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Phone occasionally locks and drops data

So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium

Ryno77 said:
So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
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same thing happens to me, not sure why. I went through and froze all bloat with titanium backup, and it still happens

It's not something I can make happen, just happens randomly. I have 5 days to return this so I would like to figure it out. If a software update would fix it I would just deal with it for now but I'm not sure what the problem is.
Sent from my SCH-I535 using xda premium

I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.

Ryno77 said:
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
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The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
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ancashion said:
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
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Thanks. I already exchanged and they did not charge me anything. Hopefully I won't encounter that problem again.
Sent from my SCH-I535 using xda premium

Replacement phone just did the exact same thing..... Seriously only one other person has this problem?
Sent from my SCH-I535 using xda premium

No.. tons of us have data issues. My phone hot booted in my hands the other night and it was the first time I experienced it, but I've seen reference to it before.
Your issues are not isolated.
I gave up with tech support and wishing a new phone would fix it and turned to third party development. My first time flashing a ROM. I used synergy and have been really thrilled with it.
Sucks to have to fix a brand new phone. Sucks to be a beta tester for Samsung and vzw.
Sorry for your troubles though.
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Not the dropped data, the unresponsive black screen... Sorry, should have been more specific.
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Ahh.. no. Sorry. Have you tried wiping/restoring the phone? Lame, I know...
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I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium

Ryno77 said:
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium
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Mine does the same thing. Besides the stock stuff, I loaded Pandora, Google Music, Amazon MP3, and Disney's Pirates of the Caribbean: Master of the Seas game. It was nice enough to wait until just after the 14 day return window to start locking up and misbehaving. The only way I could get it back was to do a battery pull. Of course, when I brought it to the store it ran like a champ! If you can get another replacement, make sure it says 'UPDATED' on the box. Those have a newer kernel / baseband and seem to be working better.

All of mine have said updated on the box. I am trying to limit apps for now and will slowly add them if I have no issues.
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Att data down??

Is anyone else having problems with att data services?? I just disconnected from my wifi, and it seems that att data is not working, can't browse the web

No. But I'm in Texas. Depends on the tower you are on.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Mine does the same thing. Usually if I wait just a little bit, it will come on. Never had this problem on GB. Thinking about going back until the new JB ROM gets up and running a little longer. Almost there!
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jondroid2 said:
Mine does the same thing. Usually if I wait just a little bit, it will come on. Never had this problem on GB. Thinking about going back until the new JB ROM gets up and running a little longer. Almost there!
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Mines stock and rooted and will drop the data every once in a while even in the middle of downtown dallas. I just toggle data off then back on and it works.. I get the same issue with GPS... on 2.3.6

Data

Every Rom I try every once in a while my data cuts out . Any advice ?
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toggle airplane mode on/off

It comes back after a minute or so just annoying
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Mine does too. Randomly. It's better with the G1 radio but it still does it. I suspect they'll release another radio down the road that hopefully fully fixes it.

This happens on the stock ROM. It is beyond annoying. But like stated, it happens only once in a while. Even if this does get fixed. I am very interested in knowing what the exact cause is.
Sent from my SCH-I535 using xda app-developers app

Gremlins

Data keeps stalling

Hello, I have searched around but I haven't found anyone reporting this particular issue nor one similar enough to troubleshoot on my own based on those solutions.
I recently began noticing that I was experiencing an issue where data LTE/hspa appears connected, but no information is transmitted. If I put airplane mode off and then back on, data reconnects and all is fine until it happens again. This is occurring multiple times per day.
I am running cataclysm ROM with Franco #40 right now.
Any help would be much appreciated.
Sent from my Nexus 5 using Tapatalk

are you undervolted?

I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
Sent from my Nexus 5 using Tapatalk

dwhogan said:
I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
Sent from my Nexus 5 using Tapatalk
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hes not.
any issues with your provider?

Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
Sent from my Nexus 5 using Tapatalk
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I've seen it happen on occasion. The only thing I would suggest is trying stock to see if you can reproduce.

dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
Sent from my Nexus 5 using Tapatalk
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i have tmobile as well, and had that happening to me several weeks ago. it started happening suddenly, was like that for several weeks, and stopped happening just as sudden. i think it might be an issue with tmo, or something that they are doing. anyways, putting it in airplane mode then back always fixed it for me when it did happen.

Good to know. I will call them if it continues.
Sent from my Nexus 5 using Tapatalk

Also with t mobile and had this issue suddenly start about two weeks ago. Very annoying. I do the airplane mode trick to get it working. Where are you located? I'm in Sacramento, ca

Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
Sent from my Nexus 5 using xda app-developers app

jaimeletelierhay said:
Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
Sent from my Nexus 5 using xda app-developers app
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no.
bars dont turn orange, and a connection is shown. data just stops flowing. turning on airplane mode then back fixes it every time.

Same thing
I am on Metro PCS (t-mobile) and have the same issue as others. Weird thing is I only noticed after activating a replacement Nexus 5 I just received. Can't say I remember seeing this so frequently on the original (wasn't paying as close of attention though).
Probably just something up with t-mobile. Might try reflashing the radios. My original Nexus 5 updated via OTAs where as the replacement came with the 4.4.2 stock image pre installed.

[Q] I randomly lost service and I can't get it back.

I was on YouTube for a while, and I noticed I lost all bars and everything. I still have WiFi connections obviously, but I cannot get service back. I've reflashed my ROM, tried a different ROM, powered down my phone and took the sim card out and put it back in. I'm not not sure what to do.
EDIT: It seems like it's working now, but I have an average of one bar. Any help would still be appreciated. Thanks.
Sent from my SCH-I535 using XDA Free mobile app

poppers162 said:
I was on YouTube for a while, and I noticed I lost all bars and everything. I still have WiFi connections obviously, but I cannot get service back. I've reflashed my ROM, tried a different ROM, powered down my phone and took the sim card out and put it back in. I'm not not sure what to do.
EDIT: It seems like it's working now, but I have an average of one bar. Any help would still be appreciated. Thanks.
Sent from my SCH-I535 using XDA Free mobile app
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It was weird man, one night about 2 weeks ago here at work my signal wouldn't work at all, nothing I did changed it. I changed modems and roms nearly all night. Then an hour before my shift ended the service magically was restored. It was really strange. I'm not sure what to tell you on this, I did some research and looked around but found nothing on it
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ShapesBlue said:
It was weird man, one night about 2 weeks ago here at work my signal wouldn't work at all, nothing I did changed it. I changed modems and roms nearly all night. Then an hour before my shift ended the service magically was restored. It was really strange. I'm not sure what to tell you on this, I did some research and looked around but found nothing on it
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My girlfriend claimed she had the same issue that night as me. She is on straight talk though. Maybe a coincidence, I'm not sure. But my signal is weak now. 1 bar all the time. I haven't left the house yet so I'm not sure about anywhere else
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poppers162 said:
My girlfriend claimed she had the same issue that night as me. She is on straight talk though. Maybe a coincidence, I'm not sure. But my signal is weak now. 1 bar all the time. I haven't left the house yet so I'm not sure about anywhere else
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Just a suggestion but try going somewhere else with the phone other than just your house
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ShapesBlue said:
Just a suggestion but try going somewhere else with the phone other than just your house
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I left the house, went to town, and now the signal is good back at my house. Hmm
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poppers162 said:
I left the house, went to town, and now the signal is good back at my house. Hmm
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Good deal. Yea like I said I had a similar problem at work recently it was odd
From my Wicked S3 running MIUI