I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
same problem
I'm having the same problem. Today is my first attempt to ever flash a tp2 phone and I get the fatal error dialog (see below).. what is going on?
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Fatal Error
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Hard-SPL is for non-commercial purposes only, we have detected that you appear to already have unlocked another device, if you wish to unlock commercially, please e-mail [email protected] or [email protected] to discuss solutions; However if this is your first device, then please ensure that the radio is turned ON and retry
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OK
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archimedesjs said:
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
Click to expand...
Click to collapse
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
I finally got a response back after my inquiry to the support site. They didn't explain HOW it happened, but they asked for my IMEI # and supposedly they're going to remove it from the "already unlocked" lists or whatever. Hopefully it will work, I'll report back next weekend when i will get some more free time to attempt an unlock.
I have sprint. I created a support ticket on on their site along with my phone imei# yesterday... still awaiting for their response.
THE-COPS said:
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
Click to expand...
Click to collapse
Even on windows Vista, you shouldn't be having a problem using the unlocker.
I do know that a friend of mine tried using the HSPL Unlock on his computer, and kept running into problems. Turns out his phone was trying to sync with WMDC while he was unlocking.
Have you by any chance tried Plugging the phone into the computer. Let the phone completely sync with WMDC, then go into settings and deactivate auto sync. from this point you should be able to Do the unlocker without having any problems.
The problem I'm having isn't WMDC, it's the exe file within the zip. It will extract on the phone, but when I copy it over to desktop, a file with 0 bytes appears and becomes unaccessable. If I unzip it on the PC, no file appears. They said that AV programs will think it's a virus and prevent it from even showing up. So I disabled Windows Defender and Spybot, yet the same problem still happens. See, the PC with Vista is my sisters. I have XP on mine but no internet (except for VZ broadband on my phone, but that cant be used in this case). Everytime I use Vista, the damn thing irritates the hell out of me. Is anyone familiar with the services that run on Vista? Perhaps maybe you know what else needs to be turned off. There are no other AV programs except Norton Internet Security, and that isn't even enabled. I dont think that would do anything anyway since it's for incoming internet data streams.
Same Deal
I have a sprint tp2. never tried to flash before, ever. Have donated over 40 dollars now to olipro and feel pretty ripped. every time I do everything step by step active sync to the cab file download...but oh yes...the "fatal error" message every time. I'm sick.
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
archimedesjs said:
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
Click to expand...
Click to collapse
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
I gave up on this. Just going to stick wiith the stock ROM and upgrade to VZ 6.5 ROM. This is too much of a headache for me. I dont remember unlocking ever being this difficult on a device.
jerdog said:
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
Click to expand...
Click to collapse
I had no problems at all. Running windows vista ultimate on my home computer. These are the exact steps i took....Disable all antivirus and antispyware before you download (because it give a false positive and will delete some of the contents of the download), download the file to my desktop, allowed my device to completely sync, ran the exe file, followed the prompts and Unlocked the phone. I did use the paid unlocker though to do the sim unlock but I used the free unlocker for hspl. Make sure your not on a work or public network where someone else may have unlocked a phone. I read somewhere that it also prevents unlocks if someone on the same network unlocked a phone. Hope this helps.
Hi there!
I just bought a SE Xperia x8. It was Locked to 3 uk.
I used a unlock online service to unlock it. Did everything right as it was in the unlocking manual. But in the end of the process the software Multi unlocking client frozed. The know the mobile doessn't recognize any sim card.
In the hiden menu the X on the network lock is not there anymore as it was unlocked.
And when I try to connect to a network the message I get is "Your sim card does not allow a connection to this network"
I rooted it changed roms and the problem persists
Can anyone help me?
The Online unlocking service wants me to by more credits and try again....
Have the same problem... any fix for this?
I just opened my own thread for exactly the same thing last night - did either of you have any luck getting this fixed?
Oh God, I remember MultiUnlocker from my Palm Pre days. What a horrid piece of software it is.
I'd recommend contacting their support division and outlining your problem. I was able to gain the necessary three credits to unlock my phone (stupid bloody thing took that many goes).
It may prove problematic that your phone is kinda 'in limbo' ie. showing unlocked but not. You should be able to input a code from the emergency dialler giving you access to the engineering menu, which will allow you to re-lock your phone, then the code should work.
I'll subscribe to the thread in case you need further advice!
I believe the previous owner of my new atrix 2 unsuccessfully tried to unlock the phone 10 times and now it will not take the correct subsidy code which I purchased. I am not overly familiar with android and have read some things on xda about other phone having this problem solved but nothing about the atrix 2 itself. Is there a software of hardware solution to this problem?
Don't know how it is on A2 but for Blackberry, after trying 10 times of wrong code phone wil be locked forever. You need to unlock it by hardware solution.
Is it saying "Subsidy locked" with no option to enter the code? If yes, the phone is hard locked and you will NEVER be allowed to enter a code again. You will need to find someone that has a hardware unlocking solution using special software.
I realize that it is hard locked however I am unable to find a hardware solution. Does anyone know of any specific location or hardware that can accomplish this?
thacmonster said:
I realize that it is hard locked however I am unable to find a hardware solution. Does anyone know of any specific location or hardware that can accomplish this?
Click to expand...
Click to collapse
There are hardware solutions like this and this that have worked on phones in the past. It's anyone's guess as to whether these would fit and work on our phone.
Thats a bummer cellunlocker.net said
WARNING : If one of theses messages appear :
- "Contact Service Provider"
- "Tampert Alter"
- "Wait before enter special Code"
- "Contact Service'
It's because you or somebody allready enter too many wrong codes, you just have to let phone ON on theses errors messages and after 40 min to 2 hours maximum the message "Enter Code Special" will appear again !
Not sure if this helps but could not hurt.....
OK,
A time back i had the same problem with my Samsung captivate. I flashed a new room and the counter reset itself. You could try that and see whether that works.
So i have been battling to unlock my bootloader since i got the my phone(end of august). I have not been successful at all and i cannot figure at a solution. I have emailed emuifans and [email protected] to send me my bootloader code to no avail(mailed them about a month ago). So i decided to try and connect 14 straight days just in case this works. I downloaded the chinese APK HiApp and logged in 17 days in a row. I am still faceing the 14 days id wall. So i came here in search of help cause if i expected anything from Huawei i would be a goner by now. So:
1)Is this the correct way to get the bootloader code or i was hitting my head to the wall all this time?
2)Is there a Update i could do so i can get to an unlocked bootloader state?
3)Once you unlock the bootloader and you change firmware is there a possibility that it will get locked again through an update(without you explicitly locking it)?
So far my experience tinkering with this huawei hasn't been the greatest while my previous(p6 and U8800) has been phenomenal. I have a Dual sim DL00
xefaros said:
So i have been battling to unlock my bootloader since i got the my phone(end of august). I have not been successful at all and i cannot figure at a solution. I have emailed emuifans and [email protected] to send me my bootloader code to no avail(mailed them about a month ago). So i decided to try and connect 14 straight days just in case this works. I downloaded the chinese APK HiApp and logged in 17 days in a row. I am still faceing the 14 days id wall. So i came here in search of help cause if i expected anything from Huawei i would be a goner by now. So:
1)Is this the correct way to get the bootloader code or i was hitting my head to the wall all this time?
2)Is there a Update i could do so i can get to an unlocked bootloader state?
3)Once you unlock the bootloader and you change firmware is there a possibility that it will get locked again through an update(without you explicitly locking it)?
So far my experience tinkering with this huawei hasn't been the greatest while my previous(p6 and U8800) has been phenomenal. I have a Dual sim DL00
Click to expand...
Click to collapse
Mate....if you have a registered account then go here
1. http://emui.huawei.com/en/plugin/hwdownload/download
2. Login
3. At the top you will see unlock bootloader, click this
3. Tick yes to terms of the unlocking agreement
4. Fill in your phone details correctly and the unlock code will show up in a matter of seconds ( there is no need to wait 14 days)
good luck
https://drive.google.com/file/d/0B3pCekrpvWeaT0RVeEpkTDJTXzQ/view?usp=sharing
Mickie.C said:
Mate....if you have a registered account then go here
1. http://emui.huawei.com/en/plugin/hwdownload/download
2. Login
3. At the top you will see unlock bootloader, click this
3. Tick yes to terms of the unlocking agreement
4. Fill in your phone details correctly and the unlock code will show up in a matter of seconds ( there is no need to wait 14 days)
good luck
https://drive.google.com/file/d/0B3pCekrpvWeaT0RVeEpkTDJTXzQ/view?usp=sharing
Click to expand...
Click to collapse
Went, logged in,pressed bootloader, filled the phone details AND it still asks me to wait 14 days. If you see the attachment on my first post you will notice its the website and says it needs the id to be logged for more than 14 days.
Ok....for me it happened straight away...I registered via the PC and it was instant. Your other option is to use HCU Client app and pay 4 credits and you will get it straight away.
Mate....if you have no luck, If you send me (PRIVATE MESSAGE) all the info required ( view the image from the link I shared in Original response to fine what info is needed) I can enter the details via my account and send you the unlock code. I have used my account to unlock two different imei codes and I don't think there are any limitations to howmany I can run through my account....some one else may have an opinion on this however?
Any way just an offer, you may feel nervous about sending on your private phone details to total stranger, I would....totally up to you, I certainly would delete and make sure they were never made public ...offer is there.
Mickie.C said:
Ok....for me it happened straight away...I registered via the PC and it was instant. Your other option is to use HCU Client app and pay 4 credits and you will get it straight away.
Mate....if you have no luck, If you send me (PRIVATE MESSAGE) all the info required ( view the image from the link I shared in Original response to fine what info is needed) I can enter the details via my account and send you the unlock code. I have used my account to unlock two different imei codes and I don't think there are any limitations to howmany I can run through my account....some one else may have an opinion on this however?
Any way just an offer, you may feel nervous about sending on your private phone details to total stranger, I would....totally up to you, I certainly would delete and make sure they were never made public ...offer is there.
Click to expand...
Click to collapse
Im considering using the DC unlocker option since i can get nowhere with huawei but im afraid if the phone will relock if i flash a Huawei rom again. Thus my 3rd question in the original thread.
I used Dc.unlocker with the app from same author. Its a bit less expensive. Once you get the code, its for life. Write it somewhere.to not loose it, or keep the mail receved.
Hey there forums.
I've been an active browser of XDA but never really created an account but I've done so to have assistance with a particular situation with my device.
So the other week, i had spent 150 dollars on a Sony Xperia XA F3115 from Vodafone, Australia and it turns out that the bootloader was locked because of Vodafone and i wasn't going to pay 50 dollars to unlock it. I alternated and browsed the internet (Mostly XDA but other sources aswell) to figure out if there were any methods of bypassing this, whether it be easy or not - I was willing to try anything that seemed like it had a chance to work, without a 100% failure rate. Reading responses to particular methods, i was drawn into one method of just reflashing the stock firmware onto the device and then rooting, flashing and doing everything from there (as the device was no longer locked by Vodafone at that point).
I have completed this task as of this morning, and the device booted successfully. As soon as i unlocked my device, i had received the general android setup window but half way through, i got spammed with "Name has stopped responding" countless times to the point where the phone was literally unusable, it would just pop up again right after closing it - So i decided to restart the device. This was probably a big mistake, it booted fine but it said "Android is updating" and had the whole "Applications updating 100 out of 255" stuff happening. Then it booted to the lock screen, which i had previously setup before i flashed the device which didn't really surprise me too much.
Then it rebooted. Now every single time i boot the device, it reboots to the "Optimizing apps blah out of blah" and then will reboot upon the notification bar popping up, but no lock screen. I decided that my best cause of action was to download another firmware and try that one instead, but I'm unable to boot my device into bootloader mode as it's impossible to happen. I turn off my device, plug it in and hold the volume down button but it refuses to work anymore.
Now that the situation has been explained, I'd really like your help to see if i can have this resolved. I'm baffled as to why Vodafone even locked it to begin with, since the phone was prepaid and had nothing to do with any sort of plans - nor was it even available as a plan. I don't have the money to buy a new phone, and they have already denied me a refund. I need this phone for work and the mistakes i made were stupid - Please, i need assistance. You're all hopefully more tech savvy than i am in the field of mobile phones.