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Hi all,
I noticed a few days ago my HD7's battery was lasting just a few hours after a full recharge. I have now found that the phone is constantly syncronising all the email accounts! (1 live, 1 exchange & 1 Imap)
All 3 accounts are greyed out in the email settings page, so I can't even remove them.
I don't want to do a factory reset as I'll lose all of my Txt messages
Anyone have any ideas...?
Cheers
JQ
Have you rebooted your phone? Also, not absolutely certain about saving text messages but, I believe Live will restore all settings and info after a hard reset. It did on mine when I was switching out HD7s. Just make sure Live sync has run.
Well hard reset will definitely not bring back smses.
As for the sync: for 99% it's some kind of currupted email data.
Maybe try to clean these email accounts. It must be something like that.
I've had similar issue but with looped Contacts sync. Device was endlessly counting synced contacts, I was forcing this to stop after reaching 20000......
The problem was gone once I cleaned my contacts and removed corrupted data. This problem appeared after I made first ActiveSync from my WM6.5 device.
Now it's fine. WLive syncs hotmail emails, calendar and contacts.
Hope this helps......
Hmmmm not sure I can clean out my emails...
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
I've tried disconecting from the internet (airplane mode etc) to see if the sync ever times out but it never does.
Q
jamesquintin said:
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
Click to expand...
Click to collapse
Do you try to sync all that 11,000 emails to your phone? Or just a few days worth of it?
Only the last 7 days worth.
I've changed the passwords on all my email accounts, thinking it might stop as it cant access it, but no joy...
Wierdly the Hotmail mail icon on the start screen has dissapeared and is gone from the apps list (ie I can't go into my hotmail email list)...
Q
Hard to say. It may be a problem started with 11000 emails but I am not sure.
But I'm sure there are some things which cause sync corruption and in this case
only hard reset helps. I think 11000 emails is sick for a device.
it started when my live account didn't update with new emails.
Now the live account is in the email list (under settings) but has completly gone from the rest of the phone! Like if I try and forward a picture via messaging, the hotmail account is not listed, when the exchange and Imap accounts are...
Hopefully the next update will be here within a week or so, and that may solve my problem...
Q
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
chumaj001 said:
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
Click to expand...
Click to collapse
I don't think you can deal with it without hard reset.
I had this contacts loop and it was caused by corrupted and doubled contacts in Hotmail, plus the number of it - it was 1400.
After I sorted this - cleaned, removed empty ones and unnecessary, everything works perfect. So the deal is to clean corrupted data.
problem is that the email accounts never time out, even if there is no data connection, therefore I can't change passwords or anything...
Try to use airplane mode. It should disconnect everything.
yup tried that, no joy
i started using a samsung omnia 7 this weekend, and had the same problem with stuck e-mails. a soft reset while in flight mode did the trick for me. i could then delete all the accounts that were stuck.
I am on the stock ROM rooted. I have a gmail, google apps, facebook app - Not HTC Sense (contacts only) and weather(3 hours) accounts setup. Something seems to hang while syncing and the sync icon stays on for a long time. This will cause emails to be delayed in showing notification.
I cannot figure out what it is that is causing the issue. I am also assuming this is not good for battery life. When it is hung like that I can look at each account on the accounts & sync tab and none of them show active syncing. If I cancel the sync and then sync now they will all sync and complete as expected.
Any one else seeing this? Any ideas on figuring out what account is causing it?
Mine does this too. I'm rooted, running Perfect Storm v1.0. I also did the 'Kernal/OS tweaks'. I'm not sure what caused it, but it's been doing this on and off for a couple days. I also had that ooVoo video app installed and when I uninstalled it, the sync indicator went away. (I had previously set the ooVoo sync to off). I'll post if I find anything.
I selected each account and disabled sync for each one and it still showed the sync icon later on. Do we know what all triggers the sync icon?
Any one else having this issue?
I was having the same issue. No idea what was causing it, I thought it was Facebook, but I froze it and it still was popping up. I did install advanced radio tools in settings from Jcase and leankernal from Imoseyon...
Yeah I am unrooted still and have this same issue with gmail delay. I can send an email to my self and watch it pop up almost immediately on my old eris connected to wifi but actually have to launch gmail to get the email on the thunderbolt. WTF!? Thats basic stuff. I cannot for the life of me figure out how it works fine on the granddaddy eris but not on the grandson TB. I have one personal gmail account and one gapps account. The only difference in the phones (other than the obvious massive power difference) is 4g so I wonder if this 1st gen 4g device wasn't polished enough back at the HTC labs?
n2imagination said:
I have one personal gmail account and one gapps account.
Click to expand...
Click to collapse
I have 1 of each account type as well. What about other of you having this issue?
I've been experiencing this all day. Won't sync my g-mail accounts. I froze HTC Sense, could that be the cause?
EDIT: Unfroze sense and it still won't sync my g-mail. Syncs my contacts fine, just not my calendar or my e-mails. I deleted data and it did nothing except remove all of the e-mails that I had on my phone. Still wouldn't sync so I booted up my backup, and it STILL is not syncing. Please tell me I'm not the only one experiencing this problem.
I hope this is the right place for this question, since I am talking about multiple devices... here's the problem:
On ICS my gmail won't send. The message sits in the list as "sending" and never does.
Background: This happens on both my droid 3 and my tf101, on the D3 it happens on all ICS Roms. On the TF101 it happens with all ICS roms AND the ASUS upgrade.
Things I have tried:
1. Clear Data / cache many times
2. reinstall ROMS / google apps with full wipe, format system, davlik cache etc.
3. Tried different ROMS (Cyanogen Mod, etc.)
I love the feel of ICS on my devices, but I have to be able to send mail via gmail. Any thoughts or advice?
Gmail
souweine said:
I hope this is the right place for this question, since I am talking about multiple devices... here's the problem:
On ICS my gmail won't send. The message sits in the list as "sending" and never does.
Background: This happens on both my droid 3 and my tf101, on the D3 it happens on all ICS Roms. On the TF101 it happens with all ICS roms AND the ASUS upgrade.
Things I have tried:
1. Clear Data / cache many times
2. reinstall ROMS / google apps with full wipe, format system, davlik cache etc.
3. Tried different ROMS (Cyanogen Mod, etc.)
I love the feel of ICS on my devices, but I have to be able to send mail via gmail. Any thoughts or advice?
Click to expand...
Click to collapse
I had this problem a while ago.
But I think I was being stupid. I had my Google account set up, but disabled syncing of mail.
I then set up another e-mail account for my Gmail (Exchange / Corporate) and used this account to send and receive mail.
This worked for a while, but then sending also stopped working.
After deleting this account and enabling syncing for my google account, I started using the Gmail app and never had a problem since.
Don't know if you might have done the same thing?
If not, perhaps try remove and re-add your account.
Added / Deleted Accounts
So I made up a new google acct, then deleted the original. The new account would send mail via the gmail app..... put the original account back on and no mail.
Leads me to believe that it is my account settings for gmail in google... just where should I start?
Fixed
So I went into settings > Acct > Send mail as
I made gmail the default, and a message was sent,
then changed it back to the pop3 acct I wanted to be the default and now email will send.
I have no idea why this works/helps but it did. I will post if anything changes.
My next step is to reinstall an ICS rom on my droid 3 and see if I can send email from there.
Have a great day!
Hi!
I have the same probem and I have tried your solution - it did not work.
What I have noticed is that when I attach a picture in a mail this mail sits in outbox until I reach wi-fi. It does not send mail if it is on mobile network.
I checked every possible setting that I can find to allow sending mail on mobile network... but nothing works.
If anybody has a solution I would be very happy to hear it since this problem is realy annoying.
ICS 4.0.4 cm9
I have a problem, I can not do the update ics 4.0.4 I restarted my Google nekus one
I have two problems since I did a manual upgrade to my I9020T from 2.3.6 to 4.0.4
Exchange Emails - I am using the stock email app. I found that every few hours, the exchange data gets refreshed and all mails gets deleted from handset. Then it will immediately start downloading all mails again from the beginning. This is causing huge data usage and battery drain. I have tried deleting all email accounts, delete call cache in recovery menu and re-creating exchange account again. Still problem persists. When ever the email app starts a refresh, first it will show "No Messages" and then it will again download all emails.
Calendar: Recurring meeting in calendars do not sync with my handset. Other meeting sync without any issues.
Has any body faced such a problem?
I've experienced the same problem with the email client the and the sync.
I had to delete the exchange account from the phone because it ate the battery in 3-4 hours.
You can try deleting data under Settings | Apps | all for calendar, calendar storage, email and exchange services.
Also, I've a lot of issues being resolved by doing a factory reset after updrading to ICS 4.0.4 (just make sure you backup your info).
Factory reset is the last thing I want to do. I have more than 50 games installed and other apps are also installed. I will need to download all of them again if I do a factory re-set. But if there is no solution, I will have to do it any ways. Would a factory re-set delete data from the additional storage on the phone?
Alternatively I have configured touchdown for emails and it works fine. But it does not sync calendar at all. Under accounts and settings, when I open touchdown I do not even see the calendar sync option. Not sure if this is a compatibility issue with ICS.
I finally did a factory reset of the phone and have configured exchange email. Everything seems to be fine. No refresh - delete of emails and recurring meeting sync is too working fine.
Nice!! Good thing is working now!
The problem has come back. I don't think I can do a factory reset every 2-3 weeks. This must be a bug in the stock email client. What is the best alternative email app that I can use? Let me know if you know anything.
I think there is no other solution to this issue unless Google fixes this and I see a remote chance. Untill I am ready to throw this and buy a new phone, I want to get an alternate solution.
I'm on the SGS2, and also on 4.0.4.
My issue is similar, but not quite like yours.
I have some recurring meetings that do sync. I'm just not getting anything new to sync.
Maybe an update will fix it.
Anyway, just wanted to let you know that you're not alone, and that it's not limited to your phone.
-Defiant
Seems to be a common problem - I've also got exactly the same problem on my Desire with 4.0.4
I had issues with stock client and an exchange account too, honestly, after so much researching, i just got Enhanced Email from the market, works so much better
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
anshumandash said:
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
Click to expand...
Click to collapse
I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
bringonblink said:
I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
While I have not tested this exchange server when my Nexus S was running gingerbread, there are others in the company who are connecting to the same exchange server from their gingerbread phones without any problem.
So I am assuming this works on gingerbread. Is there any setting that need to be looked at the exchange server when the connection is from a ICS phone? Just trying to think differently.
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
geejay008 said:
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
Click to expand...
Click to collapse
My problem got resolved by doing factor reset & flashing Google factory images as I was on stock ROM. You can try format of /system in cwm recovery and flashback the ROM. This could be a corruption in Exchange connected. You should take complete backup though.
Alternatively you can try using another email client and see if calendar syncs. There are many in play store.
Right now I am on a custom JB ROM and every thing is fine.
Sent from my Nexus S
I had this problem since I had to reconfigure exchange after out server was migrated. I disabled the calendar sync and the issue did not reappear. Not sure if that is related or just a coincidence.
Is this possible? My sync tends to be really slow sometimes. I've been waiting about 20 mins now for Gmail to push a message to my device. I'm using the TrickDroid v3 ROM.
I cleared my cache for Google Mail and that seemed to work. However, while on a mobile connection Gmail refuses to sync.
I cleared my cache, cleared all the data for Gmail and even deleted the account and re-added it. Still nothing?!?!?! IM and the web works over 3G/HSPA just not sync.
The sync use to he so much better about a year ago. They kept updating the app and other thongs and now the sync just sucks. When people tell me they sent me an email I'm forced to go into gmail and refresh myself or ill stay waiting forever.
Sent from my HTC one sex
My problem was an APN issue, I just needed to clear out some other settings I had in there. The sync seems to work fine and it's quick enough.