[Q] Contacts not syncing to Gmail after initial sync -- Samsung Captivate - General Questions and Answers

Hello,
I recently obtained a Samsung Captivate and synced my contacts (through the stock "sync" feature in Android) from my phone to Gmail. This worked very well, however after this initial sync, new contacts that I have added to my phone have not synced with Gmail. Help? Also, I don't know if this matters, but I use k-9 mail instead of the default Gmail app. However I have tried also having the default gmail account on and it doesn't seem to have helped

Anyone? It's getting to be a bit of a problem

I'm having a similar problem
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.

markdoucette said:
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.
Click to expand...
Click to collapse
When you create new contact are you ticking Google on the "save contact to" pop up?
good day.

Nope. I got that figured out now though. Thanks for the tip!

I think google broke something somewhere, since yesterday automatic sync in gmail got broken, not only for me but I've seen others having the same problem.
I am on the international version of the Galaxy S

I realize this is an old thread, but my problem is almost identical, so I don't want to clutter the board with a new thread...
Captivate. Stock. US.
My contacts have NEVER sync'ed upbound to Google account.
In Contacts>Menu>more>Accounts, sync IS turned on.
By the way, the Google account has NO contacts in it. And I don't need the arrangement to move contacts from google to phone, only from phone to google (as a back-up).
Am I missing some step to make it start syncing?
Here is another thought...all my contacts are in SIM; do they have to be in phone memory for sync to work?

Apologize for the bump here, but this problem remains...no sync from phone up to google--only the other way.
I enter new contacts (generally phone numbers and name only) on the phone--not 1st in gmail. So, I need for PHONE-ENTERED contacts to sync upbound to goggle, but it does not do it.
Is there an app that makes this work, or is it just a Samsung/ATT/google fail with no fix?

If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps.
From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.

sparker366 said:
If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps. From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.
Click to expand...
Click to collapse
Hmmmm...if you do this (make all contacts be "google" contacts, do they reside on your phone or only "up" at google. IOW what if you have no data net connection at all (phone or wifi), are your contacts still on your phone?

Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.

Omnichron said:
Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.
Click to expand...
Click to collapse
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).

movrshakr said:
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).
Click to expand...
Click to collapse
then try it the other way around. Export your contacts in your phone to a csv file then upload them from within google/contacts... did I say that right?

Related

Contacts Sync issues

I got my captivate on last thursday for $349 commit free. Great! Anyway, I migrated from a WinMo Tilt 2 that was hacked to DeepShining custom ROM with the latest winmo build. I was using MyPhone service to sync all my contacts online. Now that I have switched to android (and i love it), I need a way to transfer all my contacts from winmo to google. since the phone contacts refuse to sync with outlook on my desktop, i transferred all of them directly to my captivate using BT exchange. now the problem is that the phone contacts wont sync with my gmail contacts. any ideas on how to do that?
I think the best way to get contacts on to an Android phone is to import them into your gmail contacts list, then tell the phone to sync with your gmail contacts.
I came from an iphone, so I had all my contacts in outlook. You can export all your contacts from outlook to a CSV file. Then go to gmail and import your contacts in to gmail using that same CSV file. Then go to your phone under settings there's a "accounts and sync" menu. You can tell it to sync with google there.
At least thats how I did it. It worked fine, it synced all my contacts within a few seconds.
Agreed. I came from a Blackberry and just synced all my contacts to my gmail account, did some cleanup (easier to do from my laptop), and then synced it to my new phone. Very easy and quick.
Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App
The problem is my winmo phone wont sync up with outlook. Any clues as to why this happens?
Sent from my SAMSUNG-Captivate using XDA App
jayrod88 said:
Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I think this is a weakness of the Captivate. I have tried several options and none work perfect.
I ended up using "gsyncit" to do the Outlook to Gmail Contacts/Calendar syncing. When the Gmail Contacts/Calendar entries sync to your phone however (this will happen automatically), they end up in a single Group ("[email protected]"). So, I use the Android app "Groupy" for contacts and it keeps things sorted on my Captivate. Workable solution but kind of cludgy.
Groupy doesnt work right either...
1) Its slow as all get out, so slow it takes 30 seconds to load on my scree, then it pops up a box to "force close" or "wait". After another 20 seconds it finally loads...and this is with the latest update build as of 7/27.
2) When it does finally load, it shows my gmail contact folders, however the "Family" folder has 0, yet I have quite a few in that folder on Gmail contacts.
Bottom line, groupy doesnt work right, but worst of all a basic function to have your android phone sync correctly with your gmail contacts should work out of the box. PERIOD. I dont understand how this problem isnt at the top of everyone's complaints along with GPS and MMS?
This is still a big issue for me! Samsung needs to fix this and gps now!
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Contacts. WTF?

Okay. I finally deleted all the people I don't talk to anymore from my contacts and SIM, and cleaned up by putting e-mail addresses in the contact info etc, and now want to sync that with my Gmail. Why doesn't these changes reflect on my Gmail account? I still have no contacts according to gmail, it just has an area that it has every e-mail address I have had an e-mail from or too.
The part that's frustrating is on my phone, when I go to compose a new text msg, and click contacts, I have to go through hundreds of useless e-mail addresses etc, still have 5 different names for some people that use multiple e-mail address and numbers, and a ton of "unknown" entries. I can't find a way to delete all of this other crap.
Has anybody successfully and cleanly synced all of their contacts?
Or is there a way to make it so when I hit the "contacts" button while composing a text msg, it only shows the phone numbers I have saved to the phone under contacts?
Theres too many areas called "contacts" that are completely unrelated to eachother. I wish google would wise up.
Thanks for any help!
When you make a new contact you get options to save to your phone, Google account, or sim card. You have to have them saved to Google or else they won't sync. I'd suggest opening Gmail on a computer and inputting them there.
So ALL of the work I did on the was a complete waste of time, and I have to go and indivudually put each and every name/number/email address into my Gmail contacts? Okay thats just retarded.
Next question, how do I get all of those "contacts" deleted from my phone. I really dont want to look at 500+ email address of companies/spam/notifications when I just want to look through my contacts to add to a text message.
GTIVRon said:
So ALL of the work I did on the was a complete waste of time, and I have to go and indivudually put each and every name/number/email address into my Gmail contacts? Okay thats just retarded.
Next question, how do I get all of those "contacts" deleted from my phone. I really dont want to look at 500+ email address of companies/spam/notifications when I just want to look through my contacts to add to a text message.
Click to expand...
Click to collapse
In contacts, go into display options and check the box that says only contacts with phone numbers
Yea that helps when I go into contacts. My problem is that when you go into compose new text msg, then want to add a list of people and you click contacts, it lists the 500+ e-mail address I may have emailed out before, as well as up to 5 seperate entries for people with the same name, and doesn't show if it is for one of their e-mail addresses or one of their phone numbers.
This contacts sync thing is just outright stupid.
Solution I found for this do a factory wipe. Then when phone reboots add an exchange account. Use your google login info. Choose manual setup. Under server put m.google.com tell it to sync contacts. You must first make sure to configure google contacts to only sync groups you want. Do this within gmail on your computer. When you then add your google account uncheck sync contacts.
Sent from my SAMSUNG-SGH-I897 using XDA App
GTIVRon said:
Yea that helps when I go into contacts. My problem is that when you go into compose new text msg, then want to add a list of people and you click contacts, it lists the 500+ e-mail address I may have emailed out before, as well as up to 5 seperate entries for people with the same name, and doesn't show if it is for one of their e-mail addresses or one of their phone numbers.
This contacts sync thing is just outright stupid.
Click to expand...
Click to collapse
You don't have to delete anything! You can export your contacts on your phone to a vcf file.
contacts > import/export > export to sd card
Once you have the vcf file, you can e-mail it to your gmail account, then download the file to your pc. Next, import it to your gmail account. Let me know if that works.
GTIVRon said:
So ALL of the work I did on the was a complete waste of time, and I have to go and indivudually put each and every name/number/email address into my Gmail contacts? Okay thats just retarded.
Next question, how do I get all of those "contacts" deleted from my phone. I really dont want to look at 500+ email address of companies/spam/notifications when I just want to look through my contacts to add to a text message.
Click to expand...
Click to collapse
go into your gmail contacts on a computer...create a new group called "My Contacts". copy all of the contacts to there that you actually want to see. within your phone contacts setting, set it to only sync that contacts group from gmail.
drwx said:
go into your gmail contacts on a computer...create a new group called "My Contacts". copy all of the contacts to there that you actually want to see. within your phone contacts setting, set it to only sync that contacts group from gmail.
Click to expand...
Click to collapse
except Samsung left that option out of the SGS firmwares
gunnyman said:
except Samsung left that option out of the SGS firmwares
Click to expand...
Click to collapse
on eclair, yes... on froyo, no.
the workaround in eclair is to set up a second gmail account, then use a service like soocial.com. in your real gmail account, set up the my contacts list. set up soocial to sync the "my contacts" list with the entire list on the 2nd account. then, on your android phone, don't sync contacts from the primary gmail.. only sync contacts from the 2nd gmail account.
I have a (probably) related problem. When I entered a new contact in 2.1 I was given the option to choose saving to phone, google, or sim card. Now that I have updated to the official Froyo version, I never get this option. It just saves to my phone. This is a serious problem. Is this just my phone or are others having this problem?
thanks.
I NEVER save to the sim card because it does not use the same format I use in Outlook and it will split a contact with more than 1 phone number into several contacts.
The AOSP Mms.apk has the option to hide non-mobile phone numbers and emails.

[Q] contacts will not sync to google

my wife got a new d2g and the contacts wont sync to Google. this is the second phone she got in less than a week do to other problems, and the phone before this would not sync either. and it is just the contacts, the calender and the gmail sync fine. under the google account on the phone all the options are checked to sync and it shows the arrows that its trying to sync but when i look online there are no contacts. any ideas?
I'm pretty sure that it's considered normal behaviour. If the contacts weren't added manually after setting up a Google account on the phone, they won't sync, or at least that's what I have here.
My dx sync just fine and I set it up the same way. Not sure what the deal is.
Sent from my DROIDX using XDA App
Ok gonna take a wild guess here and say that you had the carrier transfer contacts from the old phone to the D2G and that would explian why they do not sync.
Look at the contacts (might have to go into edit mode) and see what "PROFILE" it says for each contact.
My guess is it says Phone Only.
What you need to do (and I'm going off memory since I am not running stock myself)
Edit each contact and in the menu there should be something that says NEW contact that will take the info from the one you are editing but ask you which account to make the new contact for. Select your GMail acct when asked and save it.
Then fine the gmail version of the contact you just made and select join or link and link it to the Phone only version.
This will give you one contact that has two profiles, phone only and Gmail.
What I suggest for anyone moving to Android for the first time is to get all your contacts into GMail (using above method) Import all your facebook contacts as well (You can do that through Yahoo Mail wizard and exporting to CSV then i8mporting into Gmail) and once your GMail has a complete and accurate contact list wipe the data on the phone and sync with Gmail to get all your contacts back. Be sure to make a backup of all your contacts on GMail once you are done to guard against future corruption issues and to be safe.
Cloud Contacts is not one of the best features of the phone but once you have integrated all your current contacts into GMail and joined them and Facebook into a proper list it is not a problem anymore.

[Q] Google contacts not syncronizing on sensation

Hi,
unfortunately my Sensation is not syncronizing the contacts from my google account. Mail an calander ist syncing o.k. I have no clue where to look for a solution, because there is no error message. Any hints?
Heinzelrumpel
go to settings->accounts and sync->google->click sync contacts
or go to contacts->menu->view->click google
this is not a matter of how to syncronize my contacts. I know where to find manual settings, but when I hit sync now on contacts nothing syncs. It says june 22th as date for the last syncronisaton. Calander was synced this morning. No problem there.
i came across the same problem on a friend's Desire where they also had Sim contacts available, then the whole of 'contacts' would not sync
try selecting only google contacts in your people app, then sync
This unfortunately does not work either
Tried a reset?
try this
>on pc, export google contacts to your desktop (to google csv file)
>on pc, delete all contacts
>on phone, delete all contacts
>on phone sync - do this to check that nothing actually reappears to confirm you have no other contact list showing up
>on pc, import google csv conacts
>on phone, sync
that's all i've got
n7of9 said:
try this
>on pc, export google contacts to your desktop (to google csv file)
>on pc, delete all contacts
>on phone, delete all contacts
>on phone sync - do this to check that nothing actually reappears to confirm you have no other contact list showing up
>on pc, import google csv conacts
>on phone, sync
that's all i've got
Click to expand...
Click to collapse
What do you mean with "on pc" ? In which application should I delete an import the csv?
p.s
o.k. I figured it out, and... it worked. Many thanks
awesome!
n7of9 said:
awesome!
Click to expand...
Click to collapse
well, after reviewing I found out, that the contacts synced again, but still the display shows an error and the date remains on june 22th. I will try to see what happens, if I ad new contacts on pc.
so, syncing both ways is succesfull even with error message.
Hi,
I have exactly the same problem - the last Contacts sync date shown there is 19th July. This is the date I had got and installed my official ICS update, and had to format my sd card (due to some office Exchange restriction). Since then, no matter what I do, it doesn't sync the newer contacts. I don't completely understand the suggestion given above. I have newer contacts added on my phone, which are not getting synced to Google contacts. (And not the other way round) - so while I can export and import back Gmail desktop contacts, if I delete the phone contacts there'd be no way to get them back.
Any suggestions?
Thanks...

Contacts wont sync!

I need some help here...............
I am running stock mango. Phone wont sync all my contacts with any 1 client. Some are on Google, some on Facebook, and some yet on Live/Hotmail.
How do I push all of my contacts to one place for off phone storage?
Is there anyway to get all of my contacts to sync somewhere away from the phone in the event I lose my phone or all data is lost?
There must be something somewhere????
Btw, syncing contacts to Windows Live is a nightmare.
Now since you mentioned Google, I suggest you sync/backup your contacts there.
Settings, (system tab) e-mail+accounts, Google, check the box for Contacts
If you have others, uncheck Contacts in all other accounts.
Now go to Settings (applications tab) people, filter my contact list and choose whatever you like but make sure you uncheck "Windows Live".
Sync, and all your contacts should be backed in Gmail (check Contacts there from a PC).
Alternatively, if you can save your contact list as a .CSV file and import directly in Gmail (in your desktop's browser).
Thanks for the help!!
The only account that I have a checkbox for contacts in is Google, even windows live doesnt have a checkbox.
I went into setting>application>people>filter and unchecked windows live from sync and tried again, still wont load.
I have some of my contacts stored in Google, but not ALL of them!
How do I create a .csv file on my phone and export into google?
It's normal to see the checkbox only in Gmail.
Make sure on PC you check properly your Gmail account in Contacts, you should see "My Contacts" and "Imported MM/DD/YY" if you import them via CSV. Also, You might want to make sure the contacts from your SIM are on the phone (might be why you're missing some contacts).
Alternatively, you can edit your contacts yourself in Gmail.
This guide might prove very useful to you for transferring, importing, exporting contacts.
Still no dice. Cant find how to access my contacts via SIM since doing the Mango update.
This is getting frustrating. No one is having the same problem with the Arrive?
Import or Export ?
I am sorry but I am bit lost in the conversation.
What is that you want to do ?
Import Contacts in the Phone or Export Contacts from the Phone to somewhere else ?
I want my contacts exported somewhere, that way if my phone crashes or is lost I have all of my contacts stored offline somewhere safe.
WP7 says this is done automatically through Windows Live and Google......its not happening on my phone, only SOME contacts are stored in each
EnderPsp said:
Btw, syncing contacts to Windows Live is a nightmare.
Click to expand...
Click to collapse
I've historically had the opposite experience. I think Gmail contacts & calendars are both pretty inconsistent, and my Live account has been 100x better to sync with. I even had issues on Android with Gmail contacts/calendar.
Still cant sync contacts or calendar with Gmail........any suggestions? I cant be the only one with this issue, can I?
Is there an App for Google yet on Mango?
I posted this elsewhere on the forums a moment ago and it relates to getting google contacts to sync with my Nokia Lumia 800.
I set it all up nicely and then found that none of my google phone numbers were synced. I had a similar experience with my old android phone (well the opposite problem actually)
I fixed this by highlighting all my contacts in google on a PC and making sure they were all in the "my contacts" group as that seems to be the only group that the phone will sync. Once done, all of my contacts were there.
Don't sync the google calendar so cant comment
enjoy!

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