Volume/Power buttons don't work when locked - Nexus S Q&A, Help & Troubleshooting

I have a weird problem where the power and volume buttons don't work when the screen is locked. I know it is not a hardware issue because I had this problem for a couple days, then the power button started working again perfect the next day and now its back to not working. When the screen is unlocked, the volume keys work perfect and controls volume as it normally would. I downloaded some apps to enable the volume keys to work as an unlock button, but they fail to work.
As a last resort, I was going to flash a new rom to see if it would help, however when I boot into recovery mode, the volume keys don't work and i cant move up and down through the options. In addition, I've noticed that when I do a battery pull and put the battery back in, the phone automatically boots up as if the power button was held down.

phila83 said:
I have a weird problem where the power and volume buttons don't work when the screen is locked. I know it is not a hardware issue because I had this problem for a couple days, then the power button started working again perfect the next day and now its back to not working. When the screen is unlocked, the volume keys work perfect and controls volume as it normally would. I downloaded some apps to enable the volume keys to work as an unlock button, but they fail to work.
As a last resort, I was going to flash a new rom to see if it would help, however when I boot into recovery mode, the volume keys don't work and i cant move up and down through the options. In addition, I've noticed that when I do a battery pull and put the battery back in, the phone automatically boots up as if the power button was held down.
Click to expand...
Click to collapse
Your power button is failing. It is a hardware issue. Send it for repair.

polobunny said:
Your power button is failing. It is a hardware issue. Send it for repair.
Click to expand...
Click to collapse
Do you have an idea of why the volume buttons aren't working though as an unlock button with apps tho? I also question whether it is a hardware problem because this has happened in the past before and then suddenly the power button works again perfect for months. It is just very annoying for me to sit here and hope for it to start working again.

phila83 said:
Do you have an idea of why the volume buttons aren't working though as an unlock button with apps tho? I also question whether it is a hardware problem because this has happened in the past before and then suddenly the power button works again perfect for months. It is just very annoying for me to sit here and hope for it to start working again.
Click to expand...
Click to collapse
It's a known issue that when the power button stay stuck the other buttons don't work. It sucks, but that's what it is. Nexus S always had this power button problem and usually you can send it to samsung to get it fixed. Some people have tried to fix it themselves without too much luck...

Related

Revolution ROM sleep button INOP.

My Sensation has the Revolution HD3.6.2 by Mike. I started having issues with my sleep button where it would stop responding occasionally until eventually it would stop responding altogether when the phone was on and I could not put to sleep or wake up at all. Now, if I plug into charger with battery out then install battery it will not boot automatically or with holding power button at all. When removing charger it will boot automatically because the phone thinks the power button is always depressed. I have taken the phone case off and cleaned the area many times and it physically clicks normal with no response. I was going to try an updated ROM to see if this was a programming issue however since the phone thinks the power button is always depressed I can not use ROM manager, right when I click down or up it automatically loads that option. The rest of the phone works perfectly and do not want to replace due to a failed sleep/power button, are there options to working around the power button or anything else I should be doing?
Thanks
So I have a bricked Sensation?
ChillOutWayne said:
So I have a bricked Sensation?
Click to expand...
Click to collapse
ok then
It's not bricked. Don't worry software is fine. Sounds like a hardware fault that the power button contact has worn out.

My One S never boots up and keep restarting automatically

My One S has worked fine until now. Now, however, it suddenly started to reboot nonstop. I get the first two starting screens, then it shuts down, and in a few seconds it starts again. The process continues until the battery is dead. I've tried to hold in the shutdown button for various amounts of time and it leads to the process halting, ie the mobile keeps being off. But once I release the button the process continues once again.
Any ideas?
Can you get in to bootloader?
Power down then power + Volume
Mr Troop said:
Can you get in to bootloader?
Power down then power + Volume
Click to expand...
Click to collapse
Dont seem to work. Ive tried multiple times to press both power and volume while the One S is shutdown. Have anyone heard of this problem before?
Are you HTC Dev unlocked?
Rooted?
Hold down Power you will see all 3 keys at bottom flash just keep holding,this should hard reboot
If not reboot device when screen and lights go off hold volume down then factory restore
Mr Troop said:
Are you HTC Dev unlocked?
Rooted?
Hold down Power you will see all 3 keys at bottom flash just keep holding,this should hard reboot
If not reboot device when screen and lights go off hold volume down then factory restore
Click to expand...
Click to collapse
This didn't work on my phone :S I tried hard reboot and factory reset, both doesn't work. :S
What else I can do, I'm so panicked at the moment, please help me.
I can't get to the menu screen, it just keeps reloading between htc one s and htc logo please help.
I was having this issue the other day. It took me a while to get it figured out and this thread helped me: http://forum.xda-developers.com/showthread.php?t=1630459
To get into bootloader was hit and miss for me. I found that the best and most consistent way was to hold down the power + down volume, let go of the power while holding down the down volume after 5 sec and then press the power again then let go of both buttons.

[Q] button combination to force a shutdown

I must be searching for the wrong things. What is the button combination to force a shutdown on the Note Pro? Thanks.
eric
Press and hold:
Power only - power off
Power + vol up - recovery
Power + vol dn - download mode.
Is this what you are needing?
Sent from my SM-P900 using Tapatalk
Serinety said:
Press and hold:
Power only - power off
Power + vol up - recovery
Power + vol dn - download mode.
Is this what you are needing?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Those were what I was expecting. But the power+vol combinations aren't doing anything on mine. It is a Verizon LTE version, but I wouldn't think that would make a difference?
They should work . . . best way IMO is to just do a shutdown from within the OS, then while the tablet's off press and hold a vol/home combo prior to pressing and holding the power button. Once the model number splash screen appears let go of power first while holding the other two . . hold the other two for a second or so and then let go.
muzzy996 said:
They should work . . . best way IMO is to just do a shutdown from within the OS, then while the tablet's off press and hold a vol/home combo prior to pressing and holding the power button. Once the model number splash screen appears let go of power first while holding the other two . . hold the other two for a second or so and then let go.
Click to expand...
Click to collapse
Ok, this is really silly, but I don't find any way from the Note Pro's OS to do a power down, other than the popup from holding the power button?
(Sorry, bit of background, this all started from a problem that my power button was only working to wake the tablet, but after that, had no effect whatsoever. After mucho playing, for no apparent reason, finally the popup menu came up, I did a restart, and it's been 100% since than. But it has left me worried how to do a shutdown if the power button isn't working. No pulling the batteries on these things.)
eric
ericbergan said:
Ok, this is really silly, but I don't find any way from the Note Pro's OS to do a power down, other than the popup from holding the power button?
Click to expand...
Click to collapse
Correct, when booted into android OS a momentary holding of the power button will bring up the power menu one option within which will be to power off. This is typical of many android devices.
Are you sure your power button is operating normally?
I have read elsewhere of a user having issue with his power button not feeling right (less travel than anticipated without much tactile feedback when depressed indicating possible defect).
I would like to add for clarity that there is no force shutdown via hardware button, only force reboot. Holding power down for several seconds will force a full reboot. Holding it down briefly to get the power menu gets the power off option in the menu to fully turn the tablet off. If your tablet reboots after this option is chosen then something is wrong.
muzzy996 said:
Are you sure your power button is operating normally?
Click to expand...
Click to collapse
No, because after returning to working fine yesterday it is acting up again. Not a hardware problem - if the tablet is off, the button will always work to wake it up. But once again, it is now not being responded to when the tablet is awake - either a quick push, a long push, or in combination with the other buttons.
It seems like this is a software problem, either driver or app, since mechanically the button works every time to wake up the tablet. And, of course, I can't do a shutdown or reboot to see if that clears it, because its not responding to the power button. Can't remap the power button because no root available on the Verizon LTE model. Frustrating.
eric
I would take it back to Verizon. IMO software shouldn't interfere with a long depress forcing a reboot. That function is fundamental. This still sounds to me like a possible hardware issue where a long press is not identified as such (intermittent connection in the button).
muzzy996 said:
I would take it back to Verizon. IMO software shouldn't interfere with a long depress forcing a reboot. That function is fundamental. This still sounds to me like a possible hardware issue where a long press is not identified as such (intermittent connection in the button).
Click to expand...
Click to collapse
But a short press also doesn't work when the tablet is on, but does work when the tablet is off. But then it clears up, and always works properly for awhile.
Unfortunately, unlike phones, taking out the battery isn't an alternative option...
I dunno what to tell you. Without root I don't see how any software you have installed on the tablet would have changed anything, and without the ability to get into download mode I'm not sure there's a way for you to do a factory reset that will fix the issue (if it is indeed a software one). I hope someone else chimes in that can help. My suggestion to take it in to Verizon still stands though.
Good luck!

Nexus 5 buttons won't work

Hi, I'm having a problem here.
I've had my Nexus since Jan 2014. Today, I accidentally dropped it from around 50cm (With Spigen armor case on) and suddenly, the hard buttons stop working.
I cannot turn my phone on but I can force restart it (when I long-press it) so I know its a hardware problem. I can go on recovery mode/bootloader and use the volume buttons and power buttons to select and all but I can't use it on my 5.0.1 L. I tried reflashing 5.0.1 but to no avail. Any help?
Thank you.
Bump-chikki-chikki-bump. I really need help, guys! It's my daily driver.
What do you want us to do? You said it was a hardware problem. Repair shop or RMA it...
Sent from my SHIELD Tablet using Tapatalk
iDelta said:
Hi, I'm having a problem here.
I've had my Nexus since Jan 2014. Today, I accidentally dropped it from around 50cm (With Spigen armor case on) and suddenly, the hard buttons stop working.
I cannot turn my phone on but I can force restart it (when I long-press it) so I know its a hardware problem. I can go on recovery mode/bootloader and use the volume buttons and power buttons to select and all but I can't use it on my 5.0.1 L. I tried reflashing 5.0.1 but to no avail. Any help?
Thank you.
Click to expand...
Click to collapse
Best option is to have it fixed.
Quick fix would be to flash a ROM or kernel with double tap to wake (DT2W).
Hmm. Okay, noted. Thank you.
Are you sure it's a hardware problem? You said the power button works when you hold it down to restart the phone. I'm having the same issue where the power button (AND VOLUME BUTTONS) don't work in any ROM but I can hold down the power button and volume button to get into recovery and restart. It's only intermittent too so sometimes it will start working and then sometimes it stops for no reason and I can't work out any pattern. even reflashing a rom doesn't fix.
JediBrooker said:
I'm having the same issue where the power button (AND VOLUME BUTTONS) don't work in any ROM but I can hold down the power button and volume button to get into recovery and restart
Click to expand...
Click to collapse
Same here!!
I've been searching for possible causes and fixes for the EXACT same issue - hardware buttons work fine in bootloader but unresponsive in Android. I've only ever run stock and reflashing made no difference.
I am of the assumption that it's NOT a hardware issue, since long-press to reset works fine and volume/power buttons consistently work OK in bootloader (not intermittent at all).
Since I've reflashed to stock several times to no avail, I guess the next option is RMA. I do keep pondering if this is a Lollipop-created issue, but that doesn't fit the symptoms...
exactly, if it was a lollipop issue a lot more people would be having the same problem.

Power Button finally died

Hello,
my power button finally died. Hard nor fast pressing didn’t work anymore, as it did before when this happend.
Then I noticed, when I plug in the power adapter while only pressing the volume down button it boots into the bootloader mode.
Selecting Start or Recovery and it shuts down.
Code:
fastboot reboot
doesn’t help either.
Because there are some files, I tried to replace the power button. But after removing the button it still does the same.
Are there some other possibilities to revive my old Nexus or just get the files?
Thanks.
I had the same issue with power button (first I just move it a little bit after taking nexus apart what helped for few months) but at last this also didn't help.
I went to unofficial mobile service and they did replace my power button and it works 4 months without problem. It cost around ~$30 so I think it was worth it cause I still have working phone. Now I use ROM which allow me to wake up phone with volume buttons just to use power button a bit less.
Had the same problem a year ago, went to unofficial service and they replaced it for about $10 and it's working like a charm since then..

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