Weird problem in Play store access - Samsung Galaxy SL i9003

Hi All,
I am getting below error while trying to access play store.please help me how to get rid off from this.
"Authentication is required
You need to sign into your google account"
Although I am already logged in.
I have deleted cache and dalvic cache both but no solution.
Sent from my GT-I9003 using xda premium

Re flash the phone

No. Flashing is not a solution on every problem. When did it happen? and what do you think is the cause? Try deleting the market apk in app manager then install new play google apk for you firmware.

try signing out from your account and then again signing in.

its a problem with ur google account nothing to do with ur phone just login into ur gmail and they will ask u to update some information on ur account for security and u will be ok

Related

Play Store: Server error, Retry

a.s. i like to mess with system apps
So "all of the sudden" google play opens with a grey window stating server error with a button retry.
I tried the following:
1.Cleared cash, data, reboot.
Server error.
2. Let it run for a while as it auto updates.
Server error
3.Uninstalled, installed gp3.7.13.apk
Server error
4. Uninstalled, installed 3.5.19
Server error
5. Installed 3.7.13 back
Server error
In between somewhere the apps name was Market. Now its called Play Store again. Also some service called play store hygiene was running. Still server error. What else can i try?
It all worked well until it didnt. Ow except that for some apps ( that had the ability to install to sd card?) i had to unmount the sd card before installing, or else i wouldve got a message cannot install to usb storage or sd card. ICS problem?
I contacted google. Waiting for a reply...
@ikn0wagh0st ow yeah forgot to mention i am from germany. Haha maybe it is just a server error after all...
=========================
GT-i9100 ICS 4.0.3
Any chance you are on the east coast? We have been having a lot of issues lately with due to the weather.
It still doesnt work! And its more than a day now!
I even tried this tool. http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix/
Didnt try vpn tough, but i mean comon... it worked the other days. What could be wrong?
=========================
GT-i9100 ICS 4.0.3
I reflashed the rom now, and it still doesnt work! The app play store is still the same as before flashing though...
Also i tried the app talk and it also cant sign in!
But when i opened the internet browser i was automatically signed in with the default account.
Google did not reply to my emails (yet?).
Any suggestions?
=========================
GT-i9100 ICS 4.0.3
FrankStealth said:
I reflashed the rom now, and it still doesnt work! The app play store is still the same as before flashing though...
Also i tried the app talk and it also cant sign in!
But when i opened the internet browser i was automatically signed in with the default account.
Google did not reply to my emails (yet?).
Any suggestions?
=========================
GT-i9100 ICS 4.0.3
Click to expand...
Click to collapse
And your Google account is Ok?
Maybe you have to remove the Google account from your phone and re-create it again.
And no app is preventing Play store from accessing the internet?
(No firewall or filter app)
Play store is working fine ... and I am from Germany too.
Have you checked to access Play store from WLAN and/or mobile internet?
Maybe there is a difference?!
I tried both 3G and wifi. I double checked firewall configs and even disabled it to see if its working. I get the same server error message.
I went to /data/system and deleted accounts.db. Then i rebooted the phone, so the gmail account was no longer there... I started google play store and it was asking for an account. I closed it, went to settings and set up the deleted account again. Then i started google play store and guess what: server error. I feel frustrated.
Also i wrote google an email once and got a promt reply. This time they didnt reply yet.
=========================
GT-i9100 ICS 4.0.3
New approach:
I uninstalled google play, then market and market updater from the phone completely and flashed it with the official sgs2 rom. Then opened the app now called Market, selected my service E-plus: server error. Now im pretty close in believing its some kind of server error after all. Hope itll sort itself out. I feel disconnected without google play.
=========================
GT-i9100 ICS 4.0.3
SOLVED, by factory reset
For further information/trivia see:
http://forum.xda-developers.com/showthread.php?t=1747079
==================
GT-i9100 ICS 4.0.3
I solved this issue by doing the following.
1. under > apps > All selecting Google Play/Store and selecting "clear data". I did the same thing for Google App Framework.
2. Reboot
3. Under accounts I removed my gmail account and added it back.
4. Reboot
5. Win
I've had this a few times caused by the time being set wrong on the device. My old wildfire refused to auto sync time and periodically went completely wrong and a few times my tablet has ended up on the wrong time after flashing.
Manually setting time/date works.
Sent from my Transformer TF101 using Tapatalk 2
Yes Its work - Google Server Error in Play Store
danscxda said:
I solved this issue by doing the following.
1. under > apps > All selecting Google Play/Store and selecting "clear data". I did the same thing for Google App Framework.
2. Reboot
3. Under accounts I removed my gmail account and added it back.
4. Reboot
5. Win
Click to expand...
Click to collapse
........
I try this method and YESSSSSSSSSSSSSSSSSSSSSSSSSSS now everything is OK and back to normal :good:
great thk u worked om galaxy s3 from scotland
danscxda said:
I solved this issue by doing the following.
1. under > apps > All selecting Google Play/Store and selecting "clear data". I did the same thing for Google App Framework.
2. Reboot
3. Under accounts I removed my gmail account and added it back.
4. Reboot
5. Win
Click to expand...
Click to collapse
Same issue...
ji.sonu said:
........
I try this method and YESSSSSSSSSSSSSSSSSSSSSSSSSSS now everything is OK and back to normal :good:
Click to expand...
Click to collapse
Can someone help me? I'm on a sensation xe running cianogen mod 9.1.0.
I can;t seem to get google play store to work! Tried everything and it's driving me insane, help? :/
I keep getting the server error issue. I have tried to delete the account and put it back, reinstall cianogen...but nothing seems to work?
PS.: Where is Google App Framework? I can't seem to find that anywhere!
What i can tell you is that i also reflashed the stock rom, but it didnt't solve the problem until i factory reset it, and flashed the rom again... now im not sure what factory reset would do if u run CM, but if you have a bulletproof bootloader like cwm, then its worth trying... I don't think factory reset changes anything in the boatloader. But i'm no expert, you should check that out.
You shouldnt worry about the framework, if you dont know where it is, you probably didnt uninstall it. Or did you accidently?
Ps. Its spelled cyanogenmod
================
GT-i9100 ICS 4.0.3
Have you tried to wipe cache and dalvik via recovery?
edimgomes said:
Have you tried to wipe cache and dalvik via recovery?
Click to expand...
Click to collapse
yes may be you shuld wipe cache and dalvik
danscxda said:
I solved this issue by doing the following.
1. under > apps > All selecting Google Play/Store and selecting "clear data". I did the same thing for Google App Framework.
2. Reboot
3. Under accounts I removed my gmail account and added it back.
4. Reboot
5. Win
Click to expand...
Click to collapse
thanks alot you save me from this stupid google play error , i hate google play cannot change ragion properly
for root user
Go to Root explorer ,then go to etc folder then click the r/w and change it to r/o . then delete the host folder then go back to home screen
then,go to root explorer again and go to the etc folder again then click on the host then click text editor then input this ip address
#127.22.3.134 android.clients.google.com talk.google.com
and your done .
Dear lord I figured it out. Apps/all/google services framework/clear data
server error
I m getting a server error on google play store when using my wifi network but when i use my mobile network it works well!!! Pls help how to solve it

Not able to download/update apps from Google Play.

Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
Sent via Tapatalk using GT-I9103
Clear the cache & data of 'Play store' & 'Google Services Framework.'
Do update here if it solves the problem.
BTW are you still gonna make some banners for galaxy r users?
3 Doors Down said:
I am not able to update or download apps from google play on my r
Click to expand...
Click to collapse
Does it show any error or is it just force closing? Try removing ur google account from ur phone. Go to Settings->applications->all->Play store-> Clear Cache. Do a reboot then add the account again. Also check the version of Play store. :fingers-crossed:
'cooleagle' said:
Clear the cache & data of 'Play store' & 'Google Services Framework.'
Click to expand...
Click to collapse
Just like cooleagle said above. And if you have a problem with downloading from play webstore (After wiping cache and data,) re-login to Gtalk! It should do the trick. Sometimes you may have to wait a while for effects (half an hour, hour) though.
3 Doors Down said:
Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
Sent via Tapatalk using GT-I9103
Click to expand...
Click to collapse
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
b99721 said:
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
Click to expand...
Click to collapse
Try the method as suggested by cooleagle and m.kochan10
How do I wipe data for play store and google service framework?
settings ->program->all -> navigate to those apps, tap and there you'll fing those options.
Sometimes, if you share SD cards between devices can trigger this problem. Try without a SD to see if this is the cause.
I did the data wipe, and downloads/updates are fine now.
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Sent from my GT-I9103 using xda app-developers app
b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Sent from my GT-I9103 using xda app-developers app
Click to expand...
Click to collapse
Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
Try making another gmail account for play store . IMO if nothing has worked so far , a hard reset might help but keep a back up of your data before you attempt that.
Sent from my GT-I9103 using xda app-developers app
@cooeagle: thanks for the suggestion. However even this didn't work.
@pulley06: thanks for the suggestion. I am keeping full reset as my last option.
b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Click to expand...
Click to collapse
Hope u have CWM recovery. Try do a data wipe for google play and google framework service again. Boot into CWM recovery. Flash the file i have attached here. Do a wipe cache/Dalvik cache. Hope it shud solve ur prob. Try and let me know buddy.
@selva.simple: Thanks! This seems to have solved the problem.
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
And @'cooleagle' totally forgot about the banners will work on it asap
Sent via Tapatalk using GT-I9103
3 Doors Down said:
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
Click to expand...
Click to collapse
Try THIS buddy
'cooleagle' said:
Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
Click to expand...
Click to collapse
Guys I have a Note 2. I am unable to update my apps over my 3G network though I am able to download all apps. Though few apps such as chrome and dropbox and a couple others I am able to update over the 3G network. I tried to clear data of play store, play store framework, tries the factory reset but nothing seems to work. The apps are able to update over wifi or through the play webiste when my phone is connected to 3G. Dont know what the problem is. Please help guys.
Hey! Thanks a lot worked like charm! No need to reset to factory settings!

Solved - Error 491 Google Play store

Hi..
Am on resurrection remix rom..
Clean and stable...
But now am having continues problem with the market...
It shows couldn't download the app because of error 491...
I tried many like uninstalling the update and manually installing the 4.3.10 market... But it doesn't solve the problems...
Any ideas buddies??
Sent from the future...
I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".
Disturbed™ said:
I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".
Click to expand...
Click to collapse
done...but fortunately my playstore worked again..i didnt had to delete and reboot...
but i will definitely try this if this happens again.....
tried it without luck
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:
amtojsingh88 said:
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:
Click to expand...
Click to collapse
You may try this:
1. Boot to recovery (I use CWM)
2. Wipe cache
3. Reboot
Solved the problem in my Little Chilli LA-M1.
Goodluck.
amtojsingh88 said:
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:
Click to expand...
Click to collapse
Q. Are you using clean master??
Sent from the future...
rohithksaj said:
Q. Are you using clean master??
Sent from the future...
Click to expand...
Click to collapse
Hi, i'm using clean master with root access and having the same problem.
Cuold you help me out?
nickkang21 said:
Hi, i'm using clean master with root access and having the same problem.
Cuold you help me out?
Click to expand...
Click to collapse
Yah.. Actually I found out that clean master cleans the google play store cache and Google play services cache... If you un check these two before cleaning the system files.. Your problem will be solved...
Sent from the future...
google play in La-m1
stanis177 said:
You may try this:
1. Boot to recovery (I use CWM)
2. Wipe cache
3. Reboot
Solved the problem in my Little Chilli LA-M1.
Goodluck.
Click to expand...
Click to collapse
Hi stanis177,
could you let me know the exact procedures for installing google play in La - M1? Almost got mad searching for a solution.
rohithksaj said:
Yah.. Actually I found out that clean master cleans the google play store cache and Google play services cache... If you un check these two before cleaning the system files.. Your problem will be solved...
Click to expand...
Click to collapse
I, too, am using CleanMaster. So what do I do if I've already deleted those files? How do I get rid of the 491?
guiguy said:
I, too, am using CleanMaster. So what do I do if I've already deleted those files? How do I get rid of the 491?
Click to expand...
Click to collapse
D™ said:
I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".
Click to expand...
Click to collapse
Do this.. And it will work normally...
And be precautions before using CleanMaster next time.....
Sent from the future...
rohithksaj said:
Do this.. And it will work normally...
And be precautions before using CleanMaster next time.....
Click to expand...
Click to collapse
Many thanks. That did it!:good:
Method 1: Delete and re-add your Google account
Method 1: Delete and re-add your Google account
Go to system settings>> Accounts>>Google>>Remove your Gmail account (the account that is synched with Google Play Store)
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager
Reboot your device.
Now again go to settings>> Accounts>>Google>>Add your Gmail account
Rerun Google Play Store and update or install your app.
you can find the solution on appslova, google error 491 appslova and it will redirect you to the link
itray all thi but same erorr remove acount and restore but same
Methods
rohithksaj said:
Hi..
Am on resurrection remix rom..
Clean and stable...
But now am having continues problem with the market...
It shows couldn't download the app because of error 491...
I tried many like uninstalling the update and manually installing the 4.3.10 market... But it doesn't solve the problems...
Any ideas buddies??
Sent from the future...
Click to expand...
Click to collapse
Here are some methods for Error 491 at appslova.com
i keep geting 491 error… i tried every fix on the net and it doesn`t work. any sugestions?
---------- Post added at 01:41 PM ---------- Previous post was at 01:24 PM ----------
myashesh said:
Method 1: Delete and re-add your Google account
Go to system settings>> Accounts>>Google>>Remove your Gmail account (the account that is synched with Google Play Store)
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager
Reboot your device.
Now again go to settings>> Accounts>>Google>>Add your Gmail account
Rerun Google Play Store and update or install your app.
Click to expand...
Click to collapse
i tried this, it doesn`t work... can you give me another ideea?
Yep I tried that as well and I keep gettin' it. Tried to wipe cache partition and dalvik cache too 'n it's not working.
http://forum.xda-developers.com/galaxy-note-3/general/google-play-error-updating-apps-fix-t2874203
problem solved check the link
no need room or root
Simply delete and re add your Google account, if that didn't solve the problem clear the cache! For detailed info, read here: error 491

[Q] Cannot create a google account in cyanogenmod

I installed CM11 in my galaxy grand duos GTi9082. Now I cant create a google account. There is no option to create a google account. I installed google play, but it closes as soon as it is opened. Same is the issue with gmail app. When i try to open freedom, it says "google account is needed to use this application". When i open in app purchase in the game Hack EX, it says "Problem setting up in app billing. Google play in app billing not supported in this device". I tried flashing gapps but it creates lot of bugs like "process.something.something" etc has stopped. When i press ok another error message pops up. I dont care if i dont have gapps... But i somehow want to create google account...
Please help :crying::crying:
Also on an additional note, i cant change my rom... Due to many bugs in cm11, i wiped cache, dalvic cache and did a factory data reset and flashed with cm10.1. But after that it stays at samsung logo and doesnt boot....
akhilrajca said:
I installed CM11 in my galaxy grand duos GTi9082. Now I cant create a google account. There is no option to create a google account. I installed google play, but it closes as soon as it is opened. Same is the issue with gmail app. When i try to open freedom, it says "google account is needed to use this application". When i open in app purchase in the game Hack EX, it says "Problem setting up in app billing. Google play in app billing not supported in this device". I tried flashing gapps but it creates lot of bugs like "process.something.something" etc has stopped. When i press ok another error message pops up. I dont care if i dont have gapps... But i somehow want to create google account...
Please help :crying::crying:
Also on an additional note, i cant change my rom... Due to many bugs in cm11, i wiped cache, dalvic cache and did a factory data reset and flashed with cm10.1. But after that it stays at samsung logo and doesnt boot....
Click to expand...
Click to collapse
In opposite direction- If you can't flash any other rom via CWM (BTW- make sure to use lastest CWM version available), try to flash official build using Odin.
-The gapps error can be result of wrong/outdated gapps package, try to flash the latest one (11): http://wiki.cyanogenmod.org/w/Google_Apps
Ya jst install latest gapps it will definately solve ur google account problem

Google play store not working

Hi Guys,
I am using GT-S7262 with Android v4.1.2 . The phone is not rooted. Last month Google Play stopped working all of a sudden. Whenever I used to open it, I would get an error cannot connect to internet. After sometime the error changed to Error Retrieving Information from Server RH-01. I cleared data, cache and uninstalled all the updates but it didn't help. I even cleared data of Google Services framework and force stopped it, even removed the google account. Cleared data of apps such as play store, play services and rebooted the phone but it din't work. Even signing out and again signing in didn't work. I was getting this error in the Android System Recovery
http://oi65.tinypic.com/24lu6nt.jpg
So, I formatted my phone and the default Play Store version is opening but when I click on download any app I get this error "ABCD" could not downloaded due to an error. (Error retrieving information from server. [DF-DLA-15]). What should I do now?
Thanks
Any help guys?
Reflash the Phone With ODIN !
FaizanChauhaan said:
Reflash the Phone With ODIN !
Click to expand...
Click to collapse
I am a noob regarding that. Can you please explain all the steps and is there any easier way?
Awaiting for your reply.
Any help guys?

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