Google play store not working - General Questions and Answers

Hi Guys,
I am using GT-S7262 with Android v4.1.2 . The phone is not rooted. Last month Google Play stopped working all of a sudden. Whenever I used to open it, I would get an error cannot connect to internet. After sometime the error changed to Error Retrieving Information from Server RH-01. I cleared data, cache and uninstalled all the updates but it didn't help. I even cleared data of Google Services framework and force stopped it, even removed the google account. Cleared data of apps such as play store, play services and rebooted the phone but it din't work. Even signing out and again signing in didn't work. I was getting this error in the Android System Recovery
http://oi65.tinypic.com/24lu6nt.jpg
So, I formatted my phone and the default Play Store version is opening but when I click on download any app I get this error "ABCD" could not downloaded due to an error. (Error retrieving information from server. [DF-DLA-15]). What should I do now?
Thanks

Any help guys?

Reflash the Phone With ODIN !

FaizanChauhaan said:
Reflash the Phone With ODIN !
Click to expand...
Click to collapse
I am a noob regarding that. Can you please explain all the steps and is there any easier way?

Awaiting for your reply.

Any help guys?

Related

Google play store server error

Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
any luck in a solution i have the same problem
I just cleared the cache and data a couple times after rebooting each time
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
CeeMillz said:
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
Click to expand...
Click to collapse
Yeah, you have to remove your google accounts and re-add them. I don't know what causes this but it happens a lot, I just had it happen last night lol.
acces to google Play Store works again
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
i love you right now.. i cant tell you how many times i wiped my phone trying to figure this all out.. i never noticed the go to the bottom when you disable... wow
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Thank you very much for pointing this out! I like to know how did you trace it to google framework? I was panicking and almost wanted to re-flash my phone. For me, the app is not disabled, so what I did was to clear its data and re-enter the account. Apparently, removing the account from the "Accounts and Sync" does not remove everything...
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Solution Found!!!!
I was having this issue also, and started another thread not knowing this one was here, but I found a solution!!!! I guess the issue has to do with losing either your IMEI, MEID or both. So what I did was ODIN the root66 stock rom (which still has root) and reprovision the rom in order to restore my IMEI/MEID by dialing *2767*3855#. This will factory reset your device. Once I got my IMEI/MEID back, I backed it up using terminal emulator by typing "su" to get root access, then typing "reboot nvbackup" (without the quotes), and also using synergy's recovery zip in cwm or twrp that makes a backup zip file with the IMEI/MEID information. After I did that I tried a Jellybean touchwiz rom, Jellywiz RLS 12 to be exact, and was able to access the play store with no server error at all!!!!! Took a lot of trial and error, but I'm back on a touchwiz rom with no server error in the play store!!!!!
Yeah I'm getting the server error again with the new leak #2!!! I restored the stock66 Rom to make sure my meid/imei were intact and they were, so I flashed the new leak and server error! I have no idea why this is happening!!
Sent from my SCH-I535 using Tapatalk 2
Working Solution!!!!
So today was a day from hell for my phone. I drove down to San Diego from Orange County today, and my phone started roaming half way down. I was on slimrom 2.9 (aosp) and had no problems prior. So I decided to restore my stock66 backup and reprovision, but my phone was stuck roaming. I even tried flashing a JB touchwiz leak and had the server error yet again!!!! I didn't know what to do!!!! My IMEI was intact, so I had no idea what to do. I tried restoring the backup of the IMEI/MEID i had made, but I guess that was bad. So I proceeded to restore my phone back to factory, unlocking the bootloader, unrooting, and updating all the OTA's from Verizon. The one thing that I started to notice was the under network, it showed unknown. All my other information was correct, IMEI/MEID, etc...However, the second thing I noticed was that I had no ERI!!!!! This was the issue all along!!!! The play store couldn't recognize the carrier!!! So even though I had done all the OTA's, tried the IMEI/MEID repair tool. You have to first downgrade your radio using ODIN back to VRLF2: http://rootzwiki.com/topic/34053-officialmodems-vrlj1-verizon-sgs3-sch-i535-odin-or-recovery-flashable/. Next, follow the instructions here to repair your ERI, IMEI/MEID: http://forum.xda-developers.com/showthread.php?t=1867442. I then re-rooted my phone back to the latest JB leak here: http://forum.xda-developers.com/showthread.php?t=1974114. I also used TWRP and did the su/unlock bootloader combo zip. I checked the status of my network and it's back!!!!!!!! This time I backed up my ERI, MEID/IMEI since it was all there!!!!! I did backup methods 1 and 2: http://forum.xda-developers.com/showthread.php?t=1852255 Next I made a backup of the current rom, and did a clean install of JellyBeans 2, signed into my google account, and gone were those nagging server errors!!!!!!!!
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
Confirmed with this solution
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
i have downloaded the file gapps-ics-20120429-signed.zip but how to install this i am very new to android plz tell me in detail
s00my said:
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Click to expand...
Click to collapse
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
GPlay No connection-Retry
.......... I am not getting any error but after a couple clean installs within 2 days, I cannot connect to GPlay, there is no error just connection timed out but the internet is fine. Any suggestions besides clearing framework and deleteing account? .........
Weeeeeee
Thank you soooo much, your solution is the ONLY thing that has worked for me after only having been able to fix previous occurences with a factory reset!!!! You're a saint <3333
vinhjkd said:
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
Click to expand...
Click to collapse

[Q] Unable to download apps . error 905 on the play store!

Since last night i am unable to download apps or update apps through the google play store. I get an error 905. The phone was rooted . i have cleared data/cache in the download manager app , google play store, google play services. rebooted the phone but to no avail.
I have returned it to stock image without any custom recovery as well.
I created a new google account to check if this was a problem with my id , but this hasnt helped either.
Could you please help me out
krunal1981 said:
Since last night i am unable to download apps or update apps through the google play store. I get an error 905. The phone was rooted . i have cleared data/cache in the download manager app , google play store, google play services. rebooted the phone but to no avail.
I have returned it to stock image without any custom recovery as well.
I created a new google account to check if this was a problem with my id , but this hasnt helped either.
Could you please help me out
Click to expand...
Click to collapse
Just uninstall the updates of the Google Play, and restart your phone. You can read the full explanation on http://technogiga.com/how-to-solve-error-905-in-android/

Cannot update Google Play Services: Unknown error code: -501

I'm not sure if this is a Oneplus One problem or just an android problem in general but I'm having absolutely no luck anywhere and I've tried everything short of a reset so I hope this is ok to post here.
I recently updated to CM12S. I was trying someone's advice of wiping Google Play Services data and re-updating in order to fix a battery bug, but after I reset the data, I get error code -501 in the Play Store when I try to update the app. I've already tried restarting phone, and wiping cache from a bunch of services. I've reinstalled the Play Store, and rebooted multiple times as well.
I tried to install via apk, but it fails and says "App not installed".
Does anyone know what else I could try? Thanks

[Completed] Google Play Store not working

Hi all!
I have a Xiaomi Mi 3 and until yesterday everything was fine.
Today the Play Store stopped working. It writes "Check your connection and try again". If I press Retry it refreshes in less than 1 second and displays that error again.
I've tryed to clear data and cache of Play Store, wipe the cache of the phone, install a different version of the play store from an APK, delete the file /etc/hosts, delete the Google account and readd it...
But nothing worked.
Can you help me?
Hi,
Thanks for using XDA Assist kindly factory reset your device and update your apps to latest version available for your device
Good Luck

Can't Download Anything

Hi,
Well i've put Cyanogen Mod 13 yesterday on my Nexus 5, OpenG apps for few store apps
Everything works fine till this morning.
At the beginging i though it was only the play store (error 495), i clear play store & framework services cache. No success
But after, i tried to download the last play store APK with the browser. Download failed too.
Finally, i try to update Cyanogen, same problem.
So It seems that download is broken, and i really dont know what to do ?!
So thanks in advance for the help
error 495:
while downloading apps and games from play store
solution:
Method 1: clear cache and Data of google play store and google services framework
Method 2: remove your gmail account and Restart then Re-Add the google account
Click to expand...
Click to collapse
Try wiping app data of your Download manager.
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
sticky-fingers said:
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
Click to expand...
Click to collapse
I flashed CM13 a few times and I never had an issue with downloads. There's something wrong with your setup.

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