[Q] Will Not Boot - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Playing Sudoku ... Turned it off and 20 minutes later turned it on .. TRIED to turn it on. It is not even a week old. I haven't rooted ... holding down I haven't made any changed to the software. Tried holding the start button and sound up but it does nothing ... HELP ! Do I need to return it.
diane

Are you getting the battery symbol when charging?
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wc74 said:
Are you getting the battery symbol when charging?
Sent from my GT-N8000 using XDA Premium HD app
Click to expand...
Click to collapse
When I plug it in to begin charging i dont get the battery charging icon .... Completely black screen.

Take it back under warranty... It's not worth the hassles of screwing around trying fixes that may or may not void your warranty when in the end you will use warranty anyway...
Just remember though, there's always a few lemons in any product line... Just bad luck if you get it...

ultramag69 said:
Take it back under warranty... It's not worth the hassles of screwing around trying fixes that may or may not void your warranty when in the end you will use warranty anyway...
Just remember though, there's always a few lemons in any product line... Just bad luck if you get it...
Click to expand...
Click to collapse
sucks to be me today !!

Charge it overnight. Make sure that the plug you are plugged into is not turned off at the wall switch or try a different outlet.
Then push and hold the power button for a really long time.
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The exact same thing happened to me this morning. Tonight I'll try what Mitchellvii suggests and hope it works.
Sent from my SPH-L710 using xda app-developers app

What I'm concerned about is that my battery was not dead. It had plenty of charge still in it. It was working fine earlier this morning. I turned it off and then later on in the morning tried to turn it on and nothing.
Sent from my SPH-L710 using xda app-developers app

Well, charging it overnight and holding the power button for a long time did not work. Its still dead.
And on top of that I can't find my receipt.!!!
Sent from my SGH-I747 using xda app-developers app

Alright, traded in the old one for a new one.
Sent from my SGH-I747 using xda app-developers app

Very sorry to hear about your tablets dieing at such a early age in there life. All tech stuff does have a slight number of defective devices.
Good luck with replacement
and be thankful its not a google sold nexus 7 waiting over a month for a replacement fiinally give up.still waiting for My money back. 2 bad devices in a roll with different build numbers.
Great upgrade to this device im very happy :good:

Related

Skyrocket not booting

I must've done something wrong, or maybe its hardware related, but my skyrocket won't boot. If I hold volume up and down and power all at once, Samsung flickers on the screen, so I know it isn't completely dead. Can anyone help me maybe restore it? Or any suggestions? Many thanks...
Sent from my MB860 using xda premium
Check out the sticky in the dev section the all in one guide. And you can YouTube search it also.
Sent from my SAMSUNG-SGH-I727 using xda premium
Can you get into download mode?
Sent from my SAMSUNG-SGH-I727 using xda premium
Did u charge ur battery?
Sent from my SGH-T989 using XDA App
If you are seeing signs of life, ie the Samsung logo flickering, I would expect you should be able to get into download mode and flash back to stock with Odin.
Sent from my SAMSUNG-SGH-I727
the battery is charged, and no, i can not get it into download mode. the samsung logo only flickers when i boot it with the volume up and down buttons pressed. it does do the power on vibrate, too...Im stumped. It worked great until lust the other day...it shut itself off and hasnt come back on. really sucks too, because i bought it NIB sealed on ebay about 2 months ago, no contract, so i cant return it...
If you don't mind me asking what exactly did you do to try and get into download modee
Sent from my SAMSUNG-SGH-I727 using xda premium
Pulled the battery, put it back in. held volume and and down while plugging in the usb. And i have done every button configuration and variation as well as used all the USB ports i have available on my laptop...just cant seem to get it out of a endless bootloop of the samsung logo. the logo only flickers for a split second...like if you arent looking for it, you will miss it...
Hell, ive even tried different usb cables from my old phones as well.
Were you flashing something when it shut off?
Sent from my SAMSUNG-SGH-I727
juggalofr33k said:
Pulled the battery, put it back in. held volume and and down while plugging in the usb. And i have done every button configuration and variation as well as used all the USB ports i have available on my laptop...just cant seem to get it out of a endless bootloop of the samsung logo. the logo only flickers for a split second...like if you arent looking for it, you will miss it...
Hell, ive even tried different usb cables from my old phones as well.
Click to expand...
Click to collapse
have you tried just volume down and plug in USB?
EDIT: if your handy with instructions you should Google search how to build a USB jig. Its fairly easy and would prob kick you into download mode. That flickering Samsung makes me hopeful. Usually you don't even get that with a hard brick.
Sent from my SAMSUNG-SGH-I727 using xda premium
you should still have a warrenty, regardless of where you bought it. if anything give Sammy a call.
Sent from my SAMSUNG-SGH-I727 using xda premium
nthknd said:
you should still have a warrenty, regardless of where you bought it. if anything give Sammy a call.
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Click to expand...
Click to collapse
your right. I think I heard Sammy does warranty based on imei, not purchase date
Sent from my SAMSUNG-SGH-I727 using xda premium
what were you doing when the error happened?
have you tried to get into recovery?
when you go into download mode the samsung logo should never even come up...
I have indeed tried recovery and download mode. Its not going anywhere.. I will give the USB jig a try. I have plenty of donor cables and have resistors at my workstation at home...I'll put one together in the next day or so and report back with the results.
Edit...it was on the charger overnight and when I woke up it was dead.
Sent from my MB860 using XDA App
USB jig did not work...oh well...
Sent from my MB860 using XDA App
It happened to me on my new Skyrocket a few days ago- the phone just wouldn't turn on after charging overnight. I kept on trying - nothing. Checked battery - was showing full when plugged in, but still the phone wouldn't boot. I suspected it had something to do with the power button being too buried in. Finally I left it alone for a couple of hours...and then tried again calmly ...it turned on. Try some positive thinking..
positive thinking went out the window after the jig attempt... oh well, on eBay at auction for .99 cents to start...
Call the 800 number for AT&T's warranty department that's listed on your receipt. Have to jump through some hoops and answer some questions, but get angry and demand a replacement. They'll give you one.
I had experienced something similar just recently. I just took out the battery, made sure that the connectors were clean, and put the battery back then it worked again.
I seriously thought all this rooting and custom stuff finally caught up with me, but in the end, don't ignore the most simple solution.
juggalofr33k said:
positive thinking went out the window after the jig attempt... oh well, on eBay at auction for .99 cents to start...
Click to expand...
Click to collapse
Whats your ebay ID? I'll bid on that...

[Q] Phone Dead after Unlocking Bootloader

Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
rckeystone said:
Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
Click to expand...
Click to collapse
sounds like a 100% legit brick. Does it show up as a device when you plug it into a windows computer?
no it doesn't show up at all
rckeystone said:
no it doesn't show up at all
Click to expand...
Click to collapse
Did you pull the battery and let it sit for a little?
Sent from my SCH-I535 using Tapatalk 2
Yes but only for about 5 minutes or so. I can try longer if you think it might help.
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
It was over 80% charged at the time.
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
bc760 said:
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
I'm beginning to think I've got a real live or rather dead brick.
rckeystone said:
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
Click to expand...
Click to collapse
Just to make sure you read and followed all steps right? This one seemed crucial
**** IF YOU HAVE ANY PROGRAMS THAT SYNC WITH YOUR PHONE THEY NEED TO BE UNINSTALLED OR NOT RUNNING BECAUSE THEY CAN CAUSE BRICKS, Pdanet, easytether, droid explorer, kies, etc., etc., on down the line. I repeat if you have a program on your computer that syncs with your phone, it is NOT COOL TO HAVE THAT RUNNING! ****
Just trying to narrow down what the hell could cause the device not to power back up, also how long did you leave the device plugged before disconnecting or pulling the battery. Did oden stop responding or say anything other then rebooting ?
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 05:42 PM ---------- Previous post was at 05:40 PM ----------
Also you were already rooted correct?
Sent from my SCH-I535 using xda app-developers app
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
hope you arent bricked bro. but if you manage to get started up, use ez unlock for vzw sg3. its in the play store. make the whole process take literally one second.
meishkov said:
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
The actual flashing takes approximately a second.
Sent from my SCH-I535 using xda premium
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
egore93 said:
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
I had to run out quickly earlier to get a new sim for my Thunderbolt so I can have a phone to use in the meantime. The sim I had for it didn't work.
Some good suggestions. Thanks everyone. I'll have to ponder my options few as they are.
Vorfidus said:
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
Click to expand...
Click to collapse
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
rckeystone said:
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
Click to expand...
Click to collapse
They don't have to get it. Say you dropped it off a boat and you couldn't save it. They don't need it for insurance.
Sent from my SCH-I535 using Tapatalk 2
I had this happen on an HTC phone one-time. No joke, but to fix it, I think it ended up holding down power + volume down or up and then put the battery in. I tried a bunch of combinations like that until it booted. Same thing when taking the battery out. Does the red light show when the phone is plugged in?

[Q] WTF just happened?

I have had my S3 for about two months now and it has been rooted the whole time. The stock ROM finally annoyed me enough to try a new ROM. I installed Rootbox then Pacman, but they both just sat on the boot screen for about 10 minutes before I pulled the battery and gave up. I tried installing MIUI which went well but as soon as I hit the 'restart' button, the screen went blank and now the phone won't turn on. The battery is fine, I tried the known good one out of my wife's S3.
Is there any hope here? Any chance I will be able to get it swapped out at Verizon? Am I just f'ed?
Just for the record because I know it will be asked: I am have installed many ROMs on my old Droid X and I did follow directions for these installs. MIUI even had the wizard. I do have a nandroid but since I cannot turn the phone on at all, I can't get to it. I cannot get to download mode or react when I plug the charger in. I can't even get the thing to vibrate when holding down the power button...as far as I can tell it is COMPLETELY dead.
Thanks for the input.
Pull the battery and try again. If that doesn't work plug it in and see if it charges.
Sent from my SCH-I535 using Tapatalk 2
i fried a gsiii and got a replacement frpm big red. just tell them the OTA did it. if it can't turn on they can't check what you've done until it's too late. bring it in asap and have a sob story about how the update destroyed your phone... it worked 2 days after the jelly bean update for me.
mentose457 said:
Pull the battery and try again. If that doesn't work plug it in and see if it charges.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
No dice on both fronts.
Thanks Bear, that is pretty much the plan so far.
Any response booting into download mode?
Sent from my SCH-I535 using xda app-developers app
Does the screen flash for a second or respond for any amount of time when you try charging it with or without the battery? Our is there no response at all when you're trying to charge it,?
Sent from my SCH-I535 using xda app-developers app
No problem. They will give you a replacement as long as there is no physical damage to the phone... Good luck!!
[email protected]'$ [email protected]@XY
Did you flash a rom for the i9300 version of the phone and not the i535? I did that and hard bricked my first s3.
Sent from my SCH-I535 using xda premium

Battery Question

My Batery Just went Kaboom, or atleast thats what i think...anyone have similar issues? my phone will just vibrate but wont turn on..it starts with other batteries...The phone was just bought in Feb! so its not too old
djteotancolis said:
My Batery Just went Kaboom, or atleast thats what i think...anyone have similar issues? my phone will just vibrate but wont turn on..it starts with other batteries...The phone was just bought in Feb! so its not too old
Click to expand...
Click to collapse
Sometimes you just simply get a bad battery. Does your phone charge with other batteries?
Ask samsung for a replacement, you're within warranty.
Sent from my SCH-I535 using Tapatalk 2
I had an experience with another phone where I always carried a spare and one day I accidentally left the spare in the car on a hot day and the same thing you are describing started happening to the one I left in the car. Luckily I haven't had any issues with the sg3 battery.
Sent from my SCH-I535 using xda premium
BadUsername said:
Sometimes you just simply get a bad battery. Does your phone charge with other batteries?
Ask samsung for a replacement, you're within warranty.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Yes it does! that's what i was going to do. but i did swap my phone with verizon, does that make any difference? its the same battery though
bbqsfire said:
I had an experience with another phone where I always carried a spare and one day I accidentally left the spare in the car on a hot day and the same thing you are describing started happening to the one I left in the car. Luckily I haven't had any issues with the sg3 battery.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I think it had to do something with Heat too, because i am in Las Vegas for vacation. was using it to find my hotel and suddenly it just died. luckily i carried a spare battery as it was my main camera
djteotancolis said:
Yes it does! that's what i was going to do. but i did swap my phone with verizon, does that make any difference? its the same battery though
Click to expand...
Click to collapse
You just have a bad battery, just replace it. The phone isn't the issue.
Sent from my SCH-I535 using Tapatalk 2

Any one notice battery glitch

Ok so the gear 2 . I noticed the battery meter. Doesn't update . Is 100% says is 100 % all the time . .what would be the fix . ?any one got the same problem
Sent from my SM-N900V using XDA Premium 4 mobile app
I can't say I've noticed any weird battery glitches. First few things I could suggest is start by shutting down/restarting the watch, just to see if that fixes it. Next couple things to test would be to let the watch go on as long as possible to do a full charge cycle a couple of times. Maybe someone else has another suggestion. Beyond those, if it became an issue I would assume you could always claim warranty and get it replaced, as that's not how a battery meter should work...
I have had the watch since day one and been like that . It's starting to bother me coz all of a sudden after 3 days it would just die . When I plug it in it would charge from zero percent. I just did a couple of restarts . Factory reset same issue . I guess I'm going to best buy when they open up
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SMR-DINO313 said:
I have had the watch since day one and been like that . It's starting to bother me coz all of a sudden after 3 days it would just die . When I plug it in it would charge from zero percent. I just did a couple of restarts . Factory reset same issue . I guess I'm going to best buy when they open up
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How come you haven't went to the shop you bought it from? I couldn't cope having the same issue from day one.
nismofan25 said:
How come you haven't went to the shop you bought it from? I couldn't cope having the same issue from day one.
Click to expand...
Click to collapse
Just did . Ended up returning it and ordering another one waiting for it to get mailed in since my local best buy didn't have any in stock
Sent from my SM-N900V using XDA Premium 4 mobile app
I once caught the battery indicator jumping from 57% to 60% a little while after disconnecting it from the charger.

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