[Q] Wifi Issues - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I've had this amazing tablet for 2 weeks now but sadly I seem to have an infuriating Wi Fi issue.
It connects fine
The reception is excellent
When I download large files (ie the data for a game), the network just drops out and reconnects. When I'm not downloading anything sizeable, it's fine.
Any ideas?

*Shameless bumpski*!

Is "Power Saving" on? If so, turn it off. Other than that, maybe it's your router? I haven't had the same issue with my Note 10.1, either at home or on the road.

jonboyuk said:
I've had this amazing tablet for 2 weeks now but sadly I seem to have an infuriating Wi Fi issue.
It connects fine
The reception is excellent
When I download large files (ie the data for a game), the network just drops out and reconnects. When I'm not downloading anything sizeable, it's fine.
Any ideas?
Click to expand...
Click to collapse
Try changing the channel on your router. Usually 1 and 6 are the best.

Thanks for both of your replies.
So - it continues - I've tried all the channels on my router now (BT Home Hub 3) and it still disconnects when downloading large files only. Power saving is off also!
I phoned Samsung - they didn't know and said that it was mostly likely a rare faulty unit. So - I've taken it back to the shop and I've just been given a brand new one.
Guess what. SAME THING! Grrr. So it can't be the device, it must just be a weird incompatibility with my router? Any other ideas or know of any apps that might help me resolve this?
The only other thing is to wait for the JB upgrade and hope that fixes it :/

Right further developments - when I connect to a hotspot like starbucks (where the connection speed is limited), I can download HUGE files and it never disconnects.
So therefore either the Note 10.1 doesn't like an 85mb connection or it's the only device in my house that hates my router....
Annoying though! Still would appreciate any thoughts on the matter.

Get a different router...sorry, someone had to say it.

sledgie said:
Get a different router...sorry, someone had to say it.
Click to expand...
Click to collapse
Useful.
I've actually slowed the router down from wifi b/g/n to just b/g and now the tablet works perfectly fine.
So obviously there's an issue with the wireless-n on the note because all my other devices work fine at this rate.
I hope JB will fix that.

I have no issues with the Wi-Fi on this tablet, I'm quite pleased with the dual band.
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Since you are the only one to have this problem it's obviously not an issue with the note.
Sent from my GT-N8010 using Tapatalk 2

Yeah, sounds like something with the N implementation of your router not getting along with the Note. I have a Netgear N300 router I bought in the spring, and the Note has no problems running on it in N. I get blazing fast speeds, and haven't had problems with file transfers of any size (I've moved a few 1.5GB movies over the network to it).
Is your current router an older model? Many of them were labelled "draft-N", and the implementation may not be totally correct for N devices. Also, try updating your router firmware if possible, and if that doesn't work give one of the alternative router firmwares (Tomato or DD-WRT for example) a try.

saltorio said:
Yeah, sounds like something with the N implementation of your router not getting along with the Note. I have a Netgear N300 router I bought in the spring, and the Note has no problems running on it in N. I get blazing fast speeds, and haven't had problems with file transfers of any size (I've moved a few 1.5GB movies over the network to it).
Is your current router an older model? Many of them were labelled "draft-N", and the implementation may not be totally correct for N devices. Also, try updating your router firmware if possible, and if that doesn't work give one of the alternative router firmwares (Tomato or DD-WRT for example) a try.
Click to expand...
Click to collapse
Thanks - well this is the funny thing. When N is on, it connects perfectly and until it 'conks out' it downloads at an incredible speed. Then reconnects!
The router is a British Telecom special and sadly I'm kind of locked to it as it's not a standard ADSL model, rather a fibre optic one and they don't come easily in the UK (afaik). It's not draft-N either...it's just a final implementation of N!
The wireless has a 40Mhz option with N but that seemed to do the same. It's only when I knock N out it's alright.

Exact Same Issue
I have the exact same issue. Only drops out at N speeds with large file transfer. Starts off fine, getting great speeds of almost 4 mb / s, but then just stops.
If I switch n file transfer off, it works fine, but at much slower speeds around 1 mb / s
I am using a zoom 5350 cable modem / router - the firmware is updated by the cable supplier which is Comcast.
Anyone have any ideas here? I also returned my first note to as I thought this was a hardware flaw, but new one I got yesterday does the same.

Solved
mo1991 said:
I have the exact same issue. Only drops out at N speeds with large file transfer. Starts off fine, getting great speeds of almost 4 mb / s, but then just stops.
If I switch n file transfer off, it works fine, but at much slower speeds around 1 mb / s
I am using a zoom 5350 cable modem / router - the firmware is updated by the cable supplier which is Comcast.
Anyone have any ideas here? I also returned my first note to as I thought this was a hardware flaw, but new one I got yesterday does the same.
Click to expand...
Click to collapse
Update - shockingly, unplugging the cable modem / router and powering it back up now has transfers working at full n speed with no dropouts. Software glitch with the cable companies firmware update perhaps that reset??
Anyway, after having a good 25 attempts drop out before this, every attempt has worked fine since power on/off of modem/router.

mo1991 said:
Update - shockingly, unplugging the cable modem / router and powering it back up now has transfers working at full n speed with no dropouts. Software glitch with the cable companies firmware update perhaps that reset??
Anyway, after having a good 25 attempts drop out before this, every attempt has worked fine since power on/off of modem/router.
Click to expand...
Click to collapse
No way! That's bizarre!! Good to know it's not just me.....I will try a full reset of my modem/router and see what happens.
If this fixes it, I will kiss your face.

Related

Question about stealth tethering using WMWifiRouter on Sprint TP2 (WM6.5)

For the past couple of days, I've been reading numerous threads on how to tether on Sprint's Touch Pro 2 (Stock WM6.5). I ultimately decided to go with the latest WMWiFiRouter program trial (I'll purchase it if it works out good.) What I am confused about is, do I need to install the ICS_and_WModem_Fix.cab prior to installing WMWifiRouter, so that I can stealth tether? I don't want Sprint charging me. Also, do I need to do any of the reg edits if I plan on using WMWifiRouter? Thanks!
PapaPrem said:
For the past couple of days, I've been reading numerous threads on how to tether on Sprint's Touch Pro 2 (Stock WM6.5). I ultimately decided to go with the latest WMWiFiRouter program trial (I'll purchase it if it works out good.) What I am confused about is, do I need to install the ICS_and_WModem_Fix.cab prior to installing WMWifiRouter, so that I can stealth tether? I don't want Sprint charging me. Also, do I need to do any of the reg edits if I plan on using WMWifiRouter? Thanks!
Click to expand...
Click to collapse
Nope just install and go. I've tested with the stock rom and it worked great.
AstainHellbring - I'll take your advice and install only the WMWifiRouter without installing any of the cabs. Thank you sir!
If this helps I've used wmwifirouter for a year or so on my verizon tp2 and I used USBmodem before that on my HTC Touch and never got charged anything for either, I'm guessing it'd be the same thing for sprint.
I was able to tether using the 3G to Wifi connection, without any issue. However, I am somewhat confused as to the steps to follow when tethering via 3G to USB. I don't have ActiveSync/Windows Mobile Device Center on my laptop. Is it necessary to install this in order to tether using a 3G to USB (wired) connection with WMWifiRouter? I tried to tether (without running ActiveSync) this way by first starting the 3G to USB connection. After it finished loading and was ready to connect, I connected the USB cable from my phone to the laptop and Windows7 automatically loaded the RNDIS drivers. A connection was established and it allowed me to tether. What I'm confused about is, what am I supposed to select on the phone when it prompts me, (ActiveSync, DiskDrive or Internet Sharing)? And would selecting that option allow me to tether stealth? Lastly, when stopping the service, do I stop the tether from the program first and then disconnect the cable from the laptop or is there something else I need to do?
PapaPrem said:
I was able to tether using the 3G to Wifi connection, without any issue. However, I am somewhat confused as to the steps to follow when tethering via 3G to USB. I don't have ActiveSync/Windows Mobile Device Center on my laptop. Is it necessary to install this in order to tether using a 3G to USB (wired) connection with WMWifiRouter? I tried to tether (without running ActiveSync) this way by first starting the 3G to USB connection. After it finished loading and was ready to connect, I connected the USB cable from my phone to the laptop and Windows7 automatically loaded the RNDIS drivers. A connection was established and it allowed me to tether. What I'm confused about is, what am I supposed to select on the phone when it prompts me, (ActiveSync, DiskDrive or Internet Sharing)? And would selecting that option allow me to tether stealth? Lastly, when stopping the service, do I stop the tether from the program first and then disconnect the cable from the laptop or is there something else I need to do?
Click to expand...
Click to collapse
activesync or mobile device center is required to use wmwifirouter as it contains the drivers needed (vista and 7 have the MDC drivers and backend included, the extra thin gyo uinstall is just the GUI frontend)
when the dialog pops up asking if you want activesync, disk drive or internet sharing it doesnt matter what you choose, wmwifirouter will override the choice with its own connection
as for disconnecting, ive never had any issues with any means of disconnection (IE unplugging first or closing the app first)
Thank you defaultdotxbe. So if my laptop is running Windows 7, I don't need to install ActiveSync/Mobile Device Center since Windows 7 has the MDC drivers and backend included? If so, I guess that explains why I was able to tether without ActiveSync.
Personally, I noticed that the speed is higher when tethering with the USB cable compared to Wifi tethering. The phone also seems to get less warm.
Have any of you guys been able to compare the speed/stability tethering via USB using WMWifiRouter compared to USB tethering with the built in ICS?
the biggest difference ive found is that whenever the connection is lost with ICS you can reconnect the app, with wmwifirouter is automatically goes back to waiting for connection and reconnects without me having to do anything
and it gets less warm because just the cellular radio is going with USB, with wifi cellular and wifi are going (which also drains the battery faster)
wifi is nice when you just want to jump on for 5 minutes and look something up real quick, with USB im able to tether for 12 hours straight and still have 100% battery when im done
defaultdotxbe said:
wifi is nice when you just want to jump on for 5 minutes and look something up real quick, with USB im able to tether for 12 hours straight and still have 100% battery when im done
Click to expand...
Click to collapse
Don't try pushing the connection too hard then because mine dies/overheats a few times a day because I have it connected (usb) to my computer 24/7 for torrents... I've even tried putting a fan directly on the battery and it still locks up/dies at least twice a day.
Papaprem when it asks you how to handle the phone you don't have to do anything it will close on it's own in a few seconds.
em0rox, youre right, it does close on its own. Only problem is, it was using the stock IntShr.exe instead of the IntShrUI.exe file. The stock IntShr.exe file doesnt have the Network Connection selection box for Sprint/Phone As Modem. It just has the PC Connection box for USB or Bluetooth. Here is what I mean:
IntShr -
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
IntShrUI -
I basically had to make a copy of IntShrUI and rename it to IntShr.exe. Then I overwrote the stock IntShr.exe file with the renamed one. Now everything is good.
em0rox said:
Don't try pushing the connection too hard then because mine dies/overheats a few times a day because I have it connected (usb) to my computer 24/7 for torrents... I've even tried putting a fan directly on the battery and it still locks up/dies at least twice a day.
Papaprem when it asks you how to handle the phone you don't have to do anything it will close on it's own in a few seconds.
Click to expand...
Click to collapse
never had an issue, i dont use it for torrents or anything heavy though, just typical web browsing without having to worry about my office's proxy blocking me
i have occasionally had it overheat, but never lock up or anything (the LED flashes green and orange and the battery wont charge, i unplug it for a few mins and plug it back in and all is well)
PapaPrem said:
For the past couple of days, I've been reading numerous threads on how to tether on Sprint's Touch Pro 2 (Stock WM6.5). I ultimately decided to go with the latest WMWiFiRouter program trial (I'll purchase it if it works out good.) What I am confused about is, do I need to install the ICS_and_WModem_Fix.cab prior to installing WMWifiRouter, so that I can stealth tether? I don't want Sprint charging me. Also, do I need to do any of the reg edits if I plan on using WMWifiRouter? Thanks!
Click to expand...
Click to collapse
Why bother with WMWiFiRouter when the HTC Wi-Fi Router program works just as well (and doesn't cost a thing)?
WMWifiRouter also allows USB and Bluetooth connections. It doesn't require any regedits also.

Not finding 5ghz Wifi Signal

Is anyone else having issues with their Nexus 5 not finding their 5ghz Wifi network?
My N7 does have some issues however if I toggle the airplane mode on it, it will find and connect the 5ghz network.
However, on the N5 toggling airplane mode, restarting the phone, nothing seems to find it.
The network is not hidden, though did try just entering the WiFi information to the phone to give it a try and it still didn't find or connect.
I downloaded Wifi analyzer and it won't find the network either.
Not much help this mate other than it's working for me
My N5 wouldn't detect my wifi signal at home. I changed the wifi channel on the router from 13 to 11, then the phone could see it fine.
After doing this, I recall having exactly the same problem last year with the N4 (before I sent it back).
I use channel 13 normally because there's less interference from surrounding wifi routers in my street, but for some reason Nexus phones don't like it :-/
MrBelter said:
Not much help this mate other than it's working for me
Click to expand...
Click to collapse
May I ask what channel you are on?
20 or 40mhz?
I have tried on both 20 and 40mhz and normally have my 5ghz on channel 52.
setspeed said:
My N5 wouldn't detect my wifi signal at home. I changed the wifi channel on the router from 13 to 11, then the phone could see it fine.
After doing this, I recall having exactly the same problem last year with the N4 (before I sent it back).
I use channel 13 normally because there's less interference from surrounding wifi routers in my street, but for some reason Nexus phones don't like it :-/
Click to expand...
Click to collapse
Using channel 13 is a big no, no as it will cause interference in 2,483.5–2,500 MHz which is highly restricted by the FCC.
Also, using channel 13 does not negate co-channel interference from channels 9, 10, 11, 12, either.
The only channels you should ever use for 802.11 2.4GHz band should be 1, 6, 11 - In other markets, channel 14.
I'd recommend the app called wifi analyzer and find the channel that has the highest dBm rating out of 1, 6 and 11 and use it.
---------- Post added at 09:23 PM ---------- Previous post was at 09:19 PM ----------
mastermind278 said:
Is anyone else having issues with their Nexus 5 not finding their 5ghz Wifi network?
My N7 does have some issues however if I toggle the airplane mode on it, it will find and connect the 5ghz network.
However, on the N5 toggling airplane mode, restarting the phone, nothing seems to find it.
The network is not hidden, though did try just entering the WiFi information to the phone to give it a try and it still didn't find or connect.
I downloaded Wifi analyzer and it won't find the network either.
Click to expand...
Click to collapse
I know you said it is not hidden but - sometimes the SOHO devices will seperate the SSID's 802.11N between the 2.4 and 5 band in the settings so I'd say double check them. Also, the wifi analzyer will not pick up a network unless it is sending SSID beacons.
---------- Post added at 09:25 PM ---------- Previous post was at 09:23 PM ----------
mastermind278 said:
May I ask what channel you are on?
20 or 40mhz?
I have tried on both 20 and 40mhz and normally have my 5ghz on channel 52.
Click to expand...
Click to collapse
The 20 and 40mhz is the bandwidth you'll use - the 20 will be the slower one as you have less RF to pass data over.
You're not alone. Mine doesn't see my 5GHz network either, just my 2.4GHz. I've restarted router, restarted phone, no avail. I have my channels set to automatic.
Same here. The phone initially saw the 5GHz WiFi upon the first start up, but after the initial update, it cant see it anymore.
EDIT: So I loaded WiFi Analyzer and went into settings. I noticed that the some "available" 5 GHz channels were selected: 36, 40, 44, and 48. I set my router to channel 44 (5220 MHz), lower channel extension, dynamic channel width, N/A mixed and the phone can see it again. However, there is only one bar (it's always low on this router anyway).
I only get 1 or 2 bars on 5ghz vs 4 on 2.4ghz
Sent from my Nexus 5 using Tapatalk
As of now, it looks like it won't connect to UNII-2 5GHz channels (channels 52-140), which require the use of DFS. Can anyone see if they can use UNII-3 Channels? 149-165?
Is ANYONE having success connecting to any channels 52-165??? I'm curious if this is a SW or HW related issue.
fintheman said:
As of now, it looks like it won't connect to UNII-2 5GHz channels (channels 52-140), which require the use of DFS. Can anyone see if they can use UNII-3 Channels? 149-165?
Is ANYONE having success connecting to any channels 52-165??? I'm curious if this is a SW or HW related issue.
Click to expand...
Click to collapse
For what it's worth, I set my TPLINK TL-WDR3600 v1 w/ DD-WRT 5GHz radio to Channel 149 (5745 MHz), N/A Mixed, Dynamic width, upper extension channel and I was *successful* seeing and connecting to the AP.
Starfire-1 said:
For what it's worth, I set my TPLINK TL-WDR3600 v1 w/ DD-WRT 5GHz radio to Channel 149 (5745 MHz), N/A Mixed, Dynamic width, upper extension channel and I was *successful* seeing and connecting to the AP.
Click to expand...
Click to collapse
So, my next thing to find out.
Does a client (The broadcom) chip have the ability to see if DFS is used or not used? If so, the device may not allow you to use it since those channels on UNII-2 are supposed to be limited to only using those channels if it is used.
This may be what is to come due to the FCC coming down on 802.11AC and mimo as of late.
I guess the next question is. Does anyone have DFS on their 5Ghz capable home router device? If you turn it on, I believe you may be able to use those channels. (Theory)
fintheman said:
So, my next thing to find out.
I guess the next question is. Does anyone have DFS on their 5Ghz capable home router device? If you turn it on, I believe you may be able to use those channels. (Theory)
Click to expand...
Click to collapse
Again for what it's worth, I enabled "radar detection" in the advanced settings of the 5GHz radio in dd-wrt for my router and set the frequency to auto. It settled on channel 36 and I did connect.
I don't know if the router is DFS enabled and if dd-wrt properly enabled it. Is there a way of prompting the radar detection to force a channel change?
Starfire-1 said:
Again for what it's worth, I enabled "radar detection" in the advanced settings of the 5GHz radio in dd-wrt for my router and set the frequency to auto. It settled on channel 36 and I did connect.
I don't know if the router is DFS enabled and if dd-wrt properly enabled it. Is there a way of prompting the radar detection to force a channel change?
Click to expand...
Click to collapse
I read up on the settings - Enable radar and auto channel for DD WRT - Now is there a way to force it to change? If you had another device capable of broadcasting on 5Ghz, I imagine it may be possible.
fintheman said:
I read up on the settings - Enable radar and auto channel for DD WRT - Now is there a way to force it to change? If you had another device capable of broadcasting on 5Ghz, I imagine it may be possible.
Click to expand...
Click to collapse
<grin> I thought of that. I have another 5GHz access point and tried to bump out the DFS(?) router. I set the same frequency on the interfering AP and then re-applied the first radio's settings. The first AP settled on a different frequency. I tried bumping it again, and it *appears* as if it settled back to the original frequency. However, I can reapply the settings without changes and I don't always return to the same frequency. Also, my Nexus 5 can't find it when it's on 36 (where it settled) so I'm back on 149 fixed for now.
Update - Turns out that my second AP auto-selected 36 which explained why it masked the first AP's signal. Now they are both happily separate (36 and 149).
Hope this helps, but it's not terribly scientific.
I decided to keep playing around with the settings and apparently putting the WiFi on channel 161 seems to have done the trick.
Thanks guys!
mastermind278 said:
I decided to keep playing around with the settings and apparently putting the WiFi on channel 161 seems to have done the trick.
Thanks guys!
Click to expand...
Click to collapse
So I got my setup working. I've got two routers and offset them with channels 161 and 165. I'll have to see how this shakes out over the next week to see if I'm dropping connections on any of the devices...
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"lightbox_stop_slideshow": "Stop slideshow",
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"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
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Hey guys,
by all accounts it appears as a new SW restriction as of Lollipop official release, since my n5 could connect to any channel in 5GHz band (EU regulatory domain, so only channels 36,40,44,48,52,56,60,64,100,104,108,112,120,128,132,136,140) on every 4.4.x release and on first 5.0 dev preview (i didn't try installing any other builds). 20mhz/40mhz/80mhz wide, does not matter, all were working just fine (nexus5 is 40mhz capable though). Right after flashing release version of 5.0 posted on google images I am not seeing any DFS channels anymore, so only 36,40,44,48 are there, since I'm in Europe. But that explains why some of you see 149-165 channels in US for example, since they do not require DFS scanning. Enabling DFS scanning for testing purposes on those lower channels (36-48 for ex) makes no sense, since there are no military or weather radars in this space and regulatory bodies do not require it anyway.
This is a pretty bad move from the google side, since while home users don't really care about switching their home routers back to non-DFS channels, in the enterprise world those phones are going to use 2.4Ghz primarily, since nobody is going to adjust the network when someone decides to block a spectrum on some clients. Now considering the fact that 802.11ac is 5GHz only, why would you buy a phone 802.11ac capable that doesn't support most of the 5GHz spectrum?
Hope to see the change in the upcoming update if any.
Cheers,
Slava.
Yup, all the other changes don't mattter...gotta be Ch 161 on 5G. LAME!
fintheman said:
As of now, it looks like it won't connect to UNII-2 5GHz channels (channels 52-140), which require the use of DFS. Can anyone see if they can use UNII-3 Channels? 149-165?
Is ANYONE having success connecting to any channels 52-165??? I'm curious if this is a SW or HW related issue.
Click to expand...
Click to collapse
THANK YOU man. I tried channels between 60 and 130 and no success. 36+40 works. Thank you
varkokonyi said:
THANK YOU man. I tried channels between 60 and 130 and no success. 36+40 works. Thank you
Click to expand...
Click to collapse
Yeah. I'm on 161 5ghz
Sent from my SM-G920T using XDA Free mobile app

Nexus 5 won't work with my WiFi network

Nexus won't connect to my WiFi network , I was using my nexus 5 without issues but today we upgraded the internet speed , and to be able to do it ,we had to get a new modem (besides the new data plan ) , the thing is now I can't get internet on my phone while connected to the WiFi , it connects but I can't do do anything , when I open the browser I get this message :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I can use WiFi with my laptop , and I tried everything I could ,I reset the modem , made a new network with new password etc , I changed the configuration of the router so that the network won't have WPS , I set the DNS values to the "Google ones " 8.8.8.8 and 8.8.4.4 , I don't know what do to do anymore :'(
Sent from my Nexus 5 using Tapatalk
Just checking...Have you plugged the modem into the wrong hole on the router?
meangreenie said:
Just checking...Have you plugged the modem into the wrong hole on the router?
Click to expand...
Click to collapse
That was also an issue ,if I connect the modem to the router where it should go ( and were it was before we upgraded the modem) , the hole says "internet " then I don't get internet , only when I put it in a "normal LAN hole"is that I get internet :/
Sent from my Nexus 5 using Tapatalk
Check Modem or Router settings for MAC filtering.
It's got to go in the int port or you won't have a dhcp server and only 1 device well be able to connect.
Wire it up correctly then turn both the modem and router off for a minute, then turn back on the modem and wait a couple of minutes or until the lights confirm it's connected, then turn on your router and wait a minute, then try connecting to it.
meangreenie said:
It's got to go in the int port or you won't have a dhcp server and only 1 device well be able to connect.
Wire it up correctly then turn both the modem and router off for a minute, then turn back on the modem and wait a couple of minutes or until the lights confirm it's connected, then turn on your router and wait a minute, then try connecting to it.
Click to expand...
Click to collapse
OK I put the modem cable in the "internet port " on the router , now I get no internet at all :/
Another question , should I put my second cable ( the one that goes to my roomate's laptop ) on the router or on the modem ?
Znamir81 said:
Check Modem or Router settings for MAC filtering.
Click to expand...
Click to collapse
And what should state under these settings ?
Gesendet von meinem Nexus 5 mit Tapatalk
if your modem has LAN ports then it's likely an all in one router/modem.. for basic setup just use that one
it gets complicated after that as how to set two up as you only want one to be serving ideally, and the 2nd as a wireless access point or client repeater..
sorry if I have your situation wrong
Chad_Petree said:
And what should state under these settings ?
Click to expand...
Click to collapse
Disable MAC filtering if you have it enabled or add your Nexus 5 and other wireless devices MAC address to allowed section.
Chad_Petree said:
OK I put the modem cable in the "internet port " on the router , now I get no internet at all :/
Another question , should I put my second cable ( the one that goes to my roomate's laptop ) on the router or on the modem ?
And what should state under these settings ?
Gesendet von meinem Nexus 5 mit Tapatalk
Click to expand...
Click to collapse
What?
Ok first shut down the modem and the router. Plug in the cable from the modem into the "internet" port on the router. Turn on everything and you should be all good.
Your roomtates laptop should be plugged into one of the LAN (the other 4 ports) on the router.
Go to your Nexus 5 Settings, look under WiFi for your router - are the settings correct & matched to those of your (new) router? What are they? Do you have another smartphone or tablet or wireless PC - connecting & working with this new router?
You might want to power down your router/modem, wait 5 or 10 minutes - then reboot it & wait for it to resync (DHCP or static IP) with all the network devices, including the N5? Make sure you have the SSID and security key or password saved or copied down first in case you have to restore them, including DNS settings.
Seeing that your location is Berlin - check to make sure your WiFi band(s) are set correctly on this new router.
Can you disable temporary your wireless security & connect openly with the N5?
Most modem/router can be reset to its factory default settings - read your manual & do it as a kind of last resort ... copy & save your current settings. Do these troubleshooting steps-by-steps & don't overlook the obvious - google/download/install/run "inSSIDer 3" by MetaGeek on a laptop or desktop with wireless access, it's a very user-friendly & useful diagnostic tool to analyze and troubleshoot network signals, etc.
meangreenie said:
if your modem has LAN ports then it's likely an all in one router/modem.. for basic setup just use that one
it gets complicated after that as how to set two up as you only want one to be serving ideally, and the 2nd as a wireless access point or client repeater..
sorry if I have your situation wrong
Click to expand...
Click to collapse
Hey , no need to be sorry , you guys are bringing me in the right direction ... Sooo I checked my old modem and yeah it has a USB port, 2 telephone ports and a port named "Ethernet" whereas my new modem has just 2 telephone ports and 5 "LAN ports " , our internet company just gives a modem and if we want to have WiFi then we need to pay 2 euros more , my roommate had always used a modem +router combo but it looks like that won't work with this modem anymore , maybe the company got this new modem to make the set up process easier for people and of course to prevent people like us from getting WiFi with our own methods :/
Gesendet von meinem Nexus 5 mit Tapatalk
Chad_Petree said:
Hey , no need to be sorry , you guys are bringing me in the right direction ... Sooo I checked my old modem and yeah it has a USB port, 2 telephone ports and a port named "Ethernet" whereas my new modem has just 2 telephone ports and 5 "LAN ports " , our internet company just gives a modem and if we want to have WiFi then we need to pay 2 euros more , my roommate had always used a modem +router combo but it looks like that won't work with this modem anymore , maybe the company got this new modem to make the set up process easier for people and of course to prevent people like us from getting WiFi with our own methods :/
Gesendet von meinem Nexus 5 mit Tapatalk
Click to expand...
Click to collapse
ok.. look up on the internet for instructions, on your new modem/router, on how to get to it's settings ... then you can see what options you have
meangreenie said:
ok.. look up on the internet for instructions, on your new modem/router, on how to get to it's settings ... then you can see what options you have
Click to expand...
Click to collapse
So you, like you said, I have to use the new modem I got , I can't plug in a router, now checking my Provider's website I realise that there's two different devices, the one I have Hitron cve-30360 ( I assume is a model specifically built for my provider - Kabel Deutschland- is a "Cable-router and WLAN-Router" and there's another (more expensive) device homebox fritz box 6360, which is a "Modem, WLAN-Router, Server and Telephone System" so what's basically the difference between this two devices? To be honest I thought the device I had was a modem and it turns out it's a "Cable-router"
Chad_Petree said:
So you, like you said, I have to use the new modem I got , I can't plug in a router, now checking my Provider's website I realise that there's two different devices, the one I have Hitron cve-30360 ( I assume is a model specifically built for my provider - Kabel Deutschland- is a "Cable-router and WLAN-Router" and there's another (more expensive) device homebox fritz box 6360, which is a "Modem, WLAN-Router, Server and Telephone System" so what's basically the difference between this two devices? To be honest I thought the device I had was a modem and it turns out it's a "Cable-router"
Click to expand...
Click to collapse
I had a read up, unfortunately most info is in German for me, but the info on the main site is indeed confusing
it does appear to be an all in one cable modem wifi router, check the features page, euro docsys3.0 compliant.. also the picture of the back shows a cable connector, so it has to be.
You should be able to connect everything to that wirelessly and wired.. you should of been supplied an ssid and password
edit, unless your cable company turned off the wireless and locked you out of the settings on the new device.. in that case connect the second router via the LAN and turn off the dhcp server in its settings.. edit...or set wireless access point, if it has it

[Q] Wifi Disconnects when bluetooth device is connected

I have had my note pro wifi model connected to both a 2.4g & 5g dual band wifi router and while using the tablet I have a strong consistent connection. I recently bought the samsung mouse & keyboard. I have noticed that anytime I connect either device to my tablet via bluetooth, within about 30 seconds my wifi connection drops everytime. I have had my phone, along with my note 8 connected to the same wifi to confirm that my router is working fine. I am using a stock (non-rooted) note pro, updated to the most recent 4.4.2 that samsung has made available. As soon I turn off my bluetooth connected devices, my wifi signal doesn't drop connection and works perfect. Has anyone else had any issues and know of anything that could be done to fix the problem I am having? Thanks
I've noticed my WiFi dropping and then reconnecting (at least getting those pop-ups at the bottom of the screen alerting you to the WiFi cycling) for some time and I've always used the Logitech Pro bluetooth keyboard.
I hadn't considered that it might be related to this as it's always been in the mix. I'll try it without it for a bit to see if WiFi just stays on.
I just received the Samsung Keyboard yesterday, and immediately noticed my wifi dropping off. Weird, and a total bummer. Up until this issue, I have been completely in love with this device, not finding any shortcomings from what I expected. Hopefully an update fixes this.
I'd be curious to know the specifics of the devices and networks to see if there's a correlation. Things like exact model of the note pro, kernel version and build number in addition to make and model of wifi router/ap and type of encryption used. It's more likely an issue on the tablet side than the type of network but still possibly helpful. The thing is, with no development activity for these tablets here its doubtful anyone can fix the issue. Perhaps by drawing some correlations though better info could be given to Samsung.
I don't frequently use a BT keyboard but on my SM-P900 (kernel version 3.4.39-1182544, build KOT49H.P900UEU1ANC5) I'm getting stable wifi on both 2.4Ghz band and 5Ghz band while using my Logitech BT Keyboard. Network is an ASUS R6300 router using WPA2 encryption.
I have the Att Note Pro 12.2" SM907-A with Samsungs S Mouse ET-MP900D and Logitech Pro Keyboard. Since I have an AT&T version it allows me to turn off WIFI and use LTE to eliminate issues. I went to an AT&T store and should the onsite staff the issue. They were amazed and did tell me I wasnt crazy. My WIFI issues happen every where. I travel for work so its alot of hotels, AT&T wifi spots and also a work location. No Matter the WIFI with Bluetooth it cuts in an out.
My next step was to reset the Note Pro and add the bluetoth items back in.
I can happily say my P905 does not have this issue.
I'm using the Logitech K810. Spend last night typing about 80 pages worth of text on it whilst playing the Emmy awards livestream over WiFi, it didn't drop once.
Tested it again just now, 5 minutes, 4 pages and TuneIn, no drop. Speedtest does this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It does appear to be capped at 65Mbps, instead of the 120Mbps my laptop gets. But I've always seen Android devices do that.
Mine only seems to drop wifi when I take the tablet off the bluetooth keyboard, walk to another room and use the tablet without the keyboard. If I leave the tablet sitting on the Samsung keyboard and use the bluetooth S-Mouse as well, my wifi seems fine. I used the tablet with the keyboard and mouse last night for about an hour, no issues with wifi. This morning I took the tablet off the keyboard to read the news while drinking my coffee at the kitchen counter, wifi was dropping in and out non-stop. Turned bluetooth off, the issue goes away. Weird and frustrating.
any fix yet for this crap? I use a Logitech 810, and a Logitech
http://www.amazon.com/gp/aw/d/B00DR8LA6U/ref=mp_s_a_1_2?qid=1417549283&sr=8-2&pi=AC_SX200_QL40
I need to use wifi with bluetooth as i only have a 2 gig plan. why would a top of the line tablet have a lame issue like this? I constantley bork up important password entries that lock me out after 3 attempts. Not a professional level tablet with this problem by all means. I notice the bluetooth keyboard and mouse disconnecting constantley, as well as the wifi. Very pissed as I just spent about a grand on this crap setup. Verizon Samsung Galaxy Note Pro 12.2... lol need to bust out my windows 8.1 tablet so everything works i guess.
This is beginning to annoy me quite a bit now as well. There needs to be an update for this but it appears no such hardware update is forthcoming. Our only hope may be Lollipop.
Will we be getting a lollipop on this eventually?
Did a little Googling (No, I really just filled in "android wifi bluetooth disconnects") and this was the first hit:
https://code.google.com/p/android/issues/detail?id=41631
Apparently this is an Android issue that has been around since 4.2 on the Nexus 4. It also seems to happen on CM and other customROMS. Since it wasn't fixed in 4.3 nor 4.4, I have little hope 5 will fix the problem.
I still don't have the issue though, I'm currently typing this on my K810 whilst playing music through TuneIn over my JBL Charge 2... No disconnects, no drops.
Send from my Galaxy NotePro 12.2" P905 using Tapatalk
droidxxxxx said:
Will we be getting a lollipop on this eventually?
Click to expand...
Click to collapse
I suspect there will be SOME means of getting it even if it's unofficial. I sure as heck will be looking to that path. As is, I love and hate the tablet now over this. I cannot believe Samsung has no answer for it.
---------- Post added at 02:52 PM ---------- Previous post was at 02:15 PM ----------
I just spent an hour on the phone with Samsung going over this and got connected to their Advanced Support team who, after trying to resolve it, will now be looking into this more deeply. They say they'll call me back. Their initial thought is that it's the router. It isn't because I've had the problem on every router I've ever connected with and with every bluetooth device.
However, since we now have someone looking at this it might help to a) call them as well to add to the weight and b) list here the routers and devices we've tried.
I my case:
Samsung BT keyboard
Logitech BT keyboard (both for this device)
Plantronics BT headset
Sixaxis controller.
Router:
Asus Blackbird RT-AC66U.
ShadowLea said:
Did a little Googling (No, I really just filled in "android wifi bluetooth disconnects") and this was the first hit:
https://code.google.com/p/android/issues/detail?id=41631
Apparently this is an Android issue that has been around since 4.2 on the Nexus 4. It also seems to happen on CM and other customROMS. Since it wasn't fixed in 4.3 nor 4.4, I have little hope 5 will fix the problem.
I still don't have the issue though, I'm currently typing this on my K810 whilst playing music through TuneIn over my JBL Charge 2... No disconnects, no drops.
Send from my Galaxy NotePro 12.2" P905 using Tapatalk
Click to expand...
Click to collapse
Try connecting a Bluetooth mouse at the same time with the Bluetooth keyboard..then it should happen..
---------- Post added at 04:35 PM ---------- Previous post was at 04:30 PM ----------
I use the Wi-Fi tether on my rooted beans 4.3 galaxy s3. Haven't really tried it on another WiFi connection.. I'll try tonight over at my moms. I don't think its a router problem..but who knows. What's the number you called to report? I will give the a call to because this is ridiculous.. The tablet seems to be faster off WiFi to..all around snappier.
droidxxxxx said:
Try connecting a Bluetooth mouse at the same time with the Bluetooth keyboard..then it should happen..
Click to expand...
Click to collapse
I don't have one, sadly. I use my Logitech M705 with nano receiver over USB OTG.
I already have both a bluetooth keyboard and a bluetooth speaker connected, so in theory if multiple bluetooth devices caused this, I should already be experiencing the issue.
As it said in the Google Support thread as well, there is no clear indication as to why some devices are affected and others are not.
Well..mine works fine like that to..I believe its a tablet issue. Bluetooth Mouse keyboard combination..
I use the 810 keyboard and a Bluetooth mouse. It drops Wi-Fi whenever I have both connected.
Sent from my Samsung Galaxy Note 3 via tapatalk
Con_Valian said:
I use the 810 keyboard and a Bluetooth mouse. It drops Wi-Fi whenever I have both connected.
But doesn't when only one is connected???
Click to expand...
Click to collapse
I guess to be clear, when using WiFi, a bluetooth mouse, and a bluetooth keyboard, I get WiFi drops, and bluetooth disconnects, not just wifi. Very frustrating. When I turn off WiFi, bluetooth mouse and keyboard work rock solid. The way I can tell, is the mouse will lag, and the keyboard will ghost type, making for a dangerous situation on password protected sites that have limits on sign in attempts. Almost got locked out of my State mainframe site.. not cool.
Agrajag27 said:
Con_Valian said:
I use the 810 keyboard and a Bluetooth mouse. It drops Wi-Fi whenever I have both connected.
But doesn't when only one is connected???
Click to expand...
Click to collapse
It doesn't drop when I just have just the keyboard connected. I'll test some with just the mouse.
Sent from my Samsung Galaxy Note 3 via tapatalk
Click to expand...
Click to collapse
Odd. For me all it takes is the Logitech keyboard and I'm toast.

Wi-fi problems since last update.

Hi, I have mi note 10 pro, currently on global 11.1.3.0 (stable, no root) since ota about a week ago. I have started getting an issue where wi-fi randomly stops communicating with my router (5g network) and I have to turn wifi off and on to get it working.
Router is fine as no other devices have this problem, I have rebooted router and assigned static ip, to no avail. I have tried a factory reset on the phone and also tried all settings relating to wi-fi on the phone that I can find including ones in developer options but problem persists.
Was just wondering if anybody else is having this issue or has a fix, thanks in advance.
Hello, you could tell us you router brand, model, channel, etc. I have a Mi Note 10 Pro and I havent observed a problem (apart from the max throughput being slow, sway lower than what I have with a Mi 9T Pro). I sometimes switch from one routeur to another and there are differences in performance but not a lot. I have ASUS RT-AC68U, Mikrotik wAP ac and the frequency spectrum here is almost desert. The Mi Not 10 is running xiaomi.eu 12.1 20.7.9.
Im on 11.1.2.0 and yesterday at night randomly started the same issue like you described.
For two hours had the problem but till now morning didn't appear again..
noticed the same 2-3x times on the LITE.
the wifi icon is still active and it tells me, that iam connected.
but theres no traffic anymore. websites dont open or anthing else is online.
after wifi turn off/on, it works again.
it was on a tp-link router with 5ghz.
Yes that's the same issue I have, after two days messing with my router settings and reflashing it, and testing with no difference, I deleted the network on phone and re added it and it seems to have sorted its self out for now.
No didn't work after all, started doing it again, going to try 2g wi-fi network for awhile and see if it is only 5g related.
Yeah this is definitely an issue with the phone, 2g network works fine. Have also just discovered that when the traffic stops on my 5g network and I go into wi-fi settings, the phone can no longer see any other networks available, including my 2g network and all neighbouring networks, it still shows the 5g network its connected to but not transmitting to. As soon as I turn wi-fi off and on all the available networks appear again, this must be an update issue as was fine before last update.
Can anyone point me in the right direction to send a bug report to developers?
You don't even mention if your phone has a sim card and if mobile data is active.
Have you tried in Airplane mode (with wifi on) ?
What are your settings under WLAN assistant ? (I have both options off).
Running dual sims, same problem with wi-fi 5g, data on or off. WLAN settings are off, have tried with on as well, same problem. Haven't tried in airplane mode as use work sim and need it on for emergency call outs, so turning off not really an option or solution, can I ask why you think sims or data could cause an issue with the wi-fi, thanks.
rosso22 said:
Running dual sims, same problem with wi-fi 5g, data on or off. WLAN settings are off, have tried with on as well, same problem. Haven't tried in airplane mode as use work sim and need it on for emergency call outs, so turning off not really an option or solution, can I ask why you think sims or data could cause an issue with the wi-fi, thanks.
Click to expand...
Click to collapse
It would be a way to test wifi only with the least possible other things that could interfere (I was thinking of bluetooth and auto switching from wifi to LTE data). Maybe you could test for just a few hours or put your SIMs in another phone temporarily.
its also happening without bluetooth active and iam using only one sim.
2,4ghz does work 100% without issues.
Ok I see, but not sure that would be the problem, as I always have Bluetooth off and data off and get the problem, will try to test on airplane mode late at night, as no spare phone, just a pain as some times the issues happens within a few minutes of selecting 5g network and some times takes a few hours! So might take a while to test properly, but will give it a go, thanks
rosso22 said:
Ok I see, but not sure that would be the problem, as I always have Bluetooth off and data off and get the problem, will try to test on airplane mode late at night, as no spare phone, just a pain as some times the issues happens within a few minutes of selecting 5g network and some times takes a few hours! So might take a while to test properly, but will give it a go, thanks
Click to expand...
Click to collapse
Do you have access to your router / access point logs where disconnections may appear ?
I've checked in my router's log and the only references of my phones are daily DHCP renewal.
Here are the 5 GHz parameters of my router that work well for my phones (and everything else). But I am located far from a city and seem to be the only one using this frequencey here. Maybe someone is using the same frequency / channel near you. You may try a change.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
DeepAnger said:
Do you have access to your router / access point logs where disconnections may appear ?
I've checked in my router's log and the only references of my phones are daily DHCP renewal.
Here are the 5 GHz parameters of my router that work well for my phones (and everything else). But I am located far from a city and seem to be the only one using this frequencey here. Maybe someone is using the same frequency / channel near you. You may try a change.
View attachment 5067955
View attachment 5067957
Click to expand...
Click to collapse
That's the problem, the router still shows the phone as connected and the phone also says its connected, its just that the traffic stops, there are at least ten other devices using the same router with no problems on the 5g network and the phone was working great for months before last update. I will try and change channels later tonight when everybody is off the network, thanks
Changing channels did nothing, have submitted a log through the bug report feature you can get to in update settings, guess I'll just have to wait for an update.
Just got the miui 12 update and wi-fi problem still happening, looks like I'll be getting a new phone soon!
I had the same problem with Android 10 on many different phones, and I discovered the following fix which works reliably.
Nearly all routers use a "combined" mode where they use the same Wifi SSID for both 2.4Ghz and 5Ghz, and the device can pick which one it connects on. This is usually good on most devices, phones, laptops, Macbooks, smart TVs, etc. But only on Android 10 phones I've found that the device gets confused. It starts in 2.4Ghz mode and midway kind of forgets about it and switches the same WiFi connection to 5Ghz mode (or vice versa). Traffic simply appears to hang up with no packet reply – because the phone is suddenly expecting response in the newly switched band, whereas router is still assuming connection on the other band. I believe it has something to do with the Intelligent Wifi hotspot selection feature in Android 10. Also I've seen that Android 10 in many cases defaults to the lower bandwidth 2.4Ghz band rather than the higher bandwidth 5Ghz connection, which makes bandwidth slower.
The simple fix is to login to your router, and configure a different SSID for 2.4Ghz and 5Ghz. All routers let you do this. So you'd call 2.4Ghz SSID as, say, "MySSID" and the 5Ghz SSID as "MySSID5G". Connect your device to the 5G band, and everything is reliable and probably faster than before since your phone is no longer connecting to the slower 2.4Ghz band!
rdsubhas said:
I had the same problem with Android 10 on many different phones, and I discovered the following fix which works reliably.
Nearly all routers use a "combined" mode where they use the same Wifi SSID for both 2.4Ghz and 5Ghz, and the device can pick which one it connects on. This is usually good on most devices, phones, laptops, Macbooks, smart TVs, etc. But only on Android 10 phones I've found that the device gets confused. It starts in 2.4Ghz mode and midway kind of forgets about it and switches the same WiFi connection to 5Ghz mode (or vice versa). Traffic simply appears to hang up with no packet reply – because the phone is suddenly expecting response in the newly switched band, whereas router is still assuming connection on the other band. I believe it has something to do with the Intelligent Wifi hotspot selection feature in Android 10. Also I've seen that Android 10 in many cases defaults to the lower bandwidth 2.4Ghz band rather than the higher bandwidth 5Ghz connection, which makes bandwidth slower.
The simple fix is to login to your router, and configure a different SSID for 2.4Ghz and 5Ghz. All routers let you do this. So you'd call 2.4Ghz SSID as, say, "MySSID" and the 5Ghz SSID as "MySSID5G". Connect your device to the 5G band, and everything is reliable and probably faster than before since your phone is no longer connecting to the slower 2.4Ghz band!
Click to expand...
Click to collapse
Thanks for the reply, unfortunately my router is already configured as you suggest and the problem still happens.
I've also 5ghz only mode enabled.
problem is still there.
Anyone found any fix for this ? Mi note 10 on miui 12, having issues with both 2.4 and 5ghz networks...wifi icon seems to be connected, but apps don't load. Tried everything, combined networks, only 2.4, only 5ghz, different routers, etc. Very frustrating issue.

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