[Help] Can not install apps on the Play store. - HTC Sensation

Hi everyone, my setup as the signature below. This is the first time I got this kind of error.
I can choose an app to download, then it will be downloaded like normal. However when it reached 100%, it stucked at that forever but did not do the installing step.
I tried to clear the market cache, data and even remove the google account then readd. But it still did not work.
Could someone please guide me on this. Thanks very much!
EDIT 1: today I cannot download any apps. It got stuck at the very first step. I did not download any more?!
EDIT 2: I just switched to mobile network and I could download any apps that I want. After that, I connected to wifi network to see whether the issue was solved or not. Unfortunately, I still could not download any apps through wifi
EDIT 3: The last observation from this issue. I use my laptop as a hotspot and so my phone can download any apps normally in the Play store.
To sum up, this bug only occurs with the direct wireless network connection.
Sent from my HTC Sensation using xda premium

Bump.
Why it only happened to me?!

ximocko said:
Hi everyone, my setup as the signature below. This is the first time I got this kind of error.
I can choose an app to download, then it will be downloaded like normal. However when it reached 100%, it stucked at that forever but did not do the installing step.
I tried to clear the market cache, data and even remove the google account then readd. But it still did not work.
Could someone please guide me on this. Thanks very much!
EDIT 1: today I cannot download any apps. It got stuck at the very first step. I did not download any more?!
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Try and unsync your gmail account and then resync. Do you have enough room for the app to be installed? Make sure you have enough room.
Sent from my HTC Sensation using xda premium

evetsno1 said:
Try and unsync your gmail account and then resync. Do you have enough room for the app to be installed? Make sure you have enough room.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Thanks mate. I already cleared cache, data of the play store, then I removed the google account and readded it. I rebooted the phone, but the issue was still there.
P/s: what the weird error! I just switched to mobile network and it worked. So....?

Do you have enough room on the device for the application to be installed? What is your free memory? How much left? This could be causing the issue? Perhaps.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.

realsis said:
Do you have enough room on the device for the application to be installed? What is your free memory? How much left? This could be causing the issue? Perhaps.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.
Click to expand...
Click to collapse
Yeah, I think my Sensation has enough room for any applications (nearly 750MB)

ximocko said:
Yeah, I think my Sensation has enough room for any applications (nearly 750MB)
Click to expand...
Click to collapse
is the viper rom zip md5 matched when you flashed it ?
may be the rom got corrupted or rather the google play store
try installing another play store app
like this (install it from the sdcard)

ximocko said:
Yeah, I think my Sensation has enough room for any applications (nearly 750MB)
Click to expand...
Click to collapse
Were you trying to download the app over wifi? I have also had that problem over wifi but it comes and goes and i haven't had it in quite a while. Glad it works over mobile network. Try it again over wifi later and it may work.
Sent from my HTC Sensation using xda premium

ganeshp said:
is the viper rom zip md5 matched when you flashed it ?
may be the rom got corrupted or rather the google play store
try installing another play store app
like this (install it from the sdcard)
Click to expand...
Click to collapse
Thank you, I will try and report later.
evetsno1 said:
Were you trying to download the app over wifi? I have also had that problem over wifi but it comes and goes and i haven't had it in quite a while. Glad it works over mobile network. Try it again over wifi later and it may work.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Yeah exactly mate! Sometimes I can download through normal wifi connection.
P/s: One last observation from this issue. I use my laptop as a hotspot and so my phone can download any apps normally. To sum up, this bug only occurs with the direct wireless network connection.

Related

[Q] Can not Download apps in Market.

I have recently rooted and installed Android Revolution on my wife's inspire.
However I just realized that i am unable to download from the market any apps. All I get is 2 secs of the downloading arrow before it disappears and i am prompted to
download again. I have tried clearing data in the market app and rebooting to no avail. Internet works as does browsing the market.
Any suggestions would be appreciated.
Trev
Edit, tried over wifi, tried an older version of the market app and still no luck.
Re-install the Rom, ensuring you clear the Delvik and wipe everything before install.
I'll give it a try.
Sent from my GT-I9100 using XDA App
Once done. if the issue continues;
1. Are you getting any error messages when you attempt to use market? When you turn the phone off and on? Anytime?
2. When was the last time it worked? Ever? Are you sure market sees your account and you are logged in?
3. Have you tried going to market on a PC and pushing an app to the phone? Does the app push when you do?
tweaked said:
Once done. if the issue continues;
1. Are you getting any error messages when you attempt to use market? When you turn the phone off and on? Anytime?
No error messages, power cycling the phone has not helped.
2. When was the last time it worked? Ever? Are you sure market sees your account and you are logged in?
since flashing I'm not sure if it has worked. I am logged in, and can see apps under my apps. Anything I have attempted to dl is listed there, but is not listed as installed.
3. Have you tried going to market on a PC and pushing an app to the phone? Does the app push when you do?
Click to expand...
Click to collapse
Yes, and the app shows up in the list but does not dl or install.
Sent from my GT-I9100 using XDA App
eccezarathustra said:
Yes, and the app shows up in the list but does not dl or install.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Hve you checked your APN settings? Ensure that they are correct. Do A Search and you will find them.
Try and wipe the cache.
Sent from my HTC Desire HD using XDA Premium App
Yep they are good, like I said I have internet access reflashing now.
Sent from my GT-I9100 using XDA App
eccezarathustra said:
Yep they are good, like I said I have internet access reflashing now.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Flashing the rom was supposed to be the first thing you did.
Reflashed, it works
Sent from my GT-I9100 using XDA App
eccezarathustra said:
Reflashed, it works
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Hence why it was the first thing to do. Lol
I know but it was my wife's phone and she had it with her at work.
Sent from my GT-I9100 using XDA App
what if it doesnt work?
i just flashed honeysense 2.1 today at first all my old apps did reload except for a select few so when they didnt i tried reloading them from marketplace and said try again. Ive spent all day reflashing the rom flashing other roms recovering on prior roms that were working flawlessly. ive ran searches and tried everything that i read. i am very new to the whole rooting and flashing but this is my 4th or 5th flash and everyone before i had absolutely no problems except for deciding which i liked more. any help is appreciated. thanks in advance!

Error processing purchase

I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium
Check your credit card information on your account. My amazon app store was doing the same thing to me, free or not, until I realized the card I had on the account had been expired since January.
booch137 said:
Check your credit card information on your account. My amazon app store was doing the same thing to me, free or not, until I realized the card I had on the account had been expired since January.
Click to expand...
Click to collapse
I don't use a credit card, charges appear on my tmobile bill. Two days ago everything worked fine. I haven't even made any changes on my account in that time.
Sent from my LG-P999 using xda premium
e4e5nf3nc6 said:
I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Bare with me Guys. This is my absolute Very 1st post on XDA. I was going to post a new thread and it suggested this one. All other relative issues were from 2011. FOR THE LIFE OF ME -- i cannot download apps; even free ones. "ERROR PROCESSING PURCHASE" This sucks! Even on updates. Please help!
paulie_gogetit said:
Bare with me Guys. This is my absolute Very 1st post on XDA. I was going to post a new thread and it suggested this one. All other relative issues were from 2011. FOR THE LIFE OF ME -- i cannot download apps; even free ones. "ERROR PROCESSING PURCHASE" This sucks! Even on updates. Please help!
Click to expand...
Click to collapse
Just a thought. I realized this started for me the same day I added another phone to my account. Of course the other phone is for somebody else with a completely different Google account, but this is the only variable I can think of. Do you happen to be on a family plan or anything like I am now?
Sent from my LG-P999 using xda premium
No. I have installed Juggernaut 5.0 for my Samsung Galaxy SII. I don't think I had this problem yesterday when it was installed. I've wiped cache, dalvik rebooted and all.
Sent from my SGH-T989 using XDA
Google apps are all out of wack for me. I installed Gmail update and problems started to occur. Think it's on Google's end. You can try and reflash gapps? Maybe that will help?
Sent from my LG-P999
chrisram88 said:
Google apps are all out of wack for me. I installed Gmail update and problems started to occur. Think it's on Google's end. You can try and reflash gapps? Maybe that will help?
Sent from my LG-P999
Click to expand...
Click to collapse
I hate to sound like a NEWB... what is reflashing gapps and how do you do it? Thanks
paulie_gogetit said:
I hate to sound like a NEWB... what is reflashing gapps and how do you do it? Thanks
Click to expand...
Click to collapse
If you don't know, then it doesn't really apply to your situation.
For clarity...cyanogenmod and a lot of the other roms aren't really suppose to include g(oogle)apps. These are the apps developed by Google such as maps, Gmail, play store/market, etc. So when you flash a custom rom like cm7 you also download and flash a zip file which installs these on your phone manually. All done through clockworkmod recovery.
I noticed that basically any of the less-popular apps in the play store can download and install without a problem. Only popular things like angry birds space and some of the other random things I tried seem to have this problem.
Sent from my LG-P999 using xda premium
What my fellow xda user just said! Do a quick Google search for latest gb Google apps. Download file and flash in recovery think latest is 8/28
Only if you running gingerbread base rom
Edit : http://goo-inside.me/gapps/gapps-gb-20110828-signed.zip
There you go.. Put on root of sd card and flash. Cwm will do the rest
Sent from my LG-P999
e4e5nf3nc6 said:
If you don't know, then it doesn't really apply to your situation.
For clarity...cyanogenmod and a lot of the other roms aren't really suppose to include g(oogle)apps. These are the apps developed by Google such as maps, Gmail, play store/market, etc. So when you flash a custom rom like cm7 you also download and flash a zip file which installs these on your phone manually. All done through clockworkmod recovery.
I noticed that basically any of the less-popular apps in the play store can download and install without a problem. Only popular things like angry birds space and some of the other random things I tried seem to have this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Well I can say there are A LOT of forums on here regarding this issue - however they date back to over a year ago. I've uninstalled some system apps (My Account for T-Mobile) and other non-essentials. I don't assume that is an issue. But like I said the past couple days it gets that error. One forum suggested removing the Google account then reinstalling, however my phone says it requires a factory reset for this. I've already spent lots of time customizing my ROM... Any other ideas?
---------- Post added at 03:00 PM ---------- Previous post was at 02:42 PM ----------
chrisram88 said:
What my fellow xda user just said! Do a quick Google search for latest gb Google apps. Download file and flash in recovery think latest is 8/28
Only if you running gingerbread base rom
Edit : (removed url)
There you go.. Put on root of sd card and flash. Cwm will do the rest
Sent from my LG-P999
Click to expand...
Click to collapse
Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?
---------- Post added at 03:12 PM ---------- Previous post was at 03:00 PM ----------
Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?
paulie_gogetit said:
[/COLOR]Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?
Click to expand...
Click to collapse
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999
chrisram88 said:
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999
Click to expand...
Click to collapse
You mean an apk file transfer and install? That works. Or do you mean something else?
Sent from my SGH-T989 using xda premium
No you can access the market via pc also. If you get errors as well then it might be Google.
https://play.google.com/store
Sent from my LG-P999
I seem to be able to fix this problem by turning off Wi-Fi, clearing market cache/data, and then restarting the Market/Play Store and setting it up using T-Mobile's network instead of Wi-Fi... Billing to the T-Mobile Bill seems to work fine after that.
FatalityBoyZahy said:
I seem to be able to fix this problem by turning off Wi-Fi, clearing market cache/data, and then restarting the Market/Play Store and setting it up using T-Mobile's network instead of Wi-Fi... Billing to the T-Mobile Bill seems to work fine after that.
Click to expand...
Click to collapse
Confirmed fix for me. Thanks dude.
Sent from my LG-P999 using xda premium
chrisram88 said:
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999
Click to expand...
Click to collapse
Update: Today it seems to be working. I think it may be a Google issue. I'll stay subscribed to this. Thanks guys.
i got the same problem
i uninstall the play store and got back to the market and it works
but still there is a problem in play store.
e4e5nf3nc6 said:
I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Read the help section in the market and try signing into google talk, it eventualy worked for me.
Sent from my LG-P999 using xda premium
e4e5nf3nc6 said:
Confirmed fix for me. Thanks dude.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No problem
Sent from my LG-P999 using xda premium

[Q] Cyanogenmod 9 Alpha Unable to install/update

I cannot install or update any apps on my phone. I can restore them via titanium, but not through the store. Does anybody have any ideas?
I'm running the release from 29th March 2012 if that helps...
It seems that trying to install the latest gapps has fixed it for now.
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA
gigaSproule said:
It seems that trying to install the latest gapps has fixed it for now.
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA
Click to expand...
Click to collapse
Don't worry about the double post, nothing to worry about here.
You can try to clear the cache from play store, or maybe reinstall it. reboot your phone.
Sometimes it needs a while for the store to recognize all your apps and settings.
Sent by my fingers to your head.
gigaSproule said:
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA
Click to expand...
Click to collapse
Just to let you know, you need to tap your post, press modify and then press edit to edit your post
Sent from my Desire S using xda premium
Thanks for the update on editing!
I restarted my phone last night and I couldn't install apps again. Rebooted into recovery and reinstalled gapps again and it seems to work again. Next time it happens, I'll try clearing the cache first.
Sent from my Desire S using XDA
gigaSproule said:
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Click to expand...
Click to collapse
There is no possibility to workaround. Games bought outside Google Play will be always marked but cannot be updated.
rzabcio said:
There is no possibility to workaround. Games bought outside Google Play will be always marked but cannot be updated.
Click to expand...
Click to collapse
Cheers. Seems a pain, but never mind.
Sent from my Desire S using XDA
EDIT: Clearing the cache, data and force stopping hasn't helped the downloading issue.
EDIT 2: I installed Play Store v3.5.16 from here, and it seems to work fine now.
Thanks for the link,just install it and can confirm it worked for me.
Known Issue
Yeah - that's one of the known issues on CM9 Alpha unfortunately...
Very difficult to find an ICS ROM for the Desire S where everything "just works".
Thanks for the link, I had the same issue, but after I installed that, the issue is gone!
Sent from my HTC Desire S using xda premium

Play Store - Error Code 942

Hey all!
So I have a Sensation 4G, and before i was rooted, i had an app called Cell Biology Study Guide (https://play.google.com/store/apps/details?id=com.mobilereference.cellbiology&hl=en)
I'm taking biology in University and this app was a life saver. When i got rooted, this app was incompatible with my phone... So later on, today, i downloaded LCD Density Modder Pro, which had a new market apk and whatnot.
I was able to go to the link of the app and click download, but it would give me the error code instead.
Any fix? Is there an alternate way to get the app? I would REALLY appreciate it. This app is a simplified, detailed textbook on your phone, i could really use it
Using Ordroid
Thanks!
Try clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
aryehzev said:
Try clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
Well it did give me access to some other apps i could not see before haha, but not the one i specifically wanted. Thanks for your help, however!
Hi I'm using Ordroid 8.6.5, just download a couple days ago. Well I noticed what happened at the playstore was for some reason it ERASED my google wallet! This giving me the error when purchasing applications! So it was a easy fix. I went to google wallet you can access your wallet in a drop down menu at check out, and I Re entered my card information. This did the trick, no more error during download! Not sure if it's your error also but I did some searching and I think the code does have something to do with billing. I can't figure out why my information was ERASED but I only know it WAS! Maybe this will help you too ? Check you're google wallet and see if your info is still available. This could be what's happening to you also. Is worth a try . Good luck!
Sent from my Sensation 4G using xda premium
realsis said:
Hi I'm using Ordroid 8.6.5, just download a couple days ago. Well I noticed what happened at the playstore was for some reason it ERASED my google wallet! This giving me the error when purchasing applications! So it was a easy fix. I went to google wallet you can access your wallet in a drop down menu at check out, and I Re entered my card information. This did the trick, no more error during download! Not sure if it's your error also but I did some searching and I think the code does have something to do with billing. I can't figure out why my information was ERASED but I only know it WAS! Maybe this will help you too ? Check you're google wallet and see if your info is still available. This could be what's happening to you also. Is worth a try . Good luck!
Sent from my Sensation 4G using xda premium
Click to expand...
Click to collapse
Well i hoped that would be the problem... but the wallet was still there haha. But i appreciate your help
GAPPS Version
According to this post http://forum.xda-developers.com/showthread.php?t=1750759 you may be using an incorrect version of GAPPS.
The aforementioned post links to GAPPS downloads but also check your ROM's thread and it may have a custom modified version as well.
I was plagued with 942's and inability to install APKs [that worked before] until I finally found that post.
worked for me too thanks.
aryehzev said:
Try clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
working great after following your instructions. thanks
had a huge battery drain on 2.7... now flashed 2.9 ... bootloop. had to do fullwipe.
play store not working (error 942).
is this normal?
aryehzev said:
Try clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
This solution didn't work for me. Error 942 still remains in my Google Play Store.. :/
This is an old post...
What's your ROM?? Using sense or not using???
My situation may be a little bit diff cause I was spoofing the market to download a certain app... first I tried the instructions above with no luck. Finally, what I did was cleared Play Store data one more time and uninstalled updates to go back to an older version of Play. Worked like a charm. Then just go back and update your Play.
aryehzev said:
Try clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
Worked for me as well

Download from file sharing websites problem (Solved)

I use Dolphin, but I remember having this problem even on other browsers.
If I want to download smth from uploaded, I get an error and am unable to download anything no matter how many times I try. If I try with uploading.com download starts and ends within a second and I get a tiny file.
If I download smth from mediafire everything goes fine.
This thing happens to most of the other websites, but I don't really recall which doesn't work and which does.
Is there any fix for this?
Sent from my HTC Sensation Z710e using Tapatalk 2
it happens on my PC as well, i guess it's just a trick they play to make us get premium accounts
arabology said:
it happens on my PC as well, i guess it's just a trick they play to make us get premium accounts
Click to expand...
Click to collapse
No I don't have these problems on pc, ONLY on the mobile
Sent from my HTC Sensation Z710e using Tapatalk 2
elvisypi said:
No I don't have these problems on pc, ONLY on the mobile
Sent from my HTC Sensation Z710e using Tapatalk 2
Click to expand...
Click to collapse
did you try to clean cache and data from the browsers apps?
see if it is persists
rzr86 said:
did you try to clean cache and data from the browsers apps?
see if it is persists
Click to expand...
Click to collapse
Ok I've done some tests. These are the ones that don't work so far (no download at all or a tiny file)
-depositfiles
-bitshare
-freakshare
-share-online
-rapidgator
-2shared
These work fine:
-zippyshare
-mediafire
-ziddu
I have tried with dolphin and chrome. I cleared cache, etc.
If I try downloading from computer they work fine.
I use ViperS ROM, and I have always had this problem as far as I remember.
I have to download files to my PC first.
Does anybody else have these problems? Is there any fix?
I think it may be realated to mobile websites, but I'm not sure
Edit: I think I found a connection between these websites that don't work, they all have captcha. Maybe it's realated to flash or smth similiar
elvisypi said:
Ok I've done some tests. These are the ones that don't work so far (no download at all or a tiny file)
-depositfiles
-bitshare
-freakshare
-share-online
-rapidgator
-2shared
These work fine:
-zippyshare
-mediafire
-ziddu
I have tried with dolphin and chrome. I cleared cache, etc.
If I try downloading from computer they work fine.
I use ViperS ROM, and I have always had this problem as far as I remember.
I have to download files to my PC first.
Does anybody else have these problems? Is there any fix?
I think it may be realated to mobile websites, but I'm not sure
Edit: I think I found a connection between these websites that don't work, they all have captcha. Maybe it's realated to flash or smth similiar
Click to expand...
Click to collapse
I have a solution for that::
Disable ad-blocking from "Adaway"
Sent from hunt's Sensation
hunt007 said:
I have a solution for that::
Disable ad-blocking from "Adaway"
Sent from hunt's Sensation
Click to expand...
Click to collapse
Thanks, seems fixed
Sent from my HTC Sensation Z710e using Tapatalk 2

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