Help, Xoom won't load, probably memory's full - Xoom Q&A, Help & Troubleshooting

Hello everyone, I think I might have bricked my Xoom and I desperately need help.
I have a non-US WIFI/3G MZ601 Xoom - locked, not rooted or modded. Never updated the original Android 3.2 either. Only installed some apps, but nothing more.
Two days ago, after transferring some mp3s trough gMTP I think I ran out of free disk space on the Xoom and I got an error. I disconnected the Xoom from the program and then exited. There was no hint of a problem. After my battery died, I tried to reboot, but I get only the M-logo and after a while the system reboots. I was thinking that maybe the system won't start because the disk is full but it might be something else.
I tried Power+Vol Up - it reboots, but still hangs. I did Power + Vol Up and then Vol Down - I have the bootloader options and I can reach the Android recovery screen.
My main problem is that I badly need to download some data from it before resetting. It's important for my work and that's why I need a way to get my data out of the Xoom before resetting. I tried mounting it with mtpfs, but obviously it doesn't work without a running Android. I called the Motorola service, but they offer only a Factor Reset. And since all my info is on my internal memory (no external sd-card), they said I'd lose everything.
So my question is is there any way to reach the data on the internal memory without a working Android. Preferably a Linux solution, but I could find a Windows if needed.
I already used the Android recovery to erase the Cache - it didn't help.
After some research I found about some tools which Motorola offers. I wondered if using
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
would delete my users data.
I know it's easiest to Factory Reset it, but I use the Xoom for work, it's important for me to find a way to get that data out. Another option is for example to use some Data recovery tool after the Factory Reset, but I'm not sure if the Factory Reset reformats all the partitions and if anything is recoverable from it afterwards.
So...if anyone has any suggestions, I'd be very thankful!

Did you solve your problem?
AFAIK you can use adb to pull files off your xoom.
There is a Linux version. You have to download a lot of files plus the Motorola drivers for the Xoom.
There is a lot of info on this forum and elsewhere on using adb.

i'm not a Xoom genius and the following is only how i understand things, if i'm wrong someone please correct me
those fastboot commands only put the stock Motorola firmware on the device and will not wipe your user data. you have to format the internal sd card for that to happen which is a separate partition from the system, boot, and recovery partitions
if your tablet is still locked and Motorola can't help, then i suggest unlocking your Xoom and flashing a custom recovery and see if that lets you boot your Xoom or at least lets you get to it via adb shell. you can pull files off the tablet that way. it's command line, but it's something

Hi and thanks for the replies.
Yes, I pulled my files with adb, which was great, since I was so not ready to lose them.
Afterwards, I Factory Reseted the Android, which fixed the boot, then I updated to 4.0.4, Unlocked it and Rooted it. Now, everything works, except for the 3G which is detected, but there's no data transfer. But right now I don't need it that much, so it doesn't matter. I love having a rooted device!

No 3G could be an apn setting problem. Whenever i couldn't get 3G working (rare on a Xoom i think) it was wrong apn settings.
I think you have to have 'date enabled' in Mobile Settings as well.

Yeah, but I rooted it with the Everest Nightly edition, so I suppose it's some kind of problem of the release. Because before rooting, my 3G worked fine, now I see the icon with the signal strength but when I disable the Wifi and enable the Data transfer, there's no connection. It seems that something is Disabling the Data transfer, but all the places from where this can be done are set to Enable. It's very strange.
elkedra said:
No 3G could be an apn setting problem. Whenever i couldn't get 3G working (rare on a Xoom i think) it was wrong apn settings.
I think you have to have 'date enabled' in Mobile Settings as well.
Click to expand...
Click to collapse

Related

[Q] Stuck on boot animation - sdcard not mounting

I have no idea how this happened, but basically my XOOM has spontaneously broken itself. I was using it like normal, just watching some videos over TVersity and I noticed it started running a little slow. So I restarted it and it never got past the boot animation and hasn't since.
I figured I would try a factory reset under Recovery, but it won't work because it can't even find the internal sdcard. I can't mount the sdcard, I can't wipe it, I can't do anything with it.
I'm hoping someone here might know what to do? Or if not, how can I remove all traces of ClockworkMod Recovery so I can exchange it without them claiming I somehow broke it?
Could reflashing the boot and recovery with the stock images possibly fix this problem, or are they also kept on the internal sdcard and therefore untouchable while the XOOM is in this state?
If your pc can recognise your xoom and connect, you can flash the official images from Moto and recover your xoom with adb, unlike me.
http://forum.xda-developers.com/showthread.php?t=1108505
This thread has all the info you need to reflash to your stock Xoom.
But then again, you may not need to go this far. Perhaps just hang around until someone with much more knowledge can help you.
flombs said:
If your pc can recognise your xoom and connect, you can flash the official images from Moto and recover your xoom with adb, unlike me.
http://forum.xda-developers.com/showthread.php?t=1108505
This thread has all the info you need to reflash to your stock Xoom.
But then again, you may not need to go this far. Perhaps just hang around until someone with much more knowledge can help you.
Click to expand...
Click to collapse
Thanks for that, I'll hold out for an easier solution but I appreciate your advice as a fall-back plan
I wish I could have that as a fallback plan. Can't even connect my Xoom to my PC. oh...wait...

[Q] Any way to fix a boot loop without wiping all data?

My stock, untouched, unrooted HTC One S has randomly got itself stuck in a boot loop. It goes through the 'quietly brilliant' screen, onto the 'htc one' screen and then it restarts. I am desperately trying to recover my files and photos from the memory before I try a Factory Reset, because while these.threads mention ways to recover deleted files, these.posts from the OP suggest that it doesn't work for files lost to a factory reset.
Things I have tried:
Selecting the 'Recovery' option from the bootloader shows a black screen with green arrows on it for about 10s, but then the green arrows change to a red triangle with a '!' in it and it eventually reboots into the same loop.
Connecting to the phone using ADB over USB fails as the device is unseen. I believe this is failing because the phone is locked, and/or does not have USB debugging enabled on it??
The Fastboot tool does seem to be able to see my device, but from what I can tell fastboot is more used for flashing ROMs, and I'm not really trying to do this.
So my questions are:
Does anyone know of a way to access the files/folders on my device in its current state?
Since the SD card on the One S is fake, is there a way for me to fix the section of memory that boots the device, whilst leaving the storage bit untouched?
Any advice is greatly appreciated as I've got a lot of personal photos and videos on the device. I didn't think to back them up because on previous phones they've always been safely accessible on a physical card =(
Thanks in advance,
Tom
Hi Tom,
I'm not familiar with stock recovery, as I unlocked and rooted my device almost immediately. So I'm not really sure, but here are some suggestions anyway:
Try and see if vol-up or -down gets you in a state where you can get adb when booted into stock recovery.
You can also try and fastboot boot directly into a custom recovery image, but that may not be possible with a locked bootloader.
If not, I'm afraid you're SOL, since unlocking wipes the storage.
-Jobo
I cant think of any way to recover from this situation except reflash ruu but then your sd card is wiped. Did you not activate dropbox?
What about vol down and power, rebooting into HBOOT? Then can't you dd if sdcard of?
Or fastboot pull /sdcard/ C:\Users\User\Desktop\sdcard
Sent from my locked, tampered ville
I'm in the same situation, it happened on Thursday night (the 8th), when did your's start? I'm struggling to find a solution for this as well. The closest I've got to anything is that on Linux Ubuntu, when I book the phone connected to my laptop one the second (out of three) boot screens it recognizes the device as an inaccessible HTC Phone, disappearing then once it reboots. Nothing is accessible.
Thanks all for your replies. I'll try to respond in order...
@Jobo - Sorry to be a noob, but how do I boot into stock recovery? The Recovery option from the HBOOT screen fails like I said above. Regarding fastboot, does it let you boot into an image that is stored on your PC? Is that how it works? Obviously I'm not going to be able to get an image onto the phone without most likely wiping everything. FYI, my HBOOT screen says ***LOCKED*** on it, but the phone was bought outright so it is not locked by a provider.
@gazknight - I saw Dropbox more as a solution for the One S's limited storage capacity. Since I didn't expect to go over the fixed limit, I didn't really think I'd need the service. Backing up for security's sake would obviously have been a good idea but then I've never had a phone break quite so suddenly as this so I didn't think to do that.
@usaff22 - I can get into HBOOT successfully, but in this state (or whilst in the FASTBOOT menu) my SD card is not mounted and not visible over USB. Does the DD command require a mounted drive? Also, is it a LINUX command? I'm running Windows on my laptop, but with the Android SDK installed. I tried FASTBOOT PULL, but that's not a recognised command when I try it; listing the commands available only shows options like 'flash', 'erase', 'format', 'boot' etc.
@nickrr1 - Mine went bad just a few days before yours I think. I see what you mean, I think; on Windows, when I leave the phone connected via USB for the duration of its boot loop, a mounted drive does appear for just a few seconds, but if I click it it says "Please insert a disk" and then it's gone within a few seconds.
tommy_g003 said:
Thanks all for your replies. I'll try to respond in order...
@Jobo - Sorry to be a noob, but how do I boot into stock recovery? The Recovery option from the HBOOT screen fails like I said above. Regarding fastboot, does it let you boot into an image that is stored on your PC? Is that how it works? Obviously I'm not going to be able to get an image onto the phone without most likely wiping everything. FYI, my HBOOT screen says ***LOCKED*** on it, but the phone was bought outright so it is not locked by a provider.
@usaff22 - I can get into HBOOT successfully, but in this state (or whilst in the FASTBOOT menu) my SD card is not mounted and not visible over USB. Does the DD command require a mounted drive? Also, is it a LINUX command? I'm running Windows on my laptop, but with the Android SDK installed. I tried FASTBOOT PULL, but that's not a recognised command when I try it; listing the commands available only shows options like 'flash', 'erase', 'format', 'boot' etc.
Click to expand...
Click to collapse
Locked means the bootloader being locked/unlocked, not the SIM's state.
dd if of should work after typing adb shell. Have you tried flashing a recovery in fastboot? I need the sdcard partition number though, for the dd to work.
It is fastboot flash recovery recovery.img (recovery should be named recovery.img and placed in the fastboot folder)
Edit: tried this?
http://forum.xda-developers.com/showthread.php?p=25557817#post25850720
tommy_g003 said:
@Jobo - Sorry to be a noob, but how do I boot into stock recovery? The Recovery option from the HBOOT screen fails like I said above. Regarding fastboot, does it let you boot into an image that is stored on your PC? Is that how it works? Obviously I'm not going to be able to get an image onto the phone without most likely wiping everything. FYI, my HBOOT screen says ***LOCKED*** on it, but the phone was bought outright so it is not locked by a provider.
Click to expand...
Click to collapse
As I said, I'm not familiar with stock recovery and I don't have it installed.
After you select recovery from hboot, and before it reboots again, does it respond to the volume buttons?
Yes, you can fastboot boot into a recovery image without copying the file to the device:
fastboot boot recovery-cwm-ville.img (substitute the actual file name of the recovery image. but im not sure whether this requires an unlocked bootloader.)
As usaff22 pointed out, **LOCKED** means bootloader locked, not provider SIM locked.
usaff22 said:
Have you tried flashing a recovery in fastboot? I need the sdcard partition number though, for the dd to work.
Click to expand...
Click to collapse
He can not flash recoveries since his bootloader is locked.
The sdcard partition is /dev/block/mmcblk0p36
EDIT: Here is another thought:
Have you tried booting into safe mode? (Power on the device, when on the boot splash hold vol-down and keep holding until you feel a long buzz or until you see 'safe mode' in the lower left corner of the screen.) If not, you can try to fastboot erase cache and even fastboot erase userdata. This should not erase your sdcard, just your apps and app data, but it might get your device back into bootable state, if the bootloop was caused by a user app or some corrupted user data.
usaff22 said:
Edit: tried this?
http://forum.xda-developers.com/showthread.php?p=25557817#post25850720
Click to expand...
Click to collapse
That will erase the sdcard. The whole point of this thread is to save the sdcard contents.
touch of jobo said:
That will erase the sdcard. The whole point of this thread is to save the sdcard contents.
Click to expand...
Click to collapse
My bad. Sorry.
I wonder if the following will work:
dd if=/dev/block/mmcblk0p36 of=C:\Users\UserAccount\Desktop\
Have you tried the wipe user data option in HBOOT? Not clear storage, if I remember correctly there is another option to wipe user data.
usaff22 said:
I wonder if the following will work:
dd if=/dev/block/mmcblk0p36 of=C:\Users\UserAccount\Desktop\
Click to expand...
Click to collapse
It will not. dd must be run on the device. What would work (on a linux host) is this:
(adb shell dd if=/dev/block/mmc0p36) > ~/rescued_sdcard.img
But still .. you would need to be able to get an adb shell first.
Thanks so much for your time and suggestions on this. I've tried a few things now, but to no avail so far...
ADB - Still no luck with this. I think this is expected because of the state my phone is in... I have read that it needs to be actually booted up, and with USB Debugging enabled for it to work.
Safe Mode - No joy. I can use a long press of Volume Down to get a long buzz, but then it still reboots a few seconds later.
Recovery Boot - Selecting Recovery from the HBOOT menu and then pressing/holding the Volume Up and Down buttons does not seem to have any effect. I'm not sure exactly when I should be pressing them, but I have tried a few different methods and it always ends up on the same red triangle screen.
Fastboot - This does seem to be connecting, but because the damn thing is locked I'm getting access errors when I try to do anything useful...
fastboot erase cache works, but then rebooting normally or with safe mode both fail as usual.
fastboot erase userdata fails with a "remote: not allowed" error.
fastboot boot ville_recovery_signed.img posts success at reading the image file but then it fails at the 'booting' stage with the same remote access error.
HBOOT wipe - My only two options relating to data at the top level menu are 'FACTORY RESET' and 'CLEAR STORAGE'. I have not tried selecting either of these, so I am not sure of any deeper options, but I did research these options and it does seem like they will likely wipe my SD data. I am wondering though if maybe the FACTORY RESET might save my data on the SD partition. This is the opposite of what an HTC support guy told me though.
Also I found a report of another poor guy having the same issue this week. Add 'www' to the following: peoplesrepublicofcork.com/forums/showthread.php?p=4528285 (soz, I can't post links yet)
>_< Why didn't I just back up my photos & videos!?!
UPDATE:
So after a bit of back-and-forth with HTC's tech support over the last few days, I got some instructions from them to use the Factory Reset...
HTC: "...I would like you to perform a factory reset of the phone. This will erase all data saved to the memory of the phone, but will not clear the phone storage..."
ME: "...Will the Factory Reset really spare the 'storage' as suggested, or is this wording aimed at phones with a physical SD card?..."
HTC: "On the HTC One S there are 2 different types of storage. The phone memory and the internal storage of the phone. A factory reset will erase all data from the memory of the phone, but leave the phone storage intact, it is easiest if you think of phone storage as an internal SD Card. There are 2 settings on the phone which reflect this, a factory reset and the option to clear storage. If you choose a factory reset of the phone your internal storage should remain intact and your photos will not be wiped from the device."
So I did the Reset, and the phone now boots, but I've lost all my photos and videos. They don't show up on the phone; they don't show up on a mounted drive; they don't even show up using typical 'undelete' software on the mounted drive. Thanks for the great advice, HTC!
Now my last option is to follow this thread, but this will involve me knowingly voiding my warranty on a piece of hardware which I already know is potentially unreliable.
So I think I'm just going to give up....
What a drama...
@tommy_g003
How did things work out? Did you manage to recover your data after the factory reset?
I have exactly the same bootloop problem you described and I'm beyond despair. Over the past couple of weeks I've used an app on my phone (PCM recorder) to record interviews for my master thesis. I've backed up several of them, but not all... I have gone above and beyond to get these interviews and there is no way I'll be able to redo them. I really truly cannot lose these recordings!
I think at this point I'd rather even sacrifice my phone by physically removing the storage from it and somehow recovering the data from it, but I have no clue whether this is even possible.
I read a thread (androidforums. com/htc-wildfire-s/560123-unrooted-wildfire-s-bootloop-help. html - remove spaces in url) that describes how to re-flash the stock ROM when not rooted. Presumably this can fix the bootloop, while not deleting the internal storage. Does anybody know if something like this exists and works for the One S as well?
jazzmijnhv said:
I read a thread (androidforums. com/htc-wildfire-s/560123-unrooted-wildfire-s-bootloop-help. html - remove spaces in url) that describes how to re-flash the stock ROM when not rooted. Presumably this can fix the bootloop, while not deleting the internal storage. Does anybody know if something like this exists and works for the One S as well?
Click to expand...
Click to collapse
Running a RUU will erase your sdcard. So will unlocking your bootloader. Don't do it.
You can try booting up in Safe Mode (power down, boot back up and as soon as you see your boot splash (quietly brilliant) hold vol-down until youre fully booted.
You can try erasing your data and cache partitions in fastboot, and then booting back up.
Both of these suggestions were already offered in this thread so you probably tried already, but just to make sure.
Finally, you can look at the unbricking tutorial in the development forum, and see if the same method can be used to extract partition #36. Personally I've never had to unbrick/downgrade, but maybe someone familiar with the process can weigh in. If this is possible, you can then mount it and extract the files from it. Since you're not unlocked and you can't unlock (without losing your data) you'll have to be able to get into download mode by powering up holding vol-up.
I haven't really got any further with this. My One S now works, but I'm avoiding using it for now until I've imaged & extracted its storage for a salvage op (see the link in my post above) and I'm too lazy to go about rooting etc. right now in order to do this.
I had the exact same issue as you, multiple times now.
First time I did a factory reset and everything was erased (pics, videos, downloaded apps, etc).
After that I'm just doing clear storage - which removes all the apps that were installed and all configuration, but my photos, videos, and all other documents remain intact.
Fix bootloop without losing data
After my phone shut down because of the % of the battery, it was low, phone got stucked on samsung logo after power up. I dont want to lose data on my phone, how can i recover data first and then factory reset it, or to access device without losing data, is it possible? If its not, ill do the factory reset....

[Q] fastboot device without loosing data. Possible?

Hello!
Lets start with this. I have a big problem with my nexus s. A few day ago following problem occured. Everytime if i switch it on it seem to stuck in the booting mode. I can see the colored X on the display but the system wont start. I have stored some sensible and important data on the phone. Mostly pictures and some other data.
How could i get an access to this data? I have already read about diffrent methods in the forums but mostly any of this methods would mean that all my data will be erased.
Do you know any similar threats or tutorials here?
I would be very thank full for any help. Because i wont to avoid the hardware based solution by removing the memory and try to get access to it afterwards.
francoooom said:
Hello!
Lets start with this. I have a big problem with my nexus s. A few day ago following problem occured. Everytime if i switch it on it seem to stuck in the booting mode. I can see the colored X on the display but the system wont start. I have stored some sensible and important data on the phone. Mostly pictures and some other data.
How could i get an access to this data? I have already read about diffrent methods in the forums but mostly any of this methods would mean that all my data will be erased.
Do you know any similar threats or tutorials here?
I would be very thank full for any help. Because i wont to avoid the hardware based solution by removing the memory and try to get access to it afterwards.
Click to expand...
Click to collapse
Pure stock?
Sent from my Nexus S using XDA Premium 4 mobile app
well..pictures and other media files are saved on the flash memory so it's not difficult to access to them.
if you already have a recovery you can access to memory by:
pwr+vol up > in fastboot select recovery with volume buttons and confirm with power.
once you get into recovery go to memory and storage> at the end of the list you find "mount usb storage">connect phone with usb to a pc and save img/photo and other things.
if you don't have it you can flash it, it won't compromise your data.
if you are looking a way to save data from apps such messages and other things similar, follow the procedure on developers.google.com to flash the rom but stop it before erasing the memory and re-flashing the rom; one time the same thing happens to a friend and this have "unlocked" the device so it have completed the boot and allow to save everything before flashing the new rom
hope this will be helpful..

System UI Stopped Running

Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
RCEPaul said:
Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
Click to expand...
Click to collapse
Damn that's crazy I be knowing how you feel like when you make that one mistake and it messes up your phone if your able to use a custom recovery I suggest you flash it and find a decryptor zip to remove decryption from your device and then factory restore from twrp or you could do a hard reset from your phone to factory restore just make sure you remember the last Google account you used when you set up your phone account as to your data like pictures and stuff if you wipe threw custom recovery you won't lose that as internal storage is its only partition not wiped by factory reset however with stock recovery factory reset wipes data and internal storage partition
([emoji813]9/[emoji725]/9[emoji813])
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
RCEPaul said:
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
Click to expand...
Click to collapse
That's interesting if I knew I would of told you
([emoji813]9/[emoji725]/9[emoji813])
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
RCEPaul said:
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
Click to expand...
Click to collapse
Xda is your friend you need to research and next time keep it simple modifying there phone is not for everybody it's a process and something can always go wrong cause you can't plan for everything
([emoji813]9/[emoji725]/9[emoji813])

Suddenly my phone bricked. Need help

Phone was working ok yesterday all day, then I has to take a flight to another city and timezone. When I arrived everything still was ok for about 1 hour, then I wanted to login in the hotel wifi and it wasnt showing the networks. Tried turning on mobile data ando it wasnt turning on either. Rebooted the phone, didn't work. Then I tried to go to the settings and I got an error message "Settings isnt working" and shuts the window. Another message that suddenly appears is HTC Mobile data Lite isnt working.
Tried with info settings > settings > clear data and cache. Didnt work.
Rebooted by holding power and volumen buttons, didnt work.
Went to boot options it says is locked and that ”File" wasnt found.
They boot to recovery gets stuck on the red warning with a triangle image.
Lastly the phone got stuck on reboots, after I do they security pattern it shows they splash screens and logos, reboots and asks for the pattern again.
Never flashed or did something with system files or kernels on this phone.
Wanted to try factroy reset but when I was able to go to the home screen and connect the phone to a Mac using the app AndroidFile Manager..? It said 8gb available to select, which seemed wrong as my phone was almost 60gb full, so wasnt sure it was going to be a good backup.
Any help on what can I do to backup ando solve the issue?
Thanks!
Clear system cache if that's an option.
Factory reset.
If that doesn't get it it will need a reflash. The flight may have caused a Single Event Upset, which is more likely to happen at high altitudes.
The hotel wifi is also suspect, root kit.
Lastly it could be a mobo failure or other hardware issues.
Is possible to clear cache if I can't access home screen? Any chance of backup before factores reset?
I don't think was wifi, didnt have a chance to connect to it or something
I think your stock rom has encrypted your phone's memory . If you want to S-OFF you can try a TWRP recovery otherwise you can install a RUU rom at home. All your data will be destroyed.
Figured out how to wipe partition cache...didn't help. Still stuck on boot loops.
All your data will be destroyed.
Click to expand...
Click to collapse
So there is no method to pull my data out of the device before trying to flash something into it?
Try starting it in safe mode. May take a few tries.
If you get it into safe mode, grab the data.
That's probably your last hope.
This is one big reason I always use a phone that supports an SD card. I use the SD card as the data drive; all critical data goes here. I then redundantly and regularly backup the SD card.
The data drive provides a buffer if the OS crashes/burns and most times is unaffected.
Everything I need to do a full reload/restore is on my data drive. It's time staggered backed up on multiple flashsticks and hdds.
I've lost whole databases before; lessons from the U of hard knocks tend to stick... and suck.
blackhawk said:
Try starting it in safe mode. May take a few tries.
If you get it into safe mode, grab the data.
That's probably your last hope.
This is one big reason I always use a phone that supports an SD card. I use the SD card as the data drive; all critical data goes here. I then redundantly and regularly backup the SD card.
The data drive provides a buffer if the OS crashes/burns and most times is unaffected.
Everything I need to do a full reload/restore is on my data drive. It's time staggered backed up on multiple flashsticks and hdds.
I've lost whole databases before; lessons from the U of hard knocks tend to stick... and suck.
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Already tried safe mode before your reply. Didn't work either.
Oh well, gonna go for the factory reset then.
Thanks for your help.
xmago said:
Already tried safe mode before your reply. Didn't work either.
Oh well, gonna go for the factory reset then.
Thanks for your help.
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Try a few more times... play with it.
Been trying, keeps rebooting after entering the security pattern.
I can go to emergency call, it shows com.android.phone is not working but if I click wait after a while it shows the phone UI, I can take screenshots and move the volume bars... one time I don't know how or why, I left the phone while I read something else, on the pattern screen and I had the "Do you want to transfer files" message ... so this gives me hope that I will be able to either go to the system 1 time, or that the ADB is detected so I can pull data.
Tried fastboot boot twrp.img from power shell, but got the warning device won't boot. I guess because I didn't unlocked it and wipe the data first.
Found stock ROM that matches my CID/MID/Carrier, etc. Can I use this to flash something into my phone and fix the booting problem without wiping data?
xmago said:
Found stock ROM that matches my CID/MID/Carrier, etc. Can I use this to flash something into my phone and fix the booting problem without wiping data?
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The problem is likely in the user data partition itself. Start flipping firmware around all bets are off. Be a lot safer if you could get it into safe mode to retrieve the data.
blackhawk said:
The problem is likely in the user data partition itself. Start flipping firmware around all bets are off. Be a lot safer if you could get it into safe mode to retrieve the data.
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Gonna keep trying to enter system then, maybe I get lucky.
The zip I downloaded had other zips inside and I can't open or extract them, windows says they are not valid. So I downloaded a different ROM from a different site, and had the same issue. Is this normal? Don't want to be flashing corrupt zip files obviously
xmago said:
Gonna keep trying to enter system then, maybe I get lucky.
The zip I downloaded had other zips inside and I can't open or extract them, windows says they are not valid. So I downloaded a different ROM from a different site, and had the same issue. Is this normal? Don't want to be flashing corrupt zip files obviously
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The only boot loop I had where I needed data eventually booted into safe mode by itself after a couple tries at normal booting, convenient.
The next time it happened, a few days latter I was ready, lesson learned, always backup data.
As for the files, you're in deeper then I ever had to go. A factory reset be easier and safer if the rom isn't the source of corruption. You got yourself between a rock and a hard place. Personally I would have written the data off by now and factory reset. Of course that's because almost all the data was backed up.
Use the exact same rom.
Someone here can spot what's wrong though with your methods... have patience.
Seems I'm screwd. Did a factory reset, now I'm stuck on the Internet configuration screen after selecting language. Networks don't appear and I got the same "HTC Mobile Data Lite" error screen saying isn't working.
The top bar has a lock and only NFC is turned on. Can't pass that screen.
xmago said:
Seems I'm screwd. Did a factory reset, now I'm stuck on the Internet configuration screen after selecting language. Networks don't appear and I got the same "HTC Mobile Data Lite" error screen saying isn't working.
The top bar has a lock and only NFC is turned on. Can't pass that screen.
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Try pulling the sim card.
blackhawk said:
Try pulling the sim card.
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Didn't have one, then I inserted it again, no change. This was the original problem when I got in to the hotel, couldn't turn on wifi or mobile data.
Not sure what else to try. Wanted to try with a custom ROM or something, but can't unlock bootloader, because I can't get the identifier token since I can't get to the debug settings to turn on OEM unlock.
Fastboot oem unlock command is giving me an error.
The status of my software (on the bootloader) says modified, not sure if is it because I tried to boot a twrp.img (but afaik I understood should have been wiped after a reboot)
Extracted the zips with the RUU tool and got some img files, maybe I should try to flash some of those files.
Before you try anything else get the right procedure from an expert here. Otherwise you may trash the one or two shots you might have have.
I'm not that expert but there are members here that are. Sorry to see you having so much trouble...
I had the same problem,
This is processor fault .
the solution that i found to solve this problem is turn off the phone and heat the back cover under the camera using heatgun or hairdyer for about 30sec, don't make it too hot, then power up the phone and long press hardly the back cover under camera using your tumbs while HTC logo comes up. This makes my phone succesed booting up and the signal show up again. Once the phone turn up, just backup everything.
If the signal not showing up and wifi not working , you can use bluetooth tethering or using "gnirehtet" for reverse usb tethtring from computer.
*important : when the phone turn on, go to setting to delete the lock pattern/pin to make your phone not locked.

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