[Q] Wifi issues on my GF phone, could use some help please! - AT&T, Rogers HTC One X, Telstra One XL

Heres the story. My girlfriends wireless has stopped working recently. Doing some reading I found out that there is the hardware isue but she doesnt have the International version, has ATT, completely stock. I didnt have a whole lot of time to diagnose and im not familiar with this phone, have an S3 myself. What I did do was check the signal and it did say excellent and connected. If this was the hardware issue it wouldnt make sense to have any connection at all without the antenna working would it? What it does do is just sits and tries to load webpages like there is no connection while my phone sitting right next to her was just fine so shouldnt be some kind of router isue.I hate asking for noobish help and usually dont have to on the phones I own but I dont have a lot of access to hers and have done some searching with no real answers. If any of you could be kind enough to point me in a direction to figure out if this is hardware or software related and maybe some fixes I would really appreciate it! In the meantime, back to searching.

If you go into WiFi settings, does it actually show the name of the right access point and "connected"? Sometimes you can be associated with an access point but not authenticated, and so you won't get an IP. Perhaps from entering the password incorrectly. Try "forgetting" your router and re-associate.

What's her software number and have u tried a factory reset

Thanks guys. I will try to forget and redo her connection. I did forget to say that this is suddenly happening on the 3 connections she uses almost everyday so not sure if that tells you anything. I do not know her revision number but will get it and no I haven't tried a factory reset either, I was hoping to not have to go that route as I'm sure nothing is backed up at this point and she is pretty phone illiterate, this is her first smartphone and she will freak if things aren't where she put them lol but may have to bite the bullet and do it.

Mess around with it a bit, I really don't think it should come down to a factory reset. If all else fails you can also try rebooting the router. Try connecting to another AP. If for some reason you can't connect to ANY WiFi, then maybe factory reset it is.

antennae said:
Mess around with it a bit, I really don't think it should come down to a factory reset. If all else fails you can also try rebooting the router. Try connecting to another AP. If for some reason you can't connect to ANY WiFi, then maybe factory reset it is.
Click to expand...
Click to collapse
Well like he said the other phone is fine on the same router. I don't think the router is the issue here

Your router doesn't have MAC address filtering on it does it? I know the latest ROMs have changed the MAC address of the devices. Try that maybe?

What happens when you toggle airplane mode on and off?
Sent from my HTC One XL

xxnu said:
Your router doesn't have MAC address filtering on it does it? I know the latest ROMs have changed the MAC address of the devices. Try that maybe?
Click to expand...
Click to collapse
He said she's on stock

Related

Need Help, Possible new WP7 WIFI bug?

(This is not device specific errors.)
HTC HD7, used for 2 months. From 2 days ago. basically stopped connecting to WiFi networks with NEW names. As soon as taping on the new network, it goes to 'connection unsuccessful' error instantly. (Not even trying to connect), while my other devices working fine on these networks. The phone is actually able to connect to any other wifi network it had previously remembered (SSIDs like linksys, netgear, even other hotel wifis, coffee wifis,). I have tried at least 10 different new wifi network, the phone simply refused to connect..
Note with 'secured network', phone asks for a password, but as soon as taping 'done', error message appearing straight away (connection unsuccessful, note, if typed wrong password, does give a different error, 'invalid password') and ask to retype password. Note, this is not due to wrong password, the password has been thoroughly tested.)
Any ideas?? I have been travelling a lot with my phone these two months. Like 10 different cities...imagine the number of wifi profiles saved in my phone?? like 100+?? The windows phone give up on me?? Comeon....my iphone has not done that in 3 years....
Additional note, the tested networks are 802.11b/g not n. So should be fine......
Since this HALF BUILT windows phone 7 SW does not have other useful menus that allow me to explore a bit further in the phone. All I can do is just restart wifi, phone.....I do not want to reset..BTW, the SW does not offer reset setting option...only reset whole phone.....?
Possible solution:
1. I have read through this forum. Looks like it is possible to play with the registry files (to remove some of the wifi profiles)?
2. When I get home, I will change my home router to the SSIDs that the phone might have connected to and delete them when they pop up to free some space. This way, I should be able to verify my theory!
If you long press a remembered wifi profile, you get the option to delete it
Yes, of cuz. But u have to let the remembered network to appear in your list in the first place? How do you do that when u r travelling around?
This is just ridiculous.
I am seeking methods outside what I mentioned above.
Waiting for someone to help here...
I have tried to change my home network SSID to those the phone had previously remembered and made some discovery.
Basically the phone is able to connect to thos old SSID given they are unsecured. I was also able to delete those profiles...
However, here is the however, after deleting several old profiles, I still was not able to connect to new wifi network...And what was worse, after restarting the phone, I cannot connect to the previous SSID I have just deleted....
Basically, the phone has stopped accepting new Wifi profiles....This is some serious software bug.
A SW that is full of BUG and no fixes and no one cares...
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I imagine Microsoft tech support would care if you called them.
The only thing you can try is to hard reset.
Sent from my OMNIA7 using Board Express
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I didn't realize we worked for MS. Like most severe smartphone problems, you need to hard reset. If you talk to MS support they will tell you that, if you call the OEm, they will tell you that as well.
edit: and how do you know this isn't device specific?
The OP is correct. There is no way to delete remembered wifi networks without actually being in its vicinity. I have had this problem. Sometimes, a soft reset fixes the problem. Other times, I delete the network, then try reconnecting. Other times, if the router is accessible, a quick power rest fixes the problem. Also, sometimes, connecting to another network, deleting it, and then reconnecting back to the desired network solves the problem.
However, there are times that the wifi simply refuses to connect no matter what.
This looks more like an software problem. But I should not have said it is not a device specific problem 100%.
Till today, I have used Tune to backup my pictures...but have not decided to reset it yet. Cuz a lot of things need to be manually restored..
I think I will wait for the first important update come out and see if that fixes anything.
All of these arises because the OS is like a rush job, a lot of functions and menus simply does not exist.....
My phone still refuses to connect to ANY NEW wifi network. Including the one it remembered (if I delete them)
This problem has not been solved still. Just wondering is any body else having the same problem?
just ride off wp7, go for android htc desire hd,this thred will go for soooooooo many pages until you get solved your problem.please dont waist your time here like me.
This problem has been FIXED with March update!!! Now the phone runs faster and there are heaps of apps. Now I am waiting for flash and skype api etc...

Maddening wifi problems with Captivate

Ever since I got my Captivate, it has had issues with wifi. It's not my routers, or any configuration in my routers, as it happens with 3 different routers (not to mention that I work in IT, so it's definitely not the routers).
Here's what it does. When you start with a fresh boot, it works perfectly fine. As the day goes on, it gets worse; it starts dropping the connection randomly, and eventually stops working altogether. This wouldn't be so bad of a problem, but the point that it "tries" to start accessing a wifi AP, it drags the phone down in speed, eventually freezing, causing me to ave to reboot the device.
I already tried all options with wifi sleep policy; I've tried 3 different ROMs; I've tried clearing all wifi settings and letting the ROM generate a new .conf file, I've tried different wifi firmwares. Nothing works as it should.
What should I do now? Does anyone have any tips for me? I know it's the OS and not the phone, because the last ROM that worked perfectly was Perception 4.
Thanks for the help.
Easy fix I found.
Open Allshare, it should have come pre-installed.
Connect.
Your Wi-Fi problem should be fixed.
You will have to repeat this step when switching between locations, or when you come back to the troublesome router. I don't know why this works, but it does. It seems to have helped alot of other users in other forums with this problem. Maybe someone should make a sticky of this...seems to be a big problem with 2.2 Foryo.
Similar experiece with both an EVO and Captivate with a Linksys router and DLink wireless AP. Whenever I walked into the house, the other PCs attached to the router would stop working, the phone would not get data although it showed as connected and I had to reboot the router - both wired and wireless clients. The Linksys was a very old firmware and I had bad experieces with flashing a few previous devices. I ditched my Linksys for a DLink 8 port and wireless and have not had the issue with either the EVO, Captivate nor any devices attached to my network.
yamabigdog said:
Easy fix I found.
Open Allshare, it should have come pre-installed.
Connect.
Your Wi-Fi problem should be fixed.
You will have to repeat this step when switching between locations, or when you come back to the troublesome router. I don't know why this works, but it does. It seems to have helped alot of other users in other forums with this problem. Maybe someone should make a sticky of this...seems to be a big problem with 2.2 Foryo.
Click to expand...
Click to collapse
This is news to me. You are correct, I do have Allshare. I'll try it the next time I have the issue.
What if I simply remove Allshare? Will that fix the problem?
bdfx69 said:
Similar experiece with both an EVO and Captivate with a Linksys router and DLink wireless AP. Whenever I walked into the house, the other PCs attached to the router would stop working, the phone would not get data although it showed as connected and I had to reboot the router - both wired and wireless clients. The Linksys was a very old firmware and I had bad experieces with flashing a few previous devices. I ditched my Linksys for a DLink 8 port and wireless and have not had the issue with either the EVO, Captivate nor any devices attached to my network.
Click to expand...
Click to collapse
I have 2 Linksys routers with the latest firmwares, and one D-Link. No matter, it does the same thing with them all.
I should also mentioned that I already tested with changing the router's wireless broadcast channels, signal strengths, firmware updates, the whole 9 yards. The problem is the phone, not the networking equipment.
I used this on 3 Captivates in our house and they are all working great now. Had F&*%%#ed wifi issues before that. They are all ok now. Hope it lasts!
https://market.android.com/details?id=com.brilliapps.wifiandmorefixer&feature=search_result
ajm786 said:
This is news to me. You are correct, I do have Allshare. I'll try it the next time I have the issue.
What if I simply remove Allshare? Will that fix the problem?
Click to expand...
Click to collapse
I'm not sure if that will work. I don't think this is by any means a permanent fix, but a temporary work-around. I think it just kicks the wi-fi into gear again somehow...=-(
Hope it helps someone out though.
I had a friend who was having issues with her phone not even attempting to scan for wireless, seems there is an issue on android phones that the networking cache file or whatever it is gets cluttered and needs to be renamed. (Android recreates it)
The process is rather simple, I walked my friend through the steps over the phone w/o issues.
I had her use oneclick root/unroot to root her phone.
http://forum.xda-developers.com/showthread.php?t=739304
Then Had her go through these steps to rename the file.
http://androidforums.com/samsung-moment/46179-unable-scan-networks.html
The steps are for a samsung moment but still work. Also noted that the steps w/o rooting do not work. After you finish renaming the file you can use the application in the first link to unroot the phone and go back to stock
SlappyMcgee seems to have the best fix
It wont hurt anything and I suggest just renaming the file to .old instead of deleting it. the entire process takes like 8 mins
SlappyMcGee said:
Then Had her go through these steps to rename the file.
http://androidforums.com/samsung-mom...-networks.html
Click to expand...
Click to collapse
Link doesn't work, at least for me.
Update:
The Allshare thing works. The problem is that it's not a feasible workaround, because you have to keep doing that every time you want to restart the wifi after the screen goes to sleep or what not.
I will next try that config file delete. I read up on that last night, but didn't think that was it, because I already did a few ROM installs which didn't seem to clear it up.
Nelimungous said:
I used this on 3 Captivates in our house and they are all working great now. Had F&*%%#ed wifi issues before that. They are all ok now. Hope it lasts!
https://market.android.com/details?id=com.brilliapps.wifiandmorefixer&feature=search_result
Click to expand...
Click to collapse
Little early for me to say this is working for sure. But ill be damned if it didn't, at the very least, temporarily fix it. Instant reconnect. Doesn't hang. Seems like it might be the real deal, for me at least. Ill come complain if it craps out again.
Edit: .... worked for 15 minutes. Aka doesn't work...
What's your kernel?
xdahgary said:
What's your kernel?
Click to expand...
Click to collapse
I tried all different ones. Firebird and Speedmod mainly. When I flash newer versions, I always wait till the battery is 100%, and I clear the Dalvik cache. Nothing ever works.
phlunkie said:
Link doesn't work, at least for me.
Click to expand...
Click to collapse
Sorry about that. I fixed the link in the original post.
http://androidforums.com/samsung-moment/46179-unable-scan-networks.html
i had wifi issues and still do. my girlfried does too with her Aria. The phone really seems to only work on routers who have a DNS set to google. The bar near my house it flys and at home i was getting no wifi so I changed my router DNS to google from comcast and its fine. I agree there is a problem but not one that is going to get fixed by Google
My wifi workaround
I had two captivates which both had problems with my home router. Reseting the router never fixed the issue, but resetting the phone did, at least for a few minutes.
I found that phone has problems using DHCP with routers that assign addresses in the 192.168.1.xxx range. It seems to be a conflict with some other internal IP in the Captivate or something. To get around this problem, I had to change the local address of my router to 192.168.2.1, and change the DHCP range to 192.168.2.xxx The new subnet cleared up the problem immediately for me and it hasn't returned, at least, not on my home router. Unfortunately, this won't work on hotspots or other networks that are stuck in the 192.168.1.xxx range.
timsline said:
I had two captivates which both had problems with my home router. Reseting the router never fixed the issue, but resetting the phone did, at least for a few minutes.
I found that phone has problems using DHCP with routers that assign addresses in the 192.168.1.xxx range. It seems to be a conflict with some other internal IP in the Captivate or something. To get around this problem, I had to change the local address of my router to 192.168.2.1, and change the DHCP range to 192.168.2.xxx The new subnet cleared up the problem immediately for me and it hasn't returned, at least, not on my home router. Unfortunately, this won't work on hotspots or other networks that are stuck in the 192.168.1.xxx range.
Click to expand...
Click to collapse
I ran into this problem on my Router. Netgear wndr3700. For some reason when I turned the wifi on my phone either the router was assigning it the same address as my Tivo or my phone wasnt accepting anything but that address. To resolve I forgot the connection my phone then reflashed the firmware on my router. Then reconfigured the wifi on my phone. After that no more issues.
Well i honestly dont know whats wrong with mine. I've done all the "fixes" in this and other threads but it doesnt work. What is weird is that it connects using All Share and only All Share. However it does connect at other places like my friend's, sister's, granparents and gf's houses. I think I'm gonna go to att and demand a new phone and an upgrade
Just wanted to post an update on this. For the most part, deleting the wifi configuration file in data\wifi seems to have cured the problem. The wifi signal did get stuck on one or two occasions, but I'm bound to believe that the issue was caused elsewhere.

[Q] cant connect via wifi!! vodafone (SOLVED)

Hi anyone with previous experience on vodafone
Im reasonably down with how android works (after owning,rooting and flashing etc for 18 months with Desire)
but why the hell cant i conect via wifi!!
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Seriously, i cant figure this out at all, anyone have an idea ?
First evening with a new phone ruined!!
InspectorFrost said:
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Click to expand...
Click to collapse
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
sjgore said:
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
Click to expand...
Click to collapse
Yes and Yes....im seriously stumped !
the only thing i can think is that theres some sort of wifi radio issue on my phone , but id have thought that would manifest by not connecting to the network rather than not pulling in data .
ive factory reset phone a couple of times and reset my router, no issues on other devices
think ill go back to the store for exchange as im not really prepared and shouldnt have to piss around with a brand new device
its a weird one
Have you tried changing the channel of your router? Try a lower number, like 11. Or temporarily removing any encryption and/or changing encryption type?
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
kfgtboypsp said:
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Tried that....now at work and connects fine to the network, deffo must be an issue with my home network
Problem for me is that networks and the like aren't really my bag , ive had a look at the admin page on the router and can see its connected and theres nothing immediatly obvious that i could say "that looks suspect"
so im not sure what the answer is
all my other devices mac, pc ipod/phone and previous htc work well and have never had an issue
getting on my tits a little
ill have another fiddle later and see what i can do
cheers for the comments tho
otherwise, i do like the form factor of the phone and ill even give sense a good go befor i probably switch over to ADW or maybe launcherpro
Solved!
Set up static IP address on phone ..... Worked like a charm
I find the same, except I think it has to do with encryption. I have tried with wep and wpa and I get an IP address but cannot browse. On unsecured it works just fine.
Like you found a static IP works, but I think it is the static DNS that is actually the issue here.
This is a cumbersome workaround if you use wifi all over the place, so I downloaded Static Wifi which says it will store settings per connection.
The only issue with this is that I think the device has to be rooted for this to work
Have you tried using the opendns settings
208.67.222.222
208.67.220.220
wifi reconnect
Hi all
Perhaps we all have the same issue
I have the HTC Sensation with almost 2 weeks now and i am having one continuous issue.
I have wifi set up at home the phone connects ok,however i also have a TV/Video sender,when i need to use the TV/Video sender i have to turn off the wifi(not ideal).The problem occurs when i turn off the TV/Video sender and turn the wifi back on,the phone will connect with the modem but not to the internet,Facebook,Twitter,emails will not sync,while testing i have discovered that if i "kill" facebook and Twitter and restart the apps all is ok again i.e facebook,Twitter and emails all sync.
Does anybody have an idea what is causing this ?
Rgds
Clinton
I seem to have managed to resolve this by setting the security to wpa2 and i also altered the dhcp scope to force a new range of ip addtrsses higher up. Since I did that I've had no problems.

Removing a strange IP address, how..

Nexus 5 android 5.1.1. I noticed it a while back and thought flashing the newest factory image would take care of it but it didn't. I'm assuming there is a block on it of some sort, I have no idea how it got on here. Haven't gotten into writing code but I think I should. This is troublesome and any help will be much appreciated. I'll include a screen shot also. Thanks
That IP address came from the last access point you connected to. Try forgetting all networks in the WiFi settings and try connecting to your AP again.
BTW, it appears you are having connection problems.
stevemw said:
That IP address came from the last access point you connected to. Try forgetting all networks in the WiFi settings and try connecting to your AP again.
BTW, it appears you are having connection problems.
Click to expand...
Click to collapse
No connection problems at all and done that forgetting the connections but that never goes away.. Guess it's time to study and see if I can't figure it out as usual. Thanks for the response though.
bykerboy68 said:
No connection problems at all and done that forgetting the connections but that never goes away.. Guess it's time to study and see if I can't figure it out as usual. Thanks for the response though.
Click to expand...
Click to collapse
No it did not, never connected to a weird one like that, was talking to a friend and he says its looks to him as a gateway of some sorts to log my ****..

Help me please oh great developers. Someone is attacking my internet

So here is the story. I have horrible neighbors. They have a really mean dog that kills my cats and all they do is yell at me and I don't know why. But now they have stolen my internet. They are attached to my router somehow. Nothing I do too block their devices works. I've reset the network 3 times, powercycled the router, they have now blocked me and all my devices from my internet. I just unplugged the Ethernet cord and the power supply. How can I get my internet back and really screw them over in the process? Isn't it enough that they already killed all my kitties
I think they used a RAT in my system
They are still there. I guess I give up. I can't get them out, I hope they love their new free gigabit internet
talk with your internet provider, or just disconnect ur router.. and im sorry for your kittens.
edit: idk try formatting ur disk and re-installing windows. or reset the router
Thank you. I appreciate your help. I have done all that yet every time I turn on the router they are there. All these devices I don't even own. I don't know what to do. ISP is looking into it they say but who knows. In the mean time I have received emails from different services I have that keep saying someone from different IP is trying to change passwords and such but I guess whatever. I'm lost and I tried net cat reverse shell but they aren't using Linux I guess, I tried connecting to router manually with WiFi off but the moment WiFi is back so are they. It feels hopeless they just steal all my info. I'm sure they will have my bank account soon enough. I have access to it and use frozen but if they log in as me what can I do?
First of all, disconnect the devices which you suspect have been infected with the virus from the internet.
If you also suspect the home wireless router, factory reset the router, modify the router's password, and then update its firmware to the latest version.
And then, connect the devices to internet and scan for viruses one by one.
James_Watson said:
First of all, disconnect the devices which you suspect have been infected with the virus from the internet.
If you also suspect the home wireless router, factory reset the router, modify the router's password, and then update its firmware to the latest version.
And then, connect the devices to internet and scan for viruses one by one.
Click to expand...
Click to collapse
Thank you so much I am doing this right now. Nothing has worked yet. I am also trying one other thing so I'll let you know

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