[Resolved] [Q] Removing a device from the market - General Questions and Answers

I was looking at my apps in the Market and under the section where is says which of your devices the app is compatible with I noticed it listed a phone that's not mine. It's an unlocked Samsung phone on T-Mobile. I use Verizon and all Motorola devices. Thinking someone got into my account I changed my password but that device is still on there. Is there any way to disconnect that device from my account and remove it from the listing?

Maybe you are using a Samsung ported rom?
Sent from my toaster.

Well, all of my devices just use the standard rom that comes from Google / Verizon. However I use BlueStacks too. I saw that listed as just "Phone", at least I assume that's what it is. Unless it's my old Droid X. Maybe BlueStacks has something to do with it. It is true that there are no unrecognized purchases on my account.
Edit: Since that's probably the solution. I'll mark this as Resolved.

Related

Leaked RUU with New Radio App Issues

For some reason, I can not find certain apps in the Market like the Astro Key I purchased (mind you Astro app is installed), FiOS Mobile Remote, etc. Any suggestions?
Its because those apps are copy protected, and since the leaked RUU has a build unrecognized by google at this point, those protected apps are not going to show. So unless thats the offical OTA build, those apps will never show because google has to change the market to show copy protected apps for every official build of every phone. So if that software is final, they will eventually show up, if its not, they never will, unless you root your phone and change the build string
Psosmith82 said:
Its because those apps are copy protected, and since the leaked RUU has a build unrecognized by google at this point, those protected apps are not going to show. So unless thats the offical OTA build, those apps will never show because google has to change the market to show copy protected apps for every official build of every phone. So if that software is final, they will eventually show up, if its not, they never will, unless you root your phone and change the build string
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Wow interesting I have the leaked ruu and can still see these apps in the market. Op just send an email over to Google and they will help you out don't listen to this guy. For about 6 hours yesterday I couldn't download anything (got a download unsuccessful error) emailed the market team and got a response back helping me out.
Sent from my ADR6400L using XDA App
I see all the purchased apps as well including the astro pro key and it shows installed..
It's the strangest thing really. Everything else I can download except for those two apps. I will contact Google for help. Thank you everyone.
P.S. I never had this issue when I installed a leaked RUU on my Incredible except from going to Froyo from Eclair.
Agreed. Astro Key is definitely there and I running the leaked RUU.
+1 - Astro Key and FIOS Mobile Remote with leaked radio...
I'll tell you I'm fed up with EA mobile... I purchased two of their apps when I was on T-mobile... And if I'm using any device that's not on Verizon (ie T-mobile, at&t, or Sprint) the apps will show. But on any device on the Verizon network (I've tried the dinc and the TB) it wants you to buy them again. Sadly enough this is a known issue with EA mobile and they actually charge more for the same app on Verizon vs other providers. I wish there was a way to fix the issue myself as their support team has been playing dumb regarding this...
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m00nshake said:
I'll tell you I'm fed up with EA mobile... I purchased two of their apps when I was on T-mobile... And if I'm using any device that's not on Verizon (ie T-mobile, at&t, or Sprint) the apps will show. But on any device on the Verizon network (I've tried the dinc and the TB) it wants you to buy them again. Sadly enough this is a known issue with EA mobile and they actually charge more for the same app on Verizon vs other providers. I wish there was a way to fix the issue myself as their support team has been playing dumb regarding this...
Sent from my Thunderbolt using Tapatalk
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Check out the app called Market Enabler on the market. you can fake your carrier to T-Mobile for the android market.

[Q] Question about Google Account and Xoom

I have a new Xoom on the way. I have an OG Droid. Can I sign into my current Google account that exists on my OG Droid and access my apps when I get my new Xoom?
It would be cool to download all my apps from my current account but didn't know if I could access the account on two different devices.
Yes you can.
Both devices will then be listed in your Google account and you can actually log in and tell it which app's you want on which device.
If you didn't know (I didn't) you can access this "market" online using your Google credentials.
Yes. When you're in the Market and tap "My Apps" you will see (only) purchased apps listed on the left under your installed apps which you may once again download.
*Edit* Land Master types faster than me.
Thanks to both of you. I am looking forward to it!
Sent from my Droid using XDA App
They also have to be compatible with honeycomb as well, or they will not show up.

Can't seem to access paid Market apps...

I've been doing some searching on the subject but all I find is old threads/info or discussions that don't apply to me, so anyway, hopefully someone can help me.
I can't find any paid apps when i search on the Market, however if I follow a direct link or look for them under additional apps for a certain dev/publisher then they show up... Regardless when i click on the price to buy it I get an error that says "The item you were attempting to purchase could not be found. ". If it were a location issue I think I'd get a different error no?
I've had my TF since the summer and I honestly can't remember if I've ever bought any apps directly on it... I've installed plenty of free apps and stuff from Amazon's App store, plus a few apps that I originally bought on my phone (all previously purchased apps still show up under My Apps)... But it's quite possible I never bought any apps on the tablet. Basically i've no idea if this a new or recent problem.
However I can buy apps on my Sprint phone just fine even while on the same account and Wifi connection. I'm in Puerto Rico, which can sometimes find itself in limbo when it comes to things like this but the fact that the market works fine on the phone also makes me think it shouldn't be a location issue. My TF is stock, not rooted, and has the latest updates.
Oh and I have already tried force stopping the market, clearing data/cache for it, restarting the tablet, and removing / re-adding my Google account on the tablet. On the web version of the market it just says any paid app is incompatible with the TF.

WiFi Overseas + Market Help

The device:
GT-P6210 v3.2
Kernal: 2.6.36-P6210UEKL1-CL583281 [email protected] #3
Build: HTJ85B.UEKL1 P6210UEKLI
The sitch:
I'm a US citizen with a US device (I bought through Amazon.com and had shipped to me through a third party). However, I am currently living in Japan on a military installation. When searching for an app on the Android Market, 95% of the time the return is: No results found--even if what I'm searching for is free. I'm assuming the 5% app result (even though it's never what I'm looking for) is because of a similar app posted on the Japanese market (I could be wrong). Using a median to get through to the market (GetJar, etc.), I am able to download free apps, but I cannot buy anything that costs money. I finally emailed the Android App Customer Service and was told it was because of my IP address.
The kicker:
First and foremost, how is it my IP when I have reset my device to factory default and used a US VPN before I logged into the market and was still unable to access apps? But even putting aside that point, here is some food for thought:
I have owned both a Nook Color and Kindle Fire and, after rooting them, was able to access the Android Market just fine. All within the IP address I am currently using.
I have friends here who own Android phones (bought here on the military base through a Japanese phone company) and an Android US tablet. On all three devices they are able to access the market without any problems. Additional info: Friend's devices are SIRIUS α IS06 [au.kddi.com/english/seihin/ichiran/smartphone/is06/index.html] x2, and a Toshiba Thrive 10”; none of friend's devices are rooted.
I had above friend log into my Android Market account on her phone and buy a few apps for me, and she was able to.
Another friend of mine here owns the same Galaxy Tab I do and can also not access the Android Market.
So what is going on? How, exactly, does the market determine your location. And how do I fix it? MarketEnabler and MarketUnlocker don’t work on WiFi only devices.
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
Sent from my GT-P6210 using Tapatalk
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
Sent from my GT-P6210 using Tapatalk
theundeadelvis said:
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
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Yes. I apparently have 3 devices on there and all 3 are always grayed out. It says "This item cannot be installed on your device."
theundeadelvis said:
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
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Click to collapse
The 3 latest apps I've tried are gReader Pro, HD Widgets, and Tabletbar Hider (root). My friend was able to buy the first 2 for me on my account with her phone, but Tabletbar Hider is incompitable so it doesn't show up. When trying to download it from my PC, my friend's newly added phone says "This item is not compatible with your device" while my tablet gives the above error. I've had the market issue with every single app I've tried.
Sent from my GT-P6210 using Tapatalk
Yep, I have access to all three from my 7+. Strange that the options for your devices are grayed out. Hopefully somewhere here will have more to offer.
Sent from my PC36100 using Tapatalk
I forgot to add that if I can get an outside link to the marketplace app, if it's free I can download it fine. I can even browse within the market and download free apps. I cannot search for apps (free or pay) and I cannot buy apps even with an outside link into the marketplace. <--this is all on my tablet. My PC can find apps, I just can't download/buy them because it says I have no compatible devices.
Update from The Galaxy Tab Forum:
Bart Laroc
ref 3. ask your friend to log into her android account on your Tab & see the outcome
check & compare your settings with your friends
on a PC goto Android Market, login with your account, scroll to bottom of the page
click "My Market Account", settings .......... check your Device/s
click on "Orders", click on "Trouble Downloading"
Click to expand...
Click to collapse
Sassapphras
I logged into my friend's marketplace account and was unable to access the market properly. I don't know exactly what I'm supposed to be doing in Devices and Trouble Downloading. My device shows up, as well as an old Nook Color and Kindle Fire, along with my friend's newly added phone. I am now able to buy things from my PC on the marketplace using my friend's phone, but only if it's not tablet specific (which sucks, 'cause I own a tab). As far as trouble downloading, I can download things if they're free. Oddly enough, I can't search for free from my tab's market, but I can download free. If I need to search for something I have to use alternate means (GetJar, Browser, etc.). I can not buy anything, though. And that's especially frustrating since a few of the things I needed to buy are tablet only apps that couldn't be bought from PC market (using friend's phone as device).
Also, my friend tried using her Toshiba Thrive with my market account and was unable to. So I wrong, her tablet can't access the US market. Not even using her own account can she access it. So it seems to be a tablet specific issue. But only "real" tablets, because like I said in a prior post, after rooting a Nook Color and Kindle Fire I was able to download, install, and use the marketplace without issue.
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[Q] How do I find a device's location if I don't have access to it?

So I just noticed recently that a new device has shown up in my Android Device Manager. It is a Samsung SM-G900F, which apparently is a T-Mobile Galaxy S5 (it says T-Mobile in the web version of the Play Store). I only know two people with S5s and they're both on Verizon. I'm concerned someone has gained access to my Google account, so I'm hoping to gain some more information. The device cannot be found in ADM, likely because the app is not installed and set up, but I have access to the device in the web version of the Play Store, so I can install apps to it. So here's my question - are there any device location apps I can install to the phone to help me determine where this device is? I don't really want to confront anybody, but this would give me an indication of whether this could be someone I know. Is there a different method you could recommend to gain any other insight into where this mystery device came from or how it came to be associated with my account?

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