Question, phone reported lost from amazon never recieved it,after a week phone was replaced,now the other phone was found can this phone be used again by one of my family members,it has a sim card inside the phone.I told her I was sending it back and that it probably was put on a black list.But I am curious with all the new technologies out there is it possible,can I give it to her and she could bring it to her carrier and use it.
Yours or her carrier should be able to id if it is valid and a clean phone, that has not been black listed. Maybe call them...
I called verizion and they said they can't do anything because I did not buy the phone there,I will amazon tomorrow
but I bet they say call a carrier so I dropping it off at fedx.thanks
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Hello so this is what happen my phone broke the other day it is connected with sprint and i don't have money to buy a new one, So my friend let me have one of he's old phones to use for now but the problem is that the phone he let me have is a Verizon phone and we all know sprint will not activate a Verizon phone so my question is, is there a way to forward calls and text from my sprint number to the Verizon phone over the internet/WiFi for meanwhile i earn up enough money to get a new phone. also the Verizon phone is an android phone if that changes anything.
If anyone has a good relationship with anyone in management at at&t ... warranty dept ideally..... can you please pm me .... i need help.....
long story but in a nut shell i had a warranty claim involving charging port on my phone and it got misdelivered by post office .... second phone came and i was late returning it because it was lost in the return envelope somewhere... well they charged my account for $2000 dollars!!!
A representative of the warranty dept took over the case and we were doing great.... i assured her the phone had been recovered and was in
the mail. She took the situation by the horns and went to management and smoothed everything out.... until yesterday that is.... first- she told me to do nothing i.e. pay anything on my bill, until she got back in touch with me .... she cautioned this could take several weeks but that the charges applied to my account were serious and needed to be resolved before anything else transpires on the account... well yesterday tried to log onto
my at&t and check status and was still locked out so I placed a call to inquire..... get this .... its weird ... and i see why they would feel this way....
but while i'm on the phone i get a call from a young kid with latino or spanish accent indicating that he was terribly sorry but about two months ago
he received a package for me in the mail and it was a phone.... I was like theres the missing phone right.... well i told him i was on the way and
about ninety miles later and couple hours of trying to decipher his location I found him and recovered the device.... refurbished white one xl with 1.85 1.09 hboot... so i called back to try and locate my lady helping me and got customer service so i told them what had just transpired and i needed to be transferred to that dept... well she would only say that i needed to return the phone to closest location immediately...so i hung up...
got distracted as usual trying to run two businesses and buy another.... just four kids four dogs and a cat on a rainy day and it didnt happen...but i felt i needed to communicate with warranty dept... so anyway i woke up yesterday and my phone is cut off ....now this is not good for me trying to deal with banks for funding on a new business venture and kids and all. So infuriated i proceed to the local store with there phone and after a two hour ordeal with local manager and his support system we come up with i need to return the phone and sometime on or around the 1-17-13 everything will clear out and i can restore my service... well i blew up and told them to just close my accounts.. that was not acceptable...
Anyway the deal is although there way too expensive (my bill is never less than $250 , there still in my experience hands down the best...at least in this area.... and until now every issue i have they more than handle the situation... But i dont appreciate being treated like a criminal stealing a phone when i got up and went out of my way to recover there device. I had no responsibility to this device and had been cleared a month ago by the warranty dept who had confirmed by tracing the device that i never received it..... I also really dont appreciate my phone being turned off on a moments notice when i have done nothing but what i was instructed to do by there management.....
so im at a huge loss today on what to do ....
1- flash both devices to Straight Talk...?
2- send device back? and wait a week to be exhonerated of these charges and restored?
3- call attorney general and file complaint? hire lawyer with money i dont have?
4- do i have rights ? no rights?
I'm really getting sick of big corporations just steam rolling over the little guy.....ive already had a debacle earlier this year with sprint/google nexus that has all but put me out of business... and mother google is becoming the worst ally of a small biz owner ive ever seen ....between adwords and adsense....and there phone i'm in tight spot.....
any help or advice would be greatly appreciated........
Joe Adams
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
thanks
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
FragmentedLogik said:
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
AT&T are a bunch of thieves. Can't wait to leave myself! You might want to speak with your attorney.
Sent from my HTC One X using xda app-developers app
1homeboi said:
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
Click to expand...
Click to collapse
if you want to go to straight talk check out their website for GSM BYOP (Bring Your Own Phone) @ straighttalksim.com and make sure you choose the AT&T Compatible SIM, You get the same coverage because it uses att towers, for a fraction of the price, however i dont know if they offer LTE yet or not so you may want to do some research on different APN Configurations and what not.
A Word about Unlocked just remember that the bootloader unlock and a Network Unlock are 2 different things, where you need the bootloader unlock to be able to use custom roms, firmware, and radios. You will need a network unlock to be able to use the device on another network that does not operate on att towers, some examples are T-Mobile, SIMple Mobile, Vodaphone, etc, etc
First, I'm not sure if this is the right group to ask this, but here goes.
A couple years ago, I bought a used HTC Resound (I think) for a family member from overseas who had a really crappy blackberry. We installed her SIM and the phone worked fine, here and when she got back to the country she is living in--which is GSM. Anyway, after two years, that phone has been having trouble! So I picked up an eBay Verizon "certified like new" LG G2 replacement for her. This phone has never been activated. Do I need to activate it on verizon before I can give it to her? I had a French SIM that I installed to try setting it up, but the setup wizard said "unknown Sim" and would not let me go any further. So my question is, how can I prepare the phone so she can just swap the SIM from the resound to the G2 and it will work.
I also have a G2 on Verizon. Would installing my sim in this phone to set it up and then removing it work? Or would that tie my sim/verizon account to the new phone?
So I'm an idiot. When I went to pre-order, I selected T-Mobile since they didn't have a Sprint option and I figured they were "merged" by now. Apparently that's not the case. I was reluctant to get the Unlocked model.
When I got the phone yesterday, I spent 4 hours on the phone (Note 8) and a worthless trip to one of the "Sprint/T-Mobile" stores. On the last call, a guy from Sprint said my IMEI number was not in the database yet -- I'm guessing because it shipped about 5 days earlier than expected. He would elevate the issue so it would and he'd call me back once it was added, then I could transfer my Sprint SIM from my Note to my T-Mobile Fold 2. He didn't call back.
The guy at the store said I'd have to call T-Mobile to get them to unlock it so I could put it on Sprint. But they won't talk to me if I don't have an account with them and that I'd have to talk to Sprint.
I want to keep my cell phone number, so now I'm wondering if I just open a new T-Mobile account and get my number ported to T-Mobile. I've been with Sprint for 22 years so I'm reluctant to do that even though they're going to be one network -- but probably not for a while.
Recommendations?
Wade
File an FCC Complaint. It's kind of the nuclear option but in my experience when it comes to cell phone and working with wireless providers (as well as internet) that's really the only thing that seems to get them to treat the customer as a customer. Even if the phone isn't compatible that will at least get someone from the Executive Offices on the phone with you to lay out what is happening and how to fix it.
https://consumercomplaints.fcc.gov/hc/en-us
I got my phone Tmobile variant Wed paid in full and tried to unlock it in the phone settings. Didn't work. So called up Tmobile. He told me to do what i already tried. Told him it didn't work. He took my IMEI and he put me on hold. Then he came back and said to try again in 3 days and if i still can't unlock it to call back. I too think maybe it's because the phone isn't technically out yet. I'm using Fi which will only be using Tmobile anyway so i went ahead and flashed unlocked firmware. Then i downloaded the Fi app and was able transfer my number. But of course being on unlocked firmware the unlock option is now gone. So i may flash the carrier firmware this weekend and try unlocking again.
I'm currently in the same predicament. I was going to get the unlocked version but it was going to take another month to ship so I went ahead with the T-mobile version. After being unable to activate the phone, after 2+ hours working with CS the answer I finally ended up with from a T-Mobile rep (Sprint was useless) was to go into a store today and they can transfer my account over to T-Mobile and then I'd be able to activate the new one. The process will also unlock the rest of my phones so that they can accept a new SIM card from T-Mobile. Not what I wanted to do but since I can't get an unlocked version it may be the only option I have because after playing with this phone there is no way I'm getting rid of it.
Last night, I finally got my situation RESOLVED!
I went to another Sprint/T-Mobile store and found someone who knew how to transfer my Sprint account and Phone Number over to T-Mobile using the same SIM card! I chose the Magenta Plus plan -- and am even saving $20 a month for being "Over 55"! I'm now a VERY happy camper who's now getting 150Mbps downloads (so far). The Manager said he noticed the Model Number of my Z Fold 2 and thinks it was the Verizon model which may have caused some of the problems.
I'm new at cellphones.
I bought a Pixel 7 Pro. When I get it I'll take it to a T-Mobile store, sign up for service, and have them install a SIM. Any special SIM that I should ask for?
Skuddle said:
I'm new at cellphones.
I bought a Pixel 7 Pro. When I get it I'll take it to a T-Mobile store, sign up for service, and have them install a SIM. Any special SIM that I should ask for?
Click to expand...
Click to collapse
I wasn't aware of choices--but I'm not an expert. I told them what plan I wanted and they gave me a SIM to put in my phone. Others will likely have a more detailed answer.
Skuddle said:
I'm new at cellphones.
I bought a Pixel 7 Pro. When I get it I'll take it to a T-Mobile store, sign up for service, and have them install a SIM. Any special SIM that I should ask for?
Click to expand...
Click to collapse
At one point you'd want to make sure you had an r15 sim but that's been a few years now and I'd suspect all their sims are the same revisions at this point. I will say, esim on my 7 pro had horrible reception and I'm not sure why but went back to a physical sim and alls good again. I wouldn't have thought there would be a difference but indeed there was/is, at least on my phone.
Skuddle said:
I'm new at cellphones.
I bought a Pixel 7 Pro. When I get it I'll take it to a T-Mobile store, sign up for service, and have them install a SIM. Any special SIM that I should ask for?
Click to expand...
Click to collapse
You don't need to go in a physical store. You can just call them up; tell them the service you want. Once you have that setup. Then tell them you want an e-sim added to your account.
They'll ask for your serial/IMEI. Setup phone with e-sim and your all set.
@djhotsauce
Thanks for your reply.
I called my local store and told them I had a flip phone that used their service (Boost) and that I wanted to move the flip phones SIM and its service to a new, unlocked phone. I was told to bring my flip phone in and in return I would get a new SIM and have my new phone "registered" (can't recall right now the correct word). I was also told that I could not transfer my flip phone's number to the new service and that the visit will cost $35.
I don't understand why I have to bring in my flip phone if I am getting another SIM or why "registration" has to be transferred to the new phone. All I wanted to do is put the current SIM in the new phone. Maybe there is something that I am not aware of??
Skuddle said:
@djhotsauce
Thanks for your reply.
I called my local store and told them I had a flip phone that used their service (Boost) and that I wanted to move the flip phones SIM and its service to a new, unlocked phone. I was told to bring my flip phone in and in return I would get a new SIM and have my new phone "registered" (can't recall right now the correct word). I was also told that I could not transfer my flip phone's number to the new service and that the visit will cost $35.
I don't understand why I have to bring in my flip phone if I am getting another SIM or why "registration" has to be transferred to the new phone. All I wanted to do is put the current SIM in the new phone. Maybe there is something that I am not aware of??
Click to expand...
Click to collapse
I've never been on T-Mobile/Boost...
but it seems to me that, at the very least, you can't use a "flip phone" SIM on a smartphone -- no less the latest Google smartphone released. It does suck that you can't transfer your phone number -- i question how hard it actually is to transfer it -- but I guess going from "dumbphone" to "smartphone" would be the culprit; although thinking about it, maybe it's because you're going from Boost to T-Mobile on top of flip phone to smartphone SIM -- too much complication. Maybe if you speak with a more knowledgeable person higher up the customer support chain, they'd either be able to do as you seek or be able to explain better why it's not possible/too difficult.
simplepinoi177 said:
I've never been on T-Mobile/Boost...
but it seems to me that, at the very least, you can't use a "flip phone" SIM on a smartphone -- no less the latest Google smartphone released. It does suck that you can't transfer your phone number -- i question how hard it actually is to transfer it -- but I guess going from "dumbphone" to "smartphone" would be the culprit; although thinking about it, maybe it's because you're going from Boost to T-Mobile on top of flip phone to smartphone SIM -- too much complication. Maybe if you speak with a more knowledgeable person higher up the customer support chain, they'd either be able to do as you seek or be able to explain better why it's not possible/too difficult.
Click to expand...
Click to collapse
I'm thinking that I'll just use the camera part of the phone for now. The TCL flip phone works nicely for me. I use it to keep in touch with the wife when I take off for a couple of weeks 2 or 3 times a year. It still has around $150 of credit on it so that should last through October.
Thanks for your reply!