Database Info

Contacts Sync issues

I got my captivate on last thursday for $349 commit free. Great! Anyway, I migrated from a WinMo Tilt 2 that was hacked to DeepShining custom ROM with the latest winmo build. I was using MyPhone service to sync all my contacts online. Now that I have switched to android (and i love it), I need a way to transfer all my contacts from winmo to google. since the phone contacts refuse to sync with outlook on my desktop, i transferred all of them directly to my captivate using BT exchange. now the problem is that the phone contacts wont sync with my gmail contacts. any ideas on how to do that?

I think the best way to get contacts on to an Android phone is to import them into your gmail contacts list, then tell the phone to sync with your gmail contacts.
I came from an iphone, so I had all my contacts in outlook. You can export all your contacts from outlook to a CSV file. Then go to gmail and import your contacts in to gmail using that same CSV file. Then go to your phone under settings there's a "accounts and sync" menu. You can tell it to sync with google there.
At least thats how I did it. It worked fine, it synced all my contacts within a few seconds.

Agreed. I came from a Blackberry and just synced all my contacts to my gmail account, did some cleanup (easier to do from my laptop), and then synced it to my new phone. Very easy and quick.

Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App

The problem is my winmo phone wont sync up with outlook. Any clues as to why this happens?
Sent from my SAMSUNG-Captivate using XDA App

jayrod88 said:
Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I think this is a weakness of the Captivate. I have tried several options and none work perfect.
I ended up using "gsyncit" to do the Outlook to Gmail Contacts/Calendar syncing. When the Gmail Contacts/Calendar entries sync to your phone however (this will happen automatically), they end up in a single Group ("[email protected]"). So, I use the Android app "Groupy" for contacts and it keeps things sorted on my Captivate. Workable solution but kind of cludgy.

Groupy doesnt work right either...
1) Its slow as all get out, so slow it takes 30 seconds to load on my scree, then it pops up a box to "force close" or "wait". After another 20 seconds it finally loads...and this is with the latest update build as of 7/27.
2) When it does finally load, it shows my gmail contact folders, however the "Family" folder has 0, yet I have quite a few in that folder on Gmail contacts.
Bottom line, groupy doesnt work right, but worst of all a basic function to have your android phone sync correctly with your gmail contacts should work out of the box. PERIOD. I dont understand how this problem isnt at the top of everyone's complaints along with GPS and MMS?

This is still a big issue for me! Samsung needs to fix this and gps now!
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Contacts not syncing to Gmail after initial sync -- Samsung Captivate

Hello,
I recently obtained a Samsung Captivate and synced my contacts (through the stock "sync" feature in Android) from my phone to Gmail. This worked very well, however after this initial sync, new contacts that I have added to my phone have not synced with Gmail. Help? Also, I don't know if this matters, but I use k-9 mail instead of the default Gmail app. However I have tried also having the default gmail account on and it doesn't seem to have helped

Anyone? It's getting to be a bit of a problem

I'm having a similar problem
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.

markdoucette said:
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.
Click to expand...
Click to collapse
When you create new contact are you ticking Google on the "save contact to" pop up?
good day.

Nope. I got that figured out now though. Thanks for the tip!

I think google broke something somewhere, since yesterday automatic sync in gmail got broken, not only for me but I've seen others having the same problem.
I am on the international version of the Galaxy S

I realize this is an old thread, but my problem is almost identical, so I don't want to clutter the board with a new thread...
Captivate. Stock. US.
My contacts have NEVER sync'ed upbound to Google account.
In Contacts>Menu>more>Accounts, sync IS turned on.
By the way, the Google account has NO contacts in it. And I don't need the arrangement to move contacts from google to phone, only from phone to google (as a back-up).
Am I missing some step to make it start syncing?
Here is another thought...all my contacts are in SIM; do they have to be in phone memory for sync to work?

Apologize for the bump here, but this problem remains...no sync from phone up to google--only the other way.
I enter new contacts (generally phone numbers and name only) on the phone--not 1st in gmail. So, I need for PHONE-ENTERED contacts to sync upbound to goggle, but it does not do it.
Is there an app that makes this work, or is it just a Samsung/ATT/google fail with no fix?

If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps.
From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.

sparker366 said:
If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps. From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.
Click to expand...
Click to collapse
Hmmmm...if you do this (make all contacts be "google" contacts, do they reside on your phone or only "up" at google. IOW what if you have no data net connection at all (phone or wifi), are your contacts still on your phone?

Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.

Omnichron said:
Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.
Click to expand...
Click to collapse
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).

movrshakr said:
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).
Click to expand...
Click to collapse
then try it the other way around. Export your contacts in your phone to a csv file then upload them from within google/contacts... did I say that right?

[Q] contacts will not sync to google

my wife got a new d2g and the contacts wont sync to Google. this is the second phone she got in less than a week do to other problems, and the phone before this would not sync either. and it is just the contacts, the calender and the gmail sync fine. under the google account on the phone all the options are checked to sync and it shows the arrows that its trying to sync but when i look online there are no contacts. any ideas?

I'm pretty sure that it's considered normal behaviour. If the contacts weren't added manually after setting up a Google account on the phone, they won't sync, or at least that's what I have here.

My dx sync just fine and I set it up the same way. Not sure what the deal is.
Sent from my DROIDX using XDA App

Ok gonna take a wild guess here and say that you had the carrier transfer contacts from the old phone to the D2G and that would explian why they do not sync.
Look at the contacts (might have to go into edit mode) and see what "PROFILE" it says for each contact.
My guess is it says Phone Only.
What you need to do (and I'm going off memory since I am not running stock myself)
Edit each contact and in the menu there should be something that says NEW contact that will take the info from the one you are editing but ask you which account to make the new contact for. Select your GMail acct when asked and save it.
Then fine the gmail version of the contact you just made and select join or link and link it to the Phone only version.
This will give you one contact that has two profiles, phone only and Gmail.
What I suggest for anyone moving to Android for the first time is to get all your contacts into GMail (using above method) Import all your facebook contacts as well (You can do that through Yahoo Mail wizard and exporting to CSV then i8mporting into Gmail) and once your GMail has a complete and accurate contact list wipe the data on the phone and sync with Gmail to get all your contacts back. Be sure to make a backup of all your contacts on GMail once you are done to guard against future corruption issues and to be safe.
Cloud Contacts is not one of the best features of the phone but once you have integrated all your current contacts into GMail and joined them and Facebook into a proper list it is not a problem anymore.

Help me fix my syncing problems

Running ICS 4.2---x
Kernal 3.0.8
I'm having trouble syncing contacts. Seems as if when i create a contact on my phone and sync to google, and yes i am storing the contact using the google account, it doesn't show up when i log on to my google voice account on my laptop. BUT, when i create the contact on my laptop under the google voice account and sync, it shows up on my phone. IS THERE ANY WAY TO FIX THIS?

[Q] Why New Contacts App Has Syncing Issues?

Some of my newer contacts are not synching with either my Google Contacts or my Outlook.com contacts. I'm on a Nexus 5 running Android 5.1.
I use Outlok.com for my primary repository for contacts and calendars, however I use GSyncit add-on for MS Outlook (desktop) to sync my desktop Outlook contacts and calendars to Google. This way I can use Outlook.com or Google Calendar / GMail to access/share my calendar and access contacts depending on the situation.
Everything is working fine on the desktop end so that is irrelevant to this problem (so probably shouldn't even have wrote the above paragraph - but just in case.)
I see there is a new Google Contacts app on the phone and on the web. I noticed this when I clicked on the People app and it said the app was missing. When I go to the web version of Google Contacts via my Google account, there are no contacts there! All my contacts are still in Gmail though of course.
I see that when I attempt to edit an older contact on the phone, it first prompts me with which Google account I want to sync with. I don't need to sync my phone contacts directly with Google, I just want to sync with Outlook.com -> Outlook -> Google (via GSyncit) but I suppose it wouldn't cause a problem if I just had the phone sync to both accounts (probably will then need to disable GSyncit contact sync between Outlook desktop and Google).
What is weird is that it is like Google made the mistake of launching this new contacts app, but there's no notice or migration instructions on the changes with the new app. I just happend to discover something was "unhooked" by trying to edit a contact! I just discovered the new Contacts app on the web by Googling, Google Contacts. I'm technically saavy and somewhat of an Android Wonk, and am surprised this is all a surprise!
Do I have to go try to edit every single contact on the mobile Contacts app now to select which Google account it syncs with? I HOPE NOT!

At the risk of appearing dumb I'm leaving my original post for background. It appears this is (not surprisingly) all a Microsoft issue. When I went into the Outlook.com app on my phone, when you click on the Contacts and Calendars Sync setting, nothing happens! Come to find out this app is no longer on the play store. It appears to have been replaced earlier this year by the Microsoft Outlook Preview. Installed that app, and it doesn't and an account type to the phone! So it appears, unlike the Outlook.com app, it won't sync calendars and contacts with the native Android calendar and contacts app. It's as if Microsoft is trying to make you use their new app instead of the stock Android apps that just sync with the Outlook.com account? Please say this isn't so!
jazee said:
Some of my newer contacts are not synching with either my Google Contacts or my Outlook.com contacts. I'm on a Nexus 5 running Android 5.1.
I use Outlok.com for my primary repository for contacts and calendars, however I use GSyncit add-on for MS Outlook (desktop) to sync my desktop Outlook contacts and calendars to Google. This way I can use Outlook.com or Google Calendar / GMail to access/share my calendar and access contacts depending on the situation.
Everything is working fine on the desktop end so that is irrelevant to this problem (so probably shouldn't even have wrote the above paragraph - but just in case.)
I see there is a new Google Contacts app on the phone and on the web. I noticed this when I clicked on the People app and it said the app was missing. When I go to the web version of Google Contacts via my Google account, there are no contacts there! All my contacts are still in Gmail though of course.
I see that when I attempt to edit an older contact on the phone, it first prompts me with which Google account I want to sync with. I don't need to sync my phone contacts directly with Google, I just want to sync with Outlook.com -> Outlook -> Google (via GSyncit) but I suppose it wouldn't cause a problem if I just had the phone sync to both accounts (probably will then need to disable GSyncit contact sync between Outlook desktop and Google).
What is weird is that it is like Google made the mistake of launching this new contacts app, but there's no notice or migration instructions on the changes with the new app. I just happend to discover something was "unhooked" by trying to edit a contact! I just discovered the new Contacts app on the web by Googling, Google Contacts. I'm technically saavy and somewhat of an Android Wonk, and am surprised this is all a surprise!
Do I have to go try to edit every single contact on the mobile Contacts app now to select which Google account it syncs with? I HOPE NOT!
Click to expand...
Click to collapse

Microsoft confirmed.
Your question on Microsoft Community has received a reply from Tushar Tiwari.
Title: How To Sync Contacts & Calendars with Native Android Phone Apps?
Reply
Hi,
Unfortunately , by design, it is not yet possible to sync your Android phone contacts to your Outlook.com account.
Note: At the moment, you can only sync Outlook.com contacts to your android phone.
Please provide your suggestions/opinion as a feedback to the development team. To do this, click on the gear icon on the top right corner of Outlook.com homepage and select 'feedback' from the dropdown menu.
Hope this information is helpful.
******
However, this isn't that big of a deal as I come to find out, even though there is no longer an Outlook.com account type on the phone any more, you can use the Exchange account type and use server address: s.outlook.com and then you can sync everything. Why the MS Tech didn't point this out it baffling.
(big middle finger for you Microsoft)