Infuse got wet- trouble sending/receiving texts & calls consistently - Samsung Infuse 4G

Hi everyone, long time lurker here. I've searched a good deal for similar posts from people in my situation but have found none.
My phone got wet a month or so ago. I took it out almost immediately, took the battery out, and let it dry (had no access to rice at this time). Both the battery and the phone indicated that there was water damage. I started it back up the next day and it started up fine. I noticed that the battery died a little faster than before (I've since then purchased a new battery, but seem to have this same issue). I took it home a day or so later and put it in rice overnight, but still had the same issues (described in the following paragraphs). I did a factory reset and also got a sim card too.
I noticed that my calls and texts did not always go through. For texts, the circle symbol would show up and animate, but would eventually fail after 30 seconds or so. Additionally, when I tried to make a call and press the send button it would either 1) go to the call screen but make no ringing sound or 2) go to the call screen and ring continually (it never went through to voicemail). I can sometimes tell its doing this by how the way it is ringing- there's a slightly shorter pause between every fifth or sixth ring. I've found that my data connection typically doesn't work during these periods either.
The thing is, it doesn't always do this. Its only for certain blocks of time that it seems to go out, usually just 5 or so minutes, but sometimes longer. I do feel like its even gotten better over the past few weeks or so. During these blocks I can't send or receive calls or texts, or connect to voicemail. I've tried going in and out of airplane mode, turning data on/off, turning the phone on/off, and manually removing the battery to shut it down, but none of these techniques will consistently re-enable my calling/texting abilities.
When I do regain connectivity, for whatever reason, texts sent to me will appear, and voicemails as well, but missed calls don't show up.
Everything that I missed during the outage will appear all at once.
Any suggestions as to what this might be, or possible fixes? I'm guessing an internal component might only be working intermittently due to being exposed to the water. I'm up for an upgrade soon, so I'll be able to live with it regardless.

D Mansell said:
Any suggestions as to what this might be, or possible fixes? I'm guessing an internal component might only be working intermittently due to being exposed to the water. I'm up for an upgrade soon, so I'll be able to live with it regardless.
Click to expand...
Click to collapse
1. back up all your stuff, pics and data if you haven't already
2. factory reset/data wipe/cache wipe
if that doesn't work, you may have residual moisture.
look in youtube: search infuse screen replacement for how to dissemble phone.
take it apart and dry it all out for a few days...(rice, silica, warm surface, bigjoe's sunny desert back yard)
reassemble.
gl

You stated that you only let it dry for one day.
You should have put it in a bag of rice as soon as possible. Whether that day, that night or the next day. Then left it in that bag for two days.
Notice two days in rice compared to one day without.
I'm planning my escape from the digital world!

Truckerglenn said:
You stated that you only let it dry for one day.
You should have put it in a bag of rice as soon as possible. Whether that day, that night or the next day. Then left it in that bag for two days.
Notice two days in rice compared to one day without.
I'm planning my escape from the digital world!
Click to expand...
Click to collapse
Thanks for the advice everyone, I'll try the cache wipe.
Its been almost a month since it happened...do you think putting it in rice for two days could still be beneficial?

Can't hurt.

I tried both of these suggestions out this weekend but neither really helped. Thanks though.

Related

[Q] Another G2x noob, is my phone going to be a lemon?

I'm kinda hesitant to post this, because I know you guys go through great lengths to emphasize searching first. I watched the video when I registered, nice touch. More forums could use vids like that!
oh well, here we go:
I have owned an Iphone every since they where introduced to the market. I have been wanting to make a switch for a while now. I was very close to purchasing a G2x back in April when they came out, but I held off. Well recently, a coworker let me check out his HTC G2 and I was amazed at the functionality, features, and other misc items compared to my old Iphone 3GS. I was never a fan of the slide out keyboard, so I knew the G2 was not for me.
Last week, I just missed the free promo on T-MO's web site, so Instead I purchased a G2X locally. I was totally unaware of all the problems you guys where having, as the typical review sites never mention these issues.
I have owned the phone for 8 days, So far here is whats been a going on:
7-29-11 Purchased the phone from Best Buy, decided to buy from them since they where the cheapest out the door with out rebate. I hate rebates! lol
Right before I am going to bed, I plug in to charge, and the phone shuts off, I cannot get it to power back up. I did not know about pulling the battery, I thought it had just died. I was going to wake up the next morning and take it back.
7-30-11 When I woke up, I looked around online, and found out about removing the battery and putting it back in. Now phone is working again.
I was able to get the OTA update to 2.3.3, right after the update, I did a master reset.
8-2-11 I downloaded a "radio scanner" app, and the first time I executed it, the phone froze, requiring another battery pull. Afterwards, the app ran fine.
Those are the only 2 major issues I have had.
Here are a few other things I noticed:
Screen: No separation, very slight light blur around top corners with lit black screen. Does not bother me, and I can't really notice it 99% of the time.
GPS: I know some have been having issues with this, for me, The time to get an accurate fix can sometimes take anywhere from 5-30 seconds. Even with the stock toggle always turned on, I do not always have the GPS Icon in the top bar, I don't know if I am supposed to. Can someone please confirm this?
WI FI: Seems to be working like intended, no complaints there.
BT: I have nothing to pair with the phone, so I will probably never know.
Making calls: this is kinda annoying, I will look through my call log and select a person, I see the dialer initiating so I put the phone to my ear, but a few seconds go by and nothing.... I look at the phone and find myself looking at the call log again, like the dialer crashed? Also, during the conversation the screen will turn off. I think this is normal, but when the phone detects motion shouldn't the screen turn back on?
Other than that, I love this phone so far. However, I do not want to swap handset after handset, refurb after refurb with T-MO or LG.
Is it possible that the phone will NOT continue to get worse as time goes on? Or should I take the first shut down as a sign of whats to come in the future? I have a 6 days left to take this thing back, but I am having a major conflict with myself about keeping it. What makes it even harder, Is I have already ordered a 32g micro SD, Trident case, and 3 extra data cables.
My plans are to root it, and run some sort of rom with it once I read up and half ass know what I am doing.
---------------------------------------------------------------------------------------
TLDR:
Have owned phone for a week. Shut down instantly the first time I charged it requiring a battery pull. Froze/crashed due to an app maybe Second battery pull.
Question a few functions but otherwise works like a champ.
Purchased case, micro sd, extra data cables.
thinking of taking it back and cancelling contract to avoid future headaches, but not sure if I should or want to at this point. need avdice please!
Doesn't sound like a lemon. The stock software is buggy. If you're gonna root it and flash another rom then you're gonna love this phone.
The GPS indicator is normal. It only shows when an app is using GPS for your location. Otherwise it doesn't show.
G2X CM7
It doesn't sound like a lemon to me either. I bought mine in April and my phone had a few reboots while charging overnight and two freezes in the first month. It has been OK since then, although I did not do anything about it (and I'm still on Froyo). The only thing I do is that I reboot my phone manually once in 7-10 days because the phone starts to lag. I believe this is normal for all smartphones including iPhone...or am I wrong?
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
HTXg2x said:
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
Click to expand...
Click to collapse
The lockscreen issue is a known bug. CM7, or any ROM with 2.3.4+ doesn't have that problem.

[Q] Strange power problem

My HTC Sensation seems to have a very strange power problem and I am hoping someone can help. Around four months ago my phone started switching itself off when I went to do something, it could be read a text, make a call or maybe send a text. What I noticed is when I turned the phone back on the battery level would jump down, it could “lose” 20-60% of its battery life.
If I then put it on charge it would never return to 100% unless I restarted it, it was almost as if the phone didn’t recognise the % of battery it had “lost”. This could happen many times a day and once it switched itself off around 15-20 times as I tried to make a phone call when hiking in the mountains.
The only time it keeps working is if it is connected to a power source. Also when it does switch off I notice it becomes quite hot at the bottom of the screen.
I swapped batteries with my girlfriend who has the Sensation XE and with her battery my phone worked fine but with my battery her touchscreen wasn’t as responsive as normal which was very strange.
I was running the HTC stock firmware but I moved to CyanogenMod to play with it and see if it was a software issue but the problem continues with CyanogenMod.
I spoke to HTC but they said I was out with my 12 month accessory warranty so I’d have to buy a new battery. The problem kept happening and it drove me round the bend for a while until I just decided I’d buy an Anker battery. I’ve had it for almost two months and all was going well until yesterday when my phone turned itself off as I tried to send a text.
Since then it must have turned itself off around 6 times either trying to make a call, read a text or send one.
Does anyone have any ideas? I thought it was just a dud battery at first but now with the exact same thing happening to the second one I wonder if it’s something else.
Thanks
try to put a piece of paper or something to fit where the battery connects with the device
maybe loses somehow the connection
best wishes
Hi Lsmith,
This issue seems to happen on many Sensation devices... but there is hope!
Sometimes it's due to a custom Rom or due to a let's say "faulty" connection between battery and the connectors of your device.
- I would first suggest to charge your phone up to 100% (if possible). After that, perform a reset (make a backup) and look how your device behaves.
- If you still detect the same behavior follow this thread ->
http://forum.xda-developers.com/showthread.php?t=1531232 (check out the last picture). This is the so called paper trick...
For me it's enough placing a folded paper on the battery itself, covering part of the sim card. Just try out what suits you best.
Cheers
tneS morf ym noitasenS gnisu klatapaT
Thanks guys, I'll take a look at that thread.

[Q] Can't even call it boot cycle...

So, there I was, eating dinner while my phone read me a book.* And suddenly, it stopped. Because my phone crashed. And the amount of a boot cycle it can get through before crashing has been decreasing ever since. A complicating factor: when I still thought it was possibly a software issue, I booted into recovery, and attempted to re-flash the OS (currently it's on 10.2.1). It crashed partway through the process.
On the off chance this was a humidity issue (and not having a lot of time to mess with it) I opened up the phone, removed battery, sim, sd and the small screws in the main body of the phone, and left it in a dry well ventillated place. Now it will get as far as the initial "samsung" splash screen the first time I've reinserted the battery, and won't boot at all beside that. (It's possible that the power button was behaving weirdly, but the phone's behavior was generally so erratic that I can't say that with confidence.) Also, sniffing at the keyboard there is ever so faint a smell of burnt electronics... maybe. Maybe just platicizers. (I've noticed a bit of
This is the same phone that had screen issues (assumed to be related to a small amount of water** though subsequent evidence suggested a loose connector as an alternative hypothesis) around the beginning of February. It's been fine ever since, discounting the occasional weird usb connectivity issues that seem to be common with this phone.
I'm pretty happy to take the phone apart, but other than a general decase everything and look for loose connectors or other obvious trouble, I'm not even sure where to begin. (Also, I have about twelve hours to put in an order if I want Amazon to send by a new phone by tomorrow. Which is kind of silly, but this is swiftly and impressively dead. And otherwise it'd be no phone until Tuesday, which wouldn't kill me, but which would annoy me mightily.)
Any thought regarding common problem areas for this phone? I'm hoping to be able to leave the lab early today, which should give me some hours of working time. Well set up for tools, always happy to have things to take apart.
* Text to speech is awesome, once you get used to the robo-voice.
** Really, not a lot - none of the moisure stickers showed anything, and I don't think it got into the main body of the phone.
The de-casing was fun, and yet there isn't an obviously damaged component. It was pronounced dead at 6:20 yesterday evening.
R.I.p.
Sent from my SGH-T699 using XDA Premium 4 mobile app
tylik said:
So, there I was, eating dinner while my phone read me a book.* And suddenly, it stopped. Because my phone crashed. And the amount of a boot cycle it can get through before crashing has been decreasing ever since. A complicating factor: when I still thought it was possibly a software issue, I booted into recovery, and attempted to re-flash the OS (currently it's on 10.2.1). It crashed partway through the process.
On the off chance this was a humidity issue (and not having a lot of time to mess with it) I opened up the phone, removed battery, sim, sd and the small screws in the main body of the phone, and left it in a dry well ventillated place. Now it will get as far as the initial "samsung" splash screen the first time I've reinserted the battery, and won't boot at all beside that. (It's possible that the power button was behaving weirdly, but the phone's behavior was generally so erratic that I can't say that with confidence.) Also, sniffing at the keyboard there is ever so faint a smell of burnt electronics... maybe. Maybe just platicizers. (I've noticed a bit of
This is the same phone that had screen issues (assumed to be related to a small amount of water** though subsequent evidence suggested a loose connector as an alternative hypothesis) around the beginning of February. It's been fine ever since, discounting the occasional weird usb connectivity issues that seem to be common with this phone.
I'm pretty happy to take the phone apart, but other than a general decase everything and look for loose connectors or other obvious trouble, I'm not even sure where to begin. (Also, I have about twelve hours to put in an order if I want Amazon to send by a new phone by tomorrow. Which is kind of silly, but this is swiftly and impressively dead. And otherwise it'd be no phone until Tuesday, which wouldn't kill me, but which would annoy me mightily.)
Any thought regarding common problem areas for this phone? I'm hoping to be able to leave the lab early today, which should give me some hours of working time. Well set up for tools, always happy to have things to take apart.
* Text to speech is awesome, once you get used to the robo-voice.
** Really, not a lot - none of the moisure stickers showed anything, and I don't think it got into the main body of the phone.
Click to expand...
Click to collapse
Get a new battery for it....had this issue before and placing new battery in it fixed my bootlooping and not being able to flash or get past samsung screen...the samsung batteries have an overcharge feature which has been known for causing errors such as this...

[Q] LG G2 dropped in clean toilet

Happened for half a second and then I pulled it out really quick. Took it out of my case, turned off the phone, rebooted it, rebooted it again. Seemed to work fine. A little while later it indicated headphones were plugged in where they weren't Said uh-oh, desperately and stupidly) actually plugged in headphones to solve the problem, pulled them out, turned off phone and turned it on again, worked fine, problem went away. Went to the movies, felt it vibrate once during the movies, tried to get on it after movie, wouldn't turn on. At all. Nothing happens when I plug it in.
Currently letting it sit in a bag of rice like I probably should have done in the first place. Obviously can't remove the battery and opening it up seems to be more work than it's worth. So i guess my questions are 1) am I screwed and 2)How long should I REALLY keep it in that bag? I've heard anywhere from overnight to a whole week just to be safe.
c0ntinuity said:
Happened for half a second and then I pulled it out really quick. Took it out of my case, turned off the phone, rebooted it, rebooted it again. Seemed to work fine. A little while later it indicated headphones were plugged in where they weren't Said uh-oh, desperately and stupidly) actually plugged in headphones to solve the problem, pulled them out, turned off phone and turned it on again, worked fine, problem went away. Went to the movies, felt it vibrate once during the movies, tried to get on it after movie, wouldn't turn on. At all. Nothing happens when I plug it in.
Currently letting it sit in a bag of rice like I probably should have done in the first place. Obviously can't remove the battery and opening it up seems to be more work than it's worth. So i guess my questions are 1) am I screwed and 2)How long should I REALLY keep it in that bag? I've heard anywhere from overnight to a whole week just to be safe.
Click to expand...
Click to collapse
First of all in the first place you shouldnt have used it because it could have even caused short-cut in the motherboard.
Now keep it in that bag of rice for 1-2 days that would be enough.
Sent from my XT1033 using XDA Free mobile app
Okay, clean water is better than dirty water. However, tap/toilet water has mineral impurities which tend to make the water conductive, thus allowing short circuit conditions to occur. You're probably screwed as something obviously caused your device to stop working. Now, (most) components can tolerate being shorted once, maybe twice, provided currents remain low and brief. You might be lucky.
Next time, rice right away. Also, leaving the battery in is not a good idea, no matter how difficult it is to get to. Plus, removing it will allow you to perform a visual inspection.

Galaxy S7 Water Damage

A couple days ago I dropped my phone in the sink without my knowledge the sim card tray wasn't all the way in. I put my phone in rice for 48 hours. Everything worked fine, or so I thought. Every few seconds the back button gets pressed even without touching it. The light has turned off as well. Is this something that I can fix until I get a replacement with Verizon in two weeks?
dexitus said:
A couple days ago I dropped my phone in the sink without my knowledge the sim card tray wasn't all the way in. I put my phone in rice for 48 hours. Everything worked fine, or so I thought. Every few seconds the back button gets pressed even without touching it. The light has turned off as well. Is this something that I can fix until I get a replacement with Verizon in two weeks?
Click to expand...
Click to collapse
Best bet would be to wait. If you attempt to take it apart you may make the damage worse. It's only two weeks until you have a new phone.

Categories

Resources