Database Info

I-mate 9502: MMS&GPRS not working, Can't send SMS (Some Service Provider)

Dear All Guru....
I currently purchase Imate 9502, everything runs well until I found out that it's can't send MMS ???And Can't use 3G, or even GPRS???But can send SMS.
So i try to change the SIM card to other Service Provider, it become even worse, All MMS,GPRS,3G and SMS. all Fall to the earth all seems not to be fuction well....
I wonder any1 having this problems????
The phone is GREAT but this issues seem to bother me more and more
Thank you for helping.

Is it i have to get another Phone??? hauhua.... which i hate to do it ^^
Nobody purchase this phone/?? or only me having the problems??

hi, first of all, I would like to ask you to : please....flash the ROM using the latest WM6.1 official ROM from the imate website...I think that WILL FIX ur problem...I use imate9502, and this device is really ultimate for me

Yes the unit is working fine and good, just the problem is the Messaging and internet feature.
I do flash to 6.1 version 1.73 and curretly use 1.77 (official) still same result. i don't know what is the problem even imate personell also haven't gv me any new since 2 months ago
I go to registry but still can't find any hint
The setting for the MMS,GPRS, all already correct ( using manual and imate configurator ) no hope also.

h9s said:
Yes the unit is working fine and good, just the problem is the Messaging and internet feature.
I do flash to 6.1 version 1.73 and curretly use 1.77 (official) still same result. i don't know what is the problem even imate personell also haven't gv me any new since 2 months ago
I go to registry but still can't find any hint
The setting for the MMS,GPRS, all already correct ( using manual and imate configurator ) no hope also.
Click to expand...
Click to collapse
Hi h9s,
I've found your post googling for something else. I suppose you have already solved your problem with internet connection by now. Please, disregard this post in this case. Anyway, I wonder if you have already changed the GPRS authentication method. Go to Start > Settings > Connection tab > GPRS Authentication. Its defaulted to CHAP. Change it to PAP instead and give it a try.
Just my 2 cents...
Cheers!
Carlos

SOLVE!!!
Stupid Old SIM Card Was The Issues
After 10x Hard Reset, Finally Found Out My Mistake.
^^
Now, I'm Happy

Cannot update imate configurator
Hi I cannot connect through my GPRS, seems like something wrong with the connection setting. Currently I'm using Satelindo (Indonesia), and I tried to download the imate configurator file from https://www.imate.com/Support_OperatorSettings.aspx but when I try to install it always says The previous version must uninstalled before, and when I click yes, it always failed to uninstall the previous version & the instalation unsuccesfull. Anyone could help me? Thanks in advance

spizaetus said:
Hi I cannot connect through my GPRS, seems like something wrong with the connection setting. Currently I'm using Satelindo (Indonesia), and I tried to download the imate configurator file from https://www.imate.com/Support_OperatorSettings.aspx but when I try to install it always says The previous version must uninstalled before, and when I click yes, it always failed to uninstall the previous version & the instalation unsuccesfull. Anyone could help me? Thanks in advance
Click to expand...
Click to collapse
You see, I find i-mate's Configurator to be pretty useless in detecting my carrier's data here in Brazil, for what I removed its .lnk item from my \Windows\StartUp a long time ago, and I manually provided my carrier's data (GPRS, MMS). Please, consider doing the same.
Just my 2 cents...
Cheers!
Carlos

Guide for Sprint Tp2 on boost

Just in case anyone needs it
This is a guide based off my experiences on how to get everything working properly on boost mobile. This is not my work nor do i take credit for it i was helped by many. im just putting it together in one place for every one that needs it. Oh and i seen all over craigslist and ebay that they sell guides on how to do this everyone that learns from here please do not try to sell this instead help out who ever needs it just like you needed it.
1) You need to have a boost CDMA account active
* CDMA, yes boost has CDMA just like sprint. ** CDMA not IDEN in other words no walkie talkie.
1.5) if you have a walkie talkie account just call boost Customer service (C.S.) and tell the rep you want to transfer your account to the cdma side
2) Call boost mobile C.S. and tell them you want to swap phones on your account for whatever reason you can make up i.e. phone broke or fell on water. Just tell them its a red phone or something and it works
3) Do not tell them that your new phone is a sprint phone they will tell you cant do it not possible. Dont get worried it will work
4) They will ask you for the phones info give it to them (if they ask u if its a sprint phone deny it all the way) then they will tell you what numbers to punch in follow that exactly the way they say.
5. Once it is done wait a few while the phone gets completely activated on their system. At first text messages might not work and data as well. just give it till the end of that day it should work but if it doesn just wait a little bit.
6. Then make sure you carrier provisioned it make sure to select Sprint.
7. Run the Sprint prl update to make sure you get data working.
** Now for the big one everyone has been having problems with MMS**
Never mind i forgot how to do that one sorry . LOL
8. On a custom rom (i use Mighty rom FF) install the Sprint Arcsoft MMS 5.0.82.79 cab that i atached at the bottom and do exactly like this
*Install the cab to your phones memory
*Soft reset
*Go to Messages
*All messages
*Menu
* MMS options or Pics/Video Options
*Servers
* Click on NEW
*Server Name = put whatever name you want
*Gateway = leave blank
*Port number leave at 80
*Server address: http://mm.myboostmobile.com
*Connect via: Sprint
*Send limit= leave at 500K
*Press done
* Under setting select the name you created and then click on Set as default
* Exit out and soft reset just to be on the safe side then your should be able to send/receive MMS
9) You should have everything working correctly from here its back to customizing however you feel like.
I added the soft reset cab also just to make it easier just install it doesnt matter either your phones memory or sdcard and look for the icon in the start menu press it and it will soft reset
Oh and foreveryone that bought the phone "flashed to boost mobile" there isnt such thing they just did as stated above. There is no flashing to boost and there isnt a boost mobile rom.
If i forgot something let me know ill add it to here or maybe someone else will. If you have any either question just ask.

Wow!! What a simple method this is. So many "third-party" cell phone shops are charging as much as $75 to $100 to "flash" these phones to boost. That's insane. Thanks!!!

Glad you liked it. If you really like it then how about hitting the thanks button instead of just saying it.
Also if you feel like your missing something by not paying i can help you with that too ill send you a paypal link.LOL

I take it back, it's not that simple. Tried many many times and I guess things are more enforced since then. Ended up paying but was WELL worth every penny. I'm loving the phone now. No thanks to this

quickbird144 said:
I take it back, it's not that simple. Tried many many times and I guess things are more enforced since then. Ended up paying but was WELL worth every penny. I'm loving the phone now. No thanks to this
Click to expand...
Click to collapse
i was j/k about the paypal link. Many others have used the guide without a problem your the only one that has had a problem to successfully do it and you happen to be the only one i jokingly said anything about a paypal link. LMAO

Either way, glad i took it to get done

TP2 on Boost working great so far!
Using the instructions above, I just migrated my Iden Boost account to CDMA on my TP2! The Boost rep said that since I didn't say which phone I had, she couldn't tell me that it couldn't be activated. She said if I had said I wanted to switch to the HTC TP2, then she would have been obligated to tell me it could not be done. I have been receiving SMS and MMS with no problems. The Internet works fine too! Thanks for the info! I am glad I did not pay someone a crazy amount for these relatively simple instructions!

cayjominara said:
Using the instructions above, I just migrated my Iden Boost account to CDMA on my TP2! The Boost rep said that since I didn't say which phone I had, she couldn't tell me that it couldn't be activated. She said if I had said I wanted to switch to the HTC TP2, then she would have been obligated to tell me it could not be done. I have been receiving SMS and MMS with no problems. The Internet works fine too! Thanks for the info! I am glad I did not pay someone a crazy amount for these relatively simple instructions!
Click to expand...
Click to collapse
You are most definately welcomed especially since you hit the thanks button. Glad i was of help.

Internet issue with htc tp2 on boost mobile
I have the same issue here with the htc touch pro2,with internet and mms. Did anyone here know the boost mobile internet setting? If so,please do share. Thanks.

destin4ever said:
I have the same issue here with the htc touch pro2,with internet and mms. Did anyone here know the boost mobile internet setting? If so,please do share. Thanks.
Click to expand...
Click to collapse
What issue are you talking about. From what i have read no one here stating they have a problem with their internet.
Read the guide again and look at step #7 if you still dont get it let me know.
**If i helped you in any way hit the thanks button**

Can I get some help? My TP2 has been working flawlessly on Boost since I followed your instructions. All of a sudden, today, whenever I try to use the internet or Titanium Weather, I get a message saying that "Your plan does not include wireless web or your balance is not suficient to cover the wireless web charge". I have been using the pay as you go plan and have plenty of money in my account. This problem just started today. Has Boost changed something? Or do you have any tips?

Ma$etas said:
Just in case anyone needs it
This is a guide based off my experiences on how to get everything working properly on boost mobile. This is not my work nor do i take credit for it i was helped by many. im just putting it together in one place for every one that needs it. Oh and i seen all over craigslist and ebay that they sell guides on how to do this everyone that learns from here please do not try to sell this instead help out who ever needs it just like you needed it.
1) You need to have a boost CDMA account active
* CDMA, yes boost has CDMA just like sprint. ** CDMA not IDEN in other words no walkie talkie.
1.5) if you have a walkie talkie account just call boost Customer service (C.S.) and tell the rep you want to transfer your account to the cdma side
2) Call boost mobile C.S. and tell them you want to swap phones on your account for whatever reason you can make up i.e. phone broke or fell on water. Just tell them its a red phone or something and it works
3) Do not tell them that your new phone is a sprint phone they will tell you cant do it not possible. Dont get worried it will work
4) They will ask you for the phones info give it to them (if they ask u if its a sprint phone deny it all the way) then they will tell you what numbers to punch in follow that exactly the way they say.
5. Once it is done wait a few while the phone gets completely activated on their system. At first text messages might not work and data as well. just give it till the end of that day it should work but if it doesn just wait a little bit.
6. Then make sure you carrier provisioned it make sure to select Sprint.
7. Run the Sprint prl update to make sure you get data working.
** Now for the big one everyone has been having problems with MMS**
Never mind i forgot how to do that one sorry . LOL
8. On a custom rom (i use Mighty rom FF) install the Sprint Arcsoft MMS 5.0.82.79 cab that i atached at the bottom and do exactly like this
*Install the cab to your phones memory
*Soft reset
*Go to Messages
*All messages
*Menu
* MMS options or Pics/Video Options
*Servers
* Click on NEW
*Server Name = put whatever name you want
*Gateway = leave blank
*Port number leave at 80
*Server address:
*Connect via: Sprint
*Send limit= leave at 500K
*Press done
* Under setting select the name you created and then click on Set as default
* Exit out and soft reset just to be on the safe side then your should be able to send/receive MMS
9) You should have everything working correctly from here its back to customizing however you feel like.
I added the soft reset cab also just to make it easier just install it doesnt matter either your phones memory or sdcard and look for the icon in the start menu press it and it will soft reset
Oh and foreveryone that bought the phone "flashed to boost mobile" there isnt such thing they just did as stated above. There is no flashing to boost and there isnt a boost mobile rom.
If i forgot something let me know ill add it to here or maybe someone else will. If you have any either question just ask.
Click to expand...
Click to collapse
Ok I have been working on my phone for two days now and no luck so I need some help, I use to have a blackberry with the walkie talkie that I programed to run on boost but had problems getting my text like 2 days later so I decide to switch over to the HTC TP2 so I called boost switched my number to there cdma side and did what they told me to get it connected. Now Im using the same sims card that was in the BB phone not sure if that makes any difference. I can call out and receive calls but I dont have data or text. I have tried different roms, mighty, and mighty ff, now im trying engery now, and I like the looks of it so I will stay with it. OK I have tried installing the cab files that you have posted up, Im sure Im just doing something wrong but I extracted the files to the phone but I dont see any changes and I never get to the text option screens that you say to change. Could you please help me out Im about to the point of going back to the cans with strings attached phones. Thanks
Adding this note now getting " dialed #777 cannot connect" I have tried a hard rest but still not connecting.

DigitalFunk said:
Ok I have been working on my phone for two days now and no luck so I need some help, I use to have a blackberry with the walkie talkie that I programed to run on boost but had problems getting my text like 2 days later so I decide to switch over to the HTC TP2 so I called boost switched my number to there cdma side and did what they told me to get it connected. Now Im using the same sims card that was in the BB phone not sure if that makes any difference. I can call out and receive calls but I dont have data or text. I have tried different roms, mighty, and mighty ff, now im trying engery now, and I like the looks of it so I will stay with it. OK I have tried installing the cab files that you have posted up, Im sure Im just doing something wrong but I extracted the files to the phone but I dont see any changes and I never get to the text option screens that you say to change. Could you please help me out Im about to the point of going back to the cans with strings attached phones. Thanks
Adding this note now getting " dialed #777 cannot connect" I have tried a hard rest but still not connecting.
Click to expand...
Click to collapse
how long has it been since you did the switch to tp2?

Just this past weekend, I now can text but no mms nor data. I cant get the Sprint Arcsoft MMS 5.0.82.79 cab installed, I have Arcsoft 5.27.34 now but cant add any new servers.

unlock first??
Probably a dumb question here, but does the phone need to be unlocked before hand? Your instructions don't mention it so I wanted to be sure.
Thanks!

[email protected] said:
Probably a dumb question here, but does the phone need to be unlocked before hand? Your instructions don't mention it so I wanted to be sure.
Thanks!
Click to expand...
Click to collapse
Phone does not need to be unlocked if your gonna be running a stock rom. If your gonna be using a custom then you need to have unlocked so you can install the custom rom then install the acrosoft for custom rom. Hopes this answered your question

Thanks! Great Job!

saajuu said:
Thanks! Great Job!
Click to expand...
Click to collapse
Your welcome

im on a blackberry plan right now, couldnt i just call them and switch to the 50/month plan and then update my phone on the website by entering in the ESN# from the touch pro 2. i have no idea what to say if im asked what the phone model is.

if your on the blackberry plan most likely your gonna have to do both changes at the same time ( your plan & phone).
Also in re: to what phone to tell them that you have thats already answered in the guide in the first post of this thread.
If the website is allowing to update ESN# changes then you might be able to do both there without having to call

Mobile Network Not Available

Hi guys randomly yesterday I got a problem where Mobile Network is not available.
I have 4g signal and can use internet but can text or phone call. I have odined the stock666 file and did some dial code but still didn't fix it. I also flashed back to stock and tried removing and inserting sim but still same problem.
any ideas?
I can receive texts but cannot send any. it seems like a weird network setting on my phone.

I tried doing a factory reset and tried even swapping sim cards... no go

Hey, I'm on T mobile and also having the same problem no mobile network. I'm using S3 international , tried to switch SIM to my note 2 international but still no mobile network.:silly:

huypham405 said:
Hey, I'm on T mobile and also having the same problem no mobile network. I'm using S3 international , tried to switch SIM to my note 2 international but still no mobile network.:silly:
Click to expand...
Click to collapse
i have spent hours trying to fix. let me know if you find a fix. phone is unusable

Try this, go to open1your1eyes0 thread for Stock Jelly Bean Factory Images http://forum.xda-developers.com/showthread.php?t=1974114
Go down to VRBLK3 Image Downloads (Official 4.1.1 OTA - Built on 11/30) and click on show content. It should have the Stock odin for VRBLK3. Odin that image and see if your mobile Network works then. (watch out, it wipes everything, relocks bootloader etc) Also try to get a screen shot of your status screen in about device so we all can help you better. It could be a IMEI issue, but hard to tell. Were you using a custom rom at the time? Which rom? Is Mobile data enabled? Preferred network mode to LTE/CDMA?

I have seen several instances where the newer versions of CM have had network issues. I'd recommend backing up your files, wiping everything, and trying another ROM. If that doesn't work, it sounds to me like it could be a hardware issue. Best of luck.

jackpot08 said:
Hi guys randomly yesterday I got a problem where Mobile Network is not available.
I have 4g signal and can use internet but can text or phone call. I have odined the stock666 file and did some dial code but still didn't fix it. I also flashed back to stock and tried removing and inserting sim but still same problem.
any ideas?
I can receive texts but cannot send any. it seems like a weird network setting on my phone.
Click to expand...
Click to collapse
Check and see if your IMIE and or ERI numbers have been reset. If you are with Verizon I believe that your ERI number should be 5. I had this issue happen as well. If you have a nv backup just use terminal and restore it, if not look here. This is how I got mine back. http://forum.xda-developers.com/showthread.php?t=1867442 My issue was identical I was on 4.2.2 CM10.1 and could get on the web and receive text but couldn't send any or send or receive calls.

first 4G phone
I just got the phone today and i can't call or text anyone because there is no mobile network available and I need to put a sim card in. This is my first 4G phone and I don't have a sim card. They didn't give me one either.

meggz said:
I just got the phone today and i can't call or text anyone because there is no mobile network available and I need to put a sim card in. This is my first 4G phone and I don't have a sim card. They didn't give me one either.
Click to expand...
Click to collapse
If you're on Verizon (I'll assume that) and received a phone thru them, the SIM card should have been in the box with the phone. If not you'll need to go to a Verizon store and they'll provision one for you. You'll not have service until you have installed the proper SIM card.

found...
Vegasden said:
If you're on Verizon (I'll assume that) and received a phone thru them, the SIM card should have been in the box with the phone. If not you'll need to go to a Verizon store and they'll provision one for you. You'll not have service until you have installed the proper SIM card.
Click to expand...
Click to collapse
i found it:good: thanks

This simple fix worked for me.
This simple fix worked for me. I turned OFF my "sync" in settings.
jackpot08 said:
Hi guys randomly yesterday I got a problem where Mobile Network is not available.
I have 4g signal and can use internet but can text or phone call. I have odined the stock666 file and did some dial code but still didn't fix it. I also flashed back to stock and tried removing and inserting sim but still same problem.
any ideas?
I can receive texts but cannot send any. it seems like a weird network setting on my phone.
Click to expand...
Click to collapse

pacman377 said:
Check and see if your IMIE and or ERI numbers have been reset. If you are with Verizon I believe that your ERI number should be 5. I had this issue happen as well. If you have a nv backup just use terminal and restore it, if not look here. This is how I got mine back. http://forum.xda-developers.com/showthread.php?t=1867442 My issue was identical I was on 4.2.2 CM10.1 and could get on the web and receive text but couldn't send any or send or receive calls.
Click to expand...
Click to collapse
Your thread doesn't launch. Also see that when checking SELECT RADIO band is ee GSM/UMYS Band class 7. WHY???? I am not on GSM network. How can I change that .
---------- Post added at 07:41 AM ---------- Previous post was at 07:30 AM ----------
Helron said:
Your thread doesn't launch. Also see that when checking SELECT RADIO band is ee GSM/UMYS Band class 7. WHY???? I am not on GSM network. How can I change that .
Click to expand...
Click to collapse
WOW! Using Lte/On of App, Ijust discovered that my SIM card is completely empty. No contacts, so addresses,=. It;s as if something took over the phone.
The phone con stantlh searches for signals and is killing battery.
---------- Post added at 07:46 AM ---------- Previous post was at 07:41 AM ----------
Using LtE On app, I am able to see the following error: the process com.android.phone has stopped. I have no idea how t fix. It appears in stock and Rom.'Sorry to be a pest but, reading lots and lots of posts with similar Cm10 causing this failure.

Same problem here...
jackpot08 said:
Hi guys randomly yesterday I got a problem where Mobile Network is not available.
I have 4g signal and can use internet but can text or phone call. I have odined the stock666 file and did some dial code but still didn't fix it. I also flashed back to stock and tried removing and inserting sim but still same problem.
any ideas?
I can receive texts but cannot send any. it seems like a weird network setting on my phone.
Click to expand...
Click to collapse
Did you solve this issue? How? It looks like I'm having the same issue. My phone doen't make calls or send texts.
Anybody help?

lucas_saldanha said:
Did you solve this issue? How? It looks like I'm having the same issue. My phone doen't make calls or send texts.
Anybody help?
Click to expand...
Click to collapse
We need a little more background, Lucas. What have you done to get there? Are you rooted? What ROM?
I've had network issues a few times, usually I resolve them using the "Phone Info" app, but it's a little complicated, so I'd rather hear back from you as to how this all started before I get too specific.

For the people with service issues, it's been asked but no on really answered unless I missed it. Does your IMEI say 0 instead of the number that's under your battery? Does your ERI say None instead of 5? Under mobile network does it say Verizon? Also, sign into your Verizon account and under your phone instead of S3 does it say non-vzw device? If so you you've lost your IMEI and ERI. There are a couple of different ways to get it back if you didn't make a backup. I haven't done it but alot of XDAers stated using odin to get back to stock and I hear reprovisioning your phone with a numerical keypad entry on the dialer worked. Here's what I did.
1) Flashed a stock rooted TW rom.
2) Used this thread and software to get my imei back : http://droidmodderx.com/galaxys3/?page_id=79
3) I had my IMEI back and on my account my phone read S3 but I still had no ERI.
4) Follow these steps here, the previous posters thread won't open because XDA can get in alot of trouble from having the Samsung Repair Tool on it, or so I hear : http://forum.xda-developers.com/showpost.php?p=44871571&postcount=3
5) You can find what you need there. The tool won't work without a downgraded modem, well at least for me it didn't until I did.
6) I forgot a step in that, once you're back you've backed your IMEI you can then upgrade your modem back to what you want.
Hope this helps

rgrossie said:
We need a little more background, Lucas. What have you done to get there? Are you rooted? What ROM?
I've had network issues a few times, usually I resolve them using the "Phone Info" app, but it's a little complicated, so I'd rather hear back from you as to how this all started before I get too specific.
Click to expand...
Click to collapse
Actually I did some research and figured out that my problem is that my IMEI was lost after the ROM flashing. That is the reason I can't make calls nor send texts...
Now I am trying to find some way to fix it. I did not have an /efs backup so my task is complicated. x(
Anyway, thanks for your help! =)

Tell us what ROM! if it was CM10.2 Go flash a different ROM and you'll be fine your IMEI isn't really lost.
Sent from my SCH-I535 using Tapatalk 4

Anyone figure this problem out? I'm having the issue with my GS4 after flashing CM 10.2 nightlies. I've gone back to stock everything, and still no service. I can't send texts or calls. It now just tells me I'm roaming all the time. I'm going back into verizon today to get a new SIM card. Hopefully that will help.

The link u posted is no longer available. Or explain what steps to due to fix this on my s4 Verizon l545. I'm having the no network available w calls and texts but I am able to text just no calling. Thanks
Update: Oct. 1 2013. I was able to fix my issue by doing a factory data reset from settings. I was running Hyperdrive rom, w TWRP 2.5.0.2. I did do a nandroid backup before doing this but then an update in Hyperdrive was available so I just did the clean install after that and was good to go. My problem started when attempting to do the hidden menu sim unlock free method. So if this happens to u, u should be able to try this method and get calls back, but Im not sure about unlock status.

Couldn't find Mobile Network Type

Hello, Recently I have bought an Unlocked At&T LG G3 The seller told me that the phone has a bad IMEI But it's unlocked to be used interntionally. When I received it, It's working fine, except the data network speed trough EDGE is too slow. As yo can see on the screenshot below I couldn't find the option to change the network type. and I'm stuck at "E" which mean EDGE.
http://s14.postimg.org/8r7vs0x27/Quick_Memo_2015_09_09_11_41_43_1.png
The phone's model is LG-D850 and it's running android 4.4.2 KitKat. it has no IMEI when I dial *#06# it shows IMEI: 0-05 on Settings/about phone/Status... it says IMEI: 0

Anyone here to help?

First, here are the possible reasons why you don't have an IMEI:
The phone was reported lost or stolen in the past.
The phone is still active on the owner's wireless carrier account.
There is money owed on the wireless carrier account to which the ESN/MEID/IMEI is connected.
For the reasons above, this community does not support such devices and you will probably not get any help.
But, this can also happen during a bad flash, so to fix the issue, you have 3 options:
Reset, unroot, then root and flash again
Try the suggested steps in this video
Find a company that can fix the problem by sending the phone to them

youngunix said:
First, here are the possible reasons why you don't have an IMEI:
The phone was reported lost or stolen in the past.
The phone is still active on the owner's wireless carrier account.
There is money owed on the wireless carrier account to which the ESN/MEID/IMEI is connected.
For the reasons above, this community does not support such devices and you will probably not get any help.
But, this can also happen during a bad flash, so to fix the issue, you have 3 options:
Reset, unroot, then root and flash again
Try the suggested steps in this video
Find a company that can fix the problem by sending the phone to them
Click to expand...
Click to collapse
Thanks for your reply, I'm not seeking to restore the IMEI. I just want to have the option to switch mobile network type. Should I root the phone and install a custom ROM?

AminhoVic said:
Thanks for your reply, I'm not seeking to restore the IMEI. I just want to have the option to switch mobile network type. Should I root the phone and install a custom ROM?
Click to expand...
Click to collapse
My bad, thought you wanted the IMEI back. In that case, the E (edge) is showing up could be due to Maroc Telecom throttling your connection or their towers could be far way (happens when you travel cross country too). Anyway, if you want to fiddle with network settings and try to get it to work BEFORE attempting to flash any ROM, try the following [3845#*855# 3845#*850#] USSD code from your stock dialer. You will get a hidden menu containing a juicy list of options and settings, so what you are probably looking for is the "LTE-Only" option (I am not sure though, but you can look through the settings).
And as always, attempt the suggestions AT YOUR OWN RISK.

youngunix said:
My bad, thought you wanted the IMEI back. In that case, the E (edge) is showing up could be due to Maroc Telecom throttling your connection or their towers could be far way (happens when you travel cross country too). Anyway, if you want to fiddle with network settings and try to get it to work BEFORE attempting to flash any ROM, try the following [3845#*855# 3845#*850#] USSD code from your stock dialer. You will get a hidden menu containing a juicy list of options and settings, so what you are probably looking for is the "LTE-Only" option (I am not sure though, but you can look through the settings).
And as always, attempt the suggestions AT YOUR OWN RISK.
Click to expand...
Click to collapse
I'm living at a major city, here the 4G works great. So yeah I have to change the mobile network type since it is on EDGE by defaut I guess.
I attemted the USSD code however it says "connection problem or invalid mmi code" after I hit dial. I have also tried a bunch of codes before but no luck.
I think I will falsh the phone that's the option left. I just have rooted the phone, then I will install TWRP and I will try to flash a ROM in it. What do youu suggest me to use from those ROMs posted here ?

AminhoVic said:
I'm living at a major city, here the 4G works great. So yeah I have to change the mobile network type since it is on EDGE by defaut I guess.
I attemted the USSD code however it says "connection problem or invalid mmi code" after I hit dial. I have also tried a bunch of codes before but no luck.
Click to expand...
Click to collapse
I get the same error if I use a third party dialer app (i.e., Dialer) until I tried the stock phone app.
I think I will falsh the phone that's the option left. I just have rooted the phone, then I will install TWRP and I will try to flash a ROM in it. What do youu suggest me to use from those ROMs posted here ?
Click to expand...
Click to collapse
I haven't flashed any custom ROMs on my LG, but from experience, each device somehow reacts differently to custom ROMs. For instance, I've flashed my S.G. Note (i717) over 30 times and some ROMs were stable at first then started having issues with them.
The best advice I can give you, is to pick a ROM from the list you posted and check the comments to see if it is stable or too many users have issues with it.

AminhoVic said:
I'm living at a major city, here the 4G works great. So yeah I have to change the mobile network type since it is on EDGE by defaut I guess.
I attemted the USSD code however it says "connection problem or invalid mmi code" after I hit dial. I have also tried a bunch of codes before but no luck.
I think I will falsh the phone that's the option left. I just have rooted the phone, then I will install TWRP and I will try to flash a ROM in it. What do youu suggest me to use from those ROMs posted here ?
Click to expand...
Click to collapse
Ever think that it does not have the correct bands for your carrier?

Question Network and finger print issues

UPDATE: $20 TO HOWEVER CAN SOLVE MY NETWORK ISSUE (WITHOUT ROOT)-- AND IF YOU SOLVE FINGERPRINT THEN GOD BLESS, XDA IF THAT'S NOT OK PLEASE ADVISE!
Hello ya'll, just bought a used rog 5 phone 16g/256 it is the I005DA, I updated it to the latest firmware manually and this is what it reads 18.0840.2111.200, the build number starts with WW_
the main issue is the the unstable connection, I have t mobile and I keep getting very slow internet, and sometimes the whole signal drops , and it keeps switching between E,H,3G and 4G and never 5G even though other devices in the house have very stable 5G connections , and they're on the same plan as I am. Also, the fingerprint option is messing ( not the main issue)
Solutions I tried for the network issue:
1-contacted T-mobile and edited the APN settings to the preferred one's
2- Dialed *#*#4636#*#* and tried changing the network preferred network type, the device has it at NR/LTE I tried GSM only
3- Turned on 5G and set the preferred as 2G/3G/4G/5G
4- Read some stuff about changing the network band, but I couldn't figure that out
5-VOLTE is turned on
Nothing Worked, Please help with this issue I'm very close to loosing my mind on this.
In regards to the finger print, it shows under biometrics but it's greyed out.
Kindly give detailed answers as I'm not a tech savvy person, and may need further explanation. Here are a couple of pictures showing the the issues

Set either PIN/Pattern/Password as your screen lock to enable Fingerprint

.

bigbang1108 said:
Set either PIN/Pattern/Password as your screen lock to enable Fingerprint
Click to expand...
Click to collapse
tried it, didn't work

Najib ak7 said:
tried it, didn't work
Click to expand...
Click to collapse
go to Settings -->Security & lock screen-->Fingerprint and set your Fingerprint

bigbang1108 said:
go to Settings -->Security & lock screen-->Fingerprint and set your Fingerprint
Click to expand...
Click to collapse
I did still won't work, appreciate the effort

the fingerprint settings from my phone completely disappeared. It's like the phone never came with it.

Stephanie_Sy said:
the fingerprint settings from my phone completely disappeared. It's like the phone never came with it.
Click to expand...
Click to collapse
are you having the same network issues as well?

Najib ak7 said:
I did still won't work, appreciate the effort
Click to expand...
Click to collapse
Have you activated this options?

Najib ak7 said:
Hello ya'll, just bought a used rog 5 phone 16g/256 it is the I005DA, I updated it to the latest firmware manually and this is what it reads 18.0840.2111.200, the build number starts with WW_
Click to expand...
Click to collapse
On the back of the device, What's mentioned ?
Tencent Games or Republic of Gamers ?
A photo will help too. I feel like it's a bad CN to WW convert, as I've seen fingerprint getting disabled in incomplete conversions.
Network issues can be solved with the correct MBN file.

JazonX said:
On the back of the device, What's mentioned ?
Tenent Games or Republic of Gamers ?
A photo will help too. I feel like it's a bad CN to WW convert, as I've seen fingerprint getting disabled in incomplete conversions.
Network issues can be solved with the correct MBN file.
Click to expand...
Click to collapse
Here is the picture, could you please clarify on what is the correct MBN file, and where to get it from, I'm really unfamiliar with that, and would greatly appreciate your help.

bigbang1108 said:
Have you activated this options?View attachment 5479051
Click to expand...
Click to collapse
I really appreciate the help and effort, yet still not being able to access it

JazonX said:
On the back of the device, What's mentioned ?
Tenecnt Games or Republic of Gamers ?
A photo will help too. I feel like it's a bad CN to WW convert, as I've seen fingerprint getting disabled in incomplete conversions.
Network issues can be solved with the correct MBN file.
Click to expand...
Click to collapse
I searched a bit about the MBN on XDA, and your name popped up, if the process is even remotely close to what you were trying to do on that thread, then I guess I'm better off getting another device, I didn't even understand 5% of what was talked about, I guess I rank as -1000000 in noob level, rest in peace ROG 5, I dream that didn't come true

UPDATE: SELLING IT.
after reading multiple threads on this, looks like if you have the I005DA version, then you're out of luck in regards to phone network, it has very limited 4G coverage and no 5G, at least in my area, the max download speed I got on band 4 700 MHZ is like 17 mbps. So I'm selling mine, as I bought it for Performance/ connectivity/anesthetics and batterly life NOT GAMING, selling it for $450, shipped within the U.S if anyone wants, it will make a great gaming device.
ASUS ROG PHONE 5 16G/256G Tenect Edition/ Balck Color | eBay
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Najib ak7 said:
Here is the picture, could you please clarify on what is the correct MBN file, and where to get it from, I'm really unfamiliar with that, and would greatly appreciate your help.
Click to expand...
Click to collapse
Hey, Sorry - I was offline for a few days.
So you have a CN version which is converted to a WW firmware - which explains why your fingerprint function is disabled.
Also, You'll need the correct MBN file to be uploaded to the device NV folder to access 5G / VoLTE.
I have a MBN collection - let me know your country and operator name - I can find it for you.
If you have decided to sell it, By all means - go ahead and get a WW device.
The same place where your device says Tencent games - a proper WW device would say Republic of Gamers.
Those trouble - free and you do not have to bother with MBN / conversion etc issues.

JazonX said:
Hey, Sorry - I was offline for a few days.
So you have a CN version which is converted to a WW firmware - which explains why your fingerprint function is disabled.
Also, You'll need the correct MBN file to be uploaded to the device NV folder to access 5G / VoLTE.
I have a MBN collection - let me know your country and operator name - I can find it for you.
If you have decided to sell it, By all means - go ahead and get a WW device.
The same place where your device says Tencent games - a proper WW device would say Republic of Gamers.
Those trouble - free and you do not have to bother with MBN / conversion etc issues.
Click to expand...
Click to collapse
I really appreciate your help,
I have it listed on ebay, no bidders though
If the network issue is fixable I'll definitely keep it.
I live inthe U.S and my carrier is t-mobile.
So how complicated is this process? FYI, I'm noob level when it comes to this kindastuff? Is it a one time thing, or do you keep updating the files? And do the device need to be rooted?
Thank you so much for your help.

JazonX said:
Hey, Sorry - I was offline for a few days.
So you have a CN version which is converted to a WW firmware - which explains why your fingerprint function is disabled.
Also, You'll need the correct MBN file to be uploaded to the device NV folder to access 5G / VoLTE.
I have a MBN collection - let me know your country and operator name - I can find it for you.
If you have decided to sell it, By all means - go ahead and get a WW device.
The same place where your device says Tencent games - a proper WW device would say Republic of Gamers.
Those trouble - free and you do not have to bother with MBN / conversion etc issues.
Click to expand...
Click to collapse
I have the same issue with FP. Do we have any methods for repair fingerprint?

You where able to get 5g on a CN in the US ?

Heero0101 said:
You where able to get 5g on a CN in the US ?
Click to expand...
Click to collapse
No, sold the phone

Najib ak7 said:
UPDATE: $20 TO HOWEVER CAN SOLVE MY NETWORK ISSUE (WITHOUT ROOT)-- AND IF YOU SOLVE FINGERPRINT THEN GOD BLESS, XDA IF THAT'S NOT OK PLEASE ADVISE!
Hello ya'll, just bought a used rog 5 phone 16g/256 it is the I005DA, I updated it to the latest firmware manually and this is what it reads 18.0840.2111.200, the build number starts with WW_
the main issue is the the unstable connection, I have t mobile and I keep getting very slow internet, and sometimes the whole signal drops , and it keeps switching between E,H,3G and 4G and never 5G even though other devices in the house have very stable 5G connections , and they're on the same plan as I am. Also, the fingerprint option is messing ( not the main issue)
Solutions I tried for the network issue:
1-contacted T-mobile and edited the APN settings to the preferred one's
2- Dialed *#*#4636#*#* and tried changing the network preferred network type, the device has it at NR/LTE I tried GSM only
3- Turned on 5G and set the preferred as 2G/3G/4G/5G
4- Read some stuff about changing the network band, but I couldn't figure that out
5-VOLTE is turned on
Nothing Worked, Please help with this issue I'm very close to loosing my mind on this.
In regards to the finger print, it shows under biometrics but it's greyed out.
Kindly give detailed answers as I'm not a tech savvy person, and may need further explanation. Here are a couple of pictures showing the the issues
Click to expand...
Click to collapse
What stuff did you read about changing the band and can you link it please?