VERIZON - S Voice - Verizon Samsung Galaxy S III

:crying:
I have factory reseted my phone and it still will not do simple answer questions such as:
How high is Mount Everest. ANSWER: Say 'Hi Galaxy' to wake me up
I took the phone back to Verizon and all their S3 did the same thing. Even the two display models did the same. Verizon in Benton, Arkansas has opened a trouble ticket. Does anyone else in the country see the same thing?

I was just playing with S Voice right now and its crap.
Either, "I'm not sure what you mean by ..."
Or
"Say Hi Galaxy"
Or the famous excuse
"Network error..."
LoL
Sent from my SGH-I747M using xda app-developers app

29035 feet
Worked just fine for me
Sent from my SCH-I535 using xda premium

I had what may have been a similar issue yesterday up to around 2 am....
Then it started working again....I don't know how s voice really works but may be something on back end servers??
http://forum.xda-developers.com/showthread.php?t=1771716

It works for me you have to have a good signal if not on wifi
Sent from my SCH-I535 using xda premium

...it appears too sporadic to be signal related though
hope its not that case. but it does appear to be back and working right now. some other responses here where it appears its a bit more spread the problem. hopefully something temporary like maintenance indeed.
http://forum.xda-developers.com/showthread.php?p=28742732

sandtiger75 said:
:crying:
I have factory reseted my phone and it still will not do simple answer questions such as:
How high is Mount Everest. ANSWER: Say 'Hi Galaxy' to wake me up
I took the phone back to Verizon and all their S3 did the same thing. Even the two display models did the same. Verizon in Benton, Arkansas has opened a trouble ticket. Does anyone else in the country see the same thing?
Click to expand...
Click to collapse
its because you have the setting checked to wake s voice. You need to either wake it as it asks, or uncheck that option. I think it's in the lock screen settings.
Sent from my SGS3

Related

[Q] data and roaming issues

I hope this is in the right place if not I apologize. Anyways I was running AOSP v0.9 and this morning I turned off data to conserve battery life. After that my phone will only connect to 1x and it is always roaming. It seems to realize that it is supposed to be on USCC it even says USCC in the status bar. So I called customer service and they told me to do a *228 and from what I hear this is really bad for anyone running ASOP then I did it anyways and it connected me to verizon so I disconnected the call and am still stuck roaming and with no 3g. Then I decided to switch back to MIUI and I'm still having the same problems. Another weird note, if I set my network to automatic it kills my connection but if I put it on home only I am roaming. Any ideas guys.
Sent from my SCH-I500 using XDA Premium App
This is the same issue I posted earlier that I haven't resolved yet. I am getting the verizon thing when I dial *228 as well. It is really frustrating because the phone is virtually unusable for data now. Hopefully we get it figured out. I'll let you know if I come up with anything.
Sent from my SCH-I500 using XDA App
OK so after doing some research, it looks like this issue can happen if you disable your data (using a toggle, such as the ones in the notification bars of some roms), and then flash a new rom or kernel or something with the data off. It looks like it wipes the APN? Anyone know if this sounds like what may be the issue or how we might go about fixing it?
Well I just got off an hour long call with tech support they think it is an issue with the radio and want me to do an exchange since I bought it less than thirty days ago. So I don't know maybe I should just cancel this and get a new phone with a new carrier. Maybe something with 4g. But I love this phone so I don't know what I'm going to do. Keep me updated if you find a fix.
Swyped on my Mesmerize using XDA Premium App
Check the Showcase AOSP thread. I managed to find a little trick that fixed our phones suffering from the same issue. Its worth a shot on yours.
add144 said:
Check the Showcase AOSP thread. I managed to find a little trick that fixed our phones suffering from the same issue. Its worth a shot on yours.
Click to expand...
Click to collapse
Tried your method and nothing. Kind of running out of ideas here. Any radio/modem I should need would be in the ROM right? I have gone as far as to flash all the way back to DI14 and can't get this thing to work. Still can't figure out how it even happened in the first place.
Well I figured it out for me anyways. Call US cellular and they will give you a new phone under warranty. I'm on mine now. It is back to 2.1 and stock but it works!
Sent from my SCH-I500 using XDA App
bsbokc said:
Well I figured it out for me anyways. Call US cellular and they will give you a new phone under warranty. I'm on mine now. It is back to 2.1 and stock but it works!
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Just got mine working about 10 minutes ago. Call USCC tech and they said that for some reason I was no longer "provisioned" for 3G service so they fixed it. I know our issues were a little different. Glad we're both up and running again. Now lets see if I can do something else to screw this up . . . . .
JayRHamlin said:
Just got mine working about 10 minutes ago....Now lets see if I can do something else to screw this up . . . . .
Click to expand...
Click to collapse
Amen to that I spent 4 hours on the phone with them yesterday and they couldn't fix it. So the actually brought me a new phone to my work. I couldn't believe they would do something like that.
Sent from my SCH-I500 using XDA App
Wow now that's service. I have to say US Cellular has hands down the best customer service I have ever had to deal with. Store, tech support, billing. Everything.
Sent from my SCH-I500 using XDA App
JayRHamlin said:
Now lets see if I can do something else to screw this up . . . . .
Click to expand...
Click to collapse
Well it only took me about three hours I tried flashing a new kernel with an app I downloaded from the market can't remember the name but of course everything went to hell. Since I don't have a computer it took me 2 days to find one and get it flaked to stock in odin now my speaker doesn't work oh well maybe in another couple of days I can flag it again. Maybe I should just quit screwing worth it but it's just to much fun lol.
Sent from my SCH-I500 using XDA App

Missing Calls?

I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
itsLYNDZ said:
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
Click to expand...
Click to collapse
It sounds like a reception. Do you have good signal? What about Wi-Fi calling?
I have never had that and have had nothing but the sweetest reception, I do get dropped calls but that's T-mobile for ya.
All day I have between 3-4 bars of service, so im not sure what the problem is
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
itsLYNDZ said:
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
Click to expand...
Click to collapse
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
erikmm said:
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
You might want to try cleaning the metal contacts of your sim card with a pink eraser.
itsLYNDZ said:
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
Click to expand...
Click to collapse
If you're on stock I think your best bet is to either get sim replaced before flashing cus if its a hardware issue then you will have to get it replaced.
As for the sim card if it's new then just call them and they'll activate it if it's used before then it won't work anymore and you'll have to buy one
Sent from my SGH-T989 using xda app-developers app
I called Tmobile a few weeks ago and had them activate a new sim card I had. Didnt have this issue until just today when I tried to make a call and got "call ended" everytime I tried to call out. What else could the problem be? Im running your rom now also...
Is anyone else having this issue? Its getting really annoying! I had to dial my friend 5 times before it actually went through.
Found this thread where it describes perfectly whats going on with my phone.. http://forum.xda-developers.chttp:/...editpost&p=29453252om/showthread.php?t=630652 Seems like Gingerbread phones are experiencing this more...
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
rbeier1221 said:
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
I was worried about that, but I dont know how to get rid of the custom rom I have an unroot.
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Yeah, I just didnt want to do the "call tmobile and sit on the phone with them for an hour to troubleshoot" crap... Ugh...
Called Tmobile and they ended up screwing my phone up even more with their "troubleshooting" Told me to do a factory reset, but since I have a custom ROM, it just screwed more up. Now I cant even swipe past the unlock screen and there is no reaction to my touch. At least its finally screwed up enough to get them to send out a replacement. Now im trying to revert back to complete stock so I can send this one back to them when my new one arrives. So I guess problem solved in a way..
rbeier1221 said:
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
Does this remove root? Just want to make sure I have everything In order to do to clean up my old phone for when my new phone arrives.
Yes. The thread is appropriately titled and returns to stock.
Sent from my SGH-T769 using Tapatalk 2

[Q] Problem with calls

Ever since day one (start of August or so) I've been having a few problems with this phone. At first, I thought it was just the network or maybe the recipient's network. Then I realize it may very well be the Blaze itself.
The problem I'm facing is this...
Almost every time I try to make a phone call I can't hear anything. No dialing sound audio. No person on the other line... just nothing. The phone does go through, but I can't hear anything. I don't use any BlueTooth device. I have to wait several minutes or reboot my phone several times in order for the calls the work properly. This issues has been going on from GB (stock, no root) to ICS (stock, no root) until now that I'm flashing the phone to see if I can fix it (currently using PA's latest version as ROM). I thought the updated radio from ICS would fix it but to no avail. Goes to say, this issue happens to my father, too (same phone, got them for free when we started the contract).
This has caused an annoyance for both me and for friends.
Anybody else experiencing this? Any ideas as to why this happens?
IDK if this helps but I'm from Puerto Rico.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Same here!!!! I'm in California and on stock rooted ICS
Sent from my SGH-T769 using xda app-developers app
---------- Post added at 08:22 PM ---------- Previous post was at 08:13 PM ----------
It happens to me but not my brothers who have the same phone... They are on stock GB tho
Sent from my SGH-T769 using xda app-developers app
Tell you what, I have been having the same problem. Make sure you call tmobile and complain! They are telling me that this is not a known issue and there are no complaints on it. I had a detailed complaint filed. I sent my phone back, got another one and it is worse than the first with this issue! Another strange thing is that it will suddenly make doubles of my custom ringtones and one of the files doesn't work. It defaults to generic ringtone. Very glitchy. Sometimes, will still show that the custom notification tone is selected but will play default tone. I am sending this one back too. I am really bummed to hear that rooting did not fix the issue on the phone calls. I was actually considering doing this next...... Really hope the next phone doesn't have this issue. I like the Blaze and don't know of another tmobile phone that is comparable to replace it with.
ditto
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
anoontm said:
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Click to expand...
Click to collapse
I live in the Bay Area too and I have the same problem. It has been gone gone since before Thanksgiving though. Any help would be great thanks.
Sent from my SGH-T769 using xda app-developers app
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
See the 'return to stock Odin thread' in the dev section. You will also need to flash the flash counter reset from the themes section.
Sent from my SGH-T769 using xda app-developers app
eggytoasty said:
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
Click to expand...
Click to collapse
I got my third phone from tmobile the other day (all Blaze) and my very first phone call it happened on. To add to what someone else said. The phone shows plenty of signal strength and in fact, if I hang up and call right back the call goes through as it should. This from sitting in the exact same spot. I can't figure out what's going on? I had thought on this and realized that I had been turning off apps on the phone that I don't use (pre loaded junk). On the off chance that had something to do with it I turned them all back on. Still does it. I'd say it is a good 30-35% of my calls that this happens on. Very frustrating. I really like this phone but it won't function as a phone for me. I guess now they have to give me a different phone if I return this one too but I don't know what phone is comparable in size and function. I picked this phone specifically for the size. My wife got an s3 and I was not interested in it at all due to how big it is. This sucks.
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Such a shame considering it is such a great phone for the price it is offered at. Safe to assume it is a hardware problem?
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
NetrixTardis said:
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Click to expand...
Click to collapse
Are you saying that you are having this problem with the blaze or the s2? Both?
Both phone are having this behavior. new SIM used in both phones aswell.
Yeah, I went down and switched out my sim card as well. My wife has an s3 and has no problems so I don't know what's up? Shows signal but calls won't connect properly. Hang up and call back, it works. Huge pain when I am driving or short on time though.
Any fix this problem found? I talked to samsung and t-mobile today, samsung was no help at all and t-mobile asked me to master reset it. Once that didn't work they offered a warranty exchange. Any one have luck correcting the issue?
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Restart during a call, the handset will not send sound.
Maybe they got a bad batch of Blaze 4G's. NOT making an excuse for them but I know it's happened in this business and others.... If I were u I wouldn't keep on dealing, hats to your patience. Let know where you're at. I've flashed to CM 10 nightly 20121207 and my Blaze is just damn sexy lmao, "figure of speech" good luck brought cheers
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
Same here
NetrixTardis said:
Both phone are having this behavior. new SIM used in both phones aswell.
Click to expand...
Click to collapse
Whas ROM are you using? ICS and gingerbread have a call preference switch in settings. Set it to data preferred. Cm 10 has a lte switch in settings use it. Battery apps can cause delay in data connect. Try these and let me know how it works.

Global Mode NIGHTMARE please help

Reposting this from the accessories forum...
Several people recently had their data wiped by installing CM 10.1..
Many of us have done full factory resets with re provisions etc etc..and clean installed a completely different Rom.
After doing so, my IMEI/ERI are still intact, and data has been restored. HOWEVER...
When in an area with no reception (like my f ing house!!!!) I am constantly being prompted to “enable global mode ". This will happen up to 100 times per day and is killing battery life..
Can someone PLEASE help with a fix for this, or even better an all around disable for global mode!?
I'm not planning on leaving the country anytime soon.
Donation to follow to whomever can help us out.
Thank you all!
Sent from my SCH-I535 using xda premium
system settings>more settings>mobile networks>network mode.... and choose LTE/CDMA, AND you can stay away from CM10.1 too
bajasur said:
Reposting this from the accessories forum...
Several people recently had their data wiped by installing CM 10.1..
Many of us have done full factory resets with re provisions etc etc..and clean installed a completely different Rom.
After doing so, my IMEI/ERI are still intact, and data has been restored. HOWEVER...
When in an area with no reception (like my f ing house!!!!) I am constantly being prompted to “enable global mode ". This will happen up to 100 times per day and is killing battery life..
Can someone PLEASE help with a fix for this, or even better an all around disable for global mode!?
I'm not planning on leaving the country anytime soon.
Donation to follow to whomever can help us out.
Thank you all!
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
It could be due to the latest OTA, which does enable global mode. I haven't been able to find out how to disable the constant query of that damned global notification. This only happens when I'm playing a game for some reason. Really annoying, but it's bearable for the most part. Glad to hear that you got your data back though.
I see how it would be agitating to see this in places where you have fringe signal quality. When I'm on the metro, I receive this prompt every so often once we go underground. In this case, it doesn't bother me since I have signal everywhere else. I'm not aware of a method on how to disable it, as I said its infrequent for me, just stating my experience with this nagging notification.
Sent from my SCH-I535 using xda app-developers app
Why don't you just enable global mode
Sent from my SCH-I535 using xda app-developers app
Will end enabling global mode cost me extra money if I receive phone calls or texts?
What's bizarre is this didn't happen when I was running the k3 leak before installing CM 10.1, only after.
Sent from my SCH-I535 using xda premium
Settings.......more settings....mobile network....network mode. Pick LTE/CDMA
iSheep... iSheep... Meowww that's Apple VZW GSIII
DROID3R said:
Settings.......more settings....mobile network....network mode. Pick LTE/CDMA
iSheep... iSheep... Meowww that's Apple VZW GSIII
Click to expand...
Click to collapse
Come on man... do you REALLY think I haven't already tried this 1000 times...? It's not that easy. If you LTE it forces you back with a global prompt once you are out of LTE service.
I wish it was as easy as you think
Sent from my SCH-I535 using xda premium
bajasur said:
Will end enabling global mode cost me extra money if I receive phone calls or texts?
What's bizarre is this didn't happen when I was running the k3 leak before installing CM 10.1, only after.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
No having global mode will not affect your bill
Sent from my SCH-I535 using xda app-developers app
I'm having similar problems only I can't even make calls not even to voicemail. I got the global message too
Ok, I am having the same issue. I live in a pretty urban area but at my house and work I don't get the best signal so it is happening may times a day. I only updated to VRBLK3 yesterday and that is the same time this started happening. Wonder if there would be any harm going back to the previous radios.
I just had this yesterday for the first time as well.. was on the train trying to watch a film, and it kept popping up every 15-30 seconds.... really annoying.
drtchocky said:
I just had this yesterday for the first time as well.. was on the train trying to watch a film, and it kept popping up every 15-30 seconds.... really annoying.
Click to expand...
Click to collapse
As other poster replied. Enable Global and prompt will go away.
Flashed cm10.1 and my data works great. My first gs3 was plagued with data issues.
Sent from my SCH-I535 using xda app-developers app
prdog1 said:
As other poster replied. Enable Global and prompt will go away.
Click to expand...
Click to collapse
Only problem is even when global mode is enabled, if you lose service it then has to refresh the f$&*ing "SIM data", which exits whatever application your using and temporarily disables wifi to do so! I think this is even more f*&%ing annoying because it happens just as frequently as the global prompt! Im really upset with samsung and everyone else who had a stake in the update. You'd think there wouldn't be a problem with releasing a patch but noooooooooooo, it's gotta be a new revision before they care to push anything!
adderallXR said:
Only problem is even when global mode is enabled, if you lose service it then has to refresh the f$&*ing "SIM data", which exits whatever application your using and temporarily disables wifi to do so! I think this is even more f*&%ing annoying because it happens just as frequently as the global prompt! Im really upset with samsung and everyone else who had a stake in the update. You'd think there wouldn't be a problem with releasing a patch but noooooooooooo, it's gotta be a new revision before they care to push anything!
Click to expand...
Click to collapse
And of course use more battery. LOL Have you guys found a solution to this? I have been away from TW Roms for a while, and thought I'd try a couple. Does it depend on the rom, or will they be all the same if on the same base?
Has anyone found a work around for this? I'm trying a few TW roms to see how they've come along and to see how much better signal is with them. The problem is, as has been stated everywhere with seemingly no answer, that global mode pops up constantly when signal is iffy. Where I live and work the signal is always iffy. This alone is enough to keep at least myself away from TW roms forever no matter how much better the signal is. And it does seem to be at least 3 Db/m better for me, and more usually. This is a big difference in the sticks where I live and work. Anyway, just wondering if anyone has came up with a workaround.
And yes I've tried manually setting LTE/CDMA in data to no avail. I don't want the issue described above where it has to screw with the sim everytime I lose signal. And the popup is more irritating than the poison ivy I have itching me all over.
If anyone has a solution please for the love of god, or no love of god, tell me.
griz.droidx said:
Has anyone found a work around for this? I'm trying a few TW roms to see how they've come along and to see how much better signal is with them. The problem is, as has been stated everywhere with seemingly no answer, that global mode pops up constantly when signal is iffy. Where I live and work the signal is always iffy. This alone is enough to keep at least myself away from TW roms forever no matter how much better the signal is. And it does seem to be at least 3 Db/m better for me, and more usually. This is a big difference in the sticks where I live and work. Anyway, just wondering if anyone has came up with a workaround.
And yes I've tried manually setting LTE/CDMA in data to no avail. I don't want the issue described above where it has to screw with the sim everytime I lose signal. And the popup is more irritating than the poison ivy I have itching me all over.
If anyone has a solution please for the love of god, or no love of god, tell me.
Click to expand...
Click to collapse
The MOAR port has the option to permanently stop that option from popping up after you see it once.
sent from my GS3 from the infected army

Samsung Support

Well, I'll start off by saying that I bought this phone new off of eBay and I've had it for like 4 months. Everything was great until I lost my IMEI a while back and then I manually injected it back. Ever since then, my phone has not been able to keep a connection with my 3G since the area I live in doesn't have 4G. Strange thing is that when I go to an area that has 4G, the connection is fine. So, I sent in my phone to Samsung a couple months ago...and they said they fixed it, so I was super happy! Then I saw that indeed...it wasn't fixed. Ever since I got it back from the "repair", the only way I have been able to have any sort of data is by changing the setting in my phone to CDMA only so that I can at least have 1X data. I have finally grown tired of this slow data and called Samsung again. All the guy said after a long conversation is that he could set me up with a other repair. I really don't think that'll do any good whatsoever, since it didn't do anything for me the first time. So, if anyone bothered to read through this whole thing, I thought I'd ask if anyone knows of anything I could do to try and solve my issue. I seriously would pay the person that helps me solve the issue. And if no one is able to help, then I have my shipping label and everything already to send my phone back to Samsung again. I hope it doesn't come down to that though! Anyways, thanks for reading!
Sent from my SCH-I535 using xda app-developers app
Bump for me!
Sent from my SCH-I535 using xda app-developers app
Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..
doubledragon5 said:
Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..
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But I'm with Verizon
Sent from my SCH-I535 using xda app-developers app
I PM'd you so you could add me on gtalk to fix it. I had the same problem.
Sent from my SCH-I535 using xda premium

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