Database Info

[Q] Anyone else unable to purchase apps?

I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.

i was able to purchase apps the last time I checked which was after the 8.2.3.9 update

klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?

canada, should it make a difference? in google?

klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.

No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.

XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).

I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.

Market Enabler, available on the Android Market. Buy the paid version for better features.

I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.

I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above

hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.

Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.

Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error

Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..

what rom are you using buddy?

I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.

Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.

I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution

phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132

I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol

Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?

yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side

I'll check in on this thread too lol. I'm in exactly the same position. No response from google.

Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?

mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.

I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!

dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.

Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA

I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.

I'm also have issues with my Galaxy S2 and Xoom

Same problem here with my Defy. I'm on CM7.2 Nightly build.

Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

[Q] TF300T in India

I'm pretty sure this question hasn't been asked before, but I acknowledge my epic N00b-ness on this topic.
My sister-in-law is a missionary working with street kids in India, and she purchased an Asus TF300T before going back this last time. Her family (us) would like to get her some apps for Christmas (or get her the ability to download whatever apps she wants), and we are in the U.S.A., but none of us know 1) how to download apps (none of us has a smart-anything or tablet-anything), 2) how to download apps for a TF300T and 3) how to do this in India. We don't know if there are different rules for downloading in India when the purchasers are in the U.S.A. (can she use a gift card we buy her here? Can she download from a US site? Or does she need to download from a site in India?).
She could really use some kewl apps to help her with her work. Thanks in advance for any help with this!

technospiritualist said:
I'm pretty sure this question hasn't been asked before, but I acknowledge my epic N00b-ness on this topic.
My sister-in-law is a missionary working with street kids in India, and she purchased an Asus TF300T before going back this last time. Her family (us) would like to get her some apps for Christmas (or get her the ability to download whatever apps she wants), and we are in the U.S.A., but none of us know 1) how to download apps (none of us has a smart-anything or tablet-anything), 2) how to download apps for a TF300T and 3) how to do this in India. We don't know if there are different rules for downloading in India when the purchasers are in the U.S.A. (can she use a gift card we buy her here? Can she download from a US site? Or does she need to download from a site in India?).
She could really use some kewl apps to help her with her work. Thanks in advance for any help with this!
Click to expand...
Click to collapse
I can't tell you the best method to use but I googled "Play Google India" and got many links. Many links show India as the fourth largest market for play store apps.
Use this link and click contact us in the upper right to talk with someone to help with your issue.
http://support.google.com/googleplay/bin/topic.py?hl=en&topic=2450272
Good Luck!

There is an app called play store on the tablet. . You need Wifi to download apps from it. .. lot of apps are free on the play store...I just hope there is Wifi at the place she works. . (If she is in a remote village?)....
You can buy apps on the play store site using (her) Google account and press install. ...and they get downloaded and installed on her tablet once she is connected to Wifi. .automatically whenever and wherever she is
handwritten from my note 2 (N7100)

Unable to Gamestream?

So I bought this device secondhand from some guy on craigslist. I did a factory reset and first thing i tried was to use gamestream. However, after installing my drivers on my PC, my shield is now saying "Update system software to stream games from myPCname." Upon clicking that, it seems that this is already the latest version.
From my assumption, the previous user rooted and did not unroot causing this to happen. Can someone confirm this or lead me in the right direction?

I had the same problem after rooting it, you have to go to the play store and search for Tegrazone (hub orsomething) and press Update
For some reason the play store does not update it automatically

DragonHunt3r said:
I had the same problem after rooting it, you have to go to the play store and search for Tegrazone (hub orsomething) and press Update
For some reason the play store does not update it automatically
Click to expand...
Click to collapse
Thanks! Let me try that tonight.

f3liC said:
Thanks! Let me try that tonight.
Click to expand...
Click to collapse
Cool, let me know if that worked. would help others well

Had the same issue just now. Download Shield Hub from play store. Replaces the Tegrazone. I was just getting unable to connect errors before.
Shame the tegra button cant be reassigned to the new app though

Yup, updating the app was the problem. Thanks!

Google Mobile Service for OPPO Reno Ace (China version)

Dear all,
I am very interested in the OPPO Reno Ace Gundam Edition, which is only available in China.
I do intend to pre-order it when it is available for pre-order.
However, my concern is how do I install GMS to the Reno Ace (China version).
Where can I find the installation guide & apps to install GMS?

Hi, do you know if it will work on T-Mobile or AT&T? i really want to get it too

Feryox2210 said:
Dear all,
I am very interested in the OPPO Reno Ace Gundam Edition, which is only available in China.
I do intend to pre-order it when it is available for pre-order.
However, my concern is how do I install GMS to the Reno Ace (China version).
Where can I find the installation guide & apps to install GMS?
Click to expand...
Click to collapse
GAPPS are installed defaultly, it works fine.
As for the support for t-mobile, I can't give a conclusion. （Cause T-mobile is not available in China, and I had never used it）
I had experienced this device for a whole day and I have to say, Reno Ace is a brilliant device but the only shortage is it's a little heavy and thick.

ysfk7 said:
Hi, do you know if it will work on T-Mobile or AT&T? i really want to get it too
Click to expand...
Click to collapse
If you look at the specs it has many bands. It has the ones I need for Rogers in Canada, which usually means it will also work on AT&T in US.
Vendor is pre-installing Google play before shipping to me but this can usually be done via relevant apk file.

scdoyle said:
If you look at the specs it has many bands. It has the ones I need for Rogers in Canada, which usually means it will also work on AT&T in US.
Vendor is pre-installing Google play before shipping to me but this can usually be done via relevant apk file.
Click to expand...
Click to collapse
Where can I preorder the phone been looking for the past hour and can't find a link for it only the English site for it.

gokou46 said:
Where can I preorder the phone been looking for the past hour and can't find a link for it only the English site for it.
Click to expand...
Click to collapse
I ordered from liaow.com

@Mobile Tracker I have deleted your post as duplicate of https://forum.xda-developers.com/showpost.php?p=80795161&postcount=1
XDA Forum Rules (excerpt):
...
5. Create a thread topic or post a message only once, this includes external links & streaming media.
As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer.
You can bump your unanswered question once every 24 hours
Duplicate threads and posts will be removed
Always post in an existing thread if a topic already exists, before creating a new thread.
Use our search function to find the best forum for your device.
Links to an external source are only allowed if relevant to the topic in hand. A description must be included, no copy & pasting from the original source.
Self-promotion is forbidden, this includes blogs, social media and video channels etc. Random links will be removed.
...
Click to expand...
Click to collapse

ysfk7 said:
Hi, do you know if it will work on T-Mobile or AT&T? i really want to get it too
Click to expand...
Click to collapse
check this
2G: GSM 850/900/1800/1900MHz
2G: CDMA BC0 （ 800MHz ）
3G: CDMA2000 BC0 （ 800MHz）
3G: UMTS(WCDMA) bands 1/2/4/5/6/8/19
3G: TD-SCDMA 1900(f)/2000(a)MHz
4G: TD-LTE bands 34/38/39/40/41(120MHz)
4G: LTE FDD bands 1/2/3/4/5/7/8/12/17/18/19/20/26
4G+: TD-LTE B38C/B39C/B40C/B41C/B40D/B41D/B39A+B41A
4G+: LTE FDD B1C/B2C/B3C/B7C/B1A+B3A/B1A+B3A+B5A/B1A+B3C/B3A+B41A/B8A+B41A

I'm got my Gundam edition today it's as perfect as is expected figure I'd share that my TMobile sim works flawlessly with 4gLte here in Massachusetts see picture for reference. Hope it works the same for everyone else and it already has Google play services u just need to get the play store and ur all set

bosspow said:
I'm got my Gundam edition today it's as perfect as is expected figure I'd share that my TMobile sim works flawlessly with 4gLte here in Massachusetts see picture for reference. Hope it works the same for everyone else and it already has Google play services u just need to get the play store and ur all set
Click to expand...
Click to collapse
u mean google services are already there, only playstore apk needs to be installed? And the google servies will still be there after factory reset?

varun.gid said:
u mean google services are already there, only playstore apk needs to be installed? And the google servies will still be there after factory reset?
Click to expand...
Click to collapse
I don't know about the reset part but it should, I unboxed the phone went straight to the onboard browser and downloaded the Google play services wen I tried to install it, it said I had to remove the version that's already there so I was puzzled went in the app setting and searched didn't find it so I said let me try downloading the play store instead and would u know it downloaded and installed and is running great got all my apps and everything is working that's about all the info I have since I just got the phone maybe 12 hrs ago need some more time with it before I can give more details. Hope this helps

bosspow said:
I don't know about the reset part but it should, I unboxed the phone went straight to the onboard browser and downloaded the Google play services wen I tried to install it, it said I had to remove the version that's already there so I was puzzled went in the app setting and searched didn't find it so I said let me try downloading the play store instead and would u know it downloaded and installed and is running great got all my apps and everything is working that's about all the info I have since I just got the phone maybe 12 hrs ago need some more time with it before I can give more details. Hope this helps
Click to expand...
Click to collapse
wow thats great. can u check if google pay is working with Tap payments? does it allow you to add a card for tap payments?

varun.gid said:
wow thats great. can u check if google pay is working with Tap payments? does it allow you to add a card for tap payments?
Click to expand...
Click to collapse
I haven't checked all that as yet like I said I have only had it a few hrs so far the necessities are all good to go for me that is cuz I don't use Google pay and so on u might have to check that one urself but just to help you out a bit cuz I'm at work currently I went and downloaded Google pay, while it was being downloaded I went into nfc and turned on tap to pay at the time I only saw oppo's wallet app after the download finished the Google pay app popped up and is active in the tap to pay area and ur able to select it instead of oppo's wallet app sorry I can't be of more help but it looks promising. Will give an update if I get the chance to use it

I have had mine for a few days and likewise it seems to work well with the Google services. I only have two issues:
- I am not able to permanently change the default text app (I usually use the Google messages one). It always reverts back to the oppo one. Reading other forums, this seems to be an intentional coloros feature. Have you tried this?
- for some reason, the Google calendar app icon has Chinese writing (the label under the icon). This is the only app doing this. It is not a problem as it works fine but I am intrigued... Have you installed Google calendar and of is it in Chinese?
Tks

bosspow said:
I don't know about the reset part but it should, I unboxed the phone went straight to the onboard browser and downloaded the Google play services wen I tried to install it, it said I had to remove the version that's already there so I was puzzled went in the app setting and searched didn't find it so I said let me try downloading the play store instead and would u know it downloaded and installed and is running great got all my apps and everything is working that's about all the info I have since I just got the phone maybe 12 hrs ago need some more time with it before I can give more details. Hope this helps
Click to expand...
Click to collapse
Good day mate, where did you download the Google Play Services? is it apk? i've been searching thru App Market but no avail. can you help me

joeredheart07 said:
Good day mate, where did you download the Google Play Services? is it apk? i've been searching thru App Market but no avail. can you help me
Click to expand...
Click to collapse
Out of the box I tried to get play service I found the by typing in Google play SERVICES apk and just getting the most recent eg like here:
https://m.apkpure.com/google-play-s...CeHpBQ1F0TG9mcENBTUwxcTFKRl91NVZEUG5LNzlsTE8.
After I got it I tried to install it the phone gave a prompt saying play services is already installed I was puzzled so I tried 3 more times each time it said the same thing "play services is already installed to install please remove the current one from the device" so I said ok it must be on there
Went into the phone setting couldn't find it so I said let me try something else I went and got Google play STORE apk instead here:
https://m.apkpure.com/google-play-store/com.android.vending/download-apk-info
I installed that and it worked flawlessly so I'm sure play services comes on the phone itself hope this was helpful

bosspow said:
Out of the box I tried to get play service I found the by typing in Google play SERVICES apk and just getting the most recent eg like here:
After I got it I tried to install it the phone gave a prompt saying play services is already installed I was puzzled so I tried 3 more times each time it said the same thing "play services is already installed to install please remove the current one from the device" so I said ok it must be on there
Went into the phone setting couldn't find it so I said let me try something else I went and got Google play STORE apk instead here:
I installed that and it worked flawlessly so I'm sure play services comes on the phone itself hope this was helpful
Click to expand...
Click to collapse
thank you mate, did try the last apk coz i have the same issue with the first apk.
great thanks mate, installed it and as you have said it worked.
have you uninstalled all Chinese apps?
do you think that there will be some issues using google play with this China Rom and logging in with our google account?
i think i am paranoid and i am used to global/international rom.

joeredheart07 said:
thank you mate, did try the last apk coz i have the same issue with the first apk.
great thanks mate, installed it and as you have said it worked.
have you uninstalled all Chinese apps?
do you think that there will be some issues using google play with this China Rom and logging in with our google account?
i think i am paranoid and i am used to global/international rom.
Click to expand...
Click to collapse
I would love a global rom TBH but if ur paranoid just creat a new Google account n n log in with that instead of ur personal one or use a VPN

bosspow said:
I would love a global rom TBH but if ur paranoid just creat a new Google account n n log in with that instead of ur personal one or use a VPN
Click to expand...
Click to collapse
sorry for asking again mate, did you also create your own new account?
how about those social media account like IG, Tweeter, or FB? have you installed those and login your account?
so sorry for asking to much mate.

joeredheart07 said:
sorry for asking again mate, did you also create your own new account?
how about those social media account like IG, Tweeter, or FB? have you installed those and login your account?
so sorry for asking to much mate.
Click to expand...
Click to collapse
As soon as u log into Google u go in the app store and get all ur apps so yes I did got fb, insta, Twitter The whole shebang they all work like they work on any other phone