call centre.
major9 said:
Did you check uo with the service centre ? I was told to do that when I contacted Moto's call centre.
Click to expand...
Click to collapse
I have tried all possible solutions (motorola service center, motorola forum, Flipkart, factory reset etc)
sirtbhopal said:
I have tried all possible solutions (motorola service center, motorola forum, Flipkart, factory reset etc)
Click to expand...
Click to collapse
I've filed for a return, they're supposed to call me tomorrow to process it :fingers-crossed:
major9 said:
I've filed for a return, they're supposed to call me tomorrow to process it :fingers-crossed:
Click to expand...
Click to collapse
Tomorrow is the last day for me to return Moto G to Flipkart.,
Not able to decide GO or NO-GO for return.?
sirtbhopal said:
Tomorrow is the last day for me to return Moto G to Flipkart.,
Not able to decide GO or NO-GO for return.?
Click to expand...
Click to collapse
Better file the return..just incase. By the time they process it, the latest Android might come out & you can try if that solves the issue. Else return it,
Same issue for imei start from 3592*****
Received 16Gb Moto G ofrom Flipkart on 5th Aug
IMEI 3592****
issues :
vodafone 3G mode nework fluctuation very frequently.
PLMN switching between (Emergency only->Vodafone IN|Vodafone IN ->Vodafone IN->Airtel | Vodafone IN ->No Service)
In 2G this issue is rarely reproducible
simslot 2 -> E icon is there but not connecting to internet.

[Q] My D820 won't even detect my network

Hi people,
So here is the thing. I brother gave me a D820 purchased in the USA and I was using it just fine until one fine day, it stopped seeing my network. It supports the GSM frequencies at 2G and 3G but it isn't even discovering the network.
On Vodafone India - Now, even when I do a manual search, my network isn't visible. It was working fine earlier but it just isn't now. I have tried everything from reflashing the whole thing, to trying out a custom ROM like CyanogenMod, including the CAF builds.
I have also tried flashing the old radio and that didn't help either.
On Airtel - What is funnier is that I used another network's SIM card and it seemed to be working perfectly for a few days and then the same problem appeared there too. Only this time, it was seeing the network, only wasn't registering on to it. It couldn't be a network issue because the same SIM card worked perfectly on another device.
Request any help to resurrect my paperweight Nexus 5 into being useful again.
Thanks in advance!
buggerman said:
Hi people,
So here is the thing. I brother gave me a D820 purchased in the USA and I was using it just fine until one fine day, it stopped seeing my network. It supports the GSM frequencies at 2G and 3G but it isn't even discovering the network.
On Vodafone India - Now, even when I do a manual search, my network isn't visible. It was working fine earlier but it just isn't now. I have tried everything from reflashing the whole thing, to trying out a custom ROM like CyanogenMod, including the CAF builds.
I have also tried flashing the old radio and that didn't help either.
On Airtel - What is funnier is that I used another network's SIM card and it seemed to be working perfectly for a few days and then the same problem appeared there too. Only this time, it was seeing the network, only wasn't registering on to it. It couldn't be a network issue because the same SIM card worked perfectly on another device.
Request any help to resurrect my paperweight Nexus 5 into being useful again.
Thanks in advance!
Click to expand...
Click to collapse
So you need to give more infomation. A lot of the stuff you're saying is pointless for example (I also tried flashing the ld radio???) there are a lot of radios for the nexus 5. (reflashing the whole thing???) what ROM were you on? what kernel? when and how did it stop working? what were you doing?
Be happy I replied lol it seems like you wrote the post in one big panic of a mess. so go ahead now.
drago10029 said:
So you need to give more infomation. A lot of the stuff you're saying is pointless for example (I also tried flashing the ld radio???) there are a lot of radios for the nexus 5. (reflashing the whole thing???) what ROM were you on? what kernel? when and how did it stop working? what were you doing?
Be happy I replied lol it seems like you wrote the post in one big panic of a mess. so go ahead now.
Click to expand...
Click to collapse
You're right. I was in a state of panic.
The problem just happened. There was no reason for it, nothing. It just stopped detecting my network.
I have tried the following builds. And radios from these build separately, because as I understand, there were some WIFI issues with Lollipop to begin with:
1. KTU84P
2. LRX21O
3. LMY47I
More pointless info: Apart from these I have also tried the latest CyanogenMod 12.1 NIGHTLY (cm-12.1-20150419-NIGHTLY) with the CAF kernel and the standard CyanogenMod 12.1 AOSP NIGHTLY build.
what ROM were you on? - I was on stock KTU84P when the network stopped getting any sort of detection from the device.
what kernel? - Stock kernel that accompanied the above ROM. The phone was not even BL-Unlocked or rooted.
when and how did it stop working? - The when is a week ago. The how is a mystery.
what were you doing? - Nothing. I just woke up in the morning and found that my device has no service. Then I tried a manual network search and my network wouldn't show up. It works perfectly on other devices, the SIM card that is.
So, now I have a phone that doesn't work on my network.
buggerman said:
You're right. I was in a state of panic.
The problem just happened. There was no reason for it, nothing. It just stopped detecting my network.
I have tried the following builds. And radios from these build separately, because as I understand, there were some WIFI issues with Lollipop to begin with:
1. KTU84P
2. LRX21O
3. LMY47I
More pointless info: Apart from these I have also tried the latest CyanogenMod 12.1 NIGHTLY (cm-12.1-20150419-NIGHTLY) with the CAF kernel and the standard CyanogenMod 12.1 AOSP NIGHTLY build.
what ROM were you on? - I was on stock KTU84P when the network stopped getting any sort of detection from the device.
what kernel? - Stock kernel that accompanied the above ROM. The phone was not even BL-Unlocked or rooted.
when and how did it stop working? - The when is a week ago. The how is a mystery.
what were you doing? - Nothing. I just woke up in the morning and found that my device has no service. Then I tried a manual network search and my network wouldn't show up. It works perfectly on other devices, the SIM card that is.
So, now I have a phone that doesn't work on my network.
Click to expand...
Click to collapse
My wife's Nexus 5 D820 has the same issue. Network worked fine on 4/13/2015, but zero network service the next day, 4/14/2015.
Did your problem happen on the same day? Are you on StaighTalk also?
Her phone was on stock software and still locked. Tried everything and figured it's a problem with the phone since putting my sim card in her phone didn't fix the problem. The phone detects sim cards and their registered phone #s, but zero network service. My guess is the cell antenna hardware broke.
We bought a different phone. Wish we could fix it! It would be nice to fix this Nexus 5 that functions fine except no cell service.
jodekirk said:
My wife's Nexus 5 D820 has the same issue. Network worked fine on 4/13/2015, but zero network service the next day, 4/14/2015.
Did your problem happen on the same day? Are you on StaighTalk also?
Her phone was on stock software and still locked. Tried everything and figured it's a problem with the phone since putting my sim card in her phone didn't fix the problem. The phone detects sim cards and their registered phone #s, but zero network service. My guess is the cell antenna hardware broke.
We bought a different phone. Wish we could fix it! It would be nice to fix this Nexus 5 that functions fine except no cell service.
Click to expand...
Click to collapse
My problems started in April, yes. But I am not on StraightTalk. The problem first happened when I was on Vodafone India. Now, even in manual network search, the phone doesn't discover Vodafone at all.
buggerman said:
My problems started in April, yes. But I am not on StraightTalk. The problem first happened when I was on Vodafone India. Now, even in manual network search, the phone doesn't discover Vodafone at all.
Click to expand...
Click to collapse
Hey, I have the EXACT same problem. My Nexus 5 wont detect the Vodafone network in India! I tried all kinds of stuff - flashing the original stock rom, factory reset - nothing worked. All other networks are working fine. The same vodafone sim that wont work in the nexus is working absolutely fine in other phones. I am at my wits end - did you find any solution to this yet? Please let me know.
I have also been facing the same problem on vodafone.50% of the time i am unable to make or receive calls even when signal is present and if the call connects the call receiver cant hear me.The problem is also present in al the other ROMs and rradios i have tried.
iamagoodboy said:
Hey, I have the EXACT same problem. My Nexus 5 wont detect the Vodafone network in India! I tried all kinds of stuff - flashing the original stock rom, factory reset - nothing worked. All other networks are working fine. The same vodafone sim that wont work in the nexus is working absolutely fine in other phones. I am at my wits end - did you find any solution to this yet? Please let me know.
Click to expand...
Click to collapse
No solution at all yet.. Just a very sophisticated paperweight..
Sent from my HTC One M8

Network goes out randomly

Hey guys I was gifted a (used) M8. It came with the lastest official CM12.1, everything unlocked. I have found that network will stop working randomly and switching airplane mode on and off will do the trick. Thing is, I have missed important calls because of this. I've already researched the subject and no one seems to have a solution. This post is my last attempt at fixing this issue. Only details I can give you is I am using a Verizon phone on MetroPCS, and I suppose that has something to do with it. Also, is there any (preferably free) way to get my phone to automatically switch airplane mode on and off every 15 minutes or so when the screen is off?Thanks in advance!
mhrf.90 said:
Hey guys I was gifted a (used) M8. It came with the lastest official CM12.1, everything unlocked. I have found that network will stop working randomly and switching airplane mode on and off will do the trick. Thing is, I have missed important calls because of this. I've already researched the subject and no one seems to have a solution. This post is my last attempt at fixing this issue. Only details I can give you is I am using a Verizon phone on MetroPCS, and I suppose that has something to do with it. Also, is there any (preferably free) way to get my phone to automatically switch airplane mode on and off every 15 minutes or so when the screen is off?Thanks in advance!
Click to expand...
Click to collapse
Have you tried using a stock ROM or changing radios? Is your firmware up to date?
Can't speak from experience from using a cm12 ROM, but generally stock usually works better with signal over AOSP, especially if you're in a poor signal area.
I used to have similar problems, turned out WCDMA and LTE bands that my carrier used were disabled.
For my case (T-Mobile), I simply activated WCDMA 2 & 4 and LTE 2 & 4 and now have signal almost 24/7.
You can do this with CDMA tool since your phone is Verizon branded.
As for automatically cycling Airplane Mode, I'd imagine Tasker can do that.
dbs25 said:
I used to have similar problems, turned out WCDMA and LTE bands that my carrier used were disabled.
For my case (T-Mobile), I simply activated WCDMA 2 & 4 and LTE 2 & 4 and now have signal almost 24/7.
You can do this with CDMA tool since your phone is Verizon branded.
As for automatically cycling Airplane Mode, I'd imagine Tasker can do that.
Click to expand...
Click to collapse
How about page plus which is verizon network. My text and calls work but no data and APN doesnt make a difference ROM wolla gpe 6.1 MM
Phillyfinest89 said:
How about page plus which is verizon network. My text and calls work but no data and APN doesnt make a difference ROM wolla gpe 6.1 MM
Click to expand...
Click to collapse
Three threads and you still ask here too? Please stick to one thread bud. As soon as I see three threads by the same user with the same issue I automatically skip them.
Sent from my HTC6545LVW using Tapatalk
Sorry

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