[Q] [xoom2] charger problems - Xoom Q&A, Help & Troubleshooting

Hi, I have a xoom 2 16 gb and I have a very strange problem with the charger.
I can't exactly pin point the problem.
Whenever I charge the tablet, be it while running or shutdown, despite the fact that is shows it's charging it doesn't.
Sometimes when I charge the tablet while in shutdown, it goes to 100% and when I boot it up it shows only to 15-20%.
This is very annoying because I need the tablet for work and every other charge this problem occurs.
On top of this the charger connector seems very loose while connected as it is of sh#t quality.
Faulty charger or faulty xoom2 ?
Should I go to warranty for this ?

I'm having an issue like this but not the same. My XOOM will sometimes just charge up to 90% or 80% and won't move. I had this issue with Honeycomb and then when I upgraded to ICS it reset the battery file but after a week it started to charge only to 90%. Its a software issue I think, but I think the health of my battery charger is helping it much.

Please post all questions in the Q & A section. Thanks! Thread moved.
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Related

[Q] Battery Staying at 100%

I've noticed that the battery meter will sometimes stay at 100% for a while and then all of the sudden drop to the actual percentage sometime later. A reboot after unplugging the phone will fix the problem and report the battery % at the correct level. I was wondering how many other people were experiencing this, or if it is just a hit or miss thing?
I'm still on stock, unrooted, no mods. It's a straight out of the box Skyrocket.
Also, does the problem remain after rooting, modding, etc.?
I asked this on the battery results thread in general, and only received one response, so I figured this would be better in Q&A.
I had the same issue, but it has only happened one or two times.
Showed 100% for hours then rebooted and it showed 73%
I don't know how long you've had your phone, but it takes several cycles from full to empty for the battery to calibrate correctly. During that time you can get some really funky readings on it.
I am experiencing the same problem.
I've also had a hard time charging the phone. I've left it plugged in upwards of 18 hours, only to find it saying its only 83% charged. That may just be another symptom of the same problem though.
Do you think this is a phone or a battery issue?
bl2520 said:
I am experiencing the same problem.
I've also had a hard time charging the phone. I've left it plugged in upwards of 18 hours, only to find it saying its only 83% charged. That may just be another symptom of the same problem though.
Do you think this is a phone or a battery issue?
Click to expand...
Click to collapse
That sounds like you were plugged into a pc vs ac power and had heavy usage during that time.
Mine charges very quickly when at idle and plugged into the wall.
I've had my phone since the day it launched (the 6th) and just experienced this for the first time yesterday. It was indeed quite odd to see.
I have had this happen one time. I also noticed the phone got very hot.
It actually happend yesterday, stayed at 100% almost all day then just shut off and wouldnt reboot.... freaked me out!!
Sent from my SAMSUNG-SGH-I727 using xda premium
I have had this issue only when using an old iphone wall charger have. i can charge with any of our multiple other chargers with no issue....i use a usb cable plugged onto that apple wall charger and it happens every single time
Sent from my SGH-T989 using XDA App
I think that the battery is pretty wonky. I am not sure if the NFC addition is causing these issues but some people are having amazing life ans some people (me included) get horrible. I am getting a warranty exchange on my battery. No way I should drop 12% in an hour and 20 minutes when the only usage is 19 minutes of checking email. If I have to have it plugged in every time I turn around it is not exactly a wireless device now is it?
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
I have had this issue only when using an old iphone wall charger have. i can charge with any of our multiple other chargers with no issue....i use a usb cable plugged onto that apple wall charger and it happens every single time
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
i think that u just solved my and many more ppl's problem i am using the same iphone wall charger and i just plugged my usb in there and the battery wouyld stay at 100% all day long and when i connect the charger it says "disconnect charger battery is full" but i think this will solve my problem man thank u very much for posting this ! im glad ive read it because this is the my second galaxy s2 with the same problem i went to the warranty and the exchange it but still the same problem so now i know it HAS to be the iphone charger!!
Strange, I was just reading this thread and thinking I have never experienced this. Then I checked my battery stat and it showed 100% even though I've been using it for an hour and a half. I restarted and now reads 90%.
Had my phone for almost a month. Rooted only on stock ROM. Just took it off USB cable from laptop an hour and a half ago.
yvrRome said:
Strange, I was just reading this thread and thinking I have never experienced this. Then I checked my battery stat and it showed 100% even though I've been using it for an hour and a half. I restarted and now reads 90%.
Had my phone for almost a month. Rooted only on stock ROM. Just took it off USB cable from laptop an hour and a half ago.
Click to expand...
Click to collapse
I had the same issue. But I read on a thread that cause is that u use a charger & cable that is not Samsung. I had tested and it is true. If u charge with the charger it will befine
That's was stupid of me. I think I am on that thread
Sent from my SGH-I727 using XDA App
My still stay at 100% all time with Samsung charger, any fix?
cgm8 said:
My still stay at 100% all time with Samsung charger, any fix?
Click to expand...
Click to collapse
I think we narrowed it down to being a bad charging circuit in the phone or battery triggered by a .1a charger.
When we got our new skyrockets they stopped doing it.
Sent from my SAMSUNG-SGH-I727 using XDA App
cgm8 said:
My still stay at 100% all time with Samsung charger, any fix?
Click to expand...
Click to collapse
I was powering my phone off, plugging the power in and allowing it to recharge. The phone would automatically power on as soon as I connected the power but I didn't think that mattered. It turns out it did. If I powered the phone on and then connected the power, the battery meter would work correctly.
This was different the Captivate I had previously. That phone had the capability to charge while powered off. There was even a charging graphic that displayed while the phone was off.
The Skyrocket did not have this same feature when I originally bought it. However, ATT did an update at some point and now it does. I've been unable to re-create the stuck battery gauge since that update.
please only use the charger that came with the phone. other chargers, after prolonged usage, may cause issues.
The charger that came with most skyrockets is a .1a charger and causes the issue as well. A few reported getting .7a chargers in the box but most have been .1
I have tested the iPhone charger theory on 5 phones now. Phone 1 and 2 experienced the issue. Phones 3-5 did not
Its more than just the charger. The phones experiencing this either have a bad battery or it's in the phone
orlandoxpolice said:
please only use the charger that came with the phone. other chargers, after prolonged usage, may cause issues.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
From day 1 with the skyrocket, I have used an old wall charger and cable and had this problem daily. I plug it in at night and in the morning, it's at 100% until I reboot, or some other random event that drops the percentage to the real battery stats.
Because of this thread, I dug out the box and used the wall charger and cable that came with it, and this morning shortly after unplugging the phone, it was at 99% and dropping, just as it should. Very glad I tried this.
Ummm no.....
00mred00 said:
The charger that came with most skyrockets is a .1a charger and causes the issue as well. A few reported getting .7a chargers in the box but most have been .1
I have tested the iPhone charger theory on 5 phones now. Phone 1 and 2 experienced the issue. Phones 3-5 did not
Its more than just the charger. The phones experiencing this either have a bad battery or it's in the phone
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
I did a recheck of my black cube SR wall charger (Samsung part # ETA0U80JBE).. It is NOT .1a it is 1.0amps - which - interestingly enough is EXACTLY what my iPhone3g power cube right next to it delivers.
The .7am Samsung charger has the usb connector on the side, and is part number ETA0U60JBE - delivering 5v at .7 amps (30% decrease over the little cube device). That was the charger my SGS-II had. My S/R came with the 1.0 amp ETA0U80JBE version.
One amp will charge the phone MUCH faster than the USB port. Per the spec, the typical USB device cannot drain more than 500mA (1/2 of what the power cube supplies to the phone).
Unfortunately Apple and Samsung both have the cubes pretty well locked up, so I cant compare the components, but at a first glace they appear to be absolutely identical, both putting out about 5.1 volts at zero load.

charging issues jelly bean

well is it only me having charging issues with jelly bean? a quick search in google proved that a lot of people with other phones when they updated to jelly bean have charging issues (very slow charging, even on power u cant work tablet even in power save mode it stills droping!
anyway couldnt find anything here fore note 10.1! so what about you guys?? i had to go back to ics cause of that
with or without JB you will have the charging issue its not an issue but because of the huge battery note has
samir_a said:
with or without JB you will have the charging issue its not an issue but because of the huge battery note has
Click to expand...
Click to collapse
ofc its a rom issue as when i go back to ics the charging its ok! in jelly bean its very slow! i mean i put on charge all night and only about 20% charged! its not hardware problem, but jb issue. i just dont see anyone else here with note 10.1 complaining about this.
Don't have that problem, Only goit 3hours sleep last night and plugged in note before going to bed. Fully charged from 46% in 3 hours.... You might have a problem with your charger/cable/charging port....
If you have an S2,S3 or Note 2, or an old Gtab, the charger works for your note so you can check where the problem is....
Only charging issue I have is when I use different charger other than the original one then its slow..if I use the original one its fast
Sent from my GT-N8013 using xda app-developers app
The OEM charger supplies 2 Amp hours of current to the battery. If the battery takes any more than 3.5 hours to charge the 7Ahr battery then there is something wrong with the tab or the charger.
Sent from my DROID BIONIC using Tapatalk 2
Note takes around 5 hours to do a recharge, but if you have extention USB cable of a after market USB connector for longer length it will increase the charging time
Max charging time for me with OEM is about 3.5 hours with power saving mode on and screen off, or around 2.5-3 with the tablet OFF. Thats with a 6-9% battery remaining. Anything much more means something is eating your battery in the background while you are charging.. make sure you use OEM charger.
my charger was slow charging right from the box. They gave me a new one the next day and everything is fine now.
Thats odd. I never had any charging problems when i upgraded to jellybean. Have you compared your unit with someone who also has a note 10.1?
I picked mine up on Thursday and charged it to 100% with the supplied charger and cable, installed the 4.1 system update and used it throughout the following day watching video and general playing. I had it plugged in whilst I was using it and noticed it discharging, odd I thought as it should at least have maintained its charge but after my battery level dropped to 19% on that evening I turned it off completely and left it overnight, this morning it had only charged a further 20%. It has to be a firmware issue as its the only thing thats changed since I first charged it fully without any issues (first charge on 4.0 took approx 3 hours from unboxing).
I also have the same problem. Any solution to this?
I also want a solution to this.
I'm at wits end and feel like smashing this thing.
Sent from my HTC One X using xda premium
Power off completely while charging it will go faster.
elzeus said:
Power off completely while charging it will go faster.
Click to expand...
Click to collapse
No. Its still doesn't charge faster. Same result.
Its going back to Samsung today.
That sounds screwy... I have mine on all the time, plug into the wall and about 3 - 5 hours later its fully charged...
Might be the wall charger is the problem, Samsung may have a batch of faulty chargers....
Doubt its the charger. Because its now 100% full but still says charging, not charged like on 4.0.4.
Even my battery stats don't reset anymore.
In my opinion something happened in this OTA. Been viewing many 10.1 forums for a while now and never read anything about charging issues. Since the update, its an issue unless all of us just happened to either have faulty chargers at the same time or we all downloaded the same app at the same time which is the source of the issue. Im gonna say its not neither of those because what did happen, is we all downloaded an OTA at the same time and have since had this issue.
One thing I have noticed that works a little better for me is to do a reboot right before I throw it o the charger. I dont unlock it or anything, just keep it on the charger.
Im thinking of rooting over the weekend and trying a few different ROMs to see what happens.
Sent from my GT-N8013 using Tapatalk 2
Just a thought, but lots of people are complaining about this and lots of people are not experiencing a slow charge.
The update has been rolled out in many countries now - so what country are you all in and what sort of mains power do you have? Maybe it's something related to that
Shouldn't matter as the charger is the one in charge of voltage to the Note.
You can use a charger from America in Australia, UK or Europe (with an adaptor of course) and it should charge your note the same everywhere.
I have tested this by using a stepdown transformer to charge my note at 110 volts as well as the normal 240volts we use here in Australia. No difference.
I have an overseas model Note and need an adaptor to connect to the Oz mains. I also have another note bought here in Australia and it works fine using either Australian or overseas charger too at either 110V or 240V...

note 10.1charging extremely slow

My note 10.1 is with something rom jb4.1.1
Fewdays ago, I found that my note 10.1 charging speed becomes extremely slow. For example, I wentbed with 50% left , and after 7 hours of sleeping, after I woke up, it was only 88%
This never happens in the past, and only start in this few days
Any help?
Sry for my badenglish
omnia1994 said:
My note 10.1 is with something rom jb4.1.1
Fewdays ago, I found that my note 10.1 charging speed becomes extremely slow. For example, I wentbed with 50% left , and after 7 hours of sleeping, after I woke up, it was only 88%
This never happens in the past, and only start in this few days
Any help?
Sry for my badenglish
Click to expand...
Click to collapse
Are you using the original cable? I had the same problem with a 3m no-name cable I bought off ebay.
schnurrbidurr said:
Are you using the original cable? I had the same problem with a 3m no-name cable I bought off ebay.
Click to expand...
Click to collapse
I m using the original cable
Try a different mains wall socket. This has worked for me in the past.
Sent from my GT-N8010 using Tapatalk HD
Try the usb connections are firmly connected
Also like a member suggested try a different power source and a non upa source is preffered
Check if you have not left any application or game running in the background
CuBz90 said:
Try a different mains wall socket. This has worked for me in the past.
Sent from my GT-N8010 using Tapatalk HD
Click to expand...
Click to collapse
Will do that.
Thx
All of a sudden my note has become extremely slow to charge.
Tablet was off whilst charging and only managed 8% an hour. After 6 hours charging it was at 50%
What happened?
Do you have a big red x over the battery icon?
Sent from my GT-N8010 using xda app-developers app
I have a feeling that the power saving mode on slows the charge down. That's the only setting I had changed recently.
Ill test tonight.
Charged overnight and battery charged less then 50%. Ive had it had on charger for hour and a half and has charged 7%. I think it was the update. Many problems for me since update, but this is the biggest one.
Sent from my GT-N8013 using Tapatalk 2
Shine 52 said:
Charged overnight and battery charged less then 50%. Ive had it had on charger for hour and a half and has charged 7%. I think it was the update. Many problems for me since update, but this is the biggest one.
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue for a bit. Someone said to try disconnecting and reconnecting the usb from the power block about 4 or 5 time relatively quickly and that fixed it for them... tried it and have not had an issue since even when connected to an extension. But also make sure its firmly in.
Oh.. and do this with the note plugged into the mini end of course
I have to say that I have been very happy with the crazyondigital wall charger that was bundled with my case. I used the OEM charger for the initial charge but began using the crazyondigital charger because it's more convenient due to the fact that it's longer. It also seems to charge more qiuckly. Perhaps slow charging with the OEM charger has something to do with the USB wall wart wiring design.
I seem to have the same type of problem I had mine on charge for 2 days now I done nothing different in the way I normaly charge, I tried both having ny note off over nite and with it on both with no luck, both time my note not fully charged.
This started on Friday gone,
If this dont charge soo. I will try factory reset since thats the other option bar getting a new charger
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You sould try to use the device till it dies then try to charge it again see what happens, maybe wipe battery stats if you have cwm. Also try to get one of those battery stat monitoring apps and see if its registering proper voltage and heath
Sent from my GT-N8010 using xda app-developers app
Had the same problem yesterday. my note went out of energy and shut down. So, after a while I connected it with the cable to charge. And what happened? After a hole night I got only 50% -.- I was like wtf?? then I tried the galaxy s3 charger and there was a red cross on the battery icon. Then I tried the note charger, again nothing, and like the other poster said, after a few times in and out it worked again.
another one here with slow charging, this is a big problem, its so slow it means it drains when you are using the tablet when its plugged in, you should be able to use it and charge at the same time. I could understand if it didnt charge much when I was using it but to not charge at all is a real fail.
Has anyone logged this issue to samsung?
Nothing has solved this problem for me.
Taking 8 hours to charge 79% is just beyond comprehension. Can't use it plugged in as it drains anyway. I want a update asap or I'm ditching this tab.
I don't know what caused this, it was fine a few weeks after the update and suddenly crippled.
mickfitz said:
I don't know what caused this, it was fine a few weeks after the update and suddenly crippled.
Click to expand...
Click to collapse
So it's not the update then? If it was fine for a few weeks and then suddenly crippled JB is not the problem.
More likely an Application is NOT properly compliant with JB and is draining battery or hogging
Bulbous said:
So it's not the update then? If it was fine for a few weeks and then suddenly crippled JB is not the problem.
More likely an Application is NOT properly compliant with JB and is draining battery or hogging
Click to expand...
Click to collapse
Nothing shows up as running and hogging the battery. It doesn't drain fast once charged. It just charges slow.
mickfitz said:
Nothing shows up as running and hogging the battery. It doesn't drain fast once charged. It just charges slow.
Click to expand...
Click to collapse
Indeed, it charges so slow it drops when you are using it plugged in, if anyone has registered their tab properly with samsung perhaps they could log a fault, I havent had chance to do this yet.
Also, has anyone tried switching back to stock to see if it resolves it?

Battery Charging Problem. Help plz

I bought Alcatel 5020 D(currently unrooted) 4 months back. Everything was fine until yesterday It was showing problems. It was showing 4% of battery when I put it on charge and after one hour it was still on 10% charge. I tried rebooting but nothing happened. I don't know whether its hardware problem or software. The battery is only 3-4 months old so it couldn't be due to battery. What should I do?
The charging is extremely slow. Overnight the charge was from 10% to 84% only
Sent from my GT-S5660
mjobanjatt said:
I bought Alcatel 5020 D(currently unrooted) 4 months back. Everything was fine until yesterday It was showing problems. It was showing 4% of battery when I put it on charge and after one hour it was still on 10% charge. I tried rebooting but nothing happened. I don't know whether its hardware problem or software. The battery is only 3-4 months old so it couldn't be due to battery. What should I do?
The charging is extremely slow. Overnight the charge was from 10% to 84% only
Sent from my GT-S5660
Click to expand...
Click to collapse
Question: are you using a wall charger? Because if not, i.e. charging off of a computer or something, then that would likely explain why. Simple fix to this scenario would be to charge directly from the wall.
margentieri said:
Question: are you using a wall charger? Because if not, i.e. charging off of a computer or something, then that would likely explain why. Simple fix to this scenario would be to charge directly from the wall.
Click to expand...
Click to collapse
Yes I use wall charger
Sent from my GT-S5660

[Completed] Samsung Tablet Battery Problem

Good morning.
I own a Samsung tablet for about a year now.
I sometimes had a problem with my tablet when charging, once I plugged it a red cross would appear on the battery icon, if I left the cross there the tablet would charge terribly slow, I would solve the problem by disconnecting and connecting until the cross was gone, so the tablet could recharge normally (which he did).
That was until yesterday when I put it to recharge and left it overnight, when i woke up i realized it had only charged 48%!! I left it for some hours more and when I went back to check it was still 48%. I turned it off and let it charge, which got me to 100% but when I took it to school after it reached like 40/50% it went instantly to 15% and then to 4%.
I then, when reached home, tried several chargers (all from samsung) and installed this program to check on the battery (battery monitor widget) and it showed me that the mA flow was unstable, from 90mA to 1400mA (while on my samsung S3 the flow was 999 al the time)
I tried all the chargers on my S3 also and they charged my phone from 13% to 100% in 30 minutes, so I think it is not my chargers fault.
Is battery dead?
I leave here three screenshots showing some battery data.
EDIT: I have bought one cover from ebay, that came from china, it has some magnets on the back, could the magnets be somehow related to my battery problem?
Could be that the microusb port on the Tablet is going bad or the cover might be interfering. Also there might be a loose contact somewhere.
Please note, anything except official charger for that device will charge it slow.
Please specify exact tablet model.
Perseus said:
Could be that the microusb port on the Tablet is going bad or the cover might be interfering. Also there might be a loose contact somewhere.
Please note, anything except official charger for that device will charge it slow.
Please specify exact tablet model.
Click to expand...
Click to collapse
It's a galaxy note 10.1 2014 edition and I am using the charger that came with it
I see that you have posted in correct section [Q] Samsung Tablet Battery Problem.
Please wait for one of the experts for your device to respond.
Thread Closed. Thank you.

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