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Transformer White Screen Freeze

My Transformer has the same issues as everyone else; it's extremely laggy, apps crash, etc. But I also have this thing where every once in a while, if I click on something, my screen will go white with a line at the bottom and freeze. I have to restart the tablet to get it working again. I read through a lot of different threads and couldn't find anything. Is anyone else experiencing this?

I can't find any causes/solutions online. Any ideas?

Kimusubi said:
My Transformer has the same issues as everyone else; it's extremely laggy, apps crash, etc. But I also have this thing where every once in a while, if I click on something, my screen will go white with a line at the bottom and freeze. I have to restart the tablet to get it working again. I read through a lot of different threads and couldn't find anything. Is anyone else experiencing this?
Click to expand...
Click to collapse
I've had the same issue but haven't seen it in a couple days. I was told to cold boot it to solve the problem. After doing that, I haven't seen it again, but I haven't used it as much.

I am having the same issue. Started last night. Froze up first then a bit later went to white screen then rebooted. Today it froze up again...no white screen this time but could not access settings...the icon for settings was there but nothing else. Happen after reboot again...shut it down after that till now. Had been working fine. UPDATE is needed badly...I also have the Acer a700, that has been great so far...much better than this one.

Happened once to me too, i rebooted, and it has not happened since.
Sent from my ASUS Transformer Pad TF700T using xda premium

Haven't had the white screen return yet but I have had a recurring issue with freezing. Tablet was working last night when I put it down...this morning there was no internet connection. Went to settings to turn on wifi and it froze, just like before, only the settings logo and the word settings were visible. Received a message about the program not responding, my options were to close down or wait for program. When I got the white screen before it happened just as described above.
Here is the thing, installed the 9.4.5.26 20120720 firmware update earlier last night...I was hoping that was the fix for this issue but no such luck.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

I had a freezing issue only once.
I installed and used an app that ran in compatibility mode.
It started portrait and I think there was no landscape mode at all.
But I tried to turn the tab for that mode and that was that...
Crashed.
So maybe check for running apps that are not compatible ?

My unit had a burning smell come out of the speaker. Memory has been running consistently high 560 - 690 ram. Now I just got the "white screen of death".
Unit is going back for a replacement.

I have been having the same problem. The past couple of freezes occurred whil using google chrome. I have decided to send it back for a refund (thank you Amazon!)
Too bad, I had anticipated the arrival of this tablet for so long.

I returned my first one for tv snow but i did notice that you can wait it out 15seconds or so. Its almost like it is coming out of a deep sleep coma
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Decided to send mine back today (froze again)... who knows how long before I get a replacement...I hope it has no issues or it will go back again and I will get another a700... which has been working great. Sucks because I have to suck up the cost of the screen protector...and buy another.
~zealouz
Asus tf700
Acer a700
HTC Thunderbolt
Samsung Galaxy S3

Worst purchase ever!
I really like Andoid, I currently have a Galaxy S3 phone and I don't have any problems. I really wanted an Android tablet and with the higher resolution the Infinity seemed like the one to get. I have had it for a month and I think this purchase is one of the worst I ever made. With the keyboard and accessories I have around $1000 invested in a tablet that only works part time. It crashes at least once a day while doing different tasks. Just now it was just sitting there on the locked screen and the screen went to all white. Holding the power button didn't do any good and I had to use the reset button. I feel like I wasted my money and I don't know if I should avoid Asus products or if Android tablets suck, the problem might even be with Jelly Bean. I don't like Apple at all but I really wish I had bought an iPad.

this has happened to me three times in the last day, and each time while i tried to play an MP3 and read a Kobo book at the same time. (don't get me started on why a $500 tablet can't play music and display text AT THE SAME TIME. what the hell).
i'd start the track, load up kobo, and BOOM: white screen. i think i know why: all my music was in internal storage. for the hell of it, i moved all my tunes to the microSD card. and no more white screen, i can read and listen to tunes at the same time.
go figure.

AM Radio said:
this has happened to me three times in the last day, and each time while i tried to play an MP3 and read a Kobo book at the same time. (don't get me started on why a $500 tablet can't play music and display text AT THE SAME TIME. what the hell).
i'd start the track, load up kobo, and BOOM: white screen. i think i know why: all my music was in internal storage. for the hell of it, i moved all my tunes to the microSD card. and no more white screen, i can read and listen to tunes at the same time.
go figure.
Click to expand...
Click to collapse
I've been having this happen a lot. Essentially, I have two things happen:
1. In some app (Firefox, Redfin (we're house hunting), etc) and click something. Tablet freezes. Click something again, and it resets. The next thing you see is the black screen w/ Asus logo.
2. Same as above, but first you get a full white screen for ~10 seconds. THEN it reboots and you see the black screen w/ Asus logo.
It happens at least once an hour under heavy use of the tablet (lots of app switching, browsing the web, etc).
I have:
1. Cold booted.
2. Upgraded to JB.
3. After upgrading to JB, I reset cache and everything *multiple* times before installing all new apps.
Is this a known issue, or are the few people complaining about it just F'd?

I am seeing this too. Not sure what else to do with this issue?, Exchange? I want to believe this is software, but where does that leave me?

jordanmw said:
I am seeing this too. Not sure what else to do with this issue?, Exchange? I want to believe this is software, but where does that leave me?
Click to expand...
Click to collapse
I have this issue under Jelly Bean, but never had it happen under ICS. If you are in the same boat, an exchange will likely not help. Your best bet is either to put on a different firmware, or get a different unit all together (ie, not Asus).

Bandacoo said:
I feel like I wasted my money and I don't know if I should avoid Asus products or if Android tablets suck, the problem might even be with Jelly Bean. I don't like Apple at all but I really wish I had bought an iPad.
Click to expand...
Click to collapse
The problem is that Asus decided to use a cheap nand chip that has slow i/o speeds which causes the lag. It's not a problem with android. Have a look at a note 10.1 if you want to see a lag free tablet.

Still, I flashed a new rom, and its much improved. And no white screens so far with a few hours of use.

White screen is a known issue with JB, it's not hardware issue. We just have to wait for another update from Asus. They promised to release a new one soon to address, keyboard, wifi and camera issues, but did not mention about white screen issue. We just have to wait and see. If white screen issue is bothering you too much, just down grade back to .30.

buhohitr said:
White screen is a known issue with JB, it's not hardware issue. We just have to wait for another update from Asus. They promised to release a new one soon to address, keyboard, wifi and camera issues, but did not mention about white screen issue. We just have to wait and see. If white screen issue is bothering you too much, just down grade back to .30.
Click to expand...
Click to collapse
i'm getting this white screen with heavy use - sometimes a couple times a day. never had the problem with ICS. definitely a post-JB thing. it's gotta be a software issue not a hardware problem. a fix will come. in the meantime.....
doody.

Screen started to flicker! Please help..

Hello all,
I have been using my TF700 for like 3 weeks now. Yesterday suddenly it started to flicker. First I tried cold boot and it turned normal but today it got even worse. It stops randomly and then starts again.
so should i return that or is it just software issue? (dammit i cant out the youtube link)
EDIT: It fades away after like 10-12 seconds, do you think it is software related? Using latest firmware btw.

archonur said:
Hello all,
I have been using my TF700 for like 3 weeks now. Yesterday suddenly it started to flicker. First I tried cold boot and it turned normal but today it got even worse. It stops randomly and then starts again.
so should i return that or is it just software issue? (dammit i cant out the youtube link)
EDIT: It fades away after like 10-12 seconds, do you think it is software related? Using latest firmware btw.
Click to expand...
Click to collapse
"5. Disable "smart dimmer", which is the reason you can see some screen flickering when changing between light and dark backgrounds that many find annoying (described by some as "dynamic contrast", which it resembles):
To disable:
echo 0 > /sys/devices/tegradc.0/smartdimmer/enable
To re-enable echo 1 to the this file or simply reboot.
Be sure to include this in a script so that rebooting won't change it (just make an .sh script with the above line in it, you can use either SManager or system .sh scripts (you can use my simple solution posted here if you don't like editing files yourself). See also jtrosky's hints on changing the brightness settings.
Please note that it may negatively affect your battery life, although with brightness set low it shouldn't be much worse.
All credit goes to those who have found out about it - see this post for details."
http://forum.xda-developers.com/showthread.php?t=1758160

thank you for your reply. it just occured that for example when there's a flicker on the screen, if i turn on auto brightness, it goes away.
the thing is actually i do not know if it is software related or just bad hardware. returning it to amazon would push me in a lot of trouble (like shipping it back, waiting for repair or sth) and the biggest problem that i don't have that much time.

archonur said:
thank you for your reply. it just occured that for example when there's a flicker on the screen, if i turn on auto brightness, it goes away.
the thing is actually i do not know if it is software related or just bad hardware. returning it to amazon would push me in a lot of trouble (like shipping it back, waiting for repair or sth) and the biggest problem that i don't have that much time.
Click to expand...
Click to collapse
I'm under the impression that the autobrightness and the smart dimmer are two different things. The smartdimmer cannot be turned off without doing the edit i pasted above. Try it out and see if it works for you

omg this is totally not normal right? it got even worse(see attached pics)

archonur said:
omg this is totally not normal right? it got even worse(see attached pics)
Click to expand...
Click to collapse
Um yea, I'd get that replaced ASAP

Yep - that's the same kind of graphical glitches that I had before I rebooted and my TF700 was dead (although my glitches weren't quite as bad). After rebooting, my device would just lock up at random places during the startup - sometimes at the first screen (where it says your device is unocked), sometimes at the Asus screen with the circles and sometimes I could even get to the Android lock screen (or even further), but in the end the device just keeps locking up hard. Tried all of the normal "reset" stuff including going back to complete stock, unrooted, etc...
In my case it's definitely a hardware problem, but since I was unlocked, I can't even get warranty service.
Just curious as to your locked state, rooted state or if you were running a custom ROM...
Thanks.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
Yep - that's the same kind of graphical glitches that I had before I rebooted and my TF700 was dead (although my glitches weren't quite as bad). After rebooting, my device would just lock up at random places during the startup - sometimes at the first screen (where it says your device is unocked), sometimes at the Asus screen with the circles and sometimes I could even get to the Android lock screen (or even further), but in the end the device just keeps locking up hard. Tried all of the normal "reset" stuff including going back to complete stock, unrooted, etc...
In my case it's definitely a hardware problem, but since I was unlocked, I can't even get warranty service.
Just curious as to your locked state, rooted state or if you were running a custom ROM...
Thanks.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
luckily i haven't unlocked it yet and i am sending it back to amazon for replacement. hope i will get one without problems, but i have some doubts about it after reading hundreds of complainings in forums.

My screen sometimes flickers when playing a game. The game also crashes at this point. I wonder what this issue could be. After a cold boot it usually works fine for a couple of days.
I've only had this tablet for 2 weeks now, but some issues like poor io performance, screen flickering, and the screen flex on certain points on the screen are really annoying me. Maybe I should go to the retailer and ask for a replacement.

spontaneous grey screen

Sometimes when I just surf the web or install apps from the play store, the screen turns GREY all of a sudden and the device becomes unresponsive and freezes.
I experienced this 4 times already.
I have not rooted it and run the official 4.2.1 Firmware.
I already made a factory reset after the third time it happened, but it keep happening.
is this a known issue or should I send in for repair?

nex86 said:
Sometimes when I just surf the web or install apps from the play store, the screen turns GREY all of a sudden and the device becomes unresponsive and freezes.
I experienced this 4 times already.
I have not rooted it and run the official 4.2.1 Firmware.
I already made a factory reset after the third time it happened, but it keep happening.
is this a known issue or should I send in for repair?
Click to expand...
Click to collapse
I had that issue a couple of times when i was on ICS and i'm sure that other users also reported this but i don't know what's causing it.
I don't think you need to RMA the device,most likely is a software issue .

Are you saying the whole screen goes uniform gray? No pictures, no text, just one grey surface??
Or do you mean the screen dimming when a new web page is loading? The latter is a new feature of the 4.2 browser. Supposed to save battery which is think is boooogus.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

There is a post "Transformer White Screen Freeze" that is similar. The only conclusion so far seems to be that it only occurs in portrait view no one matter what version of android or rom you're running.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

That issue is software related and seems to happen on stock roms. It can happen anytime, often after rotating the screen from landscape to portrait. The screen turns grey with a black strip on one of the edges and after some seconds the device reboots.
I'm on CM for a week and I haven't had this issue again, I had it several times on stock roms including CROMi.

It's a graphical bug that only happens in Portrait mode. (Which explains why I have never seen it.) Happens to everyone on Stock. (if they use portrait mode, that is.)
This tablet was never actually meant to be a portrait device. (As evident by the location of everything...). Though that is ofcourse no excuse.

Bricked tf101 even after flashing stock

I was using a june version of PA, today I notice the tablet turned off by himself, when I try to boot it is stuck on the boot animation of the rom, I try wipe cache/dalvik, then it remains stuck on starting apps animation, then I try factory reset, and flash again, still nothing. After flashed stock rom with easyflasher, it is still stuck on boot animation (the one with asus inspiring etc...). I have to say touch was not working on twrp, and I don't know why, could it be some sensor/memory problem?
Flashing twrp after stock still no touch response, plus it takes like 2 minutes just to show the screen from where I press - volume button to go to recovery which is not normal

My guess is your screen digitizer is not working. It may be preventing ROMs from booting for some reason, but I have not heard of that causing this issue.

Ok, this might sound a little crazy, I washed the tablet under water thoroughly, then I put it to dry under direct sun on diagonal position, now it is working again, I might have deteriorated the battery tough

natostanco said:
Ok, this might sound a little crazy, I washed the tablet under water thoroughly, then I put it to dry under direct sun on diagonal position, now it is working again, I might have deteriorated the battery tough
Click to expand...
Click to collapse
That's an... unconventional approach
:fingers-crossed:

[URGENT] Touch Screen Unresponsive in Recovery

Hey guys,
So we all know that Synaptics has kinda screwed us over with the touch screen driver. My screen often comes unresponsive; in that case, I just wait it out for a few minutes, and it's back to normal.
Today was not the case.
I'm running CM M9 with AK kernel. The screen stopped working, and after a few minutes of not working, I did a hard reset. One interesting thing though is that the power menu didn't pop up, even though it usually does when the power button is held for ~2 seconds.
I was thinking, 'no big deal, right?' But when I booted up, the screen was responsive for maybe 5 seconds, and then it just shut down. Reboot after reboot after reboot, these results repeated.
So I pulled the stock boot.img from the M9 .zip and flashed it in Fastboot. When I booted up, I didn't even get those 5 seconds of grace time where the screen was responsive. Even after waiting 15 minutes, the screen seemed to be dead.
I decided to re-flash the ROM in TWRP. Even though my touchscreen wouldn't function in the actual Android system, it would always function whilst in TWRP. Again, this was not the case. Only the bottom navigation bar would register touches. Everything else was dead.
I'm going to flash CWM and see how everything goes. But please, can someone point me in the right direction, say, if my touchscreen is still dead after re-flashing? Thank you so much...

I have the same issue here, rebooting a couple of times sometimes works, to get the touch working again in recovery. Makes not difference though if you do a full wipe (system/ cache/ dalvik/ data etc) and flash the 11s stock/ m9 nightlies the problem is still there.
I've had to stop using the phone as the touch screen issues make it unusable most of the time

thelestat said:
I have the same issue here, rebooting a couple of times sometimes works, to get the touch working again in recovery. Makes not difference though if you do a full wipe (system/ cache/ dalvik/ data etc) and flash the 11s stock/ m9 nightlies the problem is still there.
I've had to stop using the phone as the touch screen issues make it unusable most of the time
Click to expand...
Click to collapse
It's weird...I flip back between AK and the stock CM kernel, and the touchscreen works for maybe an hour, then it goes completely dead again (including when in recovery). And the touchscreen is dead no matter which recovery I use, whether it be TWRP or CWM.

Consider going pure stock and resetting tamper flags, if it keeps acting up you should be able to RMA it

demkantor said:
Consider going pure stock and resetting tamper flags, if it keeps acting up you should be able to RMA it
Click to expand...
Click to collapse
I've got it back to working by messing with the kernel a little bit. How's the progress with the LOGO partition going? I saw that in the other thread, you almost bricked your OPO

Yeah it was an unfortunate mistake on my behalf while digging into it deeper, luckily all worked out in the end
Haven't had the chance to make more progress, the wife and I had our first child on Friday and I still have one more week of finals left (until I'm done with college for good!)
I hope to have some more time this next week to figure the rest out, I'm sure its doable but I don't want to risk anything before I know more!

Touch screen unresponsive
Any solution to this problem? Running 11.0-XNPH30O
Android 4.4.4 that was updated two days ago.
The touchscreen becomes unresponsive every hour or two and need to force turn off the phone by holding down the power and restarting.
Have had the phone for a little over a week and annoyed by little issues here and there. The orientation change (when turning phone for auto rotate) on a picture takes too long. Speaker phone was a problem initially, fixed with an update and now this touch screen unresponsiveness.
Doesn't matter if it's Synaptics or not. cyanogenmod and one plus need to figure out a solution and not sell a buggy phone on the most important features of a touch screen phone. ITS TOUCH SCREEN.
If I don't see a fix in 48 hours, I'll be returning the phone or selling it on eBay.
treChoy said:
Hey guys,
So we all know that Synaptics has kinda screwed us over with the touch screen driver. My screen often comes unresponsive; in that case, I just wait it out for a few minutes, and it's back to normal.
Today was not the case.
I'm running CM M9 with AK kernel. The screen stopped working, and after a few minutes of not working, I did a hard reset. One interesting thing though is that the power menu didn't pop up, even though it usually does when the power button is held for ~2 seconds.
I was thinking, 'no big deal, right?' But when I booted up, the screen was responsive for maybe 5 seconds, and then it just shut down. Reboot after reboot after reboot, these results repeated.
So I pulled the stock boot.img from the M9 .zip and flashed it in Fastboot. When I booted up, I didn't even get those 5 seconds of grace time where the screen was responsive. Even after waiting 15 minutes, the screen seemed to be dead.
I decided to re-flash the ROM in TWRP. Even though my touchscreen wouldn't function in the actual Android system, it would always function whilst in TWRP. Again, this was not the case. Only the bottom navigation bar would register touches. Everything else was dead.
I'm going to flash CWM and see how everything goes. But please, can someone point me in the right direction, say, if my touchscreen is still dead after re-flashing? Thank you so much...
Click to expand...
Click to collapse

treChoy said:
I've got it back to working by messing with the kernel a little bit.
Click to expand...
Click to collapse
I've got a touchscreen dead zone at the bottom, just all the navbar area. I wonder if it could be possible to get it back to working by messing with the kernel as you did. Which kernel and tweaks.
Thanks.
Edit: now the dead zone has extended to the hardware buttons. I have to rotate the screen 180° in order to be able to use the navbar.
Thanks