Dead device - HTC Sensation

Hello
So, as the title says, my phone is dead. Doesn't turn on, doesn't charge, nothing. I just found it like this, it didn't die during usage, it was simply sitting on the table and when I picked it up I noticed it.
Now, obviously, I will send it to warranty, but I have some issues:
- it's unlocked via htcdev; the service Vodafone sends it to is a third party service - will they notice?
- two days ago my volume rocker fell off and I haven't had time to send it to warranty; can they say that I dropped my phone and that's the cause for both the volume rocker and the phone not working? There are abolutely no shock marks on the case, the phone was never dropped, I'm pretty careful with my devices.

Hi.
May be a dumb question, but are you sure its not the battery issue and the set is really dead? I mean have you tried using another battery..??
Sent from my HTC Sensation Z710e using xda premium

anasmunir said:
Hi.
May be a dumb question, but are you sure its not the battery issue and the set is really dead? I mean have you tried using another battery..??
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Shouldn't the LED light up in orange when I plug the phone in even if the battery is the problem? Mine doesn't do anything.

-deleted-

22VIN said:
Shouldn't the LED light up in orange when I plug the phone in even if the battery is the problem? Mine doesn't do anything.
Click to expand...
Click to collapse
No. Sometimes, if the battery is dead, it doesn't even charge or show any sign.. I have faced this kind of problem, thats why I was asking..
Sent from my HTC Sensation Z710e using xda premium

Same here I had no signs of life, no charging light nothing then put another battery in and my device came to life again! So yes please try another battery because it probably is just as simple as your battery. Best wishes
Sent from my HTC Sensation using xda premium

Sadly I don't have another battery I could try and I don't know anybody with a phone that uses a compatible battery so I can't try this.
Thanks for your answers
edit: plugged it in without a battery and still nothing.

22VIN said:
Sadly I don't have another battery I could try and I don't know anybody with a phone that uses a compatible battery so I can't try this.
Thanks for your answers
edit: plugged it in without a battery and still nothing.
Click to expand...
Click to collapse
It will never work without a battery, plugging in the charger without any battery inserted wont do any good since there wont be any battery to charge.. The charger only recharges the battery, it cannot power up the phone..
Before you do anything, try to manage any compatible battery and try to boot up your phone..
If it didn't work, then please visit This thread.
Best of Luck!:good:

Related

[Q] Strange Charging Issue

Hi. I have a S-OFF'd, T-Mobile USA Sensation, Im using Leedroid Sensational 1.0 (cwm 4.0.1.5). My phone died, I tried to reboot it, it did turn on for a few seconds. When trying to charge it, it flashes the led light quickly, progressively becoming slower, then the screen flashes white then sits at a blank, black screen for a few seconds, then seems to turn off (screen turns off and led light stops showing up). The device doesnt get hot, so it cant be the charger overheating. I also cant boot into HBOOT. Any ideas?
EDIT: Left it on the charge all night, still does not turn on, it's got to be that the charging issue is still present (or actually, worse) in CWM 4.0.1.5.
EDIT2: I have tried rebooting it via adb, but the computer doesn't detect it.
Do u have cwm 4.0.1.5
Sent from my HTC Sensation Z710e using XDA App
I have the 4.0.1.5 recovery and my phone wont even charge now (offline). I doesnt have enough juice to even power up so now im screwed.
simplytheone said:
Do u have cwm 4.0.1.5
Sent from my HTC Sensation Z710e using XDA App
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Click to collapse
Yes CWM 4.0.1.5
Mine did this out of the box, I'm just now trying to get something out of it. Otherwise this pos is going back to htc...
Its worth mentioning that there is a red infared type light above "htc" that fades with the red l.e.d.
Sent from my T-Mobile G2 using XDA App
Yes, I have the same issue as of this morning. After installing new CWM. It was charging fine before. Last night I let the battery discharge completely and had it on the charger all night.
When I woke up the LED light was off. Upon unplugging the charger and plugging it back in the LED light blinks (orange) a few times and then it goes off.
I can't turn the phone on at all.
EDIT: Looks like it's the issue with the latest CWM. Here is another thread with the same problem.
http://forum.xda-developers.com/showthread.php?p=16241725#post16241725
I'm gonna buy a new battery and see it the phone boots back up.
Phone boots with a new battery, just got an HTC one from radio shack.
Sent from my HTC Sensation Z710e using XDA App
http://www.amazon.com/gp/aw/d/B005C...=AKIAJMJLJ4O5MRRW6UTA&creativeASIN=B005C2BVFO
Think this would work? It charges the battery externally.
Yea it would work externally, provided your battery is ok... Buy a battery just to be sure. They have always come with atleast a trickle of charge in my past experiences. If it boots, flash the stock pyramid ruu. If not, id say either the new battery is dead (rarely) or your sensation is dead. Or buy an external charger, then send it for repair.
Sent from my T-Mobile G2 using XDA App
crx4xharder said:
Yea it would work externally, provided your battery is ok... Buy a battery just to be sure. They have always come with atleast a trickle of charge in my past experiences. If it boots, flash the stock pyramid ruu. If not, id say either the new battery is dead (rarely) or your sensation is dead. Or buy an external charger, then send it for repair.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Reading other users posts, I think this is an issue from CWM 4.0.1.5, not a hardware issue, but thanks for letting me know.
Im currently rocking the same setup thanks for letting me know about this ill keep an eye on my battery life. Until ClockWorkMod fixes itt
Yup same issue here. Will be buying new battery and/or battery charger to resolve.
Sent from my HTC Glacier using XDA Premium App
I bought a few batteries and an external charger just in case my battery is also fried, although be aware that most of them on the net look like cheap china batteries, so they probably aren't actually 1600MAh.
I honestly think this is BS. It's costing me $16 just to get my phone to boot, I hope Koush or someone else can actually fix the charging issue by CWM 4.0.1.6.
Definitely CWM issue. If your battery is completely discharged, as mine was this morning, here is how to charge your battery without the phone.
It does work. I just charged mine enough to boot up.
http://forum.xda-developers.com/showthread.php?t=1198585

[Q] Pretty Sure Its Gone

But im hoping someone here can tell me otherwise.....
Was at work last night, playing a game on my phone when the battery got low (6%) so i stopped playing, let the phone sit, looked at it a little while later and it was at 2%, it died before i get out of work, no big deal. Get in my car and my car charger isnt working. My car charger has an extra usb outlet on it so i check that with my ipod and it works, so i immediately assume its the phone off charging issue i had before. Except now im not even getting the amber led saying its even trying to charge. Ive tried my wall charger, usb, pulling the battery and leaving it out for a while and nothing. Ive looked around and this has happened to a few people, but they were all under warranty (which i am not) and got it replaced. I was wondering if this has happened to anyone else and if so how did they fix it?
I had the same problem, are you using a custom recovery? The thing that fixed it for me was to charge the battery out of the phone on my external charger
Sent from my HTC Sensation Z710e using XDA App
yeah im using a custom recovery but this hasnt happened to me in a long time. I just recently flashed to the latest CoreDroid and (i think) this is the first time my phone has fully died on me since then but im not sure. My girls friend is gonna come over in a little while, she has the same phone as me so ill see if her battery boots my phone up n if so then ill charge my battery then replace the recovery.
Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App
^^^^
Thanks trying this now. Still have no amber charging led but maybe ill get lucky
Probably old recovery with charging issues. Look up threads by vladnosferatu , he posted a revival method ages ago.
Sent from my HTC Sensation Z710e using XDA App
Bronyr said:
Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App
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Click to collapse
Didn't work for me
**** I think the same thing is happening with me.
Okay no, my charger cable was just loose
so, yeah. My phone is officially ****ED. Just put a fully charged battery in it from my girls friends phone, still wont power on :/
This is even more ****ty due to the fact that i have no warranty
ANYONE know ANY way around this?
If i can somehow get HTC to take this back an send a re-furb im deff. selling it and going back to Samsung. This is the 3rd HTC phone ive had thats given me problems.
Interesting. Would be nice to know what caused it. There is a way to check via adb wherever It's alive a bit, but I'm not sure what commands. Try leaving it with battery out overnight for now.
Sent from my HTC Sensation Z710e using XDA App
my computer wont even acknowledge my device never mind adb. Im close to just breaking this damn thing
I've got stuck with this issue on a couple days ago.When I try to plug the charger an LED light will blink all the time and the phone can't turn on, so I left it for about 5 minute(LED still blink all the time and I can't turn it on).After that I pull a charger from the wall and plug it again at the different plug,then an LED light turn normally orange not blink anymore.After a few minute I've tried to turn it on and it work again!
Why no warranty? Don't HTC have at least one year warranty? The phone hasn't even been out that long. HTC fixed my HD2 under warranty even though it was over13months after I bought it.
Sent from my HTC Sensation 4G using XDA App
Got a hold of HTC. My phone is still under factory warranty gonna send it out tomorrow to have it fixed, the phone doesnt even turn on so im hoping there will be no way for them to find out its rooted.

Explorer will not boot

Hi,
I have found my explorer after a long time and im trying to get it to work. At the moment it does not charge/boot. It has not been htc dev unlocked and its completley stock.
What should i do?
ghori1989 said:
Hi,
I have found my explorer after a long time and im trying to get it to work. At the moment it does not charge/boot. It has not been htc dev unlocked and its completley stock.
What should i do?
Click to expand...
Click to collapse
Visit service centre
Hpsgill said:
Visit service centre
Click to expand...
Click to collapse
Im not sure if its worth it as the phone is soo old
It's possible it's a problem with the charger and/or battery. Try and borrow a compatible charger and battery from someone else (I dunno if other HTC phones use the same battery, if not, it may be hard to find someone).
Also, before doing that even, try turning on the phone while holding the volume down button. If that makes the bootloader screen appear, it may be a software issue. In this case, you could try running one of the RUUs (these are HTC issued applications which run on your computer and reinstall the stock ROM on your phone, at least that's how I understand it).
If you can't access the bootloader, it's probably a hardware issue e.g. problem with battery/charger (easy to replace) or some other important component (not so easy to replace; in this case, it's probably either send to service centre or else buy a new phone).
SifJar said:
It's possible it's a problem with the charger and/or battery. Try and borrow a compatible charger and battery from someone else (I dunno if other HTC phones use the same battery, if not, it may be hard to find someone).
Also, before doing that even, try turning on the phone while holding the volume down button. If that makes the bootloader screen appear, it may be a software issue. In this case, you could try running one of the RUUs (these are HTC issued applications which run on your computer and reinstall the stock ROM on your phone, at least that's how I understand it).
If you can't access the bootloader, it's probably a hardware issue e.g. problem with battery/charger (easy to replace) or some other important component (not so easy to replace; in this case, it's probably either send to service centre or else buy a new phone).
Click to expand...
Click to collapse
I have tried to use my one x charger and i have tried to get into the bootloader. Im going to buy a battery and give that a go.
May be battery must be wake up with external power to battery plus and minus. Current must not be over 1,5 ampers.
Sent from my HTC Explorer A310e using Tapatalk 2
Try with a new battery
Sent from my HTC Explorer A310e using xda app-developers app
lukers said:
Anyone please?
Sent from my HTC One X using xda premium
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Click to collapse
ghori1989 said:
I have tried to use my one x charger and i have tried to get into the bootloader. Im going to buy a battery and give that a go.
Click to expand...
Click to collapse
Hi,
You're not going to believe this but .....
My Son's phone had the same problem and I figured an unusual way of sorting this out.
Did a lot of searching and there are many instances of HTC phones, when left discharged for weeks will not charge.
No solutions though - until now
The charger that came with the phone whistles (low buzzing noise) when the phone is disconnected.
I used this to determine that the phone, when dead, was not charging - I could hear the buzzing when the phone was connected.
Procedure I used as follows:
I warmed up the battery in my hands (told you it was unusual )
put the battery back in the phone
plugged in charger
it goes quite for a few seconds and then starts to buzz (indicating it no longer was charging)
plug out when this happens and repeat from step 3 until the buzzing stops (repeated 4 or 5 times)
once the buzzing didn't reappear indicating it was charging I left charger plugged in
after a few seconds the battery screen appeared with 0% & charging - SUCCESS
left it to charge as normal
If you don't have a (helpful) buzzing charger
you could try plugging out in the charger every 10 seconds
Thanks for all the posts. I managed to get it to boot by replacing the battery.
@haongusa your solution of warming the battery with my hands worked. I now have two batteries :silly:
wish i had seen this post a few weeks back my phone turned off and would not charge had to send it off to htc for repair, which took two weeks.

[Q] HTC One S doesn't power up! blinking LED! please help

My three weeks old HTC One S has completely died. no matter how much I charge it with PC usb and wall charger, it never turns on again! when i charge it the orange led blinks for a while, and sometimes the screen flashes, but never turns on
any ideas??
When you plug it into a computer, what comes up?
barezb said:
My three weeks old HTC One S has completely died. no matter how much I charge it with PC usb and wall charger, it never turns on again! when i charge it the orange led blinks for a while, and sometimes the screen flashes, but never turns on
any ideas??
Click to expand...
Click to collapse
Hey, did you find a solution?
My friend also has a similar problem with his One S...
Mine did the same thing I guess the battery has to charge past 5% before it turns on
Sent from my HTC VLE_U using xda app-developers app
mixalot2008 said:
Mine did the same thing I guess the battery has to charge past 5% before it turns on
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
u should never let ur battery get to low,,, keep it charged... leave it alone for awhile..
Did someone find a solution to this? A friend of mine's One S had exactly the same issue..Also recharged for something like 5-6 hours but never turned on again..suggestions?
Only thing you can try is to boot into 'Fastboot' and try reboot from there, not saying it will work but worth a try cuz mine did the same thing 2 days ago and mine was cuz battery dropped lower than 2% while messing around on computer
barezb said:
My three weeks old HTC One S has completely died. no matter how much I charge it with PC usb and wall charger, it never turns on again! when i charge it the orange led blinks for a while, and sometimes the screen flashes, but never turns on
any ideas??
Click to expand...
Click to collapse
Are you using cwm recovery? If so boot into fastboot and flash twrp. There is a bug with cwm that won't boot the phone while the battery is dead...the led light just flashes and occasionally you will get the screen flash. Unplug the phone from charger and pc, hold volume down + power to enter bootloader then plug into pc to fastboot the twrp recovery.
Sent from my HTC One S using xda premium
I had the same problem a loooooooooooooong time ago. Plug it in, wait for it to have a solid orange LED. Then try to power it on. If that doesn't work, give it a couple more minutes then do a soft reset. If that doesn't work, then you, sir, have a very plush paperweight.
kylepont said:
I had the same problem a loooooooooooooong time ago. Plug it in, wait for it to have a solid orange LED. Then try to power it on. If that doesn't work, give it a couple more minutes then do a soft reset. If that doesn't work, then you, sir, have a very plush paperweight.
Click to expand...
Click to collapse
Dude lol, this was resolved Jan.17th but thanks for ur input:thumbup:
HTC One S/Viper/Elemental Kernel 3.4 beta
TheCrow1372 said:
Dude lol, this was resolved Jan.17th but thanks for ur input:thumbup:
HTC One S/Viper/Elemental Kernel 3.4 beta
Click to expand...
Click to collapse
I just googled to see if the One S had any other LED colours except for green, orange and amber, because I would like to customise them as well, and I saw this thread on the results. Sadly, green, orange and amber is my lot
kylepont said:
I just googled to see if the One S had any other LED colours except for green, orange and amber, because I would like to customise them as well, and I saw this thread on the results. Sadly, green, orange and amber is my lot
Click to expand...
Click to collapse
Yeah that's one of many things that HTC never listens to from suggestions or complaints from end users
HTC One S/Viper/Elemental Kernel 3.4 beta
TheCrow1372 said:
Yeah that's one of many things that HTC never listens to from suggestions or complaints from end users
Click to expand...
Click to collapse
I mean... Come on, even though RIM/BlackBerry are in millions of pounds in the red they still fit 16,000,000 colour LEDs. We as HTC users are stuck with three.
Resolved?
TheCrow1372 said:
Dude lol, this was resolved Jan.17th but thanks for ur input:thumbup:
Click to expand...
Click to collapse
I have the same issue, and I don't see a post that is dated 1/17 or anything from the OP that tells how it was resolved. Care to share?
Unplug your phone, soft reset, go to fastboot, flash twrp recovery and enjoy your phone .
Same problem here I was having random reboots screen frezzing black no response when on fully charged I some how got it fastboot and ran the ics ruu thinking it would fine again since it was stock it worked fine for one day I did update to official tmob jb it stared again except this time it died on full battery finally it just gave out would no longer showing any indication of charging or powering on I sent the phone back to tmo relocked and unrooted and they sent me a new one
Sent from my HTC VLE_U using xda app-developers app
barezb said:
My three weeks old HTC One S has completely died. no matter how much I charge it with PC usb and wall charger, it never turns on again! when i charge it the orange led blinks for a while, and sometimes the screen flashes, but never turns on
any ideas??
Click to expand...
Click to collapse
I have changed my battery with the battery of the One X+ of 2100 mah, if you read here http://forum.xda-developers.com/showthread.php?t=1888741 many people have succesfully done this, anyway in my case the battery was completly discharged ( zero power ) and when I plug the phone to the charged I got this exact situation: orange blinking led with the screen flashing sometimes. I can enter inside fastboot with the charget pluged it but I cannot start the device. I have left the phone connected to the charger for a lot of hours but it doesn't charge. What can I do?

[Q] HTC Inspire DEAD

I pluged my phone in lastnight to charge woke up and it wont do anything. no led on charger. no power on , no nothing, how does a phone just brick like that? everything was working fine. it was all stock no root no nothing as if it came fresh out of the box....can anyone shed some light on it?
enigma2446 said:
I pluged my phone in lastnight to charge woke up and it wont do anything. no led on charger. no power on , no nothing, how does a phone just brick like that? everything was working fine. it was all stock no root no nothing as if it came fresh out of the box....can anyone shed some light on it?
Click to expand...
Click to collapse
Have you tried a different battery? maybe it is not the hardware but the battery that is flaw
glevitan said:
Have you tried a different battery? maybe it is not the hardware but the battery that is flaw
Click to expand...
Click to collapse
I havnt tried it yet I only know one person with the same phone so waiting on him.
i had the same prob in a way while back. what it turned out to be was my htc cable that came with phone had went bad. If you have another phone charger that will plug into phone try that. batter may just be totally dead. when i got up the next morning phone was about to die, and the cable was the problem. something easy to check
I've tried everything new cables new battery.... Even changed the sim cover and battery cover door.... I was able to get another inspire bu is like to get that back up and running if possible
Sent from my Desire HD using xda app-developers app

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