[Q] Email client + Exchange + Unread counter for folders - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I have configured the email client to read my exchange office email.
All id good except unread counter for folders: although all emails in a folder under inbox are read, the counter next to the folder still displays a number.
Anyone?

thegios said:
I have configured the email client to read my exchange office email.
All id good except unread counter for folders: although all emails in a folder under inbox are read, the counter next to the folder still displays a number.
Anyone?
Click to expand...
Click to collapse
It doesn't look like it's an unread counter, it looks like it is a count of emails in the folder.

kevroc said:
It doesn't look like it's an unread counter, it looks like it is a count of emails in the folder.
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Click to collapse
nope it's unread counter as on inbox it works but on folders it doesn't

same on my device. Is really look like number of emails in these folder. Income mail cox works different.

sharkeecz said:
same on my device. Is really look like number of emails in these folder. Income mail cox works different.
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Click to collapse
so where's the unread counter?

only in income box

Related

Gmail disappears??

I've got gmail set up through pocket outlook, downloads manually when I send/receive. So I did that, had an email with an attachement, so chose the option for it to download the full attachement, send and receive again, then opened a different message, back to inbox, and the email with the attachement is gone!! I can still see it when I log on through explorer, it's just gone from the outlook inbox. Any ideas?
kkhalil76 said:
I've got gmail set up through pocket outlook, downloads manually when I send/receive. So I did that, had an email with an attachement, so chose the option for it to download the full attachement, send and receive again, then opened a different message, back to inbox, and the email with the attachement is gone!! I can still see it when I log on through explorer, it's just gone from the outlook inbox. Any ideas?
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Click to collapse
There's a setting to keep email for a specified period i.e 3 days. Suggest that you extend the period and your email should re-appear.
tried that, didn't work, the email was from this morning...
Anyway, decided to dump pop & go with imap, so much better, don't have all those annoying sent emails showing up in my inbox.
kkhalil76 said:
tried that, didn't work, the email was from this morning...
Anyway, decided to dump pop & go with imap, so much better, don't have all those annoying sent emails showing up in my inbox.
Click to expand...
Click to collapse
did you use a username like "[email protected]" or like "recent:[email protected]" ?
With the first one you will receive your mail only once. With the second once, you will receive your mail during 30 days.
The fact is that with gmail pop you don't have to care about the "keep message" option, but you have to care about the "recent:" prefix for you login name.
Hope it helps !
didn't type in recent, but as I mentioned switched to IMAP and it's working well so won't be using pop anymore
I was having the same problem with multiple web-based email systems, and found that while I was set up for POP3, the solution is to Get message headers only. Once I made that change on the phone, all the disappeared messages returned. I have no clue...

TF3D Email icon always show 1 unread email

All,
My email icon always shows 1 unread email (along the bottom) even though I don't have any emails. When I do have unread emails it's always showing 1 more than the actual (the small unread email icon always shows the correct number of unread emails). This is weird.
I've tried a hard reset many times.
Would appreciate any help in solving this.
Thanks
Alex
[Update] Fixed it. Thanks Mallman for the suggestion. Unfortunately it didn't work for me. It did however give me the idea to search the registry for all Unread keys and change the 1's to 0's.
Download this:
http://www.swampthing.net/FixUnreadCount.exe
and run it from your device. Worked for me when I had the same problem. I can't rememebr if i needed a soft reset or not.
the link is dead. other links available?
A soft reset is in order for this fix
Go to your inbox of your mail account then slide sideways to reveal the unused mail account (the outlook one i think) that has the welcome message in it that should be the cause of your issue. This happened to me.
Mrjasjam said:
Go to your inbox of your mail account then slide sideways to reveal the unused mail account (the outlook one i think) that has the welcome message in it that should be the cause of your issue. This happened to me.
Click to expand...
Click to collapse
Wow, this helped a lot, I found the damn outloko emial even though I haven't set up an outlook account. Thanks for this!
So actually i have the same problem too. The main mail counter stucked for me as well on 4 unread mails Is there any solution yet?
if you go to touchflow > email > inbox (bottom left) > inbox (upper left) > expand/scroll to the folder that has the unread email > open/delete the email
that should help
somehow it solved. I don't know how, becouse i've tried almost everything without any success...
solve!
Had 1 unread mail in my outlook account (I use GMAIL)...
cly85 said:
Wow, this helped a lot, I found the damn outloko emial even though I haven't set up an outlook account. Thanks for this!
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Click to collapse
i had never set up an outlook account ether but i did just set up the exchange server for the google calender sync
kingofconven said:
i had never set up an outlook account ether but i did just set up the exchange server for the google calender sync
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Just had the same problem getting Nuevasync setup, didn't realize there was a hidden outlook email account.
Thanks
breaux124 said:
Just had the same problem getting Nuevasync setup, didn't realize there was a hidden outlook email account.
Thanks
Click to expand...
Click to collapse
Same here.
Fixunreadcount.exe didn't work for me cause the unread count was correct, there was an extra unread email hidden in the outlook inbox even though I did not setup an outlook account. Marked it as read and unread count was fixed!
Worked great for me - thanks! Stupid hidden Outlook email account...
worked!
Mrjasjam said:
Go to your inbox of your mail account then slide sideways to reveal the unused mail account (the outlook one i think) that has the welcome message in it that should be the cause of your issue. This happened to me.
Click to expand...
Click to collapse
Thanks man -- I feel dumb, but it worked like a charm.

Best email app for pop3?

I'm so sick of the factory provided email app.
it always pops up new email notifications for emails i've already read, deleted, marked as read, etc. i've read somewhere that it did it for some emails that should be fully loaded, but thats not the case. it does it to emails that have text only, or even if it has attatchments, it does it to random (old) emails! very annoying!! is there an alternative app out there for pop3 email?
Free - K-9 Mail
Money - Touchdown
I've used both, all though not for pop3, and prefer interface of K9, but features from Touchdown (some things that are required to work with my exchange server).
Gonesingle said:
I'm so sick of the factory provided email app.
it always pops up new email notifications for emails i've already read, deleted, marked as read, etc. i've read somewhere that it did it for some emails that should be fully loaded, but thats not the case. it does it to emails that have text only, or even if it has attatchments, it does it to random (old) emails! very annoying!! is there an alternative app out there for pop3 email?
Click to expand...
Click to collapse
lol , you stole my thread .. .. Same thoughts here !
K9 is good , but ... are there some other choices ?
k9 is best, there marke released one is great, But I keep up teo date on the builds they come out with a couple of times a week, and the last few have been havin pop issues. But they are working on them now and should be fixed soon.
http://code.google.com/p/k9mail/wiki/FeatureList

Exchange in new Froyo 2.2 JI6 ROM

It appears that the stock mail client in the new 2.2 ROM has fulll Exchange Support. I was able to do a remote wipe of the device from Outlook Web Access. Once I intiated the wipe on my computer my phone rebooted and formatted itself. I then received the following email:
The remote device wipe has completed successfully.
The remote device wipe you initiated from the Mobile Devices Options page on 10/1/2010 10:16:04 PM is complete.
Device type: Android
Device ID: androidc1773342835
Note: To sync with Microsoft Exchange, you must remove this device from the list in the Mobile Options page.
Otherwise, for security purposes, your device will continue to clear data if you try to sync again.
Also, the stock mail client now has the ability to move email to folders.
Seems to work well.
i cant get my [email protected] to works on push email. it only works with polling.
Some other changes to Exchange email:
Phone numbers in emails are selectable, but not in calendar appointments (still). Now it is no longer possible to go into edit mode on calendar appointments you don't own - so no way to cut/copy/paste phone numbers into dialer.
Still no support for Exchange groups - but google groups work - they have to be created on the computer.
GAL is the same - no way to access phone number (that i can find) only email lookup.
Email search is only on the handheld, not on the server.
PIN lock works, but no way to set time. It seems immediate, so either on or off, but it does take the place of swipe to unlock.
Stock email seems almost as fast as lagfix email - so moving through and deleting is much better then 2.1
Do tasks sync yet? If not, I can't believe it. Why is it so hard to sync tasks?
Also, does this support HTML email? I know touchdown does this but the stock email in 2.1 does not.
rkorzuch said:
It appears that the stock mail client in the new 2.2 ROM has fulll Exchange Support. I was able to do a remote wipe of the device from Outlook Web Access. Once I intiated the wipe on my computer my phone rebooted and formatted itself. I then received the following email:
The remote device wipe has completed successfully.
The remote device wipe you initiated from the Mobile Devices Options page on 10/1/2010 10:16:04 PM is complete.
Device type: Android
Device ID: androidc1773342835
Note: To sync with Microsoft Exchange, you must remove this device from the list in the Mobile Options page.
Otherwise, for security purposes, your device will continue to clear data if you try to sync again.
Also, the stock mail client now has the ability to move email to folders.
Seems to work well.
Click to expand...
Click to collapse
I went ahead and updated to the Froyo leak and am now having issues setting back up my Exchange. I removed the devices from the mobile options page.
When I go to setup Exchange on the phone, it successfully re-list my device on the mobile options page but fails on the email setup. Any ideas?
Error: "Setup could not finish: Cannot connect to server"
Mobile Options Page:
"Status: OK
First Sync on: Sun 10/3/2010 3:19 PM
Device ID: validate"
netnerd said:
i cant get my [email protected] to works on push email. it only works with polling.
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Click to collapse
You have to use m.hotmail.com as your exchange server address and use your email address as username. You need to do manual setup instead of letting it auto search for it.
BTW, the Froyo email client also takes away the sync schedule and sync size options. There is no way to turn off email sync during night time
On the plus side, you can add more than two exchange accounts now.
If you have email being moved unread on server to specific folders, does it show up on the phone client?
I have folders per person in my company. I have setup rules to automatically move unread messages to their folder. Will these messages show up on my captivate?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
keitht said:
Do tasks sync yet? If not, I can't believe it. Why is it so hard to sync tasks?
Also, does this support HTML email? I know touchdown does this but the stock email in 2.1 does not.
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Click to collapse
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
alphadog00 said:
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
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Click to collapse
That is exactly what I see. If I use Touchdown, it works perfectly so I know it is not my Exchange server. I am using Exchange 2003.
Krad said:
If you have email being moved unread on server to specific folders, does it show up on the phone client?
I have folders per person in my company. I have setup rules to automatically move unread messages to their folder. Will these messages show up on my captivate?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
There is still no setting to control which folder sync automatically. So if I go into my Junk folder - it is empty unless I refresh. When it does sync, the unread emails put in the junk email folder via a rule, show up as unread.
alphadog00 said:
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
Click to expand...
Click to collapse
Not really. EAS protocol requires client and server to negotiate protocol versions. If either client or server does not support HTML, Exchange server will strip off all the HTML stuff and send only the plain text email body to the client. So, no, you should never see HTML tags in Exchange client. So the only way to tell if you're reading HTML email is to check out the email with embedded images or different fonts on different part of the email message.
foxbat121 said:
Not really. EAS protocol requires client and server to negotiate protocol versions. If either client or server does not support HTML, Exchange server will strip off all the HTML stuff and send only the plain text email body to the client. So, no, you should never see HTML tags in Exchange client. So the only way to tell if you're reading HTML email is to check out the email with embedded images or different fonts on different part of the email message.
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Click to collapse
I was just trying to get OP to explain why he thinks HTML mail wasn't working under 2.1 - maybe he is using the Exchange client with a non-Exchange server. If you don't see tags, but you do see pictures, there are clickable links that don't look like URLs, and there are colors and shading - then HTML email is working. It worked fine for me in 2.1.
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
Showstopper - found by Ogar1978 and I just confirmed it.
Forwarding and Reply in Exchange losses all comments that were not part of original email. Althoug i had one reply go through with my comment but not the original text.
alphadog00 said:
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
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Click to collapse
It doesn't work that way. I never, through many email clients and mobile phones, receive any emails look like what you described.
HTML email is designed to be backward compatible with plain text email so that the situation where you described will never happen. The main message body is contained in the email text while all the tags, images are attachments. An HTML capable email client will have to re-assembly email text with the attachments to reconstruct the HTML page out.
alphadog00 said:
I was just trying to get OP to explain why he thinks HTML mail wasn't working under 2.1 - maybe he is using the Exchange client with a non-Exchange server. If you don't see tags, but you do see pictures, there are clickable links that don't look like URLs, and there are colors and shading - then HTML email is working. It worked fine for me in 2.1.
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
Click to expand...
Click to collapse
I can promise you it is not working for me at all. Not in 2.1 and I just upgraded to 2.2 and still does not work. I can load Touchdown and when I select the "html email" option, I see it exactly as I see it in Outlook with images and all with no tags or URLs. I would use Touchdown but I prefer the integrated email with stock so I will have to deal with it I guess. Attached is an example. I have removed Touchdown so can't prove to you that it does work.
New background colors in mail
This is a nice new feature in 2.2 Froyo... you can change the colors of the background now. Before there was only one choice, now many others. I like dark backgrounds.
Unless you're only reading Chinese or Japanese, you'd better stick to the default white background. Any other color scheme will cause word breaks apart in the middle when ever it reaches the edge.
alphadog00 said:
Showstopper - found by Ogar1978 and I just confirmed it.
Forwarding and Reply in Exchange losses all comments that were not part of original email. Althoug i had one reply go through with my comment but not the original text.
Click to expand...
Click to collapse
Deff. a showstopper for anyone trying to use the phone as at a corporate level.
I am going to troll the I9000 boards and see if the froyo they have been running has the same issue and if so if there has been a fix.
keitht said:
That is exactly what I see. If I use Touchdown, it works perfectly so I know it is not my Exchange server. I am using Exchange 2003.
Click to expand...
Click to collapse
Exchange 2003 does not support html email via true push. Iphones and touchdown uses a different methods to download emails. I believe they use the owa to download emails differently than stock clients. It is not true push. you need newer exchange 4 true html pushing with stock email clients. Varying of course the client can handle html.
I have noticed that I am still having a problem with emails sent internally that are missing the @domain.com. We have emails generated by web programs that are sent as just the user name. These come to my phone as "null". Very annoying. Can't reply to them without knowing who sent them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Can't make my signature right, always puts is in one line even when I editing my signature I have multiply lines.
Sent from my SAMSUNG-SGH-I897 using XDA App

creating/sendig email w/ attachments

I am trying to send an email with an album pic attached, and after I hit the send button it just sits in my outbox w/o being sent. What am I doing wrong?
stray_pube said:
I am trying to send an email with an album pic attached, and after I hit the send button it just sits in my outbox w/o being sent. What am I doing wrong?
Click to expand...
Click to collapse
Do you use gmail or Live mail? the the outgoing server settings in the email settings, make sure you have the mail server config correctly. I'm using K9 mail and added 2 gmail, 1 yahoo and 3 hotmail accounts to it. They all shared the same inbox so I could read them all without go into each one and check. It's very easy to config, just type email address, login information and that's it.
buhohitr said:
Do you use gmail or Live mail? the the outgoing server settings in the email settings, make sure you have the mail server config correctly. I'm using K9 mail and added 2 gmail, 1 yahoo and 3 hotmail accounts to it. They all shared the same inbox so I could read them all without go into each one and check. It's very easy to config, just type email address, login information and that's it.
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Click to collapse
I do not need help configuring email accounts, I need help understanding why emails with attachements stay in my outbox folder after I hit the 'send' button.
stray_pube said:
I do not need help configuring email accounts, I need help understanding why emails with attachements stay in my outbox folder after I hit the 'send' button.
Click to expand...
Click to collapse
Because you probably miss-config your outbound mail server settings.(not sending). To check the outbound server settings you need to manually config your email (exhange settings).
buhohitr said:
Because you probably miss-config your outbound mail server settings.(not sending). To check the outbound server settings you need to manually config your email (exhange settings).
Click to expand...
Click to collapse
I don't know how I mis-configured anything because all I did was enter my email and password when I originally set it up on the tablet. I've been sending and receiving standard email fine for months, it's just that tonight was the first time I took a picture and then attached it to an outgoing email and it won't send.
In the settings menu my only option is for 'incoming server settings', Do I need to delete the account and then re-configure it manually instead of automatically?
stray_pube said:
I don't know how I mis-configured anything because all I did was enter my email and password when I originally set it up on the tablet. I've been sending and receiving standard email fine for months, it's just that tonight was the first time I took a picture and then attached it to an outgoing email and it won't send.
In the settings menu my only option is for 'incoming server settings', Do I need to delete the account and then re-configure it manually instead of automatically?
Click to expand...
Click to collapse
You should reconfig the "outgoing server settings", if you still could received emails then your "incoming server settings" is OK, just use your phone and send a test email to your device, or worst come to worst delete the account and re setup.
Have you tested it with a different attachment?
What's the size of the attachment? Hotmail, Gmail and Yahoo mail all refuse to send anything over 25MB. The server simply rejects the mail.
You still haven't answered which app you use.
ShadowLea said:
Have you tested it with a different attachment?
What's the size of the attachment? Hotmail, Gmail and Yahoo mail all refuse to send anything over 25MB.
Click to expand...
Click to collapse
That would be one helluva naughty pic. Wow.
The server simply rejects the mail.
You still haven't answered which app you use.
Click to expand...
Click to collapse
This ^^ is critical information. I use MailDroid, and its inner workings and settings options differ cnsoderably from Gmail, K9, TouchDown (which I also use), etc. I'd assume you're using the standard GMail app, since you do not reference which app you're using.
MartyHulskemper said:
That would be one helluva naughty pic. Wow.
Click to expand...
Click to collapse
High level zoomability.. for maximum photoreality? Hahahahaha :silly:
But(t) silly it depends on the filetype. The average photograph from my camera is 7MB as JPEG, 18MB as PNG. The RAW files are even worse, average of 30MB... each. And let's not get started on TIFF's.. those are 50MB.
The picture file is less than 1mb.
I can receive attachments. No issue there. I can even forward received emails that have attachements.
So to re-cap and clarify: I can send and receive email. I can receive attachements to email. I can forward received emails w/ attachments to others. I tried to send a <1mb photo attachment, hit 'send', and it's just sits in my outbox.
1) I asked if you could send other attachments. This means a new email with a different attachment. Not a Forward.
2) Everyone asked what mail app you use.

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