Database Info

USB unknown device

I've tried the drivers from Samsung, Keis, ODIN one click. None of them worked on 4 different machines, Windows 7 both x64 and x86(which was a fresh install), and two Windows XP machines. I tried it on Ubuntu(10.04 LTS) and that recognized the captivate.
Anyone know how to get one of those to correctly recognize my Captivate so I don't stuck on Samsung's/AT&T's 2.2

uninstall all of the driver that you downloaded. uninstall kies. then go to samsung.com search for the captivate, choose you phone, click the 'i own this' button. then go to get downloads, software. click on the .zip file icon next to usb drivers. if that didnt work uninstall them then download kies again. if it still doesn't install them, open kies, click menu, reinstall drivers

What is it that you're trying to do?
Sent from my SAMSUNG-SGH-I897 using XDA App

If it is coming up unknown device try another port. You may want to try another microusb cable as well.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I've always had luck with the drivers in the captivate aio toolbox. Even on a fresh win7 64bit when I replaced my boot drive with a ssd a month ago.

Samsung really failed at the USB drivers for the Captivate. I would expect to be able to install the drivers from their website. Plug in my phone, and have it working.
trell959 said:
uninstall all of the driver that you downloaded. uninstall kies. then go to samsung.com search for the captivate, choose you phone, click the 'i own this' button. then go to get downloads, software. click on the .zip file icon next to usb drivers. if that didnt work uninstall them then download kies again. if it still doesn't install them, open kies, click menu, reinstall drivers
Click to expand...
Click to collapse
I tried that before, didn't work.
bornjamerican said:
What is it that you're trying to do?
Click to expand...
Click to collapse
I'm trying to:
1) connect as a mass storage devices. Yes I know turn on USB debugging and to mount the drive.
2) flash back to stock 2.1 or root my phone so I can install a custom ROM on it. Might go with CM7/MiUi or something from Team Phoenix. So use Odin3
shinji257 said:
If it is coming up unknown device try another port. You may want to try another microusb cable as well.
Click to expand...
Click to collapse
Tried all of the ports on the computers. I don't have another microusb cable to test to see if that's the problem, but I'll check that tomorrow.
Johnnie5000 said:
I've always had luck with the drivers in the captivate aio toolbox. Even on a fresh win7 64bit when I replaced my boot drive with a ssd a month ago.
Click to expand...
Click to collapse
I'm going to try a fresh install of windows 7 32-bit with aio toolbox see if that works.
Tried my friends brand new microUSB cable. It worked.

I have tried 4 known good cables know, 4 different computers and every USB port available on all 4 of the PCs I tried. Only once did it identify the device and install the drivers and I was able to root it but I still can't sideload because after the reboot after rooting it is back to device not recognized/unknown device. This has been a total pain. Any suggestions? I'm not with AT&T any more so I am out of luck for just bringing it into a store and asking them to take care of it.
Edit: Sorry for bumping an older post but I did it instead of starting a new thread.

rmriggin said:
I have tried 4 known good cables know, 4 different computers and every USB port available on all 4 of the PCs I tried. Only once did it identify the device and install the drivers and I was able to root it but I still can't sideload because after the reboot after rooting it is back to device not recognized/unknown device. This has been a total pain. Any suggestions? I'm not with AT&T any more so I am out of luck for just bringing it into a store and asking them to take care of it.
Edit: Sorry for bumping an older post but I did it instead of starting a new thread.
Click to expand...
Click to collapse
If you're just trying to transfer apk files to it for sideloading, you can use a wifi transfer app. I use Wifi File Explorer and it's great. You can connect to your phone via web browser and upload/download anything on the SD card.
Another option is to use an external SD card that you can remove and plug into your computer, transfer the files to it, then insert it back into the phone.
This won't work for connecting to PC apps like Odin, Heimdall, or Kies, but for simple file transfers it works like a charm.
Additionally, regarding other usb cables, you didn't mention what types of cables you used, so I'll throw in another thought. The cables that come with the Captivate don't work on some PCs (like my new iMac). Third-party, generic usb cables might not work, either (I tried some and got a whole lot of fail). The only cable that works for me is the one that came with my wife's Motorola phone. If you haven't tried one yet, I would recommend getting your hands on a Motorola cable and testing it out. You'll immediately notice the cable is much thicker. I don't know if that has anything to do with why it works when others don't, but there's something about that cable that others don't have.

Bad Phone?
Could it be the phone port is having issues?
I've had the same problem and it seems that the port on the Captivate is shot which may be your issue. it will always charge; but tends to cause a lot of profanity when trying to get a PC connection to transfer files or flash it. It will be seen, then immediately play the 'unplugged' sound from windows. I've sat there and had it play the tones of plugged in and un plugged over and over again just by tilting the phone from side to side. No matter what cables I use (tried several but they are all samsung due to the recessed port). If it establishes the connection; I have to be very still with it or it'll lose it. If it loses it; I get unknown device messages or not functioning messages on that port until I reboot the PC.
Trying to flash anything via ODIN takes a lot of patience.
Those same cables / USB ports are used on my wife's Focus without ever having a problem. I wrote it off as too much flashing / overclocking of my phone but am not sure.

hi i was having this issue as well. i solved it by:
1. download a good & stable miui rom, rename it to update.zip and place it into your sd card. i took the sd card out of the phone and used a adapter to connect the sd card to my PC since i can't access my sd card through the usb port.
2. put the sd card back into my phone, turn off my phone. press and hold volume up and down buttons, then press n hold the power button till the screen shows something.
3. select install from sd. wait until the installation finishes and select reboot the phone.
4. when you're in your new miui rom, try to connect your phone to the pc via usb port again.
this worked like charm for me.
about the miui rom, i suggest you to use the one from miuiandroid.com (the UK version)
after flashing the rom im able to connect via usb and use mass storage.
hope this helps

Also, when you uninstall drivers, don't forget to look in the program files for anything that may have been left behind and delete it.

From the description it sounds strongly like you are actually experiencing a port failure which is common on the Galaxy S devices. PM me if you need this repaired...

Only try another usb cable, i bricked my cappy with a bad contact cable on odin, unknown device too, new cable=i897 device on windows notifications
try and feedback!

strange, this only happened to my when i soft bricked my phone. try connecting it to your computer in download mode

I had this issue once before. Here is what I did which resolved the problem. I was using a windows 7 PC
1. Download the ADB kit and extract it to C drive.
2. Connect your mobile to the PC on USB port
3. Wait for the drivers to be installed automatically (it might give you a failed to install message)
4. Never mind that message. Open Device Manager
5. In Device Manager, if you expand the "Universal Serial Bus Controllers", you'll see a device that has yellow question mark against it. This is your phone and since drivers are not installed properly, it has the question mark.
6. Right click that device, and select "Update Driver".
7. IN the window that comes up, select "I'll select a driver".
8. Browse to the folder where you have extracted the ADB kit on C drive
9. Check include subfolders and click Next.
10. The drivers should be be installed and your device should be identified by the computer.
Let me know if it works for you.

Found the Samsung Infuse 4G Drivers

For those of you who have had trouble with getting the drivers for the Infuse, download this:
[Im new so cant post a link, but goto softpedia.com and search kies. The only kies program available will appear, and download and install that]
It wont recognize your phone, but after you install the program, the appropriate drivers will be present, and the root with SuperOneClick will work immediately.
*remember, the program wont recognize your phone if its plugged in, but that doesn't matter. It will just install the appropriate Samsung_Android drivers your PC needs to recognize the phone in SuperOneClick.
Hope this helps!

Hi , thanks , but ..
why not > http://j.mp/lOx2CB directly from samsung ?

pvillasuso said:
Hi , thanks , but ..
why not > http://j.mp/lOx2CB directly from samsung ?
Click to expand...
Click to collapse
404 Page Not Found
The page you requested was not found.

http://forum.xda-developers.com/showpost.php?p=13895587&postcount=7
posted here.

Phone doesn't exist on my PC.
Nope. Bought the infuse on day one. Installed Kies 2.0.0.11044_11_3. Phone not recognized, installed drivers, learned the truth about Kies. Phone would not be recognized but at least installing Kies made the phone visible to the PC, so I knew I could root if I so desired, read up about rooting and thought I was ready. The phone had other plans.
Decided the other day that I was ready to root. Plugged in the phone but it no longer showed up in Windows. Something about the phones compatibility with my system changed. Tried to install this Kies 2.2.1.11053_99_3 yesterday, reinstalled drivers, activated USB debugging, plugged the phone in started up SuperOneClick and . . . still nothing happened. So I deactivated USB debugging and started over. Followed all the directions in the root posts and and SuperOneClick threads . . .
But somehow between day one and today my Windows 7 64 bit system does not know that the phone is plugged into it.
When I plug the phone into USB the phone asks me how I want to interact with the computer, Kies (Firmware Update); Media player: Mass storage. But the computer shows nothing. Device Manager doesn't list the phone, Windows Explorer doesn't show the phone, Devices and Printers window shows everything that's connected but NOT the phone, it's as if I plugged nothing into the computer. The phone is charging so I know that it's plugged in, but it doesn't seem to be communicating with the PC. I've re-booted, re-installed, reviewed, rewired and re-alized that I have no clue what happened. (Tried different cables, different USB ports different times of the day)
It worked once upon a time, I tried rolling back restore points and disabling my kaspersky 2011, I've followed all rooting instructions in these threads to no avail.
I am now ready to hurl my phone out into traffic to see if that will help, but before I do I'm hoping someone here may have the answer I need.
. . . please . . .

Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?

For me, one of the SuperOneClick packages included Windows drivers.
Which is great since SOC is the only reason I needed Windows drivers. (SOC never works in Linux for me for whatever reason...)

All android phones are supported in linux natively.......jus t saying

Nopcodex90 said:
All android phones are supported in linux natively.......jus t saying
Click to expand...
Click to collapse
Well yeah - I've never had to install any drivers for ADB or anything else.
However, for whatever reason, superoneclick and Linux don't get along for me. So the only time I ever have to install drivers is when SOC rooting from Windows.

superweapons said:
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
Click to expand...
Click to collapse
Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
M.

menzoom said:
Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
M.
Click to expand...
Click to collapse
I've tried just about everything too, and nothing works to get my 64 bit Windows 7 PC to recognize the Infuse. Finally resorted to AndroidSync for file transfers, which worked fine, but it just makes me angry that I can't make the darn thing connect via USB.

http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
And select SOFTWARE

Tried that last week. Didn't work for me. The PC does see the device, but never finds any files on it.

Drivers in that link
I was having the same issue mentioned yesterday after loading the Samsung Infuse drivers, where my PC still couldn't see the data on my phone. (I'm also running 64-bit Windows 7 OS.)
Once I loaded the drivers and plugged in my phone, I got the happy little "device drivers installed properly" message and thought I was good to go. Nope. No drives mounted and visible in Explorer.
Under Devices and Printers, I could see SAMSUNG_Android with the unhappy yellow exclamation point. The troubleshooting report just says "Problems with PnP devices."
So I dug into into Device Manager. Under Portable Devices, there were 2 new WPD FileSystem Volume Drivers. Both had the same yellow exclamation points and showed a Device Status of "This device cannot start. (Code 10)."
It turns out Windows 7 wasn't assigning drive letters to the new Android volumes. It creates two disk drives (one with pictures, videos, and ringtones and the other with music, external SD, and media). If you right-click on the drives and choose "Change Drive Letter and Paths," click Add, and assign it an unused drive mapping, it will then appear in Explorer.
Incidentally, the SAMSUNG_Android still shows up with its unhappy yellow exclamation point in Devices and Printers. So I imagine there's supposed to be a more user-friendly way that doesn't expose the true internal file structure when it's all working properly. But in the meantime, I can at least access my phone data via USB.

Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.

neon_skunk said:
Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.
Click to expand...
Click to collapse
Dude look at the date

neon_skunk said:
Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.
Click to expand...
Click to collapse
Hey there..
View attachment 876861

thanks

Nopcodex90 said:
All android phones are supported in linux natively.......jus t saying
Click to expand...
Click to collapse
Yep...
Ubuntu / Linux FTW!

Hmmm, native on Linux you say? Don't have to battle with windows composite USB hub bullcrap you say? I shall try this.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] SK4G not being recognized on PC

I originally posted this inside the Glorious Overdose V2 thread, but decided to post here as well.
For some reason my computer won't recognize my Sidekick when I plug it in via usb. I do have the samsung drivers installed and it will read my friends Samsung Droid Charge just fine, but when I plug my Sidekick in it comes up saying "USB Device Not Recognized". So far I've tried uninstalling and reinstalling the drivers from the device manager to no avail. Wondering if anyone has an idea as to what it could be. I've also tried googling the solution and everyone says to just uninstall and reinstall the drivers and it should work. Now the phone is not plugged into a USB Hub, extender, or case, it is plugged directly into a usb port on the mother board.
PC Specs just in case:
Motherboard - Gigabyte GA-970A-D3
OS - Windows 7 Ultimate x64
CPU - AMD FX-4100
Memory - 8GB DDR3 1066
Phone:
T-Mobile Sidekick 4G running Glorious Overdose V2
Nothing added just the rom and some apps/games.
I have tried with USB Debugging on and off, either way does not work.
Update: I have since tried Kies mini, as well as the drivers found on Softpedia. Neither of those worked, so I just got done reformatting and reinstalling Windows hoping that would work. At first it did not, right now I am running windows update to see if that was the issue, I'll update of what the outcome is.
Update: After installing all available Windows updates it's still not recognizing the phone. Now no matter what it's saying it's an Unknown Device. Even after I try and do a manual driver update and tell it to look in the folder with the driver files from Softpedia. I'm at a complete loss now.
If anyone has any idea's please let me know.

What mode do you have the phone in? Settings->Applications->USB Settings. It should be in Mass Storage if you want to access its SD Card.

Maybe put another rom on the sd card and flash something else, I don't think it would be a rom issue but it would be worth a try?
Sent from my SGH-T839 using XDA

Jax184 said:
What mode do you have the phone in? Settings->Applications->USB Settings. It should be in Mass Storage if you want to access its SD Card.
Click to expand...
Click to collapse
It's set to USB Debugging. But even then, it should read as something else other then Unknown Device when I plug it in. I have tried plugging it in and selecting Mass Storage, still comes up as Unknown Device.
HewettBR said:
Maybe put another rom on the sd card and flash something else, I don't think it would be a rom issue but it would be worth a try?
Sent from my SGH-T839 using XDA
Click to expand...
Click to collapse
I've thought about that, and from everything I can see it's either the ROM or the drivers. So we'll see...I'll probably try a different ROM and see what happens.

I suggest turning USB debugging off and mass storage on, for how you'll be using it. And recall that you have to change this stuff with the USB cable unplugged.

I've tried that, and after talking with the T2 Technical Support from Samsung for 45min today, the only option left is to send the phone in to get worked on. Though, I'm going into the T-Mobile store and see if they can't replace the phone or give me a loner while this one is out getting repaired.

More info request.
Can you provide us with the names and links to the drivers you have tried?

DuctTapedGoat said:
Can you provide us with the names and links to the drivers you have tried?
Click to expand...
Click to collapse
Kies Mini - http://www.samsung.com/us/support/owners/product/SGH-T839HABTMB
Softpedia - http://drivers.softpedia.com/get/MOBILES/Samsung/SAMSUNG-USB-Driver-1480.shtml
As well as the Samsung Vibrant drivers from both of those sites.

Samsung SideKick 4G Drivers
www DOT filedropper DOT com FWSLASH sk4gx64drivers
This is the exact drivers I pulled off of my own machine, I ran into massive issues with those same driver packages, especially in getting the initial root to take with a few different utilities designed to grant sudo/su/root access, and these are the drivers I have running currently, just pulled off my own machine. I run Windows 7 x64, but as well, there should be no reason why these drivers wouldn't work on a x86 machine and/or OS.
NOTE : I apologize it's not a proper link, but I'm unable to post a raw link until I hit my 8th post. I will come back and fix this after I hit that 8th post, but until then it will be ghetto-bypass HTML.

DuctTapedGoat said:
www DOT filedropper DOT com FWSLASH sk4gx64drivers
This is the exact drivers I pulled off of my own machine, I ran into massive issues with those same driver packages, especially in getting the initial root to take with a few different utilities designed to grant sudo/su/root access, and these are the drivers I have running currently, just pulled off my own machine. I run Windows 7 x64, but as well, there should be no reason why these drivers wouldn't work on a x86 machine and/or OS.
NOTE : I apologize it's not a proper link, but I'm unable to post a raw link until I hit my 8th post. I will come back and fix this after I hit that 8th post, but until then it will be ghetto-bypass HTML.
Click to expand...
Click to collapse
Thank you, I tried unpacking them to a folder on C:\ went into Device Manager, right clicked on the Unknown Device, Update Driver Software..., Browse My Computer for Driver Software, Set the search to C:\, and still saying Unknown Device is the best driver software for it. No idea why it's doing this.

Proper Driver Update
What is going on is that Windows is seeing a more recent signature file attached to the SK4G drivers on your computer (I don't believe anything at all is wrong with your device) than the working ones there.
First, in Add/Remove Programs, uninstall the Samsung Kies and Samsung Driver pack you installed earlier. Now...
Go into on your PC:
://windows/system32
And locate the same file names, cut them all, and paste them in a temporary folder you create, preferably on the desktop or something similar. You may not find every file, and that's okay, just the ones you can find. Next, you will be wanting to paste the driver files from the package I uploaded. Now, turn off Automatic Updates, so it doesn't automatically install drivers upon connection. Reboot the computer, double check and make sure Automatic Upates are off when you log back on. Now, connect the device and see if it gives you the same results. By removing the old drivers which don't work, you'll be able to force it to the ones we know work, and you /should/ have success. As well - USB data debugging active and activating connection for data transfer via the notification pulldown menu would be the best way to do this initially.

Would I be looking in c:\windows\system32\drivers for the same file names as the ones you packed up?

Ok, so the only one I could find in the drivers folder was modem.sys. But it will not let me move/replace the one that's already in there. It's telling me access is denied, same thing when I try and set the permissions it will not let me. I am logged in as an Administrator, as well it says it when I log in as THE Administrator account. So yeah...

Cool - modem.sys is a stock one that is shared with the device, so that's fine.
With the other two programs uninstalled, the old drivers uninstalled, and forcing it into those by pasting them into //win/sys32/drivers you should be in business. Hmm. You can try UnlockRoot.com's device rooter - I know they have an auto driver detector in their program. As well, you can try SuperOneClick, but I don't remember if they do or no. What about going in from the Recovery menu and toggling USB? Anything wierd going on in the /mounts? What about ADB shell access from the Android SDK on Windows?

DuctTapedGoat said:
Cool - modem.sys is a stock one that is shared with the device, so that's fine.
With the other two programs uninstalled, the old drivers uninstalled, and forcing it into those by pasting them into //win/sys32/drivers you should be in business. Hmm. You can try UnlockRoot.com's device rooter - I know they have an auto driver detector in their program. As well, you can try SuperOneClick, but I don't remember if they do or no. What about going in from the Recovery menu and toggling USB? Anything wierd going on in the /mounts? What about ADB shell access from the Android SDK on Windows?
Click to expand...
Click to collapse
I tried plugging the phone in, still showing up as Unknown Device. Tried UnlockRoot.com's program, no change. Installing the Android SDK right now, as well as I tried deleting the INFCACHE.1 file, and no change with that either. Once I'm done installing the Android SDK I'll redelete the INFCACHE.1 file and restart and try the phone again.
I did go in and check the mounts in recovery and they were set to:
UNMOUNT CACHE
MOUNT DATA
UNMOUNT SDCARD
UNMOUNT SYSTEM
Thank you for your help so far.
UPDATE: So after installing the Android SDK, deleting the INFCACHE.1 file, restarting, and then plugging the phone in, comes up and says the USB Device is Not Recognized. Then goes to search the preconfigured driver folders, and fails to install the driver for Unknown Device. And ADB Devices shows no devices as well(didn't think it would, but yeah).
UPDATE: So after using my friends phone as a conduit to throw the Stock Odexed KJ2 w/ Root(http://forum.xda-developers.com/showthread.php?t=1328698) onto my SDCard and flashing that the phone seemed to go into a soft brick at pre-boot screen(where it says SAMSUNG T-Mobile blah blah blah). Mind you this would freeze before it was even able to get into recovery. So I took it into T-Mobile and they are doing a manufacturer warranty replacement. So hopefully this next phone will be able to connect to the computer and be read correctly.

How to Root Samsung Galaxy S Relay 4G [WITH VIDEO AND VOICE TUTORIAL]

***ONLY FOR RELAYS RUNNING ICS 4.0.4***​
Samsung had just released the official Jelly Bean 4.1 update for this phone on April 22 or so and this root method only works for Ice Cream Sandwich devices.
I know there's already a thread of how to root the ICS Samsung Galaxy S Relay 4G which is right here: http://forum.xda-developers.com/showthread.php?p=34515281 but I thought that it may be hard for some people to do it without a visual tutorial. Here's my helpful tutorial video of how to root the Samsung Galaxy S Relay 4G: https://plus.google.com/u/0/108388305247615258469/videos <-- You can easily find the video because it's the only video on that album.
Files Needed:
Winrar: http://www.win-rar.com/download.html?&L=0
Odin v3.07: http://www.4shared.com/zip/CGo6TP1O/Odin307.html? or for the latest and updated versions: http://forum.xda-developers.com/showthread.php?t=1738841
Rooted System IMG: http://www.4shared.com/rar/nhGK59WR/SGHT699_rootedtar.html?
CWM File: http://www.4shared.com/zip/wLHTlktW/cwmtar.html?
If none of the links above work, message me at [email protected] or reply to this topic and I will reupload the files.
Steps:
1) On your phone, go to Settings-->Developer Options and turn on USB Debugging.
2) Turn off your phone and put it in Download Mode/Odin mode.
3) Download the odin307, sght699_rooted.tar, and that cwm.tar files from the links given above.
4) Extract all the files with WinRAR or other file extracting programs.
5) Open Odin v3.07
6) Make sure that it says "Added!" on the bottom left box. If it doesn't say Added, unplug and plug your phone from the computer.
7) Deselect/Uncheck "Auto Reboot" and "F. Reset Time"
8) Click on Phone and a pop up should come up.
9) Find the SGHT699_rooted folder that you extracted in Step 4 and open the file inside it.
10) Click Start. This will take a while but it should not take more than 14 minutes.
11) Once it's done, click Reset.
12) Unplug and plug your phone again. It should say "Removed!" when unplugged and "Added!" when plugged on the bottom left box.
13) Deselect/Uncheck "F. Reset Time" but this time, keep the "Auto Reboot" marked/checked.
14) Click on PDA and a popup should come up.
15) Find the cwm folder that you extracted in Step 4 and open the cwm.tar.md5 file.
16) Click Start.
Once it finishes, your phone should reboot and be rooted. To check if it is actually rooted, go on Applications and find Superuser. If it is there, then you are rooted. Enjoy!!

Very nice. You are missing information, need to add the original posts/threads for the files that you mirrored so we can get version numbers and dates associated with the downloads. Feel free to edit the wiki in my sig if you want to help!

Ok. Thanks, but there's a problem. The files I mirrored other than Odin v3.07 are gone. The original link where the original tutorial was is gone. I had the link in my bookmarks but when I click on it, the webpage is unavailable. Ive tried viewing it from other computers and devices and it still wont work. So I decided to make a new one. Thanks again! The links should be updated in a few.
Sent from my SGH-T699 using xda app-developers app

Thanks.
Version is UVAMA2?
Sent from my SGH-T699 using xda premium

XIAOSpider said:
Thanks.
Version is UVAMA2?
Sent from my SGH-T699 using xda premium
Click to expand...
Click to collapse
What's UVAMA2?

USB won't connect properly; want to un-root
You're rooting video was very helpful.
However, now that the phone is rooted, when I try to connect to my computer with USB cable, I get error message to the effect that the computer can't recognize the hardware ID of the device, so can't back-up the files on the phone or the SD card. I have all the latest Samsung USB drivers, and the computer recognizes that a Samsung device is connected, but the USB connection fails anyway.
How do I un-root the phone - do I have to boot up in download mode and use ODIN? Will this wipe my data, or just go back to the unrooted ROM and keep my data intact?
-----------
Chrizuki said:
I know there's already a thread of how to root the Samsung Galaxy S Relay 4G which is right here: http://forum.xda-developers.com/showthread.php?p=34515281 but I thought that it may be hard for some people to do it without a visual tutorial. Here's my helpful tutorial video of how to root the Samsung Galaxy S Relay 4G: http://www.youtube.com/watch?v=GKgemJTeRWo
Files Needed:
Winrar: http://www.win-rar.com/download.html?&L=0
Odin v3.07: http://www.4shared.com/zip/CGo6TP1O/Odin307.html? or for the latest and updated versions: http://forum.xda-developers.com/showthread.php?t=1738841
Rooted System IMG: http://www.4shared.com/rar/nhGK59WR/SGHT699_rootedtar.html?
CWM File: http://www.4shared.com/zip/wLHTlktW/cwmtar.html?
If none of the links above work, message me at [email protected] or reply to this topic and I will reupload the files.
Steps:
1) On your phone, go to Settings-->Developer Options and turn on USB Debugging.
2) Turn off your phone and put it in Download Mode/Odin mode.
3) Download the odin307, sght699_rooted.tar, and that cwm.tar files from the links given above.
4) Extract all the files with WinRAR or other file extracting programs.
5) Open Odin v3.07
6) Make sure that it says "Added!" on the bottom left box. If it doesn't say Added, unplug and plug your phone from the computer.
7) Deselect/Uncheck "Auto Reboot" and "F. Reset Time"
8) Click on Phone and a pop up should come up.
9) Find the SGHT699_rooted folder that you extracted in Step 4 and open the file inside it.
10) Click Start. This will take a while but it should not take more than 14 minutes.
11) Once it's done, click Reset.
12) Unplug and plug your phone again. It should say "Removed!" when unplugged and "Added!" when plugged on the bottom left box.
13) Deselect/Uncheck "F. Reset Time" but this time, keep the "Auto Reboot" marked/checked.
14) Click on PDA and a popup should come up.
15) Find the cwm folder that you extracted in Step 4 and open the cwm.tar.md5 file.
16) Click Start.
Once it finishes, your phone should reboot and be rooted. To check if it is actually rooted, go on Applications and find Superuser. If it is there, then you are rooted. Enjoy!!
Click to expand...
Click to collapse

nosch454 said:
You're rooting video was very helpful.
However, now that the phone is rooted, when I try to connect to my computer with USB cable, I get error message to the effect that the computer can't recognize the hardware ID of the device, so can't back-up the files on the phone or the SD card. I have all the latest Samsung USB drivers, and the computer recognizes that a Samsung device is connected, but the USB connection fails anyway.
How do I un-root the phone - do I have to boot up in download mode and use ODIN? Will this wipe my data, or just go back to the unrooted ROM and keep my data intact?
-----------
Click to expand...
Click to collapse
Oops, sorry. Forgot the part of your reply that said you've installed all the drivers. What do you mean by it can't recognize it? Does the SGH-T699 still show up on your My Computer?
If you want to unroot, go here: http://forum.xda-developers.com/showthread.php?t=2166242
Just follow the steps and no, it won't wipe out all your data (Well, it didn't wipe mine, but I'm sure it won't.)
Sent from my SGH-T699 using xda app-developers app

Problems connecting with USB (MTP driver install failure)
Chrizuki said:
Oops, sorry. Forgot the part of your reply that said you've installed all the drivers. What do you mean by it can't recognize it? Does the SGH-T699 still show up on your My Computer?
If you want to unroot, go here: http://forum.xda-developers.com/showthread.php?t=2166242
Just follow the steps and no, it won't wipe out all your data (Well, it didn't wipe mine, but I'm sure it won't.)
Sent from my SGH-T699 using xda app-developers app
Click to expand...
Click to collapse
When I connect the USB cable, Windows has a popup message that says:
" Hardware ID missing
Windows cannot identify the device plugged into the Samsung Mobile USB Composite Device.
For assistance, contact the hardware manufacturer"
Sometimes it tries - and fails - to install the MTP device driver.
However, when I go into Windows Device Manage, it does list SAMSUNG Android Phone | SAMSUNG Android ADB Interface, and when trying to update its drivers, it says I have the most up to date ones installed.
- What does "Hardware ID missing" mean? How do I get the phone to communicate with the computer using USB?
I thought it might have to do with Android Ice Cream Sandwich and the media device (MTP) protocol for USB, but, I had no problems getting the computer to recognize my son's (unrooted) Galaxy S 3, which also has ICS and is pretty similar to the Galaxy S Relay 4G. That's why I suspect the problem is with my rooted version.
Is there anything else I should try before un-rooting the phone?

nosch454 said:
When I connect the USB cable, Windows has a popup message that says:
" Hardware ID missing
Windows cannot identify the device plugged into the Samsung Mobile USB Composite Device.
For assistance, contact the hardware manufacturer"
Sometimes it tries - and fails - to install the MTP device driver.
However, when I go into Windows Device Manage, it does list SAMSUNG Android Phone | SAMSUNG Android ADB Interface, and when trying to update its drivers, it says I have the most up to date ones installed.
- What does "Hardware ID missing" mean? How do I get the phone to communicate with the computer using USB?
I thought it might have to do with Android Ice Cream Sandwich and the media device (MTP) protocol for USB, but, I had no problems getting the computer to recognize my son's (unrooted) Galaxy S 3, which also has ICS and is pretty similar to the Galaxy S Relay 4G. That's why I suspect the problem is with my rooted version.
Is there anything else I should try before un-rooting the phone?
Click to expand...
Click to collapse
Install kies or the USB driver directly from samsung.com. Try the USB driver first, then kies if it doesn't work.

Nocturin said:
Install kies or the USB driver directly from samsung.com. Try the USB driver first, then kies if it doesn't work.
Click to expand...
Click to collapse
Already tried both. USB driver is OK, the problem is with MTP. Kies only works via WiFi; does not recognize device with USB. I also tried Samsung tech support's suggestions, none of which changed the situation

nosch454 said:
Already tried both. USB driver is OK, the problem is with MTP. Kies only works via WiFi; does not recognize device with USB. I also tried Samsung tech support's suggestions, none of which changed the situation
Click to expand...
Click to collapse
Have you tried downloading the SDK Manager from "http://developer.android.com/sdk/index.html"? Open the big file that you just downloaded and open up SDK Manager. Install the Google USB Driver and as well as the Android SDK Tools and Android SDK Platform-tools. Once downloaded, go back to the android-sdk-windows folder and go to the "platform-tools" folder inside and hold Shift and right click on "adb" and select "Open Command Window Here" of something like that. The command prompt will open. Type in "adb devices" and tell me what comes up. If you see your device(It should be a bunch on numbers and letters) on there, it means it is recognizable. This might not solve your problem as I do not know what "Hardware ID missing" exactly is. But I will do some research.

I did as you suggested, and was able to see my phone when I ran "adb devices" from the command prompt. And, Windows, recognizes it too, because when I click on the button to remove attached USB devices, it lists SAMSUNG_Android_SGH-T699. But, I still get the hardware ID missing message whenever I connect the USB cable. Frustrating! But, thanks for trying to help me - you seem very knowledgeable.

What you can try and do to fix the USB hardware error is go to control panel then go to "uninstall a program" and uninstall the samsung driver once you uninstalled it reconnect your phone and let it reinstal the files and i believe it should fix your problem

Samsung Noob here with a question.
Ok, I know this is gonna sound kinda noobish, but I come from HTC phones, and this is my first Samsung. Do I need to flash ClockworkMod Recovery on this, or do I flash a rom to the 4G Relay using Odin? If I use Odin, can someone give a quick overview on how?

Gh0sTly said:
Ok, I know this is gonna sound kinda noobish, but I come from HTC phones, and this is my first Samsung. Do I need to flash ClockworkMod Recovery on this, or do I flash a rom to the 4G Relay using Odin? If I use Odin, can someone give a quick overview on how?
Click to expand...
Click to collapse
you'll need to install a recovery as you did on HTC as ROMs usually come as recovery-flashable zips.
there's a cwm recovery available here which can flashed using Odin. If you don't like the cwm on the relay you can flash TWRP from cwm over it. TWRP comes with more options and the touchscreen-control you might be used to.
from (any) recovery you can just install update zip-files just as you used to on your HTC.

I had used the "howto root the Galaxy S Relay" thread, and then realized, I should just SU and reboot recovery. :victory:

nosch454 said:
I did as you suggested, and was able to see my phone when I ran "adb devices" from the command prompt. And, Windows, recognizes it too, because when I click on the button to remove attached USB devices, it lists SAMSUNG_Android_SGH-T699. But, I still get the hardware ID missing message whenever I connect the USB cable. Frustrating! But, thanks for trying to help me - you seem very knowledgeable.
Click to expand...
Click to collapse
If anybody else got this error do the following:
- uninstall all samsung drivers / software
- connect your phone to the pc
- the driver installation should 'fail', but you can access the storage
- install the samsung drivers now while phone is plugged in
After the installation the phone will be recognized and everything is fine - this worked twice for me now, so I guess it should do it.

[Q] phone not recognized as storage when connected to laptop

HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks

Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app

HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks

Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*

happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.

I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?

MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.

IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.

Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.

Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...

mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.

PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.