lumia 800 crashes randomly and after loading music - General Questions and Answers

I have a nokia Lumia 800 on the Telecom NZ network, it randomly crashes, and resets itself, basically stuck on the Network Provider (TelecomNZ) logo after reboot. Also noticed after I add music / videos to my phone it crashes. This was happening before I upgraded to new Nokia and Windows Phone Firmware, and after the Nokia and Windows Phone Firmware update.
Current firmware:
OS Version: 7.10.8773.98
Firmware Revision Number: 1750.0805.8773.12220
Hardware Revision Number: 112.1402.2.4
Please Help...any ideas!?
Apologies if I posted this in the wrong thread.:cyclops:

MutleyNZ said:
I have a nokia Lumia 800 on the Telecom NZ network, it randomly crashes, and resets itself, basically stuck on the Network Provider (TelecomNZ) logo after reboot. Also noticed after I add music / videos to my phone it crashes. This was happening before I upgraded to new Nokia and Windows Phone Firmware, and after the Nokia and Windows Phone Firmware update.
Current firmware:
OS Version: 7.10.8773.98
Firmware Revision Number: 1750.0805.8773.12220
Hardware Revision Number: 112.1402.2.4
Please Help...any ideas!?
Apologies if I posted this in the wrong thread.:cyclops:
Click to expand...
Click to collapse
Post here in Lumia 800 thread, u will get more definitive answers there:
http://forum.xda-developers.com/forumdisplay.php?f=1379

Related

Hardware Version A and P

Start --> Settings --> system --> About --> Phone
i got one treo 750 (Unlocked) after 5-6 weeks tuchscreen stoped responding and i got second one also (UNLOCKED) i had it for a few weeks
BUT there is one intresting difrence between too
First one with faulty tuchscreen have hard ware version "P" and new one "A"
-------------------------------------------------------------------------
googd one faulty tuchscreen
Software version: Software version:
TREO750-1.16-RWE TREO750-1.16-RWE
Hardware Version: Hardware Version:
A P
Serial Number Serial Number
PRGXXXXXXXXX PRGXXXXXXXXX
Phone Number: Phone Number:
Unknown Unknown
Firmware Version: Firmware Version:
1.27.0b.00 1.27.0b.00
IMEI: IMEI:
35269901168XXXXXXX 35269901165XXXXXX
SA Number: SA Number:
XXXXXXXXX XXXXXXXXXX
question is the hardware version related to falty screen as im not only person who have same tuchscreen problem ?
whot is the diftence between two versions A and P ?
are there any other ?
im experincing the same problem. the device was working fine on WM5 and sometimes the touchscreen stops responding and then works again. I upgraded to WM6 it worked fine for a week then again, after a soft reset the 1st touch on the screen respondes then nothing happens again. Checked the hardware version it's "P"
I have version A. I've had the phone for almost an year and never had a problem with the touch screen.

Selecting Proper ROM on HTC HD 7

I have the HD7 for two months. I tried to unlock but found that already in 7392.
I realized that I had to reflash.
I work too much. And my utter error 262 which means that trying to pass the wrong ROM.
And because I was not sure about the origin of the unit spoke with the company I bought it and told me that it is European. I did anakataxi numbers according to http://forum.xda-developers.com/showthread.php?t=924333 and I get = 16901.401 = 1.69.401.01 1.09.401.01 ie 2.1 BR: RUU_Spark_HTC_Europe_1.09.401.08_Radio_5. 51.09.06_ 22.23.50.09U_by_ansar. Again stubbornly refused to be correct. I tried to pass all 3. Vodafone_ELL operator, CV 168 with CIDs VODAP006, VODAP026, VODAPD18, VODAP033, VODAP405, VODAP031, VODAP032, VODAPP25: Did I say maybe, but in vain ... Dropped to 2-3 days but has stiffened so much that you will go through.
Where can I get wrong.
Let me note here that I reset the appliance before you try.
I give all the information I give my device:
OS version: 7.0.7392.0
Firmware version n º: 2250.09.16901.401
Hardware version n º: 0002
Radio Soft: 5.54.09.21_22.23b.50.10U
Radio Hardware: A.102.0.D4
Bootloader: 1.69.2250.0 (117833)
Chip SOC version: 2.2.5.0
Sincerely,
Peter

[Resolved] [Q] Downgrade SPL 5.11.2250.1 with SLSPL from ansar

Hello
Im new in this forum, and i dont speak english. Sorry for that.
Anyway i Have
Device: HTC 7 Mozart
Firmware: 2250.21.51101.401
OS Version: 7.10.7740.16
Bootloader: 5.11.2250.1
My question is "can i downgrade with this slspl"
Code:
http://forum.xda-developers.com/showthread.php?t=1196183
boneszbo said:
Hello
Im new in this forum, and i dont speak english. Sorry for that.
Anyway i Have
Device: HTC 7 Mozart
Firmware: 2250.21.51101.401
OS Version: 7.10.7740.16
Bootloader: 5.11.2250.1
My question is "can i downgrade with this slspl"
Code:
http://forum.xda-developers.com/showthread.php?t=1196183
Click to expand...
Click to collapse
Hi,
It is designed for the bootloader that you have!!
After flashing you can
- flash any signed 401 ROM you like or
- flash an RSPL/HSPL and then flash any custom ROM
Regards, ansar
Are you sure?
I Have SPL 5.11.xxxx not 5.10.xxxx
I dont want, broken my phone
If this is a true u can edit your topic, becouse name may mislead.
problem with downgrade
hy,
got realy big problem,got a htc 7 mozart with original t-mobile branding,debranded with eu version,chevron didnt worked so i updated over zune till mango 40,tought actual windowbreak would fix my jailbreak problem,but **** happens, windowbreak isnt for htc yet,so i testet chevron again,no luck,now i recovered over zune back to start for testing chevron again,but no luck too,so i would flash again with some other firmwares, cause wlan connection has problems too with actual firm.The main Problem now:I cannot flash any other firm, think its the bootloader now,your flash doesnt work too, whats now,this device is killing me.My Omnia 7 didnt make such problems.
Actual Information bout phone:
os:7.0.7389.0
firm:2250.09.13001.401
hard:0004
fhardsw:5.71.09.02a_22.51.50.21U
fhard:A.102.0.D4
Boot:5.11.2250.1(133487)
chip:2.2.5.0
Please Help me
boneszbo said:
Are you sure?
I Have SPL 5.11.xxxx not 5.10.xxxx
I dont want, broken my phone
If this is a true u can edit your topic, becouse name may mislead.
Click to expand...
Click to collapse
Hi,
You simply do not know what you are talking about
Regards, ansar
Okey anasar. Good news is flashing is completed.
Telephone reboot and i see SPL-1.28.2250.3.
In this moment i run DFT_RSPL_WP7FG2_LAUNCH and Complited, but telephone dont rebootet and my SPL is still 1.28.2250.3 not RSPL. I try again but this same result.
What can i do it now?
SCREEN #1 SPL - i746.photobucket.com/albums/xx109/boneszbo/20111230067.jpg
SCREEN #2 Load OS (In left top i see text BLDR 1.28.2250 MODEN N/A) - i746.photobucket.com/albums/xx109/boneszbo/20111230069.jpg
OS Normal Load NoDo
HTC 7 Mozart
OS Version: 7.0.7004.0
Firmware: 2250.09.12803.113
Bootloader: 1.28.2250.3
Chip SOC: 2.2.5.0
Please tell me how can i downgrade bootloader to 1.10, maybe now that work, but i noob and i dont now how
EDIT:
i Update this ROM
Code:
http://forum.xda-developers.com/showthread.php?t=858599
After RSL/HSPL Install succesfull. Thank You ansar you are the best man !!
If i have money i donate you to great work. But now is New Year and need money.
boneszbo said:
Okey anasar. Good news is flashing is completed.
Telephone reboot and i see SPL-1.28.2250.3.
In this moment i run DFT_RSPL_WP7FG2_LAUNCH and Complited, but telephone dont rebootet and my SPL is still 1.28.2250.3 not RSPL. I try again but this same result.
What can i do it now?
SCREEN #1 SPL - i746.photobucket.com/albums/xx109/boneszbo/20111230067.jpg
SCREEN #2 Load OS (In left top i see text BLDR 1.28.2250 MODEN N/A) - i746.photobucket.com/albums/xx109/boneszbo/20111230069.jpg
OS Normal Load NoDo
HTC 7 Mozart
OS Version: 7.0.7004.0
Firmware: 2250.09.12803.113
Bootloader: 1.28.2250.3
Chip SOC: 2.2.5.0
Please tell me how can i downgrade bootloader to 1.10, maybe now that work, but i noob and i dont now how
EDIT:
i Update this ROM
Code:
http://forum.xda-developers.com/showthread.php?t=858599
After RSL/HSPL Install succesfull. Thank You ansar you are the best man !!
If i have money i donate you to great work. But now is New Year and need money.
Click to expand...
Click to collapse
Hi,
Enjoy your brand bew device!!
regards, ansar
problem with jailbreak
hello i try to jailbreak and as i see there is nothing for me yet
OS version:7.10.7740.16
Firmware revision number:2250.21.51101.111
Hardware revision number:0004
Radio software version:5.71.09.02a.22.51.50.21U
Radio hardware version: A.102.0.D4
Bootloader version:5.11.2250.1(133065)
Chip SOC version: 2.2.5.0
for jilbreak htc hd7
hi all
i have a hd7 spl 5.11.2250 and try to downgrade and jilbreak but not lucky
so i need help. any body can help me???????????????????
hd7 problem
Hello all!
I have a problem.
I want to unlock my hd7 phone^
Code:
OS Version: 7,10,8107,79
Firmware Version: 2250,21,51101,401
Nome version of the equipment: 0002
Software version: a_22 5,71,09,02, 51,50,21 U
Hardware version: A, 102,0, D4
boot version: 5,11,2250,0 (134,578)
Version of the chip SOC: 2,2,5,0
And in my hd7 16 gb memory.Is this europe region or asian?Thanks!If that europe region, may i unlock by ansar rom's http://forum.xda-developers.com/showthread.php?t=1196183
Thanks!!!
Phone not recognized by ROMUpdateUtility.exe
hi ansar.
i'm a really noob and i've no idea how to downgrade my htc hd7.
well, i know that you solved this problem, but i cannot downgrade my phone using your method.
what i do:
1.close zune and all other applications on pc
2.turn my phone off
3.go to the tricolor Bootloader screen
4.run ROMUpdateUtility.exe and follow instructions
the problem is, that when i start ROMUpdateUtility.exe , it just can't recognize my phone.
below the sign Image Version is nothing and below Select from below is nothing except the button Update
information about the phone:
htc hd7 T9292
OS version: 7.10.7740.16
Firmware revision number: 2250.21.51004.401
Hardware revision number: 0002
Radio software version: 5.71.09.02a_22.51.50.21U
Bootloader version: 5.10.2250.0(132968)
i really hope you can tell me what am i doing wrong.
pleease help me.
thanks ahead, maxxes
Please Help me to install RSPL/HSPL on my htc 7 mozart
I am not able to install Rspl to my phone.
After follow all steps in ( DFT_RSPL_WP7FG1_LAUNCH ) it says successfully change Spl to Rspl but there's all same.
and not change to Rspl.
Please Guide my.
PHONE INFORMATION :
Name: HTC 7 Mozart
Model: HTC 7 Mozart
Software: Windows Phone 7
Total Storage: 7.20 GB
Available Storage: 5.58 GB
OS Version: 7.0.7004.0
Firmware revision number: 2250.09.12210.061
Hardware revision number: 0004
Radio software version: 5.50.09.18_22.24.50.09U
Radio hardware version: A.102.0.D4
Bootloader version:1.22.2250.10(110809)40
Chip SOC version: 2.2.5.0
MAC address: F8-DB-7F-86-89-79
SIM ID: 89910704910009427355
INFORMATION DISPLAYED when switching on the phone with volume down button :
IN RED _________
PD67*** MFG SS-BC (4K)
SPL-1.22.2250.10(110809)
MicroP(LED) 0X07
TOUCH C1(v69)
IN GREEN_________
SD SANDISK 7580MB CLASS0
Partition Info-v211v413
IN BLUE______________
IN WHITE_____________
Serial

[Q] Samsung Omnia W sms error

Whenever I am using my omnia w with data connection on in 3G mode I am unable to send sms. If I switch data connection off, I can send sms. The problem persists with all service providers. What should I do?
Firmware revision: 2424.11.11.7
Hardware revision: 23.15.0.8
Radio software: 0424.11.11.7
Radio Hardware: 0.0.0.800
Bootloader version: 5.11.17.0
i'm facing the same problem on 3g with my samsung omnia w(GT-I8350)
OS Version : 7.10.7720.68
Firmware revision: 2424.11.11.7
Hardware revision: 23.15.0.8
Radio software: 0424.11.11.7
Radio Hardware: 0.0.0.800
Bootloader version: 5.11.17.0
chip SOC version : 0.74.2.1
SMS with 3G data on
An update named "Samsung update for Windows Phone" was rolled out yesterday which fixes the problem of sending a text message with 3G connection. Connect your phone to your PC and update via Zune. The problem should be solved.
Note that OEM updates will increase the Firmware version (I'm seeing reports of people on KK7 firmware). Firmware updates have a distinct tendency to break various hacks. For example, Windowbreak and other provxml hacks only work on Samsung phones with firmware prior to KK2.
sms problem fixed with the latest firmware available through zune
This is my firmware with sms bug:
OS Version: 7.10.8107.79
Firmware revision: 2424.11.12.5
Hardware revision: 23.15.0.8
Radio software: 2424.11.12.1
Radio hardware: 0.0.0.800
Bootloader: 5.12.29.0
SOC: 0.74.2.1
Zune doesn't find a new firmware.
Omnia W no brand, Italy.
Are you sure there ss there a new firmware?
Revision?
Thank you.
OS Version: 7.10.8107.79
Firmware revision: 2424.12.01.1
Hardware revision: 23.15.0.8
Radio software: 0424.12.1.1
Radio hardware: 0.0.0.800
Bootloader: 6.1.2.0
SOC: 0.74.2.1
SSK the Gr8 said:
OS Version: 7.10.8107.79
Firmware revision: 2424.12.01.1
Hardware revision: 23.15.0.8
Radio software: 0424.12.1.1
Radio hardware: 0.0.0.800
Bootloader: 6.1.2.0
SOC: 0.74.2.1
Click to expand...
Click to collapse
Did you get by Zune or Samsung Customer Service?
diabolik1981 said:
Did you get by Zune or Samsung Customer Service?
Click to expand...
Click to collapse
zune......
I have the same problem in Sweden.
No update availabe on Zune.
Talked to Samsung, and they have no ETA on the next update...
*Sigh* I really like the phone, but since I send a lot of SMS and use a lot of data connectivity it's just about useless for me in this state...
Samsung asked to send Omnia W to customer service in Italy!!!
New firmware released by Zune.
Firmware 2424.12.2.02.2
Radio 2412.2.1
Didn't get my update
Hey guys, I got here trying to solve the same problem on my phone.
The only thing is that I'm in Costa Rica, and that update isn't available here yet.
I actually installed two updates today, but the current version of the firmware is this:
OS Version: 7.10.8107.79
Firmware revision: 2209.11.11.15
Hardware revision: 23.1.0.8
Radio software: 2209.11.11.4
Radio hardware: 0.0.0.600
Bootloader: 5.11.24.0
SOC: 0.74.2.1
Getting the information with the *#1234# thingy it says:
PDA: i677VIKK5
Phone: i677VIKK4
Do any of you know if there's a way to get this update manually into the phone? Or if there's someone I can contact to get it?
Thanks a lot!
Check the CAB thread on the dev&hacking sub-forum. You can manually push updates to your phone.
That said, K4 can be interop-unlocked, but later firmware versions cannot (currently). You may want to use WindowBreak (if you haven't already) before you update the phone.
Can't belive Samsung is still having this issues, Omnia 7 faced the same problems. I like the designs and screens on Samsung phones, but the fact remain the same, they just can't do anything software related, EVEN if MSFT just made the OS for them. The Galaxy SII release in Sweden suffered the same fate, but being a popular phone it took only 2 weeks or something to get a fix out....Omnia 7 still waits, thou it is selective to carriers so at least gives a fighting chans for Omnia 7. And yes, your phone may seem to work the first 2 months or so, but eventually the Omnia 7 went down if you had the wrong carrier.
I hope this is only a selected few being struck by this, because Samsung shows WP so far, next to nothing in attention.
Update on the way..?
Spoke to Microsoft and according to them this problem will be solved in the "Tango" update that the just started to rollout from 27/6-12 (in Sweden anyway)
ville79 said:
Spoke to Microsoft and according to them this problem will be solved in the "Tango" update that the just started to rollout from 27/6-12 (in Sweden anyway)
Click to expand...
Click to collapse
Problem come back on Omnia7 7.8 dynamic V2 Rom...Samsung sucks
Mediax said:
Problem come back on Omnia7 7.8 dynamic V2 Rom...Samsung sucks
Click to expand...
Click to collapse
it was a firmware issue... how could this be back with an OS update?

[Q] camera not working properly after windows phone update

Hi, I am using HTC HD7 which is locked to O2 UK. It was fully functional but after a recent update via the Zune software I have noticed that the camera preview has become distorted (like the negative preview of a film camera). I took a couple of pictures and copied them to my computer and the pictures are distorted too (see attached picture). same with the video. I've tried the hard reset but this didn't solve the problem. I don't think it's a hardware issue as the phone didn't suffer any physical damage. Is anyone out there has the solution to this problem or is there any way I can go back to the previous version (unfortunately I don't have any backup of the previous version)? If the question has already been asked and answered can you direct me to the thread? The current details are as below:
Software: Windows Phone 7.5
OS version: 7.10.8107.79
Firmware revision number: 2250.21.51101.206
Hardware revision number: 0002
Radio software version: 5.71.09.02a_22.51.50.21U
Radio hardware version: A.102.0.D4
Bootloader version: 5.11.2250.0(134400)
Chip SOC version: 2.2.5.0
I have posted this thread on HD7 forum as well but it doesn't seem like getting much attention. Sorry for the repeat post.

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