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Hi Folks,
My s640 seems to have developed an issue with the battery. It will get to about 50% and stay there for most of the day then suddenly I get the low and critical warnings, then off. The warnings then off sequence happens within about 10 seconds of getting the first warning. On one occasion I got the low and critical warnings, but then the phone reported 268% battery remaining.
Is/has anyone else experienced this issue or anything similar? I'm wondering if it is the phone or the battery.
Thanks.
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
have you tried running the battery till it won't turn on the phone. Then charging it up again?
maybe a hard reset may help?
daroota said:
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
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Click to collapse
Yes I too am having this issue since rom upgrade so is a friend, he just purchased new battery from Telus but they shipped wrong one. Will update if new battery resolves his issues. I went throught three phones with brand new battery they all did same thing Battery is not HTC 20 dolllar aftermarket one (just before warranty expired). Have gotten 400 credit for new phone but nothing like this one out there except Touch Pro Diamond and I hear even with new battery that phone battery life is too short to last through day. Get feeling Telus broke something in software with Rom update used to be when phone battery was expiring a red light would blink (opposite of blue tooth light) now it is only notifications from WM that phone battery is critically low and shuts of radio etc. yet you plug phone in and it's charged 10 minutes later makes no sense. Rechargable batteries voltage change with charge the interesting thing when I pull my battery the voltage is the same charged or just after error messages (I have a very expensive True RMS Voltmeter from work that has been calibrated in last year) but without load this isn't an accurate test. Does make me think something is not right and beleive it software related for more see my post in Howrds Forums under phone model.
I am having the same issue after the ROM update, not sure if it's the cause. Already replaced a battery on warranty for not holding charge. But now I have had the phone over a year so telus wants me to buy a battery for $80. I know based on this information i'll be wasting my money.
i want stuff to work for more than a year what the hell is money good for?
any fixes or updates wether the new battery helped??
I replaced the battery on my phone and these odd issue I was having are gone guess we have to face the fact that you need to purchase a replacement once a year hopefully it will last a year my problems start just short of a year.
I just got my new battery from here http://www.longlast-battery.com/productCart/pc/viewPrd.asp?idcategory=0&idproduct=17483
I will post after I get it full charged and try it for a day or two
where did you get yours from?
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
typhoonk said:
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
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Click to collapse
I purchased a battery from E-bay and it would not charge at all. Existing charge in battery was enough for me to know that my issues were battery related after all as phone lasted for quite awhile. Tried charging ebay battery for close to 12 hours no go, so returned it for full refund. Called Telus because my calls in were while I was under warranty still but it had since expired they credited my account for the price of battery over a couple of years (1.5 batteries really) to make up for battery not lasting more than a year...hope that makes sense. Doubt I will buy another HTC with todays battery technology there is no reason one of these batties can't last 2-3 years if taken care of. Just a money grab telus/htc on their part in my opinion.
Gave the battery I got from longlast-battery another try.
the battery is CS-DS640SL 1250mAh 3.7V
I got it to charge by turning off the phone and plugging it into a usb port on my PC. Took about 6 hours to charge to 100%.
Won't charge when phone is on which is weird. Even at 90+% charge.
Lasted a full day without charging. That's a good thing I guess. Even when I restarted, it didn't lose the typical 10% drop in charge the other battery does.
I'm going to discharge it and charge it three times to see if it starts working properly and letting me charge it normally. Was a tip someone gave me. Won't hurt anything, and if it doesn't work I can still send it back.
Curious what you guys think. do you think it's a bad battery and I should just get an exchange, or I should just get my money back, and shell out the $100+ for a Telus battery?
Well the longlast battery test failed badly. Lasted about half a day with minimum calls and data use. No wifi no bluetooth. After it died I took it out and let it sit for a bit as the battery was fairly warm. After I put it back in, it said I had about %40 left. Very odd. And it lasted for another two hours before dying.
Now it's back at the won't charge stage. So I finally got an RMA number, so this one is going back.
Hitting Telus on the way home to pony up for a new battery. Getting the extended one as it's only $20 more. Hopefully this one will last more than a year - then I can get another phone (got to love 3yr retention contracts that end early )
I've created a Facebook group to act as a petition for everyone with the notorious battery life problem.
Join the group here, it's open to everyone:
http://www.facebook.com/group.php?gid=100925126406
Share your experiences dealing with Telus positive or negative ones.. or tell us if you've been able to fix the problem by hacking the device. Anything at all that will help the people still stuck with this phone.
I have done some efforts regarding battery capacity measurement Just lookup this thread: http://forum.xda-developers.com/showthread.php?p=5558383#post5558383
I flashed weapon onto my g2x and like it...used it for like 5 days,then I was calibrating my battery by charging it fully, using a battery calibration app to reset the stats when it was at 100%, and I drained the battery to 0%.
I was playing a movie when it hit 0%, it showed t-mobile's goodbye screen, but never shut off. I let it sit there and walked away. 30 minutes later t-mobiles goodbye screen was still on the screen, and I removed the battery...put it back in, plugged in the charger, then couldn't get it to turn on. I let it charge for 3 hours (the plug was surely live, it would charge my evo 3d when I tested the charger), but still can't get the phone to do anything!
I'm guessing something went wrong with the battery, so I ordered a replacement...but I can't understand what or why. What do you guys think? I'm a little worried that it was something more than the battery but I won't know till the battery is here in a few days.
gdawson6 said:
I flashed weapon onto my g2x and like it...used it for like 5 days,then I was calibrating my battery by charging it fully, using a battery calibration app to reset the stats when it was at 100%, and I drained the battery to 0%.
I was playing a movie when it hit 0%, it showed t-mobile's goodbye screen, but never shut off. I let it sit there and walked away. 30 minutes later t-mobiles goodbye screen was still on the screen, and I removed the battery...put it back in, plugged in the charger, then couldn't get it to turn on. I let it charge for 3 hours (the plug was surely live, it would charge my evo 3d when I tested the charger), but still can't get the phone to do anything!
I'm guessing something went wrong with the battery, so I ordered a replacement...but I can't understand what or why. What do you guys think? I'm a little worried that it was something more than the battery but I won't know till the battery is here in a few days.
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Click to collapse
It is possible the Battery is fried. Today's batteries should never be drained to 0. There are charge circuit's inside that can be damaged.
solved
taking the battery out and putting it back in didn't work...but it did finally come on once I removed the sim card.
wierd...oh well, glad its back up and running. I saw someone in a comment somewhere say they couldn't get theres to power back on until they removed the sim card...and it worked for whatever reason.
It has been said by a Google developer for android that battery calibration doesn't do anything for the battery.
Battery stats only tell you what's been running and using battery, not anything about the capacity of your battery.
Not sure but I think your battery is just very dead. I suggest to keep trying to charge, but make sure the phone isn't getting too hot.
Here it is.
http://www.xda-developers.com/andro...-battery-stats-does-not-improve-battery-life/
And just for future reference the g2x has issues with turning off due to a dead battery. So if it ever dies like that again just pull the battery immediately. Also sometimes it won't even make it to 0%, I've had mine die at as high as 4%.
Sent from my SGH-T959V using xda premium
GTWalling said:
It is possible the Battery is fried. Today's batteries should never be drained to 0. There are charge circuit's inside that can be damaged.
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Click to collapse
The phone's charge circuit can't be damaged by a "dead" battery, the charge circuit is self-monitoring and protects itself, the phone and the battery.
The battery can be damaged by its voltage being too low or being charged improperly. A cheap battery with no or fake charge and temperature monitoring can overheat and cause damage to itself and the phone.
Cheap external battery chargers, or those which aren't meant for the type of battery being charged, can/will damage the battery. Overheated batteries can catch fire and/or explode.
Men killed by exploding cell phone batteries:
http://www.wired.com/gadgetlab/2009/02/man-killed-by-c/
http://www.wired.com/gadgetlab/2007/07/man-killed-by-e/
Watch this video about a hand wrecked by an exploded iPhone:
http://www.youtube.com/watch?v=L0iEP98ER2w&feature=player_embedded
Another iphone blowed up real good:
http://www.youtube.com/watch?v=zAmURtauN-o&feature=player_embedded
More:
http://www.google.ca/search?sourcei...S_enCA407CA408&q=cell+phone+battery+explosion
http://www.youtube.com/results?sear...157l0l18538l10l10l0l8l8l0l513l881l3-1.0.1l2l0
http://www.youtube.com/results?sear...55069l0l56016l10l7l0l1l0l0l493l1367l3.4-3l6l0
Stock 2.3.6 with no changes to or updates in settings or installed software and I have been taking pretty good care of the battery in a 5 ½ month old Atrix 2 directly from Motorola and not previously used.
Several days ago battery drain when in standby when from approximately 0.5% per hour to 2.5 to 3% per hour. I did the following, although not necessarily in the order listed:
Bench tested battery at a battery shop – no problem found.
Verified settings and software. Cannot find anything that appears to be draining power, initiating communications, etc.
Pulled battery.
Hard data reset and tested drain rate with no additional software and had same problem as when normal software was installed.
Several deep cycles from 3% or less to full charge. In all cases mV appear in normal range of about 3542 mV at 3% to 4347 mV at 100%, again per Circle Battery Widget.
Broke down and called Motorola and although they tried to be more helpful than normal, the only suggestion that they could offer was to try another battery, which I do not currently possess and AT&T would not allow a short term lending even had they had one available.
99% of all charging is via stock wall charger, spot use of car adapter with appropriate specs when using GPS.
Typically recharge starting in range of 5-15% and charge to 100% as indicated by Circle Battery Widget.
Battery usage in standby shows about an even split between Cell Standby, Phone Idle and Bluetooth each about 32% of usage when in standby. Have always left Bluetooth on 24/7 except when charging and battery drain was only about 0.5% per hour. I even tested for several hours with bluetooth off and this did not affect the rapid drain.
Contacts are clean.
I even use Motorola USB cables both from my PC for data transfer and also with the wall charger.
No exposure to excessive heat/cold.
If anyone has any thoughts, I would greatly appreciate any help. Otherwise my next steps are to call Motorola back Sunday morning (U.S. time zones) and probably order an OEM battery from a reputable source allowing for U.S. holiday on Monday. Unsure how Motorola will treat this as warranty since 1) this phone is a replacement for Atrix 4G problems whose warranty would be expired, and, 2) batteries have weak warranty coverage anyway since so much of that is beyond their control.
Thanks
Same here recently.
My battery life has gotten a lot shorter (and cell reception worse). Most of my 'battery usage' is coming from cell stand-by.
Overcharged Battery
How long are you leaving the A2 on the charger? MTL you may have "overcharged" the battery, overloading the memory in the battery itself, therefore resulting in less usage time from a "fully charged" battery.
Typically, as a sales rep, I recommend my customers only charge their phone for the full 4-8 hours, when it is the FIRST time they charge their phone. typically after that, it takes only 2-2.5 hours to provide the phone with a full charge. Over charging will fry the memory and make the battery hold less charge and over a period of time eventually kill the battery, making you have to buy a new one.
P.S. If I am completely off base please let me know. Yes I am noob, but this info was actually part of my training courses so I'd love to tell them they're wrong. Hope I was helpful.
FalConn232 said:
How long are you leaving the A2 on the charger? MTL you may have "overcharged" the battery, overloading the memory in the battery itself, therefore resulting in less usage time from a "fully charged" battery.
Typically, as a sales rep, I recommend my customers only charge their phone for the full 4-8 hours, when it is the FIRST time they charge their phone. typically after that, it takes only 2-2.5 hours to provide the phone with a full charge. Over charging will fry the memory and make the battery hold less charge and over a period of time eventually kill the battery, making you have to buy a new one.
P.S. If I am completely off base please let me know. Yes I am noob, but this info was actually part of my training courses so I'd love to tell them they're wrong. Hope I was helpful.
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The phone electronics will not actually allow overcharging. you will have problems if you do overcharge it but you can't do that while it is in the phone.
Sent from my MB865 using XDA
Thanks but in addition to any designed protection against overcharging I also pull the phone off the charger as soon as practicable after hitting 100% per Circle Battery with the exception being when using GPS which means that the phone will charge very slowly to 100% and remain connected to the charger until the next stop in my trip. The phone charges more slowly on the car adapter because the screen is constantly on along with running GPS and music software and streaming music via bluetooth.
I also try to make sure that I always disconnect the charger before starting or turning off the vehicle's engine. It may not be necessary anymore but that is an old habit.
Happening to me recently, before the battery lasted very long, but the past few days I arrive at night with 20% left. I tried doing a factory reset but it still the same. Also, the "cell standby" is the biggest consumer? I don't know what does that mean...
nahuelarg86 said:
Happening to me recently, before the battery lasted very long, but the past few days I arrive at night with 20% left. I tried doing a factory reset but it still the same. Also, the "cell standby" is the biggest consumer? I don't know what does that mean...
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Click to collapse
As far as I know 'cell standby' is basically your phone searching for a signal.
Remove any app that u suspect. If u have installed battery indicator pro, that's the culprit. Same happened to my phone when i had battery indicator pro. Install juice defender ultimate. Works a bit. Clear off d ram and reboot
Sent from my MB865 using xda premium
For what little it may be worth replacing the battery showed the same problem and motorola now admits that this might be a motherboard issue and wants me to send the device to them for repair. They had their level 3 contract tech support review what I had done for troubleshooting and they agreed that the above steps plus replacing the battery had exhausted all possible options that can be taken outside a repair depot.
Those with similar problems may want to do the same and finally call motorola.
goodgulf said:
For what little it may be worth replacing the battery showed the same problem and motorola now admits that this might be a motherboard issue and wants me to send the device to them for repair. They had their level 3 contract tech support review what I had done for troubleshooting and they agreed that the above steps plus replacing the battery had exhausted all possible options that can be taken outside a repair depot.
Those with similar problems may want to do the same and finally call motorola.
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Wonderful, I am on my 3rd Atrix 2. Returned two previous because of the sd card reader/compatibility problems. The third one I received hasn't had the problem but now I can't go more than 8 hours without the battery going dead.
Cell standby is normally over 33% and Phone idle is normally at 30% or higher.
This happens whether I leave wifi on all day or turn it off.
Stock 2.3.6
I work from home and I have 5 bar signal strength from my house so there is no reason for my phone to constantly be searching for network signal.
Still happening to me. Today I was talking with an AT&T representative via online chat, and they only tell you to disable background data, and set it to super saver mode. They didn't want to listen that the phone before lasted until midnight with the battery still green and that now it goes red. The guy said that the phone is supposed to last 8.5 hours, since that is the talk time. I tried to explain that the talk time didn't work like that, but no good.
Finally, I went to an AT&T store and inquired about the issue. Since I'm within the 1 year warranty they are going to send me a new battery. If that doesn't fix the problem they said they would change my phone.
1. The phone won't turn on
2. The charging indicator doesn't light up when I try to charge the battery.
3. One of the sensors on the top left turns dim red in color when I connect the charging cable
4. I can't hard reset either
thanks
Did the battery die all the way? Or did you flash a radio without checking the md5? If its a borked radio install say hello to a 500 dollar paper weight if its the battery your gonna have to charge it in another phone cause I'm not sure if cwm 5.0.2.7 has powered off charging
Sent from my myTouch_4G_Slide using Tapatalk 2
Yes we need a couple of info first. Also we need every information we can get in the last events before the phone got bricked. Like what did you do? what ROM? What's the status of the phone? Battery?
The more the details the better we could assist you.
Sounds like when my first Mytouch 3g broke, it would turn on the first couple of times going into a bootlope at the HBoot. It also didnt respond to charging or any other battery i tried.
Thanks for the reply strapped. I haven't flashed a radio. I did flash the virtuous infinity rom though. I'm not certain if that affected the radio. I did, however, let my battery die all the way. Do you know why one the sensors on the top left corner turns dim red when I connect the charging cable?
CJ_ said:
Thanks for the reply strapped. I haven't flashed a radio. I did flash the virtuous infinity rom though. I'm not certain if that affected the radio. I did, however, let my battery die all the way. Do you know why one the sensors on the top left corner turns dim red when I connect the charging cable?
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Click to collapse
Oh crap the battery die all the way problem
I think your battery is dead.s
Saw dozens of problems like this on the my previous device's forum.
Li Ion batteries have this fuse inside it in which it trips off when the battery gets discharged to a certain voltage. If it does your battery goes into a suicide mode in order to protect the phone.
basically the best thing to take good care of your battery is not let it drain lower than 40% and not fully charge it to 90%.
discharging it too low drains it's lifespan drastically. While charging it too high also drains it's lifespan.
Over-discharging Lithium-ion
Li-ion should never be discharged too low, and there are several safeguards to prevent this from happening. The equipment cuts off when the battery discharges to about 3.0V/cell, stopping the current flow. If the discharge continues to about 2.70V/cell or lower, the battery’s protection circuit puts the battery into a sleep mode. This renders the pack unserviceable and a recharge with most chargers is not possible. To prevent a battery from falling asleep, apply a partial charge before a long storage period.
Battery manufacturers ship batteries with a 40 percent charge. The low charge state reduces aging-related stress while allowing some self-discharge during storage. To minimize the current flow for the protection circuit before the battery is sold, advanced Li-ion packs feature a sleep mode that disables the protection circuit until activated by a brief charge or discharge. Once engaged, the battery remains operational and the on state can no longer be switched back to the standby mode.
Do not recharge lithium-ion if a cell has stayed at or below 1.5V for more than a week. Copper shunts may have formed inside the cells that can lead to a partial or total electrical short. If recharged, the cells might become unstable, causing excessive heat or showing other anomalies. Li-ion packs that have been under stress are more sensitive to mechanical abuse, such as vibration, dropping and exposure to heat.
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Click to collapse
maybe you guys should read this.
http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Cheers guys. Here's every bit of information I can recollect
A few days ago I created a nandroid backup and formatted my sd card via the PC.
I flashed the latest version of CWM recovery
I flashed the virtuous infinity rom 1.33 alpha v3 and then flashed the 1.35 beta 1 update.
Then i copied some music on to the SD card and installed a couple of apps.... nothing out of the ordinary.
The phone worked fine the last couple of days but I don't remember letting the battery die all the way. I should add that I have a dodgy battery; a couple of months ago my dear girlfriend spilled her drink and beer went in to back of my phone... since then the keyboard doesn't work (some keys work but its basically dead) and the battery has been affected as well since it now only lasts 3-4 hours after a full charge....but this issue can't have caused the problem I'm now having because the dead keyboard and dodgy battery have been around for a few months...
Last night, however, I think I let the battery die all the way and at some point, when I tried to turn it on, the phone vibrated as it does when you hold the power button, however, the screen didn't turn on. Since then, nothing has changed. When I connect the phone to the PC, it makes a couple of "connection" noises but I can't access the SD card or contents.
by saying latest CWM is it the 6.0 touch based CWM by chance?
sorry mate, i meant 5..0.2.7.
That's the CWM I'm using so it's safe. I'm also on latest VI for weeks without problem.
So it all points out to your battery.
Phone vibrating to power button means it's responding perfectly. Not sure about the light on the sensor only htc technician can tell.
But what I can say is if your trackpad button lights out red always then you got a brick on your hand.
Nope the trackpad isn't red so I guess that's a good sign. I've ordered a new battery and should have it later this week. Let's see if that fixes the issue. Will report back. Thanks all!
So, a new battery has arrived, however, it hasn't helped as the phone won't charge (no orange light) or turn on...... Since I live in Australia, I don't know anyone else with this phone. Is there any other way for me to revive my brick of a phone?? Thanks
CJ_ said:
So, a new battery has arrived, however, it hasn't helped as the phone won't charge (no orange light) or turn on...... Since I live in Australia, I don't know anyone else with this phone. Is there any other way for me to revive my brick of a phone?? Thanks
Click to expand...
Click to collapse
Get a universal charger for your battery.
Sent from Spaceball One.
This is a rough situation. Even with my DS I've had situations where nothing would happen when I tried to restart it, in particular when I let the system run all the way down. It is as if the battery needs to have some charge for it to charge more. I have three batteries though (the stock & two Anker 1900's) so when this happens I just swap out the battery with one that I charged in the external charger, and I haven't had any real issues with them long-term. Since you bought a battery, what battery was it, and do you think it was charged when you got it, and do you have an external charger to verify that the charge is solid when you put it back in the phone? Your phone may be completely dead however, but at this point, I don't think anybody on the thread really can tell. This make sense? I don't want to say, "buy a set of Anker 1900's with an external charger" but it was cheap enough vs. the cost of the phone, and the DS does seem to be a good one overall.
Hi All,
So I got an external charger for the battery and it arrived yesterday. I then proceeded to charge the battery and hours later, no luck. The phone still doesn't turn on. When I hit the power button, one of the sensors on the top left turns red slightly, shortly after which the phone vibrates. However, it doesn't turn on.
Where do I go from here?
Thanks
have you tried to disassemble your phone at all? you said liquid was spilled in it, could take time for corrosion to turn up. maybe a little electronic parts cleaner or rubbing alcohol may help out
Nope I haven't tried to disassemble it yet but is that the only option remaining? If yes, I might have to give it a go because this phone is now as useful to me as a brick, in its current state.
Basically my Google pixel has been having these issues since January/Feb
But the phone refused to fully charge it would stop at 98% and the battery wouldn't last long at all I used to get 4h screen on time and have like 20% left now I get 2h 22m with the replacement device that Google gave me.
I have had the device replaced four times, yes four. And I have tried to charge the device with no data on it and no email. So it would be a fair test.
With this, the fourth device, it charges, then reaches 100% then depletes while in the charger and not being used and so it has 97% after.
The device lasts no where near as long as it should and when I take it out of the charger in the morning it drops from 97% to 92% with 5 mins of use.
Google are now telling to replace it again. I am using the official charger.
Someone please advise me!
This is happening to my Pixel too. Also when battery has like 25% left, the phone suddenly power off, and it won't turn on until i charge it. When it boots, the battery indicator shows 1%. Truly weird. Idk if it's a software issue, a battery issue or wth is it. Hope somebody has a solution
Both of these sound like bad batteries.
@Zikohh, you're probably being given refurbished phones as replacements, and they don't have a new battery. I recommend you suggest them to pay for a battery replacement, rather than change the device again.
post-mortem said:
Both of these sound like bad batteries.
@Zikohh, you're probably being given refurbished phones as replacements, and they don't have a new battery. I recommend you suggest them to pay for a battery replacement, rather than change the device again.
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Click to collapse
hopefully they will agree. Four replacements had the same behaviour. And yes they are all refurbs.
MallBrawl said:
This is happening to my Pixel too. Also when battery has like 25% left, the phone suddenly power off, and it won't turn on until i charge it. When it boots, the battery indicator shows 1%. Truly weird. Idk if it's a software issue, a battery issue or wth is it. Hope somebody has a solution
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Click to collapse
Two things try to update (may security update) and if not any better and you haven't already - try a factory reset my camera app caused similar stuff and a factory reset fixed it. But if you tried once don't bother just try updating it.