[Q] What will happen with my insurance? - Verizon Samsung Galaxy S III

Current owner of Verizon GNex. Gonna pick up S3 off contract. What will happen with my insurance when I finally purchase my S3? Will the insurance transfer to my S3 from Gnex even though I did not buy from Verizon?
Thanks!

Nope insurance only covers for phones bought off Verizon stores
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GoonAssJuan said:
Nope insurance only covers for phones bought off Verizon stores
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Click to expand...
Click to collapse
Not true most of my devices I've bought on craigslist and i did not have any issues getting my insurance switched to the device I got.
Sent from my Galaxy SIII

I asked a Verizon rep this same question. A few reps actually confirmed that the insurance covers a privately bought phone as long as you are on the Verizon network. They say its because the insurance is a third party, not actually Verizon. Addition carries the insurance. The analogy they used is just like buying another brand car, your insurance still covers it. Hope that helps.
Sent from my what the Nexus should have been! GSIII (It's a long story)

I can also confirm this, insurance has stayed on my account after switching phones. Either that or they owe me back several months worth of Assurance payments.

Purchased my S3 at Best Buy Mobile.
Called Verizon and added TEC (Total Equipment Coverage) includes Asurion insurance.
To my understanding, your insurance automatically follows whatever device you activate on your plan, although with Verizon, certain devices have an additional coverage cost, with a higher deductible.

I can confirm this as well...they will cover a device even if purchased from a third party (craigslist, private reseller). I just did this in mid September, went from my Gnex to a SGS3 bought used at a local electronics store. Didn't even have to do anything, although I did call Verizon several times to confirm this is how it works.
Chris

The insurance is on the line not the phone. So all phones are covered.
Hit me up on Gtalk if u need help @musclehead84

Whatever phone is activated on insured line shows up on Assurion website as the one insured at the time.

Biker1 said:
Purchased my S3 at Best Buy Mobile.
Called Verizon and added TEC (Total Equipment Coverage) includes Asurion insurance.
To my understanding, your insurance automatically follows whatever device you activate on your plan, although with Verizon, certain devices have an additional coverage cost, with a higher deductible.
Click to expand...
Click to collapse
If you bought your phone at Best Buy why in the world would you not use their insurance instead? I only buy my phones at best buy. Same monthly cost and no deductible. Only downside is 3 day turn around instead of overnight. But at the cost of a deductible vs none I'll wait the 3 days.
Please fill me in if something has changed before I buy my wife's phone.
Sent from my SCH-I535 using xda premium

jblack55 said:
If you bought your phone at Best Buy why in the world would you not use their insurance instead? I only buy my phones at best buy. Same monthly cost and no deductible. Only downside is 3 day turn around instead of overnight. But at the cost of a deductible vs none I'll wait the 3 days.
Please fill me in if something has changed before I buy my wife's phone.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
As per the BBM Rep, their insurance doesn't cover for
Lost phone or Theft.
TEC (Total Equipment Coverage) costs me
Only $6.99/mo. with a $99 deductible.
I'm covered for theft, loss, water damage, malfunctions, etc.
Funny thing is that the guy who recommended I purchase my S3 from BB, said I should buy their insurance, and that I'd be covered for theft and loss when I asked him this specifically. All for $10
I had to inform him differently after I made my purchase.
Found this with a quick search:
http://www.techlicious.com/guide/should-you-buy-phone-insurance/

Related

What's The Best Insurance To Go With

I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?
antawnm26 said:
I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?
Click to expand...
Click to collapse
I think almost all phones have a standard 1 year warranty. For insurance, i have Asurion through Verizon. However, there are others such as Squaretrade.
Anyone know how Asurion and Squaretrade insurance compares to Best Buy's insurance? I bought my GS3 at BB.
I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?
I bought my phobe from ebay... Can i still insure it???
VERIZON GALAXY S 3
Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?
chakra said:
I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?
Click to expand...
Click to collapse
Best Buy changed that a long time ago. I had the service plan on them with my old evo and I brought it in witha problem 4 or 5 times. I dropped it off, paid a $50 deposit and 2 or 3 days later I would get a basically new phone from them, drop off the loaner phone and get my deposit back. It's pricy ($10/mo) but it covers water damage, physical damage, defects and just about anything else. I just bought my GS3 there yesterday and got the service plan again and it's still the same coverage but they added a thing where if you trade in that phone when you are done with it you get $50 back on top of the trade in price. Pretty damned good deal if you ask me.
antawnm26 said:
Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?
Click to expand...
Click to collapse
They said they would insure any new phone thats less than 30 days old. even if you didnt buy it there.
I use the best buy insurance. 10 a month on the 2 s3s and a g nex. If you get the full coverage and have an extra phone you can use you won't have to pay for a loaner phone. Also no deductible. Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.
Insurance? What's that? I've never carried it lol.
Sent from my SCH-I535 using Xparent ICS Blue Tapatalk 2
I was looking at ensquared.com, does anyone have any experience with them?
Sent from my SCH-I535 using xda app-developers app
For better or worse, it seems that Verizon treats you differently if you have insurance through them/Asurion. A couple of years ago, I was having a problem with my LG Voyager and took it in to them. They told me it was a known problem with the phone, and they were going to let me pick from three other phones right there at the store.
A co-worker's wife had the same phone with the same problems, so I told them to go in and try and get the replacement. When they went in, they were told they couldn't get a free replacement phone like I did, and that it was because they didn't have the insurance on the phone.
I've used insurance enough in the past to warrant me continuing to use it, so when I heard this, I figured I'll just stick with Verizon's Aurion insurance due to the benefits that possibly come with it.
A rider on your home owners insurance policy.
Sent from my SCH-I535 using xda app-developers app
benfikaman said:
I was looking at ensquared.com, does anyone have any experience with them?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This.
I've also been eying ensquared. It looks like the best, but I'd like to hear if anyone has experience with them.
The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.
rpxz said:
Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.
Click to expand...
Click to collapse
VZ rep told me a $199 deductible. When I started laughing at her, she said it was an $800 device. I declined.
Okay ya it asurion is a 100 dollar deductible but it covers lost and stolen phones. No other does that I know of without having a deductible. Best buy is 10 dollars a month combine that with asurion so your covered if its lost or stolen. That's 17 dollars a month or 204 dollars year. 2 year contract that's 408 dollars.
Sent from my SCH-I535 using Tapatalk 2
Kreeker said:
The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.
Click to expand...
Click to collapse
Even if you buy it somewhere else you can still insure it with them within 30 days.
Sent from my SCH-I535 using Tapatalk 2

Will vz replace my phone if I bought it best buy

I have vz insurance but i bought it from best buy. Could i send it to Verizon so I can get a replacement?
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If it was from a Verizon retailer in best buy then it's still a verizon phone so yes
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no sir verizon will not replace ur device if u cant take it back to best buy then do an insurance claim is the best route
If you have insurance with verizon you need to goto asurion.com and file the claim and pay the $100 and they will send you a replacement, no need to contact verizon. If your phone needs to be warrantied then call verizon and they will next day air you a replacement free.
Why oh why would you have VZW if you bought the phone at BB? BB insurance is cheaper, covers more, and has Jo deductible...
Sent from my SCH-I535 using xda app-developers app
jessicahll said:
Why oh why would you have VZW if you bought the phone at BB? BB insurance is cheaper, covers more, and has Jo deductible...
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Bestbuy insurance is more expensive a month (cheaper in the long run) but not better imo. They take your phone and send it off to get repaired which sometimes can take a month to get back (friends was 3 weeks). If you want a loaner you have to put down a deposit for it too. They also dont cover lost/stolen phones from what I heard. Yes vzw's insurance has a $100 deductible on smart phones but they next day air you the replacement and iirc the 2nd time u file a claim they wave the $100 or drop it to $50? I remember something like that with my brothers phone but not 100% on that.
I have the best buy coverage and it's been great. 10ish a month, and no deductible.
I have replaced my wife's phone twice, (its my 18 month Olds favorite toy), had a loaner for no more then 2 days, paid 50 for the loaner, but that gets given back when I return the loaner.
Verizon coverage is more a month, 100 deductible. As long as she doesn't lose it, I feel like it's paid for itself easily.
wingtytn said:
no sir verizon will not replace ur device if u cant take it back to best buy then do an insurance claim is the best route
Click to expand...
Click to collapse
False in every way imaginable. Lol.
Sent from my SCH-I535 using xda app-developers app
I had to send in my old phone twice through Best Buy. Each time it only took 2 days to get a new phone because they would send me a new (well... Refurbed...) phone instead of repairing my old one
It now covers lost/stolen phones. And it's only a dollar more per month. Totally worth it, IMO.
Sent from my SCH-I535 using xda app-developers app
VZW will only give 1 year warranty refurbished phones when bought from their stores/phone or their on-line site.
No third party phones. unless u get lucky for instance,
if you bought an incredible 4g off eBay and it crapped out and needed a refurbish, since you bought off eBay you can't get a 1 year warranty replacement from VZW, but if someone else on your line has the same phone, and bought it from VZW and is within the 1 year warranty, just call in and activate the eBay phone with issues to the line that has the phone bought from VZW, get a refurbish sent and send back the eBay phone.
now.. this is 100% going to work, but I've personally done this and it worked, but don't blame me if it doesn't
maxlock said:
I have the best buy coverage and it's been great. 10ish a month, and no deductible.
I have replaced my wife's phone twice, (its my 18 month Olds favorite toy), had a loaner for no more then 2 days, paid 50 for the loaner, but that gets given back when I return the loaner.
Verizon coverage is more a month, 100 deductible. As long as she doesn't lose it, I feel like it's paid for itself easily.
Click to expand...
Click to collapse
Verizon is $6.99 a month and the 1yr warranty from the manufacture gets extended for life of the phone (vzw will replace it after the 1st yr). But yes you do have a deductible on lost/stolen/damaged. If you want just the insurance without the extended lifetime warranty its $5.18 a month. So really its cheaper for just the insurance, BB is $10 x 24 mnths = $240. VZW is $5.18 x 24 mnths = $125. So if you only use the insurance once then it saves you $15
Whoa I didn't notice all the replies haha. I'm just thinking about doing an insurance thing since the gps is never 100 percent.
I went to best buy because I have the credit card with no interest for 18 months, and i paid full price since I didn't wanna lose my unlimited data
Sent from my SCH-I535 using xda premium
I bought a gs3 3rd party, told vzw i bought it in a store and they sent me a refurbed no questions asked
Sent from my Galaxy Nexus using xda app-developers app
same here, they're overnighting a phone to me. i still get the yellow exclamation point when in download mode though, so i'm not sure if i did that part right or not, here's what it says.....
product name:SCH I535
custom binary download: no
current binary: samsung official
system status: official

T-Mobile Phone Insurance

Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
Sent from my SAMSUNG-SGH-T769 using xda premium
Jserrano56 said:
Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
You could also look at it as you paid $101/$113 for the replacement phone. Just saying!
Cirkustanz said:
You could also look at it as you paid $101/$113 for the replacement phone. Just saying!
Click to expand...
Click to collapse
Eh I could see that way too but had I known I could exchange it for only $5 I'd exchange my phone every 3 to 6 months
Sent from my SAMSUNG-SGH-T769 using xda premium
Kids these days...
Even though you could potentially use the insurance program to get a "free" phone every few months, I'm sure T-Mobile would flag you as an abuser and be less likely to swap one out in the future, at least without making you pay your deductible.

[Q] Anyone have insurance through verizon on their S3?

My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
bmatty14 said:
My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
Click to expand...
Click to collapse
If the phone is under a year old Verizon should just replace it without going through insurance. They most certainly send you a certified-like-new device. If the process is handled by Verizon it will either be free or like $3 for overnight shipping.
bmatty14 said:
My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
Click to expand...
Click to collapse
If your phone is more than a year old, you will have to go through the insurance. It will cost $99 and you get a brand new phone not a refurb.
If you have the complete verizon insurance package you dont need to go through insurance they will replace it for you, they did the same for mine when it wouldnt turn out
From what I was told you have to pay $90
As long as you paid for insurance. Which is 10 a month for two years or $100 up front which covers the two years
Sent from my SCH-I535 using xda app-developers app
If you have insurance through Verizon Wireless (not some authorized seller of Verizon products) it is handled by Asurion, a third party insurance provider. If you need insurance replacement (lost, stolen, or damaged phone) it is $99 dollars. The phone you get from Asurion will most likely be refurbished but occasionally they do send new ones depending on stock.
If the port has stopped working because of a manufacturer defect with the device and not because it was damaged somehow, then you have to go through Verizon. If it's under warranty (been less than a year since you purchased the device) or if it's been more than a year and you have an extended warranty the device will be replaced at no charge through Verizon
If it's a manufacturer's defect the insurance company won't replace it. It has to be covered by warranty.
Sent from my SCH-I535 using xda app-developers app
I just was at Verizon 3 days ago.
Sent from my SCH-I535 using xda app-developers app

NO TEP for nexus 5 sprint

ever since i got this phone i been having trouble trying to get TEP they keep saying call back.. i always hace had TEP on every sprint phone i have had.. im on the phone now and they saying that they cant do it for some reason?? what im i supposed to do.. wtf?? where can i get good phone insurance at? im really pissed about this.. if i knew that i couldnt get TEP on this phone i never would have gotten it.. i would have just kept my gs4.. now i have a phone that i have NO insurance on cant find any cases or screen protectors for the darn thing.. like wtf.. yea i kno i can get a case off line which i alreadt orderd one but that will take 1-2 weeks to get her.. i NEED insurance.. so guys who or what insurance do u guys use?? i need some for peice of mind
The only way you would is if you bought the phone through Sprint. Guessing you didn't? Just take care of your things.
belvedere said:
The only way you would is if you bought the phone through Sprint. Guessing you didn't? Just take care of your things.
Click to expand...
Click to collapse
yea i do take care of my things bro but **it happens.. well if i cant find decent insurance then its going on ebay:good:
P.Mobile said:
yea i do take care of my things bro but **it happens.. well if i cant find decent insurance then its going on ebay:good:
Click to expand...
Click to collapse
Really? TEP is a total ripoff. 10 bucks a month PLUS a $150 deductible on the off chance that you actually have to use it. Seems like kind of a questionable reason to sell your awesome new phone, especially when you can get a brand new one for $350. But hey, whatever floats your boat.
maxpower7 said:
Really? TEP is a total ripoff. 10 bucks a month PLUS a $150 deductible on the off chance that you actually have to use it. Seems like kind of a questionable reason to sell your awesome new phone, especially when you can get a brand new one for $350. But hey, whatever floats your boat.
Click to expand...
Click to collapse
well see i like having insurance on every smartphone i ever had.. i really dont care what insurance it is.. all i kno is TEP.. do i want to sell my new phone.. na not really.. just want insurance on it that all years ago my evo 4g got stolen paid 100$ they sent me a brandnew phone... so 10$ a month really dont bother me much.. what happens if something like that happens to my new phone.. im *****d
I'd never buy insurance on a $350 phone but I have Worth Ave Group insurance on my son's iphone.
Why not set the $150 aside and then put away $10/mo as insurance?? You'd reach the outright purchase price of the phone pretty quick if you ever ran in to problems. It can't possibly be that hard to set aside some reserve in case your phone dies.
Sell the phone, then pay $450 for the same phone from Sprint, they'll let you pay $11 per month for high deductible insurance.
$450 cost of phone
$150 deductible if you lose it once.
$11 per month x 24 ? = $264
Spigen has both cases and screen protectors. http://stores.ebay.com/spigensgp/
I don't buy any other.
The insurance industry is working on your mind, now that you need insurance.
jimmyjoebob said:
Sell the phone, then pay $450 for the same phone from Sprint, they'll let you pay $11 per month for high deductible insurance.
$450 cost of phone
$150 deductible if you lose it once.
$11 per month x 24 ? = $264
Spigen has both cases and screen protectors. http://stores.ebay.com/spigensgp/
I don't buy any other.
The insurance industry is working on your mind, now that you need insurance.
Click to expand...
Click to collapse
Totally rockin' the SlimArmor case on my N5! Fit's perfect and the buttons are great.
I bought my phone from Google had to go to Sprint to get the SIM card. Had the tech switch my evo 4g LTE to the Nexus. He asked if I want to keep my insurance and I said yes. He also said that it would go down in cost from $11 to just $8.
Sent from my Nexus 5 using xda app-developers app
jdawg0024 said:
I bought my phone from Google had to go to Sprint to get the SIM card. Had the tech switch my evo 4g LTE to the Nexus. He asked if I want to keep my insurance and I said yes. He also said that it would go down in cost from $11 to just $8.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
well u got lucky man.. cause i always had insurance since i been with sprint and when i switch from the s4 they said i had to switch my plan also cause i was on the 450 min plan.. so then i went with the my way new plan... then i talked to many reps and they all said they cant do it..??? they even credit me 20$ for the hassel..
I believe there are 3rd Party insurance companies you can go through. Sprint dropped mine too. But if something happens I'll just buy a new one outright.
Sent from my Nexus 5 using Tapatalk
You can't get tep only insurance for if its physically damaged or liquid damaged which is dumb. But I'm a technician for sprint so if your in northern Virginia I can try to help you the best I can. But it may change in the future I will let my higher ups know and get this addressed to try to help not only you but people with this phone cause I don't think its fair that if your speaker goes out that you would have to pay $53 or $75 once they change it for not having in store coverage which cannot be covered. I think with all the people I know I should be able to get something done I'll post back when I get something confirmed but rest assured I will get tep for this phone for everyone that wants it.
I activated my n5 today and they transfered my insurance no problem it actually went down to 8 a month instead of 11
Sent from my Nexus 5 using xda app-developers app
The issue is the 32GB model, If you have the 16GB model you can get Sprint TEP on it, as I have it on mine and mine was bought from the play store, but anyone with the 32GB model will not be able to get Sprints TEP and will not be able to have sprint techs look at their phone in repair stores either, it's simply not supported. PS I am a technician at a corporate Sprint store
Sent from my Nexus 5 using xda app-developers app
Better than tep IMO
http://www.ensquared.com/Android-Cell-Phone-Insurance
Sent from my SPH-L720 using xda app-developers app
TEP is a ripoff. My credit card offers free coverage, as long as I pay my cell bill on it every month. $400 of coverage I believe, with something like a $50 deduct.
LymeWire said:
The issue is the 32GB model, If you have the 16GB model you can get Sprint TEP on it, as I have it on mine and mine was bought from the play store, but anyone with the 32GB model will not be able to get Sprints TEP and will not be able to have sprint techs look at their phone in repair stores either, it's simply not supported. PS I am a technician at a corporate Sprint store
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I work at the employee store and bought the 16gb version (obviously) and it wouldn't let me get tep so it may just be a temporary issue with RMS
dave99 said:
TEP is a ripoff. My credit card offers free coverage, as long as I pay my cell bill on it every month. $400 of coverage I believe, with something like a $50 deduct.
Click to expand...
Click to collapse
Which credit card is that?
P.Mobile said:
well u got lucky man.. cause i always had insurance since i been with sprint and when i switch from the s4 they said i had to switch my plan also cause i was on the 450 min plan.. so then i went with the my way new plan... then i talked to many reps and they all said they cant do it..??? they even credit me 20$ for the hassel..
Click to expand...
Click to collapse
Forget the fact that you have insurance, how many times have you had to claim insurance in all the years you had the smartphone? I had TEP for my HTC Touch Pro for almost 1.5 years back in 2009/2010 and I only claimed it once. To me it was a rip off and this was when it was still $7/mo. At $11/mo currently it is even more of a rip off. To add insult to injury the Galaxy Nexus 5 is only $350 unlike the GS4 or iPhone 5S which are $650-$700.

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