[Completed] Samsung Tablet Battery Problem - XDA Assist

Good morning.
I own a Samsung tablet for about a year now.
I sometimes had a problem with my tablet when charging, once I plugged it a red cross would appear on the battery icon, if I left the cross there the tablet would charge terribly slow, I would solve the problem by disconnecting and connecting until the cross was gone, so the tablet could recharge normally (which he did).
That was until yesterday when I put it to recharge and left it overnight, when i woke up i realized it had only charged 48%!! I left it for some hours more and when I went back to check it was still 48%. I turned it off and let it charge, which got me to 100% but when I took it to school after it reached like 40/50% it went instantly to 15% and then to 4%.
I then, when reached home, tried several chargers (all from samsung) and installed this program to check on the battery (battery monitor widget) and it showed me that the mA flow was unstable, from 90mA to 1400mA (while on my samsung S3 the flow was 999 al the time)
I tried all the chargers on my S3 also and they charged my phone from 13% to 100% in 30 minutes, so I think it is not my chargers fault.
Is battery dead?
I leave here three screenshots showing some battery data.
EDIT: I have bought one cover from ebay, that came from china, it has some magnets on the back, could the magnets be somehow related to my battery problem?

Could be that the microusb port on the Tablet is going bad or the cover might be interfering. Also there might be a loose contact somewhere.
Please note, anything except official charger for that device will charge it slow.
Please specify exact tablet model.

Perseus said:
Could be that the microusb port on the Tablet is going bad or the cover might be interfering. Also there might be a loose contact somewhere.
Please note, anything except official charger for that device will charge it slow.
Please specify exact tablet model.
Click to expand...
Click to collapse
It's a galaxy note 10.1 2014 edition and I am using the charger that came with it

I see that you have posted in correct section [Q] Samsung Tablet Battery Problem.
Please wait for one of the experts for your device to respond.
Thread Closed. Thank you.

Related

Battery Charging Issue

I know there is a bug in which after an overnight charge, the unit is unresponsive unitl you soft reset it. I've read the thread. My TP exhibits this problem as well. However, mine seems to have an additional problem not mentioned in that thread. After charging overnight, my TP IS NOT CHARGED! After an overnight charge, the battery is nearly dead and a soft reset does not fix that. It has happened several times now. After plugging it into the charger before bed, I confirm that the charge light is on and that it shows charging on the status screen, however, THE BATTERY IS NOT CHARGING. Has anyone else experienced this quirk? It doesn't always do this, however, so I'm very confused about what is happening.
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
eryeal said:
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
Click to expand...
Click to collapse
Yup. Factory charger and cable. Not a dumb question, BTW. That could have very well been the problem although any USB charger should work.
What about if you turn the phone off and charge?
On a related issue, I used TomTom the other day for a 1 hour trip with the phone on a USB lighter socket charger. Started with 48% full battery, when I finished the battery was down to 30%!!! Basically the phone uses more power than the USB can provide when the screen+GPS is on!! I also find plugging the phone into the charger with the screen on & WiFi on will mean the phone charges at a speed of 1% every 8 minutes - taking all day to charge from empty!
To ease the problems I purchased a separate phone+battery cradle off eBay and a spare battery. I swap to the charged battery every morning and put the other one in to charge. The used battery is usually at 25% after a good days use. Before I did this and charged using the USB plug I used to get 6 hours use before needing to re-charge.
Disconnect the cable from the factory charger and plug in in your PC, see if it charges there. If it does, then you can return your charger, if it doesn't then i'd return my TP.
I have had the Touch Pro for eleven days(got in October 31,2008) and I have issues with the phone. First, I love this phone, however, the battery will not hold a charge. I started with a fully charged battery, used sprint navigation to direct me on a 2 hour trip. My phone was dead by the time I got to my destination. The phone was extremely hot, I mean extremely hot during the entire trip. The next day I took the phone into the sprint store and they switched the battery and told me that the phone check out okay. for the next several days, i used the phone sparingly to see if the battery was okay. I made about 7 calls and 12 text messages, my battery was down 3 bars after being fully charged. I tried the navigation within the city limits and the phone again stared to get hot. My sprint picturemail would not work, it takes hours to send a picturemail. I call customer care and talked with technical support, who did not have a clue about the phone, they had me on hold, researchec, told me to do a few things and then had me to perform a hard reset. The picturemail worked for a few messages and then it started to take hours to send a picturemail. i then went into a sprint store for ready now service to see if there was something I was doing that was causing the battery loss, etc. The CSR in the store did not have a clue about the phone. He went through the computer told me a few things to do and that was it. My battery continued to perform poorly, so I again called customer care and was told afte a serious of conversations and procedures that i need to have the phone replace and that my phone could be defective. They told me to go in to a store and have them make the switch. Well, there are no phones in any of the stores in my area. I call customer care again and asked them to look at the notes on my account and send me a replacement phone, because there are none available in the stores. That was a horror story and i currently have an expensive phone that i have to keep on the charger. i actually purchased a universal charger from sprint that can be used in your car and/or in a wall socket to make certain I don't lose my charge. I think the phone is over priced for how it is operating for me. Sprint should provide an additional battery for the touch pro like they do for the Instinct. The should also include the universal charger in the box. The phone cost to much to not operate better. The sprint picture mail sucks, The sprint TV sucks, but the phone is really nice, if sprint can correct the issues mentioned.
I don't charge it at night cuz i don't like to "overcharge", so i usually charge it when i get home b4 I sleep. I have been considering getting an additional battery with a dedicated battery charger from HTC though. ever gave that a thought?
I seem to be having this same issue with my Fuze that I just got yesterday. After a full night on charger it's at 82%. I'm going to try it over usb on pc to see if it gets any higher otherwise I'll be taking it back to the store today.
The HTC touch pro (with factory ROM) is protected from overloading. Which means that overnight it will load for about 3 hours from an empty battery and then it is full (white light will go from sliding to full circle). After that the charging stops. Which means that if you sleep for 8 hours, the remaining 5 hours your phone will be using the battery.
Now the question remains, what is drianing your battery in 5 hours? The initial suspects are GPS (any GPS software should be cleared from memory, press the most right corner icon to see what's running), the wifi or the HSPA / 3G connection. Use comm manager to put those off.
Of course, the second option is that the charging is not happening because of a defect, in that case return it to the shop.
Pretty sure this is a common problem, I don't think returning the phone will solve a thing.
My phone does the same. Though if you charge it with the phone turned off, it charges fine. I purchased a separate charger and spare battery and just swap them over when I need to (1.5 days with moderate usage).
Pretty sure this is all down to the phone using more power than it should be, hopefully future rom updates will fix this. Even when using Tomtom in the car with the phone charging on a USB cigarette charge cable can't charge it - it actually has less charge at the end of a long journey.
Oh and I can also mention that I have the original HTC battery and two spare batteries (which look like copies with, the HTC sticker is there but not quite the same). The spare batteries act just the same as the original HTC battery.

[Q] Battery temp too low and not charging

Hi All,
I have this problem of the tab not charging,
Was searching all week and had no luck. Seems like a common problem among phones especially on SGS and SGS2.
When it was on , it showed a message saying charging paused Battery temp too hot or cold.
Now the battery is drained, and when charged to the mains, it would show a yellow triangle, and a thermometer.
See picture attached..
http://i81.photobucket.com/albums/j236/akatora1984/20130703_204829.jpg
Just wondering if anybody had any luck figuring out why this is happening and any work around?
Just to rule things out, Tab had not been in any wet places...
service manual
I was going through the service manual and it was saying,
"If the battery will no longer charge, completely you need to replace it with a new battery. Take you device to your local service centre.."
Thoughts?..
akatora1984 said:
Hi All,
I have this problem of the tab not charging,
Was searching all week and had no luck. Seems like a common problem among phones especially on SGS and SGS2.
When it was on , it showed a message saying charging paused Battery temp too hot or cold.
Now the battery is drained, and when charged to the mains, it would show a yellow triangle, and a thermometer.
See picture attached..
http://i81.photobucket.com/albums/j236/akatora1984/20130703_204829.jpg
Just wondering if anybody had any luck figuring out why this is happening and any work around?
Just to rule things out, Tab had not been in any wet places...
Click to expand...
Click to collapse
Well first if you still got factory warrenty...
get it fixed by samsung...
If you want to save a few dollars you could attempt to pry the screen out from the back cover and charge the battery externally then if thats a NO GO buy another battery online and then put it back together.
Ive read before with charging problems that if teh battery gets completely Flat it wont have enough charge in it to activate the charging circuits.eg when you plug in charger you get black secreen and no battery icon,you need to pop the screen out and remove the battery and charge it from a external source.then replace it.
Never seen anything about your particular problem though...
I will enquire to Samsung, not expecting much because, tab7.7 was never officially launched in Aust.
Ho do you go about charging, externally?
MRBR7 said:
Well first if you still got factory warrenty...
get it fixed by samsung...
If you want to save a few dollars you could attempt to pry the screen out from the back cover and charge the battery externally then if thats a NO GO buy another battery online and then put it back together.
Ive read before with charging problems that if teh battery gets completely Flat it wont have enough charge in it to activate the charging circuits.eg when you plug in charger you get black secreen and no battery icon,you need to pop the screen out and remove the battery and charge it from a external source.then replace it.
Never seen anything about your particular problem though...
Click to expand...
Click to collapse
Try plug in wall charger for 30 mins then hold power button for 15 seconds.This is good for waking it out of deep sleep and getting it to trigger charge.
another thing is possible fix from factory reset in twrp?
i would try a few things like this and leave opening it up as a last resort.
for your info google how to open up galaxy tablet and you can find pics
how to prise the screen out of the back cover.ive bought tools for this but havent done it yet as worried about damadging screen or cracking it.
there are clips around it and you have to pop the clips out.
Australia samsung probly wont fix it as not australian model..
another thing to ry is charge using ipad 2ma charger...
Experienced exactly the same issue in May 2013. It was functioning well and charging without problem all along and suddenly turned out like this. Tried different method to have it charged but no luck. I have to bring it back to the service center for repair finally.
sk78 said:
Experienced exactly the same issue in May 2013. It was functioning well and charging without problem all along and suddenly turned out like this. Tried different method to have it charged but no luck. I have to bring it back to the service center for repair finally.
Click to expand...
Click to collapse
Did the Samsung guys tried to explain anything about this?
What did they replace? Did they just replace a battery?
Please let me know.
Cheers
JK
Galaxy GT-N5110 Note 8.0 - Charging paused...battery temperature too low...
I purchased a Galaxy Note 8.0 (GT-N5110) last July. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
---------- Post added at 09:02 PM ---------- Previous post was at 08:51 PM ----------
TheZStation said:
I purchased a Galaxy Note 8.0 (GT-N5110) last July. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
Click to expand...
Click to collapse
UPDATE: Now on battery, the battery temperature is reporting at -4.7c...
I some how fixed it by accident..
First I thought it was a faulty battery only to realise that replacing the battery did not work...
Next I followed one of the remedies I read where it said to connect the charger to the unit with the wall charger connected and connect the battery (there is a ribbon cable).
Some how it worked. Started charging etc.
I noticed that the battery had full charge as I had it plugged in for a whole night before when i was experiencing the TEMP too low symptoms.
It seemed as if it was charging all along but was showing that stupid error on the surface...
Hope this helps some people.
JK
Have this issue with one of my S4's (fortunately I have a couple so can swap things about)
The phones had a life of luxury on my desk, except it suddenly started reporting 'battery temperature too low' issue and not charging
The same battery in another S4 is absolutely fine, so the battery itself is ruled out (and indeed 2 other batteries will not charge in the unit having problems, despite working fine in other S4's)
It seems that something has died in the S4 itself internally. and is likely going to require replacement/fix at a service centre.
How many other people have this? - it could be an issue with the device build.

[Q] Battery or charger at fault?

I have a locked & unrooted WW TF700 & genuine dock on JB 4.2.1.
A week ago I started to notice an issue where the tab would constantly drain whilst it should have been asleep. Overnight it would loose ~30% instead of ~2%. I tried a few settings, but couldn't seem to solve it. I decided to do a factory reset because I haven't done one since I last upgraded to jelly bean. That appears to have cured that problem, but has created two more.
The first problem is that I can't seem to charge the tab over 81% when being charged directly. If I then plug it into a fully charged dock it will charge to 90% but no more, even with the charging cable in the dock.
The second problem is that the tab now decides to shut off at about 30% battery left. It won't shutdown as normal, just go blank and won't boot up again without being charged a little first. I have read threads about artificially overcharging the tab, but a symptom of that is the battery level will remain at 100% for hours before starting to drain normally. My tab won't charge to 100% and will start to drain immediately after removing the charging cable. Regardless I have tried to drain and recharge overnight with the tab both off and on but the tab won't charge past 76% overnight in either case. Restarting multiple times doesn't help at all.
For the first issue I started to suspect the charger may be at fault. This is because if I charge the tab directly, it will never get past 81%. However, if I then plug it into the freshly charged dock it will charge upto 90%. I understand that the dock will never charge the tab past 90%, unless it is plugged into the charger. Does it assume in my case that it isn't plugged in to a charger even when it is? I should mention I am using the original asus charger. Frustratingly I can't just use my phone charger to see if it solves the problem due to the 15v of the asus charger. I have noticed a slight hum/buzz coming from the charger but I can't be sure that it didn't do that before. I have had issues with the internal connections not be pushed together quite right before and getting no charge out of it, but 'clicking it together' a bit more firmly did the trick there.
Even with an overnight charge, plugged into the dock to get it to 90% I now get terrible battery life. Roughly 30mins per 10% juice. Previously I was getting around an hour per 10%.
Does anyone have an suggestions for me on how to eliminate the charger as a problem, or say doing another factory reset on a 'full charge'? The only other thing I can think of is to let it drain, give it enough charger to turn back on, then turn it off and leave it unplugged overnight (I saw it mentioned in another thread). I really appreciate any help you can give before I have to try the dreaded warranty route!
Try this with it undocked. Let the battery discharge to zero, and leave it 24 hours.
Then recharge it fully. This seems to cure the battery calibration memory issues.most us know how you get on.
Luckily I have located an Asus charger to borrow and hopefully find out if it is just my charger or not.
I also tried out CPU-Z and the battery is reporting as only having 7mV. I'm sure that can't be correct as my HOX+ is around 3500mV, and 7mV just couldn't power anything. I don't know if this is just CPU-Z issue with reporting correctly, or a clue that there is something not right with my battery? Has anyone else tried CPU-Z or know what the mV should be roughly, fully charged say?
Unfortunately a different charger didn't solve my issue :'(
I've posted a screenshot to show what is happening. I'll try draining the battery flat and leaving 24 hours to see what happens then. Luckily I still have two months left on warranty.
Pretty annoying because everything else the tablet does is fantastic. I replaced my laptop with it and use it daily for everything.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Unfortunately things have become worse. I tried using the tab until it died (at around 50% battery this time...) and left for 24 hours as suggested. Unfortunately now I can't get the tab to turn on or take a charge at all. I have tried holding power button down, with vol up/down, for over a minute etc. Tried the reset button all numerous times with no luck. All I get is the LED blink twice when pressing the power button and this only happens when the charger is connected, otherwise nothing.
I have the phone number for Asus support and will be giving them a call tomorrow. I'm so glad I never unlocked my device!
Gudders said:
Unfortunately things have become worse. I tried using the tab until it died (at around 50% battery this time...) and left for 24 hours as suggested. Unfortunately now I can't get the tab to turn on or take a charge at all. I have tried holding power button down, with vol up/down, for over a minute etc. Tried the reset button all numerous times with no luck. All I get is the LED blink twice when pressing the power button and this only happens when the charger is connected, otherwise nothing.
I have the phone number for Asus support and will be giving them a call tomorrow. I'm so glad I never unlocked my device!
Click to expand...
Click to collapse
Leave it for 24 hours not on charge first then try again. We've seen this happen so many times - the fix is to let it discharge completely.
sbdags said:
Leave it for 24 hours not on charge first then try again. We've seen this happen so many times - the fix is to let it discharge completely.
Click to expand...
Click to collapse
Thanks Sbdags, I appreciate your response. I've read numerous threads tonight with similar issues. I did try leaving the tab for 24 hours completely dead overnight last night. I'll try it again (I don't know if the battery is dead or not currently) but I'll leave it unplugged as there is nothing else for me to do with it anyway!
OK, I thought I would complete this thread.
After leaving my tablet for a few more days not on charge I could seem to get no life out of it whatsoever so went down the RMA route and the result of that is in the following thread;
http://forum.xda-developers.com/showthread.php?p=45065793#post45065793
Gudders.:crying:

The n8010 charging problem - My second Note 10.1 is about to be returned

I thought it might be worth writing a post about my second tablet's failure before returning it as I'm not sure whether to get it fixed/replaced or look for a refund. Maybe someone has some thoughts? After suffering the apparent failure of two Note 10.1's I'm getting worried that there is something fundamentally wrong with this tablet.
Now, I should say here that my tablet was bought refurbished. It shouldn't make a difference- I've bought plenty of refurbished tech before and I've never had problems like this but I thought it might be worth mentioning.
So, the first Note arrived faulty. It would not charge above 17%. The charge up to that point was faultless... It just wouldn't go higher than 17%. That made me think it was a software issue but nothing I could do would fix it. Back it went. It was swapped on the door so I know the second tablet was an entirely new tablet (with new charger).
The second Note I received has worked for just shy of 2 months before it too is having a lot of charging issues. It will only occasionally charge now- most of the time I can leave it for hours and it won't go up 1% but every so often it'll start charging again. The lead is fine but I can't check the charger as I don't have another to try out.
Due to my paranoia of charge failure I've monitored the second tablet with 'Battery Mix'. The graph created by the app shows a perfect flat line when the ac adaptor is plugged in. That in itself seems weird... If there was no charging occurring, wouldn't the battery lose charge rather than remain at a constant level?
The flatlining behaviour is what has me worried. Both the tablets had the same issue, the first just stuck at 17% whereas the second will stick at seemingly random levels. But the symptoms of the fault are similar.
Searching the internetz reveals similar cases as mine and, seeing as a refurb device only has a years warranty, I'm not feeling particularly confident in a third Note behaving itself over the long term.
Oh, and after all that whinging... I do actually love the Note 10.1 when it works. It's a really nice bit of kit which I am loathed to have to return.
I have had fits using the supplied stock charging cable. I bought an aftermarket cable & it charges perfectly. Unfortunately, I broke the cable two days ago & had to use the stock supplied cable. Charging is so slow it is ridiculous. I plugged it in yesterday morning at 7% & today, 20 hours later, it is only at 22%.
With the after market cable, it would charge to 100% from 3% in about 3-5 hours.
Just to follow up, I picked up a Samsung dock for the Tab 10.1 & used the charging cable from that to test it & my Note 10.1 started charging very quickly. It went from 21% to 56% in about 30 minutes.
I have no idea why the stock cable is so bad with charging, but it is definitely the culprit.
The Tab 10.1 dock is currently on clearance at my local Verizon store for $10. I am going to swing by later & grab the other one they had for a spare.
Cable is a noted problem in other Sammy forums on XDA .
jje
Thanks for the comments.
The tablet has now gone back for repair/replacement.... It's back to the old Hannspad for me until it returns. Oh joy.
I'm not sure the lead is the problem in my case although this is all just speculation on my part. I guess it makes sense in some ways- the charging became intermittent when plugged in which fits with the dodgy lead idea but when it played up it would just sit on whatever percentage it had been on when I plugged it in. Surely a bad lead would result in more uneven results rather than no change in charge (up or down) after hours of AC power?
I'm now kicking myself that I didn't save a screenshot of the behaviour as seen on the graph created by 'Battery Mix'. It was quite literally a straight horizontal line, no charge up and no discharge down. Most odd.
Fingers crossed the tablet will come back fixed. I have a fear it's going to behave itself as soon as it arrives to be tested but hey ho... We shall see. When it returns I'll definitely be investing in a third party lead.
With the original supplied charging cable plugged into the tablet, the device would drop in charge while in use. Meaning, it wasn't drawing enough/any power while in use. Also, it would sit at 22%. Never go any higher. I left it plugged in for 2 days & it never reached higher than 22%. This is on Jellybean. If I switched back to ICS, it would charge just fine.
I found several threads on the web stating exactly the same behavior.
I have since purchased 2 spare cables from Amazon, 2 Samsung branded travel chargers, & a Power+ travel charger, & ALL of them charge the tablet quickly & to 100%.
If I switch back to the supplied cable, it actually drops charge while in use.
I promise you, it is not the tablet.

[Q] slow charge, fast drain, hot batt, jb update

​ Hi guys
I have a galaxy s relay 4g
It took 2 hours of constant usage, to kill the battery from 50 to 0%
Figuring this was normal, I was configuring everytthing while downloading 50apps over wifi
Note phone was on airplane mode, but wifi was on.
Next day I updated from stock ics to stock jb
Turned it on, it was at 91% and after 5 min of usage the phone said it was too hot to charge the bat.
Phone went from 91% charge down to dead with one hour of moderate usage and 2 hour siting idle on airplane mode, wifi on..
It was 46c on batt temp whole time
Charged for 3 hours from pc usb and it gained 3%.
Charged another 3 on wall socket that came with nokia lumia, rated at 1400mA.
Charged 15%
The battery info showed that even though the phone was off, it woke up many times during the night -- IT WAS OFF as in the battery with the 4 white circles on the bottom were showing!
Turned off, removed sdcard, factory reset (left sd out, its still out) i
Came back ok, it syned to google and reinstalled all my apps, then died again
I've tried 2 batteries, and 3 different chargers,
I factory reset the phone too.
Wake lock says the android system used 18% of the battery... other than that I can't see anything obviously wrong
Stock on any device is also resource hungry.... What are the specs of the chargers you are using...certain chargers will not put out the needed amount of ma or volts...which also messes with a Samsung battery overcharge feature
Sent from my SPH-L710 using Tapatalk
Charger 1 is my pc usb port, which charged my other two phones (mytouch q by lg and sammy captivate glide) about 70% as fast as charger 2.
Charger 2 is what came with phone but doesn't appear oem. 5.7v at 600mA
Charger 3 is the oem charger which came with wifes lumia 925 which rates at 5v at 1400mA
Its "charging" in my car now, no sim card, wifi on and connected to a medium strength signal, 0% charged and I wached the voltage steadily decline as I hit refresh in the gsam battery monitor. Started at 3.3v and in a minute was at 3.18v. Still 0%
Car charger is a no name brand (which kept my captivate charged pretty well despite using gps at the end of my 6 hour drive the phone was still at 75%.)
The battery is samsung oem.
The first battery I tried is also samsung oem.
I also have a 5v 1amp charger that will fill both phones between 1 and 2 hours if memory serves, the 1.4 doesn't seem to go any faster as I guess the won draw much if any more than 1 amp.
Given all of the above I'm inclined to think its software or other hardware issue.... phone was sold as "seller refurbished" on ebay, but the description says its just an open box sale of a phone that came back within the first 7 days....and yes I bought a square trade warranty in case some BS like this happened.... but want to try and fix before going that route.
Is there no way to factory reset to the original ics firmware?
I see you also have a relay, once I get this all figured out id love to root and rom mine like you have yours!
I know the newer android roms have more features but are they more or less responsive in general?
Main reason I got a relay instead of another captivate glide is the relay has much more rom development.
And now the red charging led isn't even turning on..... I wonder if its defective.
Shame I can't return it now, the screen has light scratches (was in my pocket while I was working under my carL
And it was sold in like new condition
Grabbed a brand new USB cable plugged the phone into a 5th charger, oem HTC radar, 5v at 1amp
swapped the battery for the 1st one I had.
Appeared to charge fine. Pulled out the charge cord at 50%, plugged it right back in.... the battery charging screen went from about 50% down to 20% in 1 second.
Confused, I left it plugged in and went to bed.
Got up this morning and it was dead again.... while plugged in, while off, not even the charging led was on. switched to the 1.4A charger, still nothing... hit the home button a couple times and the thing woke up into the battery charging screen (it ignored the power button the whole time)
The gsam screen was even more interesting:
it doesn't show much but the line graph showed a rapid decline from 20% down to almost 0 from some short time before 3 am, then
3 hours from 3am to 6am, the charge went from near 0 to 50%, and then in half the time back down to near 0.
The temp graph wasn't a line, but fragments of one
does Gsam show the amperage of the draw or charge on yours? its only ever given my the voltage of the battery and shows 1mA on the bottom of the battery,
ebay seller says clean the charge port with alcohol.... not sure why someone should need to do that on a "like new" phone but I'll have to try and find something tiny to shove a paper towel in there with..... that would account for the not charging but not for the high drain.... could thins thing have a short someplace?
sounds to me like a defective device. the fact that you did a factory reset and it's still not charging even with it turned off is probably the biggest sign there. it can't be any apps you've installed because you wiped them all off. i think you've gone way above what should be normally expected of a customer in terms of troubleshooting your device. hairline scratches on the phone are fine. you should still be able to return/exchange it IMHO. especially with the squaretrade thing.
yes, it's possible to flash back to stock ICS but if it's not working with the factory rom (whether ics or jb) the phone obviously has issues.
i just bought mine a couple weeks ago too, though not over ebay. i found a local tmobile "authorized" store (advertising on craigslist) that was selling stuff with similar description - open item or customer purchased and returned within a week. i have used mine on all sorts of chargers without issue: a motorola dual-usb rated at 750ma in the car, a monoprice 2.1a charger built into the 10-outlet power strip at my desk, 2 different laptop usb ports, and a samsung wall charger rated at i think 1.8a which came with my wife's galaxy tab 2. i never ran stock rom for more than about a day or so, just to verify proper operation of the phone, and now i run cyanogenmod11. i can go all day on a charge with what i consider medium to semi-heavy usage, which i think is great.
for example, yesterday i unplugged at about 9am after an overnight charge (with the phone on - i almost never turn it off because i have to be able to receive on-call alert emails from work). i got the day started in the attic installing radiant barrier (so it was rather hot). i had the phone in my pocket streaming a shoutcast station over wifi for probably about 4 hours. later, i watched a 30 minute show on netflix (also wifi), played some wordfeud, surfed the net a bit, watched some youtube videos on fixing my weed eater, did a few emails for work, probably 20-30 texts and maybe 10 minutes worth of phone calls. by 11pm i was still around 30% charge remaining. at no time did i plug in my phone during the day.
i have an extended battery on its way from china, so i expect to be able to go 2 full days on a charge with similar usage. and the thicker back plate will make it easier to hold, since i have such long fingers.
tl;dr - you got a bad phone. exchange it.

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