Touch Pro Restarting - Touch Pro, Fuze General

So the phone was working fine a week ago, stock rom. Now whenever i access a specific webpage the phone restarts and i need to access that to learn. Before i could access the webpage without any restarts and suddenly this. Has the data been corrupted or something, I'm not really a techy but i love my touch pro, i need it to be save

I'm guessing this is the GSM version and not the CDMA? Also, does this happen every time you launch the web browser or just visiting a specific page? Can you reproduce this issue with another browser or can you even get the web browser open? Sorry for the barrage of questions but it is an older device and to my knowledge, if you are using a stock rom you shouldn't really be experiencing this unless something else is wrong with the device.

Related

[Q] Internet connectivity issue at SGH-i780 WM 6.1

I dont know if this is the right way to ask this question, or the ringt place in the forum. I just know ive always found a lot of answers here before and now ive come to a dead end. Ive had a problem with my samsug sgh-i780 for atleast six months that i cant fix. I try to every once in a while, but just end up extremely frustrated and agitated. So, this time the same thing happend again, but i am willing to try and do something productive instead and vent my anger and problem here instead
The problem with the phone is that it refuses to connect to the internet. But only specific programs on the phone. Most of them connects perfectly, both via GPRS and WIFI. The problem is the programs that are from microsoft. They all promply refuse to acknowledge any connection whatsover to the internet.
I use WM 6.1, its not the shipped OS but i've updated it with samsungs official updating rom. So, the programs that refuses are IE, windows marketplace, windows update,the built-in podcasts and rss-reader program, maybe some others.
However, these programs COMPLETELY REFUSES to connect. Almost INSTANTY an alert window with "no connection avaliable. please change your settings or try again." or something similar pops up. Immedietly. Extremely provocing to me, since I know theres both a working gprs and wi-fi connection that ALL the other programs (opera (3 different versions)), coreplayer, etc can use, and do USE flawlessly all of the time. Gah, even writing about it drives me crazy
So anyways. Ive googled this thoroughly on SEVERAL occasions, ive gone through every single internet setting i've found on this mobile phone and changed it back and forth on several occasions, ive searched and searched this forum several times but ive ended up with nothing to guide me in troubleshooting/fixing this and i feel like my next step is throwing it into the wall. Wich wouldnt really SOLVE the problem... but atleast eradicate it
Long post, my bad, ill try and keep it shorter. Just wanted to write it all out, maybe im leaving out important info, feel free to ask me complete your picture if this with whatever you need to know. Maybe someone of you recognizes this problem immedietly and knows what it is and how to fix it. Any way, im happy to recieve any ideas and suggestions you might have.
Thank you in advance,
Malte
The best thing you can do right now is wait until i bring an SGH-780i from my workplace and go through the steps with you I'll have it by tuesday/wednesday.
(that is, because i can't really think of a reason for this to happen unless microsoft has found a way to block unofficial roms from using their applcations (doubtful)).
Awesome! I like the timing of yours; tuesday is my birthday
Will be waiting
/Malte

[Q] Phone stopped working and won't start again

Hi, I have a g1 that has suddenly stopped working - when I start it I see the t-mobile screen and then it switches to the android screen and just stays like that and doesnt start.
It stalled while making a call and I was not able to restart it.
I have tried wiping everything from recovery console (http://forum.xda-developers.com/showthread.php?t=566669) and re-flashing my phone with my old firmware (http://forum.xda-developers.com/showthread.php?t=811620)
I don't know what's next here - can anyone please help?
some more background:
I had the phone for two years here in the US and have traveled out side of the country with it for several trips with no problems whatsoever, however, this phone I have given to my niece who doesnt live in the US.
The reason i'm saying this is that maybe the cause is a radio problem of some sort...
Let me know if you think of something coz I really don't know what do to next
Thanks,
e.
First of all, wrong section.. (Please post in Q&A)
If you had poked around and used the search feature, i'm pretty sure you can find what you are looking for
but anyhow, you need to flash another rom (via recovery) assuming you have already rooted because you somehow corrupted the system partition.
Thanks for the reply, I tried using cyanogen's mod but it didnt get me anywhere, I will try different mods but could this be a radio issue? is there a way to check that?
p.s. I did a thorough search of the forums and that's how i did all the things b4 posting but then I got stuck...
Hi, sorry I posted in the wrong section, just noticed what you mean.
Can any of the admins move this thread to q&a (or can I do it myself somehow)?
Data?
eladkatz said:
Thanks for the reply, I tried using cyanogen's mod but it didnt get me anywhere, I will try different mods but could this be a radio issue? is there a way to check that?
Click to expand...
Click to collapse
My friends phone is doing something extremely similar. He gave it to me to play with to make sure he wasn't mad, and it was actually the phone having issues.
Upon playing with it for a few hours problems started to occur. It would randomly shut off, then not want to reboot unless left sitting. It would get after the ROM screen and then shut off. I noticed that that a quick was to crash it was to start browsing the Internet over Wi-Fi. After a few pages loading and moving around the pages as they loaded the poor phone would just turn off.
Since he is using another phone in the mean time, I got his G1 without a SIM card. I was playing games on it, poking around in applications and more and the phone wouldn't turn off. I wasn't till I enabled Wi-Fi that problems started happening. I'm not sure if the Wi-Fi driver is part of the baseband unit or not but it seems that the more data the phone uses (3G or Wi-Fi) heightens its chance of turning off.
To get the phone to boot again I either have to take the battery our for a few minutes or leave it off for a while. Upon which time it will book as if nothing happens.
I also noted that every time it boots it shows an exception error related to "gapps" and you have to click force quit. His phone is running CyanogenMod 4.2. Also the Home key doesn't function, but this is software related because it can turn the screen on.
Scott

Cant access SMS message section

Hey guys, I have trouble going into the message screen on my touch pro. Every other part of the phone works fine. But if I touch the screen to access the message section, it wont respond. Or if I touch the all messages area of the screen, it will light up but the screen wont switch over. pretty much every other part of the phone works except accessing the message/sms part. i still can receive incoming texts but i have no way of replying it!
I have tried soft reset and it would not help either.
This problem appeared out of nowhere.
my touch pro is unlocked, ROM version is 5.05.401.1 WWE, using windows mobile 6.1
From your report, it sounds like something in the software is crashing. I had something similar and the only way I could figure was to re-flash it (involves losing everything loaded on your phone, without a backup) with the ROM I wanted. There may be another way but for the lack of experience with a stock ROM and your specific situation, it is difficult to help you troubleshoot.
should I go for a hard reset?
or should I reinstall a new ROM? if this is the case, can you kindly tell me how to do it?
all my contacts are saved on my sim card so im not too worried about losing those infos.
I suppose it wouldn't hurt anything to try the hard reset first. Also, if there was anything added/installed and wasn't a part of the stock ROM, it is likely you will lose it such as programs, games, etc. Let me know if you'd like to try your hand at flashing a custom ROM, if the hard reset doesn't work.
If you aren't comfortable with either of these, it might help to give it a few days to see if anyone else chimes in...

[Q] Internet Explorer problem

Hi everyone,
I have a problem with Internet Explorer on my HD7
Since yesterday, Internet Explorer refuses to open from the start screen or Apps list. Clicking on web links in emails does not work, clicking on pinned web pages does not work. Live tiles, Emails, RSS feeds, texts, Phone calls etc. work as expected. I have downloaded several third party browsers which work as expected.
I have checked using 3G and Wifi connections, and soft reset multiple times to no avail
I have searched and have not seen anyone else reporting this problem which leads me to suspect it's a device specific software problem. I was following my normal morning routine yesterday, reading the emails with new and updated posts from XDA when it suddenly stopped opening the links in the emails. I tried opening up Internet Explorer and this too failed. The animation transition starts to take place when pushing the I.E. tile, and then it comes back to the start screen.
I am running 7720 and have not played around with the phone or changed anything to cause this problem.
Does anyone have any suggestions or thoughts before I go ahead and press the "Reset your phone" button ??
Thanks in advance,
Garrickus
Work around
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Thanks
tlefeuvre said:
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Click to expand...
Click to collapse
Thanks Thomas
I can confirm your solution does indeed work as you describe, and yes, tabs are now broken
I'm curious as to your firmware version and operator, as there may be a link ?
You say you read "somewhere" that hard resetting the phone doesn't fix the problem , (I haven't as yet done so myself, as I'm currently compiling word docs of Internet Explorer favourites etc. and uploading them to Skydrive so I can restore them later ) which implies someone else has also encountered this problem ?
If a hard reset doesn't work for me (I'm waiting on the weekend to do this as it'll probably take hours ) then I'm seriously thinking of upgrading the sdhc card to a 32gb one and flashing a custom rom
I'll keep you updated.
And once again, thank you for taking the time to reply , with well over a hundred views, I was beginning to think I was invisible
Garrickus
i would flash a custom rom (you have the requirements), its easy to do (just search for it) and the advantages of it are great. you would never want to go back to an official rom again.
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Thanks
GoodDayToDie said:
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Click to expand...
Click to collapse
Funnily enough, I hadn't heard of this problem either, before it manifested itself on my phone so it can't be widespread.
I'd love to allow you (you Windows Phone Guru ) access to my phone, if it would help me and the community, but, it's my main device and your too far away to visit
I have a stock phone so I doubt there is any kind of dump or something I can do to provide more clarification on the problem, but it's very real and very annoying
I had a quick search for "IE+" in the marketplace, but didn't see it. Could you provide a link please ? Or did you sideload it ?
If the hard reset doesn't work, my carrier has said they will swop it out for a refurbished unit, so I have a couple of options.
If I get my act together by the weekend, I might upload a video of the problem to YouTube for information purposes.
Also, my phone has been exhibiting some strangeness for a while now. Occasionally freezing up, then unfreezing itself. Internet Explorer freezing when the loading bar reaches 4/5's distance, and taking ages to finish loading. Some tiles (third party only) losing their images but not the text, or backing out of an app to the Start screen resulting in all the tiles being empty for a few seconds before filling in. Start screen flashing green and crackly looking. None of them particularly bothered me too much till now.
I'll keep you all posted.
Garrickus
Thanks
tlefeuvre said:
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes, thank you. I was beginning to go mad with it lol.
I too am running Mango without the disappearing keyboard fix, but I am not windows broken, iterop or any other kind of unlock, or used any kind of programs other than Zune, so we don't have that in common I'm afraid.
Thanks anyway
Garrickus
IE+ is being published to the Marketplace this week, I think. There's a pre-release build of it available on this forum, but I'm not sure if that version supports the required behavior for be-the-default-browser support. I'm looking at other apps too (requires decompiling them, unless I can get a chance to talk to the developer, but that's usually easy).
However, if your phone isn't interop-unlocked, you wouldn't be able to use the switcher anyhow, though. It requires TCB (or "root") permissions, because it needs to write to the registry. It's possible to interop-unlock your phone (I have an HD7 myself), but you'd need to downgrade the firmware first.
The list of bugs you're experienced sounds like it *might* actually be some kind of defective hardware. The usual problem is the internal microSD card that is used for storage on the phone being defective or coming loose. There are a few other possibilities too, though. Unfortunately, trying to fix them yourself is likely to void your warranty, with no guarantee of success.
Video uploaded to Youtube
Hi all,
So my problem persists, and I am due to hard reset the phone to see if that solves the issue in the next couple of days. Before I do so however, I have uploaded a video showing the problem to Youtube for information purposes.
Lets see if anyone else is having the same problem, and if a solution exists.
Here's the link to the video
http://youtu.be/L0YIkCybvhg
If the hard reset doesn't work, my carrier have said they will swop the unit for a refurbished one. Does anyone have any experiences of this ? Are they like new ? Or beaten up a bit ?
Regards
Garrickus
More people reporting the problem on Microsoft answers forum
Hi everyone,
I checked the Microsoft answers forum and it seems Others are reporting the issue as well
I counted at least half a dozen posts with the same problem as myself here
http://answers.microsoft.com/en-us/...one&CurrentScope.Filter=&askingquestion=false
So far, the only advice offered is to hard reset the phone, with some users reporting this solved their issue. One user reported that although it solved their issue, now their phone tile doesn't work
Regards
Garrickus
After hard reset
Hey everyone,
So I hard reset my phone on Thursday
and as a result, Internet Explorer now works again as it should
I decided not to restore a backup, and set up the phone manually (which took about 3 hours ).
A couple of things I've noticed since -
Battery life seems massively improved , now reporting over a days use on a full battery. I'll keep an eye on this as before I was only getting about 14 hours.
Another thing I've noticed is the keyboard. Now when I type, it highlights the word it thinks I want to use in bold, and it definitely didn't do that before
I'll keep you all posted on how things go over the next couple of weeks, if any of the problems I reported show up again, but, fingers crossed, it's all good for now, and loving my phone again.
Thanks for all your input.
Garrickus
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
tlefeuvre said:
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes it does.
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Too bad. I have this problem too. Last night after connect to public wi-fi and enter username & password in automatic IE pop-up.
You can't open IE if your setting of "Open links from other apps in" is "A new tab". If change this settings to "The current tab" you can open multi-IE for multi-tab but can't use normal tab.
I think I will HR my device too.
tlefeuvre said:
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Click to expand...
Click to collapse
No, interop unlocked will go away.
I am facing similar issue. I guess I know when it started (but not sure about it)
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 imgage. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continously. I finally pressed Power button to switch off phone. After phone was restarted, I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken. I am also having feeling that Internet Explorer running in the backround that will not close even after a restart.
I dont want to Hard Rest Phone, but I think its only Solution for now. Hope MS fix this issue in WP7.8.

Looking to Undo Root and All Customization, Need Help to do So

Ok, so as the title says, I'm looking to completely undo having rooted my tablet, and all the customization I did to it, but I'm having a bit of trouble.
According to multiple apps my tablet is no longer rooted, and I got the stock rom from Sammobile flashed on it, and I have the stock recovery back, but I seem to be suffering from the wifi problem that CM suffers, I know this as I can connect to my 5G wifi as well, which I'm never able to do when the tablets wifi is working correctly, and also even connected I barely have any speed, if even any.
Now I know of the wifi fix you can flash through TWRP, but as I said, no more TWRP, and I don't want to reinstall it, I want everything back to stock.
Now, I know of Wifi Fix's for other tablets, like the Galaxy S4, that you can flash on with Odin, but I can't seem to find one like that for the Note Pro 12.2. So if anyone can send me a link I'd really appreciate it.
And also, I can't remember, but did the Note Pro 12.2 ever get anything higher then Android 5.0.2? Because I try to update it, and it says because my tablet was modified I can't do so. Plus Sammobile doesn't have higher then 5.0.2 but I read somewhere that it got 5.1.1 so I really don't know, any help on that front as well would be great.
Now, you may be wondering why I want to do this, in truth I'd rather have my tablet rooted, I save so much battery life getting rid of all the bloatware. But no matter what I do, there always ends up being a problem with my tablet.
I follow all the instructions given, I do exactly what everyone else does, even having someone walk me through it step by step once, and always it goes horribly wrong.
The first time my Nova Launcher would crash constantly, and then everything else would start crashing with it. Then the second time all my videos would play stuttering and jerky, and the audio would be out of sync horribly, and nothing I did would fix it. And now most recently, even though the tablet it connected to the computer, the drivers always fail installation, and even when they are successful, I'm still unable to actually access the tablet from my pc.
I read somewhere that it may be because I disabled Media Storage, but with Media Storage I have just as many problems, it drains my battery like crazy, it causes things to load up extremely slow when accessed through the computer, if a folder has a hundred files for example, it will take almost twenty minutes for them all to load up, and you can't do anything until they do, and if you try copying something into a folder without going into it you'll just be stuck in an endless loop of copying that never ends.
But without Media Storage everything loads up just as quickly as say an SD Card, so said 100 files only takes a few seconds.
And worse thing it caused, which troubled me for a long time before I found out what caused it, at random the media storage would decide to claim 20gb's of space, saying it was all taken up, when it isn't. And it would keep happening at random times, and at random sizes. Near the end it had taken up every bit of free space I had and didn't change back even after several days which is what led me to looking up what was causing that in the first place.
So as you can see, leaving Media Storage enabled is a big no for me. So as such I'm unable to root and customize my tablet for that reason as well.
Now, before you say how weird it is that I have such trouble, and how you have no idea why it would happen, there is a very key reason, Technology HATES me. Trust me, more often then not when I try to do something that works for literally everyone else it fails for me, like say connecting an Xbox controller and getting it to work on my pc. Yeah, never works even after almost 5 hours of trying. So yeah, technology hates, maybe even dispises me.
So anyway, if you can help me fix the wifi, and the update problem if that's possible, I'd really appreciate it.
Are you able to get it connected to a PC?
There are tutorials on how to go back to complete stock if you haven't tried Knox I might search for what people have done before they take the their device back to the carrier. Many people want to un-root before they give up their old devices.

Categories

Resources