hello i have an AT&T One x with the latest software update # 2.20.502.7 710RD , there is a an issue with the phone's Wifi and cellular data, i have set Wifi to Never Sleep from Android settings and i have both WIFI and Cellular Data turned on however if my phone is idle for a long time specially at night and after i unlock the screen i notice that both wifi and cellular data are off and then they turn back on afew seconds after the phone stays unlocked , meanwhile all notifications from emails to facebook and watsapp are all not received by the phone and then i start receiving all these notifications after the phone reconnects to the internet, it is very frustrating having to check your phone every few hours to see if the internet is off or on. i have contacted HTC but havent heard back from them yet, does anyone else have the same problem ? i will appreciate any suggestions
thank you
phoenixrise said:
hello i have an AT&T One x with the latest software update # 2.20.502.7 710RD , there is a an issue with the phone's Wifi and cellular data, i have set Wifi to Never Sleep from Android settings and i have both WIFI and Cellular Data turned on however if my phone is idle for a long time specially at night and after i unlock the screen i notice that both wifi and cellular data are off and then they turn back on afew seconds after the phone stays unlocked , meanwhile all notifications from emails to facebook and watsapp are all not received by the phone and then i start receiving all these notifications after the phone reconnects to the internet, it is very frustrating having to check your phone every few hours to see if the internet is off or on. i have contacted HTC but havent heard back from them yet, does anyone else have the same problem ? i will appreciate any suggestions
thank you
Click to expand...
Click to collapse
Mmmmmm idk if HTC is right to contact with this and idk. If they'll Care ...my honest is advice would be to say f u to that 2.20 device go return it if you can and get one on 1.85 or lower and root and install rom and problem will go bye bye
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Since I upgraded to Jellybean I have a problem with my data connection while my phone is idle.
This disconnecting of data only happens when I use my Data, and not with WI-FI.
When I don't touch my phone for about 15-30 minutes, I won't recieve any push-messages (Whatsapp).
I searched for this problem, and do believe the problem lies with the idleing.
When my phone is idle I think my Data will shut down and will only reconnect when I wake my screen.
Sometimes it will recieve the messages at random moments, maybe when the data gets refreshed.
This makes my phone pretty much unusable, because I want to recieve my messages when I need them.
Does anybody know a fix or a ROM where this "data sleep" is disabled?
Zinloos1 said:
Since I upgraded to Jellybean I have a problem with my data connection while my phone is idle.
This disconnecting of data only happens when I use my Data, and not with WI-FI.
When I don't touch my phone for about 15-30 minutes, I won't recieve any push-messages (Whatsapp).
I searched for this problem, and do believe the problem lies with the idleing.
When my phone is idle I think my Data will shut down and will only reconnect when I wake my screen.
Sometimes it will recieve the messages at random moments, maybe when the data gets refreshed.
This makes my phone pretty much unusable, because I want to recieve my messages when I need them.
Does anybody know a fix or a ROM where this "data sleep" is disabled?
Click to expand...
Click to collapse
Anybody?
Hi!
I was about to post kind of the same question about phone idle!
I am experiencing the same problem when my phone goes to idle!
I also loose the wifi when phone screen is off...
Everytime i wake the phone, i dont see the wifi signal... then, after maybe 2 sec, wifi (or mobile data) is connecting, and i recieve mails & things...
I think that's why i have a bigger battery life in JB instead of ICS ...
I experienced this bug with a few ROMs, il PA, TSM, CNA, etc... (stock or custom kernel...)
Any help will be welcome...
Babyrasta said:
Hi!
I was about to post kind of the same question about phone idle!
I am experiencing the same problem when my phone goes to idle!
I also loose the wifi when phone screen is off...
Everytime i wake the phone, i dont see the wifi signal... then, after maybe 2 sec, wifi (or mobile data) is connecting, and i recieve mails & things...
I think that's why i have a bigger battery life in JB instead of ICS ...
I experienced this bug with a few ROMs, il PA, TSM, CNA, etc... (stock or custom kernel...)
Any help will be welcome...
Click to expand...
Click to collapse
I've tried lots of roms and kernels, including GB, ICS, JB. I also tried different radio's (for i9023). I did a full wipe for every Rom install.
I don't have any problems using wifi, so I think your problem is different.
I use WhatsApp Messenger. When my phone is in sleep mode, I can't get any messages when using data connection. No problems on wifi so far. I followed this faq for WhatsApp problems. It's still not working properly.
I'm starting to think it's hardware related. Any help is appreciated.
I think I've got the same problem. Since I've flashed Androxide JB, my phone isn't syncing on data. I did revert to ICS, but it didn't help.
On wifi, background sync is working fine.
I tried different carriers, roms, radio, kernel. All of them didn't work.
Any solution available?
I also experienced this problem after flashing Androxide JB. Different SIM card doesn't work either.
I am also having this problem. Have install slim bean 3.0. connection seems to drop when the phone goes idle. anyone found a fix?
Teknozeus said:
I am also having this problem. Have install slim bean 3.0. connection seems to drop when the phone goes idle. anyone found a fix?
Click to expand...
Click to collapse
Post this in the slimbean thread so they can research it for u....
This thread won't be read by them
Vs Nexus S4G using tapatalk2
Zinloos1 said:
Since I upgraded to Jellybean I have a problem with my data connection while my phone is idle.
This disconnecting of data only happens when I use my Data, and not with WI-FI.
When I don't touch my phone for about 15-30 minutes, I won't recieve any push-messages (Whatsapp).
I searched for this problem, and do believe the problem lies with the idleing.
When my phone is idle I think my Data will shut down and will only reconnect when I wake my screen.
Sometimes it will recieve the messages at random moments, maybe when the data gets refreshed.
This makes my phone pretty much unusable, because I want to recieve my messages when I need them.
Does anybody know a fix or a ROM where this "data sleep" is disabled?
Click to expand...
Click to collapse
In settings, go WIFI, hit menu soft key, advanced and there should be a menu called "Keep Wi-Fi on during sleep", click it and set your choice.
Sent from my Galaxy Nexus using xda app-developers app
Has anyone experienced any issues with missed calls (no notifications) or delayed text messages with their Nexus 5?
I've had the phone since 5 November and it seems when the phone goes into deep sleep the only notifications I can consistently get are ones that are data based (Gmail, email, hangout chat, etc.). At first I thought it only happened while I was on WiFi, but I tested this out by turning off WiFi and using only LTE and then only 3G, but the issue remained.
I've noticed with SMS and voicemails that once I unlock the screen and make a call or send a text I'll receive a deluge of notifications and messages at once, and I've been told that phone calls ring twice as if my phone is off but I never see any notification of a missed call unless there is a voicemail (again, like SMS, doesn't show up until I unlock and use my phone). It feels like the phone drops the connection with a cell tower while in deep sleep or something.
The short list of troubleshooting I've tried is turning off WiFi battery optimization, toggling between LTE to 3G only, and a factory reset. I haven't loaded the stock image from Google yet. I use Textra as my default messaging app, but the messages come in fine when I'm active on the device so I don't believe it's app related. Same goes for phone calls; everything is fine as long as the phone is relatively active.
I saw on the Google support forums that people have reported issues with the WiFi turning off when in deep sleep; at least they are unable to ping the device after a while so I wonder if could have something to do with battery saving optimizations in KitKat.
Anyone have similar issues, or ideas on what I could do to try to fix it?
---EDIT: 2013-12-09---
Here are some links to the Google Product Forum threads that this issue is being talked about.
https://productforums.google.com/forum/#!msg/nexus/eOToYgJXdrw/OLpSbSfPoIQJ
https://productforums.google.com/forum/#!msg/nexus/3gVF5Dm-yG0/R761PwahTxkJ
The first one is the most recent thread, but I'd suggest that anyone that is experiencing the problem and comes across this XDA thread go post in both of the Google Forums to show Google how many are really having this issue. So far nobody from Google has acknowledged there being problem.
I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
muffinhunter said:
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
Click to expand...
Click to collapse
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.
muffinhunter said:
I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
Click to expand...
Click to collapse
Hmm, I'll give T-Mobile a call then and see what they have to say as well. I'm glad I'm not the only one, but it sure is a pain in the ass to have to micro-manage the actual phone aspect of a smartphone, heh.
mistahseller said:
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.
Click to expand...
Click to collapse
I think he meant that he toggles Airplane mode on and off in order to try and re-establish the connection to the cell tower; not that he's expecting messages while Airplane mode is on.
Just to update anyone that comes across this thread, I flashed the stock 4.4 images and still have the delayed texts and missed calls after the phone goes into deep sleep. I currently have a conversation with a Google support tech, but I'm not encouraged by their suggestions at this point.
This just happened to me as well, I'm on Vodafone Romania. I only have the N5 since yesterday, and it's on 3G only, wifi always on. Wifi connects fine, today I actualy got an email from a friend who's been trying to call me unsuccesfuly for 1 hour. I just hope this is sw related, as the warranty is not valid in Romania
Sent from my Nexus 5 using Tapatalk
I just got my n5 yesterday.
I'm in Toronto, Canada on Fido network and twice in 24 hrs I have had the cell network not available, displaying message " emergency calls only."
If I restart the phone it will see the network a minute after it restarts.
What's up with that?
Any help would be appreciated, thanks.
I experienced this problem on every single android phone I've ever had. I dont think its a carrier problem. I think its a OS problem. I've used T-Mobile, AT&T, Straight Talk and Sprint. All of my phones have done it. HTC Evo, evo3d, galaxy s2 epic 4g touch, nexus4 and nexus5.
To me it seems like it happens more often with games. I may be playing a game of Navy Wars (a battleship game) or words with friends. I pick my phone up to do something and as soon as I turn it on I get a notification saying its my turn when actuality my opponent made their move a long time ago. Its also an issue with IM apps like hangouts and whatsapp.
happens on carrier data and wifi.
If anyone has a fix for it I'd love to know what it is.
I have exactly the same issue with my N5 sometimes i get massages 5 or 6 h after they sent. And some missed calls. It never happened to me on my N4 so i believe its phone issue.
I'm glad that I'm not the only one experiencing this issue. I do believe this is a software/OS problem as well, but I find it strange that I couldn't find more about it on Google's support forums or even more threads about it on XDA.
I wanted to update everybody and let them know that Google support put in an RMA for my phone in order to try to resolve the issue. I explained to the support tech that I tried resetting the phone to defaults and reloading the latest images that were posted (KRT16M) and could still produce the same issue without fail; I even took a video with my Galaxy Nexus and sent it to them.
And I gave up on being connected to WiFi all the time. Once I connect to WiFi and let the phone go idle all the issues begin, and then I'll have the problem on 3G/LTE when I turn off WiFi. Rebooting with WiFi off will get me back to normal, but this is obviously very inconvenient and putting a serious cramp in my monthly data usage.
I have absolutely 0 confidence that this is a hardware issue, but at this point I'll try anything so my fingers are crossed that the RMA/new device does the trick since it seems such a small percentage of people seem to be talking about this particular issue.
I'll post an update once I get the new phone and test.
I just wanted to chime in and say I've got the Nexus 5 on Tmo's $30 plan and I haven't experienced this at all. All my calls come through exactly as they should...maybe it is a hardware issue or even a Tmo issue.
I had this problem on Sprint. On one of the Sprint forums (S4GRU), I was told about a Sprint LTE issue. You can read more if you want, but net-net, the recommendation was to switch to 3g in areas where the LTE issue is occurring. Yes, it is a pain in the rear, but it seems to help me at least get the calls that I need. (data is available for me over wifi at this location).
Again, this is specific to Sprint, and only in some impacted areas.
(I did have Google send me a replacement phone - that didn't solve this issue)
There is 2 posts about the same issue on google forum
i can't post link i am to fresh on this forum
but google "Nexus 5 Hangouts SMS messages are delayed" 1st on top
and "Unreliable texting" 2nd
If this is the problem with software why it started like few days ago before everything worked fine
---------- Post added at 10:56 PM ---------- Previous post was at 10:50 PM ----------
Another post on androidcentral
google "Google Nexus 5 - Missed Calls, Anyone Else?"
And i am with T-Mobile by the way
I have zero issues on my N5 with Tmo, texts and calls come through right away. I've had many Android phones and have never had any issues.
Are you guys running any apps like Greenify or anything that is preventing the radio from waking the phone properly>
Having the same issue on different carriers with the same OS where all that they have in common is a Google account, I can see one app having an ill effect on the basic phone functionality.
Sprint does have a known delay with incoming calls, it's a CDMA thing they enable on their end, but it usually only adds a couple of seconds delay.
It happens to me and when it does I realize that the phone is locked onto LTE, when a call comes in it is supposed to switch to 1x. The fall back switching on the phone's software is probably the issue on Sprint.
having the same issues. had to reinsert the sim card. tmobile.
I turned off wifi and restart the phone two days ago so far no problem just not using wifi. Hope google will fix it soon
Did any one report it to google already ??
I had an issue with sms not sending until I would reboot phone. I was only able to fix by getting a new sim card. No issues since.
For the people with issues, are you using a lte compatible sim card, and have you tried resetting the device and using it without any 3rd party apps installed (absolutely none)?
Sent from my Nexus 5 using Tapatalk
I have a HTC ONE SV, It is currently running Android 4.2.2. The 2 problems I have having one is annoying the other pisses me off. First, I have Google Hangouts on my phone I consistently get the problem of Hangouts not sending a message (Gets error message: blah blah message not sent) when I click to retry it does not send I have to delete the message and type a new one and pray that goes through, all this while having 3G signal. If there is any way to fix this or revert back to my phones messaging that would work. The other is phone related, My phone has some kind of setting or program that will turn off my WiFi when its on and my WiFi will be randomly on when there is not WiFi signal anywhere near were I am at. It gets annoying because I use my phone to stream Netflix to chromecast and within a span of 10 minutes I would have to wait 2-3 times for the WiFi to turn on again and reconnect to Netflix. I know the WiFi thing is due to something called active sync on all HTC phones but this one goes overboard and randomly turns my WiFi off and on. If someone could give me any help that would be nice.
I have gone through the settings and turned all the power saving things off for the WiFi and I cannot remember how to switch the default messaging for hangouts (can I just uninstall it?).
Carrier: Cricket
Android Version: 4.2.2
HTC Sense Version: 5.0
HTC SDK API Level: 5.41
Kernel 3.4.10 Build, 3.02.1050.11
Go to settings - apps - Hangouts and delete all data. This will set Hangouts to "factory reset". If you open it, it will ask you again, if you want use it for sms. Choose "No" or "Later". Then you should be able to use phones sms app.
For Wifi, no idea atm.
Hi all. I have a weird issue that after Googling it doesn't seem anyone else has had.
The issue started earlier today, in the morning. I was using my phone on the WiFi and it was working phone, then my phone crashed, restarted itself.
I noticed it wasn't connected to the WiFi, went to the WiFi settings and where it usually says the list of networks it said "Turning on WiFi" and the slider at the top was greyed out so I couldn't turn it off.
I tried airplane mode and that didn't help. But the phone was working fine on my mobile data so restarted.
Now the weirder part starts. I basically have an issue where, if I turn on the WiFi, my phone crashes, or doesn't act like it's turning the WiFi on.
Even going Settings and then pressing on the WiFi option freezes the phone.
The problem started when I was still using 4.4.4 however since the problem developed I've used my mobile data to download the updates and now have 5.1.1 I think.
The problem persists even after updating to the most recent version and doing a factory restore. The phone is currently completely stock with nothing downloaded on to it. All I did is go through the first time setup for the device.
The WiFi currently is off, and the phone is working however it won't connect to my data, it has the signal bars and then an ! instead of a 4G icon.
If I try to turn the WiFi on it crashes the phone.
The phone is still under warranty so I plan on contacting LG on Monday however it's currently 3:34 AM on a Sunday so I have a day until I can call them and was hoping for a solution in that time.
Thanks in advance. I have the phone to hand so anything you want me to test I'm able to.
There is some information I didn't type as I don't know what is important was trying to avoid a wall of text so if you have any more questions I'll answer I best I can.
Thanks for reading, I hope you can help!
So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related
@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.