Problem with wifi in Note 10.1 N8010 - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hello, Well I have arrived yesterday and goes all phenomenal Wireless least that I disconnected and reconnected ... it is because I get the Message informing me. Even being in the same room of the router's Up, my girlfriend has a hannspad hannspree tablet under 200 euros and she did not it ever occur to desconectarséle the wifi. Screenshot I leave about the operating system that leads, I would appreciate any possible solution if I'm not returning it because amazon is a shame that it fails because the tablet is death. Any rom that fixes the problem?. Thank you.

John darkkness said:
Hello, Well I have arrived yesterday and goes all phenomenal Wireless least that I disconnected and reconnected ... it is because I get the Message informing me. Even being in the same room of the router's Up, my girlfriend has a hannspad hannspree tablet under 200 euros and she did not it ever occur to desconectarséle the wifi. Screenshot I leave about the operating system that leads, I would appreciate any possible solution if I'm not returning it because amazon is a shame that it fails because the tablet is death. Any rom that fixes the problem?. Thank you.
Click to expand...
Click to collapse
:crying:
I have same problem. when i comeback after work wifi disconecting.... i have to reconnect manualy wifi and then it working ok.... This problem I see when tablet is in sleep mode during a few hours....

It could be a DHCP issue. If possible try to assign the Note a static IP address on the router. Not all Wi-Fi radios work equally well with all Wi-Fi routers. For example, the i9100 had a particular dislike for D-Link routers. I travel a lot and haven't had any issues with the Note connecting, staying connected, and re-connecting in any of the hotels or airports I've used it in.

BarryH_GEG said:
It could be a DHCP issue. If possible try to assign the Note a static IP address on the router. Not all Wi-Fi radios work equally well with all Wi-Fi routers. For example, the i9100 had a particular dislike for D-Link routers. I travel a lot and haven't had any issues with the Note connecting, staying connected, and re-connecting in any of the hotels or airports I've used it in.
Click to expand...
Click to collapse
God idea....i will try static ip!

I had disconnect issues when using wifi and bluetooth at the same time. No bluetooth and disconnect issue went away.

timurak said:
God idea....i will try static ip!
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Click to collapse
After night... the same problem. I dont use bluetooth

timurak said:
After night... the same problem. I dont use bluetooth
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Click to collapse
i´ve bought mine yesterday, and there is this problem too.
help for any solution pls

taita said:
i´ve bought mine yesterday, and there is this problem too.
help for any solution pls
Click to expand...
Click to collapse
I have the same problem

wifi on note 10.1
Mr.Magoo said:
I have the same problem
Click to expand...
Click to collapse
When I first received my 10.1 Note, my wifi didn;t work and I almost returned it as a result. I reset it to factory and magically it started to work. I suggest you do this also.
Ever since then it has been flawless.

I also had this problem out the box on day one with my wifi connection at home. All I did was turn off with the toggle, unplugged my router from the power source, waited one minute, flipped toggle to "On" again and boom - problem solved, has dropped a connection since.
Hope this helps.

Try disable wmm in your router. it fixed mine.

John darkkness said:
Hello, Well I have arrived yesterday and goes all phenomenal Wireless least that I disconnected and reconnected ... it is because I get the Message informing me. Even being in the same room of the router's Up, my girlfriend has a hannspad hannspree tablet under 200 euros and she did not it ever occur to desconectarséle the wifi. Screenshot I leave about the operating system that leads, I would appreciate any possible solution if I'm not returning it because amazon is a shame that it fails because the tablet is death. Any rom that fixes the problem?. Thank you.
Click to expand...
Click to collapse
Had the same problem with mine - constant wifi disconnects. Got it switched over and the new one has been working happily all day without a single drop :good:
If you have the problems described in this thread don't delay, get it swapped out asap.

Wifi problem. Crazing.
aleekwen said:
When I first received my 10.1 Note, my wifi didn;t work and I almost returned it as a result. I reset it to factory and magically it started to work. I suggest you do this also.
Ever since then it has been flawless.
Click to expand...
Click to collapse
When I first received my 10.1 Note, my wifi didn;t work and I almost returned it as a result. I reset it to factory and magically it started to work. After a few days, it didn't work again. I reset it to factory again, it works again. After few days, it didn't again, I reset it again,.....
Endless, it sucks!

Go to WiFi in setting/ advanced setting and make sure keep WiFi on during sleep always on.
Sent from my GT-N8010 using xda premium

wifi issue n8013
toenail_flicker said:
I had disconnect issues when using wifi and bluetooth at the same time. No bluetooth and disconnect issue went away.
Click to expand...
Click to collapse
hi i have the same tablet American edition and am facing the same issue and it's pissing me of so have you found any solution for it yet? :crying:

WiFi problem DIR855
I have the same problem that the Note 10.1 connects to my WiFi network but no data is passed through.
I did a factory reset and then it started to work as it should but after a couple of hours it stopped again.
The D-link DIR-855 has both 2.4 GHz and 5GHz wifi band so I enabled the 5GHz band and I was able to connect to the SSID and access internet, nut only for a few hours.
Now it connects to the netwok but I can´t access internet nor my LAN.
At home I have Huwei router and there it works without problems.
I wonder who to blame if it´s Dlink or Samsung.
Anyone have a solution to this?
I have applied the latest FW

Related

[Q] My only gripe: Wifi not automatically reconnecting

So I love my Atrix 2, btu my only complaint is that the WiFi doesn't automatically reconnect when I get within range of my home or work WiFi. Anyone else have this issue?
My phone does reconnect with wifi reliably but I have had it fail to connect automatically with my car Bluetooth on a few occasions prompting me to manually connect.
Overall, I have been impressed with the ease of connecting, range and speed of my wifi.
Sent from my MB865 using XDA App
voodoomurphy said:
So I love my Atrix 2, btu my only complaint is that the WiFi doesn't automatically reconnect when I get within range of my home or work WiFi. Anyone else have this issue?
Click to expand...
Click to collapse
I dont leave my wifi on for it to be able to do that so its a non-issue for me. I just run switchpro widget and enable wifi when i know im within range and it connects everytime, and fast too.
sent from my Motorola Atrix 2 via Tapatalk
planoman said:
My phone does reconnect with wifi reliably but I have had it fail to connect automatically with my car Bluetooth on a few occasions prompting me to manually connect.
Overall, I have been impressed with the ease of connecting, range and speed of my wifi.
Sent from my MB865 using XDA App
Click to expand...
Click to collapse
Yep same here. I use tasker to schedule my wifi/BT connections. The new wifi on this thing takes so long to disconnect from my new 802.11n router, that my truck's radio gives up on trying to connect when i turn the key on lol. So i have to start the truck, haul ass down my street, or manually connect bluetooth.
Is your Wi-Fi turning Off completely? Or just not reconnecting. I was having the issue of Wi-Fi Turning Off when at home and Wi-Fi is around so I wound up exchanging it for a new one and that issue has gone away so far. Plus it had a bad battery too, when I returned it the chick at Best Buy Noticed a bubble in the battery. That was fun yea considering I had it under my pillow last night and when I woke up the damn thing was like 100 degrees.
I leave my Wi-Fi on when I go to work it automatically connects then once I get home it automatically connects. Weird that your having that problem. Go to Wi-Fi settings then once in click the menu button and click advanced then go to Wi-Fi sleep policy and set it to never.
cuhrazy said:
I leave my Wi-Fi on when I go to work it automatically connects then once I get home it automatically connects. Weird that your having that problem. Go to Wi-Fi settings then once in click the menu button and click advanced then go to Wi-Fi sleep policy and set it to never.
Click to expand...
Click to collapse
I just changed the sleep pattern. Let's see if that correct it.
voodoomurphy said:
I just changed the sleep pattern. Let's see if that correct it.
Click to expand...
Click to collapse
Post if it works.
So far so good. The true test will be when I get home tonight if the system logs into my wifi at home. *fingers crossed*
Edit: Yup, it worked.
Mine did that too but I recently did a factory reset and it connects automatically now as long as the wifi is on.
Glad it worked.
Sent from my MB865 using xda premium
I'm having an odd problem with my WiFi..
I use all Ubiquity Access points (UniFI) and the Atrix 2 is having the same problem the Droid X does, which is that it will connect, work fine for about 2 minutes, then stop passing data all together until wifi is turned off and back on.
With the DX, it was a problem with its chipset and drivers interacting with certain access points (Atheros). The problem was identified by Verizon, but never fixed in 2.2.x with any 2.3 updates having never been tested by me so far.
Is any one else experiencing similar difficulties with their Atrix 2? If so what type of AP is it connecting to if you know.

Flaky wifi - frequently needs disconnecting and reconnecting when using 5GHz wifi

Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
Kaibosh said:
Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
Click to expand...
Click to collapse
Pretty sure this is a Android 5.0 problem. My nexus 6 has this problem as well. I have the AC68U. I am getting my GS6 tomorrow so I will see if it has the problem then. No problems on 2.4 like you.
Turn off the stupid Smart Network Switching.
noticed exactly the same thing, all other devices in the house are perfect, but the S6 loses connection now and then even when next to the router.
No issues using my 5ghz wifi network and the S6, have not had to disable/enable it once for any reason. Tmobile version.
You might try getting yours replaced, 50 times in a day is insane.
Thanks for the replies guys - oddly comforting to see that some others are having the same issue..
@byronhinson - Can I ask what brand of router you have (since both Prod1702 and I are having the issue with Asus routers + Lollipop)
I have exactly the same issue and on top of that the phone gets laggy when it losts the wifi!
However with classic wifi (not 5Ghz), it works fine all the time!
GS6 32Gb - Australian version as well
Same issue here. I hope they will fix it.
No issues here, 5ghz all day long well when I'm home
Sent from my SM-G925T using Tapatalk
I have a AC68U as well (or the T-Mobile 'Cellspot' version of the same), and my Galaxy S6 stays solidly connected to my 5ghz network all day.
Turn Off Smart Network Switching!
Problem solved..
meboy said:
Turn Off Smart Network Switching!
Problem solved..
Click to expand...
Click to collapse
Tried it already. Problem still there..
meboy said:
Turn Off Smart Network Switching!
Problem solved..
Click to expand...
Click to collapse
Mine was never on
Mine was fine last few days... today i have had to toggle the wifi 3 times... only after reading this damn thread last night though... damn karma.. or virus. Lol. Jk. Hope it can be fixed with a software update.
Comando156 said:
Mine was fine last few days... today i have had to toggle the wifi 3 times... only after reading this damn thread last night though..
Click to expand...
Click to collapse
Look at the silver lining - at least you didn't spend an entire day unawares and having to constantly switch wifi off and on to kick it back into gear, before *eventually* (after all of your transferring of data and installation of apps was done) thinking to switch to 2.4 and having it work as I did
Kaibosh said:
Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
Click to expand...
Click to collapse
I had the same problem and my router also is ASUS AC87U , wifi disconnected problem can solved after upgrade your router's firmware.
but there is a very serious problem I found.
on ASUS AC87U 5G wifi + Galaxy S6 , it drain battery very fast and get very high cpu usage at screen off.
it means the phone always keep running and can't get in sleep mode.
connected to another brand router it just be fine, very stable and no battery drain, So, I don't know this is ASUS's problem or Samsung's, that makes me very annoyed :crying:
hope someone can told me how to solve, thanks!
ryu2964 said:
I had the same problem and my router also is ASUS AC87U , wifi disconnected problem can solved after upgrade your router's firmware.
Click to expand...
Click to collapse
Argh - trying to update the router firmware was the first thing that I tried when I found the issue.. Stupid bloody router kept on saying that I had the latest version, but checking the Asus website shows that there's a later version from 2nd April that requires a factory reset after installing - 2 of the things fixed are around wifi issues..
Updated and so far so good, but I guess a couple of time will tell. I'll keep an eye on battery/cpu usage and see how it goes..
Hopefully a router firmware update will fix the 5GHz issue for others that are having the issue too, at least for those with Asus routers.
For all of you who are having this issue, how is your battery life?
Just got my S6 today, same router as the OP (Asus RT-AC87U) and same problem on 5Ghz. Constantly disconnecting and reconnecting to Wifi.
2.4Ghz works fine
5Ghz work very solid on other devices so i'm not really sure what is the problem.
Galaxy tab S 105 and 8.4 works fine on the same router's 5Ghz network.
5GHz for dummies
I was having similar problems, where two Samsung devices in the house were both having difficulty remaining connected to the AC87U router for any length of time. Sometimes they would continually report Authentication Error but then connect happily after a reboot. Other times, they just would not connect.
In my case, it boiled down to dumb user error. I was using the same SSID for both bands, but had mistyped a character in the password for the 5GHz band and so was only able to connect to 2.4GHz band.
Perhaps this will save somebody else some trouble!

Wifi signal strength problem

My Google Pixel began to have very poor WiFi signal strength last week, the strongest signal the device could detect was still far weaker than that of my old Nexus 5 and my laptop at the same location. Sometimes the device couldn't scan for any WiFi signals even though all other devices could. I've tried forgetting and reconnecting to the WiFi, rebooting the device to safe mode to connect, factory resetting the phone, and wiping out all the cache, still won't connect.
P.S. The WiFi I'm trying to connect to is an encrypted university WiFi with very strong signal all across the campus, so there shouldn't be any problems regarding the router. (All my other devices have no problems connecting to it.)
Any ideas on how the cause of my Pixel's problem might be? Thank you!
mooncatcher said:
My Google Pixel began to have very poor WiFi signal strength last week, the strongest signal the device could detect was still far weaker than that of my old Nexus 5 and my laptop at the same location. Sometimes the device couldn't scan for any WiFi signals even though all other devices could. I've tried forgetting and reconnecting to the WiFi, rebooting the device to safe mode to connect, factory resetting the phone, and wiping out all the cache, still won't connect.
P.S. The WiFi I'm trying to connect to is an encrypted university WiFi with very strong signal all across the campus, so there shouldn't be any problems regarding the router. (All my other devices have no problems connecting to it.)
Any ideas on how the cause of my Pixel's problem might be? Thank you!
Click to expand...
Click to collapse
It sounds like a possible hardware problem. Just for giggles, have you tried connecting the phone to another wifi connection other than at the university to try to recreate the problem?
Bruce Lee said:
It sounds like a possible hardware problem. Just for giggles, have you tried connecting the phone to another wifi connection other than at the university to try to recreate the problem?
Click to expand...
Click to collapse
Yes, I've tried connecting to multiple networks (university ones, starbucks, bestbuy, train station, etc.), the phone won't connect to any WiFis. It will simply show "connecting" for a few seconds and either all the signals disappeared from the selection menu or the WiFi shows "saved" instead of "connected". I'm pretty sure it has nothing to do with authentication since the device does the same on open WiFis.
mooncatcher said:
Yes, I've tried connecting to multiple networks (university ones, starbucks, bestbuy, train station, etc.), the phone won't connect to any WiFis. It will simply show "connecting" for a few seconds and either all the signals disappeared from the selection menu or the WiFi shows "saved" instead of "connected". I'm pretty sure it has nothing to do with authentication since the device does the same on open WiFis.
Click to expand...
Click to collapse
That to me sounds hardware related. Have you tried contacting Google about it?
Bruce Lee said:
That to me sounds hardware related. Have you tried contacting Google about it?
Click to expand...
Click to collapse
Yes, I've contacted Google several times, they weren't able to figure out a solution for my problem
mooncatcher said:
Yes, I've contacted Google several times, they weren't able to figure out a solution for my problem
Click to expand...
Click to collapse
Have you tried calling Google about a replacement? It sounds like a there is no other way to fix it.
Just got a Pixel 128gb and the WiFi on it doesn't perform as well as my HTC ONE M8 did.
Don't know if it is having issues or I was just spoiled by my M8.
Bruce Lee said:
Have you tried calling Google about a replacement? It sounds like a there is no other way to fix it.
Click to expand...
Click to collapse
I tried, they told me that since I purchased the phone at BestBuy, they weren't responsible for such replacement; also, they weren't convinced that my phone should be replaced given my reported problems.
I didn't have any previous experience in dealing with such problems with the manufacturer, what suggestions do you have for my situation?
mooncatcher said:
I tried, they told me that since I purchased the phone at BestBuy, they weren't responsible for such replacement; also, they weren't convinced that my phone should be replaced given my reported problems.
I didn't have any previous experience in dealing with such problems with the manufacturer, what suggestions do you have for my situation?
Click to expand...
Click to collapse
Have you looked into Best Buy's return or replacement policy?

Wi-Fi suddenly slow on my Honor 8

Hi
I bought my honor 8 two months ago, and it was working fine until this morning. The internet through the wi-fi connection suddenly became slow. It works for my girlfriend's phone, and both of our laptops, and my phone works fine in other wi-fi networks. This problem is only with our home wi-fi. I checked the speed with speedtest app, and after about two minutes of waiting, it showed the right speed, but surfing is painfully slow.
I did a hard reset on the router, and a cache wipe on my phone, but did not hard reset my phone, because it works on other wi-fi networks.
So my question is: what do you think is the problem?
Thank you for your answers!
Same problem
I have exactly same problem!
Are you using the Nougat beta on your device?
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
I'm not seeing a way to pull up this info right now, but the b360 (Nougat latest beta for frd-l04) release notes mentioned that the "small-packet" wifi problem was "solved" with the latest beta. I updated to it via Charles method and the problem is solved for me. I had it in M6, N7 b320, but it went away with b360.
The way this particular problem manifested was during say, an app update of ~10 or more MB , you would only get about 300-400Kb at a time, so it was ~10 times as slow as it should be on wifi. If you turned off wifi you could see the difference because it would only take a single 10MB chunk to do the update. I don't know if it's the same problem, but it sure was a nice help for my case.
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
p1574 said:
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
Click to expand...
Click to collapse
My phone always showed as normal on Speedtest, which is why I think speedtest is worthless for testing speed ;. What if speedtest is just testing ping response? I don't know what it's doing, but it's a blackbox app that does what it does.
I would be more interested in app behavior results. Browsers should populate pages quickly on wifi, and if they do, then there's no good reason to go to a "speedtest". If they don't well, there's your real speedtest. Or, download something fairly big from the app store (it doesn't have to be anything you'll keep or use, just something over 10MB) and watch each chunk / packet. If they're < 500K each, then you've got that problem that I had.
Google Play uses TCP and UDP 5228 port. Maybe there is a limitation on that port. Ookla speedtest uses only port 8080. I'm not sure what's going on there. I could always see the problems on 5228.
I recently got this phone and find the wi-fi performance slow. My old xperia z2 could get the speeds I'm paying for which is 74mbs but the honour gets about 40mbs
Thank you for all your advices, but I honestly tried everything. I hard resetted my router and phone, I went through all the settings, and still the same. At this point I'm just waiting for a miracle.
p1574 said:
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
Click to expand...
Click to collapse
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
DarkGuyver said:
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
Click to expand...
Click to collapse
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
p1574 said:
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
Click to expand...
Click to collapse
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
''
DarkGuyver said:
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
Click to expand...
Click to collapse
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
p1574 said:
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
Click to expand...
Click to collapse
In that case there is definately something wrong with your router. Hopefully your ISP can fix it for you.

S10e WiFi connectivity issue

Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
settlethestorm said:
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
Click to expand...
Click to collapse
Hi, I have the S10e G970F_MMI - Singapore Snapdragon. Similar issues with wifi and bluetooth turning off immediately after update. Got one message from Wi-Fi control history that said Google Play services turned off wi-fi. I tried disconnecting Play services but that did not help however I am suspicious that it might also have something to do with Bixby Routines. Tried Samsung but no help as my phone is only 13 months old and 1 month out of warranty and I am not in Singapore but stuck in UK. Like you, I am a long time Samsung client with phones, tablets and TV's but I have now lost confidence in them. I tried factory reset and reflashing the custom ROM but no luck. I do hope that you can resolve your wi-fi issue and have a wonderful New Year.
Apparently, Samsung admitted the S10 series suffers from this issue. I noticed it on mine, just in the last month or two, disconnecting intermittently roughly every 30 minutes. I thought it might have been my router, but I realized it's definitely my phone (S10e US snapdragon).
Nothing I tried fixed it. I did disable "wi-fi power saving mode" and wifi auto connect (I have tasker auto re-connect wifi when it disconnects).
I do have "wi-fi san throttling" enabled in developer options, which shouldn't have anything to do with this. HOWEVER, you might try "wi-fi safe mode" under developer options and see if that helps keep it more persistent.
One other suggestion, though it shouldn't matter, is to try assigning a specific IP address to your phone (do this from your router settings, not your phone). And you can search for other solutions online to cut down on radio interference on your home network. Other devices and neighbors might be disrupting the router signal strength, possibly dropping it below a level that causes your phone to drop wifi.
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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Unfortunately I cannot, as the router I have is from my internet provider. I would have to run that to another router and at that point it's just a waste of money. Thank you for the info though! If I get annoyed enough I may buy a cheap router to see if it fixes the problem.
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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My Exynos stopped disconnecting after installing OpenWrt on my Qualcomm router

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