Weird problem with volume buttons - HTC Sensation

Hello my volume buttons seem to be defected (when I press either the up or down key, the volume on my sensation goes up, then a split second later goes down again so I have no way of lowering and raising the volume. This happens even when I take off the case and just press the buttons on the main unit.
If nobody has any suggestions I think it best I take it back to HTC to get fixed. My phone is rooted and using Revolution HD rom though so I'd like to return it to stock. My CID has been super CID'd to 11111111 however it originally used to be HTC__053 (Thailand).
I have attached a screenshot of my software information - could someone please recommend which stock rom to flash from here?:
http://www.filefactory.com/f/c87a2330449af512/
Thanks :angel:

cutejenny said:
Hello my volume buttons seem to be defected (when I press either the up or down key, the volume on my sensation goes up, then a split second later goes down again so I have no way of lowering and raising the volume. This happens even when I take off the case and just press the buttons on the main unit.
If nobody has any suggestions I think it best I take it back to HTC to get fixed. My phone is rooted and using Revolution HD rom though so I'd like to return it to stock. My CID has been super CID'd to 11111111 however it originally used to be HTC__053 (Thailand).
I have attached a screenshot of my software information - could someone please recommend which stock rom to flash from here?:
http://www.filefactory.com/f/c87a2330449af512/
Thanks :angel:
Click to expand...
Click to collapse
I had the exact same problem a few weeks ago after driving through a rainshower; a reflash of my mod unfortunately didn't solve the problem, so I think you are experiencing the same hardware failure I had.
I managed to solve the problem, but for doing so I had to open my sensation and during the process destroy the "void"-label which sits on one of the screws. As I suspected a water damage because of the rain I was driving through before I didn't hesitate too long to take apart my sensation - my warranty was gone either way for me.
If you don't want to risk damaging your phone or losing your warranty you might want to keep your sensation the way it is now. I also kind of arranged myself with the situation before I decided to have a look at the inside of my sensation and actually repaired it succesfully.
If you press one of the volume buttons, the volume might not change, but the volume slider appears and you can change the volume by dragging the dot to your desired volume level. By drawing all the way to the left you have set up complete silence. If you want to turn to vibrate mode, you can press the volume-down button once. For me this worked quite well and I was able to set all volume-levels and modes without any problem.
But as having my sensation in a state it should not be quite bugged me I decided to have a go and try to solve the problem. I watched the tutorial videos available on youtube and saw that the volume-buttons are sitting on a separate board. I then took away the back plate and released the upper mainboard. After that I could pull out the volume-buttons-board, blew off the dust of it and reinserted it. After these steps both volume buttons worked as intended again. So if you think you have the required tools and are a bit handy in taking apart expensive stuff you might consider doing the same as I did.
Of course I want to emphasize that if you decide to take apart your sensation I will in no way take the responsibility for neither any damage that might happen during the process nor for the void warranty. I also can not guarantee, that what worked for me will work in your case.
If you only use the volume buttons for changing the volume (and not for rebooting in case your sensation freezed or starting in bootloader mode) you might consider learning how to live with the new "feature" of your sensation as I described in my third paragraph

Yes I've been using the method you described, tapping a volume button then dragging the volume on the screen. I'd quite like to get it fixed though and I'd rather not void the warranty - my device has been plagued with problems and I fully expect something else to go wrong with it in the future in which case I'd like to keep the warranty. Also the HTC service centre is literally round the corner from me so its not a big deal to get it repaired!
Could anyone please recommend which stock rom to flash my phone and return it to its original state so I can take it back to HTC?

jan.ringas said:
I watched the tutorial videos available on youtube and saw that the volume-buttons are sitting on a separate board. I then took away the back plate and released the upper mainboard. After that I could pull out the volume-buttons-board, blew off the dust of it and reinserted it. After these steps both volume buttons worked as intended again.
Click to expand...
Click to collapse
I have started having this problem today. No water damage or anything, it just started happening. Tried re-flashing ROM etc but no fix as you said.
I really would like to try to get it working properly again and I'm sure I could do this as I used to be a wiring tech for an electronics company. I'm just hesitant in case I fluff it up.

I'm experiencing the same issue with my volume up button, I can 'click' the volume up command but it is not recognised. The funny/annoying thing is that this happened to me before. Like a month ago, I had this same issue for two weeks, but then it disappeared. My guess is there's some dust or oxidation preventing the click to be recognised.

Stupid volume up press is being recognised again. I've tried to think of anything I might have done to achieve this but cannot think of anything. At least it was not the removal of the battery. I tried that but that did not make a difference.

Related

[Q] Power button hard to press

Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
Click to expand...
Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.

[SOLVED]Jelly Bean update broke power button?

Hi,
I recently received the OTA update for Jelly Bean, and I upgraded with no problems. However, now, my power button is only working when it wants to. If press it a bunch of times, it might turn on if I'm lucky, but most of the time it doesn't work. Right now, the only way for me to activate my screen is by connecting the charger, or asking someone to call me. The only way to turn off the screen is to wait for it to turn off! As you can imagine, I am quite PO'ed by this problem.
Has anyone run into a similar situation? It seems like a software issue to me because before the update, the button was working perfectly. Everything is stock, by the way. I was on CM9 before the update, but I flashed to stock ICS so that I could install the OTA update. I don't have the clockworkmod recovery anymore either.
Please help!
UPDATE:
I did a little hack to fix it, at least temporarily. Not sure how long it will last now, but at least it didn't cost me any $$$.
quoting myself from below:
I couldn't figure out how to root my phone without a power button because I'm a lazy guy and a work-around just isn't worth the trouble imo. So, instead, I decided to just open it up and see if I could fix it....and I did
First things first though:
I AM NOT RESPONSIBLE FOR ANY DAMAGES TO YOUR PHONE THAT MAY ARISE FROM THIS METHOD!
It's not a permanent fix, more like a hack, but a hack is better than a work-around any day. What I did was find the button on the motherboard, and then 'pinch' it with a small pair of pliers. My original fear was that the problem lied elsewhere on the phone because the actual button seemed to be clicking properly, but it's pretty much impossible to figure out what else the button is connected to and fix it. Luckily, pinching it made it work! I guess that the clicking mechanism isn't the same thing as what makes the contact in the button. If you are going to try pinching it, try not to pinch too hard. I did it a little too hard, and now the button doesn't come out as much as it used to, so it doesn't feel as good as the volume buttons. I'm pretty sure you just need to squeeze it enough so that it gets squished enough to make contact when you press it. Squeezing too much could almost definitely result in destroyed button.
So if anyone has the problem on their phone, and doesn't feel like paying a bunch of money and waiting a long time for it to be fixed, you can try this method to fix it (probably temporarily). Only problem, I guess, would be that you'd have to be more careful with how you treat the power button from now on. If you are good with a soldering iron and working with tiny components, you can probably find a new button on the internet and replace it yourself.
Click to expand...
Click to collapse
Sounds like infamous broken power button, which our phones suffer from.
Check this for a workaround.
Happened to me too. I tried to comfort myself into thinking it was a software problem. If your bootloader is unlocked and you're rooted, boot into recovery using Quick Boot and try to flash another rom and see if it solves anything. But I'm not hopeful. Most likely your power button just decided to give way.
https://play.google.com/store/apps/details?id=com.siriusapplications.quickboot
For now, if you set the lock screen to 'none' you can turn the phone on if you press the volume buttons.
If you're using a custom rom, I'm sure there's a option to wake the device using volume button under the display settings.
If you're using cm10, you can add the sleep button to the power widgets.
Sent from my Nexus 7 using xda app-developers app
Thanks for the reply guys. That's what I love about this forum: someone always has an answer to everything.
If the button actually broke I'm going to be very disappointed since I was trying to sell it to get a galaxy nexus. Horrible timing. :crying:
I Just found something weird. When I pull the battery, I can't power on the device with the power button, but if I connect the charger, then the button works. That is, it will power on when I press the button, not automatically when I connect the cable. Yes, the cable shows the charging icon, but it doesn't boot until I press the power button.
I still haven't flashed back to ICS to see if that fixed anything, but I'll post an update when I do.
I couldn't figure out how to root my phone without a power button because I'm a lazy guy and a work-around just isn't worth the trouble imo. So, instead, I decided to just open it up and see if I could fix it....and I did
First things first though:
I AM NOT RESPONSIBLE FOR ANY DAMAGES TO YOUR PHONE THAT MAY ARISE FROM THIS METHOD!
It's not a permanent fix, more like a hack, but a hack is better than a work-around any day. What I did was find the button on the motherboard, and then 'pinch' it with a small pair of pliers. My original fear was that the problem lied elsewhere on the phone because the actual button seemed to be clicking properly, but it's pretty much impossible to figure out what else the button is connected to and fix it. Luckily, pinching it made it work! I guess that the clicking mechanism isn't the same thing as what makes the contact in the button. If you are going to try pinching it, try not to pinch too hard. I did it a little too hard, and now the button doesn't come out as much as it used to, so it doesn't feel as good as the volume buttons. I'm pretty sure you just need to squeeze it enough so that it gets squished enough to make contact when you press it. Squeezing too much could almost definitely result in destroyed button.
So if anyone has the problem on their phone, and doesn't feel like paying a bunch of money and waiting a long time for it to be fixed, you can try this method to fix it (probably temporarily). Only problem, I guess, would be that you'd have to be more careful with how you treat the power button from now on. If you are good with a soldering iron and working with tiny components, you can probably find a new button on the internet and replace it yourself.
hopefully samsung issues a patch or something, this is just sad. after I did the OTA my power button also S#1T the bed. thanks to all the people who came up with the suggestions above...

Nexus 5 boot loop

Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
liamkosh said:
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
Click to expand...
Click to collapse
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
AndreIrawan97 said:
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
Click to expand...
Click to collapse
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
rantrav said:
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
Click to expand...
Click to collapse
sounds like a "stuck" power button
simms22 said:
sounds like a "stuck" power button
Click to expand...
Click to collapse
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
rantrav said:
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
Click to expand...
Click to collapse
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
simms22 said:
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
Click to expand...
Click to collapse
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
rantrav said:
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
Click to expand...
Click to collapse
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
simms22 said:
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
Click to expand...
Click to collapse
The issue is that the phone reboots about every 2 seconds making it impossible to make a connection through ADB, recovery, or anything else. I did, however, find a solution/idea on a post by "nadrojcote":
"For the last week or so my power button/lock button has been intermittent, sometimes having to hit it 5 times or so to get the screen to unlock. Yesterday it all of a sudden stopped working and I couldn't unlock.
I am making this post to share my fix I found for the problem. Seeing how my phone is not under warranty because I have already replaced the screen, I took to tearing it apart and seeing what's going on. Hoping I could order a new power button, unfortunately the button is soldered onto the main board. Upon taking it apart I realized I had put a little shim in between the power button and the plastic button in the housing as a "rattle fix". This is what I am thinking caused the problem, this caused me to be putting too much pressure on the power button and caused it to over time break apart the back of the actual buttons metal housing on the main board. I removed the shim and it still did not work. I was going to take the main board and heat it at a low heat in the oven in hopes to reseat solder points, but before I did that I tried using a fine pair of needle nose pliers to crimp the back housing of the button back together. Luckily this worked. Unfortunately I do not have pictures, but if someone else has the same issue you should be able to see what I'm referring to by comparing the power button to the volume buttons on the mainboard, there is a metal housing around the actual button that is soldered to the main board, it has a slit down the back side of it that allows it to spread apart. The volume keys should be tight.
THE PROBLEM: Power/Lock button stops working
THE CAUSE(assumed): Nexus 5 power/lock button rattle fix
THE FIX: Using needle nose pliers to crimp the metal backing of the power button housing good and tight.
I hope this helps others out in the future as I'm sure I wont be the only one with this problem."
Now, I did not have a loose power button and so did not mod it. I did however take the phone apart and pull the board out. On the back of the board, opposite of the power switch, if an aluminum(?) case which can be removed. Under this there is another aluminum housing with a circle in the middle of it. The circle was somewhat bent touching the board parts below so I carefully bent the circle up. Next I gave the power switch a few "gentle" taps and pressed the casing around the switch to hopefully make it tighter as was recommended by "nadrojcote."
As you can tell from my word use, I am no where near an expert on anything electric BUT my phone is now working. I have not put it back together yet but I am in the process of restoring it to factory and locking the bootloader in case I need to send it in. I have sent some major prayers to God today! (If you do not believe in God you don't have to say anything negative about my post... just carry on)
This happens to me always to restart device
There is a solution to this?
What this fire button solution problem?
Who tried to replace power-on button to know is% 200 percent of the problem?

Nexus 5 restarting regardless of ROM

So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Click to expand...
Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
Click to expand...
Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know

Loose/Falling out Volume Button for Oneplus 7 Pro

I've recently noticed an issue with the volume button on my device. I don't know if it's always had the problem and I didn't notice it until recently due to using a case, but whenever I press volume down, the top half of the volume button will come completely out of the phone. I can see two little rubber nob looking things on the inside part of it. Volume up still works, but considering this is a relatively new device it's bothering me.
I'd take a picture but I don't have anything to take a picture with aside from the phone itself and it doesn't seem very visible in a mirror.
But I was wondering if this would be something fixable without taking the entire phone apart? I was considering seeing if warranty would cover it but if it'd require taking the phone apart I think I'd rather just live with the annoyance of knowing the issue exists rather than possibly messing up my device more from opening it up.
devsies said:
I've recently noticed an issue with the volume button on my device. I don't know if it's always had the problem and I didn't notice it until recently due to using a case, but whenever I press volume down, the top half of the volume button will come completely out of the phone. I can see two little rubber nob looking things on the inside part of it. Volume up still works, but considering this is a relatively new device it's bothering me.
I'd take a picture but I don't have anything to take a picture with aside from the phone itself and it doesn't seem very visible in a mirror.
But I was wondering if this would be something fixable without taking the entire phone apart? I was considering seeing if warranty would cover it but if it'd require taking the phone apart I think I'd rather just live with the annoyance of knowing the issue exists rather than possibly messing up my device more from opening it up.
Click to expand...
Click to collapse
I'm having the exact same issue. And also was wondering the same thing. I purchased a replacement button, I'm waiting for it to arrive, but not sure if I need to open my op7 up
Same problem here...
Had this phone 2 days, seriously. All of the sudden, when I press the volume buttons, it goes full loud or full silent automatically with 1 touch. If you press the button in the middle, maybe a middle/double push of up/down, like when you MSM, it will stop at the location you did this.
The only way I resolved it was to MSM the phone, don't root, and do all the updates and stop at 10.2 version. Working now.
Don't know what people who have no clue about MSM, rooting and resetting would do if their phone did this.
Same problem here...
I can't even press normally the volume down and can't lower the volume normally as I could the volume up. I will not send my phone to op service because it'd take weeks for it to come back, they'd wipe all the data and I don't have any other phone... Have you found any solution? I'd prefer to not disassemble the phone because there is always a chance that something would mess up, even in a service, and the back glass wouldn't have glue anymore. Maybe I should buy a button, and try to pull it out, and replace it? Or have you found any other solution to that? Because I have this phone for three weeks, also using a case...
Volume button OP7 OP7Pro
Does anyone know if the volume button is the same for OnePlus7 and OnePlus 7 Pro? I destroyed mine on OP 7 and not able to find a replacement online. Only OP 7Pro.

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