Database Info

[Q] will the Captivate will get an 2.2 update?

if so when it will be?
can i get the OTA if i dont use at&t's sim?
who develop and responsible for the update? is it at&t or Samsung?
and for last, will i be able to install the updated Rom by Odin?
thanks
Shay

All these questions have been asked ad nauseum on these very forums... wouldn't want to inconveniance you with a search though so...
Yes.
Don't know.
Probably, but you'll likely have to flash it yourself.
Samsung will do the development, AT&T will probably deploy.

ScottyNuttz said:
All these questions have been asked ad nauseum on these very forums... wouldn't want to inconveniance you with a search though so...
Yes.
Don't know.
Probably, but you'll likely have to flash it yourself.
Samsung will do the development, AT&T will probably deploy.
Click to expand...
Click to collapse
Thanks for your reply! It is also important to me.
I can trust the AT & T?..
I want to buy the device. Maybe they do not release an update?

Eventually. If you search the threads, there is a post about Froyo for Captivate in Spain (I think) for late October.
Anyway, I want them to make sure it's ok before they push out another update that bricks phones.

Thanks. So the update will come for sure? So probably I will buy.

avicohh said:
Thanks. So the update will come for sure? So probably I will buy.
Click to expand...
Click to collapse
Yeah but it will probably come for the I9000 Galaxy S phones first. It's a wait and see.

so one last question to be sure:
the captivate will get an update to android 2.2
the update is originally made to the i9000 and being modified by at&t?
am i right?
thanks again
by the way, i did searched a lot in the forum but i didn't found and inconclusive answers

Samsung will port the 2.2 update to the Captivate, but AT&T has to approve(mangle) it before public release.

Don't mean to burst your bubbles but no. We will not get a official release.... just remember I said it.
Common if we were to get it it would be done by now.

yes
It will come
someday

smashpunks said:
Don't mean to burst your bubbles but no. We will not get a official release.... just remember I said it.
Common if we were to get it it would be done by now.
Click to expand...
Click to collapse
True We Will Not, but You can "BUY" a Samsung Tablet with Froyo 2.2. Ask yourself how do they have 2.2 for a tablet that has yet to be released (here in the USA, but Soon) and not for the Captivate and all others that were released in July some back in May?
Hell No We WON'T EVER see Froyo on the Captivate....

Just a little announcement for the Captivate

Hello guys,
First things, I am not PR! I have been very busy on my end of things preparing updates, answers for questions, etc. Which brings me to announce that Froyo will be out for your captivate devices tomorrow.
Thanks guys,
TwitterSamsungJohn

Long overdue, but thanks for the heads up SJ. Holding my breath.... haha
Been to Sir Lanka lately?

What about Gingerbread? We've had Froyo for a while, despite it being ported from another Galaxy S phone. AOSP too please? Comon, development has really come to a halt in the Galaxy S threads... We need more ROMs then just Touchwiz. If not touchwiz, then at least the newest version announced on the S2. Thanks...
That's why HTC in my opinion, is getting all the developer love.
Kernel Sources
Frequent Updates
No touchwiz-crap
They SUPPORT cyanogen and other devs.
They get AOSP ROM's, so they can have Sense, stock, honeycomb, MIUI... ect. HTC really doesn't care, as long as the customer is satisfied.
Hardware is generally the same. Please stop putting slightly modified versions of a chip in EVERY single phone. This really slows down updates and development. Example: the HTC Desire HD. The AT&T version is the Inspire 4G, same hardware, design, but only an audio chip is different. Guess what? Sources are being released, now all the ROM's, mods, kernels, all work together across what seems to be multiple devices.
GPS-GPS-GPS. Please, release a fix that allows the phone to lock on in a few second like every other phone in the market?

SamsungJohn said:
Hello guys,
First things, I am not PR! I have been very busy on my end of things preparing updates, answers for questions, etc. Which brings me to announce that Froyo will be out for your captivate devices tomorrow.
Thanks guys,
TwitterSamsungJohn
Click to expand...
Click to collapse
Yeah... Facebook let us know already. How about releasing some source for KB1 so the devs can get to work? I am missing Supercurio's Voodoo sharpness and sound something aweful

SamsungJohn said:
Hello guys,
First things, I am not PR! I have been very busy on my end of things preparing updates, answers for questions, etc. Which brings me to announce that Froyo will be out for your captivate devices tomorrow.
Thanks guys,
TwitterSamsungJohn
Click to expand...
Click to collapse
Thank you Sir. Great news!
Do you know if this release does anything to fix the GPS?

Vivified said:
Yeah... Facebook let us know already. How about releasing some source for KB1 so the devs can get to work? I am missing Supercurio's Voodoo sharpness and sound something aweful
Click to expand...
Click to collapse
thanks for the update
+1
on the source
you guys posted the epic source to the opensource page 3-5 days before the official push.
The faster, as in today please =) , that you guys post the captivate source the quicker you will start rebuilding relationships here and re-ingriate yourself in the XDA environment.
Any chance of the i897 source uploading to Opensource.samsung.com today?

Officail ics update from Samsung

Hey i spoke to samsung on live chat and they did say samsung infuse will get official ics update.
Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hi i wanted to ask if the samsung infuse 4g would be getting the ice cream sandwich update as you guys promised it would
Simpson: I understand that you want to know if Infuse 4g will get a ICS update in near future. Is that correct?
Visitor: yes
Simpson: Thank you for confirming.
Simpson: Would you mind in holding for a few minutes while I check the information?
Visitor: ok
Simpson: Thank you.
Simpson: Thank you for holding.
Simpson: I can see that Samsung is in close contacts with the Google and all the carriers to release the Icecream sandwich update for Infuse.
Simpson: I am glad to inform you that your phone is in the update list and is close to receive the update however the dates are not confirmed yet.
Simpson: The Icecream sandwich update for your phone will be released as soon as possible.
Simpson: We apologize for any inconvenience caused to you.
Simpson: When ever an update is released for your phone you will get an notification alert on your phone informing you about the released update.
Simpson: We sincerely apologize for the delay caused to you.
Visitor: so you guys confirmed that there will be an update?
Simpson: Yes, but we don't have exact date for it.
Simpson: I’m sorry for the inconvenience.
Visitor: o okay thank you. Do you guys think it will happen this year?
Simpson: I think it will as Samsung is working in this regard with Google.
Simpson: Is there anything else that I can assist you with?
Visitor: no and thank you
Simpson: You are welcome.
Simpson: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Chat session has been terminated by the Samsung Agent

"Visitor: Hi i wanted to ask if the samsung infuse 4g would be getting the ice cream sandwich update as you guys promised it would"
They never promised anything...but who knows miracles could happen and they may not have been just giving you lip service
so... make it happen "the google"!

Samsung Technical Support can you please send me a link when the icecream update is ready for the Infuse 4g.

I highly doubt ICS is ever coming to infuse... but good to see there is a slight hope.
I just want them to release more stable version of official gb

It will take forever
lol even though it will come jelly bean (android 5.0) will probobly be out by then. I mean froyo to gingerbread is small step and took atnt forever to release it. gingerbread to ics is huge step and will take atnt forever to release it to lol. The only reason i want them to release it is for bluetooth and camera drivers. Entropy's rom is awsome and is my daily driver but it doesnt have bluetooth and camera isnt the best quility so if samsung does release official the entropy's rom will be awsome. Yeah a more stable gb rom would be good to cause the one out right now doesnt have hdmi support and only records 720p at 15frames per second

I'm not trying to be a buzz kill but they more than likely for their phones mixed up. This phone is dead to them.
Sent from my MB865 using xda premium

lets hope not
tmease1 said:
I'm not trying to be a buzz kill but they more than likely for their phones mixed up. This phone is dead to them.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
lol im hoping not cause when he replys he does mention the infuse in like 3 of his replys

ross1998 said:
lol im hoping not cause when he replys he does mention the infuse in like 3 of his replys
Click to expand...
Click to collapse
I would try it again with another operator just to see what they say.
Sent from my MB865 using xda premium

Ill try again
tmease1 said:
I would try it again with another operator just to see what they say.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
ill try agian when i have time and post results
Edit: tried agian and the guy said they are working on it with google right now but its not official yet

Maybe ask them by model number (SHG-I997) so they don't confuse it with the "Inspire" again.

Radiotsar said:
Maybe ask them by model number (SHG-I997) so they don't confuse it with the "Inspire" again.
Click to expand...
Click to collapse
The OP was speaking with Samsung not ATT so no reason to get infuse confused with inspire

The person I spoke with did not give me the same reply you got
Valarie: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hello. Will the Samsung Infuse 4g (SGH-1997) be recieving an Ice Cream Sandwich (Android 4.0) update?
Valarie: I understand that you want to know the releasing date of Ice Cream Sandwich for Samsung Infuse 4g. Is that correct?
Visitor: Yes.
Valarie: Thank you.
Valarie: I will be more than happy to assist you.
Valarie: We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by your service provider. Please feel free to check with us periodically for updates.
Valarie: You will get the update information on your phone once the update is released.
Valarie: I apologize for the inconvenience caused.
Visitor: So there is no word as to if this is even being worked on?
Valarie: In live chat support we perform basic troubleshooting steps to get the issue fixed.
Valarie: You will get the update information on your phone once the update is released
Visitor: Alright Thank you.
Valarie: You're welcome. Is there anything else I can assist you with?
Visitor: No thanks.
"Valarie: You will get the update information on your phone once the update is released" This was said twice... Maybe good news? Im trying a diffrent rep.

The release date will be in 2025
Sent from my SAMSUNG-SGH-I997 using XDA

You should keep annoying them with it and they might change their mind lol

Radiotsar said:
Maybe ask them by model number (SHG-I997) so they don't confuse it with the "Inspire" again.
Click to expand...
Click to collapse
Lol. He didn't contact HTC...
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2

Dont put stock in what Samsung has to say as they have little control over the update. ATT has complete control. Samsung may release it to ATT but then ATT may never release it. It is not unheard of. Happens all the time with ATT phones. The euro version gets 1 or 2 updates whle the US version never sees any updates at all.

This is what i got
\
Your Issue ID for this chat is LTK56401028540X
Nicole: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Will the Infuse be recieving ICS?
Visitor: SGH-1997
Nicole: I understand that you want to know the ICS release for your Infuse device. Is that correct?
Visitor: yes
Nicole: Thank you.
Nicole: I will be happy to help you with the details.
Visitor: okat
Nicole: I would like to inform you that, we do not have any information on future release updates. However; once the update is available, it will be posted on our website in the Samsung Download Center or you will be informed by your service provider. Please feel free to check with us periodically for updates.
Nicole: I would like to inform you that, currently, 2.3 Gingerbread is the latest software version for your device. ICS has not been released. Once the update is available, it will be posted on our website in the Samsung Download Center or you will be informed by your service provider. Please feel free to check with us periodically for updates.

I have to agree, it would be awesome if they do bring ICS to our phone. However, it'll be a couple of months before they release a "Leak" of it, and by the time it's released on Kies, I'm sure all of us will be up for an upgrade, and we'll all have the SG3 looking for a Jellybean leak, trying to OC and Theme the hell out of it.. lol..

Guys.... there were articles everywhere stating that att would only release ics to some of their very high end phones. The infuse is not a high end phone anymore. Sammy may make an update... but the chances of us ever seeing it are little as att will abolish it immediatly. Only if someone was in very close contact with sammy....

I agree with you, which is pretty much why we're all here on XDA looking for the latest and greatest for our phone, which is why I applaud and send my MANY thanks to everyone responsible for every Mod/Theme/Firmware update possible. I know I just officially joined this site, but I've been coming to it for quite sometime, to look for ways to mod not just my phone, but also friends of mine who are not as Tech-savy as I am, so I find myself getting asked to mod all my friends phones all the time. Luckily, I find it fun to do, not to mention, it helps me get a better understanding of how things work and why they operate the way they do. but anyhow.. If it is true that this phone will get ICS that's awesome, but if not, well.. atleast it was a nice thought. Even though, it still baffles me that Developers here at XDA can port ROMs from other phones and are getting quite efficient at it too by the way, and it takes manufactures months actually almost a year to release an old outdated Firmware upgrade (Gingerbread) and still had plenty of bugs.. so what's the difference at this point where we get updates from.. lol..

Who do we contact at Samsung about ICS/Jellybean?

This is getting just plain ridiculous. There is just NO CAUSE for this device not to have at least ICS by now. I posted on their facebook page but it "disappeared". Any suggestions on where to contact?

Have you seen this? http://forum.xda-developers.com/showthread.php?t=1777303
ICS is already out for both models P6200 and P6210, now, if you're talking about some specific region idk.
Enviado do meu Galaxy Tab 7.0 Plus usando o Tapatalk 2

FMAranda said:
Have you seen this? http://forum.xda-developers.com/showthread.php?t=1777303
ICS is already out for both models P6200 and P6210, now, if you're talking about some specific region idk.
Enviado do meu Galaxy Tab 7.0 Plus usando o Tapatalk 2
Click to expand...
Click to collapse
Why does everyone in these forums think calling, texting tweeting or emailing any manufacturer is going to get an update released any sooner? Or that you will get an answer as to when it will be released. In every device forum I'm in you get these juvenile attempts to harass a manufacturer to release an update and that's just not how the world works. Do you really think they care that you don't have the update when you want it? They will release the update when they feels its ready to be released and not any sooner no matter how many calls they get.

I beleive the Samsung OS Upgrade Customer Care Manager is Helen Waite. So, I beleive, if someone has a complaint about a lack of a timely OS upgrade on a Samsung Product, they expect us to go to Helen Waite.

kzoodroid said:
Why does everyone in these forums think calling, texting tweeting or emailing any manufacturer is going to get an update released any sooner? Or that you will get an answer as to when it will be released. In every device forum I'm in you get these juvenile attempts to harass a manufacturer to release an update and that's just not how the world works. Do you really think they care that you don't have the update when you want it? They will release the update when they feels its ready to be released and not any sooner no matter how many calls they get.
Click to expand...
Click to collapse
Why did you quote me? I don't want to contact Samsung about firmware updates, the guy from the op wants. I've only posted the link to the ICS FW

FMAranda said:
Why did you quote me? I don't want to contact Samsung about firmware updates, the guy from the op wants. I've only posted the link to the ICS FW
Click to expand...
Click to collapse
I hit quote under the op's post not sure why it quoted yours.

[IMPORTANT] [GUIDE] Getting ICS test builds from Samsung. [Community Project]

Hello guys, with your help, i think we could pressure samsung to release their ICS test builds (with RAM issues) - if they even exist in the first place.
To help, you just have to follow extremely simple steps:
STEP 1:
Enter this website..
STEP 2:
Fill all the required fields.
And insert the following in the message section (Credits to Hetalk):
Dear customer service representative
From previous conversations and official samsung updates, I understand Samsung did try to get ICS working for this device(Samsung S LCD GT-I9003).
It would be really helpful to developers, who are helping a lot of device owners, have a taste of this wonderful version of android, if samsung can help supply whatever source code they had when they tried to get ICS working for this phone.
It will also underline samsung's commitment to their customers of providing them best experience and support.
Hopefully, you will look into this and do the correct thing by supplying source codes, to make sure we stay samsung customer when we plan a new device.
Regards
<insert name here>
Click to expand...
Click to collapse
Or you could be more rude (no swearing, just more aggressive), you can edit that message to suit your needs, and level of anger
STEP 3:
You'll receive an answer in about 24/48 hours.
The answer will *probably* be "We don't have plans to update the GT-I9003 to ICS.
Post the answer in this topic so we take a look at how they're reacting to the huge requests.
Now, reply to that message with the following (Credits to Hetalk):
Dear representative
Your response didn't even remotely answer my query or request.
Please read again and advise.
Regards
<insert name here>
Click to expand...
Click to collapse
Here, you can also edit it to suit your needs.
STEP 4:
Wait for their answer again and post it here.
*Will update when someone reaches this step).
STEP 5:
Please share this topic with anyone that cares, upload the link in your signature, tell your friends and family!
The main key of success here is numbers, huge complaints = Samsung will probably notice us.
Good luck.
-Skander.

Worth a try.

We have nothing to lose. So we should try.
Sent from my GT-I9003 using xda premium

[SAMSUNG OSRC COMMENTS DELIVERY NOTIFICATION]
♦ classification : Mobile Phone ♦
♦ model name : GT-I9003 ♦
Dear customer,
There is not any plan to ICS upgrade for GT-I9003.
It is just file name mistake.
(These days, there are lots of ICS version that publish on website. It affect us.)
Sorry again for the confusion.
Thank you!
Sincerely yours,
Click to expand...
Click to collapse
That didn't answer my question.
They want to get away from this really bad
Alright! pressure time, contact em all.

Nice idea. Give me their email id to contact them.
Less ram is just a fake reason for not providing ICS. If we observe carefully Nexus S which was produced by samsung itself has nearly same specs, same ram etc. but still it gets jellybean update officially by google. Then why not our phone...???

vishal24387 said:
Nice idea. Give me their email id to contact them.
Less ram is just a fake reason for not providing ICS. If we observe carefully Nexus S which was produced by samsung itself has nearly same specs, same ram etc. but still it gets jellybean update officially by google. Then why not our phone...???
Click to expand...
Click to collapse
The problem is that ugly touchwiz.
Anyways, here's the link: http://opensource.samsung.com/reception/receptionSub.do?method=inquiry

As per my personal experience touch wizard takes less ram as compared to go launcher ex which I always use. But still I always get nearly 220 mb free ram for usage.
Samsung is just giving us excuses for not giving ICS.

vishal24387 said:
As per my personal experience touch wizard takes less ram as compared to go launcher ex which I always use. But still I always get nearly 220 mb free ram for usage.
Samsung is just giving us excuses for not giving ICS.
Click to expand...
Click to collapse
That depends, in new valuepacks, touchwiz itself shows how bad it's optimized.
They simply don't want to waste their time with our device, so getting the things they already worked on for developers is enough i guess.

Skander1998, just copy paste your question here and whoever wants to email samsung, will send that same email thru the link.
I'll change it a bit to make sure it goes thru if they could make something that would filter the standard text out.
---------- Post added at 08:16 PM ---------- Previous post was at 08:02 PM ----------
Email sent, albeit a fairly polite one, for a start.

Message:
According to Samsung the device won't receive an ICS update because of RAM issues, but did samsung even develop a working (or partially working) ICS build to find out the RAM issues in the first place ?
If so is there any possibilities for making those source codes open source for download?
Developers in XDA are currently porting CM9 to this device, and those sources (If even available) might be helpful to finally get a working ICS custom ROM.
I do understand that it's not Samsung's job to help with such stuff, but if the work is there sharing it would be helpful.
You can refer to this thread for the development topic on XDA:
http://forum.xda-developers.com/showthread.php?t=1449649
Thanks
Click to expand...
Click to collapse
I tried to be polite.
I liked Hetalk's version even more, it's better, use his version below this post.

Good one. Mine wasn't that polite.
Dear customer service representative
From previous conversations and official samsung updates, I understand Samsung did try to get ICS working for this device(Samsung S LCD GT-I9003).
It would be really helpful to developers, who are helping a lot of device owners, have a taste of this wonderful version of android, if samsung can help supply whatever source code they had when they tried to get ICS working for this phone.
It will also underline samsung's commitment to their customers of providing them best experience and support.
Hopefully, you will look into this and do the correct thing by supplying source codes, to make sure we stay samsung customer when we plan a new device.
Regards
<insert name here>
Click to expand...
Click to collapse

Skander1998 said:
That depends, in new valuepacks, touchwiz itself shows how bad it's optimized.
They simply don't want to waste their time with our device, so getting the things they already worked on for developers is enough i guess.
Click to expand...
Click to collapse
Actually they have wasted so much time to give updates from 2.3.4 to 2.3.6 firmware update. Actually they just dont want to work on building kernel 3.x on OPAM 3630 chipset which they have rarely used for android devices. Anyway I have mailed them. I dont know how to mail in correct manner but I have used little rude language so that they should understand how much people are frustrated with samsung attitude.

Used Hetalk's version. Lets get more people to do this!

Have typed the letter in the above link...but how do i send?? Do i need to sign up??
Plz reply fast..
Sent from my GT-I9003 using xda app-developers app

skander has a link to request form few post ago

woow thats nice idea ,, i try i hope it work >>

Sent!
Edit:
Samsung's answer:
Dear customer,
Thank you for your interest in our product.
There is no plan to ICS update for GT-I9003. Because of RAM issue, we release 'Value Pack' version instead of ICS.
We forward your opinion to our developer, but please do not disappoint it will be not reflected.
Thank you! Sincerely yours,

I added a few lines more...I don't care if its rude...
Dear customer service representative
From previous conversations and official samsung updates, I understand Samsung did try to get ICS working for this device(Samsung S LCD GT-I9003). It would be really helpful to developers, who are helping a lot of device owners, have a taste of this wonderful version of android, if samsung can help supply whatever source code they had when they tried to get ICS working for this phone. It will also underline samsung's commitment to their customers of providing them best experience and support. ""We have uttermost respect for you people as one of the best developers in the world. we are not regretting the fact that you could not provide us with ics due to some insufficiency. but it will be definitely frustrating if you deny us of any help in this regard,to make a working alternate solution for this device Hopefully, you will look into this and do the correct thing by supplying source codes,so that not only we choose Samsung over apple/HTC/Acer/or any other brands but also can motivate others to move into Samsung"""....Regards
Sent from my GT-I9003 using xda app-developers app

I got a same response that skander got.
Replied with
Dear representative
Your response didn't even remotely answer my query or request.
Please read again and advise.
Regards
<insert name here>
Click to expand...
Click to collapse

I would suggest you to ask for a stable value pack.
Means the stock launcher should be worked out.
I saw video of value pack for galaxy s.
That is better than us.
Sent from my GT-I9003 using xda app-developers app