Chargins issue on NEW EVO SHIFT - EVO Shift 4G Q&A, Help & Troubleshooting

My wife had a problem with the screen on her EVO SHIFT so she went to a sprint store and they ordered her a replacement phone. it came in on Friday. I have it rooted and running a custom rom and kernel. that part is OK. HOWEVER, it doesnt seem to charge. I have tried 5-6 different cables (AC Charger). It seems like it is charging and you can see the charge % go up SOME but it seems to never get past 50%. I also tried different batteries (I have 4 spare batteries). The Amber charger light is on and the phone says it is charging and connected to AC.
Any ideas what would be causing this? I thought about it being a bad charging port but it is showing connected and charging... Any help would be appreciated....

dahauss said:
My wife had a problem with the screen on her EVO SHIFT so she went to a sprint store and they ordered her a replacement phone. it came in on Friday. I have it rooted and running a custom rom and kernel. that part is OK. HOWEVER, it doesnt seem to charge. I have tried 5-6 different cables (AC Charger). It seems like it is charging and you can see the charge % go up SOME but it seems to never get past 50%. I also tried different batteries (I have 4 spare batteries). The Amber charger light is on and the phone says it is charging and connected to AC.
Any ideas what would be causing this? I thought about it being a bad charging port but it is showing connected and charging... Any help would be appreciated....
Click to expand...
Click to collapse
What ROM/Kernel are you running?
You might want to let the battery drain completely, then plug it in and see if a battery charges. If it does go to 100% (which it should), then thereafter, reset the Battery Stats.

konichwa said:
What ROM/Kernel are you running?
You might want to let the battery drain completely, then plug it in and see if a battery charges. If it does go to 100% (which it should), then thereafter, reset the Battery Stats.
Click to expand...
Click to collapse
Running Supreme Sense X with dodge kernel 1.6.. his evening I got it to charge to 100% and the green light came on.. took it upstairs and plugged it in after a few minutes... the light came on amber and it said it was charging but after about 2 minutes went off and was no longer charging.. I then pulled the charger out and pushed it back in and it started charging again. I giggled the cord and the light didnt go off.
HOWEVER... just went in and the light is green again.. picked up the phone and giggled the cord.. light when off.. then I unplugged the charger and plugged it back in.. now its amber again.. I wonder if it is the port.. this is a replacement phone we got from a service center that we had to wait over a week for. I would hate to have to un-root and take this back for a second time.. its a pain to unroot and then get a phone and have to downgrade and re-root.
Im reading that the EVO SHIFT has a LOT of bad charging ports.. is this true?

dahauss said:
Running Supreme Sense X with dodge kernel 1.6.. his evening I got it to charge to 100% and the green light came on.. took it upstairs and plugged it in after a few minutes... the light came on amber and it said it was charging but after about 2 minutes went off and was no longer charging.. I then pulled the charger out and pushed it back in and it started charging again. I giggled the cord and the light didnt go off.
HOWEVER... just went in and the light is green again.. picked up the phone and giggled the cord.. light when off.. then I unplugged the charger and plugged it back in.. now its amber again.. I wonder if it is the port.. this is a replacement phone we got from a service center that we had to wait over a week for. I would hate to have to un-root and take this back for a second time.. its a pain to unroot and then get a phone and have to downgrade and re-root.
Im reading that the EVO SHIFT has a LOT of bad charging ports.. is this true?
Click to expand...
Click to collapse
The EVO Shift does not have a history of Bad Charging ports. Because it's a Refurb, there may be a possibility of it. But it might also be that when you jiggle the USB Cord your momentarily interrupting the connection enough to make it think it's been Unplugged. Then the device detects that it's plugged in, it starts the charging process all over. Also as a built in safety most devices do not charge the Battery to 100%. What happens is the Battery is charged to a preset level. Usually between 95-98% , but it will register as 100% . This is to prevent overcharging of the Battery. That is why when you first unplug a device the battery appears to drop the first 1-5% very quickly. Then drain slower after that.

prboy1969 said:
The EVO Shift does not have a history of Bad Charging ports. Because it's a Refurb, there may be a possibility of it. But it might also be that when you jiggle the USB Cord your momentarily interrupting the connection enough to make it think it's been Unplugged. Then the device detects that it's plugged in, it starts the charging process all over. Also as a built in safety most devices do not charge the Battery to 100%. What happens is the Battery is charged to a preset level. Usually between 95-98% , but it will register as 100% . This is to prevent overcharging of the Battery. That is why when you first unplug a device the battery appears to drop the first 1-5% very quickly. Then drain slower after that.
Click to expand...
Click to collapse
Thanks. I know all of this as I have a regular evo. The shift is my wife's. I don't believe what you are describing is the issue. Hmm
Sent from my PC36100 using Tapatalk 2

Do you have any other odd issues occurring? Did you do a Full Wipe before Flashing?

If you have another shift, check the battery in it. I've said before, and I'll say it again....some of these shifts end up with a bad sensor somewhere for the battery. GF has the same problem with hers, but when I use her battery, it's charged 100%. Phone needs to be replaced, or needs to be checked in hardware. It's not a rom isse, charging port issue, or anything else.

There are several chargers available at Amazon. Maybe this would be a good option for you. http://www.amazon.com/s/ref=nb_sb_s...prefix=battery+charger+for+evo+shift,aps,1622
Sent from my PG06100 using xda premium

Chad The Pathfinder said:
There are several chargers available at Amazon. Maybe this would be a good option for you. http://www.amazon.com/s/ref=nb_sb_s...prefix=battery+charger+for+evo+shift,aps,1622
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
...pretty sure it's not the charger. The charger doesn't decide when the battery stops filling. Something isn't reading correctly. Maybe it's a system issue, something software but not the rom (like a faulty BIOS as opposed to the OS)
Sent from my PG06100 using xda premium

The charger can sometimes be an issue if it's not the Factory Charger, or a suitable replacement. I've seen several people run into issues by not using the correct charger. It is quite possible to damage the device, and the battery by not using the correct charger. Also some of the cheaper car chargers do not have an over-charge protector built in. While saying "over-charge protector" is a misnomer, what your actually trying to avoid is the battery continually trying to be charged when it's already charged. With some of the cheaper chargers it will cause the battery, and or the device to overheat.

It was the phone. Sprint sent me another shift and works fine....
Sent from my iPad using Tapatalk HD

dahauss said:
It was the phone. Sprint sent me another shift and works fine....
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Glad you got it all sorted :cyclops: .

Related

Battery -6 hours charging - 49%! What is wrong?

I have another problem with battery. I charge TP for 6 hours. after that time it still showing CHARGING, round light bimkning and when I enter battery, it shows 50-70% and charging! when I make soft reset it show full and stop charging, anyone knows how to fix this?, I'm worring about my battery I have oryginal rom. Thanks for reply.
I know that it is in other tread but I try to find solution
Are you using the supplied charger?
This happened to me when I tried to charge it with a Motorola V3 charger.
yes, the original charger is one amper powered which is very strong, all other chargers I have in my car or whereever output much smaller amount in milliampers (starting from 200 mA even). BUT never forget that slower charging is always better to preserve battery durability
bubble said:
Are you using the supplied charger?
This happened to me when I tried to charge it with a Motorola V3 charger.
Click to expand...
Click to collapse
oryginal delivered with TP
How long did you charge it the very first time?
dificult to say, i thing over 8 hours, but battery is really ok, it keeps 2-4 days.
i think i got close to an hour wait for 3/4ths charge
so prob about an hour and a half for max???
I had this same problem yesterday. It was at 30% after 4 or 5 hours of charging, then after I reset it, it was at 100%...
had same prob. Fixed after hard reset
nqw said:
had same prob. Fixed after hard reset
Click to expand...
Click to collapse
You sure you don't mean soft reset? some people make this mistake all the time and it makes for horrible advice to n00bs.
migsims said:
You sure you don't mean soft reset? some people make this mistake all the time and it makes for horrible advice to n00bs.
Click to expand...
Click to collapse
HARD reset help
I had this problem and was hesitant to do a hard resent and have to reload and re-enter all my settings.
Turns out I was charging through USB that was connected to a cheap hub that didn't supply enough power to charge the phone. Connecting my sync-USB cable straight to the computer fixed it all.
Silly oversight but it might help somebody with the same issue.
hmm, mine started doing this a few days ago...i do remember I used to have the usb charge hooked up directly to the computer but i noticed it was now connected to the usb hub. Let's hope hooking it directly to the computer fixes it...i can't rmember when i switched it to the hub ;p
EDIT:
yep, connecting it directly to the computer fixed it
Thanks!
even charging throught eh computer is slower than plugging it into teh wall. the usb charging only sends SOME of the power to the phone and therefore takes much more time than charging through a wall outlet...
Same thing happened to my wife's TP. Using Stock 1.90. When charging it would reach 85% and stop there irregardless of how many hours I charged it after that but after using the TP car charger it would resume the charge and reach 100%. So the TP would be normal for a few days and then the same problem would occur. Don't know why though but I would use the car charger to normalise it as soft resetting doesn't work.
Where as I'm using the Stock 5.05 euro without any probs....
i to have been having problems with battery life, and ive noticed as previously mentioned a significant differance between usb and mains charging. i charge my tp every night and last month i started to leave it on the usb rather than putting it on the mains in the bedroom. it was then i noticed a drastic drop in batterly life, after a full day at work (12hr approx) and average use ( txts/emails/games/vids) i wa left with only 10-15% battery. but when i returned to mains charging the same usage now leaves me with 45-55% battery. so now i just stick to mains charging through the night. just my 2 cents
This is what solved my problems...
Turn off your phone and plug it in to the wall, wait until it is fully charged. Then you can turn your phone on, and use it like you regularly would, but use it until you run out of battery, I mean 0%, it turns off randomly. Don't charge it again till it's fully drained.
Then fully charge it again, this time don't plug the phone back in until it reaches 1 or 2%.
Hope that helps!
elathan said:
i to have been having problems with battery life, and ive noticed as previously mentioned a significant differance between usb and mains charging. i charge my tp every night and last month i started to leave it on the usb rather than putting it on the mains in the bedroom. it was then i noticed a drastic drop in batterly life, after a full day at work (12hr approx) and average use ( txts/emails/games/vids) i wa left with only 10-15% battery. but when i returned to mains charging the same usage now leaves me with 45-55% battery. so now i just stick to mains charging through the night. just my 2 cents
Click to expand...
Click to collapse
yep, that's because the USB does not deliver the full power to teh device. that's why charging it via the supplied charger is much more efficient and powerful and lasts longer. USB should not be used to charge unless necessary for this reason
I had the same problem with I first got my Fuze. I even tried the ritual draining and recharging but nothing worked.
So I called AT&T and they swapped my battery for a new one. Problem solved.
majkeljj said:
dificult to say, i thing over 8 hours, but battery is really ok, it keeps 2-4 days.
Click to expand...
Click to collapse
Wow...2 days! I'm lucky if i get one! I check email every 15 mins and recharge it for like 20 mins every evening to make it through the night...
sdbe said:
I had the same problem with I first got my Fuze. I even tried the ritual draining and recharging but nothing worked.
So I called AT&T and they swapped my battery for a new one. Problem solved.
Click to expand...
Click to collapse
swapped or sent you a new one? i want a free battery!

[Q] Battery Staying at 100%

I've noticed that the battery meter will sometimes stay at 100% for a while and then all of the sudden drop to the actual percentage sometime later. A reboot after unplugging the phone will fix the problem and report the battery % at the correct level. I was wondering how many other people were experiencing this, or if it is just a hit or miss thing?
I'm still on stock, unrooted, no mods. It's a straight out of the box Skyrocket.
Also, does the problem remain after rooting, modding, etc.?
I asked this on the battery results thread in general, and only received one response, so I figured this would be better in Q&A.
I had the same issue, but it has only happened one or two times.
Showed 100% for hours then rebooted and it showed 73%
I don't know how long you've had your phone, but it takes several cycles from full to empty for the battery to calibrate correctly. During that time you can get some really funky readings on it.
I am experiencing the same problem.
I've also had a hard time charging the phone. I've left it plugged in upwards of 18 hours, only to find it saying its only 83% charged. That may just be another symptom of the same problem though.
Do you think this is a phone or a battery issue?
bl2520 said:
I am experiencing the same problem.
I've also had a hard time charging the phone. I've left it plugged in upwards of 18 hours, only to find it saying its only 83% charged. That may just be another symptom of the same problem though.
Do you think this is a phone or a battery issue?
Click to expand...
Click to collapse
That sounds like you were plugged into a pc vs ac power and had heavy usage during that time.
Mine charges very quickly when at idle and plugged into the wall.
I've had my phone since the day it launched (the 6th) and just experienced this for the first time yesterday. It was indeed quite odd to see.
I have had this happen one time. I also noticed the phone got very hot.
It actually happend yesterday, stayed at 100% almost all day then just shut off and wouldnt reboot.... freaked me out!!
Sent from my SAMSUNG-SGH-I727 using xda premium
I have had this issue only when using an old iphone wall charger have. i can charge with any of our multiple other chargers with no issue....i use a usb cable plugged onto that apple wall charger and it happens every single time
Sent from my SGH-T989 using XDA App
I think that the battery is pretty wonky. I am not sure if the NFC addition is causing these issues but some people are having amazing life ans some people (me included) get horrible. I am getting a warranty exchange on my battery. No way I should drop 12% in an hour and 20 minutes when the only usage is 19 minutes of checking email. If I have to have it plugged in every time I turn around it is not exactly a wireless device now is it?
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
I have had this issue only when using an old iphone wall charger have. i can charge with any of our multiple other chargers with no issue....i use a usb cable plugged onto that apple wall charger and it happens every single time
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
i think that u just solved my and many more ppl's problem i am using the same iphone wall charger and i just plugged my usb in there and the battery wouyld stay at 100% all day long and when i connect the charger it says "disconnect charger battery is full" but i think this will solve my problem man thank u very much for posting this ! im glad ive read it because this is the my second galaxy s2 with the same problem i went to the warranty and the exchange it but still the same problem so now i know it HAS to be the iphone charger!!
Strange, I was just reading this thread and thinking I have never experienced this. Then I checked my battery stat and it showed 100% even though I've been using it for an hour and a half. I restarted and now reads 90%.
Had my phone for almost a month. Rooted only on stock ROM. Just took it off USB cable from laptop an hour and a half ago.
yvrRome said:
Strange, I was just reading this thread and thinking I have never experienced this. Then I checked my battery stat and it showed 100% even though I've been using it for an hour and a half. I restarted and now reads 90%.
Had my phone for almost a month. Rooted only on stock ROM. Just took it off USB cable from laptop an hour and a half ago.
Click to expand...
Click to collapse
I had the same issue. But I read on a thread that cause is that u use a charger & cable that is not Samsung. I had tested and it is true. If u charge with the charger it will befine
That's was stupid of me. I think I am on that thread
Sent from my SGH-I727 using XDA App
My still stay at 100% all time with Samsung charger, any fix?
cgm8 said:
My still stay at 100% all time with Samsung charger, any fix?
Click to expand...
Click to collapse
I think we narrowed it down to being a bad charging circuit in the phone or battery triggered by a .1a charger.
When we got our new skyrockets they stopped doing it.
Sent from my SAMSUNG-SGH-I727 using XDA App
cgm8 said:
My still stay at 100% all time with Samsung charger, any fix?
Click to expand...
Click to collapse
I was powering my phone off, plugging the power in and allowing it to recharge. The phone would automatically power on as soon as I connected the power but I didn't think that mattered. It turns out it did. If I powered the phone on and then connected the power, the battery meter would work correctly.
This was different the Captivate I had previously. That phone had the capability to charge while powered off. There was even a charging graphic that displayed while the phone was off.
The Skyrocket did not have this same feature when I originally bought it. However, ATT did an update at some point and now it does. I've been unable to re-create the stuck battery gauge since that update.
please only use the charger that came with the phone. other chargers, after prolonged usage, may cause issues.
The charger that came with most skyrockets is a .1a charger and causes the issue as well. A few reported getting .7a chargers in the box but most have been .1
I have tested the iPhone charger theory on 5 phones now. Phone 1 and 2 experienced the issue. Phones 3-5 did not
Its more than just the charger. The phones experiencing this either have a bad battery or it's in the phone
orlandoxpolice said:
please only use the charger that came with the phone. other chargers, after prolonged usage, may cause issues.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
From day 1 with the skyrocket, I have used an old wall charger and cable and had this problem daily. I plug it in at night and in the morning, it's at 100% until I reboot, or some other random event that drops the percentage to the real battery stats.
Because of this thread, I dug out the box and used the wall charger and cable that came with it, and this morning shortly after unplugging the phone, it was at 99% and dropping, just as it should. Very glad I tried this.
Ummm no.....
00mred00 said:
The charger that came with most skyrockets is a .1a charger and causes the issue as well. A few reported getting .7a chargers in the box but most have been .1
I have tested the iPhone charger theory on 5 phones now. Phone 1 and 2 experienced the issue. Phones 3-5 did not
Its more than just the charger. The phones experiencing this either have a bad battery or it's in the phone
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
I did a recheck of my black cube SR wall charger (Samsung part # ETA0U80JBE).. It is NOT .1a it is 1.0amps - which - interestingly enough is EXACTLY what my iPhone3g power cube right next to it delivers.
The .7am Samsung charger has the usb connector on the side, and is part number ETA0U60JBE - delivering 5v at .7 amps (30% decrease over the little cube device). That was the charger my SGS-II had. My S/R came with the 1.0 amp ETA0U80JBE version.
One amp will charge the phone MUCH faster than the USB port. Per the spec, the typical USB device cannot drain more than 500mA (1/2 of what the power cube supplies to the phone).
Unfortunately Apple and Samsung both have the cubes pretty well locked up, so I cant compare the components, but at a first glace they appear to be absolutely identical, both putting out about 5.1 volts at zero load.

Losing charge while charging

Has anyone else noticed that it is possible to lose more battery than gain while charging our phone? Last night I had it on the charger while downloading stuff via torrents. This morning I woke up and saw my phone was at 45%. I know why the battery drained, but I just wanted to see if anyone else noticed this?
vx2ko said:
Has anyone else noticed that it is possible to lose more battery than gain while charging our phone? Last night I had it on the charger while downloading stuff via torrents. This morning I woke up and saw my phone was at 45%. I know why the battery drained, but I just wanted to see if anyone else noticed this?
Click to expand...
Click to collapse
I have never had this problem, but granted I do not do things as demanding as torrents on my phone. Could it be other problems such as overclocking your phone, or possibly a bad kernel?
vx2ko said:
Has anyone else noticed that it is possible to lose more battery than gain while charging our phone? Last night I had it on the charger while downloading stuff via torrents. This morning I woke up and saw my phone was at 45%. I know why the battery drained, but I just wanted to see if anyone else noticed this?
Click to expand...
Click to collapse
I have this issue in my car. The car USB can only provide up to 500mA of current at 5V to the phone. When I have the screen on along with music playing, LTE enabled, and navigation going, it will certainly lose charge while charging. I'm looking to modify it to provide up to 1.25A. In any case, the stock charger is 1A. Even though with all that going on (screen and navigation are power hogs), 500mA is barely enough as I'll lose about 1% every half hour. Maybe you can try plugging into a higher capacity converter (maybe borrow one from someone, or have one lying around?) lets say 2A (that's what i'm using, I found one with my HP touchpad) and see how that works.
In the end, I still say 1A is sufficient even with that going on, so it sounds like somethings askew with your phone IMHO.
It happened to me. But the weird thing is that I was asleep.
It's happened to me on my Droid X2 with Netflix over 3G. What surprises me is that the screen wasn't on and you were going over WiFi. If I were you, I'd try a different charger in the exact same scenario.
Was the phone hot at all?
vx2ko said:
Has anyone else noticed that it is possible to lose more battery than gain while charging our phone? Last night I had it on the charger while downloading stuff via torrents. This morning I woke up and saw my phone was at 45%. I know why the battery drained, but I just wanted to see if anyone else noticed this?
Click to expand...
Click to collapse
Were your torrents legal? If they weren't, maybe it was the electronic Karma catching up with you!
tech.kyle said:
It's happened to me on my Droid X2 with Netflix over 3G. What surprises me is that the screen wasn't on and you were going over WiFi. If I were you, I'd try a different charger in the exact same scenario.
Was the phone hot at all?
Click to expand...
Click to collapse
I agree, your charger you used must have a problem with it. Or not be made for a smartphone.
Only time Ive ever run into this was when I tried using my iPod charger(5v) on my iPad 3 which needs a 10v charger. Was the charger itself hot?
Well idk if it was hot because I was asleep. When I woke up it was normal. And it cant be the charger because it was the charger that came with it. I haven't experienced it since but I just saved that screenshot just in case.
Sent from my SCH-I535 using xda premium
tech.kyle said:
It's happened to me on my Droid X2 with Netflix over 3G. What surprises me is that the screen wasn't on and you were going over WiFi. If I were you, I'd try a different charger in the exact same scenario.
Was the phone hot at all?
Click to expand...
Click to collapse
Same here DX2 ftw
Sent from my SCH-I535 using xda premium
I notice this issue more often when using the stock charger that came with the phone more than my other chargers. I have an OEM spare battery and battery charger so it doesn't effect me much but it is a bit frustrating when i do need to plug in.
I only noticed this after flashing the unlocked aboot.
Sent from my SCH-I535 using xda app-developers app
This was the first thing I noticed about my phone before I even rooted that surprised me.
Happens to me also. I'd say even with moderate use and the charger that came with the phone, it's only able to hold a charge. A 3D game would cause the charge to drop pretty well
I did notice with imo's kernel and ffc (force fast charge) on the phone would hold the charge much better or continue charging - but it would get much hotter of course
This happened to me a few times but I just threw the cord away and bought a new phone. Hasn't even come close to happening since. I'd look into a new charger for sure
Sent from my SCH-I535 using xda app-developers app
Happens to me too
I noticed that also.
Doesn't matter what level my battery is when I plug it in, it goes down 5-14% before it begins to increase.
Noticed one time when I was cycling the battery and plugged it in at 10%. The phone actually shut off while being plugged in!
Now I just don't let it get that low anymore but it always goes down before going up.

[Bug] Charging phone while using results in shutdown with red led

Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
nagle3092 said:
Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.l
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
Click to expand...
Click to collapse
Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger! I will test..
Update:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
Globespy said:
Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger!
Click to expand...
Click to collapse
I tested it on both mine and my wifes phones, different chargers as well. Also the load on the devices was low, both were on wifi, she was using the facebook app, I was playing knights of pen and paper, both on auto brightness (in our living room, lights off). Same thing happened on both, screen just cuts out, red light starts flashing.
Hopefully it gets fixed, if more people will test it and post feedback here or at googles forum it would be great.
I've used the phone for hours while plugged into mains power and haven't had any issues ?
Sent from my Nexus 5 using xda app-developers app
n7of9 said:
I've used the phone for hours while plugged into mains power and haven't had any issues ?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Same here. Zero issues playing games and phone charges.
Are you using a custom ROM or kernel? That could explain it. Otherwise you either have two did chargers, or 2 did batteries, or a combination of both.
Sorry.....
Globespy said:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
Click to expand...
Click to collapse
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them.
Click to expand...
Click to collapse
28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
Globespy said:
28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
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Click to collapse
I'm gonna give that a shot tomorrow. Its getting late and need to get up for work in a couple hours. Thanks for testing, makes me wonder though if it is my phones, or if its and issue with a low battery and charging/using.....maybe something related to the reason why you cant do an update until your battery is at 20% despite being connected to a charger.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
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Click to collapse
you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Enddo said:
you have faulty device or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Click to expand...
Click to collapse
They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
Enddo said:
you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Click to expand...
Click to collapse
I agree... Since first replying to this thread I've gained 29% more battery and have been using phone constant. It charges really fast.
nagle3092 said:
They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
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Click to collapse
dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
Enddo said:
dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
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Click to collapse
No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
The only thing I notice is the charger does get quite warm when charging, but it's very fast.
It does sound too coincidental, but not impossible.
I hope it works out for you.
nagle3092 said:
No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
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Click to collapse
could it possibly be the cable, or the charger unit, or even the wall socket? these are all things that should be tested
I just wanted to say that I had the same issue as you and the problem so far seems to happen when you let the battery get pretty low before plugging it in.
The battery was down to about 8% when I plugged the phone in last night (to the lg charger). I actually left mine alone for about 30 minutes and when I came back, it was at 6%. I did verify that the display said "Charging" when the cable was plugged in. I unplugged the phone, and plugged it back in and started browsing the web on wifi and within another 15 minutes the battery had gone down to 2%. I turned off the screen and left it alone and when I checked it again, it was at 1%. At that point, I was worried about the phone, so I urned off the phone completely. When I turned it back on, it did look like it was charging again, but very slowly. At this point, I tried plugging it into another charger that I had, and it charged up fairly quickly.
Definitely pretty frustrating as I've never had something like this happen unless you have the usb cable plugged into a computer.
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
apristel said:
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
Click to expand...
Click to collapse
The only chargers I tried were the ones that came with the phones. I got a bunch of others so Im going to give them a shot as well and see how this fairs.
Ok so Im sitting here trying to recreate the issue and it is different. I brought the battery down to 4% plugged it in and kept playing kop&p and the battery hasnt gone down, it actually went up to 7% but its holding there. I am letting it get to 10% now before I pick it up and try again. I swapped out between the n5 charger and my n4 charger both held it at 7% while playing.
Maybe this just has to do with battery conditioning, or maybe the snapdragon quickcharge ic.
Just checked the phone, from the time I started writing this till now (maybe 2 minutes) its up to 10% so back at it I go.
The charger that comes with the phone is horrible. Its the same type as the n4 which dies after 2 months. Don't use it, just use another one and you'll be just fine.
Sent from my Nexus 5 using Tapatalk

Phone won't recognise charger

This is a strange one. When I connect USB to my computer the device shows up, I also get the option for USB tethering on the phone... however it does not indicate that it is charging. The charger works in other phones and I've even tried using a proper charger (i.e. not a usb cable).
Now the thing is, I'm not sure if it's not charging. When I turn the phone on I have 11% battery and get a notification about it and told to plug in a charger, and when I plug it in the message does not come back - although the battery % stays on 11.
Are the Motorola USB drivers installed?
eastdata said:
Are the Motorola USB drivers installed?
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Click to collapse
They are installed on my PC yes, although I don't see what that has to do with it?
I'm asking the stupid questions first, lol...
Which USB ports are you using, try connecting to a port on the motherboard (proper +5V) if not?
I have the same problem with a nokia lumia 920 charger, the charger works in others phones and some time before works in my phone too
eastdata said:
I'm asking the stupid questions first, lol...
Which USB ports are you using, try connecting to a port on the motherboard (proper +5V) if not?
Click to expand...
Click to collapse
Like I said, I've tried using a direct mains charger too. The USB connection from phone to computer is fine as I can transfer files etc. It just won't charge regardless of what cable I use.
That said though, the battery has been on 11% for a long time. Makes me think that it has actually been charging (or else it would have decreased/died) and it's just the reading that is stuck? I've tried switching to icon mode then % but it's still on 11. Is there a way to recalibrate it? The phone is barely a month old so it's surely not a hardware issue.
Euskadi said:
Like I said, I've tried using a direct mains charger too. The USB connection from phone to computer is fine as I can transfer files etc. It just won't charge regardless of what cable I use.
That said though, the battery has been on 11% for a long time. Makes me think that it has actually been charging (or else it would have decreased/died) and it's just the reading that is stuck? I've tried switching to icon mode then % but it's still on 11. Is there a way to recalibrate it? The phone is barely a month old so it's surely not a hardware issue.
Click to expand...
Click to collapse
When I got mine the battery hung on 31% for ages then dropped to 0% and rebooted. Since then I cycled it through a few times without connecting the charger until it was flat and then charged it to max and left it for a few hours at least. It came good after that and I've had no problems. According to Motorola to recalibrate the battery state it should be left for charge once fully charged for a few hours extra.
I've had mine for a few weeks.
It doesn't seem to change either side of 11% whether I charge it or not. I guess I'll just have to plug it in for a few hours and assume it's fully charged?
It took me ~4 and 1/2 hours to charge it fully using the 500mAh Moto charger from 0%, but I did it the other way around--I used it till it was flat first.
eastdata said:
It took me ~4 and 1/2 hours to charge it fully using the 500mAh Moto charger from 0%, but I did it the other way around--I used it till it was flat first.
Click to expand...
Click to collapse
I believe the Moto G specks are 1.5 Amps max
Euskadi said:
Now the thing is, I'm not sure if it's not charging.
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Click to collapse
When you go to Settings > Battery, it is supposed to tell you whether it's charging.
sciurius said:
When you go to Settings > Battery, it is supposed to tell you whether it's charging.
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Click to collapse
It actually says charging now, but it continues to say that even when I remove the charger.
Also my battery has finally dropped from 11% to 10%, that is after around 7 hours use...
Francehoaq said:
If its happened should restart the phone and it will than recognize the charger.
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Click to collapse
I don't mean to be rude but don't you think I might have already tried turning it off and on?
Euskadi said:
It actually says charging now, but it continues to say that even when I remove the charger.
Click to expand...
Click to collapse
That's very peculiar... It might indicate something wrong at the firmware level. You are running the standard ROM, are you?
I'd advise to jump some factory resets / firmware (re)install hoops.
I'm running Beanstalk ROM but the creator is already getting very cranky with me for suggesting it might be a bug in that
Unless you can reproduce the behaviour with the stock firmware, Beanstalk is the prime suspect.
But it could be a file/driver corruption, hence the suggestion to reinstall.
Same problem with XT1033 on Stock 4.4 ROM
on stock 4.4 ROM same problem i am facing, even after 1-2 hours charging its showing same % of battery.
but after a restart its coming to normal condition & shows charging icon.
I charged my phone last night (still on 10%), brought it out with me and during use it cut out and would not turn on. I kept trying to turn on by either pressing power on or pressing power & vol down. A couple of times I got to the bootloader but that was it. When I got home I plugged it into a charger and it came up with a white screen with an empty battery graphic.
Now my phone will not turn on no matter what I do, even when plugged in.

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