3rd time phone unresponsive. How common? HTC should replace with different model - HTC Sensation

I am wondering how many people have experienced the HTC phone just dying for no reason. I just got mine back from HTC last week after they replaced another one (with different IMEI #), but within a day of using it, it shutdown and became unresponsive again. This is the 3rd time that's happened to me. This time, I haven't even rooted the phone, everything was stock. So the issue is definitely with HTC. How common is this happened? Seems like HTC Sensation has a major bug that pops up and no matter how many times they replace it, it's still there. Are there enough of us with this problem that we can demand they replace with better models?

I've had my sensation for a year, so far knock on wood, I've had no problems ( thank God) ! But I've heard of many people with these issues happening. Could be a bad "batch" or something....
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realsis said:
I've had my sensation for a year, so far knock on wood, I've had no problems ( thank God) ! But I've heard of many people with these issues happening. Could be a bad "batch" or something....
Sent from my HTC Sensation 4G using xda premium
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I doubt it being a bad batch this time of the year i think its just a factory defect..
Sent From My Sexy Sensation.

Related

Is the sensation worth it?

I have a desire but plan to get the sensation next week. I have been following the threads on here and there seems to be a lot of issues:
3 types of screen some good some bad,
Poor build quality, creaking handset,
Data issues, cutting off,
WiFi issues, cutting off during screen off,
Sense keeps rebooting.
Would you advise anyone to get the sensation?
Sent from my HTC Desire using XDA App
I think it was worth the upgrade from the DHD, so definitely worth it from desire.
Sent from my HTC Sensation Z710e using XDA Premium App
I also agree it was worth the update from DHD
Go for it. I'm well happy with mine. No real issues at all. There is slight creaking but it's more to do with the outer shell which houses the main body of the device. Overall its a solid piece of kit.
Sent from my brain
I have had majority of new handsets and to be honest the sensation is my favourite
I had the galaxy s2 yes screen is better and a lot faster (3200 on quadrant compared to 2032 on sensation) but the computer software is buggy and that's how you update any firmware pushes , its hard to get videos to play if they are on memory card
I've had iPhone 4 to and the sensation is better also updates are ota
Sent from my HTC Sensation Z710e using XDA App
these threads make me sad
Great, there just seemed to be lot of negatives floating around.
Thank you.
As for eagles I'm glad you took the time to post, really helped. I hope you feel better soon and hope the sadness does not reflect your personality. I hope you are just as helpful on other threads.
Sent from my HTC Desire using XDA App
I've recently upgraded to an unlocked Sensation on Orange from an HD2 and just love it; it doesn't freeze, creak, get hot, reboot, leak light or have a grainy screen. It just sits there, urging me to play with it and enjoy it, like a kid in a toy shop.
All I've done is play games, download music and silly Apps and I've even managed to read some threads here and download the Terminal Emulator to find out which screen I have.
I really enjoyed the HD2 and now have that for work as they supply some postage stamp sized Nokia thing and at 48, I can't see the blighter!
For me, the Sensation was the right move and I hope to enjoy it for many months to come. My son has the DHD and he's sniffing round mine, with his roms and talk of bootloaders!!! He can bog off and buy his own!
I upgraded to the sensation a few weeks ago from the Desire and to be honest the only thing that is better on the Desire than this is having root and s-off. Go for it
Sent From My HTC Sensation using Xda premium App
It's a personal choice...for me it's a great device & upgrade (even from the super Nexus One)!
I upgraded from a DHD and certainly don't regret it. I love this phone!
Sent from my HTC Sensation Z710e using XDA App
Yes.
Asked a similar question in the [Q] forum. Just picked one up.
After hearing approval from my N1 brothers, I concur.
Its worth it.
I read the complain threads here on xda and most of the time the issues are not as bad as the posters make them out to be. I have an Incredible S right now and before that a Nexus One. The Nexus One got so many complaints, but after I brought the phone it ended up being one of the best phones I owned. Same with the Incredible S. As for the Sensation I'll probably get one this summer.
Sent from my HTC Incredible S using XDA Premium App
Yes it's worth it for me! Upgraded from an HTC Wildifre so it's pretty much night and day with the Sensation!
Internal hardware wise the SGS2 are better but OS software implementation Sensation are the best plus the higher resolution support are way good for videos on Sensation, I recommend the sensation over SGS2 anytime. I gave u 1 example on just the lockscreen, with SGS2 u have to drag the whole page right to the top just to unlock it and that is irritating enough for me but with the sensation it unlocks the screen just with a bit slide. So it is still up to u again on what to buy in the end. U have to try it both before u buy any.....goodluck
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totally worth it. best phone i haven't rooted,
Jasand said:
Great, there just seemed to be lot of negatives floating around.
Thank you.
As for eagles I'm glad you took the time to post, really helped. I hope you feel better soon and hope the sadness does not reflect your personality. I hope you are just as helpful on other threads.
Sent from my HTC Desire using XDA App
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and thanks for that. still smirking
Jasand the phone is bound to have a few glitches with software which HTC will fix in firmware updates the only glitch I have is the free RAM which is always around 129mb despite the phone having loads built in ... But I have run a few things at once and not had a slow down just use the built in task manager if your worried but to be honest android does a good job at managing background stuff for you
The only other issue is battery just use juice defender
What I would do however is buy from somewhere reputable as a few of us including me have had faulty handsets (hot battery and I mean HOT)
Good luck in your quest
Sent from my HTC Sensation Z710e using XDA App
I hope Costco has a sensation sale soon I wanna get one

Should I trade?????;

So there's a guy who will give me a new sealed G2X and $100 for my sensation now I had the g2x before and before it got the ota 2.3.3 but the only reason i would be reason I would be trading is for the pure speed of the g2x because let's be real our sensation is slow I mean I have full s-off and custom ROM with no sense and my quadrant still blows Mabey 1800 to 2100 how is that ? Please tell me thats not for long and its only because the roms suck right now on the sensation? So there you have it i love everything else about the sensation specs are better then the g2x but the speed will have you think otherwise Should i trade or wait?
Sent from my HTC Sensation Z710e using XDA App
My Phone is for benchmarking only, too!
Man put TouchWiz on the Sensation and have a look again! Sense is huge! And the g2x is not faster
Have you used the g2x it blows the sstion out speed wise and i have a sensation its just faster but I don't know why I wanna keep my sensation because like i said the specs are better nobody wants to say it but we all know the Tegra2 has the uperhand ....
Sent from my HTC Sensation Z710e using XDA App
g2x has too many problems. I wanted to love g2x over sensation but it put me down with all the issues.
nucentury08 said:
Have you used the g2x it blows the sstion out speed wise and i have a sensation its just faster but I don't know why I wanna keep my sensation because like i said the specs are better nobody wants to say it but we all know the Tegra2 has the uperhand ....
Sent from my HTC Sensation Z710e using XDA App
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I have the G2X and no it doesn't blow the Sensation out of the water. First off, before I removed Sense, the Sensation has always opened apps and interacted with apps faster than the G2X. It also loads Google Maps faster as you scroll through the map. Browsing has always been smoother while scrolling through the pages and the two games I play the most, run smoother on the Sensation. Really the only thing the G2X was faster at was the UI but now that I am using ADW with Sense removed, my Sensation us as fast as my G2X. If you want, I can show you a video of how fast my Sensation is.
I care more about real life experience rather than what some beanchmark is telling me. Quite frankly, I don't even believe most of these benchmarks as I don't think there using our asynchronous processor correctly.
Sent from my HTC Sensation 4G using XDA Premium App
Lol, take it from me. DO NOT GET THE G2x. Even Tmobile and LG are trying to wash their hands off it right now. If it does get an update or the so called update in few weeks, it will most likely be the last. I seriously doubt they will be able to fix ALL the problems. I was lucky enough to get exchange my G2x for Sensation and so far it has worked right. The one thing that didn't work for me and i needed was BT A2DP. The random reboot i could deal with but imagine you are talking to someone and bam, your phone is rebooting. You wake up the the sound of your phone rebooting .... Please read up on the G2x forum and don't say we didn't warn you.
PS: Make sure if you do get it that the 14days grace period is valid and go from there.
cenwesi said:
Lol, take it from me. DO NOT GET THE G2x. Even Tmobile and LG are trying to wash their hands off it right now. If it does get an update or the so called update in few weeks, it will most likely be the last. I seriously doubt they will be able to fix ALL the problems. I was lucky enough to get exchange my G2x for Sensation and so far it has worked right. The one thing that didn't work for me and i needed was BT A2DP. The random reboot i could deal with but imagine you are talking to someone and bam, your phone is rebooting. You wake up the the sound of your phone rebooting .... Please read up on the G2x forum and don't say we didn't warn you.
PS: Make sure if you do get it that the 14days grace period is valid and go from there.
Click to expand...
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The Gingerbread update is available now from LG and August 8th at Core locations.
Sent from my HTC Sensation 4G using XDA App
The main reason you want to trade the Sensation for a G2x is their Quadrant scores? Really?
Sensation doesnt need him.. Would end up making a thread cuz he bricked it anyway.. Benchmarks mean nothing and if your so in love with the samsung ya should get it
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joshndroid said:
Sensation doesnt need him.. Would end up making a thread cuz he bricked it anyway.. Benchmarks mean nothing and if your so in love with the samsung ya should get it
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Samsung???
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I'v been using the galaxy s2 since propably a week after it came out..and I can say this phones is ABSOLUTELY AMAZING!!
I hardly get the random reboots ever. And currently there are a lot of updates.
And in terms of specs im sure the galaxy s2 is better as it has more ram, alot more storage and the exynos chipset is also faster. It also has super amoled plus.. or are you after the tegra version?? :l I suggest i9100
http://www.gsmarena.com/compare.php3?idPhone1=3875&idPhone2=3621
Sent from my GT-I9100 using XDA App
And who is talking about GS2, some here doesnt read he's talking about an LG G2X, dude my wife have the G2X and I will never exchange my Sensation for hers
Utorrent76 said:
Samsung???
Sent from my LG-P999 using XDA Premium App
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Same sheet haha
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Lol, ok easy mistake to make im in bed just reading through forums feeling like a zombie nd I was wondering with what the x was for in that case htc sensation is well better.
Sent from my GT-I9100 using XDA App
The only thing u would use the LG G2x for is a shim for my wobbly patio table.
Sensation 100% man. Maybe the only thing u wanna do is flash a ROM without sense 3.0 and Ur good
Sent from my HTC Sensation 4G using XDA Premium App
i just came from the g2x and i wouldnt go back too many problems you have to mod that phone heavily to make everything work, the only problem i have now with my sensation i got today is the video camera? does any mode record in 30fps cause its not working on mine
Besides the software problems have you seen the chin on that phone? I think it might be bigger than the chin on my face.
Keep your sensation
danz8509 said:
i just came from the g2x and i wouldnt go back too many problems you have to mod that phone heavily to make everything work, the only problem i have now with my sensation i got today is the video camera? does any mode record in 30fps cause its not working on mine
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It should record 1080p at 30fps in well lit situations. Doesn't do so well in situations with no light.
I'm definitely disappointed with the sensation 4g. It lags a lot in my opinion. While sense is a beautiful UI, it is just to heavy. I bought this phone off contract ( 549.99 Plus tax) thinking this would be it. The fast phone that I have been waiting for and I swore to myself to not buy another samsung phone but looks like I'm gonna get the Hercules or whatever galaxy s 2 is coming to tmobile. At the end of the day you have to see what's best for you. I honnestly do not care about the ahs display, its very nice don't get me wrong, but I rather have the wvga phone that is just smoother on a day to day basis. Iam almost certain that a lot of people are a bit disappointed with the sensation. The truth is it underwhelms. Come on 1.2 GHz dual core and it lags?
It lags? Haven't noticed it really. Been using Leedroid since day one (yesterday) and adw launcher.
The o2x is a disappointment like all lg phones. They should just stick to something they are good at like televisions.
On paper it's great but software is trash.
Sent from my HTC Sensation Z710e

Anyone with touchscreen issues got your phone replaced?

My phone is giving me so much problems that I'm about to get it replaced? Did anyone try this and got a working device. I'm on T-Mobile USA btw.
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I'm on T-Mobile UK... Nah, I haven't tried that. Not really worth the hassle. If I did and was unsuccessful, i'd smash it and claim for a new one. (Insurance).
Good luck playa'!
Sent from my HTC Sensation using XDA App
You can call tmobile and tell them your issues and they'll walk you through many troubleshooting steps to try and resolve your problems. sometimes they even actually work!
There are somethings that they will replace your phone pretty quickly like touch screen being nonresponsive or the speaker not working among others.
There are quite a few things that will void your warranty tho. If you have any physical damage, water damage or have rooted your phone.
Assuming your phone is still under warranty and they can't fix the defect with their troubleshooting then they will few glad to replace it for you for a newly instituted fee of $5. Shipping will be paid both ways via UPS.
Sent from my HTC Sensation 4G blazing Coredroid v2.1
And by the way, yes. I had my first TMOUS sensation replaced due to touchscreen issues. Had my new one for a couple of weeks now and haven't had one problem with it!
Sent from my HTC Sensation 4G blazing Coredroid v2.1

Mytouch 4g I Luv You

This thread might seem unnecessary but I'm making it anyway.
I recently acquired a sensation and it had the touchscreen lockup issue that had to be solved by returning it to HTC. Ofcoursre HTC had to be a **** and charge me 160 to fix the ****ty phone saying warranty seal was broken. So simple. I went with it. Haven't gotten it back yet.
Whatever the point is this mytouch 4g has served me the longest without any issues whatsoever for the past 6 months. I dropped this phone on the subway six times now without any noticeable damage and I don't use a case. The build quality is exceptional and I can't thank HTC enough to design the metal ring around the screen.
I'm grateful to this community and HTC. But this sensation will be the last HTC I own. And this mytouch 4g, I'm never gonna sell it. Ever. Its the best phone I ever had. People who has problems usually speak up like this so I thought this would be a nice addition.
Sent from my Glacier.
I love my glacier too, although I'm not sure I'm gonna stick with Tmobile after this contract
Sent from my HTC Glacier using XDA App
Yea me too man, I'm gonna keep this phone even when I get the nexus.
Sent from my HTC Glacier using XDA App
I adore my MyTouch 4g. This is my first Android phone and I've compared to many other models that I have seen and continue to. I have to say that I have yet to find another phone that I would hands down say is superior. The cpu is amazing. The amount of RAM is more than I have ever needed. The size of the phone is perfect for me. And development has been phenomenal.
Are the front and rear cameras off center? You bet. Does that affect their operation or in any way slow this beast down? Nope.
Sent from my HTC Glacier using XDA App

Is the Sensation still worth?

I was wondering if the Sensation is still worth buying? Browsing through this forum I found many people having some problem or the other..is it really a bug magnet or what?
Sent from my HTC One V using XDA
Oh yeah still a good phone and getting better
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craven667 said:
Oh yeah still a good phone and getting better
Sent from my Sensation 4G using xda premium
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This is the longest I've ever owned a phone lol. If I can get a good deal I might jump to the One S in a few months for the camera and the body but i really love my Sensation
Awesome device...Get it before it's too late
And what about the problems
Sent from my HTC One V using XDA
I've had my Sensation since this past August and after many hours spent tinkering, trying out custom ROMs, the only problem I've ever had is that I don't see an icon when I get voicemails. I saw the notifications initially but after unlocking it at the end of that August I haven't seen the icon again.
If something happened to mine, I would consider another model but I'd probably try and scope out a good deal on another Sensation 4G. It's a great phone!
considering the low price it goes for on the used market its completely worth it!!!
Does it beat the EVO 3d?
Sent from my HTC One V using XDA
They're almost the same phones - Evo3D has dual cameras, 3D display and larger battery (can be bought for the Sensation as well) and 1 GB RAM (instead of 768).
Take your pick.
It's very worth, due to the lower price. I like my sensation
It's a good phone, you can get them quite cheap off eBay, mine cost very little (comparatively speaking).
Great phone, still loads of support from devs
I haven't experiences any problem like dust under the screen or the like. Everything works great, and sense4 functions well.
If you want a used and cheap phone get the sensation. But i advise you, if you're going to spend big then look for other phones like the Galaxy Nexus or wait for the GS3.
ShAaShAy said:
And what about the problems
Sent from my HTC One V using XDA
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I've had mine since october of last year and haven't experienced any problems at all. Is there anything specific you are worried about?
my first android phone and its really great with the ARHD by mike1986
ShAaShAy said:
And what about the problems
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What problems? Before to buy Sensation I watched a lot of videos on Youtube, read a lot of fourms etc - haven't find any problems, and while using also there's no problems. And mine is rooted and Sense 4 is just great, no need for One S.
Sensation is way to go
so i just got myself a Sensation XE, exchanged my One V since that was a good performer yet still had many defects, and woahhhh i'm absolutely LOVING this XE!
Thnx to everybody for their replies! i'm completely happy with my choice and jus can't stop lookin at the big boy..
Yep. I thought it was a bugfest here too but since the price started to get really cheap last month I bought one and surprisingly it was well worth it. Very fast and responsive on ICS (specially when on Custom rom). Development is superb too. Only issue I have is the poor battery life but these can be solve by buying an aftermarket battery (something like anker or chichitec w/c has 1900 mah).
I bought mine for $250 last month
Sent from my HTC Sensation using XDA

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