Cannot factory reset? - Captivate General

Forgot password for unlock. I cannot seem to factory reset the phone using volume down+up / power. I read online that some phones have this issue? Very important to fix it, can anyone help?
Thanks!

Vadimd said:
Forgot password for unlock. I cannot seem to factory reset the phone using volume down+up / power. I read online that some phones have this issue? Very important to fix it, can anyone help?
Thanks!
Click to expand...
Click to collapse
When i forget my password it gives me an option to verify if I'm the owner. Are you on an 4.0+ rom?

Can you flash an Odin full partition -no bootloader package? Hold volume up + volume down, plug in usb, then press start.
Sent from my SGH-I897 using Tapatalk 2

Go to download mode by pressing volume up + volume down + insert your usb then flash it away with One click install Odin.

Related

constant reboot

my galaxy just wont boot anymore i can only see the boot logo and then restart again try to put it into download mode it boots into download mode but after a few seconds it reboot again into a boot loop.i tried to pull out the battery but once i put it back again it opens up and boot even if i didnt press the power button.Anyone encounter this same problem?any help is appreciated
Since the phone boots without pressing the power button it must be a hardware problem but you could try putting it into forced upload mode by pressing the volume up, home button, and power button. Then try flashing a ROM.
Click thanks if I helped.
Try to enter recovery mode ( volume up + volume down + home button + power) and wipe data
Sent from my GT-I5800 using xda app-developers app
gjhita1996 said:
Try to enter recovery mode ( volume up + volume down + home button + power) and wipe data
Sent from my GT-I5800 using xda app-developers app
Click to expand...
Click to collapse
remove the batt and leave your phone for 1-2 hours and then put it back again n see what happened..
try to get into recovery and wipe data/ cache / delvic-cache .. if its not worked then got to download mode and flash new rom...
It starts if you put the battery in? And won't stay in download mode? Maybe a faulty power button, constantly pressed? Maybe worth checking, opening up our G3 is really easy.
If none of these options work, take it in for repair
Sent from my GT-I5800 using xda app-developers app
Force upload to flash
(Vol^ + home + power button)
(If it works then you are on the easier side)
Start the phone in force upload and then connect the usb through odin
Flash zero fill.tar
Wipe data, cache and dalvik
Reboot in download
Flash another rom.
Sent from my GT-I5800 using xda premium
Abhijeetsinghvsf said:
Force upload to flash
(Vol^ + home + power button)
(If it works then you are on the easier side)
Start the phone in force upload and then connect the usb through odin
Flash zero fill.tar
Wipe data, cache and dalvik
Reboot in download
Flash another rom.
Click to expand...
Click to collapse
It reboots after a few seconds in download mode. Would you try flashing in that situation? Serious hardbrick risk that.
martialaw said:
It reboots after a few seconds in download mode. Would you try flashing in that situation? Serious hardbrick risk that.
Click to expand...
Click to collapse
You cant flash a rom if the phone isnt in download mode. Odin wont recognise it.
Press thanks if I helped.
'Download mode' (vol DOWN + home + power ) and 'Force Upload mode' (vol UP + home + power ) being two different modes have slightly different capacities.
Mostly when download mode doesn't work, the force upload does work in case of flashing ROM.
Sent from my GT-I5800 using xda premium
But it looks like a hardware problem so all he can do.is replace the power button
Press thanks if I helped.
Abhijeetsinghvsf said:
'Download mode' (vol DOWN + home + power ) and 'Force Upload mode' (vol UP + home + power ) being two different modes have slightly different capacities.
Mostly when download mode doesn't work, the force upload does work in case of flashing ROM.
Click to expand...
Click to collapse
Apologies, I did not know that force upload mode even exists! You really got me there... what purpose has this mode?
I know it's OT, short comment or link will satisfy me^^

HELP!!! T300 Locked: Requires Google Sign In

Need help guys.
Don't know what happened, but after the kid's Tf300 booted, it's at the google sign in. But the tablet does not have wifi so there's no way to sign in.
So it's been stucked like that for days now. And since we can't sign in, we couldn't turn on wifi. I don't care if we have to factory reset or wipe the system as long as I can get it to work again.
Thanks much for your help.
smokarz said:
Need help guys.
Don't know what happened, but after the kid's Tf300 booted, it's at the google sign in. But the tablet does not have wifi so there's no way to sign in.
So it's been stucked like that for days now. And since we can't sign in, we couldn't turn on wifi. I don't care if we have to factory reset or wipe the system as long as I can get it to work again.
Thanks much for your help.
Click to expand...
Click to collapse
I've never had the problem but using google search string - android phone locked google account no wifi - gets many hits.
This one looks promising.
Good Luck!
Maybe some with experience on this tablet will respond.
Press and hold the power button at the same time as the volume button.
It will reset the device into recovery mode.
Read the text that shows up, it will tell you to use the volume down button to select the option you wish to choose which is to restore to default (last option on the right), press volume up to select it.
It will wipe your device to factory settings (basically like when you took it out of its box on the first day).
Do not use Wipe Data unless you have stock recovery.
If you have twrp or cwm you will probably brick your tablet!
Thanks guys. I've been trying the Power+Volume Up combo to try to get into recovery but it's not working. Maybe I am not doing it right. The tablet is still on factory ROM. Not rooted nor unlocked.
Sent from my LG-E970 using Tapatalk 2
smokarz said:
Thanks guys. I've been trying the Power+Volume Up combo to try to get into recovery but it's not working. Maybe I am not doing it right. The tablet is still on factory ROM. Not rooted nor unlocked.
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Power and volume down to get into the bootloader. This is the one you want.
Power and volume up to get into apx mode.
Thanks. I will try that.
fYI. The tablet is still on factory ROM though.
Sent from my LG-E970 using Tapatalk 2
Do you know what firmware version is your tablet currently on?
i have a safe way to factory reset it but i need to know the firmware version to make it's safe for you to try
smokarz said:
Thanks guys. I've been trying the Power+Volume Up combo to try to get into recovery but it's not working. Maybe I am not doing it right. The tablet is still on factory ROM. Not rooted nor unlocked.
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Care to tell us exactly what you're doing? For me, the easiest method is to power down, then hold the volume up button and press + hold power (holding volume up while powering down works as well for me-- yes, I still lift and press the power button again to reboot.).
You should shutdown your tablet.
Then you hold down the power button AND the volume-down button.
After the screen turns on you can choice wipe data by volume-down and confirm your choice with volume-up.
Now your tablet should run with the factory settings. At your first start you choice your country and your wifi, so your problem should be solved

[Q]

Hi all
my P6800 is acting up and I could use some help.
Not sure if something broke due to a fall or maybe it's a software/setting issue but here is what's going on:
- the power button seems to have taken the volume up functionality. sometimes it feel like it's doing both (i.e. volume up and power pressed together) because when I reset I sometimes get to the android recovery page (where you can reboot, update from storage, wipe everything, etc.)
- when I connect it to the charger it keeps going to the lock screen (i.e. I unlock it and after 2 seconds it goes back to the lock screen). it's working fine if I unplug it
Now, I figured I might as well wipe it clean and install the new JB (currently on ICS) but it's very hard to get to the download screen without a being able to hold the power button (for the power+volume down combo).
I did manage to get to it once (I was randomly rebooting while pushing different things) but I can't manage to do it again
so my questions for the pros out there are:
- Any idea how can I resolve the button functionality?
- Is there an alternative way to get to the download screen? I can live without the power buttom if it's a hardware malfunction but I want to at least do it with JB...
thanks
O
If you are rooted, try the app "RebootMenu" free from Google Pay
https://play.google.com/store/apps/details?id=org.riceknight.gs2reboot&hl=en
There are others too
Edit: If you are still unable to select anything in recovery (power button issue), instal TWRP recovery instead of CWM
Sent from my GT-P6810 using xda premium
UpInTheAir said:
If you are rooted, try the app "RebootMenu" free from Google Pay
https://play.google.com/store/apps/details?id=org.riceknight.gs2reboot&hl=en
There are others too
Edit: If you are still unable to select anything in recovery (power button issue), instal TWRP recovery instead of CWM
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
I can select stuff in the recovery menu. pressing the power button goes one up and selects (which is consistent of it acting as both power and volume up)
Not rooted at the moment but might try it
thanks
O
FalXori said:
Hi all
my P6800 is acting up and I could use some help.
Not sure if something broke due to a fall or maybe it's a software/setting issue but here is what's going on:
- the power button seems to have taken the volume up functionality. sometimes it feel like it's doing both (i.e. volume up and power pressed together) because when I reset I sometimes get to the android recovery page (where you can reboot, update from storage, wipe everything, etc.)
- when I connect it to the charger it keeps going to the lock screen (i.e. I unlock it and after 2 seconds it goes back to the lock screen). it's working fine if I unplug it
Now, I figured I might as well wipe it clean and install the new JB (currently on ICS) but it's very hard to get to the download screen without a being able to hold the power button (for the power+volume down combo).
I did manage to get to it once (I was randomly rebooting while pushing different things) but I can't manage to do it again
so my questions for the pros out there are:
- Any idea how can I resolve the button functionality?
- Is there an alternative way to get to the download screen? I can live without the power buttom if it's a hardware malfunction but I want to at least do it with JB...
thanks
O
Click to expand...
Click to collapse
you can use adb command from your pc... adb reboot download
UpInTheAir said:
If you are rooted, try the app "RebootMenu" free from Google Pay
https://play.google.com/store/apps/details?id=org.riceknight.gs2reboot&hl=en
There are others too
Edit: If you are still unable to select anything in recovery (power button issue), instal TWRP recovery instead of CWM
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
Thanks a lot!
worked.
Root, then used RebootMenu and now I'm running JB
Power button still acts as volume up but I guess I can live with it (and use Reboot menu to reboot every now and then)
cheers
O
FalXori said:
Thanks a lot!
worked.
Root, then used RebootMenu and now I'm running JB
Power button still acts as volume up but I guess I can live with it (and use Reboot menu to reboot every now and then)
cheers
O
Click to expand...
Click to collapse
how did you manage to root without getting into download mode???
jimmbomb said:
how did you manage to root without getting into download mode???
Click to expand...
Click to collapse
Until OP replies, just a guess ....
1. Root from stock 3e recovery (Chainfire method) power button acting as both vol up+ power
http://forum.xda-developers.com/showthread.php?t=1849235
2. Installed reboot app
3. Booted into DL mode and flashed JB with Odin
4. re-root by same method (if root lost during flash)
Sent from my GT-I9500 using xda premium
UpInTheAir said:
Until OP replies, just a guess ....
1. Root from stock 3e recovery (Chainfire method) power button acting as both vol up+ power
http://forum.xda-developers.com/showthread.php?t=1849235
2. Installed reboot app
3. Booted into DL mode and flashed JB with Odin
4. re-root by same method (if root lost during flash)
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Yeap, exactly.
Didn't do #4 yet though. I thought that method (without CWM recovery) didn't work for JB
FalXori said:
Yeap, exactly.
Didn't do #4 yet though. I thought that method (without CWM recovery) didn't work for JB
Click to expand...
Click to collapse
Not sure about JB, but
With Mobile Odin Pro app you can flash firmware straight from your rooted device and option to retain root.
No need for DL mode
Sent from my GT-I9500 using xda premium

[Q] How to boot into recovery without ROM or power button

My Galaxy S3 just faced the bootloop issue because of a faulty power button. I had CM12 installed, so couldn't use warranty. I opened up the phone, and cut the power switch off with a razor blade. Now, I can boot to download mode using the volume and home buttons while plugged in, and cancel download mode to boot phone. My issue is that I experienced a huge battery drain on a ROM, and dirty-flashed another ROM over it. Now, the phone won't boot. I'd like to go back to CM11, but can't figure out how to boot to recovery. Thus, this is what I need:
A way get to recovery, without using a power button, or booting up the phone
Thanks for any help
-Shwise.
shwise said:
My Galaxy S3 just faced the bootloop issue because of a faulty power button. I had CM12 installed, so couldn't use warranty. I opened up the phone, and cut the power switch off with a razor blade. Now, I can boot to download mode using the volume and home buttons while plugged in, and cancel download mode to boot phone. My issue is that I experienced a huge battery drain on a ROM, and dirty-flashed another ROM over it. Now, the phone won't boot. I'd like to go back to CM11, but can't figure out how to boot to recovery. Thus, this is what I need:
A way get to recovery, without using a power button, or booting up the phone
Thanks for any help
-Shwise.
Click to expand...
Click to collapse
Can you install an app to perform it for you?
Search the Play Store, there's plenty that can do it
Sent from my SCH-I535 using XDA Free mobile app
XdrummerXboy said:
Can you install an app to perform it for you?
Search the Play Store, there's plenty that can do it
Sent from my SCH-I535 using XDA Free mobile app
Click to expand...
Click to collapse
I can't boot up the phone at all. It's been trying to boot for three hours. All I can do is boot to download mode.
shwise said:
I can't boot up the phone at all. It's been trying to boot for three hours. All I can do is boot to download mode.
Click to expand...
Click to collapse
If you can boot to download mode, you can get to recovery mode. Here's how. I figured this out when my power button broke and I removed the power switch from the phone's motherboard, so it should work for you:
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode.
5. Press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
Jacquestrapp said:
If you can boot to download mode, you can get to recovery mode. Here's how. I figured this out when my power button broke and I removed the power switch from the phone's motherboard, so it should work for you:
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode.
5. Press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
Click to expand...
Click to collapse
This worked, thank you very much!
Jacquestrapp said:
If you can boot to download mode, you can get to recovery mode. Here's how. I figured this out when my power button broke and I removed the power switch from the phone's motherboard, so it should work for you:
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode.
5. Press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
shwise said:
This worked, thank you very much!
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Yes - thank you very much! FYI - when I read @Jacquestrapp 's instructions, I suspected the battery gymnastics wouldn't be needed since I had already learned (in this informative video) that I could boot the phone from a powered-off state WITH THE BATTERY INSTALLED by plugging in USB power and immediately depressing home and vol-down. This gets you to step #4 above, and proceed from there.
So this is cool! My trusty-old d2vzw's power button had stuck in the "On" position last September as they apparently tend to do, so I set it aside as a brick and bought a used HTC One m7. Needing a WiFi skype device for a friend, I searched and read about scraping off the S3's power button and operating without one. Now, I see how much I missed the S3's AMOLED display colors and contrast compared to the 1080p display on the m7, and I'm reluctant to part with the S3 .
Help - when pressing volume down it does not reboot.
I9300. could there be a difference in different regions?
edit: volume down switch (not the plastic bit, the hardware connectors) was a bit flimsy so I had it replaced. Still not working though.
I read the instructions wrong. I was using a USB jig to directly boot into download mode. But I need to get to the prompt before it. However, when following the steps the phone just begins charging instead.
Jacquestrapp said:
If you can boot to download mode, you can get to recovery mode. Here's how. I figured this out when my power button broke and I removed the power switch from the phone's motherboard, so it should work for you:
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode.
5. Press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
Click to expand...
Click to collapse
Thanks a lot and a lot buddy!!! Yu woke up my phone from a one week of sleep!!
This was my problem!
http://forum.xda-developers.com/gal...ed-color-verizon-screen-t3243149/post63721945
Jacquestrapp said:
If you can boot to download mode, you can get to recovery mode. Here's how. I figured this out when my power button broke and I removed the power switch from the phone's motherboard, so it should work for you:
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode.
5. Press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
Click to expand...
Click to collapse
Man I think I love u, U saved my phone! thanks
Why not get a new switch and replace the button...
2.98 with free shipping on Amazon you get 3 if you are comfortable with cutting it off surface mount soldering should be no big...
My s3 won't go neither into download nor to recovery I don't have a power button anymore, but I can boot the phone until Password prompt, when i unlock it, it freezes. I have a encrypted s3 with cm13 on it. Would be very happy for any hints what I could try! might there be a way to get into recovery from password prompt?
ps. I don't own a jig
respect11 said:
My s3 won't go neither into download nor to recovery I don't have a power button anymore, but I can boot the phone until Password prompt, when i unlock it, it freezes. I have a encrypted s3 with cm13 on it. Would be very happy for any hints what I could try! might there be a way to get into recovery from password prompt?
ps. I don't own a jig
Click to expand...
Click to collapse
Boot the phone, when it gets to the unlock screen try connecting it to PC and open an adb terminal then type:
adb devices(press enter, if it returns a serial number your device is recognized)
Then type:
adb reboot recovery
Or
adb reboot bootloader
Try unlocking it and typing the reboot commands while it is frozen.
Or you can order a USB jig for $5 US or less from eBay.
Or you can use an old USB cord and a 300k resistor(or any combination of resistors equaling no more and no less than 300k) to make your own jig, there are videos on YouTube for making your own jig.
Sent from my SCH-I535 using Tapatalk
Droidriven said:
Boot the phone, when it gets to the unlock screen try connecting it to PC and open an adb terminal then type:
adb devices(press enter, if it returns a serial number your device is recognized)
Then type:
adb reboot recovery
Or
adb reboot bootloader
Try unlocking it and typing the reboot commands while it is frozen.
Click to expand...
Click to collapse
it worked! thank you so much
so how once in recovery how do I select without the power button?
slocko said:
so how once in recovery how do I select without the power button?
Click to expand...
Click to collapse
If no power button and in recovery, it's a touch recovery so there's your answer
Sent from my Nexus 6
ShapesBlue said:
If no power button and in recovery, it's a touch recovery so there's your answer
Sent from my Nexus 6
Click to expand...
Click to collapse
I don't know if you are been cheeky or not, but I will go check if I can actually touch the option. Lol.
In case I can't what ROM can I install via Odin that will give me touch recovery. Or what other options do I have?
I really don't want to take it apart again to remove the plastic button so I can short the power leads with a wire to mimic a power button press.
slocko said:
I don't know if you are been cheeky or not, but I will go check if I can actually touch the option. Lol.
In case I can't what ROM can I install via Odin that will give me touch recovery. Or what other options do I have?
I really don't want to take it apart again to remove the plastic button so I can short the power leads with a wire to mimic a power button press.
Click to expand...
Click to collapse
No I wasn't being a jerk just being honest. Twrp is touch along with cwm, I don't think any rom includes a recovery as far as I know
Sent from my Nexus 6
I am facing similar problem with my Nexus 5, but the battery is not removable. Any other options?
abidnazirisami said:
I am facing similar problem with my Nexus 5, but the battery is not removable. Any other options?
Click to expand...
Click to collapse
I have a nexus 5 as well. Believe it or not the back panel isn't that hard to remove. I have to replace my charging port on my N5 also, I borked the rom I was trying to run on it and it doesn't get past the boot screen
Sent from my ONEPLUS A3000

Failed remote command not allowed for twrp recovery

I have updated my H60-L12 to the latest stable ROM B532 through the various incremental upgrades. Everything seems to be working fine. Fastboot gives my phone as still being unlocked...yet on trying to load the twrp recovery via the method suggested with the latest multitool, I keep getting the message: "failed remote command not allowed"
Could it be something in my settings? Does anyone have any suggestions?
C command :- remote command not allowed
jjaxxo said:
I have updated my H60-L12 to the latest stable ROM B532 through the various incremental upgrades. Everything seems to be working fine. Fastboot gives my phone as still being unlocked...yet on trying to load the twrp recovery via the method suggested with the latest multitool, I keep getting the message: "failed remote command not allowed"
Could it be something in my settings? Does anyone have any suggestions?
Click to expand...
Click to collapse
Honor 6X BLN-L24
I had the same issue for the longest and tried everything possible under XDA's advice. its for the first time that I was not able to find the soloution to my isuues with the phone. Desperation let me to keep on trying until i accidently found how to a "Hard Reset" which eventually solved this issue
1) Power your phone off.
2) Hold Vol Up (+) Button, while keeping it pressed push the power Button.
3) As soon as you see the honor logo (blueish color), move from Vol up (+) to Vol down (-) While Still Pressing The Power Button.
4) Keep Pressing Vol (-) and Power Button, --> will go through "turning your device on" --> Blank Screen --> Hard Reset Menu.
5) Well everyone knows from this point onwards --> Wipe It Clean, Reboot, Just like New.
Hope this helps.
G.Deep said:
Honor 6X BLN-L24
I had the same issue for the longest and tried everything possible under XDA's advice. its for the first time that I was not able to find the soloution to my isuues with the phone. Desperation let me to keep on trying until i accidently found how to a "Hard Reset" which eventually solved this issue
1) Power your phone off.
2) Hold Vol Up (+) Button, while keeping it pressed push the power Button.
3) As soon as you see the honor logo (blueish color), move from Vol up (+) to Vol down (-) While Still Pressing The Power Button.
4) Keep Pressing Vol (-) and Power Button, --> will go through "turning your device on" --> Blank Screen --> Hard Reset Menu.
5) Well everyone knows from this point onwards --> Wipe It Clean, Reboot, Just like New.
Hope this helps.
Click to expand...
Click to collapse
Thank you for your suggestion, I have already done a factory reset several times...to no avail! Will try again and let you know if it works this time round.
jjaxxo said:
Thank you for your suggestion, I have already done a factory reset several times...to no avail! Will try again and let you know if it works this time round.
Click to expand...
Click to collapse
have you enabled developer options and usb debugging in your device?
is your device being recognized by ADB?
miststudent2011 said:
have you enabled developer options and usb debugging in your device?
is your device being recognized by ADB?
Click to expand...
Click to collapse
Yes to all of those.....and factory reset does not work in my case.
jjaxxo said:
Yes to all of those.....and factory reset does not work in my case.
Click to expand...
Click to collapse
What output you are getting for this command when you boot into bootloader?
Code:
fastboot oem get-bootinfo
jjaxxo said:
Yes to all of those.....and factory reset does not work in my case.
Click to expand...
Click to collapse
U can try to factory reset from settings too

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