So I've been having some speed issues lately and decided to call AT&T because, as a grandfathered Unlimited Data user, when they got rid of the plan, I, like any other users, got put on a 5gig data program, with unlimited, yet throttles data, above 5G.
Well, long story short, I just got disconnected with AT&T and during a reboot, they called back and left message stating they throttle at 3gig.
This is news to me. Is this how it is, as I was under the impression it was after 5gigs that we get throttled.
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Few additional points.
1. The title should've been less "matter-of-fact" and perhaps, asked in the form of a question by now I'm in the General forum. Don't know if a mod can love this.
2. Back on the line with AT&T and this rep is stating what I thought - 5GB, then throttle above 5GB.
3. Website states the same.
4. Now the lady on the phone is also agreeing, they throttle at 3GB and is stating they haven't updated the website to reflect the new policy. I have immediately asked for the next level of support. I will try to keep everyone up to date.
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Got second tier support who verified it's a 5GB cap with throttling afterwards. Which means either there's a network issues in my area or once again, iphone has broken AT&T in Philadelphia like they did when they first came out. Lol.
But just as a note, if you have speed issues and call in, be prepared for to be told something different from what is on their website and be prepared to challenge them on it.
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We already have threads about this topic.
If you're on LTE they throttle at 5 gigs.
If you're on 3G they throttle at 3 gigs.
MOD please lock.
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phillybits said:
Got second tier support who verified it's a 5GB cap with throttling afterwards. Which means either there's a network issues in my area or once again, iphone has broken AT&T in Philadelphia like they did when they first came out. Lol.
But just as a note, if you have speed issues and call in, be prepared for to be told something different from what is on their website and be prepared to challenge them on it.
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Click to expand...
Click to collapse
My connection is ok for Center City LTE. Speed test show 6 up / 2 down
specter07 said:
We already have threads about this topic.
If you're on LTE they throttle at 5 gigs.
If you're on 3G they throttle at 3 gigs.
MOD please lock.
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Click to expand...
Click to collapse
Just report it and move on.
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sly-tendencies said:
Just report it and move on.
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I wish we still had the report button on the app....
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jyazzie110 said:
I wish we still had the report button on the app....
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This phone does come with a browser. You don't have to blurt out "OMG REPORT" on every post.
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Please search before posting. Locked
Related
http://www.phonedog.com/2011/07/28/at-t-to-begin-throttling-unlimited-data-users-in-october/
Talks of throttling the unlimited Data usage for many of you inspire users.
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mattmiller said:
http://www.phonedog.com/2011/07/28/at-t-to-begin-throttling-unlimited-data-users-in-october/
Talks of throttling the unlimited Data usage for many of you inspire users.
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Click to collapse
Suckness if true
I'm no longer under contract, but I'll ride the unlimited data for the time being.
FML .
The question I have, though, is if using a non-AT&T radio could stop the ability to be throttled. Anyone care to chime in?
The throttling isn't done on the device, it's done on their end.
EDIT: ATT FTL if this is true.
After an extensive call with att, they said this will NOT be happening.
Tx Redneck said:
After an extensive call with att, they said this will NOT be happening.
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That's great news, I was about to call them and give them a what for.
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nash2000 said:
That's great news, I was about to call them and give them a what for.
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Lol
Sent from the most interesting device in the world.
I stayed with unlimited because friends told me the 2g plan always went over. Not fair I gotta suffer and pay more.
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Yeah the same kind of service when I asked about tethering thru WiFi hotspot or usb,they said it was ok. You really think they have a clue? I've worked at ATT and Sprint,they only say the stuff they know,and the stuff they don't know,well...kinda a hush hush. I'll guarantee it will happen.
Tx Redneck said:
After an extensive call with att, they said this will NOT be happening.
Click to expand...
Click to collapse
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mattmiller said:
Yeah the same kind of service when I asked about tethering thru WiFi hotspot or usb,they said it was ok. You really think they have a clue? I've worked at ATT and Sprint,they only say the stuff they know,and the stuff they don't know,well...kinda a hush hush. I'll guarantee it will happen.
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Click to collapse
I don't discount your having worked for them and what you experienced, but if I have it in writing, it ain't happenin to me.
It's all a money grab.
Combine cellular data limits and AT&T's home DSL data limits along with Netflix (and every other provider) trying to force us into using streaming media and VoIP, and we get screwed.
Sunamabeech!
http://www.slashgear.com/att-confirms-data-throttling-to-start-october-1-29168428/
http://www.att.com/gen/press-room?pid=20535&cdvn=news&newsarticleid=32318&mapcode=corporate
The top 5% feel the pain it looks like. I suppose if you are using 10+ gigs a month I am not sure I feel for ya. Personally I have never gone over 5 but I also have internet service at Home.
Here come the "I pay for unlimited" posts.
If it doesn't affect me I don't care. I use maybe 3 gigs a month..
If it adversely affects me then It will give me reasons to look else where when I get to re-up again.
Anyone know if this is enough of a change to the plan you signed up for to allow canceling the account?
Lmao WiFi and using maybe 4gigs works for me.imo
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mattmiller said:
Yeah the same kind of service when I asked about tethering thru WiFi hotspot or usb,they said it was ok. You really think they have a clue? I've worked at ATT and Sprint,they only say the stuff they know,and the stuff they don't know,well...kinda a hush hush. I'll guarantee it will happen.
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I am on the unlimited plan and got sent a letter threatening to drop me to a tiered plan if I do not stop tethering via usb. Can they do that?
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Read about the limit
I read on a post yesterday (can't find it now) that the expected threshold for throttling will be somewhere in the vicinity of 50gb a month. In my mind, reasonable.
Holy crap. My biggest month was 16 and I thought that was a lot lol
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rpogorek said:
I read on a post yesterday (can't find it now) that the expected threshold for throttling will be somewhere in the vicinity of 50gb a month. In my mind, reasonable.
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You must find that NAO!
I'm not in an lte market right now, I'm on hspa/umts only. No 3.5g. 3g only. I have used 2.7gb of UNLIMITED DATA and I got flagged. Wtf is that?
HTC = Hate The Consumer
they throttle the top 5% on unlimited plans. spoke to a rep yesterday. although your usage to me does not look like a 5%'er
My average usage is 2.5 to 3.8 according to the rep I spoke to. He is also curious why I got flagged. He said he will look into it and call me back.
HTC = Hate The Consumer
there are two threads here about this... one is titled throttled and the other is something along the same lines.. check them out for tips and gripes
handheld google device
Sprint may not have very good coverage but I can use all the unlimited unthrottled data I want . Not trying to rub it in (cause I used yo have AT&T and got throttled and capped) just saying it was a good switch for me.
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The sad part is that even though sprint does not throttle their speeds Max at at about what we are throttled to lol. I left them in august and have not looked back.
Dboy352 said:
Sprint may not have very good coverage but I can use all the unlimited unthrottled data I want . Not trying to rub it in (cause I used yo have AT&T and got throttled and capped) just saying it was a good switch for me.
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00mred00 said:
The sad part is that even though sprint does not throttle their speeds Max at at about what we are throttled to lol. I left them in august and have not looked back.
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Really??? I get a good 1-1.5 mbps continuous on 3g on my phone and computer when I use the hotspot. I font have 4g in my area to test that though. But when sprint launches their 4g lte in 2013 I will have it hopefully still unlimited too.
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Yeah I was super dissapointed they did wimax and not lte.
Realize our 3g speeds are typically 1.5-5 , I have hit 12
When one gets throttled and can accomplish the apn trick...they are hitting 1.5-5 ...throttled
In my case here in Dallas i would get about 400kbps dload in most areas, which is why I left Sprint. Its different from area to area tho.
Dboy352 said:
Really??? I get a good 1-1.5 mbps continuous on 3g on my phone and computer when I use the hotspot. I font have 4g in my area to test that though. But when sprint launches their 4g lte in 2013 I will have it hopefully still unlimited too.
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And you can still use voice and data at the same time even when throttled!
Haha yeah ....sadly we can't use lte and calls tho
Yet.....
dmunjal said:
And you can still use voice and data at the same time even when throttled!
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Click to collapse
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But we can use wimax and calls and will be able to use lte and calls too supposedly.
00mred00 said:
Haha yeah ....sadly we can't use lte and calls tho
Yet.....
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Indeed. I asked about the whole call on lte thing and supposedly it will be fixed in an update
.
Dboy352 said:
But we can use wimax and calls and will be able to use lte and calls too supposedly.
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Dboy352 said:
Sprint may not have very good coverage but I can use all the unlimited unthrottled data I want . Not trying to rub it in (cause I used yo have AT&T and got throttled and capped) just saying it was a good switch for me.
Yep had sprint for a few years and recently switched to At&t, the switch was night and day. I Showed my phone to a friend that still has sprint and he was amazed at how fast thing were loading especially YouTube videos and I wasn't even on At&t lte. I don't have an unlimited plan so I don't get throttled and average 1.3gbs per month so I'm good.
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Cyber guy i just went through the same thing with a friend haha
He now has a brand new epic touch for sale ..he bought the entire family new att phones.
Cyberguycpt said:
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I hope that I'm not out of line posting this in the "general" forum. But I am getting ready to leave verizon so i can get the nexus 4 (and save a little cash on the monthly bills) and I really hate to see these two unlimited data plans i worked so hard to take advantage of and keep for so long just go to waste. Ive still got a little over a year left on the current plan and it has two lines on it, both have the unlimited 29.99 4g data added to them. I would feel silly just letting them go to waste if someone would be interested in assuming the remainder of the contract term. PM me if you happen to be interested. If i'm out of line in posting this then feel free to delete it with my apologies in mind. Also, I havent looked into separating the Lines yet in you only want one but I can investigate the possiblilty if you only need one...
Also go to androidcentral and androidforums. Plenty of people looking for unlimited data
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Pm sent
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I love me some unlimited data. Halfway through the month and over 7 gigs used. But for the right offer...
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Ebay
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dirtfoot said:
I love me some unlimited data. Halfway through the month and over 7 gigs used. But for the right offer...
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Ya partner you can't be trying to sell it here. I would guess giving it away... Assuming that's what the op is doing is still against the rules, but selling definitely is.
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Cto
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blestsol said:
Cto
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This
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I assumed the OP was selling. After re reading it perhaps not, but i was only making a joke. I suppose I should have followed my statement with the "lol" that I see used in every other post. To clarify, I am not selling my phone lines.
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I want & need unlimited data yo!!
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Is this still available?
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I miss having unlimited data (sigh)... I'm just 1/3 the way in the billing cycle and I already reached 1.9gb.
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sooo glad I've kept my unlimited data...
Didn't even occur to me that you could transfer the account/plan to another...
me too, I started off with unlimited data then verizon changed midstream and if one wanted to upgrade the Ph , welp,, i was crap ooutta luck.. wife has a simple cell that allows her to call and reciave calls and thats all she wants,, i fell like verizon got the Gold Mine and i got the SHAFT.. i dont have any data share with her. how dumb does verizon think all of are.. Promise us 1 thing and then change.. of course VZW told me if i had a device already Pd for i could use the unlimited plan. i wonder what they do if i buy out my contract.. would i have to turn my GS3 in or keep it.. maybe it would be considered bought n paid for ? just blowin off some frustration men, so cut me some slack,,
I agree
I upgraded my phone right before Verizon forced people over the Share Everything plan, and I know they must hate me...lol
papa54 said:
me too, I started off with unlimited data then verizon changed midstream and if one wanted to upgrade the Ph , welp,, i was crap ooutta luck.. wife has a simple cell that allows her to call and reciave calls and thats all she wants,, i fell like verizon got the Gold Mine and i got the SHAFT.. i dont have any data share with her. how dumb does verizon think all of are.. Promise us 1 thing and then change.. of course VZW told me if i had a device already Pd for i could use the unlimited plan. i wonder what they do if i buy out my contract.. would i have to turn my GS3 in or keep it.. maybe it would be considered bought n paid for ? just blowin off some frustration men, so cut me some slack,,
Click to expand...
Click to collapse
If you pay the ETF, you keep your phone...
Only time I ever knew this to be different from anyone was with ATT back in the day when they were exclusive with the iPhone they used to pull some crap trying to take the iPhone back even if you paid the ETF if you cancelled in the first...3 months maybe? Been a while so I don't remember for sure.
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I'm not sure how it happened, but when I upgraded through Verizon to my S3 from my DX back in August someone didn't switch me off of my unlimited data. Had it ever since. Think I just got extremely lucky.
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Unlimited data guy here. I just upgrade on my other lines to keep it. Really getting sick of getting bent over by Verizon though, so may switch to T-Mobile soon. So, you may see one of these from me here soon....
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1ManWolfePack said:
Unlimited data guy here. I just upgrade on my other lines to keep it. Really getting sick of getting bent over by Verizon though, so may switch to T-Mobile soon. So, you may see one of these from me here soon....
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Hey wolf not sure it's true but heard T-Mobile might have a plan where you get a new phone and just pay monthly on it with your bill/2 year plan of course I think $20a month extra, have you heard if this?
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Hulk0069 said:
Hey wolf not sure it's true but heard T-Mobile might have a plan where you get a new phone and just pay monthly on it with your bill/2 year plan of course I think $20a month extra, have you heard if this?
stripped apart rebuilt with Clean Rom&XdaTechnology!!!
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Didn't hear that exactly, but I know T-Mo is making some moves.
I just want the ability to rock any phone that is announced at CES. You can't do that on CDMA proprietary technology....
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How much data is to much? I don't want to send any red flags about my account which already may be to late because I'm at 12gb lol.
None I use 30GB and don't have a problem.
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nicotheandroidguy said:
None I use 30GB and don't have a problem.
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Thats alot of mobile porn.
http://i57.photobucket.com/albums/g...flew-over-the-cuckoo.gif#jack off gif 350x200
No I use phone as Wi-Fi hotspot to power whole house which is my iPad Mac Netflix on my tv and app and software updates and app updates. Also I update my nexus to the latest nightly builds at about half a GB done every 2 days it calculates correctly with no porn
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I use 250gb per month...
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Jeez, that's awesome. Take full advantage while you can.
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I have unlimited too, and I use around 5 GB without tethering and haven't heard anything from Verizon.
I also read somewhere that it's unlimited users on 3G phones that get throttled and have issues. Phones with 4G data don't get throttled or taken notice by Verizon. A quick Google search can show some talk supporting the statement, so that's something to think about!
JCBiznatch said:
I use 250gb per month...
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Holy crap! And I thought my record of 113gb was insane! What do you do?
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I generally go through about 12-50gb a month...just depends on how much 4g time I can get my hands on lol.
a close friend of mine uses 60-80 per month streaming HD video (netflix, nhl gamecenter, nfl games, etc) and has never heard anything. Just another point of data for context
Oh yeah lol. I'm thinking about canceling my cable internet because I don't get the speeds advertised. Sad my phone has a better and more consistent connection than my cable internet.
We top 5% 4G users might be "flagged" in the future and be placed on "verizon network optimization."
Hyper_Warp said:
We top 5% 4G users might be "flagged" in the future and be placed on "verizon network optimization."
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Click to collapse
I've been hearing that forever. Its not going to happen. Due to situations outside of my control I needed to ditch my unlimited. And I miss it ever day
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Why would we get flagged? We have unlimited data. We chose not to buy a phone subsidized by Verizon so that we can keep unlimited data.
I am the IT guy for a church and school and I've upgraded 10 users to 4G phones through eBay and Craigslist. One of our staff members uses 40GB a month, I use about 15 GB. All of us go well over 2 GB, but what does it matter? We have unlimited data!
It would stand to reason that AT&T users with grandfathered unlimited plans are more abundant than us since they can still upgrade through AT&T and keep unlimited data.
I don't see why anyone would get flagged. The number of unlimited data VZW users will only decrease over time. Verizon makes more money than anyone. They add towers practically every week.
I say, sit back, and soak up the data!
I run my entire house off my wifi tether. No cable, no internet only my galaxy s3....I'm a flashaholic... so i switch between roms almost daily. Running three cpu's and two phones off the connection. Grandfathered contact like a mug lol
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JCBiznatch said:
I run my entire house off my wifi tether. No cable, no internet only my galaxy s3....I'm a flashaholic... so i switch between roms almost daily. Running three cpu's and two phones off the connection. Grandfathered contact like a mug lol
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Click to collapse
Those running there home internet off their Galaxy (or any phone via Wi-Fi tether), how does your family use the internet when you're not around? I often considered this, but doesn't seem practical.
lol you got me beat
JCBiznatch said:
I use 250gb per month...
Sent from my SCH-I535 using xda premium[/QUOTE
Lol you got me beat on that one, i surprised myself had messed around and used 170GB ...still trying to figure that one out though:good:
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I leave the unlimited rooted phone at home. Works great runs my entire server network thanks to root
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I've seen some methods on trying to evade the data cap on certain phones.. I have yet to see if it works with our Blaze.. I've used my 2 Gigabytes on Tmobiles supposedly unlimited plan.. Is there a way to avoid getting throttled after you've used the limit you get?
METHODS I HAVE FOUND
DTR- http://forum.xda-developers.com/showthread.php?t=1435085
4G Hack- http://forum.xda-developers.com/showthread.php?t=1645521
MythBusting- http://forum.xda-developers.com/showthread.php?t=987029
APN Trick- http://forum.xda-developers.com/showthread.php?t=1408812
xWolf13 said:
I've seen some methods on trying to evade the data cap on certain phones.. I have yet to see if it works with our Blaze.. I've used my 2 Gigabytes on Tmobiles supposedly unlimited plan.. Is there a way to avoid getting throttled after you've used the limit you get?
Click to expand...
Click to collapse
im with you... I've tried everything imaginable... at least when verizon had unlimited, it was truly unlimited. I'll never forget a couple years ago when 3G/LTE went down in the Savanahh, GA area when I was stationed at Fort Stewart, I called Verizon and said "Im not getting data, do you throttle services?" Rep said "We shouldn't unless you're in the top 5% of subscribers, let me check your account"... clickety click click click of the keyboard "...oh my. I have to say, that is the highest useage I've ever personally seen. You're at 33 GB of LTE used.". I was only 12 days into my billing period at the time
There is a company called telcel America I used them for 4 months they had unlimited service for 45 a month no throttling whatsoever to the best of my knowledge they ran on on tmobiles network I used 5 gig a month 10 MBS down 2 up 2 weeks ago they stopped but they still have the $60 plan that you get unlimited talking to mexico I think sorry do the badly written post in a rush will update later
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The only sure-fire method I know of is using WiFi. Sorry
Although I'm sure somebody has created a workaround
It sucks that you get punished for using your phone for what it was meant to do. Listening to Pandora at work all week and I'm halfway to my limit.
By the way I still have a Verizon grandfather plan that I am looking to get rid of !!
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That's what I like about the $30 Monthly4G plan, I haven't hit the 5gb soft cap yet. And vonage mobile works great for extra free minutes.
I used to have the T-Mobile Unlimited 3G plan when I had a BlackBerry, and I would regularly break 20-30GB data on it when I was still going to school and still be able to maintain 3G speeds.
When I upgraded to the Blaze I was forced to switch to their new "Unlimited" plan, which seems to choke the speeds down around 5-6GB. Although this month I'm already around 7GB and I still pull in decent H+ speeds between 8 and 12Mbps, so maybe they only restrict the speeds during peak hours or something.
I have been doing research(ugh. feels like school lol) and I stumbled upon this. Since I've been using the UVMC Radio from the Hercules I think this should work. Note. It says to do these methods before getting throttled. I don't know if it works because I am getting throttled already..
http://forum.xda-developers.com/showthread.php?t=1408812
Edit: Been reading on the thread. People say its been patched. Cant say that's true yet.
xWolf13 said:
I have been doing research(ugh. feels like school lol) and I stumbled upon this. Since I've been using the UVMC Radio from the Hercules I think this should work. Note. It says to do these methods before getting throttled. I don't know if it works because I am getting throttled already..
http://forum.xda-developers.com/showthread.php?t=1408812
Edit: Been reading on the thread. People say its been patched. Cant say that's true yet.
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Click to collapse
Looks ok. Think I might give it a try
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NoobNick_24 said:
Looks ok. Think I might give it a try
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Google is now my bestest friend ever lol. Found many methods to try! Will post links in OP later..
Updated OP with my findings.
Has anyone who isn't throttled yet found any of these to work? I'm already throttled
itsLYNDZ said:
Has anyone who isn't throttled yet found any of these to work? I'm already throttled
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Click to collapse
I will try these today & see which one seems to work. I'll give you guys an update later
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I tried the 4G hack but I can't confirm it works yet since I just got my data count refreshed on the 27th on the start of the new cycle.
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Any CONFIRMED solutions yet?
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Off topic, sorry OP
tzvblsm said:
By the way I still have a Verizon grandfather plan that I am looking to get rid of !!
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Click to collapse
Fer realz? I'd take it off your hands for you
Pm me will try to work it out
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I can confirm the 4G hack doesn't work...well at least not for me it didn't.
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Any proven results? looks interesting since I have the 5GB plan and some times I go over my limit.
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